Employer Relationship Manager Jobs in Charing Cross, Greater London
Are you a finance professional with experience of Unit 4 ERPx and a passion for enhancing dog welfare?
As we continue our digital transformation programme, we’re looking for a motivated Systems Accountant to develop and optimise our brand-new accounting system.
About this job:
As Systems Accountant, you’ll:
- lead on the development and enhancement of Unit 4 ERPx, functioning as system administration and SUPER-user,
- work closely with various internal stakeholders (particularly the IT team) to ensure integration between existing systems and Unit 4 ERPx, building strong relationships with leaders to ensure the system meets requirements,
- be the main point of contact with the system supplier, responsible for ensuring both the smooth-running of the system and continuous improvement,
- be a problem solver, proactively identifying system gaps and working to resolve them in the most efficient way,
- build reports based on business requirements, ensuring decision-makers have financial reporting that provides meaningful insights and recommendations.
About you:
To excel in this role, you'll need extensive hands-on experience with the Unit 4 ERPx system, with a thorough understanding of its demands, capabilities, risks, and opportunities. Excellent communication skills are essential, as you'll be cultivating relationships with both external and internal stakeholders, taking a diplomatic and empathetic approach. Strong analytical skills and a deep understanding of financial accounting system processes and management are also crucial. A commitment to, and empathy for, the aims and objectives of Dogs Trust is vital.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
What you need to know:
Interviews for this role will take place on Teams and are provisionally scheduled for the week commencing 22nd July 2024.
To apply for this position please visit our website. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high impact education programme which include practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping 52,000 young people each year at its 41 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are seeking a talented Interim Assistant Director of Programmes and Delivery, fully committed to our widening participation cause, to join the Senior Leadership Team for 8 months.
In your role, you will ensure that our centres are working effectively, that the high quality of programme delivery to young people is maintained across the network, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.
As a member of our Senior Leadership Team you will also play an active and key role driving forward the broader objectives of the charity including its growth plans. As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative.
The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity.
Contract
This is an interim role from September 2024 to May 2025. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.
Start date
September 2024 (or as otherwise agreed)
Working hours
09:00 to 17:30, Monday to Friday.
We are a delivery organisation providing frontline educational services for young people. The role will be based at one of our centres. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our central operations team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day from home.
Location
The role could be based in one of the following offices, with regular travel: Bradford, Birmingham, Bristol, Clacton, Great Yarmouth, Hull, Kirkby, Leeds, Leicester, London, Manchester, Norwich, Nottingham, Weston-super-Mare.
Salary
- £52,000 from September 2024.
- Plus additional London contribution of £2,600 for London-based candidates.
- (Pro rata for part-time candidate).
Annual leave
- 36 days (33 days leave inc. bank & public holidays + 3 closure days, two in December and one in July)
- + up to 5 days additional length of service entitlement (one day per year of service, up to 5)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Employee Assistance Programme including access to medical and legal support
- Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Events Fundraiser
Salary: c£30,000 (depending upon experience)
Team: Fundraising
Hours: 37.5
Location: Shooting Star House, Hampton, TW12 3RA (Hybrid working pattern)
About Shooting Star Children’s Hospices
We have an exciting opportunity for an Events Fundraiser to join our Events and Specialist Projects team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
About the role
We are looking for an enthusiastic and motivated Events Fundraiser to support the delivery of our annual calendar of events which includes the London Marathon, Swim Serpentine, Action Challenges and our Choose your own Challenge programme.
The Events Fundraiser will be responsible for managing the portfolio of challenge events including the marketing; on the day delivery; first class stewardship and participant support from sign up to event completion and volunteer recruitment and management.
Due to the nature of our work, you will be required to attend some events and meetings throughout our catchment area which can be during weekends, early mornings or evenings.
About you
You will have experience in planning and organising fundraising events (ideally challenge events), customer service and of working as part of a team in an office environment. You will also have an ability to remain calm and focused under pressure to achieve results in a positive and solution focused manner.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 130 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.
We are looking to recruit a French speaking Senior Project Coordinator to lead on FIGO deliverables for a WHO project on FP (Family PLanning) and CAC (Comprehensive Abortion Care) competency based learning (CBL). You will lead on coordination of the following in five countries in Africa and Asia (TBC): This is pending the donor contract.
- Developing a strategy for the dissemination of the "Family planning and comprehensive abortion care toolkit for the primary health care workforce" and “ICM Competencies” in collaboration with stakeholders.
- Conducting assessments of FP and CAC competency education and performance gaps.
(For further detail about this role, please review the attached Job Description and Person Specification).
We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds. We are an equal pay champion and we don't ask salary history.
Location: The role is based from FIGO House, Waterloo, London SE1 with 'blended / hybrid working' i.e. with combined office and remote working.
- To apply for this position, please send your CV and cover letter outlining your experience and interest in this opportunity via the Apply button. Please note that applications without a cover letter may not be considered.
- Closing Date for applications: 14th July
- Interviews will take place w/c: 15th July
PLEASE NOTE THAT THIS POSITION IS OPEN TO THOSE WHO HAVE THE RIGHT TO RESIDE AND WORK IN THE UK. WE WILL EXPECT RELEVANT PROOF OF SUCH IF ASKED FOR AN INTERVIEW (PLEASE DO NOT SEND THIS INFORMATION WITH YOUR APPLICATION, THANK YOU).
