Employer Relationship Manager Jobs in Charing Cross, Greater London

Business Administrator

Salary: £27,527 - £30,831 per annum + 6% pension

Employment type: Permanent contract

Hours: 36 Hours per week

Location: Haringey, North London including some hybrid working

Closing date: 15 July 2022, 12noon

Interviews: 26 July 2024

Do you thrive in a busy and dynamic environment? Are you passionate about supporting a cause that makes a difference?

The Bridge Renewal Trust is a forward-thinking charity dedicated to reducing heath inequalities and creating healthier, safer and stronger Haringey communities. Established in 2009, we have grown from a team of 3 to over 55 staff members, supporting over 20,000 people annually with a turnover of approximately £3m.

We are seeking an experienced Business Administrator to oversee our day-to-day administrative functions, including human resources and office management. You will provide administrative and operational support to Chief Executive and the senior management team with the goal of streamlining administrative processes, improving consistency across the organisation, and enhancing organisational efficiency and effectiveness. This role is pivotal in improving the quality of services provided to the diverse communities in Haringey, at a time when our support is needed more than ever.

First and foremost, we are looking for an ambitious and competent professional with a strong track record of executive administrative experience; excellent organisational and time management skills with the ability to prioritise workload and meet deadlines; and strong communication and interpersonal skills, with the ability to build rapport with staff and volunteers at all levels.

We operate flexible working practices, and depending on work commitments, the post holder may utilise some hybrid working arrangements as appropriate including working from our offices or at home.

Are you ready to join our growing team and be part of positive change? This is your exceptional opportunity to join a progressive organisation where we value and reward the performance of our staff.

To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.

For a full job description, please visit the Bridge Renewal Trust website.

The Bridge Renewal Trust is an equal opportunities employer and positively welcomes applications from all sections of the community.

Company registration No:  06949568, Registered Charity No:  1131941

Senior Quality Assurance Officer

Location: Remote (UK based) with travel required

Salary: £34,200 (Grade 4) per year (plus Inner London Weighting of £3,483.94, if eligible)

Length of contract:  Fixed Term Contract 12 months

Hours per week: 37 hours per week – some flexibility required around the standard working pattern due to site visits etc.

Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.  

Who are Women’s Aid?

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.

Purpose of the Senior Quality Assurance Officer role: 

As Senior Quality Assurance Officer, the successful candidate will play a pivotal role in conducting and innovating Women’s Aid’s National Quality Standards (NQS) offer for member services. Sitting within Women’s Aid’s busy Membership Team, the postholder will successfully lead in supporting member services to continually improve and evidence good quality specialist responses to survivors’ needs in local service provision and will support the internal team alongside external consultant assessors to deliver a strong quality framework that reflects the diversity, and complex work of our members.  A key time for Women’s Aid to connect our policy work, our membership and our strategic campaigning work around the standards that fully represents the unique value of the membership body. 

Key duties and responsibilities of the Senior Quality Assurance Officer:

• To be responsible for the coordination of delivery of Women’s Aid National Quality Standards assessments including ensuring assessment processes are completed in a timely manner. 
• Scheduling Quality Assessment Panels including recruitment of panelists. This will include responsibility for ensuring terms of reference are fulfilled and ensuring potential conflicts of interest are identified and addressed. 
• Presenting assessments to the Quality Assessment Panel in the unavoidable absence of the assessor and notetaking including recording outcomes, actions and decisions where required.
• To support the Chair of the Quality Assessment Panel in conducting panel meetings and highlight areas of risk or conflict to the Chair in advance of meetings.
• Be first point of contact for dealing with appeals and complaints, managing low to middle-risk complaints and escalating to the Membership Resolution Manager as required for high risk complaints. 
• Responsibility for allocation of assessments to internal and consultant assessors ensuring target dates are met and operational considerations, such as location and conflict of interests, are considered. 
•  To conduct quality standards assessments of domestic abuse services, including reviewing evidence, making site visits, writing assessment reports and presenting cases to the Quality Assessment Panel.
• Review of assessment reports for quality, adherence to standards and consistency prior to presentation at Quality Assessment Panel, including giving feedback to the assessor and ensuring this is actioned.
• Develop a clear strategy and delivery plans to support the sustainability and growth of the Women’s Aid National Quality standards including supporting increase of income-generation activities.
• Line management of Quality Assurance Officer including day-to-day support, supervision and appraisal activities.
• To work across WAFE to promote the Women’s Aid National Quality Standards to commissioners and government as the ‘gold standard’ quality framework for services working with women and child survivors of domestic violence.  

