Digital Learning Manager Jobs in Bristol

As a member of the Process and Administration Team (PAT)  at Libraries Connected, you will play a crucial role in ensuring efficient and cohesive administrative support for the organisation. Your primary responsibilities will include supporting new initiatives such as a potential leadership development programme, the development of online learning modules, the creation of a Futures Lab and Data Observatory, and managing tender bids for new commercial contracts. Additionally, you will have broader responsibilities across the organisation, including finance processing, development and maintenance of organisational systems, and the opportunity to engage in a variety of activities beyond your primary role.

Projects and Commercial Administrator will help deliver our portfolio of projects and programmes, the role will specifically include:

• Supporting the development and delivery of our workforce development strategy including:
  • Our EDI strategy for our organisation and library sector
  • A peer mentoring scheme for heads of library service
  • A leadership development programme
  • Development of our online learning modules
• Supporting the development of our new Futures Lab and Data Observatory
• Support new Commercial Contracts from bid stage through mobilisation and into delivery

Libraries Connected has established a Process and Administration Team (PAT) whose role is to ensure that the Libraries Connected staff receive efficient and cohesive administrative support, and that resilience is built into the administrative processes in terms of knowledge sharing, process documentation and consistency. As a member of the Process and Administration team, this role will also have broader responsibilities across the organisation including supporting finance processing, development and maintenance of organisational systems, and the opportunities to work across a range of activities alongside the primary role. 

Main purpose:

• Main activities for the role will include working with the Project and Commercial Managers to:
  • Schedule and organise meetings and events, including venue booking, catering, delegate lists as required
  • To provide technical support for online webinars and meetings
  • Provide secretarial support including managing and circulating meetings papers and taking minutes and updating action logs
  • Support management of project budgets and associated finance systems including raising invoices and reconciliation
  • To support project and contract reporting including collation of relevant data.
  • To efficiently manage and organise documentation and relevant data to provide clear audit trails and support reporting and evaluation of events, awards, and training
  • Manage travel and accommodation bookings
  • Answer queries from members and project partners
  • Conduct research into library sector activity, or how to improve our systems and processes, and write options papers
• To work within the PAT function to manage cross organisational administration, including:
  • Managing the shared mailboxes
  • Finance transaction processing 
  • Organising team meetings 
  • Collaborating to developing systems and processes as required

Key relationships

• Reports to the Project Manager and works with them to provide high-quality project management.
• Works with the Commercial Manager and the wider Commercial Team to help secure and deliver contracts and services
• Works directly with library teams to support the setup and delivery of the contracts
• Works with the finance team and Process and Administration Team (PAT) to ensure financial processes are followed and provide support as needed
• Works with PAT to support organisational processes
• Supports the Libraries Connected Leadership Team

Please see the attached job description for a full description of the role, including person specification. 

Travel within the UK will be required.

Associate Director, Engagement (Major Gifts), UK & Europe
Thunderbird School of Global Management at Arizona State University
£68,000-£75,000
Permanent, Full-Time
Home-based (UK)

Are you a major gifts fundraiser ready for a new and exciting opportunity? Perhaps you want to work for a globally renowned institution, addressing the world’s most pressing needs with impactful solutions?

Thunderbird School of Global Management at Arizona State University is the world’s leading institution for global leadership, management and business education - but it is much more than a school. It is the world’s only truly global and multinational management school, delivering cutting-edge programmes training the next generation of leaders and innovators across the globe.

We are recruiting our new Associate Director, Engagement (Major Gifts), to help shape the future of Thunderbird and ASU in the UK and Europe.  As a member of a small but mighty team in the UK, you will work remotely with teams of skilled and dynamic colleagues based predominantly in Phoenix, Arizona, as well as others around the world.

As the Associate Director, Engagement, you’ll have the opportunity to engage with the unique, vibrant global community that is Thunderbird and ASU. You will be fundraising for dynamic priorities such as scholarships, collaborative and impactful programmes, centers, professorships, and more.

This is a chance to be part of an institution that is multicultural, diverse and inclusive, and whose alumni are genuinely changemakers.  You will be working for a truly global organisation with an outstanding reputation and almost limitless potential. 

Thunderbird is partnering with Constellate Global Talent on this search.

Interested?

The candidate pack and details to contact us for a confidential discussion are attached. 

To apply, please send your CV and cover letter via CharityJob or Institute of Fundraising no later than midnight on 2 October 2024.

