Employment Specialists Jobs in London, Greater London
This is an exciting opportunity for an individual with project management experience and a desire to serve churches in Southwark Diocese as part of an initiative enabling spiritual and numerical growth.
Specific projects have been identified in places across the Diocese of Southwark where there is a clear opportunity for growth and funding has been obtained from the Church of England’s Strategic Development Funding (SDF) to support these projects. This role will be key in the successful implementation of our strategy in each of these places, ensuring the plans are implemented and all strategic and operational aspects of the project are co-ordinated and monitored. An important component of the role is to identify the lessons that are being learned so that these can be replicated to good effect across the Diocese and the wider church.
The Project Manager is responsible for day to day management of the project from initial set up through to successful delivery, working closely with the Programme Manager. This will involve the implementation, co-ordination and tracking of the project plans for the projects that comprise this SDF funded initiative.
About you
- Relevant experience of managing projects in a complex environment is critical, as well as the ability to work with a diverse range of stakeholders from different disciplines and with differing viewpoints.
- You should have a good awareness and understanding of techniques for planning, monitoring and measuring programmes and projects, including risk management, with a proven ability to support organisational change.
- A good understanding of the structure, breadth and dynamics of the Church of England will be important, along with the desire to serve our churches and support a fruitful future.
Are you interested in applying? Please view the Job Information Pack for full and further details about the role, including shortlisting and interview dates.
About us
The Diocese of Southwark is one of the 42 dioceses of the Church of England, created in 1905 from part of the ancient Diocese of Rochester. The Diocese covers South London and East Surrey, is one of the largest Dioceses in the Church of England and the most diverse, and is divided into three episcopal areas: Croydon, Kingston, and Woolwich. It has the London home of the Archbishop of Canterbury and has the centre of the Church of England in the diocese, Lambeth Palace. Today the Diocese ministers to nearly three million people over an area of 317 square miles through its 293 parishes and 105 church schools, educating more 37,000 young people. The churches offer welcome, care and dignity to their parishes, supporting those in education, hospitals and prisons, and pioneering communities seeking to reach out and serve in new ways.
Equal Opportunities
The Diocese has a strong commitment to equal opportunities and will not discriminate on the grounds of race, nationality, age, sex, disability, marital status, sexual orientation, religion or belief. Its employees are expected to abide by the Equal Opportunities Policy which embodies these principles.
Welcome to the Diocese of Southwark, where we seek to be Christ Centered Outward Focused in all we do.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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JOB DESCRIPTION AND PERSON SPECIFICATION
LGBTQ+ Project Worker (Supported Housing)
This role provides support to LGBTQ+ people who are living in Stonewall Housing supported accommodation or in the community. The goal is to help people prepare for independent living in their own tenancies. People usually stay with us for 6 – 18 months and the project worker will meet with each resident to assess their needs and agree goals which will help them achieve independence. The Project Worker then puts together a support plan and meets regularly with residents to provide support, challenge and encouragement as they make their journey.
Collaborating closely with our housing providers, our project worker will actively develop fresh partnerships within the local community to enhance the support and services available to our residents.
Key Responsibilities
· To provide a high quality, flexible and responsive support service to LGBTQ+ people, supporting them for independent living or suitable alternative housing through the provision of 1-1 support sessions and group work.
· To assess the individual needs of each person and provide a bespoke support plan.
· To ensure that effective service user participation mechanisms are in place.
· To ensure a high level of customer care and practice at all times.
· To develop links with relevant external agencies.
· To work 2.5 days per week in Newham and 2.5 days per week in Ealing, working flexibly across both sites with a total of 12 residents.
Main Duties of the Post
Support Sessions
· To give holistic support to LGBTQ+ people accessing our supported accommodation service and to provide proactive support to these service users who are sometimes hard to engage.
· To meet service users regularly to provide structured support, in relation to LGBTQ+ and Housing specific issues, such as gender identity pathways, mental health services, health issues, safeguarding, liaising with the professional network.
· To work with LGBTQ+ people accessing supported accommodation to develop and review individual support plans and risk assessments.
· To liaise with other service providers ensuring service users receive the necessary support to sustain their accommodation, acquire relevant independent living skills, maintain or improve positive physical and mental health and access into meaningful occupation of their time.
Financial Support
· To assist service users in maximising and managing their income including universal credit, ESA, PIP and Housing Benefit.
Semi-independent Living Support
· To work with service users to enable them to develop the life and social skills necessary to sustain their accommodation and prepare them for independent living.
· To assess individual service user’s suitability for independent accommodation.
· To act quickly to manage incidents and to advise, support and assist service users unable to maintain supported accommodation into more appropriate housing options.
Resettlement
· To support service users in the completion of application forms necessary to support move-on housing, including the private rented sector.
· To ensure that all service users are provided with information about local services whilst in supported accommodation and during their move on.
· To ensure all service users are fully aware of their rights and responsibilities in their home.
· To work with housing providers, both public and private, to negotiate move on options.
Groupwork, Consultation and Participation
· To work as part of a team in developing user participation.
