Domestic abuse jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Angelou Centre
The Angelou Centre is a Black-led women’s organisation committed to empowering Black and racially minoritised women and children who have experienced domestic abuse. Our centre provides trauma-informed, culturally appropriate, and holistic support to help survivors heal, recover, and rebuild their lives.
Role Overview
The Communications and Community Engagement Specialist will play a pivotal role in shaping the Angelou Centre’s voice and presence across digital and community platforms. This is a creative and strategic position responsible for managing communications, enhancing the organisation’s visibility, and deepening engagement with local communities. You will lead on digital content creation, website management, social media, campaigns, and outreach communications, while ensuring all messaging reflects the Centre’s anti-racist, feminist values and the lived experiences of the women we support. This role offers a unique opportunity to amplify underrepresented voices and support social justice through meaningful storytelling and connection-building.
As a team member, you will:
a) Work collaboratively with your teammates and actively support colleagues across teams and functions to deliver on The Angelou Centre’s (AC) mission
b) Champion a culture of mutual respect, accountability and excellence within your team and across the Angelou Centre
c) Embody and champion black-led feminist values, principles and ethos
The client requests no contact from agencies or media sales.
Job Title: Deputy Service Manager
Location: Warwickshire
Salary: £34,635 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Deputy Service Manager, supporting a high performing team to provide high quality, trauma informed support to victim/survivors of Domestic Abuse and their children, living in our safe accommodation. The deputy manager will contribute to the management of our dispersed accommodation service, in line with Refuge’s policies and procedures and quality management system.
The post holder will provide line management and support to staff, mainly Floating Support Workers. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of housing management.
Working closely with the Service Manager to ensure that contractual and other funding requirements are met fully, and that Refuge’s high-quality standards are maintained, the role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team. The job involves working closely with staff that supports victim/survivors of Domestic Abuse in crisis using our services.
As a member of the management team, the post holder will be required to participate in an out-of-hours rota management service.
There is also a requirement to have access to a vehicle, as regular travel across Warwickshire between properties will be required.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 21 April 2025
Interview Date: 28 April 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for Children & Young People Domestic Abuse Practitioners (CYPDAP) to join the New Era team in Staffordshire, working 37.5 hours a week on a Fixed-Term Contract until 31/03/2026
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in Staffordshire (we have an office in Stafford or Stoke). The caseworker will work directly with children and young people across the area; with hybrid working an option after the 6 month probationary period.
As a CYP DA Practitioner you will be:
- Working directly and indirectly with children and young people
- Delivering services mostly through education establishments
- Working within a wider DA service for the whole family approach
You will need:
- Good communication skills
- An ability to engage, build rapport and motivate young people
- A good understanding of domestic abuse and its impact on young people
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Birmingham and Solihull Women’s aid have for over 40 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse?
The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.
Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have colleagues offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.
We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls.
This role will develop and delivery family support and play sessions to children and young people in our refuge accommodations, with a focus on strengthening family connections.
BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team.
These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.
The closing date for receipt of completed applications is at noon on Wednesday 30th April at 12 noon. Interviews will take place in the weeks commencing 12th May.
The client requests no contact from agencies or media sales.
Are you passionate about safeguarding and making a real difference? We are seeking an Assistant Diocesan Safeguarding Adviser to join our dynamic safeguarding team, playing a vital role in making our church communities safer and more welcoming for all. Together we provide professional advice and guidance to those responsible for the care of children and vulnerable adults throughout the Church in our diocese.
The main responsibilities of the Assistant Diocesan Safeguarding Adviser are:
· To respond and manage safeguarding concerns and allegations against church officers
· Provide specialist guidance and support to parishes on safeguarding matters such as domestic abuse, child and adult at risk concerns.
· To support victims and survivors of abuse
· Work with individuals who have convictions and/or who may present a safeguarding risk, to worship safely
· To assist in the development and implementation of safeguarding policies and procedures.
· To work collaboratively with parish safeguarding officers, church leaders, senior leaders and partner agencies
What we are looking for in a Assistant Diocesan Safeguarding Adviser:
We are looking for a person who will bring compassion, expertise and integrity to this key role. A person who has a deep commitment to safeguarding with up to date knowledge of safeguarding practice and policy. You will have the ability to manage complex cases, communicate effectively with diverse groups and be a team player.
