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Vacancy Reference Number:
QC/PROG/UK-R1
Position Title:
Quality Coordinator
Reports to:
Programmes Manager
Department:
Programmes
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
Hours of Work:
Full-time, 35 hours per week
Salary Range:
£27,000 - £32,000.00 per annum (commensurate with experience)
Terms of Employment:
6-Months’ Fixed-Term Contract (with a 3-Month Probationary Period)
Application Process & Closing Date:
Send an up-to-date CV and supporting Covering Letter by Email by no later than 4th May 2025
Approx. Interview & Role Commencement Date(s):
· Interviews: As and when strong candidates identified
· Start: ASAP thereafter
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.
Other Information:
Muslim Hands’ Open Kitchen is a community initiative dedicated to providing nutritious, hot meals to individuals in need, while fostering a welcoming and compassionate environment. With three operational Open Kitchens, our mission is to not only alleviate food insecurity but also to serve with dignity, respect, and care. We are looking for a dynamic Quality Coordinator to join our team and help standardise operations, ensuring consistent high-quality service. Additionally, this role will involve creating a blueprint to facilitate the expansion of Muslim Hands’ Open Kitchens across the UK.
Role Overview:
The Quality Coordinator will play a key role in ensuring the smooth and consistent delivery of services across our three Open Kitchens. This includes developing and implementing standard operating procedures (SOPs) related to staff training, volunteer engagement, service delivery, and interactions with service users. In addition, the Quality Coordinator will be responsible for designing a scalable operational blueprint that will enable Muslim Hands to expand its network of Open Kitchens across the UK, replicating best practices and maintaining high standards at new locations.
Main Responsibilities:
1. Development and Implementation of SOPs
Develop and document Standard Operating Procedures (SOPs) for key operational areas, including:
Staff training and induction programmes.
Standardising service delivery (e.g., food preparation, hygiene, and presentation).
Volunteer engagement, management, and retention strategies.
Interactions with service users, ensuring dignity, respect, and cultural sensitivity.
Ensure consistency in operations and service quality across the existing three Open Kitchens.
Regularly review and update SOPs to incorporate feedback from staff, volunteers, and service users.
2. Staff Training & Development
Design and deliver a structured staff training programme covering food safety, hygiene, customer service, safe guarding and kitchen operations.
Ensure that staff are equipped with the necessary skills and knowledge to deliver a high-quality service.
Work with the Programmes Manager and other stakeholders to identify and address training needs or gaps in staff performance.
Conduct performance evaluations and ensure continuous development opportunities for staff members.
3. Standardising Service Delivery
Develop and implement service standards that ensure a consistent and positive experience for all service users, regardless of which Open Kitchen they visit.
Establish guidelines for meal preparation, serving protocols, and dining area management.
Introduce service quality audits to assess and ensure the effectiveness of standardised procedures.
Track service delivery performance and guest satisfaction, and make recommendations for improvement where necessary.
4. Volunteer Engagement and Management
Create and implement a volunteer engagement strategy to attract, train, and retain volunteers across all Open Kitchens.
Develop clear role descriptions, training materials, and expectations for volunteers.
Ensure that all volunteers are trained in food safety and service protocols, and understand the mission of Muslim Hands’ Open Kitchen.
Maintain a positive, welcoming environment for volunteers, and develop strategies to foster long-term volunteer relationships.
5. Service User Interactions
Develop guidelines to ensure that all service users are treated with dignity, respect, and compassion in line with the values of Muslim Hands.
Train staff and volunteers on communication, conflict resolution, and cultural sensitivity.
Gather and analyse feedback from service users to continually improve the guest experience.
Establish and maintain protocols for managing difficult situations with service users effectively and with empathy.
6. Quality Assurance and Continuous Improvement
Regularly assess the performance of the Open Kitchens through audits, inspections, and service user feedback.
Identify opportunities for improvement in service delivery, staff training, and volunteer engagement.
Recommend and implement changes to SOPs based on assessments and findings.
Work with the Programme Manager and Open Kitchen Coordinator to track key performance indicators (KPIs) related to service quality and user satisfaction.
7. Blueprint for Expansion
Design a blueprint for setting up new Muslim Hands’ Open Kitchens across the UK, ensuring that they follow the same standards of service and operations.
Document key learnings from the existing Open Kitchens to create a replicable model that can be applied to future locations.
Collaborate with the Programme Manager identify potential new locations and establish expansion plans.
Ensure that the blueprint includes staffing, volunteer management, operational procedures, and compliance with local regulations.
8. Reporting & Communication
Provide regular reports to the Programmes Manager on the status of quality initiatives, SOP implementation, and service delivery.
Document and report on volunteer engagement, service quality audits, and training outcomes.
Ensure transparent communication with staff and volunteers about updates to SOPs, quality standards, and service delivery.
Qualifications and Skills
Education: Bachelor’s degree in Quality Management, Public Health, Non-profit Management, Hospitality, or a related field preferred.