What we are looking for in our Senior Quality Assurance Officer:

• Knowledge of quality frameworks appropriate to domestic violence services.  
• Knowledge and proven experience of the principles of quality assurance and good practice in delivering accreditation processes.   
• A very good understanding of the experiences and needs of women and children affected by domestic and sexual violence and violence against women and girls and the intersectionality that impacts this
• Thorough understanding of the role of specialist services supporting women and children at risk of violence against women and girls   
• Experience of writing and producing briefings and reports   
• Experience of planning, delivering and managing projects within a set timeframe and with clear outputs.  
• Experience of providing and/or managing direct services to survivors of violence against women and girls.   
• Excellent verbal, written and computer literacy skills.   
• Ability to analyse complex information and identify the implications for women and children affected by domestic violence and the services supporting them.  

Benefits of joining us as our Senior Quality Assurance Officer include:

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
• Valuable Pension Benefits: a generous 7% employer contribution.
• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
• Making a Genuine Difference: in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England

How to apply? 

• Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
• Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).

NB:

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
• All posts, including remote posts, must be based in the UK.
• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
• Please read our Single Sex Statement on our website
• Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.

We are hiring! We have a job vacancy for a Normal Pressure Hydrocephalus (NPH) / Dementia Coordinator.

Shine has a membership of over 13,500 members living with SpinaBifida and/or Hydrocephalus and associated conditions and over 6,000 associated members.

In the last year we have seen a 25% increase in members who are living with NPH across England, Wales and Northern Ireland. There are currently just under 600 members with NPH, plus their carers registered, but we are expecting this to continue to rise as awareness and diagnosis of the condition grows.

We are looking for an experienced, skilled, organised and dedicated new staff member to join Shine’s Services team to develop and lead our new NPH service.

Job title: Normal Pressure Hydrocephalus (NPH)/ Dementia Coordinator

Reports to: Director of Services

Location: Home Based or Hybrid * 

(dependent on proximity to our Head Office in Peterborough, with travel across England, Wales & Northern Ireland as required)                                                               

Hours: 35 hours per week (willingness to work outside of office hours, evenings and weekends when required)

Salary:                £31,672 pa

Closing Date:      21st July 2024 at 11pm

Purpose of Job 

To provide the foundations for improved health, social and emotional outcomes for adults living with NPH and to support their families/carers.

To focus primarily on delivering 3 of Shine’s 7 Strategic Goals all of which drive Shine’s ambitions:

·  Goal 3: Adults of all ages with spina bifida and/or hydrocephalus have the choices and opportunities to live healthy and independent lives

· Goal 4: A connected community

· Goal 7: Transforming attitudes and improving access to health and care services through engagement, partnerships, research and campaigning   

And contributing to delivery of other strategic goals as appropriate.

Staff management:

1. Shine is committed to providing quality advice and support. As service lead you will provide supervision, training, guidance and support in line with Shine’s HR processes and procedures to other members of staff who are involved in the delivery of work for the NPH service.

Project management:

1. Evaluate existing support for members living with NPH and their families/ carers within Shine

2. Develop and grow the service based on the needs and voice of our members

3. Lead the support of members living with NPH and their families/ carers across England, Wales & Northern Ireland

4. Develop annual work plans, which will enable continued development and delivery of the NPH service

5. Create a framework for the service and develop Shine colleagues to support delivery in key areas

6. To provide training to upskill colleagues in dementia

7. Create greater consistency across all Nations by developing strong working relationships with key colleagues in England, Wales and Northern Ireland

8. Drive collaborative working with the National Programmes and Engagement Manager and the National roles – particularly Health and Benefits

9. To manage any specific project budgets, ensuring spend is planned, within budget and allocated to the appropriate cost centre 

10.  Maintain an oversight on data capture and data management for the work on NPH, alongside the Director of Services develop outcome measures to demonstrate impact

11.  Work in line with GDPR, maintaining confidential member records providing clear and accurate record keeping for monitoring and evaluation

12.  Identify new potential sources of funding as the project develops and contribute to funding bids as requested. 

13.  Working with colleagues in Services, Fundraising, Marketing, Trust and Foundations colleagues and Shine’s membership to identify opportunities for long-term sustainability of the work.

Delivery  

To manage all enquiries from our members living with NPH and their carers, providing direct one to one support and advice including-

·  Welfare benefit/ income maximisation advice

·  Condition specific support to enable the person living with NPH to have choice and control over their current and future care needs.

·  Signposting /referring to more specialist information and support, internally or to other local, regional or national organisations 

You will also:

· In collaboration with Shine’s National Programmes & Membership Engagement Manager, Health and Services colleagues and external partners, lead the delivery of the NPH awareness week once a year

· Review existing and develop new resources for members with NPH alongside the Health team

· Develop and deliver an annual programme of events and peer support groups for members with NPH and their families and carers

· Oversee social media, Facebook and WhatsApp support groups

· Organise steering groups, providing opportunities for Shine members to guide the development of the service, and engage in consultations and research

· Develop partnership opportunities and closer working relationships with health professionals, statutory organisations and charities

· Identify key campaigns to improve the rights of members with NPH, improving access to statutory services, access to NHS care, awareness regarding diagnosis and treatment.