For futher information and how to apply, see the job descrition and persoanl specifcation or please use the recruiter link to visit our website
The client requests no contact from agencies or media sales.
Birmingham and Solihull Women’s aid have for over 40 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse?
The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.
Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have colleagues offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.
We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls.
Seeking a refuge project worker to join our emergency accommodation refuge housing team.
BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs.
These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.
The closing date for receipt of completed applications is at noon on Wednesday 30th April at 12 noon. Interviews will take place in the weeks commencing 12th May.
The client requests no contact from agencies or media sales.
Birmingham and Solihull Women’s aid have for over 40 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse?
The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.
Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have colleagues offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.
We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls.
Seeking an experienced support worker to provide support within our young women's refuge.
BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs.
These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.
The closing date for receipt of completed applications is at noon on Wednesday 30th April at 12 noon. Interviews will take place in the weeks commencing 12th May.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a One Stop Shop Co-ordinator
Salary: £22,000 - £25,000 pro rata
Location: Various co-locations in Brent including Family Hubs, and Advance Headoffice
Hours: 14 Hours per week
Contract: Fixed Term – March 2027
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
This part-time role is an enhancement to the existing One-Stop-Shop (OSS) with a specific focus on families, which brings together a range of organisations to work together in one location to offer advice and services to victims and survivors of domestic abuse. Currently the service operates 1 -2 day per week, offering specialist multi-agency support and with this enhancement of provision, this will enable an increase in the days the OSS is open and available, including the OSS Co-ordinator also being based in a greater variety of locations such as family hubs.
The One Stop Shop Coordinator will coordinate a range of organisations e.g. solicitors, housing, by-and-for organisations, DWP to work together in one location to offer advice and support service to victim survivors of domestic abuse. Their interaction with families will include being the first point of contact for families when they are entering the OSS, advising mothers of their rights and options for seeking help and support from other agencies and direct them to the most appropriate service and, proactively assessing the needs and safety of children and women to ensure that any risks/needs identified are addressed.
A car may be desirable for this role, though not essential
About You:
To be successful as the One Stop Shop Co-ordinator you will need the below experience and skills:
A thorough understanding of the dynamics of domestic violence (physical, emotional and sexual violence, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families and communities.
Knowledge and understanding of the needs of women and children who are or have experienced domestic abuse and the practical and emotional support needs specific to this group including, education, confidence and relationship building.
Experience of partnership working and of maintaining excellent working relationships with a
range of stakeholders as well as experience of working within in multi-agency environment.
The ability to build and maintain a welcoming and safe environment where women, young people and community representatives can access support and make new connections.
Ability to develop and implement efficient administration processes for the smooth running of the OSS.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: Sunday 4th May 2025
Interviews are taking place on: w/c 12th May 2025
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Benefits and Debt Worker
Salary: £28,000 - £32,000
Location: Hammersmith
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
We are recruiting for a talented Benefits and Debt Worker who has a background in supporting women or children who have experienced domestic violence to make a genuine difference to the lives of survivors. We believe in empowering women and girls to lead safe, non-violent, equal lives and you will play a key role in helping us deliver vital services to those who need them the most. As a Benefits and Debt Worker you will provide service users with advice and support on finance and debt. Carrying out comprehensive assessments, via phone and face-to-face, and you will provide advocacy and support that empowers survivors primarily during crises and in the short term. You will also proactively work with other agencies on the service users’ behalf. You will hold a caseload of survivors and work as part of our duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.
About You:
To be successful as the Benefits and Debt Worker you will need the below experience and skills:
You will have the ability to encourage user engagement with the service through proactive contact. Maintain project logs and collate data from the logs for Team Managers. Proactively assess the needs and safety of any children that women using the service may have. Bring your experience of providing benefit, and debt advice and successfully, managing high numbers of calls and/or cases and have a solid understanding (possibly experience) of supporting women who have experienced domestic violence, forced marriage or ‘honour-based violence.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: 4th May 2025
Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
We are recruiting for a Housing & Sanctuary IGVA to join our team in Southwark; the scope on this job involves….