Please do not apply via the Arizona State University website. No agencies please.

We’re looking for a highly-skilled techy, people-person. Someone who loves to build, develop and problem solve with tech tools, while taking greatest satisfaction from seeing others succeed because of the help, support and encouragement you’ve given them.

You have strong confidence with CRM, data interpretation, manipulation and automation tools, alongside experience as a trainer or teacher. Combined with creativity and excitement for improving existing systems and building new ideas from the ground up.

Our current business and data systems have evolved as the community has grown over the last 5 years. Now we’re in a really strong position to do more, and do it better. To harness the power of our diverse community data so that we can know, serve and delight our members. Supporting them to learn more and meet others in the same role so that they can have maximum impact in their own schools for their own students.

Starting as 2 days per week Oct 2024 - Apr 2025, our desire is that the success and vision of the person appointed to this new role will make it possible to transition to a longer-term contract for increased # days . That is to say, the opportunity is there, it is for you to run with.

About We Are In Beta.

We Are In Beta is an online community of 18,800+ school leaders and teachers which helps them share and learn how they get the best outcomes for their students.

We believe most of the solutions to schools’ problems are in schools already. Or at least, in the minds of the brilliant people who work in them.

Our job is to find them and share them widely, so nobody has to figure it out on their own.

Imagine a day when you can find someone - or something  - that can help solve any problem you’re facing, whenever you need it.

A day when every student has leaders and teachers who are equipped with the most successful strategies and networks to improve their education.

Join us to help us build that future for our schools.

We - schools - Are In Beta - always learning.
 

What do we do?

To work towards that future:

1. We research great practice so our members can discover it and be inspired by it.

2. We produce and share practical content with great schools through events, webinars, podcasts and resources - so they can learn from others’ successes (and the failures too).

3. We build communities of practice so colleagues can meet and grow together

Some stats we’re really proud of:

In just 4 years we’ve grown the online community to over 18,800 school leaders and teachers.

• 3,400 - MATs and schools we are connected to

• 2500+ resources have been shared by our members - if each one on average takes two hours produce - in reality it's probably more - that’s more than… 

• 3.1 years' worth of others’ work each and every one of our members can access just by being a part of the community

• 3,710 policies and resources from successful schools and MATs we have curated, analysed and shared.

• £1,500 - the amount we save a school each time they access the research they ask us to do for them.

• 870,000 hours - the number of hours it would have taken members to discover the insights we've shared with them had they done the research on their own in silos.

• £25 million - the amount it would have cost schools had they funded those research hours themselves 

• 1.5 million - the number of miles our members would have had to have travelled to meet our expert presenters in case study schools had our community not existed online.

• 8,500 people came to the National INSET Day in Dec 2020 when the government left schools with almost no time at all to plan an end of term INSET. 

We are just getting started. Join us to write the next chapter

What's the role?

As Head of Business and Data systems you will lead every aspect of our data and information management across a portfolio of platforms. 

Working to ensure they speak to each other in smart and powerful ways, all offering team members and company the most up-to-date and high quality insight into the needs, priorities and challenges of members of the We Are In Beta community.

How you’ll be driving our mission forward (your responsibilities)

A. 40% making our current business and data systems work really well

• Lead data management and consistency across all systems, including 

  • Automated and manual flows needed for business activities and reporting

  • Run and refine processes for data health of contact and company records

  • Review and consolidate CRM properties, processes and protocols

• Refine and add new automations to capture most useful data instantly and robustly

• Regular cycle of updates of DfE data on schools and trust performance and demographics

B. 40% develop, improve and build out current systems to be more powerful, robust and sharp

• Develop our new newsletter platform - combining all channels into one place

  • Manage migration of current audiences

  • Design process for adding and removing subscribers, with data flow between CRM and newsletter

  • Unlock power of analytics on who is opening, reading and sharing our messages the most vs the least

• Augment sales process with increased automation

  • Identify and implement opportunities to streamline current processes

  • Automate routine steps where possible, maximsing face-to-face input for greatest return

• Iterate Airtable architecture to streamline data tools and increase robustness

  • Review of all DfE data held, processed and linked tables

  • Review back-up processes

• Research and deployment of wide-ranging new platforms/software that can supercharge how we work, maximising impact for our members and customers.

  • Explore options for eg data visualisation platforms for self-service access for members, member match-making, content hosting and discovery….plus many more.