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/image2_2017_04_03_10_59_07_am.jpg)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Global Press & PR Manager
Reporting to: Director of Marketing & Communications
Contract Type: Full time (37.5 Hours) Permanent
Principal Location: London (minimum 3 days a week in our London HQ)
Salary: £34,000-£42,000
Part 1: Role Purpose:
The Global Press & PR Manager will play a vital role in growing awareness and exposure of Street Child, working with journalists, editors and media houses to build a consistent and pro-active media presence. Street Child’s Global MMC team is fully integrated into the whole organisation and our primary aim is to raise awareness of Street Child and act as a force-multiplier for fundraising efforts.
The role will explore new media relationships and re-ignite existing contacts, turbo-charging the value press and media generates for Street Child.
This is a role for a high-class media professional with a passion for our mission, great energy, imaginations and fantastic relationship building skills. This role requires an individual who will be based in our London office for a minimum of three days a week.
Tasks include delivering media coverage across global outlets, supporting the delivery of media training and briefings and the management/development of Street Child’s podcast.
Part 2: Key Responsibilities:
Delivering global media coverage (80%):
- Develop and maintain close working relationships with journalists across a range of broadcast, print and digital media outlets, looking beyond mainstream media to deliver global reach.
- Writing and publishing compelling, engaging press releases
- Manage and deliver media coverage on key campaigns and initiatives
- Support on the delivery of media briefings, including for the CEO, where required
- Lead and deliver PR campaigns, including influencer activations and activity
- Support the planning and management of overseas and UK trips for the purpose of generating coverage and content, often with journalists or high-profile supporters
- Be available for out of hours media, this will see you handling media enquiries and proactively pushing out stories at the weekend and out of hours during the week- this is crucial to communicating our rapid responses in a timely manner.
- Podcast management and development (10%)
- Develop and implement Street Child’s podcast strategy, aligning it with the broader communications and fundraising goals.
- Plan, research, and produce engaging podcast episodes, ensuring high-quality content that highlights Street Child’s programmes, impact stories, and key messages. This includes scripting, interviewing, editing, and post-production.
- Identify, reach out to, and coordinate with potential guests, including Street Child staff, beneficiaries, industry experts, and celebrity supporters. Manage these relationships to ensure a diverse and compelling line-up of interviewees.
- Monitor and analyse podcast performance metrics, listener feedback, and industry trends. Use insights to continuously improve content quality, format, and reach, ensuring the podcast remains relevant and impactful.
- Work with the wider team to develop and execute marketing and promotional plans to grow the podcast’s audience.
Strategic support (10%):
- Working closely with key stakeholders from other departments within Street Child to provide PR support, as well as developing and executing creative ways to deliver Street Child’s objectives.
- Building high profile, positive awareness of Street Child and our mission across PR; this must help to educate the public and demonstrate the scale of our impact with key external stakeholders.
- Providing PR support to key moments throughout the year, such as our “Back to School” campaign in order to achieve mass audience engagement
- Support the Director of Marketing and Comms to protect Street Child’s reputation
- Working with our programme teams to deliver stories which communicate our impact and highlight our emergency work
Part 3: Person Specification
Attributes /Essential / Desirable
Experience and Knowledge:
- Experience working in a busy, high pressure Press Office, in-house or a Marketing/Press Relations agency.
- Experience in developing and executing PR strategies, across multiple media platforms and with a range of internal/external stakeholders
- Excellent personal contacts with journalists from a range of global publications and PR/Marketing professionals
- A strong portfolio of media coverage in a variety of outlets for a wide range of PR initiatives
- Ability to identify the media hook and shape the key media lines
- Strong and proven ability to successfully pitch stories to key external contacts and high-profile media professionals Understanding of, and interest in, the international development sector
- Interest in child education and/or international development
- Experience in developing podcasts, including editing
Skills and Abilities:
- Excellent spoken and written English skills
- Excellent interpersonal and communication skills
- Flexible attitude
- Exceptional organisation skills with an ability to juggle short-term, tight deadlines with longer term projects
- Excellent writing skills, including writing engaging press releases, features and comment pieces
- Commitment to international development and Street Child’s mission
- An energetic team player who can effectively collaborate with a can-do approach
- Ability to be flexible and adaptable across the wider fundraising team
- Excellent relationship building and influencing skills with a range of internal and external stakeholders
- Ability to interview
Other:
- Willing to travel within the UK and overseas to programme locations
- A commitment and alignment to the values and objectives that Street Child holds
About Street Child:
Street Child began working in Sierra Leone in 2008 with one project for 100 children. In just 15 years we have reached over 1,000,000 children across more than 20 countries. Powerful, imaginative, professional, and at times brave, communications and story-telling have been a key driver in our early development - and will be equally critical if we are to continue to grow our impact for children living in the world's toughest contexts.
Street Child’s commitment to Safeguarding:
Street Child is committed to the safeguarding and protection of the communities we serve, our partners, our volunteers, and our staff.
As part of this commitment to safeguarding, all offers of employment will be subject to satisfactory references and appropriate background checks. Street Child also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
The client requests no contact from agencies or media sales.
Salary: circa £50,000k pa plus benefits
Hours: 37.5
An exciting opportunity for a skilled and experienced HR professional to join our dynamic, growing mental health charity as Head of People and Culture.
Think Ahead supports people living with mental health problems by supporting a strong and thriving mental health workforce. We are experts in recruitment, professional training and leadership development for mental health practitioners in the NHS and local communities, ensuring the right people can deliver the right support at the right time.