Job Title: Housing & Sanctuary IGVA
Location: Southwark
Salary: £28,104 per annum
Contract type: Full-time, Permanent
Hours: 37.5
We are recruiting for a Sanctuary & Housing Independent Gender Violence Advocate (IGVA) who is passionate about supporting women and children who are impacted by domestic violence.
The Sanctuary & Housing IGVA recognises that many survivors will approach Housing at moments of crisis when they are either considering fleeing or have already fled. The sanctuary & housing IGVA will carry a caseload of survivors and their children that require additional support, also will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.
Where sanctuary is the most appropriate option you will ensure that all survivors who benefit from the installation of target-hardening provisions within their home will be able to access wrap-around support to ensure that, once the installations are in place, they can rebuild their lives and recover from their experiences of domestic abuse.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 9.00am on 28 April 2025
Interview date: 7 May 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Purpose of the Role
The Helpline Manager will manage and provide support and advice to a team of Helpline Support, Caseworkers, IDVA, and Helpline volunteers who will be handling calls. The role will also include occasionally providing helpline cover during staff shortages. The helpline supports women on more than 45 different issues with most of the calls relate to violence against women and girls (VAWG) as well as mental health and wellbeing. The Helpline Manager will be responsible in ensuring that the service continues to be culturally sensitive and be able to respond to a diverse population of women with complex needs; managing the rota for staff and volunteers, ensuring there is sufficient helpline cover, identifying and managing safeguarding issues, monitoring staff performance, maintaining the helpline database, and providing helpline data to other staff.
The role will also include occasionally attending external stakeholder meetings and raising awareness of the helpline service. The Helpline Manager will also have some involvement in other MWNUK projects, services and activities as required. The role requires a proactive, organised and practical approach to ensure MWNUK’s projects are delivered effectively and efficiently, providing high quality support and customer service across the organisation, both internally and externally.
Main responsibilities
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Supervising the Helpline team of 11 staff (however this is equivalent to 3 full-time staff per day only) and ensuring there is sufficient helpline cover and monitoring their wellbeing.
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Recruiting and training helpline staff and volunteers with the support of senior management and ensuring their development needs are flagged up.
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Monitoring performance of helpline staff through daily check-ins, debriefs, monthly supervision meetings and annual appraisals.
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Holding regular helpline team meetings and sharing learning as well as identifying and sharing interesting cases with Senior Leadership Team including the Advocacy Officer.
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Planning and delivering training to staff and volunteers in line with changes in law, policies and procedures, including safeguarding.
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Regularly attending external meetings such as MARAC (Multi-Agency Risk Assessment Conference), liaising with police, social services, and other partner agencies. These meetings are a critical part of safeguarding and time for preparation and follow-up is built into the role.
Safeguarding
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Implementing MWNUK Children and Adult Safeguarding policies and procedures.
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Responding to safeguarding concerns in a timely manner and promoting good practice.
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Identification, handling and recording of all safeguarding risks and issues for both children and adults, including in instances of domestic abuse, forced marriage, honour-based violence, sexual abuse, self-harm, isolation, housing, marriage and divorce etc.
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Escalating and de-escalating risk, report writing and recording accurately all decision-making during case reviews.
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Having regular case reviews and making evidence-based decision-making.
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Monitoring and evaluating safeguarding practices.
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Liaising with external agencies as and when required.
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Reviewing helpline cases before they are closed ensuring the data has been properly recorded.
Managing cases
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Triaging, managing, prioritizing and allocating helpline cases.
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Maintenance of accurate records, online databases, filing systems and computer files and gathering of statistics as required by the Operational Director and / or CEO and external evaluating consultant.
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Maintenance of all information in line with confidentiality and data protection policies while observing professional boundaries at all times.
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Monitoring helpline data and identifying any trends and sharing them with senior management and the Advocacy Officer.
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Ensuring policies and procedures are followed.
Other duties
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When required (i.e. when there are staff shortages) provide cover on the helpline and respond to phone calls, emails, texts, webchat and the newly launched Amal Safety Mobile App, in a faith and culturally sensitive manner.