Experience: 3-5 years of experience in quality assurance, operations coordination, or programme management, ideally within a non-profit or food service setting.
Strong understanding of food safety regulations and service quality standards.
Experience in developing and implementing SOPs, training programmes, and quality audits.
Excellent communication and interpersonal skills, with the ability to train, motivate, and engage staff and volunteers.
Strong problem-solving skills with a continuous improvement mindset.
Ability to manage multiple priorities and projects across different locations.
Proficiency in using Microsoft Office Suite and quality management systems.
Work Context
· The post is based in Nottingham and will involve regular travel to three Open Kitchens and potential new locations, so a valid driver’s licence and reliable transport are desired.
Some evening and weekend work may be required to support kitchen operations and events.
Deadline for applications is 4th May 2025 however we reserve the right to end the application procedure early should the right candidate be found.
NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
The client requests no contact from agencies or media sales.
Role description:
We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Database and Insights Officer. This will be our first dedicated database role and will provide the right candidate with a rare opportunity to help configure and oversee the delivery of the Charity’s new CRM.
As a key member of our team, you will play a vital role in maintaining the accuracy and compliance of our Beacon database. You will maintain and enhance our database, clean, process, and import data from various sources, provide database support to colleagues across the organisation. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload.
We are looking for an individual who is as passionate about data as the work we do as a Charity to join our Operations team. This role will be key, as we launch our ambitious new strategy to grow our income, reach and impact. Working across teams, the database and insights will help shape and guide our key marketing campaigns, fundraising initiatives and impact reporting.
Main Responsibilities:
Responsible for the front end day-to-day management of our CRM system. Maintain data management processes and procedures to ensure data accuracy, consistency, and security. Including:
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Beacon (CRM) Management
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Financial reconciliation
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CRM integrations
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Reporting, insight and data selection
Person Specification:
Knowledge and experience
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Previous knowledge and experience of using a CRM fundraising database.
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Experience of managing a database system in a complex environment.
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Experience of handling large and complex data sets using sensitive personal information.
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Previous experience of working in an office environment performing similar duties.
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Knowledge of data protection and GDPR.
Skills, abilities, and behaviours
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Excellent verbal and written communication skills.
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Ability to work on own initiative and as part of a team.
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Good IT skills.
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Excellent administrative, organisational, time management and prioritisation skills.
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Analytical and strategic approach to problem solving.
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Confident with excellent interpersonal skills.
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Ability to work under pressure, to target and deadline.
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Good team player who is willing to support and help others in the team.
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Highly organised with excellent attention to detail.
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Professional, diplomatic and discreet and able to maintain confidentiality.
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Core IDVA
Salary: £26,000 - £32,000 depending on experience.
Location: Hammersmith
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
We work within a coordinated partnership response to violence against women and girls as part of the Angelou Partnership. Within the partnership ADVANCE provides independent domestic abuse advocacy and support for women, children and young people who have experienced domestic abuse.
The IDVA will work within a dynamic, fast paced, crisis intervention, advocacy, and support service to ensure the voice of survivors informs every stage of the process specialising in working with clients at high risk. They will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women from aged 13, focusing on working with those aged 18 and over who access the domestic abuse service. They will advise women on criminal justice and civil remedies and related matters, support women to attend court where necessary, and coordinate the provision of multi-agency support. Part of the role will to be to establish positive, proactive, and innovative working relationships with services providing services to clients and partner agencies within the Angelou Partnership. As a Core IDVA will work across the boroughs mentioned above, under the guidance of the team leaders and project manager.
To be successful as the Core IDVA you will need the below experience and skills:
To be successful as a Core IDVA, you’ll need to have an excellent understanding of domestic abuse and its effects on women and children and of best practice within the domestic abuse sector. As an experienced domestic abuse advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic abuse, of supporting women involved in mental health services, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.
We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.
How to apply: Via our careers site
- Interviews are taking place, week commencing on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Department: Insight, Policy, and Communications
Reports to: Senior Head of Policy & Insight
Location: Home-based, with extensive travel across England, Scotland, and Wales
Contract: Full-time, Permanent
Benefits:
- 25 days holiday plus England bank holidays
- Employer pension contribution up to 5%
- Life insurance, critical illness cover & private health benefits
- 37.5-hour workweek
Note: This role requires frequent travel with overnight stays across England, Scotland, and Wales to manage community-based projects.
About British Gas Energy Trust (BGET)
British Gas Energy Trust (BGET) supports individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. This is an exciting opportunity to lead the delivery of a new nationwide energy-debt support programme, providing crucial assistance to those in or at risk of fuel poverty.
We are seeking a dynamic, proactive manager with at least five years of experience in outreach programme management and people management, who can drive engagement, oversee complex projects, and ensure impactful delivery across diverse communities.
Key Responsibilities
Programme Management & Delivery
- Develop and implement a comprehensive nationwide outreach strategy to deliver energy debt support to vulnerable communities.
- Oversee a rolling year-long calendar of weekly community-based money and energy advice events, ensuring smooth execution and maximum impact.