Our flagship programme has recruited and trained 1000 mental health social workers, and we are extending our reach to ensure that we can support NHS and other employers to recruit and retain key people right across the mental health workforce.
We are now looking for a motivated, ambitious leader to support our dedicated Senior Leadership Team at an important time in our organisational development. You will already have experience in HR management roles, and you are likely to be qualified to CIPD Level 7 or to be working towards it.
You will contribute to the development and implementation of strategic HR initiatives that support Think Ahead’s business objectives and growth plans whilst creating positive sustainable change; and you will have day to day responsibility for the full range of HR functions across our dispersed in-house staff team.
Our vision and inclusive values are at the heart of everything that we do. You will play a key part in promoting Think Ahead’s values, ensuring employees have the means to contribute and that their voices are heard.
You will lead and champion diversity, inclusion, equality and wellbeing throughout the organisation to encourage employee engagement and maximise the positive impact of an anti-discriminatory culture.
And you will create and embed a culture of continuous learning that is committed to supporting employees to achieve high quality performance.
We work flexibly from high quality offices in Central London (Chancery Lane/Farringdon area) and expect people to come into the office at least one or two days per week.
We are open to conversation about flexible working options, including part-time hours.
We have excellent employee benefits, including 28 days annual leave (plus bank holidays), office closure over Christmas, flexible working around our core hours of 10am to 4pm, a matched pension scheme with up 7% employer contributions, an employee assistance programme, a cycle to work scheme, a secure cycle store in the building, a volunteer support scheme, and training and personal development opportunities for all our staff.
If this sounds like the just the opportunity and challenge you’ve been looking for to complement your skills and experience, we will look forward to hearing from you.
REF-215 156
ISEAL is offering a position for an aspiring sustainability professional who is excited by working to support data-driven innovation. The role will be part of a small team that works to support ISEAL Community Members to improve their management and use of data and technology. If you are looking to apply your existing project support skills and knowledge of data- and technology-focused activities, we can provide you with excellent insights and networks that will benefit your progress.
ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. For more information go to iseal(.)org. The team this role is part of facilitates peer-to-peer learning and involves ISEAL Community Members in digital innovation projects that strengthen a range of processes and unlock new value in sustainability systems.
The coordinator will be part of this journey of peer-to-peer learning, pilot testing, and discovery. The role will collaborate with different ISEAL teams and be in contact with ISEAL Community Members and their partners, making this an excellent opportunity to learn about a wide range of initiatives.
To be considered, you will enjoy working on a varied and changing set of coordination tasks working with data practitioners, and will thrive on engaging with complex systems and learning more about topics related to sustainability standards. Some of the knowledge areas you may have come across could include: data management, data collection, geographic information systems (GIS), assurance & auditing, supply chain traceability or environmental and social reporting.
The key responsibilities we entrust you with
Member engagement and Community of Practice
- The Community of Practice is a group of data practitioners from ISEAL community member organisations, who come together to share learning, discuss issues and trends and look at potential innovation based on data and technology.
- Act as the main point of contact for the Data Community of Practice (CoP), scheduling meetings and managing communications on the ISEAL online platform
- Establish and build relationships with Community Members’ data practitioners to understand their current capacities and identify priority topics for cross-learning related to data
- Support in planning outreach to Community Members, using tools such as Salesforce to track participation and identify opportunities to increase engagement in the Data CoP
- Facilitate Community Members’ understanding and self-assessment of relevant data maturity themes and topics
- Support in the design, content development and facilitation of engagement opportunities that feature Member exchange and learning about data
- Support the planning, delivery, and follow-up of Data CoP events
Project support
- Coordinate project processes, including implementing procurement procedures, drafting contracts with consultants (based on ISEAL templates) and maintaining project-related systems
- Support drafting and production of relevant newsletters, website articles, and report sections
- Proof-read, edit, design, and format documents in Word and Powerpoint, using ISEAL templates
- Contribute to outreach to project stakeholders, Community Members, partners & event attendees, answering and directing queries and scheduling appointments and virtual/ in-person meetings
- Organise meeting logistics and delivery of virtual, hybrid, and in person meetings, agenda preparation, notetaking, audio recording and tracking / implementation of follow up actions
- Provide technical support during Zoom and Microsoft Teams meetings, operate other engagement tools (e.g. EasyRetro, Miro, Jamboard, etc), and facilitate break-out rooms
- Carry out background research, review documents, and gather and analyse information on digital innovations, using templates and tools such as Excel
- Attend conferences and learning events and share relevant learnings internally
- Build understanding of Community Members' and external stakeholders’ data needs and capabilities.
Information management
- Maintain resources and web pages related to data governance and information management on the ISEAL online platform
- Facilitate peer exchange and knowledge sharing on priority topics through online platform
- Manage a GitHub repository
General
- Assist and participate in discussions related to the data and information management programme
- Assist in promoting best practice in use of IT, communications and knowledge management systems
- Additional responsibilities as assigned by supervisor
Essential attributes, skills & knowledge
- Experience working in a project support role or data-related role focused on project administration, data and information management, data analysis, and/or stakeholder engagement
- Experience and comfort working with data and digital related subject matter, possibly gained through research, project communications and/or analysis and review of data sets
- Strong organisational skills, and experience with administration, meeting coordination, logistics contracts, budget tracking, etc.
