Director Jobs in Lambeth, Greater London
User Voice exists to reduce reoffending and improve rehabilitation by working with those who are often not heard. One of the main ways that we do this is through our council model, which allows those currently in prison, or on licence, to have their say and contribute ideas and solutions to benefit everyone. We know that if people with convictions are motivated to give feedback on their experience of services, it fuels a culture of continuous improvement within the criminal justice system and gives people a sense of purpose.
The past year has been a period of change and reflection for User Voice. We have invested in our central operations and services, and we now have a solid platform for further growth and innovation for the coming years. We are now looking for a values-led individual who matches our ambition and who can lead our amazing organisation into the next phase of its journey.
As Chief Executive, you will have the opportunity to develop a new strategy that seeks to capitalise on the opportunities that are available to us, while ensuring that we have a diverse and sustainable, long-term funding model. When User Voice first began, lived experience was on the periphery of the criminal justice sector. Now, there are numerous organisations that utilise lived experience in their practice. However, they do not do so to the extent that we do. As our new Chief Executive, you must be energised to push User Voice to where it belongs – the forefront of the sector.
We are looking for a leader who has a genuine desire to see real change for individuals, institutions and the criminal justice system as a whole. You will bring sharp strategic thinking and an enterprising mindset, with the ability to spot new opportunities for us to have an even greater impact, combined with an authentic and inspiring management style that brings the whole team with you on that journey. A natural ambassador and external advocate, you will also be enthusiastic about partnerships and able to ensure that User Voice, as a small charity, has a powerful and credible voice externally.
The journey won’t always be easy, and so you will need to be resilient; though you will have an excellent team behind you that is rich with lived experience. And you will also be supported by a committed Board of Trustees, who are all passionate about what we do and who have the enthusiasm to be different and step outside our comfort zone.
We would welcome candidates with no previous experience of being a Chief Executive. More important is understanding the value of lived experience, a commitment to the objects of User Voice and a hunger to see meaningful improvements for those in the criminal justice system. We particularly encourage applications from candidates who bring personal lived experience of the criminal justice system.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please email Mark Crowley or Natalie Sanders at Tall Roots.
This is an exciting opportunity for an influential and dynamic Legacy Manager to come onboard and lead a small but high performing team generating significant fundraising revenue (circa £4 million per year) from legacies and in-mem giving. You must be able to demonstrate a high level of knowledge of legacy case management and be able to deal with a wide range of stakeholders. You will also oversee the planning and delivery of an effective marketing and communications schedule that supports the acquisition of new pledgers to support the long-term development of our legacy pipeline.
We are looking for someone who shares our values and wants to work as part of a close team, sharing ideas. We provide excellent training and benefits.
We are a charity providing loving, compassionate care to veterans and their partners living with disability or dementia. We put residents’ needs first and provide award-winning care and support.
Purpose
1.To raise annual income targets through the management, development and administration of legacies and In Mem giving with a focus on delivering effective strategies that maximise all potential income
2.To lead a highly effective legacy management service working with stakeholders, both internal and external, at a variety of levels
3.To oversee the planning and delivery of an effective marketing and communications schedule that supports the acquisition of new pledgers to support the long-term development of our legacy pipeline
4.To provide excellent levels of supporter care to legacy pledgers and in memory donors, demonstrating the importance and impact of their gifts.
More information in candidate pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with the Society of Genealogists (SoG), an educational charity founded in 1911, to secure their new Finance Controller. The Society is the custodian of an extensive and exciting collection of diverse historical and modern, physical, and digital records, including grassroots sources, rich data of unlikely origin, and exceptional assets that capture the unfolding, unofficial history of us all.
The Finance Controller will be responsible for providing appropriate, accurate, and timely financial information as required, overseeing and challenging reporting production, design processes and carrying out financial projects, including audit and special adhoc projects. As part of a small and dedicated team you will report directly to the CEO and work closely with other staff to support key projects and ensure the effective day-to-day financial operation of the charity.
The successful candidate must be able to demonstrate the following:
- Qualified member of an accounting body (such as AAT, CIMA, ACCA, ACA).
- Experience of working within the charity / not-for-profit sector.
- Experience of budget preparation, setting and monitoring and financial forecasting.
- Experience of data analysis and the ability to work with complex spreadsheets.
- Knowledge of SORP and charity accounting practice and audit requirements, including working with restricted and unrestricted funds and VAT returns.
- IT skills, particularly Excel, Microsoft Office, and Xero.
We are seeking an individual with the ability to adopt a solutions-focused ‘can do’ approach, with high levels of accuracy, strong attention to detail, and good interpersonal skills.