C. 20% support the team to improve quality, efficiency and impact of how they use data and systems to succeed in their roles

• Provide training, support, and guidance to help the team achieve their data and CRM goals in the most effective ways possible.
• Understand the team's and individuals' working practices and pain points, offering improvements or hacks for using current systems, or recommending new systems that can help them achieve even greater success.
• Create email lists, campaigns, sequences, and workflows in collaboration with the team - whether handling the more complex tasks as commissioned work or acting as a guide, trainer, or enabler for straightforward ones.
• Build or update existing Airtable bases to consolidate member and school data for dedicated projects or programmes.
• Explore any and all methods to help the team leverage data to better understand, serve, and delight our members.

The platforms we use now

• Hubspot - for CRM, marketing, sales and subscription management

• Airtable - for data visualisation and manipulation, programme management and content libraries

• Mighty Networks - to host our online community

• Zapier - to automate connections between services and systems

• Substack - 2 weekly newsletters (with third starting this Autumn)

• Mail Chimp - 1 weekly newsletter

• Social Media - principally LinkedIn and Twitter

• G-suite - for email hosting, and all internal and external documentation

• Slack - for internal collaboration and messaging

• Xero - for accounting and invoicing

• Stripe and GoCardless - for payments

We also use a small number of scripts in Python to allow us to do more quickly and better. Principally focused on large data-set consolidation / pivots and file scraping.

Who are you?

• You are techy to a strong level of competence but, most importantly, driven to identify, interrogate and fix issues, learning more as you go.

• You are a creative, pragmatic and diligent problem solver. Not always seeking the fanciest solution, instead finding the one that works well and the wider team can use.

• In this, you are a big picture thinker on what and how your actions iterate and build towards a ‘perfect’ future system, maximising how We Are In Beta can have the greatest impact for school leaders and teachers we serve (our members and customers).

• You are a strong trainer and communicator who loves to help and support others to succeed for themselves.

• You understand enough, and be keen to learn more, on features and quirks of education datasets for school demographics and performance.

• You leave your ego at the door, instead taking a straight-forward approach to ask great questions, say when you don't know and be upfront when you change your mind.

• You are a self-starter with great personal organisation who plans, tracks and delivers on objectives across several workflows on time, every time.

• You bring entrepreneurial flair to see the opportunity of building this role into a long-term member of the team by unlocking the power and potential of how our systems can best serve us and our members.

What experience and track record do you have?

It’s not essential you tick every box. But the more boxes you can tick the better. It goes without saying, we can help you gain and learn from the experiences you haven’t had yet.

• Proven experience across CRM, databases, community/content platforms, newsletter distribution, integration and automation tools. This could be from previous roles such as data analytics, community building, digital marketing or business transformation.

• Comfortable with principles of coding in Python but no need to be a pro.

• Strong understanding of data management and GDPR requirements.

• Led digital transformation/change projects, with a strong approach to project management and stakeholder engagement.

• Designed and delivered training, and/or produced clear and concise written user guides, taking time to understand the needs and starting points of the team.

• Experience with management, analysis and visualisation of large-scale data sets - ideally in educational outcomes/performance.

• Experience of the realities of working for an early-stage organisation without a big team or huge budget. We are especially interested in those who have grown a tech team/function from the ground up.

Our expectation is that you have worked within the school education sector in England, though we are open to applicants who have not if you can show you have a good base of knowledge of the needs of school teachers and leaders.

What are the benefits?

• Opportunity to work within an early-stage, mission-driven organisation and shape its direction. With scope to grow this role in your own image to be your dream job at the end of the initial period.

• Fully remote, flexible working culture/flexible working hours.

• Pro rata £35,000-£38,000 dependent on experience

• Project-based and/or freelance contract based on performance milestones available for the right candidate

• This role is 2 days per week October 2024 - April 2025, with scope for it to grow into a long-term contract for more days per week.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.

Location:

We are a fully remote team in the UK and Italy. We check-in daily online. We meet regularly face to face in London. 

Timeline

• Applications open: Monday 2nd September 2024

• Deadline for applications: midnight Sunday 22nd September

• First round interviews: starting from 23rd September, finishing by 4th October

• Second round interviews: starting from 30th September, finishing by 4th October

• Notification of decision /appointment: week beginning 7th October

• Start date: as soon as possible after 14th October.

We expect this to be a popular role.

We will be inviting people to interview on a rolling basis.

We advise submitting an application early.

How do you apply?

