Direct Marketing Manager Jobs in Islington, Greater London

This is an exciting opportunity to join The Royal College of Radiologists (RCR) in our Governance team working on our Global activities and supporting our work in the Devolved Nations. 

The Governance team are seeking a brilliantly organised and enthusiastic self-starter to make a significant contribution to the College’s involvement in global activities. Alongside a focus on supporting planning activities, the Global and Devolved Nations Coordinator will help coordinate staff and doctors attending national and global events, liaise with our overseas partners and arrange member gatherings. A high level of cooperation and teamwork between staff members is necessary to fulfil this role’s functions effectively and efficiently.

The successful candidate will be an excellent communicator, able to work collaboratively with external customers across time zones, colleagues and senior members.

They will also have first rate administrative and organisational skills and the ability to plan and prioritise a varied workload. It is important that as a Global and Devolved Nations Coordinator, the successful candidate has a commitment to providing a professional, positive and responsive service, as well as an understanding of cultural differences.

A willingness to travel both in the UK and overseas is a requirement of the job, although this will be planned in advance and likely to be three or four times a year.

What you’ll do:

• Lead the organisation and coordination of RCR’s global events activities
• Organise and commission briefings and/or speeches for the RCR President and Vice Presidents
• Support liaison with external partners/organisations
• The administration of and support to the RCR’s Devolved Nations Standing-Committees, and other RCR Boards and Committees 

What you’ll need:

• Experience of successful working within a team and the provision of a professional, friendly, and reactive service to colleagues and external contacts
• Experience of coordinating events 
• Good understanding of administrative process, systems and procedures including financial administration
• Accurate use and understanding of English including excellent written skills
• Great organisation skills with the ability to multi-task and work under pressure whilst maintaining a high level of accuracy and attention to detail

If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.

This vacancy closes midnight 27 October 2024. Shortlist interviews are scheduled for 1 November 2024 with selection interviews scheduled for 7 November 2024.

We have an excellent opportunity for a Communications and Engagement Manager to join AfriKids.

AfriKids is an international development charity which supports children in Northern Ghana. Established in 2002, they work hand in hand with local communities to deliver sustainable solutions that keep children in education and aim to break the cycle of poverty for the next generation.

The Communications and Engagement Manager is a new role which is part of AfriKids’ UK fundraising team. They have recently launched a new brand identity and you will play a key role in driving awareness of the charity and engaging with existing and potential supporters and donors to drive revenue from audiences in the UK and Africa. This role would suit a creative storyteller who is confident planning and delivering compelling content and impactful communications strategies.

To be successful in the Communications and Engagement Manager role you will need:

• Proven experience planning and delivering communications strategies that drive brand awareness and engagement
• Experience in email marketing and organic social media management
• Excellent storytelling skills and the ability to create compelling written and visual content
• Previous experience in international development or the charity sector would be beneficial but is by no means essential

Salary: £34,272 - £41,501
Full-time, Permanent
Location: Remote working (1 day in the London office per month)

Deadline for applications: Thursday 10th October

If you would like to have an informal discussion, please email your interest along with your CV to [email protected]. 

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner. 

Fundraising Manager 

We have a fantastic opportunity at a highly respected and successful Charity for a Fundraising Manager to become part of a growing team, in a role which you can really make your own from day one. 

Position: Fundraising Manager 

Location: Hybrid/West London 

Salary: £37,500 - £40,000

Contract: Full time, Permanent 

About the role 

Part of the senior management team, as Fundraising Manager, you will be responsible for generating vital income from a variety of sources, including community fundraising, individual giving, corporate partnerships, legacy donors, and trusts and foundations. 

This is a unique opportunity to work closely with the CEO, the Marketing & Communications Team and with Admin Support to build and shape the fundraising department from the ground up.

You will be provided with mentoring and support from a focused and driven Management and Trustee team with excellent internal & external fundraising expertise and training available to help you succeed and thrive in your new role.