Other core requirements of working for Shine:

· To work with Shine’s national and regionally based colleagues to ensure that all work is complementary, coordinated and beneficial to our members

· To maintain the high standards of respect, communication, professionalism, empathy and sensitivity conducive with working for an organisation that represents 13,500+ members living with spina bifida and/or hydrocephalus or associated conditions.

· To ensure that Shine’s safeguarding policies and processes are followed, and are ‘everyone’s responsibility’

· To actively take part in the annual staff residential

To undertake any other duties in line with the job role. 

Person Specification 

Experience – essential 

· A minimum of 3 years' experience of working with older people living with dementia

· Experience of project management and delivery

· At least two years’ experience of delivering support and advice services for older people.

Knowledge, skills and abilities – essential 

· Excellent verbal and written communication skills

· Ability to build strong relationships both with internal and external stakeholders

· Ability to develop and deliver professional presentations and training in a variety of settings 

· IT literate with a good knowledge of Microsoft 365 and confident in the use of CRM Database systems

· A non-judgmental approach to working with people 

· A good knowledge of adult safeguarding policy, procedures and reporting 

Qualification- essential

§  Relevant qualification in health or social care

Experience – desirable 

· Welfare benefits: Experience of supporting older people to maximise their income

· Experience of providing supervision, guidance and support to others as a lead

· Developing and delivering opportunities to enable and empower disabled people

· Organising information sessions and social events 

· Multi-disciplinary working and advocacy

· Evidence of successfully developing a base of local, regional and national contacts/partners who can provide specialised support to our members/ families

· Working in the third sector in a paid or unpaid capacity 

· Working with, and supporting, volunteers 

Qualifications - desirable 

Relevant qualification in:

§  Information, Advice & Guidance

§  Management

§  Project management 

In return, Shine will offer you:

· A competitive salary

· 35 hour working week

· 25 days annual leave plus additional discretionary leave between Christmas and New Year

· Support to learn and develop

· Opportunity to purchase additional annual leave

· Additional annual leave due to length of service

· Defined contribution pension

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.

If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to Gill Valentine, our Director of Services.

Interviews will be held on Monday 12th August in our Head Office, Peterborough

Are you looking to kickstart your career in the interesting world of HR? If so, Coin Street Community builders is offering an incredible to opportunity to become an HR Apprentice to gain valuable skills while working towards a recognised Level 3 qualification.

The role will be part of the small and friendly People & Team Building Team and, you will work closely with the HR Advisor and collaboratively with all teams to provide high quality HR service and support across Coin Street. 

As this is an apprentice role you will have a designated 1 day a week to undertake apprenticeship related activity or focused study – this will be agreed with your line manager. 

 
The successful candidate must be able to demonstrate the following: 

• Ability to meet the entry requirements for a Level 3 HR Support Apprentice Programme and undertake the studying and course work required to complete the course.  
• Proficient in use of MS office applications, particularly Outlook, Word and Excel. 

 
Creating an inspirational neighbourhood 

We provide the opportunities and spaces for people to lead their own change. 

Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality live, work and play spaces on land which we own. 

We promote enterprise, creativity and lifelong learning whether that’s through providing employment, volunteering opportunities, nurturing enterprise or delivering programmes and activities.  We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy. 

From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community. 

Contract 

1 Year Fixed Term, 35 hours per week 

Salary 

£26,000 per annum 

Extras 

In return, we can offer you: 

• 27 days’ annual leave (excluding bank holidays) pro rata for part time staff 
• 8% contributory pension scheme (5% employer contribution, 3% employee contribution) 
• Health and wellbeing support, including online mental health therapy sessions 
• Free gym membership at Colombo, annual flu jabs 
• Commitment to training and development 

 
To Apply 

Successful candidates will be required to undertake a Basic DBS check.

Click on this link to be redirected to our Recruitment Portal. 

Closing Date 

Please send your application by midnight on 14 July 2024

Our fundraising team is made up of passionate people dedicated to making BCUK’s mission a reality, so we can prevent even more people from getting Breast Cancer. Fundraising income has grown significantly over the last few years thanks to a talented staff team, and we have an ambitious strategy to grow this income even further.  

Working with agencies, including a digital mobilisation agency, The Senior Individual Giving Officer will be responsible for leading growing our individual donor and supporter base and delivering an excellent supporter experience.   

You’ll need to be a digital native with experience in building digital-focused approached to supporter acquisition and development.  

