Employment Support Worker Jobs

Process Improvement Assistant
Hourly Rate - £15 (non-negotiable)
Immediate Start - 3 months +
London, South Kensington
Hybrid Working - 2 days remote, 3 days work in London office

Your new role The Process Improvement Assistant will be responsible for resolving invoice match exceptions, which occur when discrepancies arise between purchase orders (PO), goods receipts, and vendor invoices. This includes non-compliance invoices without PO.

This role focusses on identifying the root causes of exceptions and inconsistent purchasing practices, streamlining resolution processes, and working with Process Improvement specialists in implementing improvements to minimise future exceptions. The ideal candidate is self-motivated, detail-oriented with a strong understanding of P2P processes, procurement operations and has experience with invoice matching systems.
Responsibilities

• Review and identifying the root causes of discrepancies between purchase orders, goods receipts, and vendor invoices.
• To challenge and identify issues in existing procedures and implement changes where appropriate to support performance and compliance.
• Work closely with procurement, all local departments and vendors to resolve issues such as pricing discrepancies, quantity variances, and incorrect purchase orders.
• Investigating & proposing opportunities for process improvements/enhancements to realise cost/time efficiencies or to avoid cost leakage because of Invoice match exceptions.
• Collaborate with cross-functional teams to eliminate recurring issues leading to invoice match exceptions, including inconsistent purchasing practices, and incomplete or incorrect documentation

Skills and Experience

• Previous experience of Purchasing or Procurement
• Experience managing relationships with suppliers
• Experience tracking and managing inventory levels
• Good knowledge of the end to end supply chain process

What you need to do now
We are seeking candidates who can start immediately or within a 1-2 week notice period for a temporary role. Initially, due to the demanding nature of the position, you will be required to work on-site in South Kensington five days a week. Once training is completed, a hybrid working arrangement will be implemented, requiring you to be in the office three days a week and work remotely for the remaining two days.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Fixed term contract until 31 August 2026

Birmingham

You have an understanding of substance misuse and associated health and social issues and experience of working with young people in an addictions or social care setting.  All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Practitioner.

Right now, we’re looking for a self-motivated individual to join us at our Grow Project in Birmingham. This innovative project is led by young people who are affected by drug or alcohol use, they learn how to grow their own food, cook healthy meals, make new friends and have the chance to work towards qualifications. Your challenge? To provide brief and long-term interventions which will incorporate outdoor spaces and activities that promote healthy lifestyles and reduce substance misuse. You will also develop care plans, provide case management, ensure integrated pathways and support the development of family intervention within the wider team. You will also allocate and oversee the work of peer mentors and volunteers as required.

An energetic and confident self-starter, you have a qualification in health/social care, youth and community care (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies).  Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care. As well as good knowledge of alcohol/drug and health related issues, you're used to liaising with voluntary and statutory agencies and health professionals and comfortable engaging with clients in a variety of service delivery settings. What’s more, you have a flexible approach, a commitment to the principles of confidentiality and the ability to write client records and report and fulfil data requirements.

This is a fixed term contract until 31 August 2026 requiring the post holder to work 37 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. 

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.

Head of Residential Childcare

Location: Much Hadham, Hertfordshire
Job Type: Full time
Contract Type: Permanent
Salary: up to £70,000 per annum

Do you have experience of leading and managing Residential Children’s Homes?

Are you experienced in Ofsted inspections and Children’s Home compliance and are seeking a new challenge, where you do not hold registration for a service?

About the role

Our client specialises in providing high quality care and education to children and young people with epilepsy and other complex medical conditions. They are offering an exciting opportunity for a Head of Residential Childcare Services to lead, develop and oversee seven children’s homes, ensuring the highest standard of bespoke care and support is provided for each young person. They are underway with registering their seven homes individually with Ofsted and the post holder will play a pivotal role in leading on the registrations and ensuring its success. This role will not hold registration for the services.