Some of your key responsibilities will include: 

• Community Fundraising 

• Individual Giving 

• Corporate Partnerships 

• Legacy Giving 

• Trusts and Foundations 

• CRM Database Management 

• Donor Relations 

• Financial Management 

As Fundraising Manager, you will have the following skills and experience: 

• Demonstrable experience and success in one or more of the following types of Fundraising - Community, Corporate, Legacy, Individual Giving or Trusts and Foundations. 

• Related field or equivalent experience in, Business, Marketing, Non-Profit Management, a related field or equivalent experience.

• Awareness of legislation surrounding Direct Marketing and compliance with the Fundraising Regulator's Code of Fundraising Practice. 

• Strong knowledge of donor development and customer service/supporter care principles. 

• Sound knowledge of GDPR and its impact on fundraising. 

• Experience in prospect research, identifying funding opportunities, and writing tailored applications. 

• Demonstrable experience of working in a fundraising team. 

• Experience in developing and implementing community fundraising initiatives. 

• Experience in creating and managing donor acquisition and retention campaigns. 

Other roles you may have experience of could include: Fundraising, Fundraising Manager, Senior Fundraising Manager, Corporate Fundraising, Trusts and Foundations, Legacy Giving, Community Fundraising, Individual Giving, Fundraising Management, Corporate Partnerships Manager. 

You may also have a recognised qualification in Fundraising. 

Please note: This role is being advertised by NFP People on behalf of the Charity. 

We are looking for a dynamic and experienced Director of Marketing and Fundraising to join our senior leadership team and spearhead our income generation and brand visibility.

This is your chance to be at the core of NZF’s mission, steering our income-generation strategy – across both digital and non-digital channels – and ensuring strong brand visibility that drives people to collaborate with us in building the UK’s first truly national Zakat System. Your leadership will be instrumental to NZF’s ability to help needy Muslims in the UK and give the wider Muslim community a deeper understanding of the duty and opportunity in supporting local needs in the UK.

We’re looking for someone who : 

If you’re ready to lead with purpose and make a real difference, we encourage you to apply for the Director of Marketing and Fundraising role. Let’s work together to build a stronger, more resilient community through the power of Zakat.

• Leads with Vision: You stay ahead of the curve in devising marketing and fundraising strategies, always assessing the market for opportunities, and improvising solutions that capitalise on these opportunities.
• Masters the Details: You get into the details to analyse data, make plans, assess results, and report on findings.
• Creates Plans: You are a seasoned executor, planning carefully the steps required to achieve our objectives in income generation and brand communication.
• Communicates with Clarity: You are an effective communicator, able to translate our vision into captivating and effective forms of communication.
• Collaborates Effectively: You work well with stakeholders across the organisation, ensuring that marketing and fundraising strategies are aligned and capitalise on organisational activities.

The Project Manager – Hounslow will have the ability to enthuse and inspire businesses to take action to meet the needs of communities across Hounslow.

You will be a highly motivated, approachable self-starter who is able to enthuse a range of stakeholders with the ability to spot opportunities and act on them.

You will work in communities in Hounslow to deliver and manage a range of projects in line with the objectives established by the Hounslow Place Board.

Salary is on the BITC professional level 5 - from £27,945 to £31,050 

Closing date:                              3 November 2024 

Interview date:                            Week commencing Monday 11 November 2024 

Be there when it matters

Sue Ryder has an exciting career opportunity within our Marketing, Communications and Digital services directorate for a driven and impactful Social Media Manager. The successful applicant will oversee and develop the strategic management and growth of Sue Ryder’s busy social media pages.

About the role:
You will lead paid activity across Meta and other channels as required, managing ad accounts to support our income generating activities, including fundraising and retail, promotion of our online bereavement support services and to support our brand awareness activities.
In this integral role you will also act as the first point of contact and expert for all organisational queries on social media – organic and paid activity.