This is an exciting time for a talented and ambitious fundraiser to build on this growth as BCUK invests significantly in fundraising and particularly in individual giving and legacy fundraising.  

We are a national breast cancer charity focussed entirely on breast cancer prevention:

• We fund scientific research into environmental and chemical links to breast cancer 

• We educate and raise awareness about the lifestyle and environmental risk factors of breast cancer, empowering people to reduce their risk of developing the disease

• We campaign for policies that protect people’s health and promote the prevention of breast cancer.

We are scaling up our work and our impact so we are building our team with talented, motivated, and ambitious individuals who want to contribute to helping us become the leading voice in breast cancer prevention.

If your goal is to develop your career in fundraising in a rewarding role with plenty of opportunities to make a difference to the lives of many people, then we want to meet you. 

About you: 

You will be a highly motivated individual with experience of working in a growing charity ideally you’ll bring the following skills -

• Knowledge and experience of leading digital acquisition programs  

• Knowledge and experience of email marketing  

• Experience of working towards funding and donor engagement targets and tracking progress  

• Experience in developing, coordinating and implementing regular giving plans, in-memory giving, and stewardship plans for individual givers and major donors.   

• Experience of monitoring and operating within agreed budgets.   

What we can offer:  

• Fully remote working. 

• 29.5 Days Annual Leave Plus Bank Holidays. 

• Competitive salary £30,560 - £36,608 PA (depending on experience) 

• Option for full time colleagues to compress hours and work a 9 day fortnight. 

• Healthcare cover and employee assistance programme. 

• Enhanced employer pension contribution 4%, after 3 years service 5% and 6% after 5 years service 

• Enhanced Sickness, Maternity and Paternity pay. 

• Great supportive culture with generous professional training and development programmes. 

• To be part of a fantastic supportive team. 

• Work for an organisation that values a positive and inclusive culture. 

• For full details see our benefits guide  (Downloadable from our website)

• All applicants must be based in the UK and have the Right to work in the UK 

About you

The successful candidate will have proven campaigning and influencing success with a track record of delivering change. You will be an experienced people manager and able to lead multiple projects with limited supervision, as well as have an expert understanding of the political environment in Northern Ireland.

The right person will have a strong network across Northern Ireland’s political parties, including elected representatives, and Government departments, as well as good media connections, which they are able to use to support the delivery of the charity’s public affairs strategy.

About the role

This is an exciting opportunity for an experienced public affairs manager looking to progress their career in a high-profile charity. You will manage the Policy and Public Affairs team in Northern Ireland and lead the delivery of evidence-based and carer-led public affairs, campaigning, media and research activity across Northern Ireland.

With your team you will lead on a wide range of activity including Carers NI’s policy, research and campaigning work; as well as being responsible for the delivery of awareness campaigns like Carers Week and Carers Rights Day; fronting media and social media activity and representing the charity at the highest level of decision-making in Northern Ireland.

Carers NI’s Policy and Public Affairs team also leads on the Carer Poverty Commission in NI, as well as the Advocacy and Voice Project for unpaid carers, which you will be responsible for delivering.

Remote and flexible with regular travel throughout Northern Ireland and some travel across the UK will be required

This is a role we are looking to expand and grow in the coming years, so there will be opportunities for the right candidate to progress in their career at Carers NI.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.

The closing date for applications is 5pm on Friday 28 June 2024.

First interviews will be held on the Monday 8 July. This will be a two-stage interview process.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.

Job Summary

The HIP Manager manages the Hackney and Islington Programme (HIP); a catalyst programme that galvanizes growth across the Hackney and Islington boroughs through fostering strategic and sustainable partnerships and church plants, resulting in a mixed ecology of churches that are increasingly young, culturally diverse, impacting low-income communities, and seeing a renewal of catholic mission.

We anticipate that growth will be evident in the planting of over 20 new congregations, a significant number of new Christians coming to faith, an increase in depth of discipleship across the thirteen parishes, and tangible signs of social impact.

Job responsibilities

· Support the Archdeacon of Hackney in delivering HIP and managing priorities.

· Establish and manage programme management systems to track changes.

· Oversee recruitment and management of HIP staff, leaders, and volunteers.

· Provide administrative leadership, track delivery, budget, and payments, and organise governance meetings.

· Provide termly progress reports to National Church and Diocesan stakeholders.

· Facilitate collaboration among workstreams (church partnerships, youth ministers, estates work, Catholic renewal) and key stakeholders.

· Develop and maintain strong relationships and effective communication with stakeholders.

· Source and analyse data to assess progress and inform future decisions.

· Identify and submit additional missional funding bids.

· Manage relationships and operational matters for New Worshipping Communities.