About you

This opportunity will allow you to use your existing knowledge and expertise in the management of Children’s Homes, to implement new ideas, support and develop their Registered Managers, whilst ensuring best practice and compliance with Ofsted regulations.

You’ll be working in collaboration with multi-disciplinary teams across the organisation, so well developed interpersonal skills are essential. You will be someone that thinks outside the box; taking service expansion and admissions into consideration, alongside managing the day-today operations of the service. You will be creative and strategic in your approach allowing you to effectively bring the Children’s Services strategic plan to realisation.

They would love to hear from you if you have:

• Substantial experience working with children with learning disabilities in a residential care setting
• previous experience working as a Registered Manager (or similar)
• experience in Ofsted inspections, compliance and regulations
• a Level 5 Diploma Leadership and Management in Children’s and Young People’s Workforce or relevant degree or equivalent professional qualification

This role will work 5 days out of 7 days, usually Monday to Friday 9.00am - 5.00pm but with flexibility to meet service need.

Benefits

In addition to excellent staff training, their employees are also rewarded with various other benefits offered as part of your employment:

• 27 days’ annual leave
• Fully paid for DBS
• Life Insurance
• Eligible for discounts via “Blue Light Card”
• Free on-site parking
• High street retail/leisure discounts
• Discounted gym membership
• Recommend a friend payment of up to £500 (T&Cs apply)
• Confidential Employee Assistance Programme
• Access to contributory pension scheme

How can you find out more?

All applications should be made on the website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note they are not on a public transport route. Salary is dependent on the role, qualifications and experience.

Applications will be reviewed and interviews scheduled on a rolling basis; therefore, it is recommended that you apply sooner rather than later. They reserve the right to close this advert if they receive sufficient applications ahead of the deadline.

If you require reasonable adjustments at application or interview stage, please do let them know as soon as possible.

Diversity, Equality and Inclusion

They embrace diversity and aspire to create a diverse and inclusive working culture. They are proud to be recognised as an Investor in People and to hold Disability Confident status. They are an equal opportunities employer welcoming all applications from across the community.

Safeguarding

They are committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of their positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Their vacancies are exempt from the Rehabilitation of Offenders Act 1974.

#IND001

Based across 60 acres of beautiful countryside, Our client is a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions, the severity of which impacts upon their health, social, behaviour, learning and emotional development.

Over the past 120 years, they have grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24 hour health provision provided by specialist nurses and therapists.

You may also have experience in the following: Head of Care, Residential Care Manager, Residential Childcare Manager, Head of Childcare, Care Manager, Case Manager, Support Worker, Charity, Charities, Third Sector, Case Management, Coaching, Mentoring, Social Worker, Case Worker, Engagement, Community Support, Rehabilitation, Resettlement, etc.

REF-218 168

Come and Join us

The GROW Traineeship gives people with lived experience of homelessness and/or other related disadvantages (including but not limited to; contact with the criminal justice system, mental ill-health or substance use) access to paid employment, training and personal development opportunities. The traineeship lasts for up to 15 months, and each GROW receives personalised training and support to help remove some of the barriers that may have prevented them from getting meaningful employment. We are looking for people who are passionate about using their own experiences to help make change for people in Newcastle experiencing bad housing and homelessness.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

The role is working as a trainee Housing Rights Worker with the aim of being able to provide generalist housing and homelessness advice by the end of the fixed term. The successful candidate will be given extensive training, support, and supervision to support them to achieve this. They will also have access to a flexible personal budget to help in your own personal and professional development.

The successful candidate will also be expected to contribute to community hub priorities and be involved in systems change work in the area.

The GROW trainee programme includes opportunities to get involved in developing services in the Northeast and across Shelter at a national level, using your experiences to influence our local strategic aims.