For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Hybrid / London N1 7GS. The role requires on-site office working at least one day a week.
Closing date: 1st July 2024. Applications are being reviewed on a rolling basis by Charisma, please apply without delay to avoid disappointment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be the Face of Chickenshed's Bustling Café & Bar!
Chickenshed, the renowned inclusive theatre and education organisation, is seeking a passionate Café/Bar Supervisor to lead their vibrant café and bar operations!
What you'll do:
- Oversee all aspects of the café and bar, ensuring exceptional service and delicious offerings. This will often include working independently at times.
- Lead a team of part-time staff, fostering a positive and productive work environment.
- Develop innovative ideas to expand the business and elevate the customer experience for our diverse clientele. (This includes students and staff during the day, and members of the public attending shows in the evenings.)
- Maintain meticulous records for food safety, licensing, and finances.
- Champion Chickenshed's inclusive ethos and values in every interaction. This includes being aware of safeguarding best practices and highlighting any concerns.
You're a perfect fit if you have:
- A proven track record of success in a supervisory role within a customer-facing environment.
- A passion for excellent service and a commitment to high-quality food and beverages.
- Strong leadership skills and the ability to motivate and empower your team.
- Excellent communication and interpersonal skills to connect with a diverse clientele.
- A "hands-on" approach and the flexibility to adapt to a dynamic work environment, including times working independently.
- A commitment to safeguarding and awareness of best practices in an inclusive environment.
Why Chickenshed?
- Be part of a forward-thinking organization dedicated to inclusivity and creativity.
- Contribute to a thriving café and bar that serves a vibrant community.
- Enjoy a competitive salary of £26,000 - £31,000 dependent on experience.
- Make a difference in the lives of others through Chickenshed's impactful work.
Ready to join our team?
Apply today and help us take the Chickenshed café and bar to the next level!
Please note:
- While the job description is a guideline, it may be subject to change.
- Flexibility with work hours is required due to private event bookings.
- Part-time and job-share applications will be considered.
- Chickenshed is an Equal Opportunities Employer.
To apply, send your CV and A4 cover letter, highlighting your skills and experience relevant to the job description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supporter Care Manager
Reporting to: Director of Fundraising
Hours of work: 37.5 hours per week
Salary: £35,000 per annum
Closing Date: 12 July 2024
Location: Royal Trinity Hospice, Clapham (Hybrid)
About Compton
Compton is the UK’s leading fundraising consultancy - with seven decades of experience managing successful annual, capital and legacy campaigns for charities and not-for-profit organisations.
Our clients recognise Compton as ‘the trusted name in fundraising’, thanks to the transformational contributions we make. We are proud of our history and track record, and the ‘Compton Way’ continues to deliver extraordinary fundraising results, even in today’s challenging operational and economic conditions.
Vacancy
Royal Trinity Hospice is the UK’s oldest hospice and serves a community of 750,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the Hospice and in the community – including support and counselling services for family and friends. Trinity’s ability to deliver its outstanding care to patients and their families is reliant on the Compton fundraising team at Trinity delivering ambitious funding results. We have a long record of success in generating income and sustainable growth across all income streams for the Hospice.
The role of Supporter Care Manager is a vital role in our delivery of fundraising services to our client and is a new role created by splitting our current Database & Supporter Care Manager role into two separate roles. This role will focus on the quality of our donor journey, associated communications and the accuracy of our reporting in conjunction with our client’s Finance team.
The Supporter Care Manager will ensure that all processes for recording and thanking donations is accurate, timely and meets regulatory and reporting requirements, whilst providing a friendly and supportive donor experience. Assessing current processes, identifying, and implementing improvements in collaboration with the Database Manager will be a key focus. The successful applicant will have a passion for leading a team to deliver excellent supporter care and donor communications whilst working with and supporting the wider Fundraising team to deliver results for our client and their beneficiaries.
The successful candidate will be expected to:
- Manage the Supporter Care Officers and several Fundraising Volunteers - providing mentoring and training and completing performance and development reviews.
- Deliver excellent supporter care to our client’s donors and supporters and reporting to the wider Fundraising team.
- Ensure that the best donor experience and journey is in place across all income lines.
- Work closely with the Database Manager to identify and implement process improvements and where possible system automations.
- Ensure that individual processes are mapped out and that clear instructions and training are in place to mentor and support the Supporter Care team.
- Provide timely and accurate reporting to the Director of Fundraising.
- Collaborate with the wider Fundraising management team to provide advice and support in the implementation of new fundraising campaigns and events.