· To identify and develop appropriate and flexible processes for consulting with our service users, via social media platforms, newsletters, events and workshops.
· To devise innovative and creative ways of involving LGBTQ+ people in the running of the schemes with an independent approach.
· Supporting our residents to participate in group and peer support and to access online support mechanisms.
· Facilitating and promoting an LGBTQ+ group work programme.
Other Duties
· To establish and maintain accurate and complete records in all areas of work.
· To complete statistics for the collation of performance and funding information.
· To maintain up to date knowledge of legislation and regulations in relation to funders and other key areas.
· To participate in individual and clinical supervision meetings, annual appraisals and training.
· To act in accordance with the organisation’s Diversity Policy, Health and Safety Policy, Code of Conduct and all other corporate policies and procedures.
· To act in the best interests of Stonewall Housing and its clients at all times.
· To work evenings as necessary.
· To promote Stonewall Housing at external meetings and community events.
· To carry out any other duties commensurate with the aims and objectives of the post that may be require.
PERSON SPECIFICATION
Essential Experience
· Lived experience, or experience of working with homeless people or vulnerable LGBTQ+ people, in a voluntary or paid employment setting.
· Experience of working with and delivering services to a diverse client group with a wide range of support needs.
· Experience of lone working and working as part of team.
Essential Knowledge
· Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people.
· Knowledge of the current benefits available to single people.
· Knowledge of common themes, trends and issues within supported and shared accommodation.
· Knowledge of pathways into medical and social support for LGBTQ+ people.
Essential Skills and Abilities
· Ability to provide a range of housing related support services, i.e. assessment, developing and using support plans, support planning, key working, independent living support, welfare benefits advice and providing resettlement support.
· Ability to manage challenging behaviour and complex needs, report and raise incidents and safeguarding alerts.
· Ability to prioritise and maintain case work across multiple projects at the same time.
· Excellent recording and reporting skills to accurately reflect work with young people.
· Excellent written and verbal communication with vulnerable people.
· Ability to effectively involve and engage LGBTQ+ people in services.
· To be resilient in regard to working with challenging behaviour from service users who may have experienced trauma leading them to be mistrustful of support providers.
As with all members of Stonewall Housing’s Team, the postholder will also:
· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.
· Have strong networking and relationship-building skills.
· Have a positive and can-do attitude.
· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.
· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.
· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.
· Be able to travel occasionally around the UK for key events.
· To work as part of a mostly-remote team, embracing online communication and collaboration tools.
· To receive regular supervision from the line manager and attend training courses as required.
Your attitude and personal attributes
· A commitment to equal opportunities in all aspects of work.
· A commitment to the aims, values and beliefs of the organisation.
· Ability to empathise with vulnerable LGBTQ+ people.
Conditions:
This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.
More about who we are:
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.
Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.
We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.
Our Values:
· We are LGBTQ+ informed.
· We are tenacious.
· We are empowering.
· We are collaborative.
· We are inclusive.
What we can offer you:
Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.
Our benefits include:
· Competitive salary
· Flexible working
· Generous annual leave – 30 days (FTE)
· An additional ‘Stonewall Housing’ day off per year
· Pension scheme
· Employee Assistance Programme
Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.
Applying for the role:
No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.
We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
For more information about us, please visit our website and follow Stonewall Housing on our social channels.
Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Services Manager, on john[at]stonewallhousing[dot]org.
Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.
Providing LGBTQ+ people of all ages who are homeless or at risk of homelessness with support, advice and advocacy.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for an individual with demonstrable research and development experience to play a key role supporting the delivery of our Diocesan strategy, Southwark Vision 2024-2035, Christ Centred Outward Focused. As a result of a successful application for funding from the national church, the Diocese of Southwark has launched the Southwark Diocesan Investment Programme (DIP) - a multifaceted, integrated and transformational programme designed to help resource and implement Southwark Vision and further mission, ministry and growth in parishes across the Diocese.
The DIP Research and Development Officer will be a member of the Diocesan Strategic Development Unit working specifically on researching and developing different workstreams for this exciting new progamme as it starts and also contribute to the existing strategic development funded projects coordinated through the Strategic Development Unit.
About you
- Excellent attention to detail and accuracy in work, with strong organizational and time-management skills.
- Self-motivated and able to work independently, as well as part of a team.
- A flexible and adaptable approach to work, with a willingness to learn new methodologies or techniques.
- Demonstrated commitment to ethical research practices and maintaining confidentiality.
- Proficient in data analysis, with the ability to interpret complex datasets and produce clear findings.
A good understanding of the structure, breadth and dynamics of the Church of England will be important, along with the desire to serve our churches and support a fruitful future.
Are you interested in applying? Please view the Job Information Pack for full and further details about the role, including shortlisting and interview dates.