About you

We are looking for people who have experience of overcoming personal challenges and barriers and who are passionate about using their own life experiences to help make positive change for others. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

About BDCA: BDCA is a dynamic community-led charity that has been serving the residents of the London Borough of Newham since 1998. Our motto is, “working together to change lives and transform our community” and over the past two decades we renovated four previously dead, disused spaces into lively local hubs. From these venues, our diverse team of locally-based staff and volunteers deliver targeted activities for people of every generation from children and their parents, young people and elders too. We also run programmes providing accessible sports, healthy food, poverty support and volunteering. Across all these projects, our mission is to break down barriers, bring people together and build people up.

Job Aim:To lead a fun, engaging and exciting programme of activities for young people across the economically disadvantaged but beautifully diverse E6 area within the London Borough of Newham. You will lead the delivery of BDCA’s Youth project, in line with our commissioning contract with Newham Council’s Youth Empowerment Service. Our project provides the following youth activities in East Ham over 49 weeks of the year for young people aged 9-19:

• Three outdoor Multi Use Games Area sports sessions per week in BDCA’s sports field.
• Three indoor youth hub sessions per week in BDCA’s sports pavilion, which includes workshops such as Junior Gym, screen acting, Muay Thai, healthy cookery sessions, calming crafts and sports.
• Weekly EKO Pathways after school youth club session specifically supporting children who have been excluded from mainstream education due to social, emotional, behavioural and mental health needs.
• Two outdoor parks MUGA session.
• Weekly Youth Theatre Club, led by a local acting workshop facilitator.
• Three-week summer holiday scheme for up to 120 children per day.
•  Annual ‘Stepping Up’ youth leadership programme offering training/ mentoring/ paid work experience / accredited Sports Leaders Awards for up to 30 young people each summer.
• Several offsite trips and residentials throughout the year - as often as match funding allows.

You will be part of a team who are passionate about BDCA’s values of: INCLUDING all local young people by welcoming them into safe spaces and positively engaging with those who often get left out. CELEBRATING their creativity and skills so they have confidence and support to thrive despite their challenges. EMPOWERING them to step up and speak out as local leaders who make positive change in our community and beyond.

Your new company

Sussex Community Foundation Trust, the largest provider of community healthcare services in Sussex, is seeking to recruit two Data Engineers to join an established team of Data professionals in Digital Technology, based in Brighton, East Sussex.
Your new role

Working under the remit of the Head of Data Engineering as part of the Digital Directorate, the Data Engineers will be key members of the Data Engineering team working primarily on day to day ETL operations, as well as working with the wider Performance Team and Digital Team to meet the data management needs of the Trust.

As a Data Engineer you will be fundamental in developing and constructing data models for our services data warehousing needs as well as integrating them into systems and business processes to support self-serve reporting, compliance reporting and third-party data integrations.
You will provide specialist advice across a range of IM&T areas e.g. applications, information interpretation, data analysis, information reporting, information governance.

What you'll need to succeed

As an experienced Data professional with proven skills of managing and maintaining a data warehouse within a large organisation, you will have expertise in writing ETL scripts and code and ensuring that the ETL process performs optimally. The role requirement will involve implementing data flows to connect operational systems, data for analytics and business intelligence (BI) systems.

A key responsibility will be to re-engineer manual data flows to enable scaling and repeatable use in an automated way and to support the build of data streaming systems. You should have a thorough understanding of the concepts and principles of data modelling and metadata management, and you will need to be able to design, code and execute test scripts to support ETL processes defined within our platforms.

You should possess strong in-depth knowledge of Database Administration with MSSQL Server and expert knowledge of Microsoft Azure / AWS Platforms (Specifically Cloud Storage, Compute and Databases).

