Education Development Jobs

The Queen's Nursing Institute is looking for a Digital Engagement Officer. The post holder will be a key contributor to the QNI's digital content and support the QNI's digital infrastructure including websites, social media, financial administration and Customer Relationship Management system. This is an exciting role which will allow someone with creativity and precision to grow and demonstrate their potential, within a supportive and friendly team environment. 

We have an exciting opportunity to join the Pan London Children & Young People's Service as a Caseworker working part time, 18.75 hours per week, covering East London.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts - Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression
• £500 welcome bonus on successful completion of probationary period (pro-rata for part time roles)

About the role:

This role is based in our Islington office with the flexibility of hybrid working. As a Children & Young People's Caseworker, you will:

• Conduct needs and risk assessments to ensure each CYP receives an individual support package that meets their needs, including safety planning, advocacy, emotional & practical support.
• Provide one to one support to children & young people living in families affected by domestic abuse, managing a caseload of approx. 12-15
• Regularly review the assessment of risk ensuring appropriate action is taken, making referrals to MARAC and local safeguarding processes
• Consult & involve children & young people in making decisions about themselves & service developments
• Establish links with relevant statutory partners in Social Care, Education, Health, Police and Housing, attending meetings as required

You will need:

• Experience working directly with vulnerable children & young people aged 4 - 17, on a one to one basis, with a proven ability to engage these clients through creative & appropriate methods
• Knowledge of risk assessment & taking appropriate action to safeguard as required
• An understanding of the issues for children & young people experiencing crime, domestic abuse and relationship abuse
• Ability to work with both internal & external stakeholders
• Effective organisational skills, able to prioritise effectively whilst maintaining accurate & confidential case records
• Strong written & verbal communication skills
• Good IT skills including Word, Excel, databases, internet and Outlook

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Hours:

Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu

Annual leave:

28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension:

2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with its auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage:

A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location:

2wish is currently working with staff to offer a form of hybrid working and this will continue for the foreseeable future.

This post will continue to include home working, with the expectation on the successful candidate to travel to 2wish Head Office regularly.

Applicants living in border counties to Wales will be considered, but the applicant must be willing to commit to regular travel to Head Office.

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish:

2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales. We work in partnership with professionals who refer into the charity on behalf of the families, so they don't have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

However, we know that gaps in support for those suddenly bereaved still exist outside of Wales. And so we are expanding into England and are on the lookout for passionate and committed individuals who want to help push the charity to the next level.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate, and longer-term support to families, individuals, professionals and witnesses. Since we were established in 2012, we have grown to deliver our service across the whole of Wales.

In January 2024, we expanded the geographical area and recruited a brand-new team to deliver the service in the border counties of England and Wales, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. This will be the first of several phases of expansion and the aim is to deliver our service throughout England and Wales in the coming years.

The post holder will lead an effective and cohesive management team across England and Wales overseeing the development and delivery of specialist services for individuals affected by sudden and unexpected death in children and young people aged 25 and under. They will ensure the team provide the highest standards of support, and that services are shaped by the needs of those who access them.

The key objectives of the post are:

• To lead upon delivery of support services across England and Wales, ensuring services are delivered consistently to a high quality and are embedded across a growing geographical area. To embed a growing team and develop relevant strategic priorities.
• To motivate, lead and develop a multi-disciplinary team to provide holistic services to families, friends, professionals, witnesses and individuals affected by sudden death.
• To establish pan-phase partnerships with key stakeholders to embed and develop referral pathways and raise awareness of the charity and its services.
• To work closely with the CEO, Director of Operations, Director of Transformation and Strategy and the wider Leadership Team promoting effective cross-team working that contributes to the overall objectives of 2wish and 2wish Cymru.