About us
The Diocese of Southwark is one of the 42 dioceses of the Church of England, created in 1905 from part of the ancient Diocese of Rochester. The Diocese covers South London and East Surrey, is one of the largest Dioceses in the Church of England and the most diverse, and is divided into three episcopal areas: Croydon, Kingston, and Woolwich. It has the London home of the Archbishop of Canterbury and has the centre of the Church of England in the diocese, Lambeth Palace. Today the Diocese ministers to nearly three million people over an area of 317 square miles through its 293 parishes and 105 church schools, educating more 37,000 young people. The churches offer welcome, care and dignity to their parishes, supporting those in education, hospitals and prisons, and pioneering communities seeking to reach out and serve in new ways.
Equal Opportunities
The Diocese has a strong commitment to equal opportunities and will not discriminate on the grounds of race, nationality, age, sex, disability, marital status, sexual orientation, religion or belief. Its employees are expected to abide by the Equal Opportunities Policy which embodies these principles.
Welcome to the Diocese of Southwark, where we seek to be Christ Centered Outward Focused in all we do.
Head of Brain Injury Service
Lead a passionate team dedicated to transforming the lives of children and families affected by acquired brain injury. Join us as our Head of Brain Injury Service and make a lasting impact through our inclusive, compassionate and innovative support programme.
The Child Brain Injury Trust was originally set up by a group of medical professionals. The organisation has evolved over the years and is now the leading UK organisation supporting families and professionals affected by childhood acquired brain injury. Working in consultation and collaboration with families and professionals, the charity aims to ensure families can access the support they need, when they need it and to ensure they have the best possible chance of reaching their potential.
As Head of our Brain Injury Service, you will be joining the charity at an exciting time, as we have just launched our new five-year strategy – Elevating families, enriching futures. The strategy is our most exciting yet as we look to increase our reach and embed 4 key areas of support: early intervention (currently we work in major trauma centres and specialist hospitals across the UK), community inclusion, educational services and virtual support. Although our programme delivery model is not completely defined and embedded, we have a strong framework and a dedicated team who are eager and committed to our strategic goals. We are developing our service in line with the future needs of families and as such we are looking to appoint an individual who is passionate about childhood acquired brain injury, team development and leadership. By joining an inclusive, compassionate and forward-thinking team, you will be part of developing and growing our highly regarded charity.
The purpose of this role is to provide overall strategic input, direction, development and operational management for the national brain Injury support service. To lead our whole brain injury service team to achieve the five-year strategy.
As well as exceptional leadership and management skills, you will need to enjoy developing and maintaining relationships with a large range of key stakeholders from the clinical, legal and corporate sectors.
We are looking for a confident and experienced individual who has evidenced previous compassionate leadership experience which will be essential and your values will lead your success.
This is a varied and exciting leadership role for the right individual, where no two days are the same. If you are adaptable, solution focused and have excellent management and leadership skills then we are keen to hear from you. Thank you for your interest in this position.
Benefits:
- 33 days annual leave (plus eight bank holidays pro rata)
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer
Background:
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
Purpose of the job/About the role
Join Dementia UK as a People Assistant and play a key role in ensuring the smooth delivery of administrative services for the People team. Your work will help provide a high-quality, customer-focused service, contributing to making Dementia UK a fantastic place to work.
As the primary point of contact for the People team inbox, you will manage incoming emails, resolving them where possible, or directing them to the appropriate team members. You will collaborate closely with the wider team and stakeholders across the charity, ensuring that administration tasks are completed to a high standard and in a timely manner. You will also handle general administration in support of the full employee life cycle, from job candidates to leavers and everything in between, plus contribute to wider team projects and data requests.
To succeed in this role, you will possess exceptional customer service skills and have a solid understanding of delivering on customer needs within a structured policy framework. You will have previous experience of working with Microsoft Officer 365 applications and may be working towards a CIPD qualification.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application or to tell us you’re applying under the Disability Confident Scheme, contact us.
How to apply:
For more information and to apply, please click on the Apply button.
Your supporting statement should include why you have decided to apply for this role at Dementia UK and answers the following questions. Please note there is a 200-word limit for each answer.
- Please give an example of when you have provided excellent customer service in writing. What made it stand out?
- Tell us about a time when you have performed detailed tasks when working under pressure – how did you manage to keep attention to detail and how did it make you feel?
- Which one of our four organisational values do you most relate to and how have you demonstrated this in your work?
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
Location: hybrid working – between office location and home. At least one day per week in our Aldgate office
Hours of Work: 37.5 hours
Contract: permanent, full time
Salary: £32,000 – £34,500 per annum
Closing date: Sunday 3rd November at 11.59pm
Interview dates: first stage, Tuesday 12th and Wednesday 13th November (virtual), second stage, Wednesday 20th November (in person at our Aldgate office)
Annual Leave: 33 days (plus eight bank holidays pro rata)
Benefits:
- enhanced maternity, paternity, adoption, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to wellbeing app (healthy living tips and Bright TV )
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development committed (bespoke training, LinkedIn Learning etc)
- employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)
Background:
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
Purpose of the job/About the role
This is an exciting opportunity to join Dementia UK’s Marketing and Communications Team.