Please refer to the attached Job Description for the full details on the main responsibilities.

Person Specification

Essential

· Educated to Degree or equivalent, or higher

· Excellent people skills: evidenced emotional intelligence and ability to lead and develop others

· Team player with experience of working in complex teams

· Proven ability to handle a project work and plan effectively, at scale and with wide breadth

· Experience of supporting the delivery of strategic change

· Able to handle a diverse workload, prioritise and keep to deadlines while maintaining a professional and confident manner.

· Administratively efficient with strong attention to detail.

· Experience of facilitating workshops and leading meetings

· An imagination with a flair for resourceful problem-solving through innovation and creativity

· Cross-culturally literate and interested and supportive of intercultural vision

· Good data handling and data presentation skills

· IT literate (MS Office Suite used): Experienced with excel

· Fluency in spoken and written English

· Dynamic and self-motivated

· Right to work in the UK

· Fully committed to the Diocesan 2030 Vision

· Empathetic to the vision, mission and values of the Church of England

Desirable

· Experience of operational Church life, (ideally with experience of church planting and growth) and an understanding of the particularities of churches of different traditions

· Understanding of Social Media, / the ability to learn

Please refer to the attached Job Description for the full details on Person Specification.

About the London Diocesan Fund

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.

Equality, Diversity, and Inclusion

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.

Benefits of working with us

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:

• Competitive remuneration package
• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
• 15% employer pension contribution and salary sacrifice available
• Death in service benefit x3 of basic gross salary
• Enhanced maternity leave of six months full pay, after 12 months’ of employment
• Season ticket loans of public transport
• Access to Benenden Health Insurance
• EAP counselling through Health Assured
• Up to £100 for eye test and contribution to spectacles
• Two additional paid days for community volunteering

Location: currently Hammersmith, likely move to Farringdon autumn 2024

Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities’ employer, we are committed to equality, inclusion and diversity and the value people from different backgrounds bring to a team. If like us you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all. 

This is a varied and interesting role working with the National Grants Team and colleagues across the Programmes & Partnerships Directorate. We awarded over £2.4m of grants in 2023-24, supporting individuals and families experiencing financial insecurity. This role is about helping the team to operate efficiently, use our resources effectively and facilitating opportunities so we can listen, learn and improve using the insights we gather from our data, partnerships and people with lived experience.

This role requires a proactive, organised, and collaborative person with good attention to detail. We’re looking for someone who is committed to supporting impactful grant-making processes and fostering strong relationships with a wide range of stakeholders. You’ll need to be great at managing a varied and busy workload, capable of working on your own initiative and as part of a team and feel comfortable working flexibly to manage different priorities and timeframes.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us. This can be removed and is always something discussed at a later date.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 08 July 2024

1st Interview date: 18 & 19 July 2024

Grants Manager

Salary: £40,000 - £42,000

Role Type: Permanent

Location: The role-holder will be expected to have a presence in our London office once or twice a week with flexibility on working from home at other times

Right to work: You will already have the right to work in the UK with no restrictions

Role purpose

At Fair4All Finance, we are making direct social investments (£40m+ to date) and grants into community finance providers and social fintechs to support their growth and future sustainability, as a key part of our strategy to scale up the provision of affordable credit.  This includes our new Community Finance Resilience Fund - we expect to have offered 40-50 grants from this Fund by end summer 2024 (at which point we expect the Fund to be fully committed). 

We are now looking for an experienced grants manager to manage this grant portfolio.  This will include deploying remaining grants (once approved by our grants committee), liaising with grantee organisations (primarily credit unions and CDFIs) on finalising grant agreements, supporting regular social impact and financial reporting, and dealing with ad hoc queries. There are good development opportunities as we develop our impact reporting.

You will be joining a collaborative and purpose driven team overseen by a committed board. Our team is drawn from a range of backgrounds spanning leaders and changemakers across financial services and social purpose sectors.  The reach and influence of our team makes this an exciting place to work and enables us to engage important stakeholders at the highest levels.

Some key responsibilities

In this role your focus will likely be split across some key areas of work:

Grant portfolio - management

· Offer grants (once approved by our grant committee), finalise and execute grant agreements in line with our policies and procedures

· Monitor grant spend to ensure in line with grant purpose

· Liaise with our Finance team to draw down grant funds

Grant portfolio - financial and social impact reporting

· Responsible for the regular monitoring of financial and social impact performance

· Working closely with an external evaluator and other members of the investment team to agree the monitoring framework and support impact analysis of the Community Finance Resilience Fund

Other

· Support due diligence on ad hoc grants to community finance providers

· Support regular reporting to our external funders in line with their requirements

To be successful, your experience and skills will include:

· Good experience of grant-making to small/medium social purpose organisations in the UK

· Strong organisational skills with good attention to detail

· Good analytical skills

· Strong oral and written communication skills

It would be great if you also have:

· Experience with credit unions, CDFIs or other social purpose lenders

· Deal execution capability including evidence of negotiating legal documents

Personal characteristics

· Passion for our mission to increase the financial resilience of people in vulnerable circumstances

· Be great at building relationships at all levels with grantees

· Able to deal with complexity and uncertainty and work under your own initiative

· Enjoy working in a growing team 

· Seek continued learning and development 

Why work at Fair4All Finance

Fair4All Finance is a not for profit organisation founded in 2019 to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.