Main tasks and responsibilities:

1.0. Support services:

• To oversee outstanding service delivery across England and Wales that responds flexibly to emerging need in line with the business plan, key deliverables, budget and policies and procedures
• To leading on effective delivery and scaling up of services throughout the expansion phases
• To work closely with the Director of Transformation and Strategy to ensure a consistent approach to service delivery that aims to embed the service within existing child death procedures
• To oversee and monitor financial performance, ensuring effective deployment of resources and compliance against agreed targets/budgets
• To be responsible for Safeguarding and work with designated Safeguarding Officers to ensure services are safe for supported persons, staff, counsellors and therapists, volunteers, external partners and other key stakeholders
• To carry out regular risk assessments for services. Ensuring safeguarding concerns are followed up systematically, including making referrals to statutory services
• To oversee high-quality assurance of the service through monitoring of quality assurance systems, audits, management of complaints and learning from disruption
• To work with managers and Senior Leaders in the development and definition of new services, ensuring that operational procedures which support service delivery are fit for purpose
• To taking a hands-on approach to dealing with complex or difficult cases, particularly in new areas as we expand
• To oversee and further develop monitoring and evaluation processes to clearly demonstrate the impact the service has on individuals supported
• To contribute towards applications and reports for funders/ grants etc. in line with milestones /objectives and funding agreements
• To attend formal and informal meetings with the 2wish Senior Management Team and as required with the Trustee Board to review and report on progress

2.0. Leadership:

• To provide clear and visible leadership for a growing support team, with a specific focus upon leading and developing the support managers, taking overall responsibility and accountability for their management, performance, quality of their outputs, including recruitment/retention, induction, training and development, performance management and succession planning
• To lead and motivate staff in the performance of their duties in a way which encourages loyalty, dedication and high professional standards, in line with 2wish Cymru and 2wish ethos, values and determined by the Leadership team and Trustee Board in our strategic plan
• To further develop a positive approach to change and growth in line with expansion plans and the subsequent changes to staffing and areas of service delivery
• To establish and maintain effective working relationships on a local and national with referral partners and key stakeholders including police, health and professionals involved in child death procedures
• To oversee the development of training packages to encourage education and awareness around the experiences of those affected by sudden death
• To work closely with the CEO and Leadership team to support the work of 2wish nationally
• To ensure that the voices and needs of those affected by sudden death in children and young people are at the centre of decision making in Wales and England
• To work to the policies and procedures of the organisation, to promote these with staff and to ensure that they are maintained and developed appropriately. Keeping up to date with regulation, guidance, standards, government policy and research relating to sudden child death

3.0. General:

• To show respect and sensitivity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To undertake any other duties deemed commensurate with this post as directed by the CEO or Deputy CEO

It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to an enhanced DBS check.

Additional benefits for our employees:

• An 'Employee Assistance Programme,' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events, discounts for family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone/E-sim for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts.

Ref KEY-242

Are you a proactive, compassionate and collaborative individual with a proven record of engaging positively with young people, families, offenders, or other vulnerable groups?  Do you have strong experience of providing support, advice and advocacy and the ability to assess clients’ needs?

If so, join St Giles as a Key Worker, where you will play an integral part in the new specialist multi-agency and multi-disciplinary Young Persons Team in Wolverhampton, providing a high-level service to vulnerable or at-risk young people (11-25) and their families across the different levels of need and support, from early help to children and young people in care.

About St Giles Trust 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

About this key role

As a proactive member of the multi-disciplinary team, our successful candidate will share best practice with other team members in relation to approaches and strategies to support and engage young people and their families to achieve best outcomes, plus work collaboratively to develop plans of support and promote programmes of social education, activities, support, advice, and information, using a range of multi-sensory methods.

We will count on you to build positive relationships and promote the value of lifestyle changes to the client group and their families and to ensure that the voice of the child and young person remains central to their support and that they are proactively encouraged to build and contribute to their own programmes.  You will contribute to multi-disciplinary assessments of children and families in need of support and provide both proactive planned programmes of support and an intensive service which will include interventions to support emotional wellbeing and health and substance misuse; creative arts activities; support responding risks of criminal, gang and/or sexual exploitation; mentoring; and sports activities. Maintaining accurate records of support and interventions is also a key duty.

What we are looking for

• Experience of engaging successfully with challenging people
• Experience in negotiating with partner agencies to establish links to further the aims of the project
• Experience of working to targets and recording information for performance monitoring
• An understanding of the client group and the challenges and motivations of young people
• Sound knowledge of using monitoring systems to record all aspects of the project
• Able to recognise the signs of child sexual exploitation (CSE) and take appropriate action
• Ability to set up and operate systems to monitor and report on work
• Excellent IT, interpersonal and communication skills, both verbal and written.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

Successful candidates must undergo an Enhanced Child Workforce DBS check, on the basis that the post involves contact with vulnerable participants.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website via the ‘Apply’ button. Previous applicants need not re-apply.