- Good communication skills for partner and external communication and comfortable providing facilitation support (e.g. webinars, workshops etc)
- Good time management and ability to organise multiple simultaneous tasks efficiently with precision and strong attention to detail
- Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including regular international time-zone calls
- Ability to thrive in a dynamic work environment with changing projects and working with multiple project leads
- Excellent written and spoken English
- Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
- Interest in sustainability issues
Additionally desirable
- Experience in data collection, research, monitoring and evaluation.
- Familiarity with auditing, quality assurance, and/or traceability systems
- Familiarity with any of the following: GitHub (or similar digital environments); computer languages like SQL, Python or R; business intelligence tools like Tableau or Power BI; Geographic Information Systems (GIS)
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website www.iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is a permanent contract
Working hours: Full time, 37.5 hours per week
Salary: £30,000 – 34,500 per annum, depending on experience
Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder may be required to undertake occasional international travel
Ideal start date: August 2024
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 3-5 July
Pre-interview timed exercises (between 60 – 90 minutes from home): 5-10 July
Panel interviews (Teams): w/c 15 July
Decision: by 22 July
Accessibility
If candidates required additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises.
The client requests no contact from agencies or media sales.
Our mission is clear: we are working to create a just, humane and effective prison system by influencing decision makers, opinion formers and the public to 1) reduce the use of prison; 2) improve treatment and conditions for prisoners; and 3) promote equality and human rights in the justice system.
The role:
This is an exciting new role within Prison Reform Trust (PRT) for an experienced senior manager to support the CEO and the Deputy Director in delivering our ambitious new five-year strategic plan (2024-2029).
As Operations Manager you will have strategic oversight of PRT’s core operations, including Finance, HR, IT and Office Management.
About you:
You will be an experienced manager from within the voluntary sector in a finance, operations or development role. You will bring financial management skills and a working knowledge of HR.
With excellent communication and interpersonal skills you will demonstrate the ability to build and maintain relationships with a range of internal and external stakeholders
What we offer:
This is a full-time, permanent position. Hybrid working is currently in place which means typically 2 days a week is in the office with the rest working remotely from home.
You will receive a salary of £55,000 (including London Weighting) and benefits include Generous holidays of 25 days (rising to 30 after 5 years) + 2 additional days + office closure between Christmas and New Year, in addition to public bank holidays.
We offer an Enhanced Pension Scheme with 7% employers’ contribution along with a cycle to work scheme and an employee wellbeing assistance programme.
How to apply:
Please refer to the job pack for more information about the role, how to apply, and for our closing and interview dates.
Application is by CV and covering letter (2 sides maximum) addressing how you meet the job requirements.
PRTis an equal opportunities employer. We also have a fair and inclusive culture and seek to reflect the diversity in prisons and the people we represent. If you meet the person specification, we encourage you to apply, and particularly welcome applications from those with Black, Asian, and Ethnic Minority backgrounds, (BAME) as we believe these groups may be underrepresented in prison reform work. We welcome applications from anyone who may have direct experience of prison.
By applying for this role, you are stating that you are eligible to work in the UK. Prison Reform Trust is unable to apply for a Certificate of Sponsorship for this role.
The Prison Reform Trust (PRT) is an independent UK charity working to create a just, humane and effective penal system.
PRT was founded in 1981 to inform and influence public debate on prison conditions and the treatment of prisoners, amidst concerns about a projected prison population of 48,000 by 1984. With the prison population in England and Wales now exceeding 87,000 and projected to rise to over 100,000 by 2026, the charity remains as important to civic society today as it was then.
Our mission is clear: we are working to create a just, humane and effective prison system by influencing decision makers, opinion formers and the public to 1) reduce the use of prison; 2) improve treatment and conditions for prisoners; and 3) promote equality and human rights in the justice system.
Location: London, EC1V 0JR
Contract: Permanent, Full time
Salary: £55,000 (inc. London Weighting)
Benefits: Generous holidays of 25 days (rising to 30 after 5 years) + 2 additional days + office closure between Christmas and New Year, in addition to public bank holidays -Enhanced Pension Scheme with 7% employers’ contribution -Cycle to work scheme -Employee wellbeing assistance programme.
Closing date 21-07-2024
REF-215 157
The Role
FARA is looking to launch the charity's new fundraising activities programme and is looking for an experienced fundraising and individual giving manager to lead the creation and launch of this.
It is an exciting time for the charity, which helps disadvantaged children, young people, adults and their families in Romania. Building on the initial income opportunities and strategy development work done by fundraising consultants, you will be joining a marketing function with ambitious plans to transform our communications. You will work alongside colleagues across the whole organisation to deliver this work.
The Fundraising and Individual Giving Manager will be responsible for:
- Creating systems, structures, activities and messages designed to launch and grow income streams, predominantly from individual givers and community partners taking the charity’s fundraising income to six figures over three years.
- Using data to inform Individual Giving campaigns, creating powerful messaging to acquire, retain and upgrade donors through digital and offline methods.
- Creating and implementing methods of attracting and retaining people and community partners to donate and fundraise, ensuring a steady and growing stream of income.
- Identify and optimise any emerging and new fundraising opportunities to help grow income for the organisation
The Person
Are you entrepreneurial, innovative, personable, and collaborative, with experience developing and delivering fundraising programmes? Are you keen to get your teeth into a new challenge and create something from scratch?