As the Designer, you will bring our brand to life through high-quality, compelling, and on-brand design work across a range of offline and online assets. We are currently at the early stages of a brand review project, and you’ll play a pivotal part in activating and rolling out our refreshed brand across various channels in 2025.
Day to day, you’ll collaborate closely with the Editorial Manager to review and update our suite of information leaflets. Working on a wide range of projects across the charity, you will collaborate with teams such as Fundraising, Clinical, Campaigns, and Business Development. Additionally, you’ll provide feedback on designs developed by agencies and external suppliers, ensuring they align with our visual identity, in conjunction with the Senior Creative Manager.
As a champion of the Dementia UK brand, you’ll maintain brand consistency across design projects, support brand and design approvals, and monitor the brand inbox.
To succeed in this role, you will have solid experience working in design within an in-house team or agency, in a multi-disciplinary graphic design role. Proficiency in Adobe Creative Suite/Cloud, along with strong design knowledge, is essential. You should be well-organised, capable of managing your own workload, and able to work with your line manager to assess capacity. Additionally, you will have experience championing and adhering to brand guidelines, as well as incorporating accessibility principles into your designs.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
A fantastic opportunity to lead the development and delivery of our Service Pledge programme, working with healthcare professionals and patients to improve experience of care in breast cancer services. You’ll manage a small team based across the UK as well as working closely with colleagues in services and policy to ensure people with breast cancer receive the best possible standards of care across the UK.
About you
As a strong project manager, you’ll be experienced in patient involvement and service improvement with excellent interpersonal and organisational skills. You’ll be confident managing a team working in a hybrid environment, supporting them to deliver long-term projects within agreed timelines and budget.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role has a flexible location, with the successful candidate being primarily based in one of our 4 offices (Cardiff, Glasgow, London or Sheffield). Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now Recruitment Team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date: 9am on Wednesday 6 November 2024
Interview date: Wednesday 13 and Thursday 14 Novemserber 2024 (interviews will take place virtually via MS Teams)
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’re here for anyone affected by breast cancer. And we’re only here because of the amazing people that work with us.
We’re looking for a marketing officer to join our busy brand marketing and planning team, to work on our health information and support marketing. It’s an exciting time to join the team and Breast Cancer Now as we continue to make progress towards our ambition to be recognised as the place to turn for anything and everything to do with breast cancer.
You’ll be working closely with services, nursing and health information teams and responsible for delivering innovative and effective marketing communications which grows awareness of Breast Cancer Now’s health information and support offer amongst key audiences.
You’ll use your skills and experience to work across a full range of paid and owned channels to collaborate with both in-house and external, creative and media agencies to increase the reach and engagement of Breast Cancer Now’s support offer by planning and implementing targeted communications and campaigns.
About you
You will have good experience managing marketing campaigns across a range of media channels and a demonstrable interest in health marketing.
A well organised person with excellent communication skills, you will be confident managing external agencies and suppliers, as well as an in-house creative studio and in house digital team.
We have a wide portfolio of campaigns that sit closely with teams across the whole organisation and you will work closely alongside internal stakeholders – all of which require excellent relationship building and stakeholder management skills. You will need to be comfortable managing several campaigns simultaneously as well as enjoy looking for fresh ways to deliver long-standing campaigns.
If this sounds like you, we’d love to hear from you!
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Recruitment Team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date: Monday 11th November 2024 at 9am
Interview date: Monday 18th, Tuesday 19th and Wednesday 20th November 2024
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Breast Cancer Now are excited to recruit the new role of fundraising compliance officer to support its growing fundraising ambitions. As our fundraising compliance officer, you will play an essential role in ensuring our fundraising and marketing activities meet the highest standards in an ever-changing regulatory landscape, to mitigate potential risks for the charity and to maintain the trust of our supporters.
The varied role will work collaboratively with fundraising colleagues from across the charity. No day will feel the same, as you provide expert advice and assurance on a diverse range of fundraising products and marketing communications, this includes TV ads, prize competitions, social lotteries, and direct marketing campaigns. The role will work closely with individual giving team and our professional fundraising agencies to assure we are meeting our compliance commitments.
The successful candidate will also support the compliance team as it continues to develop the culture and maturity in fundraising compliance across the charity, with continuous improvement to our training, resources, process, communication and reporting.
About you
The successful candidate will possess a blend of technical knowledge, analytical skills, interpersonal abilities and a keen eye for detail to ensure adherence to regulations and internal policies.
The ideal candidate will have some prior understanding of charity fundraising and the needs of working in an assurance role, but training can be provided. Prior knowledge some data protection legislation and fundraising regulations would also be beneficial, such as the data protection act, fundraising code of practice, CAP code, gambling commission code, and HMRC gift aid rules. You will also be self-motivated and have an eagerness to learn and develop in line with the ever-changing regulatory landscape and the charities needs and goals.
Ideal attributes of a candidate include an analytical mind, with the ability to review information, ask questions and make informed decisions to support the charity to meet its objectives, whilst also mitigating unnecessary risk.
