Director Of Fundraising Jobs in Holborn, Greater London
About the role:
The Advice Service Manager is responsible for all advice team operations and developing the Kinship advice pathway.
You’ll manage a team to deliver a consistent, high quality and effective service. You’ll be responsible for developing and implementing systems and monitoring service quality and performance.
Continuously improving the service, embracing digital solutions and creating efficiencies and processes to drive performance, you’ll increase our ability to provide more support to kinship carers across England and Wales.
You’ll ensure that kinship carers are able to access the information and advice they need in an accessible and consistent way within a clear operational framework.
Key responsibilities include:
- Deliver high quality, targeted and tailored advice to kinship carers in England and Wales.
- Develop a service framework that delivers a consistent service within clear timeframes.
- Set out clear expectations for enquiry response across all channels.
- Manage daily advice line operations, including work on cases, data and continuous improvement.
- Act as deputy designated safeguarding officer (DDSO) providing clear advice on actions needed when safeguarding concerns are raised.
- Develop and manage a high performing team.
Essential criteria includes:
- Substantial working knowledge of advice service delivery frameworks.
- Working knowledge of call handling and client record systems.
- Working knowledge of assessing the needs of individuals (e.g. social care, financial and legal) to provide appropriate advice and information.
- Substantial experience managing an advice service or similar, ideally in a health, social care or charitable organisation.
- A strong background in advice work with proven experience in an advice-giving role.
Key dates:
- Deadline: 9am, Monday 8 July 2024
- Interview 1: 24/25 July 2024 (2 hours, online). This interview will consist of an online interview and presentation; and a team session, including preparation time and facilitating a team activity.
- Interview 2: TBC
How to apply:
We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.
Questions for application (along with CV):
- Using examples of your work, give an overview of how your experience equips you to be an effective and dynamic advice service manager.
- Give examples of how you have used operational frameworks to deliver consistent and boundaried advice services. If you have similar experience in another field please clearly demonstrate how that experience would transfer into this role.
- Describe how you have used call handling and client record systems in your work giving examples of how you have integrated the use of both within your practice.
- What makes you a great team manager? Give examples of how you have supported teams and individuals to flourish and when you have had to step in to address behaviour or performance issues.
- Give an example of service innovation you’ve led or been involved in. Outline your role and approach, how you involved users and the service improvements that were delivered as a result.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
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The client requests no contact from agencies or media sales.
St Joseph’s Hospice in Hackney has been serving the people of Hackney, Tower Hamlets and Newham since 1904. The modern Hospice is proud of its roots in the community and of the founding vision of the Religious Sisters of Charity who remain closely supportive of the work we do.
The HR department is a small, dynamic and close-knit team focused on continuous improvement. This year will be an exciting year of innovation and transformation, which will see new processes and practices implemented to respond to the changing needs of the Hospice.
The HR Assistant will join a busy engaged team and will be able to play their role in the life of the Hospice primarily by supporting the wider HR Team to support managers via a business partnering approach. Main areas of accountability would be to own the admin aspects of the employee lifecycle, manage and implement the Hospice’s file management protocol in line with GDPR, and work with the team to continuously review and improve the way we do things.
The successful candidate will be a team player who is approachable, has a can-do attitude, is proactive and can work on their own initiative. This role is a great opportunity for someone who is looking to develop and grow their HR career within a dynamic organisation. A CIPD qualification is desirable as is holding a good grasp of the essentials of employment law and HR best practice. A strong sense of customer care and inclusivity is a must as well as a willingness to commit to the core values of the Hospice.
For further information and to apply, please visit our website via the Apply button.
Closing date: 1 July 2024
About Reprieve
Reprieve is a UK charity founded in 1999. Reprieve uses strategic interventions to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.
Reprieve works with the most disenfranchised people in society, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. Thus, Reprieve promotes and protects the rights of those facing the death penalty and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.
Reprieve’s main office is in London, UK. Reprieve also supports full-time fellows in multiple other countries, who work as lawyers, investigators and campaigners. We work closely with partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions.
Reprieve works in close partnership with its independent sibling organisation Reprieve US.
About the Role
The Head of Unlawful Detentions is responsible for overseeing Reprieve’s work on unlawful detentions, which comprises detention cases in North East Syria (NES), advocacy work with families of detainees in NES, support to those repatriated from NES, and our Guantánamo and Life after Guantánamo Projects.