The role requires a candidate with a strong background in building relationships and identifying and developing new fundraising messages, campaigns and activities from scratch. This is not a case of picking up a mature programme and running with it (although the organisation does have a small baseline of donors who have been giving for many years). The opportunity is all about creating, testing and learning – to diversify income sources at FARA, utilising the extensive network of supporters it has gained through its 40 charity shops across London.
You will need to be proficient in digital platforms, with experience in building a digital-focused approach to supporter acquisition and donor development. You will play a crucial role in nurturing relationships with individual supporters to make a difference to the lives of disadvantaged children, young people and adults in Romania.
The post-holder will need experience developing creative giving programmes and be excited by the prospect of pursuing new opportunities for the organisation by engaging with existing supporters—many of whom might only have ‘gifted’ the charity via donations of pre-loved clothes and other items to FARA shops.
Why FARA
FARA funds, develops, and manages social support services across Romania for vulnerable children, children with learning disabilities and complex needs, youth at risk, adults with learning disabilities, and community-based programmes, tackling poverty through education for Romania’s poorest families. FARA, established in 1991 following the fall of communism, has grown to be one of the biggest and most established NGO’s in Romania, working to building a stronger future for Romania.
This is an exciting new role for the organisation and a wonderful opportunity for the right individual to shape an emerging fundraising programme. You will be joining a relatively new marketing team that is working to build and develop this wider function for FARA to support the shops' network and fundraising work. Working with an innovative and creative team, you will be well-supported to test, learn, and apply to achieve success.
The role is permanent and full-time, and offers the opportunity to work flexibly from the offices in Teddington or Angel, and from home.
If you think you could be the right person to fulfil the exciting responsibilities of this role, apply here, or get in contact Charlie or Leanne at Charity Horizons for more information.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Our Board and CEO are looking for an inspiring, solutions-focused, and forward-thinking leader. You will bring strong relevant experience in developing, delivering, and growing an all-age person-centred holistic programme. As an accomplished communicator, you will bring a proven track record in building and maintaining strong working relationships with a diverse range of internal and external stakeholders.
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
Role Purpose: Lead strategic direction and operational management of KLS’ Refugee Family Programme, ensuring alignment with organizational goals, responsive service delivery, and community impact maximization.
Key Responsibilities:
- Provide clear leadership and management for KLS’ Refugee Family Programme, integrating previous projects into a cohesive, holistic approach.
- Manage programme budget and financial development, supporting fundraising efforts for sustainability.
- Lead the strategic planning and expansion of the Refugee Family Programme, enhancing community outreach, advocacy, education, mentoring, and club initiatives.
- Conduct ongoing horizon scanning and environmental analysis to identify growth opportunities and evolving community needs.
- Cultivate and sustain effective networks and partnerships to empower program participants.
- Collaborate with the Chief Operating Officer to implement robust processes and systems for continuous improvement and impactful reporting.
- Serve as a public ambassador for KLS, promoting organizational awareness and mission alignment.
Main Duties and Responsibilities:
- Provide strategic and operational leadership to ensure program excellence and alignment with organizational vision.
- Develop and recommend strategic program concepts and specifications, guiding program development through research, planning, monitoring, and evaluation.
- Ensure financial viability and sustainability of program delivery models, emphasizing quality, effectiveness, and efficiency.
- Oversee resource deployment across program teams, ensuring effective budget management and resource utilization.
- Engage actively with stakeholders to inform and shape person-centered service design.
- Build and maintain strong relationships with program beneficiaries, fostering community engagement and trust.
- Ensure program compliance with legislative requirements, good practice guidelines, and organizational policies.
- Promote a proactive culture of continuous improvement in program procedures, systems, and controls.
- Foster collaboration and partnership opportunities with external organizations to enhance program impact.
- Contribute strategically to organizational capacity building, resilience, and sustainability.
- Generate evidence of program impact, utilizing lived experience examples to support external communications and fundraising efforts.
- Collaborate with fundraising lead to develop compelling cases for support for potential funders.
- Represent the organization at external networks, forums, and events as required.
- Exemplify KLS’ values as a senior leader, promoting a positive, collaborative, and inclusive organizational culture.
Administration:
- Recruit, train, manage, and support program team members, conducting regular supervision sessions, appraisals, and training.
- Implement performance management and quality systems to evaluate program effectiveness and efficiency.
- Ensure adherence to KLS’ safeguarding policies and procedures across the program team, acting as Designated Safeguarding Lead.
- Maintain accurate and up-to-date member and project records using Salesforce.
- Manage program budget in collaboration with Senior Leadership and Finance Director, monitoring income, expenditure, and financial reporting to the Board of Trustees.
- Supervise the use of Salesforce database, ensuring data accuracy, integration with KLS’ systems, and compliance with data protection regulations.
Safeguarding:
- Embed safeguarding best practices across the program team, ensuring appropriate management and recording of safeguarding concerns.
Skills and Experience:
- Extensive leadership experience in strategic development of services for refugee communities, emphasizing education access, justice, and community integration.
- Proven ability in service planning and delivery for vulnerable groups, with a focus on children and young people.
- In-depth knowledge of refugee community issues, education rights, and barriers to access.
- Expertise in safeguarding, health & safety, and advocacy support.
- Track record in strategic resource management and stakeholder relationship building.
- Strong analytical, communication, and influencing skills.
- Financial acumen in program costing and budget management.
- Problem-solving and strategic planning capabilities with a creative approach.