Applicants should have demonstrable experience in the following essential and desirable skills:
Essential:

Python 3.x with pandas, numpy, sqlalchemy, argparse and logging as a minimum
MS SQL Server (2019 and later)

Desirable:

Linux server technologies (Redhat 8+, Ubuntu 22.04+)
Qlik Data Movement Gateway (linux based)
Airflow orchestration across multiple technologies (e.g. powershell, python, t-sql) and server types (windows and linux, plus SQL server databases)
Airbyte data movement, including API driven data loading pipelines to dynamically construct the airbyte flows based on metadata concerning the data sources and destinations
Qlik Data Movement Gateway (linux based)
Qlik Cloud / Qlik Sense Data Architecture certification

What you'll get in return

This role is available for hybrid working and when a hospital office presence is required for technical workshops and other face-to-face purposes, it will include working in Brighton and Hove particularly, and other NHS premises across East and West Sussex. Being close to the sea and the South Downs, with close links to London, it is a vibrant, thriving part of the country in which to work and enjoy that all-important work-life balance through the generous annual leave and flexible working arrangements available. Amongst the unrivalled range of employee benefits includes membership of the renowned and industry respected NHS Pension scheme, and a choice of salary sacrifice discounts to supplement the competitive salary available for this role.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV in word doc format.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Contract type

Permanent

Location

Whittington with some flexibility for remote working

Hours

Full time (37.5 hours per week) with flexibility to work evenings and weekends when required

Annual salary

D1 £29,688.36 to D3 £36,305.99

Review Date

17/11/2024

The Fundraising Operations Manager reports into the Head of Fundraising, their remit is to focus on the management of supporter/ donor data and care, including financial reconciliation. This position involves leading and motivating a team to ensure that fundraising administration is efficient and effective, maintaining accurate and compliant supporter data, and ensuring that all fundraising income and expenditure are appropriately recorded and reported.

The purpose of this role is not only to oversee the day-to-day operations but also to look to implement new ways of working in line with our organisational strategy to be sustainable and grow our income. Digitalisation will play a huge part in these changes.

The Fundraising Operations Manager provides the foundation for strong relationships with supporters/donors.

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

AI Training Programme Manager

Place of work: Remote-based with regular travel to London for events and meetings 

About Media Trust 

At Media Trust, we believe when everyone has an equal voice, we’ll get to a more equal society. That’s why we connect media organisations with charities and under-represented talent to empower the third sector and advance media representation.  

We design and deliver innovative and impactful training for charities so they can communicate more effectively to support their communities and drive social change. We also match charities with media industry volunteers for hands-on support.

At the same time, we provide under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors.

For more information about Media Trust’s work, see our 2023 Impact Report. 

About the role 

Are you passionate and knowledgeable about delivering training in AI and keen to apply your skills to lead a purpose-driven project? 

In partnership with the Centre for Public Impact with support from the Google AI Opportunity Fund, Media Trust is launching a pioneering new programme and we're looking for an experienced programme manager to lead on its delivery.

You will be empowering charities and under-represented creative talent, helping them gain AI skills to bridge the growing AI divide and prevent marginalised communities from being further excluded or disadvantaged. 

The programme will provide AI essentials training to two of Media Trust’s key beneficiary stakeholder groups: (i) small charities advocating for and supporting marginalised communities, and (ii) talent from under-represented backgrounds working, or aspiring to work, in the media and creative industries.

The programme is funded by Centre for Public Impact with support from the Google AI Opportunity Fund and we'll delivering free bespoke AI training developed by Google and external partners.

You will be responsible for designing the delivery calendar and managing the launch and delivery of this ambitious programme, which will run from January to December 2025. You will also manage the MEL (measurement, evaluation and learning) processes for the programme and produce a quarterly progress report for the programme funder.

You will provide insights and learning from the programme to help Media Trust design new AI-related and other digital skills training programmes for charities and/or creative talent from under-represented backgrounds. 

Key responsibilities 

Programme Management and Evaluation 

• Programme Management: Oversee the launch and delivery of this groundbreaking programme, ensuring all activity runs to schedule and on budget 

• Training Coordination: Plan, recruit and deliver training for 8 separate cohorts of c25 participants per cohort, coordinating with partner organisations, trainers and programme participants

• Participant Engagement: Recruit and engage programme participants, encourage participation and retention, support any accessibility needs and ensure the training aligns with participants’ needs and expectations 

• Training Content Development: Work closely with the trainers to create engaging, practical and tailored content, activities and resources to maximise learning 