Closing date: 09th July /2024, 11:00pmInterview date:17th July 2024

We're looking for an inspirational person to join us as an Assistant Manager and work in some of our shops in West Scotland, providing cover in busy periods or for staff absences. You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers.

You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that.

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people.

Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.

Apply to be part of our team and be the change you want to see in society

Any applications submitted without a supporting statement will not be considered

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, childcare vouchers, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

This role is being advertised as a Charity Shop Assistant Manager but on appointment your job title will be Assistant Shop Manager.

We're looking for an inspirational person to join us as an Assistant Shop Manager in our Shelter Pop Up Shop in Eastleigh. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.

This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role.

You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

• You are a naturally energetic person with an enthusiasm for managing and empowering people.
• Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
• We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.

Apply to be part of our team and be the change you want to see in society

Any applications submitted without a supporting statement will not be considered

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

TEAM MANAGER (FAMILY SERVICE)

JOB DESCRITPION

Title: Team Manager Family Service.

Reports to: Head of Primary Care & Family Services

Direct Reports: Senior Family Support Worker and Senior Family Coordinator

Key Relationships: Senior FSW/FC’s, FSWs, FCs, Service Users, Commissioners, Family Support Service, Children Services, Schools and other key stakeholders.

Location: Hybrid, with some travel across Hampshire

Hours: 37 hours per week, permanent

Salary £32,000

Main responsibilities

· To manage and oversee the day to day running of the family service, ensuring it is operating in a safe and effective manner.

· To monitor the quality-of-service delivery and ensure its high standards through regular and planned series of observations, audit and review.

· Lead on monitoring outcomes against the Supporting Families Programme framework criteria.

· To report on and collate monthly and quarterly data collection.

· To attend quarterly Commissioner meetings.

· Lead on the recruitment of Family Support Workers

· Support the Head of Family Services in overseeing the continual development of the Family Service.

· To engage and encourage appropriate referrals to the service by regular attending Early Help Hub/Family Hub meetings.

· Liaise with the Head of Family Services to ensure all new projects are adequately resourced and completed accurately on budget and on time.

· Identify gaps in services and opportunities enabling Havant and East Hants Mind to meet local needs and secure new funding streams.

Key Duties

· To manage and support the Senior Family Support Worker and Senior Family Coordinator.

· To oversee both Seniors, Family Support Workers and Family Coordinators ensuring effective service delivery and requirements set out as KPI’s are met and maintained.

· To identify and manage FSW’s sickness absence and performance management where applicable.

· Provide appropriate monthly supervision to both Family Team Seniors.

· Lead in the recruitment of family workers, development of job specifications, staff recruitment, staff induction programmes, appropriate supervision and support training for new staff and volunteers.

· Supervise Safety Net recording system and ensure staff are managing workload efficiently and achieving a high standard.

· Helping to ensure new funding streams are maintained by implementing delivery in practical and cost-efficient ways.

· Manage the process of allocating new cases to FSW’s and FCs, ensuring key performance indicators are met.

· Collate monthly performance data to evidence accurate information of family case participation and engagement.

· Contribute to the delivery of accurate quarterly reports using both qualitative and quantitative data reflecting client outcomes, information for senior management and decision making.

· Oversee monthly and quarterly data collection to support and evidence the contractual relationship and requirements are met.

· To attend and contribute to the quarterly contract review meetings with Commissioners.

· To maintain up to date knowledge of legislation, national and local policies and issues in relation to both the specific client group and mental health.

· All employees have a duty and responsibility for their own health and safety and the health of safety of colleagues, members and the general public.

· To authorise annual leave ensuring that sufficient staff are covered effectively.

· Maintain and hold clear and firm personal and professional boundaries.

· Attend training and undertaking professional and personal development related to your goals and the needs of the service. This includes personal and professional reflective practice.

· Participate in work/performance related supervision, appraisal & workplace wellbeing supervision to ensure you are remaining well at work and fulfilling your potential, delivering in line with personal and professional expectations.