You will be an approachable, confident and clear communicator, that can adapt your communication stye to a verity of audiences in order to convey complex information in a clear and understandable manner, that is both educational and builds productive relationships with colleagues.
Excellent organisation and IT skills are also essential tools of a potential candidate, as the role will require effective task prioritisation to manage an active schedule, record management of compliance registers and folders, plus the analysis and production of detailed guidance procedures and reports.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home. Occasional travel will also be required for the role.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact The Breast Cancer Now Recruitment Team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9am on Tuesday 5 November 2024
Interview date Monday 11 November 2024
As Content Manager, you will be responsible for implementing and iterating the content framework. The framework describes the what, why, and how of producing high-quality, effective content at Battersea:
- What: Defining content pillars and content types that the content team works on.
- Why: Ensuring that all content the team produces supports Battersea’s overall marketing strategy and organisational strategy.
- How: Upholding an efficient process for content production and effective collaboration with stakeholders.
Collaboration is essential within this role. You’ll need to work closely with senior stakeholders and channel owners across the Brand team, Digital team, Communications, Insight and Impact and the wider organisation.
Strong communication, interpersonal and consultative skills, and the proven ability to build relationships are vital to aid the smooth delivery of strategic projects and to drive to do things more effectively and efficiently through buy-in.
You’ll be adept at using data to inform content strategy and content approach exploring the ‘why’ across user needs. This includes leveraging insights, conducting content evaluations, and performing your own desktop research to bring our work to life, as we continue to develop our audience building and evaluation frameworks.
You’ll be supporting a dynamic Content team, giving guidance, coaching and fostering a culture of creativity and strategic direction, so they can deliver the right content, to the right audience at the right time which inspires connection to our cause and engagement with our brand.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our Hybrid Working Policy:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 3rd November 2024
Interview date(s): 7th November 2024 (1st round); 14th November 2024 (2nd round)
Start date: ASAP
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are seeking a Project Research Officer to join our small team to work on a new project, which examines the use of data and powers by HMRC in addressing offshore tax compliance.
HOURS: Part time, 2 days per week (15hrs). A flexible working policy is offered, with core working hours of 1000hrs-1500hrs.
CONTRACT: 24 month fixed term contract, subject to successfully completing a three month probationary period.
LOCATION: Remote, with periodic in-person team meetings (quarterly).
BENEFITS: 24 days paid annual leave per year pro rated, plus eight Bank Holidays. A contribution of up to £175pcm towards a co-working desk.
WHO ARE WE: TaxWatch is the UK’s only charity dedicated to compliance and sound administration of the law in the field of taxation. We are an investigative think tank which conducts forensic research and analysis on tax compliance, tax policy, and tax law, publishing our research to improve public understanding of these issues. We are independent of any political party.
ROLE AND RESPONSIBILITIES:
Working with the Director and existing Research Analyst to conduct a research project examining the ways in which HMRC addresses offshore compliance, with a focus on its use of information and existing enforcement powers, identifying areas where compliance could be improved.
Develop and undertake the research project within specified timescales, from inception to delivery, in collaboration with the wider TaxWatch team, driving the project forward, providing updates on progress the Director and Trustees. This will involve:
· Identifying key stakeholders relevant to the project, developing and building relationships, conducting interviews, gaining insight from their knowledge and experiences and identifying areas for further investigation.
· Requesting and analysing information from HMRC.
· Analysing both qualitative and quantitative data to identify key findings and making policy and procedural recommendations based on the findings.
· Producing high quality written work, including long form written reports based on the research undertaken.
· Liaising with other organisations, journalists, politicians and government bodies to publicise the findings of the report.
· A limited amount of administrative tasks that support the running of the project including documentation of research findings and tracking Freedom of Information requests on team systems.
JOB REQUIREMENTS:
ESSENTIAL:
· Critical thinking and a curious mindset, particularly seeking out and analysing data, from both qualitative and quantitative sources.
· Strong writing capability. TaxWatch is an organisation that places a high priority on concise and effective written style. Research must be clear, accurate and to the point.
· Ability to work remotely while working co-operatively with wider team. Organised and logical in approach.
· Self motivated. Able to successfully manage own time, work, and hit deadlines.
· Comfortable with statistics, and explaining complex issues to non-specialist audiences.
· Confident communicator and able to express their thoughts clearly, representing TaxWatch credibly to external stakeholders.
DESIRABLE
· A good understanding of offshore tax compliance and how HMRC currently addresses it.
· Knowledge of the current legislation pertaining to the taxation of offshore income and gains, and the enforcement powers held by HMRC.
· Recent employment or work experience in HMRC with either Fraud Investigation Service (FIS) or Risk & Intelligence Service (RIS).
HOW TO APPLY: please provide your CV (no more than two pages), and covering letter (one page), tailored to the Job Advert criteria
CLOSING DATE: Friday 15 November 2024.
INTERVIEWS: Date and location tbc. Likely week commencing 25 November via Teams or in person in Bristol.
The client requests no contact from agencies or media sales.