- Work as part of the wider Fundraising team providing support and participating in other duties where required.
- Work in a hybrid model of some days in the office and others from home.
Required experience, knowledge, skills and characteristics:
- Experience of delivering excellent supporter care or customer care in a charitable or commercial setting.
- Good working knowledge of the Raisers Edge database and donor record management and an expert understanding in the input and recording of all donor data – particularly consent and gift aid information.
- Experience of managing a team to deliver excellent supporter or customer care.
- Good knowledge of GDPR and other data protection regulations governing interactions with donors and the recording and use of information.
- Good understanding of the administrative processes required to log and successfully claim Gift Aid on individual gifts.
- Strong organisation and evaluation skills and ability to prioritise workflow and resources.
- Desire to exceed expectations and deliver the best supporter experience and journey.
Desired experience, knowledge, skills and characteristics:
- Experience of training and mentoring others to ensure the best donor experience.
- Automation of imports from various fundraising platforms.
- Experience of mapping donor journey and fundraising logistics processes.
- An understanding of Direct Mail processes and logistics.
- A good knowledge of fundraising reporting requirements, including Charity Commission and Gambling Commission returns.
Company benefits
- Annual leave 25 days plus bank holidays
- Non-contributory life assurance scheme
- Standard Life pension scheme with Company contributions starting at 3%
- Employee Assistance Programme - offering free 24/7 support & counselling and advice
The client requests no contact from agencies or media sales.
The Architectural Heritage Fund (AHF) is currently seeking a Head of Grants. Reporting to the Director of Programmes and Deputy CEO, you will be responsible for overseeing the AHF’s core grant-funded programmes across the UK, including managing the four Development Managers for England, Scotland, Wales and Northern Ireland, leading on assessment, monitoring and reporting against all grants awarded through these programmes, and participating in decision making around grant awards.
We are looking for a candidate able to demonstrate a breadth and depth of experience across the principal duties of this post. A strong track record of leadership within the heritage, social enterprise or social investment sectors and clear, relevant experience managing a staff team as well as multi-funder programmes with diverse strands of activity and reporting lines, is essential. The candidate must be a team player, with excellent interpersonal, influencing, negotiating and communication skills. They should have experience of collaborative working with external partners and a strategic approach to prioritising workloads and problem solving. Candidates must have strong numeric and financial skills, excellent attention to detail and be a confident user of common IT system Office packages. We are looking for someone who will become a leader in our organisation, who is passionate, target orientated and, in particular, committed to achieving beneficial social outcomes through heritage.
Due to the time-limited nature of this post, the AHF is open to potential applicants seeking a secondment from another organisation – if you are interested in taking up the role as a secondment, please indicate this interest in your application and the nature of any discussions with your existing employer.
About the AHF
AHF is a leading heritage charity founded in 1976 to help charities and social enterprises across the UK find solutions for vulnerable historic buildings. We do this by offering advice, grants, and loans.
Commitment to diversity
In accordance with our commitment to promote equality of opportunity and diversity across all of our areas of work, we particularly welcome applications from people from black, Asian and minority ethnic communities, disabled people and younger people, who are currently under-represented within the AHF.
The client requests no contact from agencies or media sales.
Harris Hill are thrilled to be working with a large national health charity who are looking for a new Corporate Partnership Senior Executive to join their team for 14 months.
The role will be focused on new business and will have a warm pipeline. This role is super exciting as it will be working on the last year of a large capital appeal, as well as supporting on their affinity partnerships programme too.
Key details:
Role: Corporate Partnership Senior Executive (Maternity Cover)
Location: Hybrid working 1 day a week in London
Salary: £41,000 - £43,000
Contract: Full time, 14 month contract
Key responsibilities:
- Leading on identifying and securing new business and establish a strong pipeline of prospective corporate partners, that will deliver six figure income targets year on year
- Maximise relationships from the Appeal Board, Trustees and other key influencers to secure new partnerships.
- Utilise prospect research information to ensure that all sources of prospective corporate donors are explored.
Amongst other criteria, the successful candidate will have:
- Proven experience of reaching sales and/or income targets
- Proven ability to maintain and build a portfolio of donors and meet income targets
- Excellent demonstrable relationship management skills – able to develop relationships with company representatives at all levels, from Board Director down, and senior volunteers
If you would like to receive a full job description for this role with details on how to apply, please contact Hannah Laking at Harris Hill:
Hannah Laking: | 020 7820 7331
- Closing date for applications: Rolling – hiring manager is seeing applications as they come in
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
About us
Crisis is the national charity for homeless people, working side by side with thousands of people each year as they find ways out of homelessness. We know that homelessness is not inevitable; we know that together we can end it.