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Keeping up to date with helpline issues such as forced marriages, domestic violence, honour- based violence, sexual violence, female genital mutilation, mental health, discrimination and women’s rights – including assisting with projects and services on these issues.
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Promoting the helpline’s services to a range of stakeholders.
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The role will occasionally involve delivering training workshops and leading discussions on critical issues such as forced marriages, domestic violence, FGM, and honour-based violence, primarily with schools, colleges, and community organisations. These responsibilities will be planned in advance and integrated into the team’s schedule.
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Carrying out duties to support the Operational Director and CEO.
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Attending training for professional development, as required.
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Undertaking outreach work, if required.
Person Specification
Professional Experience, Knowledge and Understanding
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Strong experience of dealing with minority ethnic women particularly from Muslim communities who have suffered domestic violence and other forms of abuse such as forced marriage, honour- based violence, sexual violence, mental health issues etc.
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Knowledge of key issues that will arise on the helpline such as domestic violence, forced marriage, honour-based violence, sexual violence, mental health, hate crime etc.
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At least one year's experience in handling children and adult safeguarding.
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Willingness to participate in further training and development opportunities.
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Working in a trauma informed way by recognizing impact of trauma on women.
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Experience of managing, supporting and supervising a small team.
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Second language such as Arabic, Bangla, Punjabi or Urdu.
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Excellent IT skills (Microsoft365: word processing, databases, PowerPoint, spreadsheets and Outlook).
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Desirable line management experience.
Abilities and Skills
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Significant organisational and administrative skills, supported by a proficiency with ICT.
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Able to build relationships with whilst maintaining professional boundaries.
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Proactiveness, enthusiasm and commitment along with an honest and trustworthy approach to the role.
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High level of professionalism when dealing with internal and external stakeholders.
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Strong organisational and interpersonal skills with solid communication skills – written and verbal.
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Experience of effective teamwork i.e. listening (including taking on feedback), being respectful and instilling confidence and motivation in staff and volunteers.
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Ability to work independently without supervision and being able to use initiative.
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Communicating information from management to staff in an accessible way.
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To be able to work under pressure, whilst keeping calm and levelheaded.
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The ability to work in a demanding environment, meeting tight deadlines by prioritising and delegating as necessary.
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Understanding of and adherence to confidentiality and data protection issues and an understanding of maintaining professional boundaries.
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Understanding and knowledge of the voluntary / non-profit women’s rights sector.
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Drive and willingness to go above and beyond role and be able to demonstrate a commitment to women’s rights.
Personal Qualities
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Flexible, motivated and committed to a high standard of working, with a willingness to take on additional duties.
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Adaptability to changing circumstances and new ideas.
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Resilient and determined to achieve goals.
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Committed to vision, mission and aim of MWNUK.
Equal Opportunities Awareness
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An awareness of diversity issues and a positive, non-discriminatory and non-judgmental approach.
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A commitment to working in a flexible and collaborative manner with all members of the MWNUK team.
Application Process
If you have any questions about the role or would like to discuss it further, you can book a 15-minute online slot with the Operations Director, Shameem Hussain, using Link
Please note that this is not an interview and is strictly for informational purposes only.
1st Stage
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Please email your CV (including two references details) and a cover letter (no more than two pages) to by 5pm on Monday, 5th May 2025. In your cover letter, please address the following questions:
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Why does this role appeal to you, and what experiences make you an ideal candidate?
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Why do you want to work in the women’s sector, and how do you believe you can make a difference?
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Safeguarding is a crucial part of this role—what experience and knowledge can you bring to this aspect?
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We will only process completed applications and will not chase up missing CVs or cover letters.
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Please note that feedback will not be provided at stage 1 of the application process.
2nd Stage
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Shortlisted individuals will be invited to attend an interview on either Monday 12th May or Tuesday 13th May 2025.
Further Information
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Basic DBS clearance is required.
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Evidence of your right to work in the UK is required.
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If successful, references will be requested. To help speed up the process please include references in your CV.
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Please note that in accordance with The Equality Act 2010 (Schedule 9, Part 1, Paragraph 1), this post is open to women only.
Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry, to see them safe from coercion, violence and abuse. We deliver trauma-informed, person-centred support, provide training, and create resources and reports informed by research, lived experience, and practitioner experience.
Our ‘Direct Work’ is central to the organisation, and we are looking to recruit a new Women’s Support Worker.
Taking a woman-centred approach, your role is to provide phone-based holistic support for women with complex needs who want support or to exit the sex industry.
We are looking for someone with energy, motivation and experience of working with vulnerable adults; someone who a highly developed sense of self-awareness who can work in a gender and trauma informed way.
This role will be part of a small team of support workers, and a service manager, who deliver a call and email-based case work system. You will have frontline experience of working with individuals who experience multiple disadvantage. This might be in the VAWG sector, domestic abuse, substance misuse, mental health or counselling or direct experience of women in the sex industry. You will have a good understanding of working with vulnerable people and be aware of the need and processes around Safeguarding adults and children.
You’ll be…
- Compassionate – communicate well with women using their chosen methods to support individuality
- Encouraging – promote empowerment and independence where possible & encourage women to achieve personal goals
- Supportive – provide support to ensure the safety & wellbeing of women using our services
- Observant – monitor & report any changes in health or circumstances of women as part of safeguarding their well-being
- Engaging – support women to engage in the local community where possible
You’ll enjoy…
· Competitive pay
· Flexible working
· Career opportunities – develop yourself and your career with a reputable national organisation in the VAWG sector
· Personal development allowance – to further your work-based skills and knowledge
· Cycle to work scheme – tax free allowance to buy
· Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll
· Travel season ticket loan scheme – an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
· Clinical supervision – all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis
· Blue light discount – a well-recognised national discount card scheme. For only £4.99 for two years’ membership, the discounts are large, and widely accepted
· Employee Assistance Programme (EAP) – a confidential and independent service designed to help you deal with personal and professional issues that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family
- You’ll need…
- Good understanding of working with individuals with a variety of support needs, including social, emotional, physical and practical
- Commitment to providing quality, women-lead support
- Strong communication and interpersonal skills including listening, reflecting, summarising and agreeing actions
- Patience, compassion, non-judgemental and motivational attitude
- Resilience to work with women who have often experienced trauma
- A responsible, dedicated and flexible approach to work
- Competent IT knowledge and computer skills
When you join, you’ll receive a structured induction and training plan, including access to all our in-house paid training.
Genuine Occupational Requirement (GOR)
Due to nature of this role in working alongside women with lived experience of violence against women, this post is restricted to female applicants under Section 9 of the Equality Act 2010.
All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check.
The client requests no contact from agencies or media sales.
About the role:
We’re excited to be launching a brand-new Housing First service in Camden next month, and we’re looking for a passionate, skilled individual to join our team! You will be working in a unique new service that for the first time will be offering support to couples who have been rough sleeping and are to be accommodated separately in their own flats. With a three-year commission and the ability to support 30 individuals, this is your chance to be part of a fresh and impactful initiative within our organisation. Don’t miss the opportunity to play a key role in this exciting new project.
You will work from a base in Kings Cross, delivering support in the community and within the homes of your clients. You will carry a case load of 5 people and will provide intensive and flexible trauma informed support that is centred around the strengths and needs of everyone. You will work closely with a wide range of external statutory agencies and specialist colleagues in the team who will include: a health worker, an IDVA, psychologist, sessional occupational health, and perpetrator support.
The service will support an equal number of women and men. The people given priority for the service are likely to have been rough sleeping for prolonged periods, have been multiply excluded from services and have co-occurring conditions. There will be a strong emphasis on safety in situations that might relate to complex abuse within relationships and externally.
About you:
- Experience working with clients who experience multi disadvantages, including building trust and positive relationships with people who have co-occurring conditions and who may be mistrustful and have a low level of engagement with services.
- A proven track record of achieving measurable outcomes with clients with complex needs.
- Awareness of the intersection between severe and multiple disadvantage and violence against women and girls (VAWG), and an understanding of how the intersection of these issues can be supported and the people involved safeguarded.
- To show leadership qualities; skills of a strong negotiator; ability to advocate and be diplomatic.