About you:
• Experience of managing and reporting on a large and busy portfolio of social media accounts across multiple platforms
• Experience in planning, sourcing and editing content in a range of formats (image, video, graphics) for social media, with excellent copywriting and proof-reading skills and a keen eye for detail
• Experience of planning, implementing and optimising paid social media campaigns across a range of objectives, durations and budgets
• Knowledge of content scheduling and co-ordination tools such as Sprout Social
• Knowledge of social media monitoring and listening tools
• Experience and understanding of optimising a social media strategy, including securing buy-in from colleagues across the organisation
• Strong line management skills and the ability to influence colleagues from other directorates
• Intermediate level skills in Canva, Photoshop and Premier Pro (or other image and video editing software)
• A can-do approach, with a positive attitude and willingness to support others across the organisation
• Experience of working across a multi-disciplinary team, prioritising content for relevant channels where necessary
• Experience of monitoring social media out of office hours within a framework
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online 
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process

If you want more than just a job, we want you.

Join the team and be there when it matters.
We reserve the right to close or extend the closing date according to our recruitment requirements.

We are looking for a new Manager to lead our ‘Inspire to Work’ youth employment programme. 

You will be embarking on a challenging and hugely rewarding role.

As such you will need to bring significant experience in people and programme management, youth employment, casework management, impact measurement and an understanding of the power of a local project that can positively affecting the immediate community. 

Would you like to work in a forward looking, faith based charity? One where you can bring your current skill and experience and develop and earn  points through our global training programme to become a Certified Fundraising Executive?

From its humble beginnings, ICC has become a trusted advocate and innovative leader in providing compassionate care for children with disabilities. For over 30 years, thousands of vulnerable children’s lives have been transformed by the essential services we provide.

Within China’s ever-changing social landscape, ICC’s nurturing care is modeling a new standard of support and empowerment for children with disabilities. Our dedicated team of therapists , special educators, social workers, vocational trainers and medical staff work tirelessly to help children live with hope, dignity and opportunity.

This Job Is For You If…….

You have fundraising experience in a charity environment and you’re ready to take the next step up in your career.
You already know how to retain donors and increase income
You love to project manage integrated fundraising campaigns and achieve your goals
You want to treat donors as VIP’s so they stay committed and engaged and you use a customer relationship management systems (CRM) to achieve that.
You can write engaging fundraising copy, or you’re willing to learn
You thrive developing innovative fundraising ideas and campaigns
You can embrace our culture, vision and mission wholeheartedly. 
You have ideas and energy to initiate new processes, you’re excited about getting things done better
You are a team player, willing to collaborate and serve to get the job done.
You are a Christian who wants to put your faith into action at work

Our preference is for a full-time candidate working from the Newcastle Office (Hybrid working offered). However, we are willing to consider applications from exceptional candidates who would only be able to take the post working fully remotely or who are interested in working part time

For the full Job Description and person spec, please refer to the attachment below.

Job title: Senior Data and Innovation Manager

Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester or Birmingham

Salary: £43,500-£47,500 (London) or £42,000-£45,500 (Manchester and Birmingham)

Hours: full-time (37.5 hours per week), part-time considered (minimum 30 hours per week)

Contract: Permanent

Overall purpose

Reporting to the Director of Finance and Operations initially, the role holder will have technical leadership and overall responsibility for managing the Data and Innovation team. This team helps Breaking Barriers maximise the value of its data, by conducting analysis and managing the CRM (Salesforce) and related software.

The team works across all areas of the organisation to improve processes, unlock efficiencies through automation and generate insights from data. They ensure that data is utilised to inform any innovations or refinements to our services.

The successful candidate will be an entrepreneurial manager with a high level of data literacy. We are looking for someone strategic, highly organised and a strong people and team manager. They will be confident at communicating data in a variety of ways to a large range of audiences, identifying key take-aways and the broader implications of the findings on our clients and programming. They will also be able to train others in key data analysis and communication skills.