• Monitoring, Evaluation, and Reporting: Manage the collection and analysis of programme data and insights, ensuring impact is evidenced with high-quality data and compelling case studies

• Budget Management: Manage the programme budget, providing accurate and up-to-date financial reporting

Partnerships: 

• Cultivate Relationships: Build and maintain meaningful relationships with charities and under-represented creative talent, creating collaboration opportunities 

• Networking: Represent Media Trust at third sector or media industry events to enhance our visibility and raise the profile of our work 

• Insights for New Programmes: Share latest trends and programme-related insights to help Media Trust secure new funders/partners for additional AI and digital skills training programmes for charities and/or creative talent from under-represented backgrounds

Marketing and Communications: 

• Programme Promotion/Recruitment: Work closely with the Marketing and Communications (MarComms) team to develop compelling promotional copy tailored to each target cohort

• Other Programme-Related Comms: Work closely with the MarComms team to write blogs, case studies and presentations about the programme and its impact

What we are looking for in you 

Essential Skills: 

• At least five years' experience of designing and delivering AI and digital skills training programmes, including facilitating workshops, training sessions and events

• Familiarity with AI and digital tools and a passion for staying informed and up to date with AI and digital trends.

• Proven skills in managing both in-person and online events, including participant and trainer coordination and logistics management

• Strong written, verbal and interpersonal skills; able to produce engaging and clear content for different audiences and communication channels

• Strong organisational skills, with the capacity to plan, prioritise, and manage multiple workstreams and deadlines effectively 

• Experience of effective budget management 

• Experienced in data analysis, monitoring and evaluation to support the assessment and communication of impact

• Proactive and takes initiative; can work effectively with minimal supervision

• Commitment to equal opportunities and Media Trust’s values 

Desirable Skills and Experience: 

• Experience of working with small charities and/or under-represented talent working in or aspiring to join the media and creative industries

• Background in the digital, media or creative sectors 

The above job description is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances. 

Working at Media Trust  

Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other to achieve our vision of a more representative media and equal society where everyone has a voice. We are looking for motivated, agile, and value-driven people to join our team.  In return we offer: 

• Remote working with a monthly co-working allowance

• 30 days annual leave (plus bank holidays) 

• Flexible First employer 

• Opportunity to work flexible hours 

• Pension contributions

• 2 volunteer days each year

• Opportunity to attend up to two Media Trust Open Courses each year at no cost to you 

Flexible working at Media Trust  

Media Trust values and respects all differences in people (seen and unseen). One of the ways we do this is by actively encouraging staff to work in ways that best suit their needs and our flexible working policy outlines many of the options available, such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility and equipment or other support you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

Media Trust values diversity and is an equal opportunities employer. 

Registered Charity no. 1042733 

# Programme Manager 

Facilities Coordinator

Are you passionate about creating welcoming, safe, and supportive spaces? Family Futures is seeking a proactive and detail-oriented Facilities Coordinator to help maintain our nurturing, therapeutic environment. As a key part of our team, you'll bring a friendly, can-do attitude, excellent organisational skills, and the flexibility to manage a diverse and busy workload. You will report to the Office Manager and together you'll play an essential role in ensuring our centre runs smoothly. If you’re a people-person with a love for helping others and keeping things running seamlessly, we’d love to hear from you!

At Family Futures our staff are all different as each staff member brings different lived experiences, unique ways of thinking and ideas to the team to provide an excellent service. This is one of our greatest strengths and enhances our agency’s culture. Family Futures actively encourages applications from qualified Black, Asian and minority ethnic groups as they are currently under-represented at our organisation.

We offer excellent staff development opportunities and a highly nurturing environment. We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is a menopause friendly employer.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm, and will require the successful applicant to undertake a standard DBS disclosure.

Grade: 5

Position type: Full time, Permanent   

Responsible to: Website Manager

Direct reports: None

Location: Truro, Cornwall (hybrid) or remote UK with quarterly travel to Truro

 Role purpose:

Join ShelterBox as our Website Copywriter and Editor and take the lead in generating ideas, writing and creating engaging content for our international websites. You’ll be responsible for crafting top-quality web copy and building web pages that look beautiful and perform brilliantly.

