Direct Marketing Jobs

About James’ Place 

James’ Place Charity was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts, but didn’t find it.   

James' Place was set up to make the experience of finding help as easy as possible. James’ Place offers men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. 

The first James’ Place opened in June 2018 in Liverpool, the first of its kind in the UK, and has to date supported more than 2,300 men experiencing suicidal crisis through our innovative and safe therapeutic intervention. We provide a calm and peaceful environment both inside the centre and in our landscaped garden, accessible to men who visit us as well as their friends and families.

In 2022 we opened a new centre in London and in early in 2023 we launched an appeal to raise over £10m to fund three more centres across the country. Our third centre opened in Newcastle at the beginning of 2024, and we are currently raising funds to open a James’ Place in Brimingham. 

The Fundraising and Communications team 

We are a small team with big ambitions. The team comprises a Head of Fundraising and Communications, two Fundraising Managers, a Senior Communications Manager and a Senior Outreach Officer. We are recruiting two roles to the team: a Fundraising Executive and a Fundraising and Communications Assistant.

Fundraising Executive

We are looking to recruit a Fundraising Executive to support our fundraising and communications activities and be part of our small and dedicated team. This role is a new post in the team, so it is a great time to join the charity as we invest in our fundraising and communications team to maximise our income and realise our ambitions. 

About You

Having previously worked in the charity sector, you will be passionate about our cause and committed to supporting us in raising the money required to meet our ambitions.

With an eye for detail, strong analytical and organisational skills, you will be able to undertake research on prospective corporate, major, trust and public donors and produce high quality written reports to support funding bids.

Using your ability to build effective relationships and work collaboratively, you will support fundraisers by providing them with timely and accurate information and manage a portfolio of smaller trusts and foundations, which will also include stewardship.

Please take a look at the Job Description and Person Specification and get in touch if you have any questions.

Fundraising and Communications Assistant

In this varied and interesting role, you will:

· Manage the receipt, recording and acknowledgement of donations received by the London centre and national fundraising activities, working with other centre staff on the development of administration procedures.

· Ensure the CRM database is kept up to date and support the fundraising team to produce high quality reports.

· Support the Events Manger in the delivery of fundraising and engagement events across the organisation.

· Support the Fundraising Managers in arranging meetings and visits with donors and prospective donors.

· Use digital media strategy tools to generate relevant and varied digital content across chosen channels.

· Create regular communications, reports and updates for fundraisers to tailor for their individual donors.

About you:

You will be a self-starter with a desire to make an impact and a connection to James’ Place, you will bring your passion, previous administrative experience and a proactive approach, to enable our fundraising team to be as efficient as possible.  Using your knowledge and understanding of a range of social media platforms and your keen interest in learning about new digital innovations, you will support us in creating digital content across our chosen channels. You will work with our CRM software, Salesforce, to ensure our records are up to date, accurate and provide useful reports.

These are exciting opportunities for someone looking to take progress their career in the charity sector at a vibrant and growing organisation, working for a vital cause where you can have a huge impact. You will have an excellent opportunity to build and broaden your understanding of fundraising and gain experience, as well as supporting challenge fundraisers and working with a wide range of key stakeholders.

We are looking for an Interim CEO who will be responsible for continuing to action our 2023-2027 strategy.

Job Title: Interim Chief Executive
Location: Bristol/Hybrid
Hours: Part-time – 4 days a week (28 hours)
Contract: 12 months fixed term
Salary: £70,000 - £75,000 FTE (£56,000 to £60,000 for 28 hours per week)

Bristol Animal Rescue Centre is seeking an Interim Chief Executive to cover the CEO position during a period of family leave.

About Us:

Our mission is to ensure that animals in need within our community receive the compassion, care and respect they deserve. We are committed to helping, healing and homing animals for as long as they need us.

In the last year alone:

• we provided nearly 24,000 days of care to domestic animals
• we rehomed, or reunited with their owners, nearly 500 animals
• we delivered over 2,600 consultations through our community outreach clinics

About the role:

In 2023 we embarked on an exciting new 5-year strategy “For people, for pets, for Bristol”.  We aim to expand our reach to more animals and residents in Bristol and the surrounding areas through a more comprehensive Community Pet Support Scheme. 