  To apply for the role please

1. register your interest via our website no later than midday on Thursday 5th September AND/OR
2. complete the application form that we'll send you by Sunday 22nd September

For the application form you’ll need:

1. CV - max 2 sides

2. Covering letter - outlining

   • why you want to apply

   • how your values, knowledge, skills and experience make you the best person for the role.

3. Contact details of references

For an informal and confidential discussion about the role prior to application, DM Frances Ling on LinkedIn.

Data Orchard is looking for:

·at least one associate who can work with us to deliver training courses such as Key data skills for everyone and Data for nonprofit leaders.

·at least one associate who can support our work to deliver Data Maturity Assessments within organisations, including hosting engaging, online workshops with staff to kick-off organisation-wide Assessments.

·at least one associate who can support our consultancy work developing data strategies for nonprofit organisations

·At least one associate with expertise in impact and evaluation (including developing theories of change) 

Specific responsibilities/duties

●work as part of the Data Orchard team on specific projects

●where appropriate lead on specific projects representing Data Orchard to clients

●liaise with clients, provide advice and insight, design and facilitate events and deliver training 

See the role description for more detail.

What you'll get out of it

●Sense of fulfilment in supporting nonprofit organisations to use data effectively to achieve their goals.

●Working as part of a team of contracted staff and associates for a social enterprise with a track record of success.

●Making a difference to the nonprofit sector in the UK and beyond

Location: Remote working with regular travel to London and across UK Reports.
Salary: £70-£75k per annum.
Contract: Permanent, full-time hours. 

Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Local Fundraising to lead their local fundraising operation and ensuring they maximise the value from local relationships.

Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.

The Associate Director of Local Fundraising is a senior role within the Income, Innovation and Engagement directorate; a highly ambitious and professional team which is working to grow income and strengthen the organisation’s voice across the UK as the leading end of life care charity in the UK. Marie Curie has ambitious financial growth targets and needs to drive net contribution, engagement and awareness if they are to achieve their fundraising ambitions and subsequently their service growth goals.

The primary focus of the role is to maximise the net contribution from local fundraising but also to  drive community awareness and engagement with Marie Curie.  This is a key role for Marie Curie, responsible for managing a team of over 100 people and having responsibility for over £20 million Income, the recruitment of legacy prospects, the delivery of fundraising events and the strategic approach of supporter facing volunteers.

The Fundraising teams based in communities across the UK are responsible for raising money, driving legacy sign ups, building event participation and profit and growing awareness and engagement of the need for and impact of the charity’s work amongst supporters and people who have the potential to support Marie Curie.  With all local relationships managed by this role’s teams, the post will ensure that supporters have a connected, seamless experience.

The ideal candidate will have senior leadership experience in a fundraising environment with a successful track record in increasing voluntary income or revenue. They will also have experience in developing both annual operational and three-year strategic plans, developing creative and innovative solutions and digital marketing and in working with working with volunteers and engaging local communities. This will be combined with a proven track record in managing large high-performing, geographically dispersed teams.

This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role. 

CLOSING DATE: 9am, Monday 30th September.

Team: Community Fundraising

Location: Wales

Work pattern: 35 hours per week, Monday to Friday with occasional weekend working for events

Salary: Up to £30,058 per annum

Contract: Permenant

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Community Fundraising Volunteer Team Leader:

• To recruit, develop, retain and support a diverse team of volunteers to enhance community fundraising activities and income generating opportunities.
• To lead on the promotion and coordination of volunteer activities within a community fundraising hub working collaboratively with the Community Fundraising Officers to drive income generation within the local vicinity.
• To provide practical, role specific and pastoral support for community fundraising volunteers adopting an exemplary approach to volunteer management and volunteer engagement.
• To ensure our dedicated volunteers have excellent experiences and have the skill, resources and motivation to maximize income generating opportunities.

About the Community Fundraising team:

• We sit within the Community Events team
• Our team is responsible for leading and supporting community activities to drive and grow our community fundraised income.
• We currently have a team of over 30

What we’re looking for in our Community Fundraising Volunteer Team Leader:

• Evidence of raising funds in a community fundraising environment
• Good experience in volunteer management/ supervision
• Experience as a team leader or supervisor
• Direct experience of working with volunteers
• Experience in Community Fundraising
• Full UK driving licence and access to a car

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 15th August 2024

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1.Anonymised application form

2.Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

This role is offered as office, hybrid or remote working for the right candidate, and with hours above 28 per week on a flexible basis adapting to your needs. CAP is proud to offer 2 mental health days and 5 emergency caring days per year, in addition to A/L, enabling you to care for yourself and the people you love. 

