Director Jobs in East Sussex
Service Delivery Manager
Role: Service Delivery Manager
Hours: 30 or 37.5hours per week (4 or 5 days per week)
Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London and / or supporting events
Reporting to: Director of Partnerships and Programmes
Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme
Key relationships: Managing relationships with key partners and volunteers.
Salary: £31,000 per annum FTE ( pro rata for part-time)
Contract: Permanent
About Overcoming MS
Are you an experienced Service Delivery Manager with a strong foundation and knowledge of project management, ready to make a meaningful impact at the world's leading multiple sclerosis healthy lifestyle charity? We are seeking a motivated and experienced Service Delivery Manager to help us expand our world-class support services and empower an engaged global MS community.
In this role, you will help lead the delivery of two key strategic objectives:
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Providing world-class information, tools, and support to those affected by MS.
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Growing a collaborative, knowledgeable, passionate, and sustainable team of facilitators, volunteers, and community members.
Join us in our ambition to support and empower people living with multiple sclerosis. Your expertise and passion can help people to live well with MS.
At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices, alongside medication, benefit physical and mental health.
Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.
Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information is coming from a reliable source, to believe in it and adopt the key changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development.
About the role
Purpose: We’re recruiting for a motivated and experienced Service Delivery Manager to expand our offer of support to motivate and empower an engaged global MS community. With strong knowledge and experience of managing projects and the ability design, shape and implement services.
You will be responsible for the design, delivery, and continuous improvement of products and services. Due to the growth of our services and levels of support, we are in a position to employ an additional Service Delivery Manager which will allow the successful candidate to benefit from the peer support of team members, as well as make the position their own, playing to their strengths.
Key Responsibilities:
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Service Design and Improvement: Leading on the design, development and improvement of products and services in line with the charity’s strategic objectives, using insight and data to shape your thinking.
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Project Planning: Taking the lead for the planning and delivery of in-person and digital events, products and services which include residential retreats, online courses, and webinars.
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Community Growth: Seeking out opportunities and nurturing relationships to grow our community to increase our reach and deliver more, through collaboration and increasing our knowledge base. Build and expand our pool of Volunteers and Experts, being responsive to the needs of our community.
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Management of Volunteers and Trainee Facilitators: Nurture and support the development of Trainee Facilitators and Volunteers including Ambassadors ensuring policies, processes and frameworks are fit for purpose.
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Stakeholder Engagement and Communication: Serve as the primary point of contact for key stakeholders. Driving engagement and maintaining positive relationships with our Expert Advisors, Volunteer Facilitators and community members.
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Innovation: Scoping out new opportunities, designing frameworks and processes and ensuring resources are carefully managed to achieve impact and implement improvements as necessary.
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Monitoring and Evaluation: Ensuring our products and services meet quality standards and align with our community’s expectations. Ensuring that products, services and courses include evaluation techniques to measure impact including both quantitative and qualitative feedback from participants.
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Financially conscious: Ensuring charity activities are delivered in the most cost-effective way, seeking out opportunities to generate income / contributions from an engaged community, working with the Fundraising team.
About you
Project management skills
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Minimum of 2 years practical project management experience / service design and delivery
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Expertise in using and implementing relevant project management methodologies and tools.
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Ability to proactively mitigate risks and overcome barriers to implementing solutions.
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Confident in using monitoring and evaluation tools to ensure products and services are continuously improved.
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Project management qualification such as Prince2 or Agile or similar qualification is desirable
Strong interpersonal skills
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Experience of managing volunteers and working collaboratively with communities.
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Excellent communication skills, energetic and passionate.
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Demonstrable track record of building lasting professional relationships in person and online.
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Strong listening and communication skills, both verbally and in writing and to disseminate information in an easily understood and appropriate format.
High work quality and passion for innovation
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Excellent eye for detail, works to deliver high-quality work.
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A passion for innovation, an open mind, and a willingness to learn and grow.
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Thrives as a team player but are able to work on your own initiative, with minimal supervision.
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A proactive approach to your work and are able to identify opportunities and solutions.
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Excellent organisational, planning, prioritisation and time management skills with an ability to work to deadlines and change priorities when needed.
Charity interest
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Experience of working within a charity and understanding of the charity sector is key.