We have a number of key organisational projects that need to be driven through over the next 12 months and so are looking for a strong and authentic leader to work closely with the Chair and Board of Trustees, and lead our Senior Management and Leadership Team, in the delivery of our services and strategic initiatives.

About You:

To succeed in this role, you will have:

• a passion for the protection and wellbeing of animals
• a track record of senior roles in the charity or not for profit sectors managing multi-disciplinary teams
• substantial experience and success in organisational change and programme management
• inspirational leadership and people management skills with a commitment to motivating, multi-functional teams; optimising their knowledge, skills and potential
• a flair for engaging with supporters and internal and external stakeholders
• the skills and experience to maintain the financial viability of the organisation
• substantial experience of setting, monitoring & reviewing objectives, key performance indicators, and standard compliance mechanisms, including evidence-based measurement of improved outcomes

Full details of our current strategy and this role can be found in our attached strategy document and Job Description.

Closing date for applications: 15th December 2024
Interview dates: mid to late January 2025

To apply:

If you feel you have the necessary skills and passion to take this charity to the next stage, we would love to hear from you. Please upload a copy of your CV and a supporting statement outlining how you meet the attached role requirements.

Our aim is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us, and be themselves at work.

Bristol Animal Rescue Centre and Bristol A.R.C. are the working names for RSPCA Bristol & District Branch (a charity registered in England & Wales 205858) and the linked charity the Bristol Dogs and Cats Home (a charity registered in England & Wales 205858-1).

No agencies please.

MediCinema Manager

Reports to: National Cinema Manager

Manages: Deputy Manager, nurses and volunteers

Location: Royal Victoria Infirmary, Newcastle

Terms: 35 hours per week (5 days)

Benefits: 27 days annual leave, plus bank holidays + 5% employer pension contribution

About MediCinema

MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.

Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. Patients are looked after by trained volunteers who accompany them to and from the cinemas, and by two nurses who are present at each inpatient screening. In addition to our regular inpatient screenings, in 2023 we introduced new Tailored Screenings for specific patient communities, working closely with the patients and clinical teams to co-design experiences that meet the specific needs of each group. We also routinely hold personal screenings for patients who are unable to mix with other patients, are receiving palliative care or are in other sensitive situations. Through our long-standing strategic partnership with Disney, we also design and provide activities on wards and in the MediCinemas as part of our ‘Moments that Matter’ (MTM) programme.

The Role

We are looking for a Cinema Manager to build and run our Newcastle MediCinema, supporting patients in the Great North Children’s Hospital and the Royal Victoria Infirmary.

The post-holder will work closely with the part-time Deputy Cinema Manager (with additional support from our north-east Senior Cinema Manager), their team of nurses and volunteers, the hospital, and with central office operations team to prepare for and run successful film screenings each week.

We will run four regular inpatient screenings each week, which are mainly evenings and weekends. There will also be a programme of additional Tailored and Personal screenings on top of these four regular inpatient screenings.

The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.

Main Tasks and Responsibilities

The role of the Cinema Manager is essential to ensure the effective delivery of our service. Based at Newcastle Royal Victoria Infirmary the role is responsible for all operational aspects of the service. This includes ensuring screenings happen on schedule and as planned, recruiting and managing volunteers and nurses, and developing links with hospital staff to ensure the service is widely advertised and utilised.

The position would be part of the larger cinema managers team (all of whom operate remotely at various hospital sites) and report to the National Cinema Manager who is based in our central office in London. This position would suit someone who is self-motivated, wants a varied and interesting role and has an interest in film, healthcare and helping to improve people’s wellbeing.

MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.

The Person

We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities: 

• Strong organisational skills with a good attention to detail.
• A proactive, resourceful, problem-solving approach.
• An ability to work both on their own and as part of a team.
• Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
• Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people, from children, family members, volunteers and centre staff.
• Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
• Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
• Interest in healthcare, wellbeing and/or film & cinema.
• A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.

Please note the role will require an Enhanced DBS check, which we will arrange.

How to Apply

If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.

Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4).

Please note applications will be anonymised.

· Closing date for applications: Midday, 2nd December 2024

· Online initial interviews: w/c 9th December 2024

· In person second-round interviews: 16th & 17th December 2024

MediCinema are an equal opportunities employer and an accredited Living Wage Foundation employer.