In this role you will captivate our supporters, inspiring them to contribute to our vision to see an end to UK poverty! Through creative and efficient management of fundraising programmes and projects you will play your part in increasing engagement and income. 

We have an incredible 28,000 regular givers, our Life Changers, who make possible all the incredible work that churches do to free our clients from debt! As the Regular Giving Lead you will develop a strategy to grow the number of Life Changers by finding new audiences and creating innovative products to reach them. You will make effective use of data, and testing, learning, and evaluating your ideas. 

You will work alongside other members of the Supporter Development team which delivers direct mail appeals, digital engagement, supporter journeys, partnership opportunities, church fundraising, and other creative and effective means of engagement. As part of the Supporter Development team you will collaborate with colleagues to sharpen and support all of our projects so that we can achieve the best results. 

If you’re excited about this opportunity, but unsure you have all the experience you need in fundraising, then we can offer you a career track. You can join the team at a junior grade (minimum full time salary £26,664.75) while you are mentored and undertake the Certificate in Fundraising from the Institute of Fundraising, stepping up to the next grade once you have achieved the qualification and experience level. 

If you are ready to unleash your passion and skills in a role that will make a difference, we invite you to join our Supporter Development Team. Together, we can create lasting connections with our supporters and drive sustainable growth to support our mission. Apply now and start making a difference!

We will be pleased to discuss this with you if you would like any further information about this. 

About the role

• Reporting to: Communications and Engagement Manager
• Contract: Full-time 
• Hours per week: 35 hours, usually between 9:30 – 5:30. One hour for lunch. 
• Annual leave: 25 days holiday, plus statutory bank holidays 

We’re looking to recruit a Senior Communications and Engagement Officer to join the friendly CharityComms team to help us plan, organise and deliver communications and engagement outputs that support the needs of members, and drive organisational development.

A core part of the job will be overseeing the CharityComms’ social media work, by managing our channels, creating content, and delivering on our social media strategy to engage people and increase our brand profile.

Other key tasks include content creation and commissioning projects for our website, and having a supporting role in other general communications, engagement and marketing activity and administration as needed. This is a great opportunity for a strategic thinker with a passion for creative, impactful communications, who is ready to demonstrate their initiative.

Location 

Remote, with the option of occasional working in our central London office, and as needed for in-person events (full travel costs will be covered for any in-person events). 

About CharityComms 

CharityComms is a thriving membership network of communications professionals working in UK charities. Our amazing community is made up of more than 750 charities, adding up to almost 12,000 people. 

We work with our members and the wider communications community to raise the standard of charity communications, to enable them to deliver their world-changing missions more effectively. From our range of services and events to our best practice guides, reports, support for professional development and web and social media content, we represent, support, inspire, connect and inform our members and the wider charity communications community. 

We are a small, friendly team of 13, working closely together to achieve big things for our members and the sector. In 2021 we won Team of the Year and have recently been shortlisted for Best Professional Body or Learned Society at the Memcom awards. 

Purpose of the role 

You will be working with the Communications and Engagement team to promote CharityComms and what we offer, through the creation and development of effective and engaging content, and community and stakeholder engagement. 

Communications and content are at the heart of this role, and we’re looking for someone with demonstratable experience in strategic, content-based projects, including commissioning and editing content from external stakeholders, social media management and content creation, and community management. 

Social media management and community engagement 

You will own the social media management of our channels, maximising their performance and supporting stakeholder engagement with our work. You will:

• Deliver and adapt a creative and engaging social content strategy with the Communications and Engagement Manager that meets our wider business aims and objectives. 
• Craft key organisational messaging into engaging social media content and posts to generate conversations. 
• Be responsible for creating, scheduling and managing social content using Twitter, Facebook, LinkedIn and our management tool, Sprout Social. 
• Responsible for maintaining upkeep of social analytics reporting, as directed by the Communications and Engagement Manager, to ensure activity supports wider marketing, communications and engagement strategies. 
• Continuously improve our social media presence and brand profile, including recommending and piloting new approaches to content and channel development to increase community engagement and meet targets. 
• Manage and monitor forum and social media groups and act as facilitator of conversations where needed, working closely with relevant colleagues and stakeholders. 
• Grow and deliver ways to increase engagement with new and existing audiences, including regular engagement activity on member’s posts (sharing, liking) and ensuring our member network is up to date within these channels. 