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Motivated by helping others
Working location and hours
You are comfortable working remotely within the UK, as part of a small team, and happy to travel occasionally to London and other locations for meetings and to support events such as Residential Retreats and some out of hours work such as evening webinars.
You have a clean driving licence and have access to a vehicle to use for business purposes.
What can we offer you?
Our staff benefits include:
• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme
How to apply
Please send your CV and a covering letter by the 22nd of October.
In your covering letter, please let us know:
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Your motivation for applying for the role
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Your preference for a 4 or 5-day week
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Your notice period
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Your current location.
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all the requirements, please apply.
No agency contact, please.
Key Dates
1st stage interviews to be held remotely on the 6th / 7th November.
2nd stage interviews to be held on the 12th of November (this might be in person or remote, TBC)
The client requests no contact from agencies or media sales.
Sightsavers is looking for a Carbon Data Analyst to play a leading role in the carbon data activities of the organisation
Salary: £28,518 - £33,550
Location: UK remote - with occasional travel to Haywards Heath, West Sussex when required
Contract: Permanent
Hours: This is a full-time role with some flexibility around hours worked and some home working
The Carbon Data Analyst will provide high quality carbon data and carbon reporting and is specifically responsible for ensuring Sightsavers is meeting regulatory and non-regulatory carbon data reporting requirements. The postholder will have opportunities to make improvements to processes and systems, and provide data and information to support the organisation's informed decision-making regarding carbon emissions.
We are looking for a Carbon Data Analyst to play a leading role in the carbon data activities of the organisation. Key duties will include:
- Carbon reporting and monitoring
- Carbon data collection and analysis
- Management of the Environmental Management System (EMS)
- Carbon footprint data collection and recommendations around carbon emissions reduction
- Supporting the development of the carbon management transition plan
- Knowledge sharing and ad-hoc projects
Please see the job description for full details
This is an ideal opportunity to use your expertise to provide high quality carbon data and carbon reporting. You will have opportunities to make improvements to processes and systems, and you will provide data and information to support the organisation's informed decision-making regarding carbon emissions. You'll need to have good data analysis skills with the ability to ask questions and look for anomalies.
To succeed in this role you will also need:
- A good understanding of calculation techniques and environmental and carbon accounting and reporting standards
- Strong climate change knowledge
- Experience of improving carbon data capture processes/systems
- Membership of IEMA is desirable
- Knowledge of The Greenhouse Gas Protocol Corporate Accounting and Reporting. Standard is desirable
- Experience of managing an EMS is desirable
- Experience of monitoring and target setting
- Willingness and desire to acquire knowledge and understanding of the practices across the countries in which we operate
- The ability to plan and work effectively as part of a team
- Awareness of the overseas development context gained preferably through working in the sector or overseas development would be useful
- The ability to communicate with people from other countries and cultures
- Strong analytical skills, preferably using Power Query
- Experience with Power BI would be an advantage
- An understanding of and commitment to equality of opportunity for disabled people
Please see the job description for full details
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW)
We anticipate that remote interviews will take place in late November/ early December and the evaluation process will include a role-typical task to be completed by shortlisted candidates.
In line with its commitment to safe programming and recruitment, Sightsavers participates in the inter-agency Misconduct Disclosure Scheme (MDS) administered by the Steering Committee for Humanitarian Response. Through collaboration with other MDS members, Sightsavers aims to ensure that there are no sexual exploitation, abuse or harassment issues relating to potential new hires and that we can respond systematically to checks from fellow MDS members. This ensures our work is accountable, delivered to a high standard and supports safeguarding across the development and humanitarian fields.
The client requests no contact from agencies or media sales.
Since Rewilding Britain was formed in 2015 rewilding has moved from being a niche idea to playing a significant role in the fight against some of the biggest global challenges we face. Rewilding Britain is at the forefront of this change, acting as a catalyst for debate and action, and demonstrating the power of working with nature to build a sustainable world where people thrive.
Rewilding Britain wants to see rewilding flourishing across 30% of Britain, reconnecting us with the natural world, sustaining communities and tackling the interconnected nature and climate emergencies.
We influence policy, inspire public action and catalyse joined-up practical and financial support to help establish rewilding across Britain’s land and seas. Through our rapidly growing Rewilding Network we’re bringing together a community of rewilders - from land managers and farmers, to charities, community groups and national parks - to inspire and support each other to create a wilder, more prosperous Britain. It’s not too late - but we must act now.