There are at least 17.5m people in the UK in vulnerable financial circumstances, who are poorly served or unfairly excluded from mainstream financial services. That’s nearly a third of all adults in the UK.

We are funded from the Dormant Assets Scheme. The scheme is led by the financial industry and backed by the UK government. This makes it possible for money in dormant bank and building society accounts to be used to help good causes.

Our vision is of a society where the long term financial wellbeing of all people is supported by a fair and accessible financial sector.

Our Benefits include:

Financial Security:

· Pension, group life assurance, critical illness, and income protection, family leave

· Wellbeing:

· 27 days holiday plus bank holidays, agile working, health cash plan, health & wellbeing resource hub (including an Employee Assistance Programme)

Fair4All Finance is committed to being a diverse organisation that is truly representative of the people and communities we serve. We are an equal opportunities employer with an inclusive environment where different experiences, expertise and perspectives are valued, where everyone is encouraged to grow and develop, and all team members can contribute to their fullest potential.

Applications are welcome from people of any age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. We are determined to ensure that all team members and applicants receive fair and equitable treatment or are not disadvantaged by any inappropriate conditions or requirements being placed on them.

When we are recruiting, we actively seek to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential team member may need to be successful. We recognise the importance of a good balance between work and home life, so we do everything we reasonably can to accommodate flexible working.

Applications

· Please apply through Applied by 8th July 2024 at 12.00pm.

· Interviews will be held on W/C 15th July (with the potential to be invited back for a final interview W/C 22nd July.

After the job advert closes, your answers will go through a sift process, randomising and anonymising answers to take out individual information that could add biases into hiring decisions. This enables application reviewers to review each answer objectively. People scoring the applications will not have seen your CV at this stage of the process so please try your best to answer questions with specific examples and without simply rephrasing your CV, which they will review later in the recruitment process.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.

Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with partners, including Dell Technologies, KPMG, the NHS and Network Rail we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).

Each year we impact 60,000 young people thanks to industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.

The Programme Coordinator role 

Due to the exciting expansion of our programmes we are seeking a new team member to support our next year of growth and delivery.

In this role you will provide crucial customer service and administration to support the delivery of our inspiring employability and skills-focused workshops in schools. 

What you will be doing

• Coordination of multiple projects and events
• Using systems and administrative processes to manage workshop delivery
• Engage with schools and volunteers
• Enhance our feedback and customer service to all our stakeholders

The skills and experience you will bring

• Managing multiple and often conflicting priorities 
• Use of IT, data and systems to operate efficient programmes
• Accuracy and attention to detail
• Understanding the importance of deadlines and achieving targets
• Excellent written and verbal communication skills
• Planning, coordination and organisation 
• Time management 
• Customer service delivery focussed with a desire to achieve targets and objectives
• Technology (inc. MS office, including excel and spreadsheets) and seeking ways to maximise IT in administration
• Problem-solving and using initiative

To read the full job information pack, either visit our website or download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for. 

Job details

• £26,000 salary (pro-rata for part time)
• Full or part time opportunity (min 3 or 4 days a week)
• Hybrid working
• 28 days holiday + bank holidays
• Training budget

And if you join our team, you can expect to receive feedback like this from our former students: 

"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for it. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you." 

Hybrid working

This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance for the team days in London.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

If you enjoy being part of a team that works to execute exciting campaigns, contribute to the retention of valued supporters, and ultimately raise money for a great cause – then we’d love to hear from you.

This role is focussed on the effective delivery of our fundraising campaign, wear it pink. Along with the Mass participation team, this role will play a key part in the planning and execution of a campaign that reaches thousands of people and raise millions of pounds each year. 

You’ll be responsible for building long-lasting relationships with our valued supporters, accurate delivery of processes, assisting in the design and creation of fundraising materials and working across teams to deliver a high-quality fundraising product. 

We’re looking for a passionate, efficient and creative executive who is ready to help and who’s keen to be part of a fun and energetic team. 

About you 

This is an excellent opportunity to develop your skills in the world of mass participation fundraising, project management and the charity sector. To do this you will have an understanding of mass participation fundraising with excellent multi-tasking skills and attention to detail.  Helpful and collaborative in your approach, an interest in relationship fundraising is essential.