- Commitment to diversity, inclusion, and social justice.
Personal Qualities:
- Self-motivated with effective leadership and a proactive attitude.
- Resilient, adaptable, and results-driven.
- Collaborative with high integrity and attention to detail.
- Passionate about social justice and education advocacy.
- Outstanding interpersonal and communication skills.
- Committed to KLS’ values and mission.
We are looking for a visionary, solutions-oriented leader with a knack for creating comprehensive, client-centric programs. If you excel in communication, stakeholder engagement, and driving growth, this role is perfect for you.
Dates
Closing Date for Applications: 21st July 2024
Interview Date: TBC End of July
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Events and Fundraising Executive will play a crucial role in the design and delivery of the Lady Garden Foundation’s varied annual calendar of fundraising events which include charity lunches, brand collaborations and our bi-annual Gala Evening, This role is unique, from the breadth of responsibilities, to the ownership it allows for an individual to flourish and grow in their role.
We are looking for a confident, outgoing individual, comfortable in managing competing priorities and who is able to work collaboratively with a wide range of stakeholders. The successful candidate will be energetic, flexible and reliable in their day to day activities, have a keen eye for detail and excellent writing and organisational skills. In return we offer a role in a growing, enthusiastic, fast moving team and the opportunity to make a real difference.
Responsibilities and Duties
-
Support the management and delivery of fundraising events including multiple major donor events, challenge events, brand collaborations and others as required.
-
Stakeholder management (charity co-founders, trustees, guests, donors and sponsors) relating to the fundraising events
-
Liaise with external events and related suppliers to ensure LGF team and co-founder needs are aligned
-
Responsible for managing communications to guests, participants, attendees, manage enquiries and volunteers
-
Data management of donors across all events in CRM (Donorfy)
-
Undertake admin and clerical tasks - e.g. mailings, send outs, phone/email enquiries etc…
-
Alongside the Communications and Awareness officer provide copy and update for the events section of the website
-
Manage event equipment and stock
-
Attend events when required, including occasional weekends and evenings and provide support to the wider team when required.
-
Support with marketing activities of events including social media and email campaigns
-
Support with capturing content for the Lady Garden Foundation’s social media sites - Instagram, Facebook and Tiktok (possibly Twitter) as well as website, including support with writing blogs, posts and multimedia content
-
Awareness and research of key health issues and updates in the gynae arena (general)
-
Awareness and research of activity from other charities within the sector (general)
-
To undertake other duties across the Lady Garden Foundation that may be required.
Qualifications and Skills:
-
Excellent organisational skills and attention to detail
-
Strong IT skills including Microsoft Office
-
A good understanding of the charity landscape including Fundraising Regulations
-
Effective diary management including your own
-
Ability to manage multiple activities at one time including direction from multiple individuals
-
An understanding of women’s health issues and the gynae landscape including the five gynaecological cancers.
-
Excellent communication and presentation skills
Person Specification:
This is a front-facing role and the post holder will need to identify and exhibit behaviours which promote our values and purpose. The right candidate will demonstrate a flexible approach, and an affinity and empathy with our charity:
-
Animated and enthusiastic
-
High energy and reliable
-
The ability to work independently and as part of a larger team
-
Ability to use initiative and work positively and independently
-
Strong attention to detail and accuracy in all areas of work
-
Demonstrable time management skills
-
Passion for our cause
Desirable Skills:
-
Some event industry and charity experience
-
Experience of using the Microsoft Office suite software
-
Confident using MS Teams, Zoom and similar platforms (preferred)
-
Experience of using CRM software
-
Confident in sharing ideas and knowledge
Equality, Diversity and Inclusion:
The Lady Garden Foundation recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage applications from people of all backgrounds and lived experiences.
Dear Candidate,
Thank you for your interest in the solicitor role at the Black Equity Organisation.
The role will be a stimulating and inspiring opportunity for an experienced equality and discrimination lawyer to work pro actively and strategically to use the law as a tool for change.
BEO is a civil rights charity that was set up to challenge and dismantle systemic racism. We work with Black communities by using campaigning, policy and research in conjunction with the law to effect meaningful change.
Legal services are central to BEO. We are therefore looking for someone of 4yrs PQE who has experience in social welfare, human rights, public and administration law and who seeks an opportunity to use those skills specifically in the area of challenging systemic racism.
In the last year we have been developing our relationships with partner organisations, ranging from community groups, our stakeholder law firms, NGOs and law firms experienced in equality and discrimination law, to deliver legal services. The role holder will be required to build on and expand these relationships so that BEO can offer quality legal advice to Back communities in the nations and regions across the United Kingdom.
We are building our internal legal team so that we can provide targeted legal support to Black communities. We are looking for someone to work with the Director of Legal Services and Policy to ensure that high quality legal advice, support and representation are the hallmark of BEO.
Apart from delivering targeted legal advice and representation and identifying and running strategic litigation cases, the role holder will be required to think creatively to assist in fundraising and campaigning to develop a sustainable legal service. BEO does not have a Legal Aid Agency contract so self funds all legal work. BEO is a small team, so the role holder must have the skills and confidence to work on their own initiative as well as with members of other teams in BEO.
About You-
We are looking for someone who is excited about being part of a team that will build a legal service and who can work with Black communities and be guided by them.
You will also be able to demonstrate that you are aware that Black communities are not homogeneous and you will bring this understanding to the way that you approach your work and interact with clients, our partners and community organisations.