· Attend meetings & representing the organisation as required.

· Support the work of the wider Havant and East Hants Mind Charity as required in line with what would be reasonably expected from you.

Competency: (Essential & Desirable )

Essential:

To demonstrate compatibility with HEH Mind’s aims, objectives and values.

Experience of working in related voluntary sector or statutory organisations.

Experience in managing and overseeing large teams

Experience of line managing staff for a minimum of 2 years

Have good knowledge of resources/services/agencies within Hampshire localities/districts.

Desirable:

Experience of working with families with complex needs (minimum 2 years’ experience)

Experience of working in a supportive environment with families, children and young people where there are mental health issues.

Education and Life Skills - Essential

Educated to a Degree level, or equivalent.

Understanding of the impact of mental health needs on families

Ability to use Microsoft Office programmes including Word, Excel, Outlook and data inputting of client details and statistics

Good communication skills – verbal and written

Patient and calm demeanour, with a good understanding of Empathy and Compassion.

Team player

Organisational Skills - Essential

Ability to organise and prioritise key tasks related to the contract requirements

Ability to work on own initiative and respond with flexibility.

Understand the importance of time management

General - Essential

Understanding of Equal Opportunities and Diversity.

Ability to work flexible hours to support the teams needs,

Ability to participate in management supervision

Be able to recognise when you need to ask for help.

Car owner driver

A fantastic opportunity has arisen for a Regional Casework Manager to join the Greater London Region at SSAFA, the Armed Forces charity. 

You will be part of the regional office team, managing two Regional Casework Co-ordinators, which will provide specialist administrative and single point of contact support to SSAFA branch-based volunteers, to ensure a consistent, timely and quality service is provided to SSAFA beneficiaries.  The role will require you to develop and maintain collaborative working relationships with volunteers, including branch-based casework managers.  At times, the role will require support to the Regional Casework Co-ordinators with call handling, signposting, and the triage of initial enquiries from clients. 

To help you establish yourself in this post you will receive excellent training and induction to SSAFA.  You will influence the processes and procedures within the regional office as it develops, working in a close team and line managed by the Regional Operations Manager. 

The post is home-based, but you will have to travel occasionally into London. 

About the team 

The regional office is a “virtual” office and supports three SSAFA branches in the Greater London region, as the volunteers deliver casework for SSAFA beneficiaries.  The successful candidate will work as part of a support team which includes two Regional Casework Co-ordinators and a Regional Operations Manager.  All team members are home based.

About you 

To be successful in this role you will have a good standard of education, experience of managing employees, together with managing and reporting on service delivery.  You will have a track record of building and maintaining relationships with stakeholders, together with achieving results through negotiation and influence.  Previous experience of working with volunteers would be an asset.  You will have used Microsoft Office 365 to a high standard and be capable of quickly learning a computerised case management system and be proficient with numbers.  The successful candidate will have experience of planning and managing their own workload, with minimal supervision. 

It would be advantageous to have an understanding of the way of life for today’s Armed Forces, veterans and their families. An understanding of the voluntary sector would be valuable, and the military charity sector landscape across London would be helpful.  Commitment to SSAFA’s values including equality, diversity and inclusion is vital. 

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Closing date: Midnight on 14 July 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

 Interviews: 24 July 2024

FUNDRAISING ENGAGEMENT MANAGER - NORTH WEST ENGLAND

Location: Home Based (within the North-West region)

Contract type: Permanent

Hours per week: 35

Salary: £30,753 (FTE)

Closing Date - Sunday 7th July

Informal Phone Calls - Wednesday 10th July

Interview Date - Wednesday 17th July

Do you want to join our commitment to ensure no family faces cancer alone?

We are looking for a standout relationship manager to join our fantastic team of fundraisers who work tirelessly to raise funds for Young Lives vs Cancer. This is a role of variety, opportunity and innovation and we are looking for someone who embraces change and constantly strives to achieve more.

A great personality and team ethic are really important in this role as you will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Regional Engagement’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.

The North West region (made up of Lancashire, Cheshire, Merseyside & Greater Manchester) is filled with some of our most committed supporters and there is so much opportunity to grow our supporter base across the region. Our Social Workers and Manchester Home from Home support families from across the region and beyond, and building relationships with this team is a must.