This year, we will begin our new ten-year strategy to end homelessness. Key to our mission is thinking differently and more ambitiously about how we engage with corporate partners and the commercial sector and how we can generate more support for our cause across England, Scotland, and Wales.
Location: Based in our London office (we are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy)
About the role
As we embark on a new ten-year strategy, this is a unique opportunity to lead the development of a radical and ambitious approach to partnerships with businesses, building on the successful partnerships we have with Lloyds Banking Group, Specsavers, Taylor Wimpey, Berkeley Homes and many more.
This pivotal role will lead the development of a corporate and commercial engagement strategy across Crisis, growing and deepening our portfolio of corporate partners, broadening their support for our organisation and our cause, and inspiring them to act within their businesses. The role also involves leading the continued development of our fundraising and partnerships outside of London, creating a national support network to end homelessness.
While the role is directly responsible for strategic and corporate partnerships, the post holder will lead across the charity, ensuring a joined-up approach across retail, service delivery (including Crisis at Christmas), brand partnerships, venture philanthropy, investments, and innovation.
The role also involves membership of the Brand, Marketing & Fundraising senior team and the organisation’s Senior Leadership Group, where it plays an important organisation-wide leadership role. Additional investment has recently been made in the team, and senior leadership and the Board have committed to supporting its success.
About you
We’re seeking someone with significant experience developing relationships with the corporate/commercial sector and a successful track record in organisations comparable in scale and complexity to Crisis. You will be ambitious, with a strong understanding of our challenges and how to make the most of opportunities to create new relationships with partners and think differently about what it means for a business to support a charity and social cause.
We’re looking for someone who…
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Has cross-organisational leadership skills and the ability to represent the organisation to the corporate/commercial sector externally.
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Has secured and developed significant corporate partnerships.
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Has developed and executed organisational income generation strategies, including supporting and influencing areas outside of direct line management responsibility.
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Can think creatively about partnerships, leveraging the unique opportunities that Crisis has.
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Can develop a national income and engagement strategy appropriate to our work in English regions, Scotland, and Wales.
We believe diversity is a strength, and we aim to ensure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Wednesday 3 July 2024 (at 23:59)
Stakeholder panel interview made up of Crisis staff and members to be held on Thursday 11 July via Microsoft Teams.
Main panel interview with three Exec Directors to be held on Monday 15 July in person in London exact location TBC.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
User Voice was created for and is run by people who have been in prison and on probation. Lived experience means we engage empathetically instead of sympathetically.
We exist to reduce offending and improve rehabilitation by working with the most marginalised people in and around the criminal justice system. We ensure that practitioners and policymakers hear their voices.
This is a fantastic opportunity to work in an innovative and growing charity. We are looking for a dynamic, authentic, and inspiring individual to join our team.
The role requires an individual with experience in project management, financial management, financial modelling, contractual management, negotiation and commercial operations.
The successful candidate will be self-driven, energetic, proactive, committed to delivery, and enjoy working in a team whilst also taking ownership. As User Voice is a relatively small team, you must be comfortable being hands-on.
PERSON SPECIFICATION
Essential:
- Minimum 4 years’ experience in a middle management or senior commercial role
- A recognised high-quality relevant qualification
- Experience in contract negotiation
- Strong presentation skills with ability to summarize effectively for different audiences
- Detail-oriented and able to take initiative in owning projects with the support of the team
- Excellent communication and interpersonal skills
- A strong and demonstrable commitment to and understanding of the promotion of equality, diversity and safeguarding.
- Good experience of Microsoft Office
- Requires that the post holder is not automatically disqualified by (or can obtain a waiver from) the Charity Commission
Desirable:
- Experience in project accounting
- Experience of the charity sector and/or criminal justice system
The client requests no contact from agencies or media sales.
Are you looking for an opportunity to join an incredible campaigning organisation as an Individual Giving Lead? We’re thrilled to be looking for a Senior Income & Engagement Officer to lead the Individual Giving function within an amazing international campaigning charity. This organisation works with partners around the world to fight poverty and defend human rights, as part of the movement for global justice
As Senior Income & Engagement Officer, you will work closely with the Director of Income & Engagement to develop and implement strategies and campaigns to deepen relationships with individual supporters to increase both campaign participation and grow income. You will also lead on a Legacy programme and manage an Income & Engagement Assistant, ensuring the delivery of world class supporter care and experience.