- A level of numeracy, literacy and comprehension to input data, the ability to be fully self servicing in the use of emails and the common computer packages including SHP’s client recording system.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 20th April at Midnight
Interview Date: Tuesday 29th April online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Children's Worker
Salary: £26,737 - £30,389 per annum
Location: South Derbyshire
Hours: 37
Closing Date: 1st May 2025
The Vacancy
This post is exempt under Sch 9 Pt 1 of the Equality Act 2010 and is only open to female applicants
Do you have demonstrable experience of working with children and young people who have experienced domestic abuse or trauma?
Have you got a Level 3 qualification in Childhood Studies, Youth Work or similar?
If yes they want to hear from you!
Our client has an exciting opportunity for you to broaden your current skills, knowledge and experience as a Children’s Worker at their Derbyshire Project, which is a part of the wider group in the South Derbyshire and Amber Valley areas.
Project Information
They provide refuge and community based (outreach) support to adults and children who are experiencing domestic abuse. Their services include:
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Refuge (including both communal refuge and dispersed (Individual safe accommodation) which is offered to both women and men (dispersed only) with or without children who are fleeing domestic abuse.
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Community based outreach support working with women and men living in the local community who are living with the impact of domestic abuse.
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Specialist support for children who are of have experienced domestic abuse (both refuge and community based support are available).
The Role
No two days will be the same, so if you like variety this may be the ideal role for you!
As a Children’s worker, you will provide structured support to children, young people and their families who have experienced domestic abuse. You will be confident liaising with stakeholders eg. schools, social care. You will also be responsible for completing a healthy relationship programme of work, Safety Planning, and Signposting children and families to appropriate support.
You will be able to demonstrate working knowledge of safeguarding procedures for adults, children and responsibilities, in relation to information sharing including multi-agency working. In addition, you will be expected to effectively communicate sensitive and complex issues with a range of people and have the ability to manage your own case-load.
Requirements
You will recognise the impact domestic abuse can have on children, young people and their families, also have an understanding of risk assessing. In addition, the ideal candidates will:
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Be friendly, approachable, and flexible.
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Have great communication skills
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Relevant numeracy and literacy qualification and knowledge of basic IT skills (e.g. Microsoft Office packages)
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Hard-working and a team player
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Experience in Domestic Abuse preferred, but not essential.
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Due to the nature of the role it is essential that you hold a full valid driving license with unrestricted access to a vehicle and business insurance.
Check out the Role Profile document to find out more!
Why work with them?
For all the care you give, their benefits will help you to maximise your own well-being. In addition to generous annual leave, development opportunities and company pension, they also have many more amazing benefits.
Did you know they were officially ranked as one of the UK’s best places to work? This year, they were officially ranked as the 41st UK’s Best Workplace™ by Great Place to Work UK. Take a look at their working life, benefits, and values, to see why 77% of their colleagues say it is a great place to work.
As an Equal Opportunities and Disability Confident Employer, they welcome applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of their LGBT + Allies Programme, they also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace.
Please note, they may close the advert before the closing date if they receive sufficient interest.
All successful candidates will be required to take a work-related test prior to the interview.
Please note that they are not currently offering visa sponsorship.
Job Title: Young Women and Girls Support Worker
Location: Pathway Project Lichfield Office Based
Salary: £ 24,347 Full time equivalent – Actual salary is £19,478
Hours of Work: 30 Hours per week (over 4 or 5 days)
Responsible to : Team Leader – Outreach Team
Responsible for : Delivering domestic abuse services and prevention services to young women and girls aged 13-24 years.
This role is open to women only
The postholder will require a driving licence and access to a vehicle to undertake this role.
This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability
About Pathway Project
We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.
We offer a range of support services and run two refuges in confidential locations.
We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.
Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.
We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.
We support victims in their journey to become survivors and offer specialist counselling, advocacy and care to all who need us.
Pathway Project believes in working as a cohesive team and are service user led.
Our helpline is access to all and is open 24 hours a day, 365 days a year.
Why work for us?
Pathway Project is an inspiring and caring place to be, we are a charity with big ambitions and huge energy.
We have a string belief in staff development and are currently evolving a bold new strategy and a passion for excellence in service delivery.
Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.
It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.
We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups.
We offer the following benefits:
· 25 days paid leave plus statutory holidays (pro rata)
· A competitive pension scheme
· Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families
We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.
JOB SUMMARY
The postholder will provide outreach services within the community to provide emotional and practical support to young women and girls who have been subject to domestic abuse and sexual abuse or exploitation in order to meet their immediate needs, reduce risk and work towards long term safety and security.
This may also include young women and girls who have been involved in the sex industry or gang involvement. She will inform them of all the sources of help available to them and to facilitate their access to other support services, where it is appropriate.
She will enable access to age appropriate and age effective group work and to support the development of preventative workshops delivered to young women and girls.
MAIN DUTIES
· To provide non-judgemental, one to one emotional and practical support to young women and girls (YW&G) aged 13-25, who have suffered domestic abuse and/or sexual abuse/exploitation.
· To engage YW&G in effective one to one support designed to meet their individual needs.
· To signpost YW&G on to other appropriate agencies and support mechanisms that will help them successfully move forward.
· Complete risk assessments and develop risk management plans to address the risk of harm.
· Undertake safety planning with YW&G to reduce levels of risk.
· Complete needs assessments and individual support plans with the YW&G to ensure their emotional and practical support needs are being met.
· To empower YW&G who have been victims of domestic/sexual abuse/exploitation to take control of their lives and make their own decisions.
· To assist YW&G to access relevant services and agencies within their local area such as housing, counselling, debt, legal advice, health, training, education and support groups.
· To refer service users onto other support services available in Pathway, if appropriate e.g. counselling, legal clinics.
· To work with other services within Pathway Project to deliver the most effective support possible.
· To work in partnership with other agencies and to advocate for YW&G to ensure their needs are being met.
· To advocate on behalf of YW&G, accompanying them to appointments, if appropriate, and ensuring that their wishes and feelings regarding the provision of those services has been taken into account.
· To help develop a programme of group work for YW&G looking at issues such as sexual exploitation, sexting, revenge porn, social media, grooming, healthy relationships and substance misuse.
GENERAL
· Manage an appropriate caseload.
· Maintain, update and keep accurate and factual case records.
· Keep other relevant agencies informed about important changes in YW&G situations, within information sharing protocols.
· Note and feed back to other agencies any consistent difficulties YW&G are having accessing their service, or failures to engage.
· Contribute to the development of service policies, protocols, guidelines and strategies within area of practice as necessary.
· To work within the policies and procedures of the organisation.
· Develop and maintain effective communication systems with key partners including Police, CPS, court service, social services, education, health, victim’s gateway, witness service, voluntary sector organisations, CAFCASS.
· Participate in team meetings.
· Provide specialist advice to other workers and agencies.
· To participate in networking opportunities.
· To provide monitoring and reports as required.
· To ensure that the security of sensitive data is maintained and complies with the policies, procedures and guidelines of the organisation.
OTHER
· Any other duties the CEO or Board of Trustees consider appropriate.
· The post holder must have a commitment to the aims of the Pathway Project, and uphold all agreed policies and procedures.
Person Specification
Essential
Ability to drive with a clean driving license and access to a vehicle.
Confident and eloquent speaker and networker.
Ability to write clear and concise reports and case notes.
Experience of supporting clients in any form.
Has an understanding of the issues facing YW&G.
Experience of working with vulnerable clients.
Experience of and an understanding of Safeguarding practice.
The ability to use initiative and be self directed in their work .
The ability to maintain professional boundaries and yet still build a rapport.
Being self motivated and able to generate connections and network locally to further the work to prevent violence against
YW&G.
Desirable
Confident presenter and deliverer or group workshops .
Ability to write and deliver workshops that are informative, fun and age appropriate for YW&G.
Ability to manage a diverse caseload and manage competing priorities.
Experience of Domestic Abuse or worked in the domestic abuse field.
Experience of or the ability to work with challenging individuals or situations
Experience of multi-agency working.
Knowledge of working in the third sector .
Ability to manage a crisis situation and remain calm and in control.
Please complete the application form and attach a CV & Covering Letter.
The client requests no contact from agencies or media sales.