Content commissioning and creation 

Working proactively and collaboratively with the Communications and Engagement Manager to deliver our content plans. You will:

• Deliver and adapt our communications and engagement strategy to meet our objectives.
• Play an active role in content creation and marketing activity – including designing, producing and editing creative content i.e. graphics, photography, videos. 
• Develop, coordinate and update long-form pieces for our website, i.e. best practice guides and templates. 
• Have remit to commission content projects – using own initiative to develop initial pitches relevant to charity communicators and oversee the commissioning process. 
• Work with external providers where necessary to develop resources and creative materials where required. 
• Stay up to date with current communications, marketing and content trends, to advise the wider CharityComms team on best practice regarding content and campaigns, including accessibility. 

Website and email comms 

Working collaboratively with teams where needed or taking key roles to:

• Edit, upload, and publish content on the CharityComms website as directed. 
• Work with the Communications and Engagement Manager to continuously deliver on website strategy activities.
• Work alongside the Communications and Engagement Manager to deliver eNews campaigns. This could include commissioning, writing, research, proof-reading, scheduling, maintaining lists and reporting on performance as needed. 
• Actively provide feedback to the Communications and Engagement Manager and Head of Membership and Insight on planned activities and make recommendations for improvements. 

Other activities 

• Ability and confidence to deputise for the Communications and Engagement Manager where necessary.
• Analyse data for reporting and make recommendations.
• Work across the organisation to support communications and marketing activity to ensure consistent messaging, tone and content. 
• Provide communications support across key organisational projects, and on any other activity, as reasonably requested, that will generate social and/or financial return on investment for CharityComms. 
• Support the admin of the comms inbox, responding appropriately to requests or flagging for colleagues.
• Keep up to date with sector news, events and activities. 
• Attend CharityComms and sector events, where appropriate, either in-person or online. 

Person specification 

Experience 

• Experience of working in a professional membership organisation - desirable.
• Experience of digital content management; especially working with a CMS - desirable.
• Experience of running social media accounts and engaging communities through them - essential. 
• A good knowledge of current communications and engagement techniques and practice - essential. 
• Experience of both writing and editing for the web - essential. 
• Experience of video and photo editing - essential. 
• Experience of commissioning content - essential. 
• Experience of social analytics reporting - essential. 

Personal attributes 

• Highly motivated and goal orientated - essential. 
• Empathy with the goals and vision of CharityComms - essential. 
• Excellent communications and interpersonal skills and ability to represent CharityComms externally - essential. 
• Strategically minded with a practical hands-on approach - essential. 
• Excellent organisational and administrative skills - essential. 
• Ability to work alone and with others and work under pressure - essential.
• Ability to demonstrate initiative and creativity - essential. 
• A good level of IT literacy, including the use of data bases (preferably Salesforce) and AV systems - essential.
• Commitment to self-directed learning and networking across sectors and share new ways of working with colleagues - essential.
• Maintain an externally facing focus - essential. 
• Support CharityComms proactive, results orientated and collaborative culture - essential. 

Interviews 

Interviews will be held online via Zoom. Our friendly interview panel will be made up of staff members from the Comms and Engagement team. 

These are some of the types of questions we will be asking during the interview: 

• What interests you about working at CharityComms? 
• Tell us about a time when you had to prioritise multiple tasks or deadlines. 
• What is your previous experience of working remotely – particularly with communicating and making sure you are working most effectively with your teammates? 

Shortlisted candidates will be sent the list of interview questions in advance of the interview.

Diversity and Inclusion 

At CharityComms, we’re committed to creating an inclusive culture, internally and in the wider charity sector, where everyone can be themselves and reach their full potential. We value lived and learned experiences of social issues, justice and change.

We actively encourage applications from people of all backgrounds and cultures and we will do our best to support you to upskill because we want to recruit, retain and develop the best talent available. 

Additional info 

All staff are currently working remotely from home, but there is the option to go into the office (located near London Bridge), to work and meet other members of the team as necessary. 

Benefits include: 

• Yearly personal development budget. 
• Generous pension contributions. 
• Opportunity to attend CharityComms events. 
• Reciprocal membership and training opportunities with many other sector organisations. 
• Flexible working is offered where possible. 

Bowel Cancer UK is the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have around 90 staff based in England, Wales Scotland and Northern Ireland. 

Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious new strategy, which will be launching in the spring. There are huge challenges facing bowel cancer patients across the UK, and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

A key focus of our strategy is to reach and engage with as many people as possible, affected by and at risk of bowel cancer, by embedding our information and support services within NHS diagnostic, treatment, and care pathways. As Senior Education Officer you will play a central role in helping us achieve this, by developing education opportunities and establishing relationships with primary care health professionals. You will support education events, requiring regular travel to London and around the UK.

Safeguarding:

 Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic or enhanced disclosure from the Disclosure and Barring Service (DBS) dependent upon the role.

We are seeking an experienced Fundraising and Events Officer. In this role you will be responsible for driving, creating and implementing our short and long-term fundraising and events strategy. The role will involve a close working relationship with our Operations Officer and our Board of Trustees. This is an exciting role working with a motivated and committed Trustee team, and a wonderful opportunity to make a big difference to our beneficiairies. 

When asked what they love most about working at Rainforest Trust UK, our staff say it is feeling they are making a difference and taking direct action on some of the biggest issues of our time: climate change, biodiversity loss and Indigenous Peoples' rights. They also like being part of a small, friendly, and supportive team, where they feel they can have a direct input into decisions and our direction.

This is a great opportunity for someone to gain experience in our small, but growing, charity, supporting the team to reach our funding goals for Rainforest Trust’s vital projects internationally. The Fundraising Assistant will have a varied role supporting a broad range of fundraising strands and take responsibility for some of our supporter care, CRM administration, digital communications (including social media) and community fundraising.

You may not have experience in all of these areas, but you will be a fast learner and willing to pick things up on the job. You will be an excellent communicator, with strong interpersonal skills to speak to and thank donors both verbally and in writing. You will also have strong IT skills, be organised, proactive, and committed. 

You will share our values and passion for protecting the environment and will show genuine care in supporting our donors to give to the rainforests. We want our staff to be as diverse as the nature we seek to protect, so we particularly encourage applications from people who are underrepresented within the conservation sector, including people of colour and people with disabilities. We recognise that your experience may be from unpaid roles as well as formal employment. We want to know why you’re the right person for this role, not whether you’ve been given the right opportunities. If your experience doesn’t entirely match the person specification but you feel you could bring value to the role we’d encourage you to apply.

What we offer
- This is a 2-year fixed term contract with the potential for an extension if the role delivers the expected outcomes.
- Annual FTE salary is £26,000
- We offer 25 days’ annual leave, plus 8 bank holidays (pro-rated)

Who we are
Rainforest Trust is a leading global organisation sponsoring the creation and expansion of protected and conserved areas, playing a central role in combating biodiversity loss and fighting climate change. We have already placed over 50 million acres under permanent protection across 72 countries, and recent surveys show that 99% of the rainforest we have protected since 1988 remains intact.

Rainforest Trust UK (RTUK) is set up as a separate charity to tax-efficiently raise funds from donors here in the UK for Rainforest Trust’s conservation projects. We are currently a team of seven people, but we are affiliated to, and supported by, the Rainforest Trust team in the U.S., which has a team of about 40 staff. In 2023 the global charity raised $46 million for conservation projects in Africa, Asia-Pacific, and Latin America, with the UK charity contributing £2.2 million of this.

We currently work remotely, meeting up 2 days per month in London to work alongside each other in a shared office, or to run events for our supporters. 

Key Responsibilities (see attached job description for full list)
- Deal promptly with donations received on a daily basis, following our processes to ensure supporters are appropriately thanked.
- Respond to day-to-day enquiries from Rainforest Trust UK supporters via phone, email and post.
- Support the Fundraising Manager in sending communications to the donor base, utilising content from Rainforest Trust Global, checking for accuracy and ensuring all communications adhere to Rainforest Trust’s brand guidelines.
- Lead on the daily management of Rainforest Trust UK’s social media channels, including scheduling posts and responding to comments/messages.
- Be the main point of contact for fundraisers, schools and other community groups raising funds for Rainforest Trust UK.

Person Specification - see attached job description document

Working Arrangements and Travel Requirements - You will be predominantly home-based (so you will need an excellent internet connection) and expected to commute to London two days per month to work in-person, alongside the team.

We are flexible as to how many hours this postholder works, and will consider a 4-5 day per week arrangement.

Equal Opportunity Employer - Rainforest Trust UK is an equal opportunity employer and is committed to developing a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our work will bring benefits for our people, our organisation and our charitable purpose. We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, race, religion or belief or any other protected characteristic.