Breaking Barriers is a fast-growing organisation, the ideal candidate will embrace the challenge of growing the team and Breaking Barriers’ data presence externally.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Which location you are applying for
• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Department/Team: Development

Responsible to: Head of Individual Giving

Contract: Permanent

Location: Mix of home working and from The Old Vic, 103 The Cut, London, SE1 8NB (min 3 office days)

Hours: Full-Time - 40 hours per week, Monday-Friday

The Old Vic offers the ability to work these flexibly under the guidelines in our Hybrid Working policy. Additional hours may be necessary in order to fulfil the requirements of the post.

Salary: £35,000

Direct reports: Individual Giving Officer

Role Summary

The role will support the Development team to successfully raise over £3.5 million annually through fundraising, in addition to a concurrent £19.25m capital campaign. The successful candidate will efficiently manage the day to day running of The Old Vic’s individual giving scheme, reporting to the Head of Individual Giving and working with the Individual Giving Officer to implement and carry out a yearly strategic plan to retain and increase support across all levels of Membership and wider areas of giving.

Areas of responsibility

Individual Giving

• Contribute to developing a strategic plan for individual giving including Membership, small to medium sized donations across all giving channels.
• Assume responsibility for The Old Vic’s philanthropic individual giving Membership scheme, OV Together.
• Retain and increase support by delivering excellent stewardship, including delivery of benefits and events, and communication with donors.
• Generate and convert new donor prospects in order to meet and exceed agreed annual individual giving targets of c. £1.25 million to contribute to the overall Development team target.
• Line manage the Individual Giving Officer, monitoring key performance indicators and objectives to ensure that targets are met.

Administration

• Oversee lists and draft communications going out to individual supporters including season announcements, updates and invitations and segmenting mailing lists when necessary.
• Oversee ticket bookings and catering reservations for supporters and to innovate time-saving new processes for automating bookings and reservations.
• Ensure Membership collateral is regularly updated to deadlines.
• Ensure database records are updated with donations, research notes, Memberships and event attendance.
• Monitor progress against targets, ensuring fundraising costs stay within budgeted expenditure and Gift Aid restrictions.
• Devise and with input from the Events team maintain a system for accurately logging and tracking costs incurred for delivering Membership benefits in line with HMRC and Gift Aid guidelines.
• Ensure that all data complies with procedures for data integrity (e.g. Gift Aid, GDPR and PCI compliance).
• Oversee the processing of monthly and annual Direct Debits by the Individual Giving Officer.
• Support the administration of the American Associates of The Old Vic membership.

Prospecting and New Support

• Identify new routes, channels and audiences to promote other ways of giving amongst existing Old Vic contacts, our database and new prospects.
• Innovate and implement new fundraising projects, such as Tap to Donate scheme, and creating supporting documents (e.g. case for support and rebrand of membership scheme).
• Use data analysis to track Membership trends and prospecting, with support from the Individual Giving Officer, to inform strategy and cultivation efforts for upgrading and recruitment.
• Identify opportunities to further develop relationships with our existing supporters (e.g. cross-sell) and feeding this into strategic plans for Individual Giving.
• Support the Senior Development Operations Manager on the maintenance of a team-wide prospect tracking system and help monitor the solicitation process.

General

• To ensure The Old Vic’s programmes, website and social media are regularly updated with Development information and liaise with Marketing as appropriate in achieving these tasks.
• Contribute proactively to Development team activities.
• Undertake training deemed necessary by the Development Director.
• Carry out any other duties as requested by the Development Director.
• Comply with The Old Vic’s Equal Opportunities, Sustainability and Health & Safety and Staff Handbook policies at all times.

This is not an exhaustive list of duties and the Theatre's management may, at any time, allocate other tasks which are of a similar nature or level.

Person Specification

Essential

• Demonstrable track record of successfully managing an individual giving scheme
• Meticulous attention to detail and ability to work independently and with initiative
• Confident dealing with a range of stakeholders and diverse relationship management
• Excellent, and demonstrable, administration skills including with regards to financial record keeping and fundraised income
• A friendly and professional attitude, able to demonstrate excellent verbal and written communication skills
• Good working knowledge of Gift Aid
• Outstanding administration and organisation skills
• Ability to juggle multiple priorities, and pivot when time-sensitive tasks arise
• A collaborative approach to working in a small, busy team

• Robust knowledge of CRM / fundraising databases (Tessitura is an advantage)

Social Media & Marketing Executive £22,000 per annum (pro-rata)

Full time role (37.5 hours) with an initial 6-month fixed term contract continuing subject to funding.