Background on Unlawful Detentions Work
Reprieve was one of the very first organisations allowed inside Guantánamo. Since then, we have secured freedom for more than 80 men illegally detained without charge or trial, and we continue to support some of these men through our Life After Guantánamo project.
Reprieve also advocates for the release and repatriation of foreign nationals detained in camps and prisons in NES. We aim to ensure that detained individuals are treated in line with international law, and not subjected to the death penalty, extrajudicial execution, arbitrary detention, torture, or rendition. We also advocate for and support clients and their children after their release from arbitrary detention.
Through our work we aim to challenge and change flawed ‘War on Terror’ narratives and legal and political frameworks – including in the UK, Europe and the US – that engender state-sanctioned discrimination and abuse, undermine the rule of law and human rights, and create two-tiered layers of citizenship rights for ethnic minorities in Western countries.
About You
You will be responsible for developing and implementing strategies using a dynamic approach in which each of Reprieve’s methodologies—casework, investigation, litigation, political and public engagement, support for and (where possible and appropriate) advocacy with affected communities—connect with one another to achieve positive outcomes in individual client’s cases and address structural rights violations.
You will be enthusiastic about working for an organisation with Reprieve's mission and vision. You will have a minimum of five years’ experience line managing busy and diverse teams. You have significant legal and casework experience and experience managing a complex portfolio of cases. You will also have substantial advocacy experience, an understanding of campaigning, strong writing skills, and excellent attention to detail.
You are a person with a high level of cultural competency, with direct lived or working experience with communities impacted by the so-called ‘War on Terror’ and/or relevant conflicts. You will be able to demonstrate an understanding of how racism and institutional discrimination affect our clients. You will ideally have experience working closely with clients, empowering them to play an active role in designing the advocacy and strategy adopted to address issues in their cases. You will have sensitivity to the risks faced by those with whom we work and a demonstrated commitment to acting in the best interest of clients. You will have professional maturity, flexibility, and a willingness to put clients and Reprieve’s mission above all else.
In addition to being conversant in relevant legal systems, you are abreast of the domestic, regional, and geopolitical developments that impact on detention issues in the areas in which we work. You will also have a good understanding of the political and legal context of human rights violations carried out in the name of ‘counter-terrorism’, particularly in the UK, Europe, and the US, and of gender and trafficking issues. You will have the ability to develop targeted strategies to influence the policies and public conversations in these jurisdictions.
Salary, contract and location
The role is a full-time, permanent position with a salary of £59,226 per annum less any required deductions for tax and national insurance. Reprieve works across a number of jurisdictions; as such this is a role that may require work outside of core hours from time to time.
Reprieve operates a hybrid working model and we require staff to work a minimum of 40% from the London office and the rest of the week from home.
Reprieve is proud that the highest-paid member of staff is paid no more than double the lowest-paid member of staff. Our pay is transparent and non-negotiable. We are a flexible employer and offer a range of non-financial benefits to employees. We welcome applications from a range of backgrounds. You can learn more about Reprieve’s salary structure and ethos on our website.
Applicants must have the current right to work in the UK, which will be checked prior to interview. Reprieve is an equal opportunity employer and we particularly welcome applicants from Black and minority ethnic communities, members of the LGBTQI community, and those with disabilities. Reprieve is committed to fighting racism and advancing racial justice, both in our work and within Reprieve.
To Apply
Please review the job description for full details on the role and complete the application form on our website adn follow the instructions on our website.
Applicants should note that CV, cover letters and other documents should not be submitted for this role and will not be considered. Applicants must have the current right to work in the UK.
The client requests no contact from agencies or media sales.
HR Business Partner
(a charity committed to community transformation)
Permanent, part-time post, 20 hours per week (0.5FTE), inclusive of breaks
Salary: £21,850 per annum (if based in London add an additional £1,612 p.a.) for a 0.5FTE role
Hybrid: Some travel around the UK will also be required.
Are you a Human Resources practitioner looking for your next challenge, and passionate about building community and creating social change? We are looking for an HR Business Partner who can help develop our people and teams, supporting a positive culture built on our relationships, vision, and ethos.
Oasis exists to create healthy thriving communities and reduce exclusion, through a holistic approach to community development and social innovation. Our work is centred in local communities where we provide education; youth, children and families work; and community services. We are also working in reducing homelessness, the prevention of human trafficking, and the creation of the UK’s first secure school, Oasis Restore.