This is a creative and strategic role. In addition to paying attention to how the website looks and feels, you will plan our content strategy, use SEO principles in your writing and be able to spot user trends and share insights.

You’ll join a friendly and ambitious team, playing a key role in helping to make ShelterBox a global name. The role offers variety, working with other teams within the organisation to deliver a range of strategic projects.

Who are we looking for?

ShelterBox is looking for a creative and proactive individual with at least 2 years of experience working in copywriting or website content production. If you have a knack for spotting digital trends, engaging audiences and testing new approaches, then we want to hear from you!

The ideal candidate will have:

· Writing Skills:  You should have a proven track record of crafting digital copy and comfortable with demonstrating the impact and conversions it has driven. You should be adept at tailoring your writing style to different audiences, whether you’re explaining complex international issues or crafting persuasive fundraising appeals.

· Strategic Mindset: You should be able to interpret Google Analytics data to understand what content works well and adapt the website accordingly

· Attention to Detail: Your content should be engaging, accurate and aligned with our brand voice.

This is a fantastic opportunity to get ‘behind the scenes’ of a busy emergency disaster relief organisation and help us work towards a world where no one goes without shelter.

Key Responsibilities:

Content Creation

· Produce engaging, high quality web copy that truly connects with our audiences and converts

· Design, write and create impactful web pages with compelling content to boost engagement and drive donations for our fundraising and communication campaigns

· Ensure all webpages are visually appealing and aligned with our brand guidelines and tone of voice

· Plan and deliver the ShelterBox blog to increase engagement and organic traffic

· Regularly update and maintain current website content, including case studies, country pages, and evergreen content, ensuring all information is current and performing well

· Provide ideas for new web pages and copy based on SEO opportunities and industry trends.

· Provide training to fundraising teams to develop their web copywriting skills

Planning, Testing and Auditing 

· Create a website content plan that meets user needs, attracts new visitors to the website and improves SEO rankings

· Conduct SEO keyword research and monitor search rankings across the website

· Identify areas for improvement across in current website content and introduce new, engaging content

· Build tests and implement learnings into content plans, using split testing and optimisation tools

· Ensure website content is meeting user needs by running web surveys, putting the user at the heart of our content strategy

· Use tools like Google Analytics (GA4) and Hotjar to analyse web content performance and optimise supporter journeys

· Share insights and best practice with wider teams so they know what is working well and how to improve

International support

· Support our smaller affiliate websites by monitoring their content, prompting and helping those teams to update their pages

· Share our high-quality web content across all affiliate networks

· Support teams to improve quality of content with SEO training and recommendations.

· Share best practice insights, advice and training to all affiliate teams

Other responsibilities

· Any other duties as needed, appropriate to the level and grade of the post

Contract type

Permanent

Location

Whittington with some flexibility for remote working

Hours

Full time (37.5 hours per week) with flexibility to work evenings and weekends when required

Annual salary

B1 £24,050.09 to B3 £25,379.21

Review Date

10/11/2024

As the Digital Data Officer reporting into the Digital Data Manager, you will play a crucial role in managing and leveraging data within the Income Generation team. This position involves overseeing the collection, storage and analysis of data to support strategic decisions and improve operational efficiency. The officer ensures data integrity and compliance with relevant regulations, while also identifying opportunities for digital innovation.

Collaborating with various teams, the Digital Data Officer supports, develops and implements data-driven solutions that enhance the charity's impact. Supporting all areas of fundraising but with a specific focus on individual giving and lottery you will produce meaningful information, analysis reports and training that contributes to the effectiveness of St Giles Hospice Fundraising activities.

You will also play an important part in ensuring data input, usage and training on the income generation database is up to date and lead on data extraction. You will ensure all data work is done in line with relevant processes procedures and legislation. A good understanding of data protection and its relation to fundraising and marketing will be key.

