Digital Jobs

BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.

Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 1.3 million children and families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.

The role is in our Digital team, which reports to the Chief Operating Officer, but since the website encompasses all aspects of our work from service delivery and information provision to PR and fundraising, this role works collaboratively with all teams.

Initially the role will help the team to plan the content workstream, agreeing roles, responsibilities, timescales and success measures. This role would work then as part of a cross-team editorial effort with key stakeholders to create the new webpages, keeping colleagues informed and engaged throughout the project. Once the site goes live, you would help with aftercare and making sure the site gets off to a good start, making any additional edits or new content as needed based on performance and feedback. Towards the end of the contract, post-launch, this role would help to upskill and support selected colleagues in other teams to take more hands-on responsibilities with website content creation and governance as part of a new, decentralised approach.

The ideal candidate will have strong planning, organisational and workflow management skills. They will also have proven experience of creating and adapting user-centred, engaging and successful content for websites – primarily including text, images and graphics, but also video – ensuring output answers its brief, supports brand and strategic objectives, and is fit for purpose, channel and audience.

PLEASE NOTE: Applying as soon as possible is advised, as the vacancy may close early, due to the high volume of applicants.

Want to join us? Find out more about who we are via our website.

To apply, please send a copy of your CV along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.

Closing date: 11th December 2024 at 5pm.

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.

We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team to discuss your requirements further (contact details can be found on our website).

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

JOB PURPOSE 

UK for UNHCR is looking for a Digital Communications Officer to join its team, raising vital support for displaced people around the world through creative campaigns such as the Refugee Dictionary, Cuppa Hope as well as fundraising appeals and partnerships. 

Reporting to the Digital Communications Manager, the Digital Communications Officer will have particular focus delivering day to day social media communications, including community management, publishing, content management and development. This role will also support wider digital communications activities, such as with the Senior Digital Communications Officer who manages the website. 

This involves identifying opportunities to amplify appeals, campaigns and partnerships through social media to support UK for UNHCR’s fundraising and public advocacy objectives. Raising awareness of global refugee crises and UNHCR’s humanitarian operations forms a central part of this storytelling, as well as thematic campaigns and PR moments throughout the year.   

One of your first focuses will be helping grow and verify UK for UNHCR’s TikTok account and LinkedIn presence, in addition to transitioning the charity’s channels to a new social media management tool. You will also work closely with the wider Communications team in supporting online and offline fundraising appeals.  

The Digital Communications Officer will also work with the wider Communications team to identify and support storytellers (including refugees and supporters) to share their stories through the charity’s social media channels.  

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. 

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

Planning, coordination and growth

• Deliver and schedule social media content on a daily and weekly basis, with flexibility to respond to news events and emergencies at short notice.  
• Produce or commission multimedia content, including videos, graphics and photography to support charity activity on social media.  
• Apply understanding of UNHCR’s humanitarian work to deliver strong storytelling and relevant content to the audience.  
• Adapt content from UNHCR’s head office and field communications to localise for UK audiences.  
• Develop social media editorial plans to amplify campaigns, milestones and events.  
• Deliver planning and scheduling in a timely manner and be quick to respond to news and emergencies.  
• Flag and navigate political sensitivities in line with UNHCR and charity policies. 
• Deliver on a paid media strategy to amplify social media content more broadly, with a focus on Meta ads manager. 
• Update and maintain community management guidelines on a regular basis.  
• Work closely with the Communications Coordinator to monitor and moderate all of the charity’s social media channels.  
• Other support for digital communications as required, such as helping cover website activities when colleagues are on leave. 

Analytics, reporting and best practice

• Deliver regular reports outlining the performance of our content and channels, ensuring we’re on track to reach 100k followers by the end of 2026. 
• Create and lead on a testing roadmap, leveraging new features across all social media channels. 
• Keep up to date with social media content trends, news and tools to inform best practice and strategy.  
• Provide subject matter expertise, proactive assistance and advice as required for planning and delivery of digital and supporter journey projects. 
• Observe all legal and legislative requirements, comply with policies and procedures, and demonstrate a high level of confidentiality and integrity. 

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• Experience using native social media tools, like Meta business manager and YouTube Creator studio, to manage online communities.  
• Experience of creating social media content that created an impression, raised awareness and prompted followers to take action.  
• Experience of identifying and driving iterative improvements to digital channels through testing and analytics.  
   

Essential Skills/Knowledge

• Proficient in using social media tools to evaluate performance and identify improvements.  
• Proficient in creating content for online use, using software such as Adobe Suite, Canva or similar, to edit and produce basic assets.  
• Researching images and writing compelling copy for different audience profiles.  
• The ability to prioritise multiple tasks, working proactively and sometimes under pressure.  
• Good attention to detail, strong ability to proofread and pick up inconsistencies.  
• Understanding of data protection principles.  
• Excellent stakeholder and relationship management skills.  
• Proficient in Microsoft Word, Excel and PowerPoint. 
• An interest in global humanitarian affairs.   
   