Head of Intelligence
Hours: Full time (40 hours per week)
Salary: £42,464 per annum
1 Year Fixed Term (with view to extend)
London-based, hybrid-style and flexible working
We are looking for an individual with an intelligence background who has a passion for preventing modern slavery and human trafficking (MSHT), creating and delivering intelligence products, has human rights, ESG, and/or financial crime knowledge. Our prevention program team also regularly interacts with individuals at high risk of being trafficked and therefore robust safeguarding is essential.
Our Intelligence Team research and produce our Exploitation Analytics service – a suite of reports containing actionable insight that our clients utilise to find potential bad actors operating within their transaction monitoring systems. We also offer a Business Resilience package to help companies mitigate the risk of potential exploitation within supply chains and operations through intelligence sharing and practical guidance.
We are looking for an outstanding candidate who will build partner and client relationships, develop our current team members, and continue to innovate our offering to better prevent and disrupt human trafficking.
Responsibilities:
- Leading our work to develop strategic and tactical insights that will enable a spectrum of actors (business, banks, law enforcement) to prevent MSHT. This may include safeguarding potential victims or victims.
- Providing expertise to support our team of managers who deliver the above reporting and consulting to commercial organisations.
- Effectively pitching our products and services to secure new clients and increase our impact.
- Nurturing and developing existing commercial relationships and collaborations.
- Ability to manage and set targets, and report on progress regularly.
- Developing new offerings that increase the effectiveness and impact of our work, turning intelligence into relevant actionable insight for commercial clients.
- Supporting our internal MEL lead to document and evidence the impact of our intelligence services.
- Participating in public-facing events to promote STOP THE TRAFFIK and engage different audiences in this fight.
- Working alongside the Senior Leadership Team and Executive Team to strategically develop our organisation and drive sustainable growth.
- Direct line management and leadership of Intelligence Managers.
- Promoting collaborations across all teams in an agile manner.
Benefits:
- A friendly, supportive team
- Opportunity to work directly with global brands and experts around the world
- Encouragement and autonomy to present new ideas and lead on solutions
- The opportunity to join a cash benefit healthcare scheme for low monthly contributions, which can also cover your partner and children
- A corporate eye-care scheme
- Life insurance
- A non-contributory Grouped Personal Pension Scheme, where we pay a 7% contribution of your gross salary into your pension pot (you can choose to personally contribute if you wish)
- Life insurance
- An annual leave allowance of 27 days annual leave (plus 8 bank holidays), rising to 1 day annually up to 33 days
- Cycle to Work scheme
- Season Ticket Loan Ability to switch 2 bank holidays to better suit your needs
- Employment policies, including flexible working policy which reflect the needs of our staff In-house and external training opportunities
Further details about STOP THE TRAFFIK can be found on our website.
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter that evidences your ability to be successful in this role.
Only applications sent via email will be considered to ensure an equitable review process. Please visit the Oasis Charity Jobs Website for furhter information.Applications will be considered on a rolling basis.
We cannot sponsor applicants at this time.
Oasis supports Equal Opportunities. Registered Charity No. 1127321
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a dynamic Marketing and Communications Manager to lead our talented team delivering impactful marketing, communications, and media initiatives at the British Psychological Society. In this varied role, you will be leading on the delivery of our marketing and communications strategy, focusing on member acquisition, retention, and engagement, utilising digital solutions to promote our membership, qualifications, registers and CPD offerings.
Your expertise in communication will be essential as you cultivate strong relationships with journalists and media contacts, driving proactive media opportunities to enhance our profile.
You’ll also play a crucial role in monitoring current issues in psychology and the psychological workforce, advising on communications strategies and supporting our campaigns that influence change.
We’re looking for someone with significant experience in communications and public relations, ideally within a not-for-profit or membership organisation. You should have a proven track record in managing marketing functions and cultivating media relationships, with the adaptability and solutions-focused mindset to thrive in a fast-paced environment.
Join us in advancing the discipline of psychology and making a real impact on society.
We offer a friendly, values-led working culture with an excellent benefits package that includes:
- Agile and flexible working
- Generous leave entitlement
- Occupational pension scheme
- Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
- Tailored learning and development
- Employee Assistance Programme counselling
- Life Assurance Scheme
- Discounts scheme with local and national organisations
Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.
Interviews will be arranged as applications are received, so this role may close early. The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa.
Building a world where psychology transforms lives
We are looking for an experienced and passionate Team Leader to work as part of our Advocacy Team.
We are looking for someone who has experience of supervising staff or volunteers and would like to move into a Supervising Advocate role
This position will be split between two services, 4 days at "Wandsworth and Richmond" and the remaining day at "South London and Maudsley"
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
Advocacy is having someone by your side, and on your side, when you want to be more involved in decisions about your care, treatment and living arrangements. An advocate can stand by you, and stand up for you, when important decisions are being made about your care, treatment and the way you live your life. They can help you understand your rights and options, and then support you in expressing your views and wishes to the relevant services. They can also speak up on your behalf if that’s what you want. People often work with an advocate when they’re going through some kind of assessment or review of their care or treatment.