We are now seeking a Communications and Campaigns Manager who will be a creative thinker able to Think Big and Act Wild whilst managing the timely and effective delivery of communications campaigns, projects and events, increasing our advocacy and fundraising impact.
The post holder will be a strong planner, organiser, pro-active team player and hands-on campaigner. You’ll be a key member of the Communications and Engagement team and use your strong collaborative skills to work effectively with our Catalyse, Influence and Fundraising teams to create powerful, transformative communications and campaigns.
You will be results driven and enjoy managing multiple communications projects across different channels in order to increase engagement levels with different stakeholders. This is an exciting opportunity to join our fast growing charity and directly contribute to the growth of the rewilding movement.
Job purpose:
To lead the design, development and delivery of Rewilding Britain's integrated communication campaigns, projects and events, enabling the charity to engage with its target audiences and encourage measurable impact across rewilding practice, policy and fundraising.
Line Manager: Director of Communications and Engagement
Line Management Responsibilities: No line management. The post holder will have responsibility for maintaining management of freelancers, agencies and partners.
Your responsibilities will include:
Communications campaign development and management:
- Develop and project manage a programme of integrated communication campaigns that grab attention and encourage action across rewilding practice, policy and fundraising.
- Work closely with the Communications and Engagement team to develop aligned messaging and campaign assets and to deliver these across owned, earned and paid channels.
- Lead on the creation of compelling campaign assets and content (e.g. polls, petitions, online actions and campaign toolkits).
- Manage campaign timeframes and budgets seeking a good, quantifiable return on investment.
- Gather and present audience insight to inform our campaigns and ensure our campaigning work is evidence led.
- Set and measure campaign KPIs, conduct campaign de-briefs and write campaign evaluations, encourage a culture of testing and learning and growing our campaigning approach.
- Seek relevant external collaboration opportunities with allies and partners to amplify our campaigns.
- Where appropriate, commission and manage the relationship with external creative, campaigning and advertising agencies.
Communications projects and events management:
- Organise, plan and deliver our involvement at online and in person events that will help to encourage action across rewilding practice, policy and fundraising (e.g. exhibition stands at party political conferences or corporate fundraising events).
- Design, deliver and project manage cross-organisational communication activities which will raise the profile of Rewilding Britain (e.g.World Rewilding Day, anniversary events).
- Support the Catalyse, Influence and Fundraising teams with the communication requirements for events (e.g. Rewilding Network conferences, fundraising dinners, panel debates, report launches).
Cross-functional collaboration:
- Work closely with the Catalyse, Influence and Fundraising teams to integrate campaign efforts and identify the relevant campaign issues, priorities and opportunities for influencing policy, fundraising and Network membership growth.
- Support the broader Communications and Engagement team to implement strategically aligned locally focused communications activities, projects and events for England, Scotland or Wales.
- Collaborate with freelancers, consultants, agencies, volunteers, supporters, and stakeholders to amplify our communications and campaigns reach and impact.
- Represent Rewilding Britain alongside other team members at events, exhibitions, workshops, conferences, rallies and more to advance our communication and campaign objectives.
Communication innovation and improvement:
- Stay current with sector and specialist trends, best practices, and emerging technologies to continuously grow our communications and campaign effectiveness.
- Implement feedback and lessons learned to refine and improve our communications and campaigns approach.
Skills, experience and behaviours
Education
Essential
- An undergraduate degree or equivalent professional training or at least 6 years relevant experience in a relevant subject area (e.g. Communications, Campaigns, Marketing, Media, Social Campaigns, Environment, Ecology, Conservation)
Desirable
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A professional qualification in a relevant subject area (e.g. CIPR, CIM, CIDM)
Experience
Essential
- At least three years' experience leading in a communications and campaigns role in a comparable organisation, leading successful campaigns to further organisational objectives.
- Proven experience in executing multi-channel paid and low/no cost integrated communications campaigns (owned, earned and bought) to drive advocacy / behaviour change.
- Experience in managing communication projects resulting in effective events or activities.
- Experience in creating and implementing innovative, bold and effective communications ideas that gain traction.
- Experience of evaluating communications and campaigns and measuring impact.