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an experienced Supporter Care Manager to oversee our Supporter Care services.

Fostering lasting relationships with our supporters is essential to increase awareness and raise funds to help protect refugees. 

You will manage our fulfilment agency and Supporter Care Co-ordinator to ensure donations, thanking, and supporter enquiries are handled in a prompt and professional manner. You will also work closely with the Data Team, Fundraising Team, and Communications Team to ensure the delivery of an efficient and positive supporter experience across all channels.

The ideal candidate will possess empathy, patience, and strong communication skills. They will also be familiar with documenting, monitoring, and troubleshooting business processes.

We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

• Manage our fulfilment agency including setting and monitoring levels of service provided, and leading on procurement when required.
• Line manage the Supporter Care Co-ordinator providing guidance and professional development opportunities.
• Develop, implement, and maintain Supporter Care Policies and Guidelines.
• Provide regular training and briefings to prepare internal and external call handling and fulfilment teams.
• Manage the Supporter Care helpdesk; ensuring prompt and accurate responses to enquiries received via phone, email, post, and web forms.
• Effectively resolve enquiries, requests for information, and complaints via appropriate channels, and update our records accordingly.
• Work closely with colleagues in Digital Communications to respond to supporter queries and comments made via social channels.
• Work closely with Communications in responding to reputational or issues-based queries.
• Be the first point of contact for Legacy pledgers, enquirers, and intenders, stewarding as required and liaising with fundraising team members.
• Champion Supporter Care best practices across the organisation.
• Work with the Senior Database Manager to streamline supporter care processes and ensure accuracy of data.
• Ensure that supporter data is managed in accordance with data protection laws and Charity Commission regulations.
• Share supporter feedback with the wider team to promote a supporter focussed organisation.
• Manage and develop our approach to thanking, deciding the appropriate channel, frequency, and level of personalisation for different types of donors.
• Lead and/or support on in-person and online events to deepen supporter care as required.
• Collaborate with Fundraising Teams to conduct market research to better understand the behaviours of both existing and prospective audiences.
• Provide colleagues with Supporter Care training and resources.
• Support the Senior Database Manager with annual planning and budgeting.

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• Experience of managing or working with a fulfilment agency to deliver excellent customer service.
• Experience of working in a customer care environment, leading, or managing a supporter (or customer) care programme and interacting with supporters/customers on the telephone, by email, and in writing.
• Experience using Salesforce or similar CRM products/fundraising databases.

 Essential Skills/Knowledge

• Ability to prioritise multiple tasks within a collaborative team environment.
• Strong problem-solving skills with the ability to gather relevant information and draw clear, logical conclusions to resolve issues effectively.
• Strong written and verbal communication and interpersonal skills.
• Demonstrates patience, empathy, and understanding.
• Attention to detail.
• An understanding of data protection regulations, such as the GDPR, especially with regards to supporter/customer individual rights.
• Proficient in Microsoft Office Suite.

Desirable Skills/Experience  

• Experience of or interest in the charity sector, in particular humanitarian response/international development.
• Line management.
• Experience with fundraising administration such as Gift Aid, marketing preferences, and direct debits.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: 9am, Monday 2nd December 2024

Interviews date: Week commencing 9th December 2024

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 
 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency

Location: London - Hybrid (2 days office attendance)
Contract: Full Time, Permanent
Salary: Circa £40,000 PA + Benefits.

The Role:
As our Supporter Engagement Manager, you will work to ensure that SPANA provides its supporters and external stakeholders with the best-possible experience of the charity. While line-managing the Supporter Engagement team, your work will range from ensuring SPANA donations and post are compliantly processed, to
co-ordinating responses to enquiries, comments and complaints via post, phone and online. You will also manage the development and delivery of SPANA’s community fundraising programme.

This role will suit a dynamic, agile individual who recognises the importance of customer care and has the ambition to build SPANA’s position as a centre of excellence in supporter engagement.

