Domestic abuse volunteer volunteer roles

NAPAC (the National Association for People Abused in Childhood) provides emotional support to adult survivors of all types of childhood abuse; including physical, sexual, emotional abuse or neglect.

We offer empathy, validation, normalisation, understanding and care to our callers. We also assist survivors in finding longer term or local support, utilising common coping and grounding mechanisms, as well as signposting to other services who may be able to provide additional support.

Our service is vital as many survivors of childhood abuse continue to be negatively impacted by their experiences into adulthood – from complex post-traumatic stress disorder, eating disorders and depression amongst other challenges.

It doesn’t have to be this way – this is the chance for you to change someone’s life for the better. We are seeking empathetic and resilient Volunteer Call Handlers to join our friendly team in Stockport.

Volunteer Call Handlers answer calls to NAPAC’s primary survivor support service – the telephone support line, so being confident speaking on the telephone is essential.

Due to the nature of the role, we require our volunteers to be above the age of 21.

Our volunteers at NAPAC are part of a unique, welcoming team where they receive 1:1 support from those around them. Volunteers will receive a 5-week training course (4×3-hour sessions plus a shadowing week).

Volunteer recruitment is ongoing with courses running every couple of months. Here you will receive specialist trauma-informed training and be fully equipped with the skills you need to feel confident in supporting survivors. Volunteers are also invited to attend our twice-yearly training days where we host guest speakers from other relevant organisations. Our volunteers play a crucial role supporting survivors and make a real difference to someone’s life with every call.

Walking Group Volunteers help service users build confidence, improve wellbeing, and reduce social isolation by supporting them to take part in regular group walks in their local community. The role also includes light shopping support—helping individuals access local shops, build independence, and feel more comfortable navigating their community.

What you will be doing

• Encourage conversation, connection, and gentle physical activity in a supportive and friendly environment, helping service users feel safe, included, and confident during walks.
• Create an inclusive, encouraging atmosphere where service users can build social skills, connect with others, and increase self esteem.
• Provide light, practical support with shopping trips, such as visiting local shops before or after walks.
• Help service users plan small shopping tasks (e.g., picking up essentials).
• Lead or co lead regular walking sessions with service users in local parks, streets, and community areas.
• Encourage independence while offering reassurance and support with navigating shops, queues, and payment if needed.
• Assist service users in becoming more familiar with their neighbourhood, including shops, parks, cafes, and community spaces
• Help identify opportunities to take part in local activities that promote independence and wellbeing.
• Report any concerns or changes in a service user’s wellbeing to staff promptly.

The skills you need

• Friendly, patient, and supportive
• Good communication and listening skills
• Empathetic and encouraging
• Reliable and able to maintain professional boundaries

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

As an Arabic Interpreter Volunteer, you will be supporting individuals (on an adhoc basis) who speak little to no English and helping them to communicate with others in society. This role is necessary for our service user to feel included as well as supported. This would be a great opportunity for you to meet someone new and make a difference in their time at Hestia!

What you will be doing

• To maintain strict confidentiality and good working relationships
• To be able to meet with client when required for appointments and other professional meetings when needed
• Speech translating along with translating written documents from English to Arabic

The skills you need

• Fluent in Arabic
• Be understanding and patient, as well as sensitive to service user’s emotions
• A good communicator who is able to create a relaxing and nurturing environment

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Do you enjoy playing games and engaging with people? Are you interested in boosting people’s socialising abilities and cater a safe and cheerful experience? If so, we are recruiting for a volunteer to facilitate weekly games and chat sessions at our Service.

What you will be doing

• Coordinate and set up a weekly games and chat group
• Create a safe space for individuals to express themselves
• Teach people how to play new card and board games
• In the sessions encourage members of the group to connect and relate to each other through playing cards, board games and holding conversations

The skills you need

• Good interpersonal and communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Calm, patient, friendly and welcoming
• Keep a record of attendees, provide feedback, and report any concerns to the staff team.

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Are you a qualified Yoga Instructor who would enjoy facilitating weekly sessions to help individuals with their general well-being. This is an opportunity for you to share techniques with others. We are looking for a volunteer who is available on Thursdays at 12pm!

What you will be doing

• Design session plans enabling all group members to increase fitness, suppleness and help them relax
• Teach the group yoga postures and breathing techniques which allow a range of mixed ages and abilities to participate
• Inspire and motivate people to attend and get involved in the group activities where possible and encourage the group to help design future sessions
• Keep a record of attendees, provide feedback and report any concerns to the staff team

The skills you need

• Skilled and qualified Yoga Instructor
• Good communication skills
• Ability to provide a supportive and inclusive atmosphere that encourages learning and participation

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

As a Document Support Volunteer, you will meet with a service user once a week to provide assistance with tasks such as completing forms, preparing basic documentation, and supporting applications related to areas like divorce, housing, benefits, which includes forms related to legal processes. The role will involve giving practical support with these matters, and helping navigate the information provided.