- Experience in managing budgets and financial planning for campaigns.
- Proven experience of adapting communications approaches for a range of stakeholders to create maximum impact.
- Experience of briefing, commissioning and collaborating with communications, campaigns or creative freelancers and / or agencies.
- Experience working in a sector relevant to rewilding, and understanding of the rewilding landscape and the rewilding movement.
Desirable
- Understanding of the workings of national, local and devolved governments.
- Experience of working in communications and campaigns in a policy/advocacy context and/or fundraising context.
Skills
Essential
- Exceptional verbal and written communication skills for effective engagement.
- Strong organisational skills with experience in managing multiple projects and deadlines.
- Ability to work collaboratively with cross-functional teams and external partners.
- Ability to use digital campaigning tools.
Personal qualities
Essential
- Proactive, creative and flexible approach with a positive ‘can-do’ attitude.
- Self-motivated with the ability to work effectively and autonomously from home, while also working collaboratively as part of a tight-knit team.
- Has a passion for campaigning and what it can achieve in shifting behaviour and enabling more rewilding to happen.
- Creativity, with the ability to unlock innovation as an individual and a team player.
- A professional qualification in a relevant subject area (e.g. CIPR, CIM, CIDM)
- Understanding of the workings of national, local and devolved governments.
- Experience of working in communications and campaigns in a policy/advocacy context and/or fundraising context.
This job description is not all encompassing and may change to reflect need. Your duties may be reviewed from time to time and revised and updated in consultation with you to reflect appropriate changes.
Terms and conditions and staff benefits
The role is a full-time, 5-day-week (35 hours) position.
The salary is £38,000 - £43,000 per annum depending upon experience.
There will be some freedom for the person to determine their own working arrangements each week, within limitations, providing the work is delivered.
Rewilding Britain employees benefit from 25 days annual leave per year (pro rata for part time roles), rising to 30 days over 5 years. A generous employer-matched pension scheme is also available.
We are a virtual team who work from home and/or co-working spaces. We will support you to achieve a suitable virtual working environment. This role will be involved in coordinating and attending events and meetings face to face across Britain, so a willingness to travel with occasional overnight stays is essential.
Equality in employment: Candidates will be shortlisted and selected according to suitability for the post without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy, race, religion or belief, sex or sexual orientation.
Use of artificial intelligence tools: Rewilding Britain does not accept cover letters, presentations or answers to recruitment questions whose content is AI generated and we will actively screen for this as part of our recruitment process. Rewilding Britain does not use AI tools to review candidate applications; real people will review and shortlist applications.
Rewilding Britain is not a licenced sponsor at this time. Any offer of employment will be made subject to the provision of a valid right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SCIE Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
At the SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
The role:
A great opportunity for you to join our small friendly team and make a real difference to people’s lives by:
· Developing and Implementing strategy, leading our work to improve local policy and practice to ensure our local improvement programme provides value to clients.
· Playing a pivotal role in providing operational and strategic leadership in the management of SCIE.
· Generating and sustaining income for SCIE’s local improvement activity in line with annual income targets and the business plan, developing, testing and positioning new products to create a sustainable income pipeline.
· Leading our portfolio of local improvement projects, managing our strategic partnerships with councils and Government departments.
- Managing the senior practice development consultants, supporting and nurturing the team, ensuring the team adopt good practice and approaches to continuously improve the practice development management functions within SCIE.
What we are looking for:
· Ability to think and act strategically and demonstrate a record of successful delivery in social care or a related field
· Senior Management Experience with a good understanding of different organisational structures, governance arrangements and strategic decision making in local government, health, social care, education and voluntary and community sector organisations and the challenges facing these organisations.
· Experience of leading consultancy and change projects in local government, health, social care, and voluntary and community sector organisations
· Experience of growing income, developing and sustaining commercial opportunities and products in a competitive environment.
· Experience of leading teams
What we offer in return.
We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service. . Benefits of working for SCIE can be found here Work for the Social Care Institute for Excellence - SCIE
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact
This is a new role, and an exciting time to join our well-regarded and high performing team.
We are looking for someone who:
- has a good understanding of human rights in the UK, including the practical reality of everyday rights and the potential for these rights to provide real-world protections for people and communities experiencing inequality and injustice;
- has a good understanding of the experiences, strengths and needs of communities across South West England, particularly Black and minoritised communities;
- is experienced in working collaboratively with civil society organisations and activists on programmes for change.