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Robertson Bell is pleased to once again be supporting the NSPCC, this time in their search for a Finance Business Partner to join their high-performing team on a permanent basis. NSPCC are the UK’s leading children’s charity who believe that every childhood is worth fighting for. They have been looking out for children for over 100 years, to protect them and prevent abuse.

The Finance Business Partner will report into the Senior Finance Business Partner and provide Directorate and departmental support in achieving financial and operational objectives. They will provide high-quality financial management and advice, and comprehensive reporting and analysis. The postholder will be responsible for completing budgets and quarterly forecasts, financial modelling, management reporting and analysis, as well as routine month-end activities.

The organisation

From their campaigns to their services, the NSPCC strive to make a difference in everything they do. They work with schools, provide support and advice for families and deliver therapeutic services. They undertake ground-breaking research, campaign for change, and run two free helplines providing support and advice: Childline (for children and young people) and Helpline (for adults seeking advice). Between 2016 and 2021, they helped make 6.6 million children safer from abuse - but they won’t stop until they stop child abuse and neglect altogether.

The key duties of this Finance Business Partner are as follows:

• Business partner with Directorate budget holders to develop an in-depth knowledge of their area.
• Work with colleagues across Directorates as a trusted partner delivering a high-quality financial service.
• Work with budget holders in the preparation of Directorate income and expenditure budgets and quarterly forecasts.
• Review and consolidate budget and forecast information received from teams, conducting subsequent review and challenge of the results with budget holders.
• Complete commentary and bridge analysis, feeding into comprehensive management information packs.
• Complete month-end journals, FTE analysis, and monitor Directorate financial results against budget and forecast.
• Prepare comprehensive and timely period-end written commentary for management accounts.
• Ensure all year-end reporting requirements are completed.

The successful candidate will have:

• Achieved their full accountancy qualification.
• Have extensive experience of working within a management accounts or business partnering function, of a complex organisation.
• Ability to analyse numbers critically and extract and interpret pertinent information for management information purposes.
• Experience in production and monitoring of stakeholder budgeting and forecasting cycles and delivery of associated financial management reporting.
• Ability to understand a wide range of stakeholder needs and adapt approach where necessary.
• Excellent written and verbal communication skills.
• Strong influencing skills with experience in challenging financial results.

By joining their team, you will have an opportunity to work for an influential organisation at the forefront of child protection.

This role will officially be based out of their offices near Liverpool Street, with Tuesday & Wednesday required to be worked from the office, and the rest from home. Applications are being reviewed daily, so submit your CV for consideration ASAP to ensure you don’t miss out!

Employability Coordinator

Coordinators are crucial members of the delivery team, responsible for an exciting programme of activities for their given area.

If you have a passion for putting young people first, then we want to hear from you!

Position: Employability Coordinator

Location: London W12 7TF

Salary: £30,000 per annum

Hours: Full time (37.5 hrs per week)

Contract: Permanent

Closing Date: 16th December 2024

About the Role

As Employability Coordinator, you will work across all Youth Zone sessions and have lead responsibility for the Youth Zone’s Employability offer ensuring all young people have access to exciting projects and the opportunity to develop the skills and knowledge to improve their employability.  The post also involves the delivery of a targeted programme to support young people into positive destinations.

You will ensure there is a high-quality, creative and fun offer, focussed on the needs of young people and in line with the Youth Zone’s aspirations to provide members with the best possible experiences and opportunities. You will have a passion to put young people first.

You will be responsible for the continuous improvement of the delivery and inputting towards the strategic delivery plan for the Youth Zone. 

This is a fun, exciting and challenging role in a new, growing, and ambitious charity and no two days will be the same.

About You

You will have excellent communication skills to deliver activity programmes to a wide range of young people and a relevant qualification or strong demonstrable experience in Youth Work

You will have experience of

• Working with young people aged 8 to 19 (up to 25 for those with additional needs) in a range of settings.