Supporter Engagement

- Ensure all donations and enquiries are acknowledged appropriately, professionally and within agreed timeframes/our service level agreement, in order to maximise supporter and stakeholder satisfaction.
- Manage the operation of SPANA’s PO Box and London mailing points, ensuring all post is compliantly processed, recorded and scanned.
- Manage the SPANA FAQs, standard enquiry responses and thank you letters to be used by the team.
- Personally handle complaints and any sensitive matters, working with the Head of Supporter Engagement and Database, and the Director of Global Fundraising, Marketing and Communications, as necessary.
- Create and maintain Supporter Engagement process documents and training guides.
- Ensure all Supporter Engagement team interactions with stakeholders are captured on Raiser’s Edge.
- Ensure all donors, supporters and stakeholders have the best-possible experience in every interaction with SPANA.

Community fundraising

- Manage the development and delivery of SPANA’s community fundraising programme, including our current products World Tea Party and Big Knit.
- Ensure the charity meets or exceeds its annual community fundraising income target, whilst managing relevant expenditure.
- Manage the development of community fundraising marketing materials, working with external suppliers and internal stakeholders as necessary.

Management

- Manage the Supporter Engagement team, motivating and developing team members to deliver on objectives and targets.
- Report regularly on the performance of the Supporter Engagement team, compiling key performance figures (e.g. complaints log).
- Manage the workflow of the Supporter Engagement team, ensuring all daily tasks are covered at all times and all team members have a manageable workload.
- Establish good working relationships with our external suppliers, data handlers and agencies, and resolve queries and complaints involving them as necessary.

It should be noted that this job specification and remit may develop over time. The postholder should be happy to adapt and take on new and different tasks within the scope of the role.

Knowledge, Training & Qualifications:

- Knowledge of supporter engagement and customer care policies, process, procedures and programmes.
- Knowledge of community fundraising and supporter events.
- Knowledge of charity fundraising regulations, GDPR and data practices.
- Knowledge of the requirements and expectations of working in the charity sector.
- Knowledge of the animal welfare charity sector (desirable).

Experience

- Experience of working in a supporter engagement role or equivalent, with a track record of developing and maintaining strong and effective relationships with donors, supporters and stakeholders.
- Experience of establishing and development processes and procedures that optimise performance

Skills and Attributes

- Ability to diffuse situations with patience and diplomacy, to be a problem solver and to show sensitivity when required – e.g. when dealing with the bereaved in relation to in-memory gifts.
- Excellent computer skills, including ability to use Microsoft Office 365 suite, including strong Excel and Word skills.
- Database skills, preferably of Raiser’s Edge.
- French speaking (desirable).

For the Full Details and Attributes, please download the full job pack attached to this role.

REF-218 176

Job Title: Trusts & Foundations Officer
Reporting To: Head of Trusts and Philanthropy
Manages: N/a
Location: Home-based (some travel across UK when necessary, including the Leicester office
Contract: Fixed-Term Contract for 1 year.
Salary: £28,160 (FTE)
Hours: Full time (36 hours per week). Flexible working options available.

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and 178 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

Home-Start UK is looking for an experienced Trusts & Foundations Officer to join the Trusts and Philanthropy Home-Start UK team. A highly motivated and results-focused fundraiser your role will be pivotal in helping raise funds for our work with parents and children across the UK.

Home-Start UK has a wide portfolio of grant funders, who support our work with grants and donations of around £2m each year. This income funds brilliant projects right across the Home-Start movement, from groups for army families, to volunteer perinatal mental health training, to large-scale initiatives to increase volunteer numbers. Our Trusts and Statutory Income team is central to the delivery and development of great support for families, and for ensuring Home-Start UK has the capacity it needs to deliver high quality services and support to our network. No two days here are the same, and we work closely with colleagues right across the organisation.

We are looking for someone who is organised and details-oriented, with a love of writing and who can build strong relationships with funders and colleagues. As the Trusts & Foundations Officer you will manage key funder relationships, submit compelling applications, develop end-of-grant reports and gather inspiring real-life stories from our network of Home-Start charities. 

You will be part of the Trusts & Philanthropy team and be managed by our Head of Trusts and Philanthropy who is keen to support your development in this role.

Closing date for applications is Friday 6th December at 5pm.

Interviews will take place virtually on the 16th and 17th December 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.

Candidates will also be sent the interview questions ahead of their interview so that they may fully prepare. Appointments will be based on merit, following an open and clear selection process.

No agencies please.