- Manage funded organisations and partners, ensuring they meet their obligations under grant agreements and deliver high-quality services.
- Monitor and evaluate programme performance, using data analysis and impact reporting to refine strategies and enhance future outreach efforts.
- Provide monthly, quarterly, and annual performance reports to senior leadership, highlighting key outcomes and insights
- Work closely with local charity partners, community groups, and British Gas advisors to facilitate events and outreach activities.
Stakeholder & Community Engagement
- Build and maintain strong relationships with local communities, organisations, and leaders, fostering collaboration and expanding outreach efforts.
- Advocate for BGET’s mission in public forums, policy discussions, and stakeholder meetings, influencing positive change.
- Foster strong working relationships with British Gas senior leaders, teams and volunteers, aligning outreach efforts with corporate social responsibility initiatives.
Team Leadership & Budget Management
- Lead and manage the Outreach Team, providing guidance, training, and support to ensure high performance and alignment with BGET’s values.
- Oversee the budget for outreach activities, ensuring efficient resource allocation and financial accountability.
Communications & Marketing Support
- Support the development of marketing materials and communication campaigns to engage diverse audiences effectively.
- Contribute to the design of promotional content, ensuring messaging aligns with BGET’s strategic goals and outreach objectives.
Person Specification
Essential Skills & Experience:
- Proven experience in grant and project management, including grant programme design and the use of project management software.
- Strong data analysis and reporting skills, with the ability to interpret trends and translate complex data into actionable insights.
- Excellent written and verbal communication skills, with the ability to engage a wide range of stakeholders confidently.
- Highly experienced in stakeholder engagement and relationship management, with an empathetic approach to diverse perspectives.
- Strong proficiency in Office 365 (Excel, PowerPoint, Teams), grant management systems, data management, and project management tools.
- Exceptional time management, attention to detail, and organisational skills, ensuring deadlines are met in a fast-paced environment.
- Self-motivated and proactive, with the ability to work independently while contributing to a small, dynamic team.
- Adaptable and flexible in response to changing circumstances, able to reprioritise as required.
- Willingness to travel extensively and occasionally work outside standard office hours to support events.
Desirable:
- Experience managing outreach programmes within the energy or charitable sectors.
This role is an opportunity to make a real difference in communities across the UK, leading a programme that delivers tangible support to those who need it most. If you are passionate about tackling fuel poverty and have the skills to drive a high-impact outreach initiative, we encourage you to apply.
Please note that we are not able to offer sponsorship for this role.
We may close the advert early if we feel we have the right selection of candidates, so please dont delay in submitting your application.
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Social Care IDVA - RBKC
Salary: £28,000 - £32,000
Location: Across three locations within RBKC and Hammersmith Head Office
Contract: Permanent
Hours p/w 35 hours per week (some working from home up to 2 days)
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Social Care IDVA will work within a dynamic, fast paced, crisis intervention, advocacy, and support service to ensure the voice of survivors informs every stage of the process, specialising in working with women whose families are involved with Family Children Services and risk to children is a factor. You will work to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women, focusing on working with those aged 18 and over who access the domestic abuse service. This role is part advocacy, part training/education and project work to improve response to victim/survivors experiencing domestic abuse. You will be embedded in the local authority Family Children Services team, working with Social Care professionals to ensure they adopt a trauma informed approach, can recognise the dynamics of domestic abuse and are providing more holistic support. You will be the domestic abuse subject matter expert on site, upskilling fellow professionals and acting as a point of contact for any clients experiencing domestic abuse and support requirements from Family Children Services.
The Social Care project was established in 2021 and has been working in partnership with Hammersmith and Fulham Family Children Services, so the IDVAs will inherit strong working relationships and a commitment from all parties to offering more trauma-informed services. The borough has a focus on prioritising and developing good DA work in social care and this is an opportunity to be a major player in institutional change, ensuring that women accessing Family Children services for their children have an improved experience and that the local authorities are leading the way for all survivors engaging with their services.
Advance delivers nationally accredited, quality marked services in Hammersmith & Fulham, Westminster, Kensington & Chelsea, Brent, Ealing, and across parts of East London. We work within a coordinated partnership response to domestic violence to provide independent domestic violence advocacy and support for women, children and young people and women’s community services for women who are involved in the criminal justice system, in anti-social behaviour or are at risk of breaking the law.
About You:
You will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse in various areas of need, with particular knowledge on children safeguarding/legislation. As an experienced domestic violence advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic violence, of supporting women with child safeguarding, needs, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.
To be successful as the Social Care IDVA you will need the below experience and skills:
You will establish positive, proactive, and innovative working relationships with housing services and partner agencies.Provide high-quality crisis intervention, information, advocacy, and proactive support to women referred to the service, in respect to risk management and safety planning, criminal and civil remedies, housing, health, welfare rights, and children’s legislation.