Remote working, with the option for hybrid working (up to two days in the office if in London or Manchester).

(You must have the right to work in the UK as we unfortunately do not offer Sponsorships)

At One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.

Would you like the opportunity to:

• Be part of a dynamic, values-driven organisation working to achieve lasting social change?

• Work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain? 

• Help shape a growing organisation?

• Enhance your personal development and job satisfaction through monthly team training sessions, personal L&D opportunities and a 15 hour per year volunteering allowance?

If so, this may be the role for YOU!

About the role

As the Social Media & Marketing Executive, you'll play a key role in helping us deliver our Communications Strategy. You'll increase our online profile, manage our social media presence, expand our audience, increase engagement and support our growth.  You’ll create eye-catching and impactful content for distribution across a range of channels and platforms, and to a range of audiences.  With a keen eye for design, and as the champion of our brand, you’ll ensure our communications are always spot-on.  You’ll be energetic, results-driven, and ready to tackle multiple tasks with set deadlines.

For a more detailed job description, please see the job pack attached.

Remuneration and benefits: Salary bracket of £22,000 (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata). 

**Please note that applications submitted without a Covering Letter will not be considered**

For further details on how to apply, please see application guidelines attached.

Royal British Legion – Senior Supporter Acquisition Manager.

Location: London, hybrid (office two days a week).

Salary: £47,212 to £49,252, per annum (Inclusive of London Supplement).

Contract: Permanent, full-time, 35 hours per week.

The Royal British Legion (RBL), the leading Armed Forces charity, is looking for an experienced marketing manager to join their Fundraising directorate and lead a brilliant team to develop and implement a range of supporter acquisition marketing programmes to achieve the growth ambitions of their Fundraising strategy.

RBL holds a special place in the hearts and minds of generations of people in society.  As the largest military charity in the UK and home of the extraordinary Poppy Appeal it has provided support to members of the Armed Forces community for over 100 years.  Today is no different. The needs of veterans, young and old, serving personal and their families are growing and complex. To support them the charity needs to raise awareness and donations.

The Supporter Acquisition team at RBL is responsible for all marketing to attract new supporters across a large portfolio of appeals/products and media.  The charity is seeking a team leader who has significant expertise with a wide range of marketing channels and can really add value to large well-established programmes with their experience, knowledge and drive to continually improve, identify appropriate new opportunities and shape supporter acquisition programmes.

The role involves leading an experienced team of two managers and two co-ordinators, and leading relationships with key suppliers.  The marketing programmes include most significantly face-to-face fundraising (from stands in retail space or expos/outdoor events and door-to-door) and DRTV advertising, plus some print campaigns, payroll giving and 3rd party marketing.  The role will also manage development projects that could include aspects of digital fundraising.  An important part of the role is developing advertising for the nation’s largest charity appeal, the Poppy Appeal each November.

RBL introduced a new fundraising strategy last year called ‘Three Giants’ to focus on protecting and strengthening three vital areas of income generation, the Poppy Appeal, individual giving and gifts in wills.  Now is an exciting time to join the charity to help to implement the strategic change and to be a key stakeholder or lead in a variety of cross-team workstreams.  

As an experienced senior marketing manager, you would hit the ground running to optimally deliver plans with your team, whilst helping to shape programme strategies and review supply requirements.  You will need experience of managing and coaching teams and working in a truly collaborative way with colleagues, teams and suppliers, leading by example in accordance with RBL’s values.

You won’t shy away from complexity and getting to grips with the details of the broad array of appeals/products your team will be marketing and associated systems, budgeting, reporting and KPI measurements for each of them.  You’ll strive for excellence, ensuring campaigns are compelling and effective and will be able to capably resolve issues at a senior level and take on new challenges. 