Norfolk Wildlife Trust are seeking a highly motivated and organised Fundraising Assistant to join our successful and dynamic Fundraising Team.

Fundraising Assistant
Salary: £22,750 - £23,500 FTE per annum
Contract type: Permanent
Working hours: Full time
Location: Norfolk Wildlife Trust, Bewick House 22 Thorpe Road, Norwich, Norfolk, NR1 1RY

As Fundraising Assistant, you will report to, and work closely with, the Grants and Philanthropy Manager, under the overall leadership of the Director of Development and Partnerships. You will also work with the Senior Philanthropy Officer, Corporate Partnerships Manager, Supporter Development Manager, Corporate Fundraising Officer, Grants Officer, Fundraising Officer (Claims) and Fundraising Officer (Legacies).

You will be joining the Norfolk Wildlife Trust Fundraising team – a supportive, innovative and welcoming team, responsible for Individual Giving, Major Donors, Grants and Trusts, Legacies, Community Fundraising as well as Corporate Supporters. This team is tasked with providing, maintaining and growing the income of the Trust. We have a particularly exciting and challenging period ahead as the Trust seeks to source funding for its ambitious new strategy 'A Wilder Norfolk for All'. With responsibility for the administration of the efforts of the Fundraising Team, you will work closely with colleagues in Nature Conservation, Nature Recovery, our Visitor Centres, PR and Comms and Engagement.

You will play a pivotal role in the efficient operation of NWT's fundraising systems and effective recording of the Team's communications and income details on the Trust's CRM system.

Norfolk Wildlife Trust prides itself in having an excellent reputation for managing its relationships with donors, sponsors, funders and potential funders sensitively at all times. You will play an important role in assisting with the stewardship of our supporters by coordinating our regular contact strategy with donors and provide administrative support to the Director of Development and Partnerships, Grants and Philanthropy Manager and Senior Philanthropy Officer.

Working closely with other fundraising officers, you will make a direct contribution to the work of the team through supporting the Fundraising Officers in delivering supporter stewardship events, co-ordinating collection boxes, online giving schemes and small-scale community giving.

You will be responsible for drafting and co-ordinating communications acknowledging supporter donations and Donations in Memory.

Being at the front-line of communication, you will maintain a positive, pleasant and 'can-do' attitude in dealings with all those inside and outside the organisation. You will have demonstrable administrative and customer facing experience. The role would be ideal for someone interested in progressing a career in fundraising.

The role is 5 days (35 hours) per week, however part-time hours or a variation to this working pattern will be considered for the right candidate.

The closing date for receipt of applications is 5pm on Monday 2nd December 2024. Applications received after that date will not be considered.

Interviews are likely to take place w/c 9th December 2024, at Bewick House, 22 Thorpe Road, Norwich, NR1 1RY.

We regret that we are unable to reply to all applicants due to the quantity of correspondence. We will only contact you if you have been selected for an interview. If you have not heard from us by 9th December 2024, you should assume your application has not been successful on this occasion.

Thank you for your interest in the Trust, and good luck with your application.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

The Director of Development & Partnerships is a senior role responsible for planning, implementing, and managing all fundraising and partnership initiatives at Glendower Preparatory School. This role is pivotal in ensuring the school’s financial stability and growth by building and nurturing relationships with alumnae, parents, donors, and community partners. The ideal candidate will possess a deep understanding of philanthropy, excellent communication skills, and a proven track record in fundraising and relationship building.

This is an exciting time to join the school as we launch an ambitious campaign to raise funds in support of our vision for Bursaries and implement our second year of our Development and Partnerships programme. 

Dementia Carers Count have an exciting remote opportuinity to deliver timely and efficient fundraising and administrative support as we work to ensure that no dementia carer ever feels isolated, invisible or alone. 

Job Title:   Fundraising & Admin Officer

Reports to:  Public Fundraising Manager 

Contract:   Permanent contract 

Hours:    35 hours/week

Salary:   £30,000 pa

Location:  Remote with some travel to London.

Job purpose  

To deliver timely and efficient fundraising and administrative support, as we work to ensure that no dementia carer ever feels isolated, invisible or alone. 

Key responsibilities   

• Be the first point of contact for supporters, campaigners and others, managing enquiries via post, online and over the phone to ensure everyone has a quality experience.