How you will make a difference
As well as providing independent advocacy and holding a caseload, I will provide line management to a team of multi-disciplinary advocates within the service. I will provide leadership and management support to that team and be accountable for motivating them to deliver a high-quality service, whilst working to maintain the Advocacy Quality Performance Mark standards. I will support advocates to be accountable for managing the day-to-day delivery of advocacy to their clients, ensuring they take responsibility for managing their caseload and delivering positive outcomes for clients accessing the service. I will lead the team to ensure Rethink CARES is embedded in the service and in the delivery of the service to ensure a positive working culture is maintained.
I will work with the following people and teams
• All staff and volunteers within the service
• Service users and user groups
• Community partners and voluntary sector groups
• Strategic partners within the local authority and NHS Trust
• Staff across all Rethink Advocacy services
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a talented operations manager who will enable us to keep running operations for AIM itself. This could include human resource management, finance, team productivity improvements and managing the community office workspace, as well as providing support to our incubated high-impact charities, both with their initial set-up and on an ongoing ad hoc basis.
IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.
ABOUT THE ROLE
People who work in operations have a multiplier effect, increasing the efficiency of their colleagues within the organisation by constructing processes that ensure the organisation operates smoothly and at top capacity. An excellent and more succinct description of operations management as a field comes from Gabrielle Zevin’s Tomorrow, Tomorrow and Tomorrow:
Though it took Sadie years to admit this to Sam, Marx did prove incredibly useful that summer. No, Marx wasn’t a game designer. He wasn’t an ace programmer, like Sadie, and he couldn’t draw, like Sam. But he did almost everything else for them, and his contributions ranged from the pedestrian, but necessary, to the creatively essential. Marx organised workflow, so Sadie and Sam were more aware of what the other was doing and what they needed to be doing. He made long lists of supplies they would need. He was more than liberal with his credit card—they always needed more memory and storage, and they were regularly burning out graphics cards—and he must have made fifty trips to the large computer store in Central Square that summer. He opened a bank account, and an LLC, Go, Ichigo, Go. He arranged for them to pay taxes (which saved them money in the short term by making their business purchases tax-free), and if, at some point, they needed to hire people, which he knew they would, he set them up for that, too. He made sure everyone ate, hydrated, and slept (at least a little), and he kept their workspaces clean and free of chaos.
The Operations team provides operational support to AIM (e.g., human resource management, finance, productivity). The team also supports our incubated charities, assisting with their initial set-up after the program so they can hit the ground running, as well as ongoing ad-hoc requests and advice as needed. Added to this, Operations supports other participants in programs run by AIM(e.g., people completing fellowships with our research team). While this is less than for the Charity Entrepreneurship Incubation Program, it increases as these programs mature.
Our Operations team currently consists of ~2.8 FTE – our Chief Operating Officer (previous Managing Director and CTO of Founders Pledge), our Director of Operations (with a mixed background in legal services, management consulting, and scale-up operations), and a Senior Operations Manager (with a background in risk and security management in low- and middle-income countries). The team also relies on external contractors for some of its functions (e.g., bookkeeping, legal advice).
SPECIFIC RESPONSIBILITIES
The exact % split might vary throughout 2025 depending on AIM’s program strategy and number of programs after our yearly evaluation
Employee experience
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Supporting the development and implementation of HR initiatives and systems
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Providing advice on policies and procedures
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Assisting in performance management processes
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Supporting the management of disciplinary and grievance issues
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Maintaining employee records according to policy and legal requirements
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Reviewing employment and working conditions to ensure legal compliance
Grants and compliance management support
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Support with processing almost £2M in grants per year for seed grants and other funding circles etc.
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Maintain grant tracking systems and ensure accurate reporting
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Ensure legal and regulatory compliance, particularly in the UK
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Support risk management initiatives, including cybersecurity
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Improve grants-related processes and procedures for efficiency
Event logistics
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Organising internal and external events like our Christmas party, retreats, and community co-working days; contingency planning, determining objectives and conducting post-mortems
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Assisting the Recruitment team with logistics needs (e.g., booking travel and accommodation, getting materials to venues)
Automating workflows and building internal tools
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Identifying opportunities to systematise or automate processes with a view to increasing efficiency
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Responding to internal calls for greater systematisation (e.g. “we need a CRM”), mapping out costs and benefits
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Leveraging spreadsheets, no-code and low-code tools to build internal systems
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Maintaining internal systems and refining based on quick feedback loops and user feedback.
Overseeing our facilities management
- For our London office and residential accommodation, we are managing an external service provider tasked with the regular upkeep and operation of these facilities. There is some chance that the functions performed by this external service provider are brought in-house, but at the moment we expect this function to remain outsourced and for the Operations Manager to play an overseeing role.