Your qualities will include an understanding that intersectionality is relevant in all that we do at BEO and that your assessment of how we use the law will be seen through that lens.
You will be someone who has lived experience of or insight and comprehension of the impact of racism on all aspects of the lives of members of Black communities.
In return we offer flexible, hybrid working from day one, a 5% employer pension contribution, a generous leave, maternity and parental leave package together with a strong focus on wellbeing and the chance to be part of the task of dismantling structural racism
If this sounds like you, please do click apply!.
The client requests no contact from agencies or media sales.
About Reprieve
Reprieve is a human rights NGO founded in 1999 which uses strategic interventions (using the law, policy work and public advocacy) to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.
Reprieve works with the most disenfranchised people in society, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. We seek to promote and protect the rights of those facing the death penalty around the world, and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.
The Interim Deputy Executive Director will join the brilliant senior leadership team at Reprieve to help build and lead the work of the organization.
About this role
The Interim Deputy Executive Director will join the brilliant senior leadership team at Reprieve to help build and lead the work of the organization, in particular working closely with one of our Joint Executive Directors while the other is on parental leave.
Reprieve is a human rights NGO founded in 1999 which uses strategic interventions (using the law, policy work and public advocacy) to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.
The Interim Deputy Executive Director’s responsibilities will include managing senior staff at Reprieve, including the Directors of Casework, Advocacy and Policy, and working with the Joint Executive Director to oversee Reprieve’s Fundraising and Finances, its Governance and Board relationships, and its HR and Operations functions.
The ideal candidate will ideally have experience of leadership of a small to medium size human rights or similar charity, preferably with some international operations. They will have exceptionally strong management and people management skills, excellent judgment, proven ability to lead teams to achieve impact in their work, and an understanding of charity governance and finance issues.
Contract, location and salary
This is an interim, 12-month contract with the possibility of extension. This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 2 days per week from the London office and the rest of the week from home.
The salary is £80,000 per annum plus up to 5% employee matched pension contribution.
Full details and how to apply
Please see the JD and person specification for full details. Candidates should submit the application attached and on our website as a word document by 23:59 BST on 04 August, 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Executive Assistant to CEO
Salary Banding: £32,000 - £35,000 per annum FTE
Contract: Permanent
Hours: Full Time, 37 Hours Per Week OR Part Time 30 hours over 4 days
Location: Hybrid (up to 2 days WFH) / Hatfield
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are a big-hearted, open and expert team that seeks to break the cycle of youth homelessness through education, advice and support.
What can we offer you?
- A supportive, passionate and inclusive environment.
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays) (increases with LOS)
- Holiday Purchase Scheme
- People's Pension Plan contribution
- Group Life Insurance plan 4 x salary
- Opportunities for personal and career development
- Hybrid working - option to work from home up to 2 days per week
- An additional annual leave day on your Birthday
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme.
Job Purpose
This is a critical role, sitting at the heart of hyh, the purpose of which is to provide high quality administrative support to the CEO, coordinate and administer the leadership and governance of the organisation and oversee the smooth running of the office.
Administration and Support for the CEO
- Be a step ahead at all times in providing executive support to the CEO including: diary organisation, making appointments, responding to invitations, dealing with correspondence, and liaising with external partners and arranging travel.
- Conduct research, prepare papers and briefings, produce PowerPoint presentations.
- Project support for organisation wide projects.
Leadership and governance support
- Plan and coordinate the efficient running of leadership and governance meeting cycles, including scheduling meetings, booking venues, circulating documents, collating reports, minute taking, maintaining action logs, arranging refreshments etc. This includes the Board of Trustees and two sub-committees (Governance and Finance), Senior Leadership Team (SLT) and Leadership Team (LT).
- Provide high level admin support to other members of the SLT as required (Head of Services, Head of Fundraising & Communications, Finance Manager).
- Coordination and administration of internal staff meetings and communications, including monthly Team Briefings and bi-annual Organisation Days.
- Provide on-going support to Trustees, including responsibility for their induction and on-going training
- Maintain and update trustee records and registers, including Charity Commission and Companies House registrations.
- Manage our policies and procedures and oversee the annual cycle of policy reviews.
Office management
- Oversee the smooth and efficient running of the office, ensuring that it is a great working environment for staff where supplies never run out, the office is clean and tidy, and all staff have the furniture and equipment they need.
- Coordinate a small team of office/admin volunteers to provide excellent support to the wider hyh team.
- Build and maintain service and supplier contracts and relationships, including our landlord, telephones, broadband, lone working devices, phones, printers and cleaning.
- Be the main contact for our IT managed services provider and act as the internal contact point for any IT queries.
Organisational support
- Support the SLT with our day to day health and safety compliance including administering Health and Safety Committee meetings, carrying out workstation assessments and conducting regular H&S checks and annual PAT testing.
- Support the SLT with our data protection including administering GDPR Committee meetings, managing the relationship with our external Data Protection consultant and acting as the internal point of contact.
- Provide staff induction and on-boarding in relation to the office, IT and equipment.
Skills and experience:
- Significant experience as a senior Executive Assistant at CEO level.
- Significant levels of office management experience.
- Strong administrative background, ideally with experience working in the non-profit sector but not essential
- Experience managing and overseeing contracts, ensuring the service providers are excellent value for money.
- Experience acting as secretariat to boards of trustees or similar governance bodies.