This is an extraordinary opportunity to join RBL and help to deliver evolving fundraising programmes that will raise donations today and also provide longer-term opportunities to help fund much-needed welfare services in the years ahead. You would be joining a welcoming and capable team, focused on serving the thousands of beneficiaries who need our help every day. 

Please note there is no closing date for this role: we reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post, you are advised to complete and submit your application form as soon as possible.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
 

The Development Manager (Individual Giving) will focus on increasing donations from individual supporters. Working closely with the Head of Development and CEO, you'll be responsible for growing donation schemes for individual supporters, stewarding major donors, delivering public fundraising appeals and promoting opportunities for supporters to make gifts in wills.

We look to recruit a candidate excited to take responsibility for their own area of work as part of a small team. We will consider strong applicants with previous experience in fundraising / development or transferable skills and knowledge from customer-facing roles in other sectors.

This is a full time permanent position with a minimum of 3 days based on site.  We are open to flexible working arrangements including part time working and compressed hours.

TO APPLY please send your CV and a cover letter of no more that 2 sides detailing how you meet the requirements below. 

Interviews are expected to take place on 13th and 14th November. Please state in your cover letter if you are unable to interview on these dates

Key duties

1. Manage and develop relationships with a portfolio of individual supporters
2. Plan and deliver a year-round programme of supporter events encouraging donors to engage with our work
3. Implement supporter stewardship systems with the aim of retaining and increasing support
4. Assist with the planning and delivery of annual individual giving campaigns 
5. Process and acknowledge donations and Gift Aid claims on CRM system (Spektrix)
6. Support with researching and drafting briefing documents for prospect and supporter meetings
7. Develop strong internal relationships to help promote the work of the Development team
8. Represent the organisation at fundraising sector events

Essential

• Experience of organising events to engage or steward supporters, clients or customers
• Proven track record of successfully managing a portfolio of supporter relationships or customer accounts
• Experience of delivereing supporter or customer journeys leading to increased support and engagement
• Strong organisational and planning skills
• Ability to analyse customer feedback
• Strong interpersonal, written and verbal communication skills

This is not an exhaustive list. Please see the JOB PACK for full details

Our commitment to equality and diversity

We are committed to providing equality of opportunity and encourage job applications from people of all backgrounds. We strive to build a diverse and inclusive workforce that is representative of our community and helps us to deliver more for our visitors. We particularly encourage applications from candidates from ethnic minority backgrounds and candidates with disabilities.

At Cure Parkinson’s we have a simple and powerful mission. We want to find a cure. We have a clear plan to get there. We’re working urgently but it will take some time, and we need the right help.

The Individual Giving and Legacies Manager role sits within the charity’s Public Fundraising team, which as well as Individual Giving, Legacies and In-Memory Fundraising, includes Events and Community Fundraising.

The successful candidate will play a vital role in Cure Parkinson’s continued ambitious growth. Joining us at an exciting time for the charity, you would be part of a small but dynamic team with the opportunity to develop and make your own mark.

You will lead the growth of our Individual Giving programme, bringing new donors on board across traditional and digital streams. You will be responsible for the retention and reactivation of supporters, maximising their lifetime value; ensuring the best possible supporter experience and delivering annual net income growth in individual giving.

You will also lead our small legacy programme, which has huge ambition for growth; maximising the opportunities available to encourage new and current supporters to leave a gift in their Will. You will be responsible for any legacy administration, working alongside internal and external parties to ensure that all estates are correctly administered, and that we realise the full value of the legacies left to Cure Parkinson’s.

You will be working with supporters to answer their questions about legacy and in-memory giving, and working with the next of kin to ensure that their loved one's legacy is cherished.

We are looking for a creative thinker that has enthusiasm and motivation to lead these areas of work. You will have strong interpersonal and communication skills, both written and verbal, as well as being a collaborative team member. You will be supported by the Head of Public Fundraising to achieve transformational results across Individual Giving and Legacies. And ultimately you will be contributing towards changing the future for people living with Parkinson’s across the world.