Oasis’ work and mission has grown rapidly in the last decade. We are looking to recruit a HR Business Partner to help us move into our next phase of growth and build the capacity of our Oasis Operations Team.
This is a new and integral position in our charity, so you will need solid employee relation experience and employment law knowledge, to advise managers confidently. Working as part of the established Operations Team, you will also input into finance and budgets, recruitment at senior levels, and developing our policies in line with our ethos and 9 Habits. It’s a bit of everything, which is what makes this role exciting and a great opportunity for someone who is eager to get hands-on experience in working on the People Strategy of a national charity. As part of the wider Oasis family you will be well supported; being able to work collaboratively with different teams and functions, as well as managing your own workload, is essential.
While we envisage the ideal candidate would have a relevant HR qualification, we recognise that as a people professional, a candidate may bring extensive experience, creativity, and wisdom in this field, instead. We are looking for applicants who demonstrate that they align with the Oasis ethos and values. So, if you are interested in this role but aren’t sure, please do contact us for a confidential discussion. We would love to hear from you!
For your expertise and commitment, Oasis can offer:
· A truly supportive network and family of staff in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% Employer contributions.
· 25 days annual leave (plus Bank Holiday), rising to 33 days over time (pro rata for part-time)
· A Cycle to Work scheme and eligibility to join a cashplan healthcare scheme.
· The opportunity to be part of a movement making positive change in communities.
For further information or to apply, please go to the Oasis UK charity website.
Completed applications should be returned by 9am Friday 2nd August 2024.
Final interviews will take place in London on Wednesday 14th August 2024. Please submit your CV and covering letter at your earliest convenience. In your covering letter, please answer the following three questions:
1. With all the HR opportunities available, what inspires you about this role and what is your motivation for applying with Oasis in particular?
2. Please give examples that demonstrate you have the personal qualities, experience, and skills required for this role. Please highlight your experience in previous HR roles, and detail examples of where you have been successful in making an impact in terms of developing people and advising management. You may not have equal experience in all areas (of a wide-ranging brief) so please highlight what you consider to be the areas of strength or particular experience that you’ve gained to date.
3. After researching the Oasis ethos and 9 Habits, do any of these stand out to you? How might you incorporate them in your daily work and practice?
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. The successful candidate will need to show proof of right to work in the UK.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
£34,300 - £37,300 per annum
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
This is a fantastic opportunity for a proactive, people-orientated Microsoft SQL data expert to join an established data function at one of the most dynamic and fastest growing charities in the UK.
Data powers the insight we make decisions by and drives the way we are building long term relationships with our customers – from service users to fundraisers, from campaigners to volunteers. As an organisation, we are transforming our culture to be data and insight driven and this role will play a major part in making that happen.
We are looking for an experienced Microsoft SQL Developer to design, develop, and maintain SQL Server databases that support our business applications and operations. The ideal candidate will have a strong background in Microsoft SQL Server, T-SQL programming, and database performance optimisation.
Working alongside our solutions architect, you’ll be responsible for the development and management of our data import processes by managing and onboarding new data feeds through our bespoke ETL tool, the Message Broker. You’ll be focused on developing and translating business reasoning into data transformation. You’ll act as a key conduit between teams – ensuring new functionality is rolled out effectively to become business as usual. Find the best ways of importing and validating customer data, so we can build long term relationships with our customers and keep them coming back for more. You’ll get involved at the briefing stage and see it through to delivery of data, championing security, governance, quality and accuracy at every step along the way.
This is role is currently seconded to the Technology Directorate, working on the delivery of the charity’s key IT systems such as the current migration from Raisers Edge 7 to Raisers Edge NXT CRM.
What we want from you
We’re looking for a people orientated, self-motivated and hands on individual, who is passionate about improving our use of customer data so that we can create a world where lives are not limited by prostate cancer.
You’ll have a good knowledge of SQL and data transformation. Experience of not-for-profit data from both a user and technical perspective would be an advantage.
You'll be a strong communicator, comfortable with communicating complex technical information to a non-technical audience face to face or via documentation and have experience of developing good relationships with people at all levels of the organisation. You’ll be able to map and optimise a process from start to finish and take people with you as you do. You’ll be a strong people person, proactive and collaborative and work well under pressure in a busy, dynamic team in a fast-paced environment. You are a true problem solver with an agile mindset.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.