What you will be doing

• Support service users with completing important documents, including housing forms, benefit applications, referrals, and basic administrative paperwork.
• Help individuals understand written information and fill out forms clearly, working towards the various deadlines
• Maintain confidentiality and handle sensitive information with care.

The skills you need

• Comfortable completing forms and supporting others with written tasks.
• Good attention to detail and the ability to explain information clearly and calmly.
• Confident using basic IT tools (e.g., Word, email, online forms).
• Empathy, patience, and the ability to work in a trauma informed, person centred way.

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

In this role, you’ll help create a fun, uplifting atmosphere where participants can relax, express themselves, and enjoy music together in a supportive environment. Whether someone wants to belt out their favourite song or simply watch and enjoy, you’ll help make the session welcoming and inclusive for everyone!

What you will be doing

• Set up and pack down karaoke equipment, ensuring everything runs smoothly
• Welcome participants and help them choose songs
• Encourage involvement in a positive, non pressured way
• Create a safe, supportive, and friendly space where everyone feels comfortable taking part.
• Support staff with basic session coordination as needed

The skills you need

• Friendly, approachable, and patient
• Comfortable engaging with individuals from diverse backgrounds
• Enjoys music and creating a positive atmosphere.
• Reliable and confident supporting small groups.
• No singing ability required—just enthusiasm!

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

Do you have a passion for ballet and want to make a difference? We’re looking for a volunteer to support a beginner on a one-to-one basis. This role may involve a mix of remote and face-to-face sessions!

What you will be doing

• Deliver ballet sessions tailored to the individual’s beginner level
• Encourage and motivate the individual to build confidence and enjoy learning.
• Plan and adapt sessions to suit the individual’s pace and goals.
• Agree on session times and format (in-person or remote).

The skills you need

• Ballet experience required
• Qualification desired but not essential
• Patience and ability to teach beginners.
• Good communication and interpersonal skills.
• Reliable and committed to regular sessions.

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Are you passionate about fitness and the positive impact it can have on others? Do you hold a fitness qualification and interested in volunteering your time to support people in crisis? If so, we have the perfect role for you!

What you will be doing

• Design session plans which will enable group members to increase fitness and their general well-being
• Able to recognise the needs of beginners and mixed age/ability groups
• Ensure that everyone taking part has completed a health and wellbeing form, which includes referring those with existing health issues to their GP
• Keep a record of attendees, provide feedback, and report any concerns to the staff team

The skills you need

• A skilled and qualified Fitness Instructor
• Good communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Calm and patient approach
• Willing to participate in supervision and to liaise with Hestia staff as required

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

Guardian Light Foundation

Location: Remote
Commitment: Flexible – approx. 20 hours per month
Role Type: Volunteer
Reports to: Board of directors

�� About Guardian Light Foundation

Guardian Light Foundation exists to protect, support, and empower children, teenagers, and single-parent families facing homelessness, abuse, and extreme hardship.

Many of the individuals we serve are navigating complex legal situations while already dealing with trauma, fear, and instability. Access to safe, ethical, and compassionate legal advice can be life-changing — and that’s where you come in.

⚖️ About the Role

We are seeking a Volunteer Solicitor with experience in family law, safeguarding, or domestic abuse-related legal matters to provide initial legal guidance, signposting, and referrals to vulnerable individuals supported by Guardian Light Foundation.

This role is advisory and supportive, not high-volume casework. Your expertise will help people understand their rights, options, and next steps at critical moments in their lives.

�� Focus Areas

�� Children’s Arrangements

• Custody and contact arrangements

• Child safeguarding concerns

• Schooling and parental responsibility guidance

• Early advice on family court processes

��️ Domestic Violence Injunctions

• Non-molestation orders

• Occupation orders

• Restraining orders

• Emergency protection guidance and referrals

��‍�� Single-Parent Legal Support

• Family court guidance

• Child maintenance advice

• Housing rights and homelessness-related legal signposting

• Referrals to specialist legal services where appropriate

�� What You’ll Be Doing

• Providing initial legal advice and guidance (not ongoing representation)

• Supporting safeguarding decisions where legal insight is required

• Advising on urgent legal options in high-risk situations

• Signposting individuals to appropriate external legal services

• Working closely with GLF’s safeguarding and support teams

• Maintaining clear professional boundaries and ethical practice

��️ Safeguarding & Compliance

Because this role supports vulnerable individuals:

• An Enhanced Volunteer DBS Check is required

• DBS checks are conducted via our trusted partner Serve (Rushden)