• Manage processes for fundraising donations.

• Work with teams across the organisation and with carers to produce creative and engaging thank you and stewardship materials.

• Support the fundraising team with prospect research to help identify potential new supporters.

• Draft funder reports, small trust funding applications and fundraising communications.

• Support the administration and delivery of fundraising activities and initiatives.

• Keep up to date with sector developments and best practice in fundraising.

• Support the marketing & communications manager to deliver effective internal communications.

• Support the services team to deal with carer enquiries and casework, administer online groups, and produce reports.

• Support the organisation with general administrative duties as required.

An exciting opportunity at CPSL Mind

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

Communications & Engagement Officer
Work Pattern: 37.5 hours including occasional evening and weekend work (Part time hours considered)
Salary: £28,071.00 per annum (Full Time), Scale Point 18 (April 2024)
Based in: our Cambridge or Peterborough office with hybrid working option and regular travel across Cambridgeshire.

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire Mind (CPSL Mind) is a values-based, mental health charity. We are a highly collaborative organisation, providing a range of strengths-based services and projects to support recovery from mental health problems and promote positive mental health across our diverse communities.

About the Role

We are looking for a skilled communications practitioner to join our established Communications Team, supporting delivery of effective and impactful communications and marketing campaigns that raise awareness of CPSL Mind’s services and helps to grow our fundraising.

In particular, our new Communications and Engagement Officer will:

• Support in the delivery of CPSL Mind’s annual content and campaigns calendar to promote CPSL Mind’s services, raise awareness, and increase income generation.
• Start-to-finish development and distribution of CPSL Mind’s Internal Newsletter.

They will also work with the wider team to:

• Create innovative, accurate comms content and assets for use across a variety of platforms.
• Support individuals who have accessed our services to tell their stories either via written word or video content.
• Attend media and external events to represent CPSL Mind to build relationships and generate content.

We actively monitor applications for employment and will shortlist and arrange interviews for this role as applications are submitted.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are an equal opportunities employer and welcome applications from all sections of the community and those with their own lived experiences of mental health challenges.

No agencies please.

Sight Scotland is Scotland’s leading charity providing specialist care, education and research for people with vision impairment. The charity has been in existence for over 230 years, and offer a variety of services in the community as well as education, transcription into alternative formats and residential care for adults and children. Their vision is of an inclusive Scotland where people of all visual abilities have the opportunity to thrive. To achieve their mission they are looking for a Supporter Fundraiser who will proactively engage with supporters, community groups and volunteers in the community.

The Digital Mobilisation and Fundraising Specialist is a new post, joining the Fundraising team within a newly formed Cause and Engagement team. It is an exciting time to join with investment in the Fundraising team, a new organisational strategy and direction, and a roadmap for fundraising planned. The charity is recruiting for 5 other fundraising roles alongside this role, including another digital fundraising role.

This post holder will curate, creates and manage digital content for fundraising purposes at Sight Scotland. The role will introduce and test new, innovative digital products and tools that build audience engagement, supports fundraising and campaigning goals and encourages people living with sight loss to contact the charities for support. The role will also manage Sight Scotland’s website and email marketing.

This is the first role of its kind at Sight Scotland. There is a world of opportunity we want this role to explore, and there is budgetary support to test and trial new ideas. 

It is important that the successful candidate for this role has existing experience of working within a charity/fundraising environment. In order to ensure the role is successful, an understanding of fundraising and how we can effectively apply digital tools and techniques to support income generation is vital. 

To apply, please download the candidate pack for the contact info and next steps. 

This exciting new role is an opportunity to be a strategic leader at the forefront of social and economic research, developing IES’s research on employment, skills and education policy, to achieve tangible impact on employment policy and practice. 

Due to growth in our public policy research, we are recruiting to a new senior leadership role to support our Director of Public Policy and Research to co-lead our multi-million pound programme of research across employment policy collaboratively ensuring it is delivered effectively and to clients’ satisfaction. The postholder will be a credible and experienced researcher, motivated to support our team of policy researchers across the full breadth of our work and will play a critical leadership role in supporting and managing the policy research team. They will support and delegate for the Director of public policy in building, developing and managing a broad array of client and partner relationships across policy areas. They will be a representative and advocate for IES policy research, able to disseminate and influence across the themes we cover.