- is an excellent project manager and a positive, can-do team player who relishes a challenge.
You will be based in or within easy reach of Bristol and have an existing right to work in the UK.
We are committed to supporting professional development, and flexible working.
Please complete and submit both a CV and the application form/covering letter.
The client requests no contact from agencies or media sales.
Sightsavers is looking for a Data Quality and Capture Manager to lead on the management of our new project output data capture system
Salary: £45,370 - £53,377
Location: UK remote - with very occasional travel to Haywards Heath, West Sussex when required
Contract: Permanent
Hours: This is a full-time role with some flexibility around hours worked and lots of home working
Sightsavers is going through a digital transformation in data analytics to leverage operational insights into the reporting and decision making of the organisation. Through the capture of good quality data and the delivery of data analytics and reports to key people, we are engaging the organisation with the latest programme data from our thematic areas in eye health, social inclusion, education and neglected tropical diseases. Developing and integrating data capture systems, processes and tools into routine practices is the next step in promoting a data driven culture within the whole organisation as we build their data capture and data quality skills.
We are looking for a Data Quality and Capture Manager to work within the Data Analytics and Reporting Team (DART), and lead on the management of our new project output data capture system being built in DHIS2. They will oversee the transition from our current system to our in-development DHIS2 based system that will be rolled out over 2025, leading on the user training and support of the new system. They will be responsible for enabling teams across the organisation to capture and evaluate the quality of their data. This will involve rolling out the Indicator Reference Guide (IRG), our new standard list of indicators for project monitoring, across the organisational processes. The role will also be responsible for increasing the data quality awareness of the organisation.
The Data Quality and Capture Manager, working with stakeholders across the organisation, is responsible for project cycle management and thematic quality improvement processes, tools, and implementation. Quality improvement is at the core of Sightsavers strategic objectives, and this role plays a pivotal part in ensuring the quality of project implementation at the country office and partner level. This role is responsible for analysis of quality assurance data and the continued development of Sightsavers quality assurance systems.
The role will take a lead on the strategic direction of data capture and quality for DART and Sightsavers over this transition period, setting out a roadmap for Sightsavers data capture and quality.
Key duties will include:
- Leading the data capture process for output data and quality standards in the new DHIS2 platform
- Supporting the development of the new programme management output data system in DHIS2
- Leading on data, thematic and project cycle management quality assurance
- Support the development of tools and processes to improve project monitoring
- Lead on the data collection in DHIS2 of the Learning, Accountability and Monitoring Progress (LAMP) to support Sightsavers’ Thematic Strategies
It is anticipated the position will involve some international travel of up to 8 weeks per year. Please read the full job description for further details.
To succeed in this role you will need:
- Proven successful track record of working with organisational data management systems (ideally in health or international development).
- Experience managing an output data capture system such as DHIS2 or similar
- Strong understanding of the international development/not-for-profit sector, with demonstrable experience in project Monitoring & Evaluation (M&E). Experience producing analytical reports or communication materials for a wide range of audiences.
- Understanding of the complexities of working across multiple countries and continents in an international development organisation.
- Advanced MS office computer skills - Word, Excel (to include advanced formulae, pivot tables), PowerPoint, and Outlook.
We are also looking for the following experience/ skills:
- Use of data capture software such as DHIS2 or similar
- Use of specialist statistical and analysis software e.g. Power BI/Tableau or similar
- Strong numeracy, analytical and organisational skills.
- Exceptional interpersonal skills, with the ability to engage with and communicate clearly with a wide range of stakeholders through various channels (in person, email, reports, etc.)
- Ability to plan and prioritise workload to meet tight deadlines.
- Ability to manage large, complex pieces of work with multiple stakeholders and to produce key deliverables on time.
- A commitment to equality of opportunity for disabled people.
Please read the full job description for further details and requirements of the role.
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London. There will be no regular requirement to attend the UK office.
To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW)
We anticipate that remote interviews will take place in early November 2024 and the evaluation process will include a role-specific data task to be completed by shortlisted candidates.If you are applying for a non-UK Sightsavers location, please use the other job ref: 1395
The client requests no contact from agencies or media sales.