As well as your keen interest in project management and relationship-building, this role will allow you to hone your excellent planning and time management skills as you will lead on several projects from start to finish. 

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working 

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.   

When applying 

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now Recruitment Team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Tuesday 16 July 2024 

Interview date Week commencing 22 July 2024

ISEAL is offering a position for an aspiring sustainability professional who is excited by working to support data-driven innovation. The role will be part of a small team that works to support ISEAL Community Members to improve their management and use of data and technology. If you are looking to apply your existing project support skills and knowledge of data- and technology-focused activities, we can provide you with excellent insights and networks that will benefit your progress.

ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. For more information go to iseal(.)org. The team this role is part of facilitates peer-to-peer learning and involves ISEAL Community Members in digital innovation projects that strengthen a range of processes and unlock new value in sustainability systems.

The coordinator will be part of this journey of peer-to-peer learning, pilot testing, and discovery. The role will collaborate with different ISEAL teams and be in contact with ISEAL Community Members and their partners, making this an excellent opportunity to learn about a wide range of initiatives.

To be considered, you will enjoy working on a varied and changing set of coordination tasks working with data practitioners, and will thrive on engaging with complex systems and learning more about topics related to sustainability standards. Some of the knowledge areas you may have come across could include: data management, data collection, geographic information systems (GIS), assurance & auditing, supply chain traceability or environmental and social reporting.

The key responsibilities we entrust you with

Member engagement and Community of Practice

• The Community of Practice is a group of data practitioners from ISEAL community member organisations, who come together to share learning, discuss issues and trends and look at potential innovation based on data and technology.
• Act as the main point of contact for the Data Community of Practice (CoP), scheduling meetings and managing communications on the ISEAL online platform
• Establish and build relationships with Community Members’ data practitioners to understand their current capacities and identify priority topics for cross-learning related to data
• Support in planning outreach to Community Members, using tools such as Salesforce to track participation and identify opportunities to increase engagement in the Data CoP
• Facilitate Community Members’ understanding and self-assessment of relevant data maturity themes and topics
• Support in the design, content development and facilitation of engagement opportunities that feature Member exchange and learning about data
• Support the planning, delivery, and follow-up of Data CoP events

Project support

• Coordinate project processes, including implementing procurement procedures, drafting contracts with consultants (based on ISEAL templates) and maintaining project-related systems
• Support drafting and production of relevant newsletters, website articles, and report sections
• Proof-read, edit, design, and format documents in Word and Powerpoint, using ISEAL templates
• Contribute to outreach to project stakeholders, Community Members, partners & event attendees, answering and directing queries and scheduling appointments and virtual/ in-person meetings
• Organise meeting logistics and delivery of virtual, hybrid, and in person meetings, agenda preparation, notetaking, audio recording and tracking / implementation of follow up actions
• Provide technical support during Zoom and Microsoft Teams meetings, operate other engagement tools (e.g. EasyRetro, Miro, Jamboard, etc), and facilitate break-out rooms
• Carry out background research, review documents, and gather and analyse information on digital innovations, using templates and tools such as Excel
• Attend conferences and learning events and share relevant learnings internally
• Build understanding of Community Members' and external stakeholders’ data needs and capabilities.

Information management

• Maintain resources and web pages related to data governance and information management on the ISEAL online platform
• Facilitate peer exchange and knowledge sharing on priority topics through online platform
• Manage a GitHub repository

General

• Assist and participate in discussions related to the data and information management programme
• Assist in promoting best practice in use of IT, communications and knowledge management systems
• Additional responsibilities as assigned by supervisor

Essential attributes, skills & knowledge

• Experience working in a project support role or data-related role focused on project administration, data and information management, data analysis, and/or stakeholder engagement
• Experience and comfort working with data and digital related subject matter, possibly gained through research, project communications and/or analysis and review of data sets
• Strong organisational skills, and experience with administration, meeting coordination, logistics contracts, budget tracking, etc.
• Good communication skills for partner and external communication and comfortable providing facilitation support (e.g. webinars, workshops etc)
• Good time management and ability to organise multiple simultaneous tasks efficiently with precision and strong attention to detail
• Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including regular international time-zone calls
• Ability to thrive in a dynamic work environment with changing projects and working with multiple project leads
• Excellent written and spoken English
• Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
• Interest in sustainability issues

Additionally desirable

• Experience in data collection, research, monitoring and evaluation.
• Familiarity with auditing, quality assurance,  and/or traceability systems
• Familiarity with any of the following: GitHub (or similar digital environments); computer languages like SQL, Python or R; business intelligence tools like Tableau or Power BI;  Geographic Information Systems (GIS)

About ISEAL

ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website www.iseal(.)org.