- Experience managing people in paid or voluntary roles.
- Excellent communicator in formal and informal communications, both verbally and in writing, to all stakeholders
- Excellent interpersonal skills with the ability to build rapport and communicate sensitively
- Target-focused and results-driven with highly effective time management and exemplary prioritisation and planning skills.
- Accuracy and meticulous attention to detail
- Ability to think creatively and solve problems smartly.
- Positive with a “can do”, solution focused attitude.
- Self-motivated and ability to work on own initiative, independently, without direct supervision.
- A strong completer-finisher.
Full Job Description available attached to Job Advert.
If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!
Please apply via the link on the vacancy found on our website submitting a cover letter telling us about how your skills align with the role and attach your CV .
If you require any reasonable adjustments to support your application and/or the interview stage please let us know and we will be happy to help and support where practical.
Recruitment Process will consist of a face to face interview and if successful we will conduct a personal interview as second stage. The details of this will be explained should application be progressed to next stage.
Closing Date: 10.00 am 8th July 2024
Interviews are expected to be arranged for week commencing 15th July 2024
Equality, Diversity & Inclusion
We treat everyone with equal dignity and respect, and promote equality, diversity and inclusion for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and encourages and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.
About the Role
An exciting opportunity has arisen for an enthusiastic, proactive and well organised administrator to develop their skills as part of the Quality and Standards team delivering administrational and engagement support for the teams’ key objectives in the raising of standards with quality assurance process to ensure projects, activities, products, platforms and services are organised and executed to a high standard. The successful applicant will have excellent administrative skills with a high level of emotional intelligence alongside relevant experience in a fast-paced environment, underpinned by a ‘can do’ work ethic and high level of probity. The successful applicant will also have a passion for supporting programmes for young people to accelerate their personal and professional development.
Role Purpose
To provide highly efficient administrative support and be proactive within the Standards Department with exceptional organisational skills, attention to detail and a strong teamwork ethic.
The purpose of this role is to provide high-level general administration for the Quality and Standards team who is responsible for raising standards through the learning lab educator platform, using benchmarking resource products, to empower young people and champion future skills.
Key tasks and responsibilities
1. Administrative support to raise standards - Learning Lab:
• Support the engagement plan activities for educators to use the online learning platform and to access educational benchmarked resources.
• To aid the Digital Skills Development Manager to support the creation of editorial and marketing scripts.
2. Administrative support to empower young people - Benchmarking Resources and National Standards:
• To assist the Quality and Standards Manager to develop teaching tools for educators in colleges and training providers.
• Effectively support the co-ordination of resources (including agencies, suppliers, volunteers, and partners) so that all project elements are delivered to acceptable standards and meet the required outcomes.
3. Support to champion future skills – Competition portfolio reviews and audit:
• Producing and distributing accurate records of meetings. Acting as secretariat for meetings that are either in person or virtual that will include setting up meetings using Zoom or Teams, minute taking, and recording actions.
4. Operational Impact:
• Administration and co-ordination of activities in line with the project operational plan
• Develop, co-ordinate and maintain appropriate systems and processes, tracking and reporting on activity.
5. To work with internal or external stakeholders at all:
• Liaising with educator partners to ensure key quality assurance documentation is submitted to deadlines and collated on the appropriate systems.
• Monitoring the enquiries, allocating queries to team members and responding to requests for information.
• Providing support to the team in answering queries from staff, external stakeholders and suppliers.
• Assisting the team with arrangements for meetings and events including booking travel, venues, catering and accommodation.
• Supporting the budget management processes; raising purchase orders, processing invoices and monitoring expenditure.
• Maintaining all administrative systems, processes and databases.
• Supporting the monitoring of key performance indicators for learner and educator engagement and prepare data for inclusion in reports.
6. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• Experience operating as a high-level administrator or coordinator. [E]
• Maths GSCE grade A-C or equivalent [E].
• Experience of working in a team, including dealing with the public [E].
• Experience of using Microsoft Office suite, including Outlook, Excel, Word, PowerPoint [E].
• Experience developing and/or managing digital learning platforms and systems like Moodle. [D]
Knowledge and skills:
• Strong planning and organisational skills and ability to manage time effectively. [E]
• Excellent communications skills and ability to create high quality and engaging written content. [E]
• Highly IT literate, knowledge of LMS platforms (Moodle) or any CMS would be useful. [E]
• Able to interact with others in a sensitive and diplomatic manner, able to build rapport and establish effective relationships [E].
• Able to organise time effectively, create work schedules, prioritise workload and meet deadlines [E].
• Able to follow directions from supervisors and respect policies and procedures. Demonstrates commitment to the organisation and task completion [E].
• A level of numeracy sufficient to be able to check and reconcile statistics and financial information [E].
• Capacity to learn new systems and software packages. [D]
Personal qualities and attributes:
• Excellent team player and collaborative approach to work. [E]
• A passion to deliver the highest standards of work with attention to detail. [E]
• Very reliable and with a high level of probity. [E]
• Able to work to own initiative with broad direction. [E]
• Able to think creatively and solve problems. [E]
• Flexible in working methods and ideas. [E]
Special circumstances:
• Prepared occasionally to work outside normal hours [D].
• Prepared to travel within the United Kingdom [D].
• Able to spend time away from home [D].
How to apply: Please view the attached supporting document for full details on how to submit an application.
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
The client requests no contact from agencies or media sales.