This is an incredible opportunity to be the Individual Giving Lead and shape the programme moving forward, making informed decisions and working with senior stakeholders to get the best out of campaigns.
As Senior Income & Engagement Officer, you will need:
- Significant proven experience managing individual giving fundraising campaigns across a range of offline and digital channels. This could have been gained working in-house at a charity or working for a fundraising agency or similar.
- Excellent copywriting, written and oral communication skills with the ability to translate data to insight and communicate this with various stakeholders.
- Demonstrable experience of meeting fundraising targets and developing individual giving or digital income streams.
Deadline: 8th July
Salary: £44,000 - £46,600
Working pattern: Full-time, permanent
Location: London – Hybrid (One day per month in office)
If you would like to have an informal discussion, please call Jake on 02030 062787 or email [email protected]
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.
If enough applications are received the charity reserve the right to end the application period sooner.
Grade & Salary: £23,969 pro rata (Full time equivalent £29,961)
Hours of work: 30 per week (across 4 full time days or five 6-hour days) Note that occasional evening and weekend work will be required for attendance at events. There may be a requirement to attend meetings and other activities outside of normal working hours.
Contract: Permanent
Accountable to: Director of Business Development & Innovation
Functional Responsibility: Communications
Job Purpose: To manage the digital outputs for BWW Mind across all social media channels and our website.
Based at: Mock St, Westminster with some home working and occasional travel across Brent, Wandsworth & Westminster
Main Responsibilities
• To be responsible for effective online marketing of the services and projects run by BWW Mind and ensuring that BWW Mind has a strong digital presence in the communities that we serve.
• To increase the reach and impact of BWW Mind’s profile and visibility through influential marketing, communications and PR in Brent, Wandsworth & Westminster.
Specific Responsibilities:
Publicity & Marketing
• Be responsible for regular social media posts relating to BLG Minds services, projects, news and events across all channels including Facebook, Twitter, Instagram, LinkedIn and YouTube.
• Identify local groups and organisations to align our communications with, ensuring that tagging and appropriate hashtags are used to extend our reach.
• Work closely with the Communications and business development teams to identify and communicate key news items which can be shared online and assist in the production of offline promotional materials where required.
• Support the Business Development & Engagement Officer to promote and communicate fundraising campaigns, events and new areas of focus.
• Be responsible for maintaining the BWW Mind website, creating and updating engaging content (using Wordpress)
• Produce Facebook and Google ads in line with promotional requirements of our services/projects.
• Identify and manage any issues arising on BWW Mind's social media feeds (in consultation with more senior staff as required), particularly where there is a reputational risk.
• Be involved in capturing images and video during events and activities for promotional purposes.
• Ensure that the organisation’s branding is upheld in all aspects of online communications, and that our outputs online comply with National Mind’s brand guidelines.
Communications
• Ensure that queries and comments presented through our social media channels are responded to in a timely way.
• Build strong relationships across the organisation and communicate with staff and volunteers to find out more about services and projects generating news stories.
• Edit information provided by staff and partners to communicate news clearly and effectively through the various online systems.
• Work with partner organisations including local press online contacts to ensure joined up digital communications.
• With other members of the Communications team, plan and organise activities to raise awareness of BWW Mind, tying in with other notable calendar events such as Mental Health Awareness Week.
• Alongside the Communications team, ensure that staff have an awareness of corporate guidelines with regards to use of email, social media and web content.
• Through the induction process, be involved in ensuring that new staff understand the importance of communications and how they can contribute to our organisational outputs.
Monitoring, evaluation and strategic direction
• Using Google analytics and statistical information generated on the back end of the different social media platforms, extract relevant data which identifies key trends and reasons why interaction may have increased or decreased and provide this to the DoBDI monthly, and assist in the production of quarterly reports for dissemination to committees and SMT.
• Work closely with internal staff to gain an understanding of which online approaches are most effective in reaching audiences and gaining buy in.
• Create systems to ensure that as an organisation we can ascertain the impact of our communications and focus our approaches accordingly.
• Contribute to communications and marketing work plans and be involved in developing a marketing and communications strategy.
This Job Description does not provide an exhaustive list of duties and may be reviewed in conjunction with the post holder in light of department development.
Benefits: Hybrid-working if nature of role permits Learning and development opportunities Cycle to work scheme (interest free lone paid back 12 months period) Employee Assistance Programme (A 24-hour helpline from Health Assured to support you through any of life’s issues or problems) Free eye test Flexible working - core working hours 10.15 - 4pm (depedent on nature of the role)Interest free loan, those in financial hardship
REF-214711
We're looking for a kind, compassionate and resilient Head of Service - YP and Ofsted Matrix Lead located at our Head Office in Caledonian Road.