We are not your average employer, nor are we looking for an average candidate in a 9-5 role. What we offer is the flexibility and adaptivity to ensure that your personal work/life balance is taken care of. Whether it is finishing early for an appointment, picking up from school or further education, we can help to make it work for you. Many of the team work condensed or flexible hours to suit their individual circumstance so we would love to discuss your needs more at interview.

Experience within a similar role, or within the charity sector, would be great but we know that a lot of the most important skills in this role are easily transferable from another sector. We want the right person and we will invest in training the right candidate. The skills we are looking for in this role are:

• Master at storytelling
• Epic at relationship building
• Strong prioritisation skills
• Great communicator
• Self-Motivated
• Self-Aware
• Great at spotting opportunities
• Influencing/Negotiating
• Compassion
• Bravery
• Integrity
• Team player

The must haves:

• Have a full UK driving licence and access to a car (including business insurance)
• Have a sufficient Broadband connection if home based
• Live in the North West region (Lancashire, Cheshire, Greater Manchester and Merseyside). Candidates who live outside of the region should highlight an intention to relocate to the area in their covering letter for their application to be considered
• This role is subject to a Criminal Record Check. In the event of a successful application a Disclosure report will be sought at a basic level.

Diversity declaration

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation or a combination. This has never been acceptable to us as an organisation.

We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.

Accessibility

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible.  Please get in touch with us if you would like to discuss any specific requirements.

What we offer

Every quarter we offer a wellbeing and development day where no meetings are held. It’s a day for everyone to spend time on whatever supports their own personal wellbeing and professional development whether that’s catching up with training, life admin, exercise or reading. There is no prescription to these days as we know everyone is unique.

You may have experience of the following: Relationship Development Manager, Regional Fundraising Coordinator, Community Engagement Specialist, Philanthropy Relationship Manager, Fundraising Partnership Manager, Regional Supporter Engagement Officer, Community Fundraising Coordinator, Donor Relationship Manager, Regional Development Officer, Supporter Experience Manager, etc.

REF-214 986

Sophie Hayes Foundation is a dynamic charity, focused on supporting survivors of modern slavery and human trafficking rebuild their lives and achieve sustainable freedom by providing invaluable training, coaching, work experience and advocacy across the UK.

We are seeking a Head of Fundraising & Engagement to provide vision, leadership and hands on delivery for income generation and communications to inspire and empower a small team and drive growth in the charity’s income, communications and campaigns.

Bringing proven experience in successfully developing and implementing fundraising and communication strategies, you will be an expert in building relationships with partners and donors and have a track record of delivering voluntary income growth.

Today there is greater need than ever before for survivors of modern slavery to be supported to rebuild their lives and remain free. If you are passionate about seeing this happen, we’d love to hear from you. 

Spectra is a dynamic, London-based not-for-profit, committed to improving the well-being and choices of communities, particularly in relation to sexual health, gender identity, emotional resilience, and combating isolation. The organisation has a 30-year history of delivering to some of London's most marginalised communities, and has operated as Spectra CIC since 2012. Since 2012 we have expanded and stand now at over 40-staff with an annual turnover of circa £1.8m.

Spectra’s services are funded by local authorities, trusts and foundations and other grants and donations. Spectra have made recent investment into our fundraising capacities to support further growth and sustainability. 

Spectra’s current founder and CEO is stepping down from the role after some twelve years as leader, and the Board is looking to recruit a new CEO with the energy, drive and enthusiasm to take Spectra to the next level. 

Please download the CEO Recruitment Pack for details of who we are looking for and how to apply.

You will be able unequivocally to respect, support, promote and work within LGBTQ+ and the other diverse communities that Spectra serve.  Applications from people with lived experience in the communities and issues we work with are encouraged.

Please submit a CV, supporting statement and Diversity Monitoring Form as per the CEO Recruitment Pack instructions.

We have an exciting opportunity for a Digital Communications Officer to join the New Era team in Staffordshire, working 22.5hrs per week.