• All work must align with GLF’s safeguarding policies

• Confidentiality and GDPR compliance are essential

�� Skills & Experience Required

Essential:

• Qualified UK Solicitor (or equivalent legal professional)

• Experience in family law, domestic abuse, or child safeguarding

• Strong understanding of trauma-informed practice

• Ability to explain legal concepts clearly and compassionately

• Commitment to ethical and client-centred practice

Desirable:

• Experience working with charities or vulnerable populations

• Knowledge of housing or homelessness law

• Familiarity with referral pathways and support services

�� Who We’re Looking For

You are someone who:

• Has a genuine passion for protecting children and families

• Believes access to justice should never depend on income

• Can balance professionalism with empathy

• Understands the emotional impact of legal uncertainty

• Wants to use their expertise to create real social impact

⏰ Time Commitment

• Approx. 20 hours per month

• Flexible scheduling

• Fully remote

�� What You’ll Gain

• The opportunity to make a direct, meaningful impact

• Professional fulfilment through purpose-led legal work

• Recognition and appreciation within a growing social enterprise

• Networking with professionals across counselling, housing, and social care

• Opportunity to join an Advisory Board or Board of Directors as the organisation grows

We are looking for volunteers who would like to play a role in building people’s confidence! As an English-speaking volunteer whether native or fluent and with any kind of accent or background, you will have the skills needed to support people who would like to improve and learn the English language. Just by talking to those wanting to learn, you will be helping and making a difference!

What you will be doing

• Prepare and deliver engaging and supportive ESOL sessions tailored to learners’ needs
• Help participants improve everyday English for social situations, key events, and community integration

The skills you need

• Patience, empathy, and a passion for empowering others
• Ability to create a welcoming and inclusive learning environment
• Preferably hold a TEFL qualification but not a necessity

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

As a Tigrinya Interpreter Volunteer, you will be supporting women who speak little to no English and helping them to communicate with others in society. This role is necessary for our service user to feel included as well as supported. This would be a great opportunity for you to meet someone new and make a difference in their time at Hestia!

What you will be doing

• To maintain strict confidentiality and good working relationships
• To be able to meet with client when required for appointments and other professional meetings when needed
• Speech translating along with translating written documents from English to Tigrinya

The skills you need

• Fluent in Tigrinya
• Be understanding and patient, as well as sensitive to service user’s emotions
• A good communicator who is able to create a relaxing and nurturing environment

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Are you creative? Would you like to support others to express their emotions through arts and crafting? You will be supporting people to express their emotions, provide a time for people to relax and feel proud of their final art products!

What you will be doing

• To prepare arts and craft sessions, involving individuals in the planning process where possible
• Inspire and motivate individuals to develop their arts and craft skills, assisting them in the creation of their projects and supporting them to brainstorm and use their own initiative
• Encourage individuals to continue independent activities

The skills you need

• Experience of arts and/or crafts either in a professional, educational, or personal level
• Able to collaborate with individuals to plan an art group session and facilitate confidently
• A calm and patient manner
• Ability to provide a trusting, open, kind-hearted atmosphere that encourages learning and participation
• An effective communicator with a patient and sympathetic nature

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

Befriender Volunteers play a key role in supporting individuals as they move on from our services and begin to live more independently. This role helps individuals stay connected, build stability, and feel confident in their next steps. Volunteers provide emotional support, practical assistance, and companionship to help people achieve their personal goals and stay engaged with their community.

What you will be doing

• Carry out regular check-ins—via phone, online, or in person—to help service users feel supported after leaving the service. Provide friendly visits where appropriate, offering a listening ear and encouragement during the transition to independent living
• Support individuals to build links within their local community, such as identifying clubs, social groups, local activities, or places of interest based on their personal goals.
• Encourage service users to take part in community events and build social connections that promote long-term wellbeing.
• Accompany service users to view potential properties where needed. Provide assistance exploring practical items or resources they may need after moving on, such as furniture options, budgeting tools, or local amenities.
• support service users to attend GP or other health appointments, helping reduce anxiety and build confidence in navigating services.
• Help individuals develop social skills, communication skills, and confidence through positive interactions and gentle encouragement. Providing motivation and reassurance as they work towards independent living goals.
• Support service users to access and participate in our online activities, helping them build digital confidence and stay connected. Assist with basic digital navigation, where needed (e.g., joining online groups, using communication platforms, accessing resources).

The skills you need

• Good communication skills
• Friendly and calm nature
• Mental health experience who feels strong enough to help others
• Willingness to listen to people with a genuine enthusiasm to support others
• Confident, sympathetic and can inspire trust and able to maintain boundaries in a non-judgemental way

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun