Director Of Operations Jobs

About the role

WorldSkills UK is seeking a proactive and detail-oriented Finance Manager to support our Financial Controller within a small Finance and Procurement team. The ideal candidate will have a strong foundation in finance operations, high reliability, and the ability to manage multiple tasks with accuracy and efficiency. They should be able to operate independently while collaborating effectively with colleagues across the organisation, supporting them with financial insights and guidance. This role is an excellent opportunity for a skilled finance professional who thrives in a collaborative, mission-driven environment and is committed to supporting WorldSkills UK’s strategic and financial objectives.

Role purpose

This role supports the Financial Controller with the day-to-day operations of the Finance and Procurement team, ensuring that financial transaction postings are complete and accurate in preparation for the management accounts. It involves working closely with colleagues across the organisation, providing assistance with financial queries and promoting smooth, efficient financial operations.

Key tasks and responsibilities

1. Ensure the accurate, timely processing of financial transactions, helping to ensure efficient operations

• Prepare and process invoices and Purchase Orders (POs), ensuring accuracy and timely handling.

• Prepare weekly payment runs and expense claim processing, helping to ensure consistent, smooth operations.

• Work on bank, creditor, and debtor reconciliations, assisting in resolving queries to maintain accurate records.

2. Ensure the monthly payroll preparation and processing ensuring accuracy and timely processing of any changes:

• Prepare monthly payroll and pension contributions payments ensuring accuracy and adherence to timelines as instructed by HR.

• Maintain electronic records for payroll, assisting with year-end documentation and ensuring compliance.

3. Lead on the provision of financial systems, ensuring data accuracy and accessibility:

• Manage Sage 2000 and Sicon/WAP updates and troubleshooting, providing assistance to other colleagues as needed.

• Maintain organised electronic filing systems to ensure accessible and reliably data for reporting and audits.

4. Leading the month-end and year-end closing processes, ensuring accurate and timely completion:

• Under the guidance of the Financial Controller, conduct monthly balance sheet reconciliations helping to identify and resolve any discrepancies.

• Support end-of-year preparation to ensure compliance with statutory reporting and thorough, accurate record-keeping.

5. Provide support to the Financial Controller in budgeting and forecasting:

• Assist the Financial Controller with budget preparation and forecasting, contributing to analysis that informs strategic decisions.

• Perform variance analysis, identifying deviations from budgets and aiding in explanations and corrective recommendations.

6. Prepare records and documentation for audits and grant claims, supporting compliance

• Assist in gathering documentation for audits, ensure necessary information is organised and available.

• Support monthly grant claims by helping to ensure accurate documentation that aligns with funding requirements.

7. Ensure tax in particular VAT compliance tasks are completed accurately, meeting regulatory requirements:

• Ensuring the timely and accurate completion of VAT returns, in adherence to tax regulations.

• Support end-of-year tasks, such as generating P11d returns, ensuring compliance with statutory requirements.

General

In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:

• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• WorldSkills UK’s established management policies for dealing with risks and issues for the Finance and Procurement team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.

Person specification

Key: [E] Essential / [D] Desirable.

Qualifications and experience:

• AAT Qualified or ACCA/CIMA Part qualified [E].

• Experience of working with Sage 200 Professional, 50 Payroll and Sicon/WAP [D].

• Chairty finance experience is beneficial [D].

Knowledge and skills:

• Strong analytical abilities to break down financial data and issues into component parts, identifying root causes and making systematic, rational judgments based on relevant information [E].

• Proficient written communication skills, able to convey financial information clearly and concisely in reports, emails, and other documentation [E].

• Knowledge of partial exemption VAT regulations and processes [E].

• Proven experience in managing staff, including recruitment, setting objectives, and supporting staff development [E].

• Skilled at presenting complex financial information clearly and effectively to a variety of audiences [E].

• Able to build and maintain effective relationships, working respectfully and collaboratively with others [E].

• Intermediate to advanced proficiency in IT systems and packages, including Excel and databases [E].

Personal qualities and attributes:

• Highly reliable and trustworthy, demonstrating integrity and a high level of ethical standards [E].
• Self-motivated, able to work independently and proactively with general guidance [E].
• Creative thinker with strong problem-solving skills [E].
• Adaptable and open to new ideas, flexible in working methods [E].
• Able to remain calm, focused, and productive in a variety of work environments, including under pressure [E].
• Strong team player with a collaborative approach to work [E].
• Positive and encouraging, with the ability to support and motivate others [E].

Special circumstances:

• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [D].
• Able to spend time away from home [D].

Please see attached Application Pack for further details on how to apply.

This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.

Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.

25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.

Youth Charity in West London
Interim CEO
Salary circa £70,000 (FTE)
4 or 5 days a week. Circa 3-6 month contract – start asap
West London/Hybrid. Based at the Charity 4 days a week

Our client is a brilliant, longstanding community-based youth organisation operating in West London. This is a place, proud, of second chances. They support children who struggle to stay in the classroom to continue in their education and work with young people, so that they can still have some level of engagement and support, even if they are on the periphery.

The Board are now looking for an interim CEO to offer leadership to the organisation whilst they recruit a permanent Chief Executive. You will be responsible for ensuring the seamless operation of the charity and serving as a primary liaison with community members and local organisations.

We are looking for an experienced Interim CEO for this role. The successful candidate will be process driven with strong HR and Operations expertise. You will be an ambassadorial leader who can represent the organisation externally and can manage the complexity of working with front line staff including youth workers.

Experience of employment law, restructuring and safeguarding are also desirable.

How to apply
To apply, please send your CV in the first instance via the Prospectus website. 

CV’s will be assessed on a rolling basis so early application is recommended. 

Mission Care provides distinctively Christian care for the ageing and elderly. Over the last 120 years our work has expanded, and today we care for nearly 300 residents in five homes spread across South East London. Our quality of care is consistently high and we are ambitious to grow our provision in the near future.

A high-calibre Chief Operating Officer will be critical to successfully achieving this hope. He or she will have an array of gifts in team leadership and oversight, collaboration, strategic thinking and implementation as well as other areas, all of which can be brought to bear in a highly varied role on our SMT at the heart of our planning for the future. All of this must be underpinned by a clear Christian faith.

Carnelian are handling initial discussions and interviews for the post. Please get in touch with your CV.

Job title: Finance Manager​

Reports to: Director​

Salary: £200 per day​

Hours: 1 day / 8 hours per week​

Terms: Fixed term contract for 1 year​

Location: Central London and / or remote working. 1 day per month required in London office. ​

Closing date: Monday 25 November 2024​

​

Non-UK nationals will require current and valid permission to work in the UK. No agencies please.​

____________________________________________________________​​

Background​​

Art Explora UK was founded in the UK in 2021 and is registered UK charity no. 1202489. We are a small team of 5 based in Somerset House, London. Art Explora has offices in France and the UK. ​​

Art Explora’s mission is to increase access to arts and culture, encouraging new forms of participation and engagement between arts and audiences. We work in partnership with artists, cultural organisations and communities, across all art forms, to create transformative cultural experiences and encourage a life-long love of the arts. ​​

Overview of this role​​

We are looking for an experienced Finance Manager to set up robust systems, oversee all our financial operations and provide strategic financial planning to the director and board. You will work in partnership with our external accountants who provide annual audited accounts.​​

This new position will assist with streamlining current systems, setting up new processes, and supporting the director to achieve robust, transparent and accurate financial management for this new and ambitious art charity.​​

You will work in a small but dynamic team who share a passion for arts engagement and the positive benefits of access to arts and culture.

Responsibilities​​

• Oversee all charity accounts​

• Review/set up systems for the team to manage and track project budgets​

• Oversee all invoices per project​

• Update and maintain Xero accounts system​

• Set up, make and track payments within agreed limits​

• Assist with annual budget and programme forecasts​

• Cash flow forecasts​

• Supply project accounts when requested​

• Monthly financial reports and quarterly management accounts​

• Financial reporting for board meetings​

• Expenses processing / oversight​

• Set up and prepare Gift Aid submissions, as required​

• Manage donation payment processes​

• Ensure the charity has appropriate financial policies and procedures in place taking account of legislation and best practice. ​​

Essential experience​​

• At least two years’ experience in a responsible finance role, ideally in the charitable sector​

• Excellent working knowledge of IT, spreadsheets, word processing and computerised accounts packages.​

• Experience of preparing high quality, accurate accounts, financial data and reports​

• Experience of budgeting, budget tracking and producing reports as required to support budget holders​

• Able to produce and implement clear financial procedures​

• Setting and meeting deadlines, managing simultaneous tasks and objectives​

• Working positively as part of a team​

• Commitment to diversity in terms of lived or professional experience​

• Outstanding attention to detail and accuracy​

• Ability to use initiative, work independently, prioritise and take ownership ​

• Operates with integrity and honesty at all times​

• Previous experience of working with Xero accounting software​​

Desirable experience​​

• Experience of submitting budgets for funding applications​

• Knowledge of public, not-for-profit and private organisations involved in provision of arts and cultural services  ​​

Essential qualifications ​​

• Finance qualification such as AAT (minimum level 2 or equivalent).​​

General requirements​​

• Share the mission and values of Art Explora​

• Participate positively in internal/external events, meetings and training as required ​

• Positively participate in one to ones and appraisals. ​

• Ensure that relevant policies, procedures and working practices are always adhered to. ​

• Positively contribute to to Art Explora UK team working environment, taking ownership of issues and supporting colleagues where appropriate.​​

_____________________________________________________________​

​

To Apply​​

Apply with your CV and Cover Letter (500 words max.) ​​

Closing date: 9am Monday 25 November, 2024.​​

Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received.​​

Interviews will take place w/c 2 December 2024 in London. ​​

We are an Equal Opportunities Employer and welcome applications from people with diverse backgrounds. We strive to promote an inclusive environment, which celebrates and promotes diversity.​​

For any queries regarding eligibility or the job specification please contact Art Explora UK and we will get back to you as soon as possible.​

​

Community Development and Wind Farm Manager

Location: Hybrid, based in Uist, with a desk at old Lochmaddy School, North Uist.

Application deadline: Sunday 01 December, 2024, noon.

Hours of work: Full-time, 35 hours per week, flexible working considered.

Holidays: 25 days per year plus 9 days public holidays per year.

About us:

North Uist Development Company, founded in 2010, registered as a Scottish Company No. 383175 and as a Scottish Charity No. SC041709, aims to develop a sustainable and viable community through promoting the social, educational, cultural, economic and environmental wellbeing of North Uist.UistWind (North Uist Development Company Trading Limited) is a Community Benefit Society, registered with the Financial Conduct Authority under registration no: RS007738.  The two UistWind 900kW wind turbines are operated by UistWind on behalf of the community, with projections indicating the project will generate over £2 million for community benefit.  For more details visit our website.

Role summary:                   
This is an exciting opportunity to join North Uist Development Company (NUDC) and UistWind (North Uist Development Company Trading Limited) to act as a catalyst for innovative and sustainable community development and for successful operational management of the North Uist community-owned wind farm – UistWind.

The successful candidate will work with the UistWind Management Committee, its members and associated parties, to manage the Community Benefit Society’s operational business needs, meeting compliance requirements while working to maximise generation and revenue from two 900kW wind turbines at Criongrabhal near Clachan-na-Luib in North Uist for the benefit of the local community.The successful candidate will also work with NUDC and the wider community, to develop and implement both a community development plan, and a community investment plan for the UistWind community benefit fund, which takes account of opportunities to enhance the socio-economic, cultural and environmental welfare of the North Uist and Berneray area.

Who we are looking for:
We are looking to recruit an energetic and self-motivated individual, with a strong commitment to community development and community ownership.  You will have experience of partnership working, especially with community groups and associated stakeholders, and of working with and supporting voluntary trustees.  You will also have excellent communication, coordination and facilitation skills, alongside attention to detail and demonstrable ability to understand, utilise and interpret complex technical and financial information.  ​If your experience looks a little different from what we've identified, and you think you can bring value to the role, we'd love to hear from you.

How to apply:
For full details about the role, who we are looking for, and how to apply, please see the attached application pack.

Applicants should submit a cover letter and CV by noon on Sunday 1st December 2024.

The Clink Charity has been at the forefront of offender rehabilitation since 2010 and has developed award winning training programs which have provided second chances to the most vulnerable in society whilst achieving superb results in rehabilitation and reduction in numbers of reoffending.

The Role:

Reporting to the CEO, the role will be responsible for managing all commercial and business functions for the Charity, (excluding Clink Events, our social enterprise which has its own business development function). 

This is a newly appointed position within the management team and is an exciting opportunity for a strong commercial manager who has previous experience managing office infrastructure, bids, contracts, business relationships and funding.  It is essential to have strong finance and IT skill, as the role will work closely with Finance and be responsible for running all inhouse IT systems. 

The role will be supported with additional resource from our Bids, Grants, Contracts & Tenders Manager, our Data & Analysis Officer and an external Consultant who advises on business development.

Contract: Permanent, Part Time.

Working Hours: Hours 22.5 a week.  Office Based.  Flexibility to work over 3, 4 or 5 days, but must include Friday as part of the working week.

Location: Bessemer Park, Herne Hill, London. SE24 0HG

Salary: Up to £60,000 per annum Pro Rata, DOE.

Key Responsibilities Include:

Commercial & Business Development:

· Own our commercial relationships with the Ministry of Justice and other major customers.

· Bring in new funders and new contract business from the MOJ, HMPPS, Local Authority Adult Education Providers,              and Private Sector companies working in our field.

· Collaborate with our bid and business development team and with our marketing team on fundraising. 

· Take the lead on major new grant funding applications.

· Review and develop operational processes to improve performance and maximise growth working closely with the                Head of Finance, Director of Operations and MD Clink Events.

· Work together with relevant internal departments to develop accurate and consistent bids.

· Establishing targets for contract income, fundraising and grants, and ensuring the Charity meets them.

Business Management:

· Ensure the smooth running of our Head Office site at Bessemer Park, Herne Hill, London.

· Manage our leases and site infrastructure in Bessemer Park including managing our outsourced IT provider.

· Management of our in-house IT systems contracts relationships (Case Management, Sage, Paperless invoicing).

· Oversee all business accounts and contracts.

· Implement systems and processes to ensure all contracts are managed and renewed including competitive re-                      tendering as appropriate.

· Managing risk assessments for new initiatives and overseeing the risk register for the Charity.

Experience & Background Required:

We welcome applicants with relevant commercial and contract management experience from the public, private or not for profit sectors. Successful applicants are likely to have had a track record in negotiating public sector contracts and building relationships with commissioners and procurement professionals. Experience in education, training, apprenticeships or justice services would be of particular interest.

It is essential that the role holder is Financially and IT literate, someone who can lead the commercial function, manage our outsourced IT infrastructure providers and provide business leadership to the management of all internal supply contracts.

You will work closely with the Finance team and support the remote working Head of Finance to provide oversight and support to our finance team members based at Head Office.

Personal Attributes:

· Highly financially and IT literate.

· Strong leadership skills to guide and motivate colleagues and teams with the ability to work in virtual team structures.

· Excellent organisational skills to balance and prioritise their workload and meet deadlines.

· Knowledge of project management and risk management.

· Solid financial skills, including some financial/data reporting abilities (There is a Head of Finance who prepares all                Board & Management Accounting and a Data Analyst who leads performance reporting).

· Knowledge of relevant legislation & regulations and industry insights/trends.

· Strong strategic and negotiation skills to make sound commercial decisions.

· A compelling and engaging communicator, who is professional and able to influence and present well internally and             externally.

· Shows genuine empathy and belief in the values and objectives of The Clink Charity.

Preferred but not essential

Project Management Qualification (Prince 2 or similar)

CIPS (Chartered Institute of Procurement & Supply)

Equality, Diversity and Inclusion are at the heart of our work and The Clink Charity is committed to providing a welcoming and inclusive environment where all individuals feel respected and are able to give of their best. We strive to make our team truly representative of society and are committed to eliminating discrimination and promoting equality and diversity amongst our learners, workforce, trustees and stakeholders

To apply, please follow the link and upload your CV.

This is a key role within the Operations Department reporting directly to the Operations Director, and working closely with Finance and Communications (our fundraising and marketing function). Supporter Care aims to deliver exceptional service to our supporters in terms of administering donations and postal logistics, and via our call-centre. Therefore, a key focus will be the leadership of the Administration and Telephone Support teams (both are within Supporter Care).  

A significant objective for this role is the implementation of a new CRM system which is part of UCB’s wider integrated data strategy. Working alongside IT, and Finance in particular, the Head of Supporter Care is responsible for the management of data in the new CRM system. Therefore, you will have knowledge and previous experience of working with CRM systems. Furthermore, you will be responsible for ensuring Supporter Care staff are trained, and associated ways of working are stream-lined.

We expect you to have leadership experience with strong business acumen and service development, educated to degree level or able to demonstrate equivalent experience. As part of UCB’s leadership team you should welcome the challenge of prioritising a busy and diverse workload with the ability and flexibility required to meet tight deadlines and the initiative required to guide the Supporter Care staff through this transition period. A working knowledge of regulations associated with fundraising would be ideal, but not essential (such as HMRC, ICO, GDPR, Charity Commission, Fundraising Regulation).

This position will be based at our Operations Centre, Westport Road, Burslem, Stoke-on-Trent ST6 4JF

Closing date for applications: Friday 13th December 2024 -  noon

Interviews: Wednesday 18th December 2024

Salary: £37,500 -  £46,000  per annum plus staff benefits.  Staff benefits include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%

UCB is a Christian Charity.  Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy 

Job title: Community Development Worker - IRIE Mind

Responsible to: Director of IRIE Mind and Clinical Operations Manager

Salary: Starting salary is £31,438.42 per year (Full-time equivalent) (SC6 - SP26),

which equates to £18,863.05 per year at 22.5 hours per week.

Hours: 22.5 hours per week  

Contract type: Permanent

Location: The Hub, Homerton Row, Hackney, E9 6ED

{Please note that this role is only available to candidates of African/ African Caribbean Heritage under the Genuine Occupational Requirement under s9 Equalities Act 2010}

About Mind in the City, Hackney and Waltham Forest:

We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.

We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.

We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.

Our values are:

Connected: Creating a compassionate and supportive community.

Fair:  We strive for equity- no-one's needs should go unmet.

Brave: We walk with people, offering help by doing what works - proven or new.

Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney and Waltham Forest.

We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.

We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Those with lived experience of Mental Health are encouraged to apply.

DBS clearance at Enhanced with Barring is required for this role.

Purpose of the post: 

We are looking for a Community Development Worker with experience supporting with people with their mental health, with significant experience in statutory and/or voluntary sector services, knowledge of the City of London, Hackney and Waltham Forest (or a specific local area or demographic), and strong interpersonal skills.

You will work closely with individuals from Black, African and Caribbean Communities, with serious mental illness (SMI) developing an understanding of complexity in order to provide the most appropriate support.

Working alongside the Director and Clinical Operations Manager you will, be responsible for linking in with Secondary Services in organising and delivering tasks which facilitate an informed and safer hospital discharge and smooth transition into the Community to avoid re-admission.

As a Community Development Worker, you will become a local expert, gathering and sharing information about local opportunities, activities, and support, bringing people together and supporting them to remain confident and independent in their everyday lives.

Main duties and responsibilities: 

1. You will be responsible for linking with Groups and Services to understand the mental health needs across the Community.

2. To work closely with the Hospital Discharge Teams as part of the Discharge process

3. Collectively develop a robust Hospital Discharge plan that will help embed the Clients into the Community.

4. Explore with Secondary Services and other relevant agencies the current provision and identify the gaps and assist IRIE Mind and its partners to develop programmes to meet the identified need. 

5. To raise awareness of the importance of talking about Mental health and seeking support early, especially in the Black, African and Caribbean Communities.

6. To provide information on where to go for additional support upon Discharge

7. Collaboratively develop material with colleagues to distribute to in patients and Clients, families and friends.

8. Regularly organise and support relevant Outreach events to bring people together/make connections.

9. To play a lead role in identifying and initiating Outreach to new client Groups (Young Black Men and Complex needs) and develop new projects.

10. Develop and establish local networks of support that will meet the religious, cultural, occupational, therapeutic and recreational needs of the Clients.

11. To identify partnership opportunities in working with local community colleges, employers, carers, care co-ordinators, and Clients.

12. Consult and liaise with the Mental Health Recovery Teams, Hospital staff, Psychiatric nurses, social workers and other providers in order to promote the service and consult regarding Client progress, achievements and concerns.

13.  To encourage and develop active participation of Clients in the running of IRIE Mind, and in the planning and development of activities,

14.  To develop effective liaison arrangements with statutory and voluntary agencies in the community to enable Clients make full use of community resources in the borough

15.  To manage your own small caseload of complex clients within the Community and in rare cases, their homes.

16. Record all referrals, actions, progress and data via a CRM/Database.

17. Be responsible for maintaining a self-reflective practice and demonstrate self-awareness and effective self-management of stress

18. Assist with the management of Safeguarding Vulnerable Adults cases as they arise within the organisation and liaise with the Operation Services Manager and Director and other professional bodies as required by best practice and in law

19. To facilitate a warm and welcoming atmosphere that is recovery-oriented and supports clients to reach the highest level of independence possible.

20.  Manage distressing and challenging situations in a sensitive and non-threatening way to reduce anxieties and promote effective resolutions.

21. To ensure that Health and Safety is maintained at the service and that adequate project risk assessments are carried out and reviewed when required.

22. To attend and participate in monthly meetings with the Psychological Therapies and Wellbeing Services team

23. To liaise with other Mind, in the City, Hackney and Waltham Forest projects and staff to facilitate and maintain effective links

24. To attend any other Mind in the City, Hackney and Waltham Forest meetings, as required, contributing to discussions and giving reports if required.

25. To attend supervision, appraisal meetings and appropriate internal and external training courses as approved by the Clinical Services Manager and the Clinical Director

26. To cover the work of colleagues during periods of planned and unplanned absences as appropriate

27. To undertake any other tasks and duties commensurate with the post as directed by the Director, or other senior position in Mind in the City, Hackney and Waltham Forest.

Personal specification

The remaining sections outlines what criteria will be used to appoint the suitable candidate.

Criteria marked (E) are essential and (D) are desirable.

Experience, Knowledge, Skills, Abilities - Values and Motivations:

Connected: Creating a compassionate and supportive community. 

1. Qualified to NVQ Level 4 or above in Health or Social Care qualification or equivalent Professional mental health qualification, i.e. Occupational Therapist, Social Work, Support Worker, Nursing or Experience (E) (I)

2. Experience of working in a similar role (E) (I)

3. A minimum of five years working with vulnerable adults, two of which must be in a mental health setting with Black, African and Caribbean clients experiencing a range of disorders and complexity (E) (I)

4. Experience of working within a multidisciplinary team (E)

5. Experience of outreach work in the community (E)

6. A sound understanding of the mental health service structures and provisions (D)

Fair:  We strive for equity - no-one's needs should go unmet.

1. A sound understanding of the main issues facing people with mental health difficulties and in particular people from Black, African and Caribbean Communities. (E) (I)

2. Excellent verbal communication skills and the ability to develop good working relationships with colleagues and Clients (E) (I)

3. Excellent written communication skills with the ability to write clear and concise reports (D) 

4. Confidence with MS Office suite; CRM systems and technology such as MS Teams (D)

5. Good understanding of data protection, confidentiality, safeguarding and risk management and demonstrable examples of putting these into practice. (D)

6. Demonstrable experience of supporting the shaping and implementation of change and innovation in service delivery, as well as supporting project management to achieve better outcomes (E) (I)

7. To be able to challenge traditional methods of practice in a constructive manner (D)

Brave: We walk with people, offering help by doing what works - proven or new.

1. Good organisational skills with the ability to balance competing pressures and demands (E)

2. To be able to manage high volumes of work and draw on personal resilience in a demanding environment (E)

3. Recognising the need for action or change and taking the appropriate action without needing to be told. (E) (I)

4. Ability to interact calmly, patiently and empathically with clients who may be expressing distress, anger or other strong emotions. (E) 

5. Good negotiation skills with the ability to work with Clients, colleagues and external stakeholders to achieve the aims of the service (E)(I)

6. A commitment to user involvement in all aspects of the management of the service (E)

7. A commitment to equal opportunities and promoting diversity (E)

8. A commitment to self-development and an openness to reflect on personal practice and performance (E)

9. A commitment to taking on new tasks willingly and with a “can do” attitude (E)

10.  Ability to be work on own initiative. (E)

11.  To be self-motivated and focused and to practice self-care (E) (I)

12.  Demonstrate a positive attitude and approach to work (E)

13.  Manage stress and setbacks appropriately (E)

Qualifications

1. Qualified to Level 4 or above in Health and Social Care or Community Development qualification or equivalent Professional mental health qualification, i.e. Occupational Therapist, Social Work, Nursing or Equivalent Experience (E) (I)

2. Evidence of Continued Professional Development.

3. Able to work at least 1 evening per week (Monday to Thursday) with time off in lieu (D) 

Head of Partnership and Philanthropy – Children’s Hospices Across Scotland (CHAS)

Help shape the future of children’s palliative care in Scotland

Are you ready to lead transformative growth at Scotland’s only provider of children’s palliative care? As Head of Partnership and Philanthropy at CHAS, you will be at the heart of our ambition to make sure that no family in Scotland has to face the death of their child alone. Joining at a pivotal time in our organisation’s history, you’ll guide talented teams to secure the vital resources that will help us be there for more children who need our help, and their families. This role offers a rare opportunity to champion creative, high-impact partnerships and inspire a dedicated team working to bring comfort and hope to children and families when they need it most.

In this senior role, you’ll oversee our Partnerships and Philanthropy team during this period of transformational growth, leading efforts to secure major donations, develop corporate relationships, and design unforgettable, high-profile events. Working closely with our Appeal Director, you’ll help drive the “It’s Not Just a Hospice” appeal and lead efforts to secure £16.3 million to transform one of our two children’s hospices, Rachel House. With creativity, determination, and compassion, you’ll play a critical role in CHAS’s mission to provide unwavering care to children who may die young and their families.

Your Role at CHAS

As part of our award-winning Income Generation and Engagement Directorate, you’ll report to the Director of Income Generation and Engagement and lead a department of 13 talented professionals, including two senior managers. This role is central to CHAS’s strategic vision, which includes a fundraising goal of £75 million (including £16.3 million from the major appeal) over the next five years to sustain CHAS’s life-changing work and fund key projects like the Rachel House redevelopment.

About You 

To excel in this role, you’ll bring:

• Proven strategic leadership: Success in developing and executing high-value strategies that inspire teams and maximise revenue.
• Fundraising expertise: Significant experience in major donor or partnership fundraising, with a strong track record of meeting ambitious goals.
• High-impact relationship-building skills: Ability to cultivate meaningful partnerships with corporate sponsors, major donors, and stakeholders.
• Team development skills: Demonstrated success in building and leading high-performing teams, nurturing talent, and driving efficiency.
• Innovative, commercially minded approach: Talent for identifying new opportunities and refining operations to support growth.
• Passion for CHAS’ mission: A commitment to making a tangible difference for families facing a child’s life-limiting condition.

Why Join CHAS?

At CHAS, we’re committed to making sure that no one has to face the death of their child alone. We provide unwavering care through a unique model that spans hospices, hospitals, and homes, providing comfort, choice, and dignity to children who may die young and their families.

Working with CHAS means making an extraordinary impact every day in a supportive, collaborative environment. Here’s what we offer:

• Flexible Working: Embrace hybrid options with time split between home and onsite in any of our sites in Edinburgh, Glasgow, Kinross or Balloch, with family-friendly working arrangements.
• Professional Development: Exposure to a range of fundraising activities and continuous learning opportunities.
• Supportive Culture: Work alongside a high-performing, award-winning team dedicated to achieving ambitious goals through innovation and partnership.

Comprehensive Benefits: Enjoy generous annual leave, a competitive pension, incremental salary progression, Blue Light discounts, and extensive health and wellbeing support.

What if you don’t meet all the job requirements?

At CHAS we’re committed to creating a workplace where everyone feels welcome, supported, and valued. We celebrate diversity and inclusivity, recognising that everyone’s journey is unique. We believe in the power of transferable skills, so if you don’t have the exact qualifications or background listed but believe your experience and skills are a great fit, we encourage you to apply. Feel free to reach out to Iain or our team for a chat to explore how you could be a great addition to our team.

Interested in Joining Us?

If you’re ready to take on this transformative role, we’d love to hear from you!

Follow the link to find more information including:

• Recruitment Pack including full job description
• Full list of benefits
• Contact details to arrange an informal chat with the hiring manager.
• Contact details for support with the recruitment process.

To apply you will be asked to answer a couple of questions and submit your CV or complete our full application form.  

Application Deadline: 27 November 2024 

Interview Date: Scheduled for the week of 9 December 2024

This role is subject to a PVG/Basic Disclosure check (level required will depend on base location).

Movember is the leading charity changing the face of men’s health globally, tackling mental health and suicide prevention, prostate cancer, and testicular cancer. In our mission to stop men dying too young, we’re seeking a Head of New Partnerships to join our London based team.

About the role:

As our Head of New Partnerships, this role will play a pivotal role in the delivery of our long-term high-value partnerships strategy over the next 3-5 years. You will be responsible for leading a team of new business specialists to attract and secure new partnerships to join the portfolio of Commercial, Strategic and Transformational partnerships. As we move into the implementation of our new 5 year strategy, you will also be responsible for recruiting new impact partners or funders to support our key strategic goals in the region.

You will lead on the implementation of the new business strategy, offering guidance and effective line management, through a growth mindset. In addition, this role will connect global conversations for developing new, impact-led Transformational global partnerships at scale. 

You’ll have the opportunity to:

• Develop and implement the New Partnership strategy in line with the wider Corporate and impact Partnerships strategy.
• Support and lead New Partnership Managers to develop engaging, holistic, strategic pitch materials to drive high-value partnerships, focussed on income and impact.
• Manage a portfolio of high-value prospects and a growing pipeline across the team, ensuring a long-term approach to reach 3-5 year income and impact targets
• Work closely with Director of Partnerships to provide accurate income forecasting and monthly budget reports, ensuring the New Partnership team delivers its annual financial target.
• Ensure team leverages Movember’s year-round moments, events,  campaign opportunities and key impact programmes to drive new partners.
• Work closely with New Partnership Managers to ensure all new business KPIs are met, whilst maximising opportunities to deliver maximum value through income, reach, brand relevance, GIK/ VIK, and impact.
• Support team on all contract negotiations and provide guidance on best practice to ensure highest value for Movember, whilst striving for multi-year, multi-market contracts.
• Maintain a high knowledge of industry trends and activity to influence and guide innovation in partnerships.
• Manage and motivate the New Partnerships team, providing direction and specialist advice.
• Working with the Head of Global Partnerships Operations, the Directors of Partnerships in the key markets and the Chief Growth Officer, contribute to the recruitment and development of Global Transformational Partnerships

For this role, you’ll need:

• 7+ years’ experience in senior business and fundraising/revenue development roles
• Has a proven track record in managing significant revenue generation accountabilities of 6 and 7 figure partnerships
• Experience of developing impact led partnerships and income.
• Has strong networks and the ability to build and maintain lasting relationships with senior stakeholders
• Ability to effectively communicate with all levels of stakeholders
• Ability to use data to drive decisions
• Demonstrated people management experience
• Strong strategic thinking and planning skills 



• Highly developed organisation skills, the ability to prioritise and concurrently manage multiple tasks

• Strong problem-solving skills with a high degree of self-motivation and initiative
• Self-starter/high level of internal motivation 

• Ability to work in a fast paced and growth environment
• Adaptability and flexibility 

Bonus points for:

• Proficiency in Salesforce
• An understanding of Trusts and Foundations

Why Movember?

Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience and knowledge, ensuring all applicants are treated fairly.

Our employee benefits include:

• Hybrid/Flexible working – we offer our team a split of home and office working
• 13 weeks paid Parental Leave and 6 weeks annual leave
• Health Cash Plan – to support the costs of everyday healthcare needs (dental, optical, wellbeing)
• An Employee Assistance Programme offering face to face counselling, plus legal and financial support
• A fun stimulating and collaborating culture, with company events
• Service awards after 3, 5 and 10 years
• Bike to work scheme
• Half day Fridays for 9 months of the year

Does this role sound up your alley?
If so, we’d love to hear from you. Click ‘Apply’ to send through your application.

CEO

We are seeking a visionary and dynamic Chief Executive Officer to lead the organisation through its next phase of growth and development. 

This is a rewarding role offering hybrid and flexible working. 

If you are a senior leader with a passion for improving the quality of life for unpaid carers by providing essential support, then we want to hear from you!

Position: CEO

Location: Harrow/Hybrid 

Hours: Full-time

Salary: £52 - £60k per annum

Contract: Permanent

Benefits: 3% pension, 26 days holiday per year plus Bank Holidays, free parking, hybrid working, Employee assistance programme

Closing Date: 6th December 2024 12 noon.  We reserve the right to close this vacancy before the advertised date and therefore encourage early applications.

The Role

As CEO, you will be responsible for the strategic leadership, operational management and financial sustainability of the organisation. You will drive the mission forward, enhance visibility and deepen the impact of the charity in supporting unpaid carers, by working with a dedicated team of employees and volunteers.

About You

You will be an experienced leader with a thorough understanding of carers’ issues. You will have a genuine commitment to and sympathy with, the organisations objectives, maintaining its ethos and providing vision. 

The CEO will be able to demonstrate the following:

• Leadership, management and organisational skills, including fairness and impartiality and openness to new ideas and methods.

• Ability to think and operate strategically

• Ability to work closely with Trustees, Team Management Group and staff, building professional positive working relationships in a constructive and consultative environment, looking for and acknowledging the contribution of others and making them feel like valued members of the team and resolving performance issues in a respectful way.

• Ability to influence stakeholders and other care organisations positively, in order to achieve results that are in the best interest of the charity in the fulfilment of its strategic aims.

• Entrepreneurial mindset able to lead the commercial part of the organisation.

You will have experience of:

• The issues faced by carers

• Strategic and day to day management of a third sector, public or commercial service organisation with a track record of performance delivery

• Senior line management

• Financial management

• Human Resources management

• Managing organisational change

About the Organisation

Join a growing charity supporting and empowering unpaid carers across Harrow, with an annual turnover of £2M. The mission is to improve the quality of life for unpaid carers by providing essential support, guidance, and resources. By working collaboratively with local and national partners, the team ensures carers receive the recognition and support they deserve.

You may also have experience in areas such as CEO, Chief Executive Officer, Managing Director, Director, COO, CFO, Finance Manager, HR Manager, Finance Director, HR Director, Charity Director.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Chief Executive Officer

£55,000-£65,000 FTE

Permanent, full-time (part-time would be considered)

Start date: As soon as possible

Location: Redhill

Our client is a Surrey based charity providing emotional well-being and mental health support through solutions focused interventions to children and young people. They are based in Guildford and Redhill, provide services on behalf of the NHS and are seeking an inspirational, entrepreneurial, collaborative strategic leader with a successful track record to lead the charity as the Chief Executive Officer (CEO).

About the Role:

As the CEO of the charity, you will lead our client’s organisation in the ongoing delivery of high-quality solutions focused practice in Surrey and the surrounding areas. You will provide strategic direction, ensure operational efficiency, reliable service delivery and spearhead opportunities to expand their impact and reach even more individuals and families who need their support.

This role requires effective leadership of both staff and some volunteers, along with the implementation of systems and processes to enhance their operations. You will need to balance day-to-day management with strategic planning, demonstrating adaptability and clear decision-making in a fast-paced environment.

Key Responsibilities:

• Continue to develop and implement the long-term strategic vision for the charity, ensuring alignment with their vision and core values.
• Lead, manage and motivate the talented team, fostering a culture of collaboration, innovation and high performance.
• Be visible and build effective relationships with staff, volunteers and partners to ensure connected leadership and feedback can be easily given, focusing on morale, recruitment, and retention.
• Oversee all aspects of the organisation’s operations, including service delivery, contract management and partnership working.
• In partnership with the Board, lead business development activities to ensure the charity can grow and deliver increased impact while remaining financially sustainable.
• Maintain strong relationships with key stakeholders, such as partners, funders, corporate partners, opinion-formers and thought-leaders in the relevant fields.
• Represent the charity at public events, media opportunities and meetings with funders and supporters.
• Oversee financial management and resource allocation, ensuring efficient and responsible use of funds.

What They’re Looking For:

• Proven track record of leadership and success within a similar organization.
• Strong strategic thinking and planning skills.
• Excellent communication and interpersonal skills, with the ability to build relationships with diverse audiences.
• Excellent analytical and problem-solving skills.
• Strong understanding of financial management principles.
• Interest in and knowledge of the challenges and opportunities related to solutions focused practice.
• An awareness and understanding of neurodiversity, as well as a passion for and commitment to the charity’s mission is vital.

How to Apply:

If you're interested in this role, please send your CV and a brief cover letter (no more than 2 sides) describing your interest and relevant experience. If you are seeking to take up this role in a part-time capacity, please state your preferences relating to working hours and days in your cover letter.

Application deadline:  Midnight on 17th December 2024

A two-day selection process will take place in early 2025, which will include a formal panel interview with the board of trustees and a stakeholder panel with the senior leadership team. 

Our client operates an equal opportunity policy and commits to treating all of their candidates and jobseekers fairly. They welcome and encourage applications from everyone regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Key Details

Salary: £60,150 per annum with generous benefits including 25 days annual holiday plus public holidays, enhanced pension contribution, private medical health insurance, life assurance, and flexible/hybrid working.

Hours: 35 per week over 5 days

Contract type: This is a full time permanent role. Some flexibility on hours may be available.

Location: Hybrid working with office in central London and options for flexibility to work from home. The postholder will be expected to attend our central London office regularly.

About the Role

Reporting to the Director of Campaigns, the post-holder will lead and oversee the design and development of Good Law Project’s digital marketing strategy and implement successful digital marketing campaigns to achieve audience impact, ambitious growth plans that engage existing and acquire new donors and supporters through Good Law Project’s owned digital channels.

The link to our job pack which includes the full job description, personal specification, Good Law Project values, and structure chart can be found below.  Alternatively, click "Apply via Website" to view the job pack on our website.

What we're looking for

• Proven ability to design and deliver effective digital marketing strategies in either a nonprofit or political campaigns setting
• Proven experience of growing an audience and increasing supporters, donors and customers for a cause led brand
• Proven ability to design successful growth marketing campaigns to engage and acquire new supporters across a range of channels 
• An excellent eye for design, with experience producing posts on Canva, Photoshop or Illustrator 
• Ability to write compelling copy for Facebook and Instagram 
• Strong analytical skills, with the ability to interpret data and make recommendations based on the results 
• Experience of effective line management and of supporting a high performing team working in an agile, reactive environment 
• Experience managing a campaign budget 
• Proactive in suggesting creative ideas for new compelling content 
• Experience commissioning content and managing freelancers 

What we do

• Good Law Project (GLP) is a not-for-profit campaigning organisation which holds power to account and fights for a fairer, greener future. We believe in people-powered justice.

• We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris  Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan.

• Our close-knit team of staff work across three core areas: campaigning, legal and operations. We are nimble and reactive to external events which means Good Law Project suits people who thrive in a fast-paced, at times quite pressured environment. You must share our passion for using the law to hold power to account. Our culture is one of openness and innovation which encourages all staff to pitch ideas and influence the organisation’s direction. We are brave, honest and decisive – those are Good Law Project’s values. We recognise the value of our employees, individually and collectively, and are committed to investing in their welfare and development.

• See our website for more about what we do.

How to Apply

To apply for this role, click on "Apply via Website" to be redirected to our website where you will be asked to complete an online application form and upload your CV.

Contact

If you have any questions about this role, please email the contact details in the job pack below. Or click "Apply via Website" to view our contact details on our website.

About the role

Join WorldSkills UK as a senior programme manager to lead the award-winning Centre of Excellence, where you’ll drive transformative change in workforce development and education on a national scale. We’re looking for a dedicated, results-oriented leader with a proven track record in managing and delivering impactful workforce development programmes. In this role, you will lead a team, ensuring high-quality outcomes, strengthening stakeholder partnerships, and making a measurable impact on teaching, learning and assessment across the UK.

Role purpose

The Centre of Excellence is WorldSkills UK’s flagship programme, dedicated to transforming the quality of teaching, learning, and assessment across Technical and Vocational Education and Training (TVET). This pioneering programme drives innovation and raises standards by delivering world-class training and development opportunities for educators, ultimately enhancing outcomes for learners and ensuring the UK’s global competitiveness in skills excellence. As Senior Workforce Development Manager, you will lead the programme management of the Centre of Excellence, playing a pivotal role in advancing its mission. You’ll oversee a growing network of member institutions committed to achieving excellence by integrating international expertise and best practices from around the globe. Your leadership will ensure the Centre of Excellence influences every aspect of teaching, learning, and assessment, setting new benchmarks that elevate the quality of education across the sector.

Key tasks and responsibilities

1. Programme management:

Provide effective programme management ensuring the Centre of Excellence operates at the highest standards, with strategic oversight of all workstreams, including stakeholder engagement, resource management, and performance monitoring.

• Leading the programme’s strategic planning and execution, ensuring that all workstreams—including budget management, timelines, and resource allocation—are closely aligned with overall objectives. Proactively address challenges to maintain programme momentum and achieve milestones effectively.

• Building and maintaining strong relationships with both internal and external stakeholders to support programme success. Facilitate effective communication and alignment across teams, partners, and member institutions, promoting active engagement and collaboration throughout all programme phases.

• Establishing and overseeing a robust framework for monitoring and evaluating programme performance, focusing on impact assessment and continuous improvement. Provide regular reports on outcomes and insights, manage risks to ensure programme goals are met, and utilise evaluation data to inform strategic adjustments that enhance programme effectiveness.

• Overseeing the marketing and communication activity to promote the programme, ensuring it is visible and well-positioned among key audiences and stakeholders. Collaborate with the marketing team to develop targeted campaigns that highlight programme achievements, generate interest, and enhance engagement within the Centre of Excellence network and wider education and skills sector.

2. Network member Management:

Lead and execute a comprehensive member engagement strategy, driving value through targeted onboarding, recognition programmes, and an evolving account management framework to foster long-term member satisfaction and retention. Oversee tracking and analysis to inform strategic improvements and identify growth opportunities that align with the Centre of Excellence’s mission to expand impact.

• Developing and implementing a member engagement strategy, ensuring that institutions gain significant value from their involvement in the Centre of Excellence to include a recognition and awards programme to reward and celebrate members’ excellent practice and engagement with the Centre of Excellence.

• Providing strategic oversight to the enrolment and validation process for new members, ensuring that new institutions meet the Centre of Excellence’s standards, and work closely with the Network Member Manager to streamline onboarding, guaranteeing a positive initial experience that sets the stage for long-term involvement.

• Overseeing the tracking and evaluation of member engagement, using data to identify trends and areas for improvement. Provide regular updates on membership retention, engagement levels, and impact to leadership, and work with the Network Member Manager to develop strategies based on these insights.

• Identifying growth opportunities and enhancements to the programme offerings that can address emerging industry needs, supporting the Centre of Excellence’s mission and expanding its reach and impact.

3. Workforce Development:

The Senior Workforce Development Manager will lead a team of High Performance Skills Coaches to design, implement, and continuously improve a world-class teacher training programme. By incorporating global insights and innovative practices, this role ensures that the programme enhances teaching quality and raises educator capacity to deliver world-class education.

• Utilising insights from international benchmarking and emerging trends from global partners to incorporate cutting-edge methodologies and world-class standards into the teacher training programme.

• Leading a team of Skills Coaches to guide the development and delivery of high impact teacher training experiences, focusing on practical and solutions focussed strategies underpinned by international best practice that improve teaching, learning, and assessment.

• Overseeing the planning and scheduling of training activities to align with the academic calendar, ensuring that sessions are well-timed and accessible to educators throughout the year. Collaborate with the Marketing and Communications teams to promote training opportunities, generate demand, and expand programme reach, actively engaging member institutions and their teaching staff.

• Establishing robust tracking and evaluation systems to monitor programme outcomes, using data to measure the effectiveness of training content and delivery. Analyse engagement and impact metrics to inform ongoing improvements, ensuring alignment with Centre of Excellence goals and maintaining the programme’s reputation for excellence.

4. General responsibilities for a Senior Manager

In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:

• Manage, support and motivate allocated staff to successfully deliver activities/tasks.

• Manage resources (including staff, volunteers, suppliers, and partners) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specifications and objectives.

• Contribute to a performance driven culture ensuring outcomes and activities are continuously monitored, reviewed, and evaluated against grant KPIs, resolving issues, and initiating appropriate corrective action.

• Establish a strong mechanism to measure impact, capture, report, and transfer intelligence across programmes of work.

• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.

• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Workforce Development team and the wider organisation.

• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.

• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.

• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. 

Person specification Key:

[E] Essential / [D] Desirable.

Qualifications and experience:

• Experience in leading and managing workforce development programme or membership management in Technical and Vocational Education and Training (TVET) [E].

• Experience working as a manager within education or business with a focus on TVET [E].

• Experience managing multi-stakeholder education and training programmes for TVET teachers and trainers [E].

• Experience in leading or managing large scale complex programmes in the publicly funded sector [E].

Knowledge and skills:

• Knowledge and understanding of current policies and reforms in further and higher technical education, apprenticeships, and T Levels [E].

• Strong programme and budget management expertise [E].

• Ability to implement change initiatives, focusing effort and commitment on making change work [E].

• Ability to absorb and evaluate complex information quickly and use this to construct and manage robust plans which deliver the required strategic objectives [E].

• Understands consequence of actions and long-term impact and / or wider implications of decision-making process [E].

• Ensuring issues, dependencies and risks are identified, assessed, mitigated; ensuring delivery is in line with organisational prioritise [E].

• Able to influence, negotiate and manage the action of others, including remote teams [E].

• Able to develop and manage highly effective relationships and coordinate a range of partners and stakeholders both internally and externally to successfully deliver objectives [E].

• Proven ability to drive member engagement and retention strategies [E].

Personal qualities and attributes:

• Very reliable and with a high level of probity [E].

• Able to work to own initiative with broad direction [E].

• Able to think creatively and solve problems [E].

• Flexible in working methods and ideas [E].

• Excellent team player and collaborative approach to work [E].

• Enthusiastic and able to motivate others [E].

Special circumstances:

• Prepared occasionally to work outside normal hours [E].

• Prepared to travel within the United Kingdom [E].

• Able to spend time away from home [E].

This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.

Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.

25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.