The Digital Communications Officer will work alongside our Education, Training and Awareness team to create and publish content on our online platforms to raise awareness of our domestic abuse services for victims and perpetrators and awareness of the impact of domestic abuse on those it affects.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Stafford, but may need to travel on occasion. We will consider hybrid working after completion of satisfactory probation period.

As a Digital Communications Officer you will be:

• managing our social media platforms
• ensuring our website is up to date and reviewing analytics
• assisting with the delivery of the local Communications Strategy

You will need:

• digital media skills
• a good understanding of domestic abuse
• excellent written communication skills

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Job Description – Operations Manager
IcFEM Dreamland Mission is a Christian charity set up to help fund and support the work of IcFEM in
Kenya. We had been running for almost 20 years with volunteers
running a home-based UK office. Three years ago we employed staff in the UK for the first time. We
currently have income of £350k- £400k a year depending on the projects running. IcFEM Kenya is a
locally run organisation based at Kimilili in Western Kenya. IcFEM Kenya runs community projects as
well as a school and hospital. The past five years has seen our work grow significantly, including the
school and hospital which have developed into large institutions that are valued by the community
in Kimilili and fit well into the local government set up.
We are looking for an individual who is ambitious to see our ministry grow and is experienced at
blending trust in God with human endeavour.
We are seeking an Operations Manager who has experience of the charity sector and is prepared to
be flexible and adaptable to the needs of this small charity. There is the potential for flexibility within
this role and we would be willing to discuss a variation in hours worked. Some occasional evening or
weekend work will be needed, and occasional travel to Kenya is an important part of the role,
particularly to build relationships with the Kenyan team.

Operations manager
Full-Time: 37.5 hours a week or part time/job share considered.
Flexible working available
Work from home
Salary: £30,000-£40,000 PA (Based on experience)
Annual Leave: 25 days PA plus Bank holidays and your birthday if it falls on a weekday. The office
will shut 25th December -1st January and these days will not be counted as part of your leave
entitlement.
Accountable: Chair of Trustees, Treasurer and Secretary
Contract: Permanent (6-month probation)
Handover period: During the probation period some work currently undertaken by Trustees will be
handed over to the post holder. Upon successful completion of the probationary period the post
holder will report to the Chair of Trustees.
Job description

Governance and legal compliance
➢ Review and keep updated UK policy and procedure documentation, writing new policies
where necessary to encompass latest regulations
➢ Regularly review the Safeguarding policy, and risk assessment, with the Trustee who leads
on safeguarding
➢ Work with the Treasurer and Secretary to ensure compliance and deadlines for Charity
Commission
➢ Review “new volunteer” and “new staff member” packs to ensure they meet the legal
requirement of the Charity Commission and all data protection policies
➢ Ensure all staff and volunteers hold correct documentation such as DBS certificates
➢ Ensure compliance with all regulatory authorities and regularly report on these to the
Trustees
➢ Maintain up to date knowledge of Charity policy and procedures