We are looking for two additional people to join our existing Universal Credit Support - Help to Claim team.

The team provides an effective and efficient support service for first time Universal Credit claimants including those subject to managed migration. The service includes the provision of advice, information and digital support via telephone and digital channels, aimed at helping claimants through to the first payment of Universal Credit.

You will need to be proficient in IT with effective communication skills. Knowledge and experience of welfare benefits advice is desirable but not essential, as training will be given.

The role will be a mix of home and office working.

Internal Communications Officer

We have an exciting opportunity for an Internal Communications Officer to join a dynamic and ambitious team, delivering the best work of your life for people affected by stroke.

Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Position: POD36 Internal Communications Officer

Location: Home-based, UK, Nationwide (However, frequent travel will be required as part of this role (it will include team meetings to London and Birmingham)

Hours: Full-time, 35 hours per week (flexible working available)

Salary: Circa £30,700 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)

Contract: This is maternity cover until 31 December 2025

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Sunday 29 September 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: week commencing 14 October 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The People Experience Team describes, influences, and grows our culture and experience here. It’s at the heart of what we do, and our values express how we go about our jobs every day.

As an Internal Communications Officer, you’ll partner with colleagues to design, curate and craft great internal communications for volunteers and staff to drive a great experience.

You will:

· Write clear, transparent and accessible messages for different audiences to help staff and volunteers get what they need while volunteering or at work.

· Be an expert in using our network of internal communication channels (including Viva Engage, Teams, Zoom, DotDigital and an intranet) encouraging staff and volunteers to connect with, and feel connected to, the charity, our strategy, and our work.

· Respond to general queries such as technical fixes, proofreading, improving channels, pulling reports, while working at pace.

· Collaborate and coach others to understand the real problem or opportunities to help them achieve their communication goals.

About You

You’ll have:

· Experience working in an internal or external communications team.

· Experience using a wide range of internal communications channels to engage a large/multi-team and remote working workforce.

· Excellent writing skills, using audience understanding and insight to craft messages.

· The ability to develop, design and execute an internal communications plan to meet people’s needs.

· An understanding of workplace culture, experience and communication principles.

· An understanding of coaching techniques to help others find solutions.

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Stroke Association

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support.

We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.  

You may also have experience in areas such as Internal Communications, Communications, Marketing and Communications, Digital Communications, Marketing, Communications, Marketing and Communications, Digital Communications, Internal Communications Officer, Communications Officer, Marketing and Communications Officer, Digital Communications Officer, Marketing Officer, Communications Officer, Marketing and Communications Officer, Digital Communications Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We have a fantastic opportunity for a communications professional to join the Design, Digital and Internal Communications team. This is a remote role (must live in England or Wales) working 37.5 hours a week (part-time will be considered).

Do you have a passion for communications and engagement? Do you want to help make a difference to victims and survivors?

This role is a remote role (must be in England or Wales) within a supportive and friendly team.

As the Internal Communications Lead you will:

• Manage, update and monitor VS internal communication channels so that internal stakeholders (staff and volunteers) across England and Wales are informed of organisation news, successes and strategy and have a mechanism for feeding back.
• Produce, commission and edit copy adhering to all brand and style guidelines for email communications and intranet articles.
• Manage an engaging programme of webinars to update staff on new initiatives, training programmes and other key engagement activities.
• Work closely with staff across the organisation to ensure self-generated content is of a high standard, adheres to brand and style guidelines and is succinct, clear and engaging.
• Advise colleagues on complex communication messages and to form part of the wider communication team response in a major incident or crisis situation.

You will need:

• Significant experience of managing multi-channel internal communications (inc. intranet).
• Experience of writing concise, well written and engaging communications.
• Experience of reporting on key internal communication metrics.
• Experience of editing of video content.
• Excellent interpersonal skills to be able to liaise effectively at all levels.
• Strong personal integrity, reliable under pressure and team ethos.
• Proven ability to demonstrate a commitment to Equality and Diversity, to influence people to achieve effective desired outcomes.
• Educated to degree level or equivalent professional qualification.
• Proficiency in English language.

Interviews for this role will take place w/c 23 September 2024.

About Victim Support:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We are working towards a future where victims’ rights are respected, their voices are heard and they feel well supported.

Everyone at VS is driven by our purpose, vision, mission and values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

Please apply for this role via the Victim Support website. You will need to complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.