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.

We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is a permanent contract

Working hours: Full time, 37.5 hours per week

Salary: £30,000 – 34,500 per annum, depending on experience

Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

International travel: The post holder may be required to undertake occasional international travel

Ideal start date: August 2024

Interview process

Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)

First interviews (Teams): 3-5 July

Pre-interview timed exercises (between 60 – 90 minutes from home): 5-10 July

Panel interviews (Teams): w/c 15 July

Decision: by 22 July

Accessibility

If candidates required additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.

Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises.

The Role

FARA is looking to launch the charity's new fundraising activities programme and is looking for an experienced fundraising and individual giving manager to lead the creation and launch of this.

It is an exciting time for the charity, which helps disadvantaged children, young people, adults and their families in Romania. Building on the initial income opportunities and strategy development work done by fundraising consultants, you will be joining a marketing function with ambitious plans to transform our communications. You will work alongside colleagues across the whole organisation to deliver this work.

The Fundraising and Individual Giving Manager will be responsible for:

• Creating systems, structures, activities and messages designed to launch and grow income streams, predominantly from individual givers and community partners taking the charity’s fundraising income to six figures over three years.
• Using data to inform Individual Giving campaigns, creating powerful messaging to acquire, retain and upgrade donors through digital and offline methods.
• Creating and implementing methods of attracting and retaining people and community partners to donate and fundraise, ensuring a steady and growing stream of income.
• Identify and optimise any emerging and new fundraising opportunities to help grow income for the organisation

The Person

Are you entrepreneurial, innovative, personable, and collaborative, with experience developing and delivering fundraising programmes? Are you keen to get your teeth into a new challenge and create something from scratch?

The role requires a candidate with a strong background in building relationships and identifying and developing new fundraising messages, campaigns and activities from scratch. This is not a case of picking up a mature programme and running with it (although the organisation does have a small baseline of donors who have been giving for many years). The opportunity is all about creating, testing and learning – to diversify income sources at FARA, utilising the extensive network of supporters it has gained through its 40 charity shops across London.

You will need to be proficient in digital platforms, with experience in building a digital-focused approach to supporter acquisition and donor development. You will play a crucial role in nurturing relationships with individual supporters to make a difference to the lives of disadvantaged children, young people and adults in Romania.

The post-holder will need experience developing creative giving programmes and be excited by the prospect of pursuing new opportunities for the organisation by engaging with existing supporters—many of whom might only have ‘gifted’ the charity via donations of pre-loved clothes and other items to FARA shops.

Why FARA

FARA funds, develops, and manages social support services across Romania for vulnerable children, children with learning disabilities and complex needs, youth at risk, adults with learning disabilities, and community-based programmes, tackling poverty through education for Romania’s poorest families. FARA, established in 1991 following the fall of communism, has grown to be one of the biggest and most established NGO’s in Romania, working to building a stronger future for Romania.

This is an exciting new role for the organisation and a wonderful opportunity for the right individual to shape an emerging fundraising programme. You will be joining a relatively new marketing team that is working to build and develop this wider function for FARA to support the shops' network and fundraising work. Working with an innovative and creative team, you will be well-supported to test, learn, and apply to achieve success.

The role is permanent and full-time, and offers the opportunity to work flexibly from the offices in Teddington or Angel, and from home.

If you think you could be the right person to fulfil the exciting responsibilities of this role, apply here, or get in contact Charlie or Leanne at Charity Horizons for more information.

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Charlie or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

JOB DESCRIPTION:

Reports to: Supporter Care Manager

Liaises with:

• Supporter Care Manager
• Supporter Care Officer
• Database Manager
• Database Officer
• Acquisition Manager
• Giving and Engagement Manager
• Legacy & In memoriam Manager
• Communications & Digital Team
• Senior Operations Manager
• Finance Department
• Partnerships Department

Job location: London

Contract: Permanent

Salary: £25K

Purpose of Role: 

Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities:

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
• Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage removal process and consent process
• Assist with sending out problem payment letters
• Assist with handling material requests and recording actions on Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.

Skills and Experience Required:

Essential:

• Excellent customer service for internal and external stakeholders
• Written and verbal communications skills
• Excellent phone manner
• Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
• Degree or equivalent qualification (i.e. marketing qualification).
• Attitude of continuous improvement, and lifelong learning.
• At least two years’ experience in a junior supporter care or administrative role
• Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
• Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
• Experience of outward facing donor stewardship, and relationship building.
• Excellent organisational and time management skills.
• Ability to prioritise workload, meet deadlines and possess problem solving skills.
• Ability to multitask and work in a fast-paced environment
• Can work on own initiative and be able to show initiative.

Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations. 

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.