£65,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
As a key senior leader in Look Ahead, the Head of Service for Housing Related Support will work in alignment with the Director of Housing Related Support, and the wider Senior Management Team to drive performance, quality, business, and financial efficiencies. The role will provide expertise and capacity to support the organisation to deliver is vision and strategic objectives.
The Head of Service will the registered Manager for Ofsted, the strategic and operational lead for Young People services and will ensure delivery of consistent and high-quality performance across the Housing Related Support directorate.
The successful candidate will ensure that all Services are meeting Ofsted regulatory requirements, run effectively, well managed financially and employees are performing at high levels. As Ofsted Lead the successful candidate will play a key role in shaping the ethos of services through developing a culture of high aspiration for young people which is demonstrated through the support, resources and opportunities offered to the young people.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Leadership Accountabilities:
Develop and maintain a culture that supports collaboration and service improvement whilst behaving like a role model, always displaying Look Ahead's values and behaviours.
Contribute as a key member of Look Ahead's Senior Management Team, leading and contributing to organisational strategic priorities and projects in a solution focused way.
Lead a performance culture and deliver on budget, quality standards and full KPI compliance.
Lead by example, ensuring services are effectively managed by Service Managers and Deputy Managers to deliver excellent, high-quality services to all customers.
Work in collaboration with internal stakeholders to achieve objectives and meet targets.
Ensure all managers are coaching and developing their people resources to ensure the highest level of performance.
Identify and develop talented employees through the PDR process, to meet the organisations commitment to employee succession planning and management development.
Ensure clear and concise communication with teams, setting clear team objectives and being accountable for delivery.
Operational Accountabilities:
Responsible for ensuring Service Managers/budget holders deliver on budget; robust budget management practices, shared learning, increasing commercial capability at management level.
Maximise income through business development and remodelling opportunities.
Be responsible for identifying loss making contracts and lead on negotiations with Director of Housing Related Support to improve financial viability.
Matrix Lead Responsibilities:
Be the Registered Manager for Ofsted.
Lead on developing effective working relationships with each young person's accommodating authority.
Lead on overseeing a workforce plan that ensures employees have the experience, qualifications, and skills appropriate
What you'll bring:
Essential:
The ideal person for this role will have:
Over two years Management experience and knowledge of working with children and young people in the Supported accommodation/ children's homes sector.
Expertise and passion for children and young people.
Understanding of Ofsted supported accommodation regulations.
Have the skills, knowledge, and ability to represent the organisation in a way that promotes both good practice and continuous improvement,
Experience of managing geographically diverse team.
A positive attitude and ability to motivate direct reports.
Proven experience of being a strategic lead across relevant services.
Experience of successfully delivering in a contract and target driven environment.
Proven financial management experience and delivering surplus.
Previous experience of working with support and housing management contracts and agreements
Experience of Safeguarding and responding effectively to serious incidents
Excellent report writing skills.
Experience of successfully leading on new and existing contract negotiations
Experience of leading investigations into serious incidents
Experience of successfully managing and developing teams across geographical areas
Ability to turn organisational vision into reality for front line employees.
High levels of written and verbal communication
Proven influencing and negotiation skills
Excellent prioritisation and organisational skills
Resilience and ability to work effectively in a team as well as self-manage.
Ability to cope with change in a fast paced and challenging environment.
A degree or equivalent. Hold relevant CMI/NVQ Level 4 or other business/management qualification.
Have relevant training and/or specialist qualifications.
For our full job description please visit our website.
This is a critical senior role in the organisation, reporting to the CEO. The role is responsible for managing the organisation’s programmes across 3 locations in Sub Saharan Africa and South East Asia, managing 10 personnel. The position provides leadership on community-led investigations and evidence gathering and works closely with the Senior Management Team (SMT) on critical areas including fundraising and strategic development.
The priority for this role is the safe and high quality performance of projects. The balance between ‘doing’ and ‘managing’ in this role varies depending on available resources for each project, and the ability to create competent teams to delegate to.
Location: UK, France or Thailand preferred. Remote applicants considered.
Package: Pay is dependent on location. The UK salary of £62,000 plus pension contribution will be converted using ICSC scales. All locations receive 28 days annual leave, counselling support and annual wellbeing days.
MAIN RESPONSIBILITIES
- The development and implementation of strategy and annual plans for the organisation’s direct programming, and its alignment with organisational strategy.