Your abilities extend to assessing the needs and risks of survivors, carry out short and longer-term risk management, safety planning and support and identify and refer to services appropriate to their needs.Advising women of their rights and options for seeking help and support from other agencies and proactively advocate to ensure barriers to accessing support and protection are reduced. You will work as an advocate and educator to raise awareness and upskill professionals within Children Social Care plus work with colleagues to successfully develop and deliver training.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Interviews are taking place on rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email contact the Talent team via our website and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Graduate Internship Programme
The Commonwealth Foundation is recruiting for its Graduate Internship Programme. We are seeking four Interns for six-month placements across different areas of the Foundation.
To be considered, all applicants must have an existing right to work in the United Kingdom and must be able to provide evidence of that right in their application.
Who we are
The Commonwealth Foundation is an intergovernmental organisation established by Member States in support of the belief that the Commonwealth is as much an association of peoples as it is of governments. We are the Commonwealth agency for civil society; an organisation dedicated to strengthening people’s participation in all aspects of public dialogue, so they can act together and learn from each other to build democratic societies.
Our vision is of a Commonwealth of equal, just and inclusive societies. Our mission is to contribute to that vision by:
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Supporting the active and constructive participation of Commonwealth citizens in all aspects of their governance
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Nurturing the growth of vibrant and free civil societies in all Commonwealth countries
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Advancing the principles and ideals of the Commonwealth
We work in accordance with our values to advance the principles and ideals of the Commonwealth as enshrined in the Commonwealth Charter.
The role
Our Graduate Internship Programme provides opportunities for recent graduates to participate in all aspects of the Commonwealth Foundation and gain experience, strengthen their knowledge and develop their skills.
We maintain a team of interns who are recruited together for a six-month period, which may be extended to a maximum of 12 months depending on performance and the needs of the Foundation. Our interns are fully integrated into the Foundation’s staff structure, and we pay close attention to their professional development.
The successful candidates will be allocated to one of the following areas of our work:
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Commonwealth Civil Society (home of our major grants work)
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Advocacy & Creative Programme (home of our cultural initiatives including adda and the Commonwealth Short Story Prize, outreach, advocacy, the Critical Conversations events series, and delivery of the Commonwealth People’s Forum)
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Communications (working across the Foundation as part of the Knowledge, Learning & Communications team)
Responsibilities are tailored to the needs of each team and the intern’s own areas of skill and interest. For more information on our programmes and our work, see our current Strategic Plan, available on our website.
Although interns will be based in one of the above programmes, we are a small team, and so interns may have the opportunity to experience other areas of the Foundation’s work and to also collaborate with their fellow interns on specific projects.
Our responsibility to Interns
We prioritise the professional development of our interns, encouraging participation in both internal and external learning opportunities and experience across programme areas to broaden knowledge and skills.
We include our interns in all our activities including strategic and work planning and staff events, and endeavour to ensure that everyone feels nurtured and valued.
Who we are looking for
The Foundation strives to be a welcoming and inclusive place to work. We aim to ensure that the Graduate Internship programme is as accessible as possible to people from a range of socio-economic backgrounds.
You will have excellent research and administrative skills and ideally have a good knowledge of, or interest in, at least one area of our work: freedom of expression, climate justice or health justice. Experience using technology is important, and knowledge of Microsoft Office and online platforms is required.
We are looking for people who are curious and willing to learn and who will actively promote the values and principles of the Commonwealth and the Foundation.
You must possess and declare at the time of application the right to work in the UK for the full duration of the internship. The Foundation cannot assist in altering the visa status of any applicant.
What we offer
We offer interns a salary of £2,100 per month (equivalent to £25,200 per annum) for a six-month fixed term internship contract. Annual leave is calculated at 30 days per year (pro-rata) inclusive of public holidays and the Foundation’s own designated leave days.
We are currently operating a flexible working policy which requires all staff including interns to work from our central London office at least five days per fortnight including every Wednesday. Applicants must be able to affirm their capacity and willingness to work within our policy.
There is no expectation of a role with the Foundation at the end of the internship, although interns are welcome to apply for any roles advertised externally.
Our commitment
The Commonwealth Foundation is dedicated to ensuring that the diverse voices of the Commonwealth are fully represented in our workforce, driving innovation, creativity, and meaningful impact in all that we do. We encourage applicants from all backgrounds to join us in our mission to create a more equitable and inclusive world.
If you need us to make any special accommodation in the recruitment and selection process because of a protected characteristic, please let us know.
The process
Applications should be submitted online via our website, please also refer to the downloadable role description available on the website.
Please note, the application requires you to provide evidence of your existing right to work in the UK, and the Intern must have existing right to work in the UK for the full duration of the internship in order to apply for this position. The Foundation cannot assist in altering the visa status of any applicant.
Closing date:
The closing date for applications is Monday, 14 April 2025, 1pm BST. However, we will monitor the number of applications received and reserve the right to close the application window early or extend the closing date as necessary. We recommend submitting applications as early as possible.