Ad hoc tasks
- We believe that the above describes the key buckets, but in essence, the Operations team tends to step in and be needed wherever their help is cost-effective to solve or prevent problems
FUTURE GROWTH TRAJECTORIES
Future growth trajectories for excelling hires could look like:
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As an entry-level role, you’d have the opportunity to advance to Senior Operations Manager and eventually Director of Operations (although the latter would depend on a vacancy being available)
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There would be room for specialising in a specific area of Operations, such as HR or finance
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As part of your professional development, we could explore more technical routes such as investing in coding or no-code training
EXAMPLE OF THE WORK YOU'LL BE DOING
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After an initial brief, independently organise the entire lifecycle of an event at our office expecting between ~15-50 people to attend. You would know the goal of the event, some parameters like the budget, and would have some light assistance from other staff or external partners with whom we’re co-hosting the event.
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Effectively acting as an office manager/all-rounder for AIM’s London office. This means overseeing day-to-day operations to ensure smooth functioning, including managing office supplies, coordinating with service providers and contractors, and promptly triaging and resolving issues as they arise. Additionally, it means implementing and improving office policies, such as policies around hotdesking, inviting and vetting guests, meeting room usage, etc.
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After supporting another department with their work, you realise that a series of manual steps they take could be made much more efficient by creating an automated workflow using Airtable and Zapier. You follow a user-centred design process to collect information about requirements, must-haves and nice-to-haves and then build a prototype to later test and refine.
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Entirely oversee our managed accommodation for staff and program participants, responding to booking requests and changes, ensuring seamless check-in and check-out procedures, and promptly responding to requests or issues.
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Knowing AIM’s internal policies and ensuring they’re being followed. For example, reviewing expenditure at the end of the month and checking adherence to our Financial Controls Policy, touching base with staff to check whether they have a professional development plan in place.
ABOUT YOU
This role will likely suit an early to mid-level operations generalist, but we’re also very interested in hearing from more senior operations specialists as there is room for future growth in responsibilities within the organisation depending on competency and expertise. We would also be keen for talented recent graduates applying for this position as many areas of responsibility can be learned by a quick learner fairly fast.
We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.
THE IDEAL CANDIDATE
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Has a bias to action, meaning they prioritise taking initiative when they see a problem and make decisions quickly to drive progress and maintain momentum
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They are excited to play a supporting role and to step up and take pride in doing whatever needs to be done
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They use techniques that allow them always to be moving forward (e.g. prioritisation, time-boxing), and find it easy to pivot in the face of new information (i.e. don’t succumb to the sunk cost fallacy)
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Learns new skills or becomes familiar with new processes quickly, particularly by diving in head first and learning by doing.
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Is a highly organised, conscientious person and often relied upon to organise something (e.g., a holiday)
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Leans towards frugal solutions (e.g., the second cheapest product), using 80/20 principles, and cheap tests / MVP testing over perfection where possible
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Has had positive past experiences testing aspects of this role before (e.g., maybe they have organised an event from scratch before and both enjoyed it and had positive results)
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Is thinking of their career trajectory as in operations management or closely related fields rather than as a stepping stone to a different career
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Is generally tech-savvy and, for example, defaults to a spreadsheet or finds appropriate tools when trying to solve a problem
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Is a tactful person who can adeptly communicate about delicate issues
Desirable specific skills and areas of experience include:
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Previous experience using Google Workspace suite of apps (i.e. Gmail, Docs, Sheets, Slides)
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Previous experience or willingness to learn how to use Slack, Asana, Airtable and Zapier
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Comfort working in a start-up environment. This means:
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Wearing multiple hats: Ability to take on diverse tasks beyond a single job description.
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Adaptability to change: Thrives in a fast-paced setting where priorities can shift rapidly, and new challenges arise unexpectedly.
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Proactive problem-solving: Takes initiative to identify and address issues independently, often with limited resources.
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Comfort with ambiguity: Operates effectively without always having clear guidelines or established processes, using creativity and resourcefulness.
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Team collaboration: Works closely with a small team, where collaboration and communication are key to success.
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Ownership of projects: Takes full responsibility for projects from conception to completion, often with minimal oversight.
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WHAT WE OFFER
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A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff
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High levels of intellectual challenge, autonomy, variety, and learning on the job
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An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community
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Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals
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A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density
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Significant opportunities to attend events and conferences to represent AIM, including international travel
BENEFITS
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A flexible working schedule, 30 paid days off per year, and unlimited sick leave
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UK visa sponsorship, if needed, as well as support with moving costs if relocating to London
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An annual costs-covered retreat to bring our whole team together to celebrate our achievements
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A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals
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Parental, dependents, and compassionate leave schemes
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A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension
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We are open to discussing specific personalised perks or benefits that may enhance your work experience
APPLICATION PROCESS
Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.
Applicants will be asked to complete the following stages:
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Submitting our general application form (30 minutes to 1 hour),
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A general test task (2-3 hours) with the top 10 to 30 candidates,
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An initial interview (15 minutes) with the top 10-20 candidates,
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A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,
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A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.
We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.
We help you find and transition to a high-impact career with comprehensive support, removing barriers and accelerating your journey to maximize good.