It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.
We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride, Mind & Body and Multicultural.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 30th June 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 8th July 2024.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
The London Library is one of the UK’s greatest literary institutions, providing a centre of creativity, inspiration and ideas for 180 years. Well-known members and frequent borrowers have included Charles Dickens, Charles Darwin, George Eliot, Bram Stoker, Rebecca West, Virginia Woolf, Angela Carter, Daphne du Maurier, HG Wells, TS Eliot, Stanley Kubrick and Ian Fleming. Current writers in membership include Kazuo Ishiguro, AS Byatt, Raymond Antrobus, Simon Schama, Hallie Rubenhold, Tom Stoppard, Antonia Fraser, Jessie Burton and Sarah Waters. Nearly all of its collection of around one million books can be borrowed, it offers a vast eLibrary and invaluable postal loans service. The Library is a home for everyone who loves the written word.
The Library is a registered charity and championed by its President, Helena Bonham Carter CBE.
About the role
As a charitable organisation, our members are essential to sustaining the future of the Library and achieving our new five-year strategy.
We have an exciting opportunity for an experienced and self-motivated membership marketer with excellent communication and copywriting skills to help improve member engagement and retention and grow membership at the Library.
Reporting to the Head of Marketing and Communications, you will join a small and busy team in the Membership department. You will implement compelling member-facing marketing communications, activities and campaigns across digital and print platforms that engage member audiences and drive retention rates and growth in line with the retention plan and the Library’s strategic goals.
Supporting the Head of Marketing and Communications, you will work with an external producer and colleagues across the organisation to deliver The London Library Magazine three times a year. You will also design, deliver and analyse e-communications using our CRM and email software and identify opportunities to improve communication content and performance, organise member events, meet our Equality, Diversity and Inclusion aims, and act as first port of call for the media and communications function.
About you
Passionate about creating engaging copy for different audiences and channels, you will have a good level of experience with e-communications, e-software, data reporting and CRMs. You will have a background in membership marketing, ideally within an arts/cultural or charity organisation, and experience in implementing marketing retention campaigns to meet set targets. You will also have experience assisting with the delivery of events and be available to work at Library events as needed.
You will have strong writing skills with attention to detail and an ability to identify and produce engaging stories. You will have excellent communication, interpersonal and prioritisation skills, be organised and plan workload effectively to meet deadlines. You will enjoy working as part of a team while also able to work independently, taking initiative and holding yourself accountable to tasks. Most importantly, you will have a passion for your work, literature, reading and writing, and the work of The London Library; to inspire new ideas that create a unique impact on the UK’s literary and artistic output.
We are a friendly, hardworking team and a welcoming workplace that supports flexible working. In line with the Library’s hybrid working policy, you will need to be able to work onsite regularly to create content and take part in in-person collaboration, with regular evenings and occasional weekend work (with time off in lieu), but you will also have the opportunity to work from home. We aim to be as inclusive and equitable as possible and can discuss specific adjustments and access needs to help make this role fit for you.
If you are excited by the opportunity to use your communication skills to tell the world about The London Library, we would love to hear from you.
We are looking for a dynamic, organised and proactive manager to join the Youth Work team and support our mission to enable young people who are unsafe or facing homelessness to achieve independence and positive futures. We have an ambitious plan to deliver an innovative and varied programme of youth work, jobs, employment and education (JET) and lifeskills to young people this year and we are searching for an exceptional candidate to help us succeed in this vision.
The successful person will be responsible for delivering an innovative and youth-led lifeskills programme as well as supporting with the coordination of our daily day centre service to young people aged 16-24. You will have experience motivating and inspiring frontline teams, maintaining and building a network of relationships with relevant external agencies and be able to work dynamically and confidently in a fast-paced day centre environment. We’re looking for a candidate who can think on their feet, demonstrate initiative and proactivity, and is an excellent problem-solver.
The ideal candidate is a team player who enjoys working collaboratively across our organisation. They will be committed to the safeguarding of young people and helping us to develop an inclusive and trauma-informed service.
For more details, please refer to our Job Application Pack.
- Full time, permanent role in our Youth Work team
- Starting salary: £37,024
- Deadline to apply: 9am Tuesday 9 July