- Responsible for the relevant team’s human resources, staff welfare, safety and security, and risk management.
- The safety and quality of operational practices including data collection on the ground, secure data storage and transfer and proper financial management of the project including procurement practices.
- Responsible for the relevant team’s financial and spending strategy and financial management.
- Ensuring all aspects of the role’s work advances diversity, equality and inclusion.
- Actively contributing networking, ideas and concept note drafting to the Fundraising Team, with a particular focus on building the project funding and teams that will enable this role to grow and evolve.
- Be a member of the Strategic Planning Team and other strategic conversations with SMT and the Management Team, bringing ideas and challenge to move the organisation forward.
- Coordinate closely with the Senior Director – Innovation where areas of work and organisational improvement projects overlap.
Programmes
- Design and oversee the relevant operations and project workplans, ensuring projects are delivered safely and to a high degree of quality.
- Oversight of project’s design, objectives and goals and their budget.
- Cultivate a management culture that is performance-based, supportive and collegial.
- Provide ongoing support and mentoring to direct reports, including through the annual performance review process.
- Work with project teams to jointly identify and make available learning and development opportunities for them and their teams.
- Administrative oversight for projects and their staff, including the review of expenses, annual leave, salary/benefits etc.
- Represent the organisation in relevant areas in relation to programmatic partners such as media, lawyers, diplomats, NGOs and civil society as well as to donors and governments.
- Assist in developing our methodology for investigation and monitoring within projects, including working closely with the Senior Director – Strategy to ensure alignment with the Impact Strategy.
Security and Compliance
- Ensure compliance with organisational policies, safety and security policies and processes.
- Ensure effective risk management for staff and researchers, following organisational policies.
SKILLS, EXPERIENCE AND CHARACTERISTICS
Essential
- Professional writing and speaking in either English or French, with at least effective operational efficiency in the other language (B2 or above).
- Experience managing teams or individuals across multiple international locations.
- An understanding of risk management methodologies and experience applying them.
- An understanding of human rights and a strong belief in their indivisibility and interdependence.
- Excellent project management skills, with the ability to plan, organize, and prioritize tasks effectively to meet deadlines and deliver high-quality results.
- Excellent stakeholder management skills, including experience working collaboratively with multi-disciplinary teams and building relationships with stakeholders at all levels.
- Strong communication and interpersonal skills, with the ability to communicate complex concepts clearly and effectively to diverse audiences.
- Flexibility and adaptability to work in a fast-paced and dynamic environment, with the ability to respond to changing priorities and requirements.
- Commitment to promoting diversity, equity, and inclusion in all aspects of work.
Preferred
- Experience with human rights research, investigations or legal cases.
- Experience with filming or documentary making.
- Strong technology / IT skills and/or aptitude.
- Experience with fundraising or confidence in public speaking and presenting.
APPLICATION PROCESS & TIMELINE
- Please apply via our Website: submit your CV (maximum two pages) and a Cover Letter (maximum 400 words) describing your suitability for this position.
- Applications will close on 10 July.
- Initial interviews will be conducted remotely.
- Second round interviews may be conducted in-person depending on applicants’ location. Requesting an online interview will not be detrimental to your application.
- We intend to complete the recruitment process by mid-August.
The client requests no contact from agencies or media sales.
Training and Education Lead
We are looking for two Training and Education Leads to work for an exciting organisation, one permanent and one parental cover (6 months).
Position: Training and Education Lead (two positions)
Location: London/Hybrid
Salary: £30,000 - £31,500 per annum (pro-rated for parental cover)
Hours: Full-time
Contract: Permanent and 6 months parental cover
Benefits: Pension; up to 26 days holidays (plus an additional two days at Christmas for office closure); training and development opportunities; contribution to further studies and study leave allowance
We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit a current CV and cover letter.
About the role:
We have two events-based roles to support our training and development courses. These courses are delivered either face-to-face or hybrid and are often delivered by a team of the organisation’s members. We use tools such as WebEx, MS Teams and Slido to support the delivery. There is an agreed schedule for the rest of 2024 for our public (open) training plus some bespoke, in-house training to be agreed upon with clients. There will also be additional in-house training to be secured for the remainder of 2024 and the first part of 2025.
The role holders will work within our professional development team, headed up by the director of professional development. They will report directly to the director and work alongside other team members to deliver an effective apprenticeship programme.
Our working pattern is hybrid, with attendance in the office expected for three days per week, including every Wednesday. You may also be expected to attend events across the UK and overseas.
Key responsibilities include:
- Support the course working parties including the production of agendas and minutes
- Create booking pages via iMIS and make them live when approved.