Interviews dates:
Please note updated information: 12, 13, 14 May 2025, in person (to be confirmed)
Internship start date:
Monday 30 June 2025
DEADLINE FOR APPLICATIONS
Monday 14 April 2025, 1.00pm BST
(We may stop accepting applications shortly before this date, depending on the volume of applications received.)
The client requests no contact from agencies or media sales.
Individual Giving Fundraiser
We are RABI – the farmers charity.
We support farming people across England and Wales with expert, one-to-one practical, financial and emotional help, 365 days a year. From confidential advice and mental health support to direct financial assistance, our tailored services respond to the unique challenges of farming life.
At the heart of our mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. We’re working to close the farming wellbeing gap and build a future where farming people can thrive. Over the past 25 years alone, we’ve delivered around £¼ billion in direct financial support to the farming community. Today, our wrap-around support services are evolving to reach more people before crisis hits.
Together, we’re on a journey to help shape a future our farmers deserve.
Summary and key purpose
This new role will be primarily responsible for developing, marketing and managing our individual giving together with working across other fundraising disciplines. You will be a key member of our fundraising team, producing compelling fundraising communications, stewarding individual donors, including regular donors and gifts in memory. You will ensure that our donors receive excellent care.
Our Individual Giving programme will incorporate one-off donations, regular giving, digital fundraising, appeals and in-memory giving. You will do this, with the support of our recently appointed fundraising agency, who you will manage our relationship with week by week.
A critical element of the role will be how we market ourselves to potential new donors, taking them on an emotional engagement journey in order to solicit regular gifts.
Your expertise and skills:
To excel in this role, you will need prior experience of working in a fundraising setting, with an understanding of good stewardship practices. You should be a self-starter who thrives in a dynamic environment, working across teams and meeting multiple deadlines. Your excellent relationship management skills will enable you to effectively communicate with a diverse range of stakeholders and gather information on new projects. You must have a thorough understanding of individual giving, developing donor journeys and experience of work with agencies.
Key responsibilities:
- Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors.
- Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns to engage and drive action from new and existing supporters.
- Manage our newly appointed fundraising agency, and in doing so, help deliver an ambitious appeal programme and income target.
- Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets.
- Communicate and document key performance indicators across individual giving appeals. Ensuring you provide commentary to accompany results reporting, drawing on insights and the wider picture to add context and make recommendations from your learnings.
- Work with the fundraising agency and RABI communications team to produce and edit appropriate collateral.
- Devise and deliver supporter communications, including stewardship activity, welcome journey content and appeal communications.
- Help ensure that we comply with legal and compliance requirements including industry best practice, GDPR/PECR regulations and the CIOF code of Fundraising Practice.
- Develop and maintain good working relationships and liaison with other members of RABI staff.
- Take part and contribute to team meetings.
- Cooperate with RABI on health and safety matters, taking reasonable care of own and other people’s health and safety within the workplace. Follow and H&S training received and alert RABI to any serious risks.
- Actively participate in the staff appraisal scheme and be committed to training and development in line with RABI’s aims and objectives.
- Liaise with volunteers, clients, contractors and other stakeholders as necessary.
- Promote the Charity’s work, assisting with demonstrations and in fundraising and awareness events as appropriate.
- Perform any other reasonable task as required by the Charity.
Person Specification:
Essential
- Marketing or direct marketing or marketing qualification.
- Experience of using direct marketing methods to recruit, retain and develop supporters (e.g. telemarketing).
- Previous direct marketing or transferrable experience. This should include project managing or assisting a project manager to plan and deliver activity and evaluate results
- Planning, delivering and managing individual giving programmes.
- Delivering donor recruitment and retention projects from initiation to completion.
- Proven track record of meeting or exceeding targets from unrestricted donations.
- Presenting confidently to a variety of audiences.
- Building relationships and maximising engagement with donors and supporters
- Able to create and tailor engaging and emotive copy for a range of different channels.
- Empathy with the goals and objectives of RABI.
- A positive and creative approach to work, with the ability to multitask.
- Strong interpersonal skills, including good telephone manner and empathy towards in-memory donors.
- Ability to record accurate data and work with a CRM system
- Self-motivated and confident in working, both independently and in teams
- Good communicator, including face-to-face, phone, in writing and via remote communications.
- Good written and numeracy skills.
- Ability to manage time effectively, prioritise workload and plan-ahead.
- Good IT skills (MS Office including Excel and Word).
- Understanding of Data Protection and fundraising regulations, compliance and best practice.
- Proficiency in using Microsoft Office
Desirable
- Knowledge of targeting, segmentation and response analysis.
- Knowledge of testing, validation and taking campaign learnings forward.
- Knowledge of print and online production processes.
- Understanding of the Gift Aid process.
- Voluntary sector experience.
- A full UK driving license.
- Experience of database use
- Experience of fundraising platforms such as Just Giving.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
Benefits
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based.
REF-220 807
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shiloh Rotherham is a charity that offers support to adults who are homeless or at risk of homelessness. Our vision is for everyone to have a safe place to call home and have the opportunity to live independently with a good quality of life.