• Engaging vulnerable, disengaged or hard to reach young people in activities in-line with relevant guidance and good practice.

• Supporting young people along positive pathways into positive destinations such as employment or training

• One or more of the following: monitoring and evaluation processes, working in partnership with external agencies, or funded projects. 

If you’re excited about this role but your past experience does not align perfectly with every requirement in the person specification, we encourage you to still apply and demonstrate how your experience is transferrable for this role. You may be just the right candidate.

About the Organisation

Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people. 

Open 7 days a week, while schools are closed - that’s evenings and weekends, plus all through the school holidays. We offer a safe and active space for young people to flourish in their leisure time, where their interests can be nurtured, and they can grow as individuals. This is a charity that the whole community can be proud of, and you can be part of that journey

As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion at OnSide, ensuring a culture where everyone can be themselves and thrive.

You may have experience in areas such as Employability, Employability Officer, Employability Coordinator, Youth Employability Coordinator, Employability Youth Officer, Youth Worker, Careers Officer, Careers Coordinator, Youth Club, Youth Support, Student Support.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Robertson Bell is pleased to be supporting NSPCC in their search for a new Senior Finance Business Partner to join their dynamic team on a permanent basis. NSPCC are the UK’s leading children’s charity who believe that every childhood is worth fighting for. They have been looking out for children for over 100 years, to protect them and prevent abuse.

The Senior Finance Business Partner will report into the Head of Finance Business Partnering and provide leadership to a small operational team. The role is responsible for the delivery of all aspects of operational financial management within each directorate or department it supports. The role will provide high-quality financial management and advice, together with comprehensive reporting and analysis to inform and aid decision making.

The organisation

From their campaigns to their services, the NSPCC strive to make a difference in everything they do. They work with schools, provide support and advice for families and deliver therapeutic services. They undertake ground-breaking research, campaign for change, and run two free helplines providing support and advice: Childline (for children and young people) and Helpline (for adults seeking advice). Between 2016 and 2021, they helped make 6.6 million children safer from abuse - but they won’t stop until they stop child abuse and neglect altogether.

The key duties of this Senior Finance Business Partner are as follows:

• Business partner with the Senior Management Team to develop knowledge of their Directorates.
• Take on a value-added role, acting as a trusted advisor and demonstrating the ability to constructively challenge ideas and plans.
• Be involved in business and planning meetings in partnership with senior leaders.
• Be the finance subject matter expert in the Directorates the role supports, proactively thinking about how decisions would affect the wider organisation and the Directorate, making recommendations as appropriate.
• Produce, collate and ensure timely delivery of accurate budget and forecasts for the areas the role supports, with supporting analysis and commentary.
• Provide timely and accurate advice to budget holders to allow effective management of their budgets, highlighting potential opportunities and risks.
• Ensure the delivery of month end processing and variance analysis.
• Prepare and deliver accurate consolidated financial monthly, quarterly and annual operational performance reporting packs.
• Support the ‘Head of’ in the preparation of financial models for the evaluation of proposed business changes, and subsequent implementation.
• Manage, supervise and develop direct reports, being accountable for the work they produce.

The successful candidate will have:

• Achieved their full accountancy qualification.
• Have extensive experience of working within a management accounts or business partnering function, of a complex organisation.
• Substantial experience in the preparation of financial management information, including the production and monitoring of budgets, forecasts, financial models and delivery of associated reporting, analysis and commentary.
• Strong attention to detail and the ability to analyse numbers critically, extracting pertinent information for management.
• Strong and effective written and verbal communication skills.
• Ideally, knowledge of charity accounting (SORP).
• Experience of managing, developing and motivating staff.

By joining their team, you will have an opportunity to work for an influential organisation at the forefront of child protection.

This role will officially be based out of their offices near Liverpool Street, with Tuesday & Wednesday required to be worked from the office, and the rest from home. Applications are under continuous review, so if you think this role sounds like the right next step for you, please do not delay in applying to ensure you are considered!