The postholder will also play a leadership role in developing the Institute more widely, leading strategic projects to build our capacity and capability, facilitating others to do likewise. They will be able to engage and motivate staff and capable of clear and transparent decision-making. Alongside, they will grow and develop their own programme of employment policy research.

In particular, the role involves:

Research development and thought leadership

■ Generating substantial, annual income for self and others;

■ Becoming a known thought leader for the IES portfolio, regularly disseminating and advising IES clients and policymakers, to increase IES’s profile;

■ Managing and directing significant projects consistently to an excellent standard, achieving client satisfaction and maintaining client relationships to build potential for further work;

■ Advocating for high quality research and evaluation to build the evidence for what works in improving employment outcomes;

■ Being a conduit for IES values within IES and in the external context;

■ Developing and maintaining effective links with existing and potential clients and partners, monitoring market trends, identifying new opportunities for IES, and proactively suggesting new lines of work for us;

■ Promoting evidence-based policy and practice to lead towards sustainable improvements in public policy.

Internal leadership and development

■ Co-develop the policy business plan with the Director of Policy Research and support the delivery of the Institute’s annual business plan;

■ Play a leading role in operational management meetings and chairing other internal meetings, particularly related to effective project and programme delivery;

■ Be effective in directing and managing a programme of research, being a role model for excellent project delivery and client relationship management;

■ Leading researcher development through effective line management of senior and principal researchers and supporting the development of early careers researchers through project work and L&D sessions.

■ Strong capabilities in risk management and mitigation, identifying emergent issues and able to intervene early and effectively to control these;

■ Play a leading role in the development of the IES policy research programme, encouraging a culture of leadership and support across our team;

■ Lead continuous improvement activity, engaging staff to realise improvements in their own and the institute’s practice;

■ Be committed to equity, diversity and inclusion, encouraging all staff at IES to achieve their best;

■ Other duties as required by institute directors.

What we are looking for

The successful candidate will have leadership potential, be a highly skilled, credible researcher, known for subject expertise related to employment matters. They will have a strong understanding of high quality and robust programme delivery to time and budget and be able to mentor and coach others to achieve the same. In addition, successful candidates will possess the following:

■ Capability to co-lead and co-deliver a multi-million pound programme of research related to public policy research.

■ Commercial awareness and business acumen, with understanding of working styles within a small, charitable business.

■ Proven track record of generating substantial portfolio of income, to build work portfolio for self and others.

■ Experience in effectively managing and developing people for high performance and a focus on professional growth for self and others.

■ Exceptional self-organisational and presentational skills, with the ability to lead a programme of work, direct projects and support teams to work well with clients.

■ Excellent written and verbal communication skills, with the ability to represent a range of employment topics and convey complex concepts and findings accessibly to a variety of different audiences, including policymakers, the media and the wider public. 

■ The skills and expertise to develop new income, and/or to lead high quality bids, with aspects of innovation within commissioned briefs to ensure IES is a preferred supplier.

■ A track record of research related to a detailed understanding of UK employment and social policy.

■ Demonstrable research capability, and understanding of methods and implications for reliability of findings.

■ Excellent academic qualifications in social sciences or related field or evidence of equivalent experience.

Working at IES

We support flexible working and will consider applications from candidates seeking to work flexibly or part-time. The post will be based in our office in central Brighton, although we work in a hybrid way. We would expect the postholder to be prepared to travel to Brighton or London for group meetings on occasion.

Salary: will be within a range of £70,000-£72,000 (full time equivalent) based on skills and experience. 

To view our full range of benefits, please see the IES benefits guide.

IES offers a friendly workplace culture and has an active social committee. Brighton and the surrounding areas offer a superb location in which to live with easy access to the sea, countryside, and plenty of culture and nightlife. Brighton is close to Gatwick airport (30 mins), London (1 hour) and France (2.5 hours).

Our research and practice are guided by our values and our staff act in accordance with these. Our values centre on: respecting others, acting with integrity, collaboration, curiosity, excellence and compassion. You can learn more about what it’s like to work at IES by looking at our Glassdoor profile.