An exciting opportunity has arisen to join our staff team. We are looking for a compassionate, empathetic Progression Worker with strong interpersonal and communication skills who is passionate about helping vulnerable adults progress and achieve their goal of living independently.
Alongside managing a small caseload, you will be the first point of contact for many who are experiencing a crisis, assessing needs and providing direct support yourself or signposting/referring to others as required. This role will enable our service users to develop the knowledge, skills, and confidence they need to achieve the following outcomes: improved housing situation, increased resilience and personal decision-making, improved health and wellbeing, and improved skills and knowledge.
The application deadline is noon on Friday, 11th April 2025. Interviews will take place between the 22nd and 25th of April 2025. However, we will review applications as they are submitted and may bring candidates forward for an interview (with reasonable notice) at any time. We may also close this vacancy early if sufficient applications have been received.
The client requests no contact from agencies or media sales.
Age UK is recruiting! We have a fantastic opportunity to join our Retail Support team as an Administrator.
Working within our dedicated Retail Support Team, the successful applicant will utilise their skills in administration, data management and customer service to help ensure Age UK's retail Operations are compliant and well-supported.
Working full-time at our Warrington office, you will support our Retail Support Senior Co-ordinator in the swift response to both internal and external stakeholders, both over the phone and via email, while fostering positive relationships with shops, volunteers and external contacts.
With an average of around 4,000 retail volunteers supporting our shops and over £2 million generated annually through Gift Aid, you will take responsibility for any administrative duties through our new online volunteer application platform as well as ensuring the accurate compliance and administration of Gift Aid across Age UK's retail estate; experience and knowledge of Gift Aid is therefore fundamental to the role.
If you are a motivated Administrator looking to use your skills to support a charity that provides vital services and support to older people, then this may be the role for you!
Please see job description for full responsibilities.
Age UK Grade 8N
Must haves:
- Experience working within a high volume multi-functional administration role
- Experience and knowledge of Gift Aid scheme
- The ability to prioritise your own workload
- Proficiency in the use of MS office applications including, Word, Outlook and TEAMS
- Experience at an advanced level of using Excel including V-look ups and formulas
- An ability to work on own initiative and as part of a team
- The ability to train on bespoke systems tailored to unique organisational requirements
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Position: Special Events Administrator
Hours: Full-time (35 hours a week)
Contract: Fixed Term until 24th December 2025
Location: Office-based in London office with flexibility to work remotely
Salary: Starting from £26,384 per annum plus excellent benefits
Salary Band and Job Family: Band 1*, Charity
*you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The Special Events Officer will play a crucial role in supporting the delivery of a busy and varied schedule of events in the final year of the Stop MS Appeal. This position provides administrative and logistical support to ensure the smooth execution of events, contributing to the achievement of the £100m target for MS research. You’ll be working with major donors and collaborating with many teams including philanthropy, corporates and trust.
The role requires a proactive, detail-oriented individual with strong organisational skills to assist with the preparation, coordination, and post-event follow-up.
Please note this is a fixed term contract until the 24th December 2025.
Closing date for applications: 9:00 on Monday 7th April 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health Service in Slough.
£18,720.00 per annum, working 30 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
Hope House provides support for 16 customers over 2 sites. The first site is a 10-bed supported housing unit and the second consists of 6 independent living flats. The supported housing unit has staff present 24 hours 7 days per week (with sleep- ins). Our customers residing in the independent living flats receive floating support during day-time hours.
The team at Hope House is comprised of 1 Contract Manager, 1 Team Leader, 4 Support Workers, 2 Waking Night Support Workers.
We have a current vacancy for a Waking Night Support Worker. This is a 9-month Fixed Term Contract secondment cover with the possibility of extension to a permanent contract depending on the current employee's secondment.
This is a great opportunity for a Night Support Worker wanting to gain exceptional experience within the mental health field, based on the solid working relationship with Specialist Community Mental Health Team (SCMHT). We have recently implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.
The shift pattern for this role involves a rolling rota, meaning some weekend and bank holiday work will be required.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website
What you'll bring:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Experience working in mental health
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We have an exciting opportunity for an Non Domestic Abuse Related Independent Stalking Advocate to join the specialist team in Bedfordshire, working 37.5 hours a week. This role will focus on victims of stalking, that are non domestic abuse related. This exciting role is a fixed term contract, beginning from the 1st of April, 2025 and ending on the 31st of March, 2028. This role is a 3 year fixed term role, subject to year on year funding being available.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the Role:
This role is based in Bedfordshire with consideration given to hybrid working. As an Non DA Related Independent Stalking Advocate you will be:
- providing a high quality support & advocacy service to victims of stalking
- working closely with our IDVA services within Bedfordshire
- managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service through individual safety planning, advocacy, emotional and practical support
- working with other agencies and advocating on behalf of service users in order to help them access services to keep them safe
- working within a multi-agency framework consisting of voluntary and statutory partners to build local partnerships, in order to offer a coordinated response to stalking
- promoting the service and raise awareness of stalking through regular training of local partners.