Finance and administration
➢ Manage the charity income and donations, including processing of cheques, bank transfers
and donor management system to acknowledge donations
➢ Grow the number of individuals and churches in the UK who support this charity
➢ Develop and manage donor relationships.
➢ Maintain and develop appropriate financial policies
➢ Manage income from giving sites such as Just Giving, Virgin Giving and PayPal
➢ Manage designated project funds and other finance tasks
➢ Oversee the marketing and communication role to promote the charity
➢ Line manages the Operations Assistant
Project management
➢ Alongside the Operations Assistant, and working closely with the Kenya team, continue to
manage the school sponsorship scheme for IcFEM DEC primary school
➢ Alongside the Kenyan team grow and develop the secondary school sponsorship scheme
➢ Alongside the hospital staff, co-ordinate the UK funded DMH hospital projects including
reports and stories from Kenya
➢ Present own ideas for projects and start to take ownership of new projects
➢ Work with donors including churches to develop current and new projects
➢ Represent the charity externally and strengthen partnerships with all relevant stakeholders
➢ Manage the UK end of Community based projects (e.g. Tree Growing and Bee’s & Honey)
including communications, funding, donor and partner management
➢ Monitoring and evaluation
➢ Set up and manage a monitoring and evaluation system for all UK-funded projects
➢ Provide regular feedback to relevant Trustees or Volunteers who are partners on specific
projects and once a quarter feedback to Trustees meetings
General administration and IT
➢ Oversee regular updates to the website, and social media
➢ Manage enquires both on the telephone and via email
➢ Co-ordinate volunteers both in the UK and those wishing to visit Kenya
➢ Co-ordinate the office including annual leave and day to day planning
➢ Assist Trustees with other administrative matters
Person specification
We are seeking a servant-hearted, emotionally intelligent, self-aware and authentic individual who is
outward looking, a good communicator, level headed and tenacious.
Required experience
➢ Have had extensive experience of the charity sector
➢ Book-keeping, banking or other finance skills and/or experience
➢ Experience of managing teams including volunteers
➢ Proven track record of being a team player
➢ Proven track record of managing charity offices and projects
➢ Experience of working with the highest levels of discretion, integrity and honesty.
Desirable experience
➢ Experience of working in East Africa
➢ Experience of using Beacon Donor Manager, and Xero finance manager systems, and if not
willing to learn
➢ Experience of managing online donor platforms
➢ Experience of website management
➢ Educated to degree level in relevant area or relevant professional qualifications
➢ Fundraising experience
➢ Experience of marketing in a charity setting
➢ Experience of working with volunteers
Required skills and abilities
➢ Able to work with minimal supervision
➢ Good relationship management skills
➢ Have tact and diplomacy skills
➢ Excellent written and verbal communication, marketing and PR skills
➢ Have excellent IT skills including Excel and the ability to learn website management
➢ Highly organised, able to manage multiple tasks at once and under pressure, and adept at
building good relationships
➢ Able to foster a culture of innovation and initiative-taking, creating a ‘can do’ atmosphere
that values everyone’s contribution and coaches out the best in the team.

Desirable knowledge
➢ Be up to date with charity law and have experience of coordinating policy and procedures
➢ Educated at least to A level or equivalent with GCSE passes English and Maths
➢ Knowledge of charity governance and developing new policies for growing charities
Personal qualities
➢ An active Christian faith with an openness to engage in devotions in the office
➢ Willing to work with ethos of a Christian Mission including partaking in prayer meetings and
church meetings
➢ Model professionalism and a passion for excellence.
➢ Willing to be flexible and work some evenings
➢ Comfortable lone working or with only one colleague
➢ Be willing to travel to Kenya when required
This job has an occupational requirement under Schedule 9 of the Equality Act 2010 to be held by an
active, practising Christian who assents to our Statement of Faith. 

Digital Content Manager
Remote/home working (UK based only)
£23,088 pa plus excellent benefits (FTE £38,480)
21 hours per week (job share)

The Digital Content Manager for our Marketing and Communications capability will focus and lead on developing exciting and informative digital content across RNID’s programmes and audiences with a focus on our website. In this role, you’ll be building new and exciting content in a growing charity for fast moving campaigns to different audiences. This is a job share role on a flexible remote working basis which offers the opportunity to fit work around caring or other responsibilities.  

You will be responsible for:

• Developing and delivering website content plans across all the charity’s campaigns and projects.
• Drafting news story blogs, research panel opportunities, case studies and other stories.
• Ensuring our content strategy is informed by the best possible insight by designing and sharing effective monitoring and evaluation of our digital campaigns and content
• Working closely with our digital team to create user led and accessible content 
• Acting as a key link with corporate / campaign partners to plan campaigns and co-develop messaging and materials
• Supporting Brand & Marketing team’s audience and brand development objectives.
• Providing support for our targeted email content to our different audiences

You are an experienced digital content professional, confident in working across a wide range of topics, audiences and channels to create compelling, engaging web and digital content. You understand the importance of brand and the most effective tactics needed to build a strong one. You are a strong communicator and can craft the right content for different channels and audiences including having strong copy-writing skills for digital channels. A familiarity with wordpress and other website platforms is a plus.

You have the personal experience and confidence to shape and manage and act as a key contributor to projects and campaigns from their inception to delivery.  

You have great interpersonal skills that allow you to influence internal and external stakeholders effectively. You care about social justice and are passionate about getting the voices of people who are deaf, have hearing loss or tinnitus heard by the public and those with the power to make change.

We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus. 

Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better.

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 14 July 2024.
Interviews expected: 24 July 2024.