Because of the nature of our work, appointments will be subject to a report from the Disclosure and Barring Service (DBS) or Disclosure Scotland.

The Institute for Employment Studies is a registered charity (no. 258390). IES strives to be an equal opportunities employer.

Robertson Bell is pleased to be supporting NSPCC in their search for a new Senior Finance Business Partner to join their dynamic team on a permanent basis. NSPCC are the UK’s leading children’s charity who believe that every childhood is worth fighting for. They have been looking out for children for over 100 years, to protect them and prevent abuse.

The Senior Finance Business Partner will report into the Head of Finance Business Partnering and provide leadership to a small operational team. The role is responsible for the delivery of all aspects of operational financial management within each directorate or department it supports. The role will provide high-quality financial management and advice, together with comprehensive reporting and analysis to inform and aid decision making.

The organisation

From their campaigns to their services, the NSPCC strive to make a difference in everything they do. They work with schools, provide support and advice for families and deliver therapeutic services. They undertake ground-breaking research, campaign for change, and run two free helplines providing support and advice: Childline (for children and young people) and Helpline (for adults seeking advice). Between 2016 and 2021, they helped make 6.6 million children safer from abuse - but they won’t stop until they stop child abuse and neglect altogether.

The key duties of this Senior Finance Business Partner are as follows:

• Business partner with the Senior Management Team to develop knowledge of their Directorates.
• Take on a value-added role, acting as a trusted advisor and demonstrating the ability to constructively challenge ideas and plans.
• Be involved in business and planning meetings in partnership with senior leaders.
• Be the finance subject matter expert in the Directorates the role supports, proactively thinking about how decisions would affect the wider organisation and the Directorate, making recommendations as appropriate.
• Produce, collate and ensure timely delivery of accurate budget and forecasts for the areas the role supports, with supporting analysis and commentary.
• Provide timely and accurate advice to budget holders to allow effective management of their budgets, highlighting potential opportunities and risks.
• Ensure the delivery of month end processing and variance analysis.
• Prepare and deliver accurate consolidated financial monthly, quarterly and annual operational performance reporting packs.
• Support the ‘Head of’ in the preparation of financial models for the evaluation of proposed business changes, and subsequent implementation.
• Manage, supervise and develop direct reports, being accountable for the work they produce.

The successful candidate will have:

• Achieved their full accountancy qualification.
• Have extensive experience of working within a management accounts or business partnering function, of a complex organisation.
• Substantial experience in the preparation of financial management information, including the production and monitoring of budgets, forecasts, financial models and delivery of associated reporting, analysis and commentary.
• Strong attention to detail and the ability to analyse numbers critically, extracting pertinent information for management.
• Strong and effective written and verbal communication skills.
• Ideally, knowledge of charity accounting (SORP).
• Experience of managing, developing and motivating staff.

By joining their team, you will have an opportunity to work for an influential organisation at the forefront of child protection.

This role will officially be based out of their offices near Liverpool Street, with Tuesday & Wednesday required to be worked from the office, and the rest from home. Applications are under continuous review, so if you think this role sounds like the right next step for you, please do not delay in applying to ensure you are considered!

The post-holder will be responsible for Dorset County Hospital Charity’s fundraising communications, promoting the work of the Charity, in particular our £2.5M capital appeal, to contribute towards meeting our fundraising goals. The successful candidate will have prior experience of working as part of a communications/fundraising team, ideally in charity or health care sectors.

Main duties of the job

Work closely with the Head of Charity and DCH Charity fundraising team to ensure effective charity fundraising communications, ensuring agreed procedures are followed accordingly.

Take a proactive role to reaching audiences to communicate effectively with the public, fundraisers, staff and stakeholders.

Ensure effective communications, marketing and promotion of capital appeal activities, working with other colleagues as required, to maximise publicity and support for the capital appeal.

Produce fundraising stories for distribution via news releases to the media.

Design fundraising, digital and promotional materials using the Charity’s visual identity, such as leaflets, website, mailings, posters and presentations.

Plan, create and deploy social media content to promote Charity appeals, fundraising campaigns and events including graphics, photos and videos.

Generate new ideas and coordinate the development of digital innovation. Contribute clear, accurate and engaging digital content.

Maintain and update the Charity’s website and internal intranet (StaffNet).