You will need:
- Experience of working in support and advocacy with victims of stalking would be advantageous
- To be able to prioritise work & deal with competing demands
- Ideally you will hold a ISAC or SafeLives IDVA accreditation, relevant degree, vocational qualification or relevant experience of delivering a service and working with victims of stalking and/or domestic abuse
- A driving license and access to a car, as this role covers the whole of the county
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join an exciting new chapter at Winchester Science Centre! This dynamic role offers the chance to be at the forefront of our rapidly growing events programme, managing corporate relationships and enhancing our brand within the hospitality sector. With a unique venue featuring a 168-seat Planetarium and interactive exhibits, you’ll be instrumental in delivering unforgettable events while making a real impact at a charity that's all about inspiring and engaging communities. If you're a proactive, target-driven professional who thrives in a fast-paced, collaborative environment, this is your chance to shine!
Job Advert: Events Officer (Venue Hire & Corporate Relations)
Hours: Between 3-5 days per week (22.5-37.5 hours). Please note the advertised salary and holiday is based on working 37.5 hours per week so therefore salary and pay will be adjusted according to the agreed weekly hours.
Work pattern: A flexible work pattern will be required to accommodate a varying events schedule, including some weekends and evenings.
Salary: £26,500-£30,000 per annum (full-time)
Contract: Permanent
Line manager: Head of Programming
Responsible for: Birthday Party Host, Inspirers and Event Casuals
Holiday: 25 days per annum plus bank holidays (full-time). Option to buy/sell some leave and gain additional days for continuous service after four years. The post-holder will be expected to work some bank holidays when duties require, for which time off in lieu will be available.
Location: Between both sites - Winchester Science Centre, Winchester, SO21 1HZ and Wonderseekers HQ, Eastleigh, SO50 9DE.
Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, electric vehicle salary sacrifice scheme, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, enhanced pension contribution and pension salary sacrifice scheme, inflationary pay rise subject to charity performance and more.
Application deadline and interviews: The application deadline is Thursday 10th April 2025 at 9am with interviews likely to take place between 22nd – 29th April. We encourage interested candidates to submit their applications promptly, as we may invite suitable applicants for interview before the stated deadline. We therefore reserve the right to close the recruitment process early.
Please contact us if you’d like to arrange an informal chat or have any questions about the role before applying by emailing - see website for contact details.
About our Charity
Wonderseekers (the Charity behind Winchester Science Centre) strives to engage all children with science so they can live happier, healthier and more sustainable lives and contribute to improving life on earth. The Charity runs Winchester Science Centre - a vibrant, hands-on experience for young children. Promising an exciting day out for families, with curriculum-linked trips for schools and an evening events programme, the Science Centre welcomes over 170,000 visitors every year. Through our magnificent planetarium and live science experiences, science is brought to life in imaginative, fun and accessible ways that means everyone is included.
The Role
The Events Officer (Venue Hire & Corporate Relations) is a brand-new role within our Programming team. We are seeking a proactive, target driven Events professional with great interpersonal skills, who thrives in a busy working environment and who will enjoy making a valuable contribution to our Charity. The ideal candidate will be commercially driven and have a strong background in venue hire management and corporate relationship development, with experience in delivering successful events that meet client expectations and business objectives. The role will work alongside a team of professionals who each deliver the core programme for our iconic visitor attraction.
Key Responsibilities
Venue Hire Management
- Successfully deliver budgeted income targets for venue hires.
- Oversee the booking, scheduling, and coordination of venue hire events at Winchester Science Centre ensuring seamless execution from start to finish.
- Manage client inquiries and provide expert advice on venue availability, layout options, and event suitability.
- Develop and maintain an efficient booking system for venue hire, ensuring high levels of customer satisfaction.
- Collaborate with internal teams to ensure all event logistics are handled efficiently.
Corporate Relationships
- Build and nurture relationships with corporate clients, including event organisers and business partners.
- Identify new opportunities for corporate event bookings, leveraging existing networks and prospecting new leads.
- Maintain regular communication with corporate clients to ensure expectations are met, providing a high level of customer service and post-event follow-up.
- Act as the primary point of contact for corporate clients, providing guidance and support throughout the event planning and execution process.
Event Planning & Coordination
- Support clients in planning and coordinating events held within the Science Centre, utilising the venues unique attributes.
- Coordinate logistics with internal teams such as catering, AV requirements, duty management.
- Ensure that event hires align within the Wonderseekers charitable objectives.
- Management of individual event budgets maximising resources and ensuring budgeted targets are met.
Sales & Marketing Support
- Contribute to the development and execution of marketing campaigns aimed at promoting the venue and corporate event services.
- Assist with the preparation of promotional materials, proposals, and presentations to prospective corporate clients.
Operational support
- Duty Managing on the day of events and being responsible for motivating, inspiring and delegating tasks to team members, ensuring events are operating at maximum efficiency through rota management.