- Manage bookings and respond to queries.
- Prepare and distribute course information, delegate packs, learning materials and handbooks as required.
- Organise and attend volunteer Working Party meetings as required.
- Negotiate contracts, attend site visits where needed and finalise contracts.
- Liaise with suppliers, delegates and speakers to ensure all final details are communicated.
- Process bookings via iMIS, including sending booking confirmations.
- Respond to queries from delegates and potential delegates such as queries on their course or programme and progress.
- Ensure that accurate and complete records of attendance and progress are maintained.
- Ensure delegates' and speaker needs are met before and after the course.
About you:
To be successful in this role, you will need experience managing events (face-to-face and hybrid) including liaising with speakers and managing the technology. You will be able to work with colleagues to identify and contact potential speakers. You will also be able to manage the budget for the course delivery. To be successful at the organisation, you will need to be able to work in a small team, be flexible in accommodating changing priorities and thrive in an ever-changing environment.
You will also bring with you the following skills and experience:
- A qualification or experience in event and/or learning management
- Experience in managing the delivery of courses and training programmes including course agendas, delegate and speaker support and course administration
- Strong planning and prioritisation skills with the ability to multitask
- Excellent oral and written English
- Excellent Customer Service skills
- Excellent organisational and administrative skills including record-keeping and attention to detail
- Basic financial awareness and understanding for example working to a budget and controlling costs
- Suitability to work with apprentices and vulnerable people including acceptable DBS record
- General IT skills including MS Office (e.g. Word mail merges and Excel reporting). An aptitude for learning new software/portals and experience with customer databases such as iMIS, webinar and eLearning platforms will be an advantage
How to apply:
Applicants are invited to submit a cover letter explaining why this role is of interest and setting out details of your current/most recent position, including a brief description of your duties and responsibilities, start date, current salary and notice period. You should also send in a CV with details of your educational and professional qualifications and employment history, giving details of your responsibilities and the experience gained.
You must indicate in your cover letter how you adhere to the criteria set out in the specific duties and responsibilities of the post and competency specification, referring to evidence presented in the curriculum vitae.
About the organisation:
The employer is a not-for-profit association with stunning offices near Canary Wharf in London. With a strong membership in over 60 countries, drawn from the pharmaceutical industry, regulatory agencies, and support services, they support regulatory professionals to deliver better, safer healthcare for patients. They offer an extensive range of regulatory affairs education and professional development, both for members and the wider regulatory community, in human medicines, vaccines, diagnostics, medical devices and veterinary sectors.
They are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their gender, race, disability, religion/belief, sexual orientation, or age.
Other roles you may have experience in could include Events Management, Events Supervisor, Meeting and Events Manager, Education Lead, Training Lead, Education and Training Manager, Training and Education Manager, Resource and Evaluation Manager, Training Officer, Monitoring and Evaluation Officer, Impact Manager, Monitoring and Evaluation Learning Specialist etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We have a fantastic opening for a Head of Philanthropy to join CARE International UK. CARE International UK is a globally renowned humanitarian organisation which fights poverty, saves lives and achieves social justice. They put women and girls at the centre of their work, because they know that we cannot overcome poverty until all people have equal rights and opportunities.
The Head of Philanthropy is an exciting newly created role which is responsible for launching a philanthropic fundraising function within the existing Fundraising and Communications Team. This is an important leadership position which will work closely with the Chief Executive, the Board and influencers. You will report into the Director of Fundraising and Communication and will line manage a team of two. You’ll need to be comfortable operating at a senior, strategic level, as well as rolling up your sleeves and kick-starting the major giving programme.
It is a great time to join CARE International UK as they have a renewed energy and focus behind their fundraising, putting it right at the heart of the charity’s strategy. You will be given a lot of freedom to shape the programme and will be a key leader supporting the development of the future fundraising strategy. CARE International UK offer a flexible working pattern and have a strong commitment to diversity, equality and inclusion and are particularly keen to encourage applications from underrepresented groups.
To be successful in the Head of Philanthropy role you will need experience in:
- Creating and implementing a successful and sustainable philanthropic fundraising strategy, working with trusts and foundations and major donors
- Establishing and growing relationships with high value donors and prospects, securing six-figure+ donations
- Working with a variety of internal stakeholders, with a collaborative style and the ability to influence and persuade
- Leading teams and motivating others
Salary: £61,423 (pay award pending)
Contract: Permanent – full or part time will be considered
Location: London (Vauxhall) - Hybrid working offered
Closing date: 19th July
If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.