- Act as Duty Manager, when needed, being responsible for the whole building.
- Overseeing the visitor experience journey for events, ensuring customers have a memorable and positive experience.
- Be an excellent team player and lead by example.
- Overseeing event set up and building management during events including maintaining general cleanliness, reporting faults to the Estates team, completing health and safety and fire alarm checks as required and routinely inspecting facilities both inside and outside.
- Overseeing bar, admissions and retail operations during an event when required.
- To follow risk assessments, health and safety standards, safeguarding and access requirements providing a safe, secure and accessible environment for our visitors.
- Remaining calm and in control in order to assist in challenges such as customer complaints and changing staffing needs.
- Work closely across departments to ensure high-quality delivery.
- General events support such as cleaning, tidying, restocking and serving refreshments.
Key Skills and Experience
- Minimum of 2 years experience in event management, with a focus on venue hire and corporate client relationships.
- Proven track record in managing corporate events and driving sales.
- Excellent interpersonal and communication skills, with the ability to build rapport and maintain relationships with clients and customers at all levels.
- Strong organisational skills and the ability to manage multiple events simultaneously.
- Problem-solving and decision-making skills, particularly in high-pressure situations.
Interview Process:
We look forward to getting to know you through our friendly and welcoming interview process. The interview is likely to include a pre-interview task and questions from our panel. Interview questions will be circulated in advance.
We can’t wait to hear from you! Please contact us if you’d like to arrange an informal chat, or have any questions about the role before applying - see website for contact details.
Ready to Apply?
When you are ready to apply, please submit your application through our recruitment portal.
You will be asked to submit your contact details and answer a few questions so we can get to know you. Please keep your responses concise, this is your opportunity to really stand out. After answering these questions, please upload your cover letter and CV.
Need information in a different format or would like to apply in an alternative way? Just get in touch using the email address above or call our office and book a call with HR.
No recruitment agencies, thank you.
To create a more equitable world where all children treasure science and are equipped and empowered to improve lives and protect and heal our planet.

The client requests no contact from agencies or media sales.
This role is based in the UK on either a remote homeworking contract or a hybrid contract based in our London office. Salaries are representative of work location.
Fixed Term Contract - 12 months
-Salary: £49,140 based in our London Office, hybrid two days per week with three days from home.
-Salary: £44.400 remote homeworker (UK)
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
Learn about our vision, mission and values
About the role
Christian Aid is seeking a Digital Acquisition Specialist to lead our paid search (Google and Microsoft) and paid social media campaigns (particularly on Meta platforms). You will play a key role in advancing our mission by acquiring new supporters and generating income through targeted, data-driven campaigns.
Working closely with the Digital Marketing Manager, you will design, execute, and optimise digital campaigns, ensuring they align with organisational goals and deliver measurable results. You'll manage 80% of campaigns in-house while collaborating with external partners for the remaining 20%. Your expertise in campaign strategy, budget management, and performance analysis will be crucial in maximising Return on Investment (ROI).
This role offers an exciting opportunity to contribute to Christian Aid's mission while working in a dynamic, agile environment. Occasional travel may be required, particularly during humanitarian emergencies.
About you
You are an experienced digital marketing professional with a strong background in both paid search and paid social campaigns. With at least three years of experience (in-house or agency), you are confident in managing Google Ads, Microsoft Advertising, and Meta platforms. You have a solid understanding of audience targeting, keyword strategies, and performance optimisation.
Your skills in data analysis (using tools like Google Analytics 4) allow you to identify performance trends and generate actionable insights. You are proficient in creating compelling ads using tools such as Canva and Photoshop, and you can collaborate effectively with creative teams.
Strong communication and copywriting skills are essential, as you will present campaign strategies, deliver performance reports, and provide clear recommendations to stakeholders.
Please refer to the attached full job description for a comprehensive overview of the role.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.
We have an exciting opportunity for an experienced team leader to join our Children & Young People's Domestic Abuse team in Lancashire , working 37.5 hours per week.
You will be responsible for a team of Caseworkers supporting young people who have witnessed Domestic Abuse from the age of 5 - 18 years. The caseworkers work on a one to one basis with those affected, as well as providing group sessions to suitable cohorts. Support is provided mainly within schools however interventions can also take place within local communities.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based from either Preston, Accrington or Blackpool office. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
As a Team Leader you will be:
Ensuring the delivery of excellent services to victims in accordance with service specifications and performance targets. Supporting and effectively managing operational staff, to achieve the overall aim of supporting clients meeting the VS Servic e Model.
The role will work collaboratively with the Operations Manager/Management team, in the implementation of the VS business plan and the continuous development of the service to maximise positive outcomes for clients.
This role will focus on the performance management of direct line reports including the allocation/auditing of cases and the collation of service performance reports, measuring KPIs and quality compliance.
You will need: -
- Considerable experience of working with children and young people, experience of delivering groups would be advantageous.
- You will have a thorough understanding of the impact of Domestic Abuse on children and young people.
- Experience of risk assessment and case management.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.