Desirable Skills/Experience

• Working in a not-for-profit or advocacy organisation.  
• Experience with refugee issues or field work. 

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development  

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: 9am, Monday 9th December 2024

First stage interviews: Week commencing 9th December 2024

Second stage interviews: Week commencing 16th December 2024

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

The role

Breast Cancer Now have transformed our digital offering over the last couple of years to create a unified, supportive and inclusive experience for those who want to know more about breast cancer and access vital support services.

We’re looking for a digital product manager who will oversee all aspects of the product lifecycle - managing the backlog for new product developments and cycles of continuous improvement across our flagship products and services. You’ll work collaboratively across the charity and beyond to ensure priorities are centred on the needs of individuals affected by breast cancer and contribute to achieving the overarching strategic goals of our charity.

About you

You’ll have proven experience successfully managing digital products, ideally in a not-for-profit environment. You’ll be a clear, compelling communicator, capable of building strong stakeholder relationships and collaborating effectively with multidisciplinary teams.

With a deep understanding of user-centred design principles, you’ll draw on user insight and organisational strategy to shape priorities and measures of success. You’ll have experience applying product development best practices to shape discovery and deliver against a strategic roadmap and backlog, ideally in partnership with specialist external providers.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. However, in line with our hybrid working practice, full-time staff members may choose to work up to three days per week from home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: 9.00am on Monday 9 December 2024

Interview date:pr From Monday 16 December 2024  

Job Title: Digital Marketing and Engagement Executive

Location: London with Hybrid Working (2-3 days in London office, Fenchurch Street) with some travel to project visits

Job Type: 30 - 37.5 hours

Salary: £30,000 - £35,000

Reports to: CE and Corporate Fundraising Manager

About CRASH:

CRASH charity was founded in 1996 and thanks to the support of companies and individuals in the property & construction industry, for the last 28 years we have constructed places that care for people.  CRASH is a respected and unique charity that lies at the heart of the property and construction industry. 

CRASH helps homelessness charities and hospices with all aspects of their construction challenges.  The companies who support us provide their professional expertise, their construction products and their donations which combine to construct places that care for people.

Job Summary:

The Digital Marketing and Engagement Executive will be responsible for developing, executing and optimising strategies to enhance digital presence, drive and engagement, and foster loyal long-term support. This role combines digital marketing expertise with a passion for building and managing strong relationships with the Construction Media, Industry membership bodies and worshipful companies. The role requires a creative, organised and proactive individual who can manage multiple projects and work collaboratively in a small team.

Key Responsibilities:

1. Digital Marketing Strategy
   • Develop and implement a comprehensive digital marketing strategy to drive engagement and conversions across platforms including social media, email, website, and paid channels.
   • Coordinate with the CRASH teams to deliver and manage consistent, on-brand messaging across all digital touchpoints.
2.  Engagement
   • Develop and nurture relationships with the Construction media, Industry membership bodies and worshipful companies ensuring meaningful interactions and positive experiences.
   • Identify and build long lasting relationships with media outlets, drafting press releases and securing media coverage.
   • Aim to be the Construction charity of choice at media and association events.
   • Mange CRASH’s attendance at such events and look to drive increased revenue from attendance at industry events.
3. Content Creation & Management:
   • Create and distribute engaging content for charity projects and promotional materials across various channels, including social media, email, newsletters, website, press releases and marketing materials ensuring alignment with brand values and organisational goals.
   • Attend project visits with the projects team to help create story content.
   • Lead on content scheduling and publishing, ensuring messages are timely and relevant.
   • Create and maintain a content calendar that supports key campaigns, events, and organisational priorities.
4. Data Analysis, Reporting & Trend Monitoring
   • Monitor and analyse digital engagement metrics (social media, website traffic, email open rates, etc.) to assess campaign effectiveness and refine strategies.
   • Prepare regular reports for CE and board of trustees highlighting successes, insights, and areas for improvement.
   • Stay updated on digital marketing trends, supporter engagement best practices, and emerging technologies.
   • Propose and implement innovative approaches to engage audiences and build brand loyalty.
5. General
   • Represent the organisation at virtual and in-person events, strengthening relationships with key supporters.
   • Support fundraising team at events.
   • Ensure all brand promotional materials are up to date and current

Required Skills and Qualifications

• Formal qualification in Marketing, Public Relations, Event Management, or qualified by experience.
• Previous experience in communications, event management, or a related role, preferably within a nonprofit setting.
• Excellent communication skills with experience in writing compelling narrative and the ability to tailor messaging to different audiences.
• Strong organisational and time management skills with the ability to manage multiple projects simultaneously.
• Experience in social media management, content creation, and digital marketing.
• Proficiency in Microsoft Office Suite and design tools (e.g., WordPress Canva, Adobe Creative Suite).
• Strong interpersonal skills with the ability to collaborate across teams and build relationships with diverse stakeholders.
• A passion for the mission and work of the charity and a desire to make a positive impact

Preferred Qualifications

• Experience in fundraising event planning and donor relations.
• Experience with digital tools such as HubSpot, Act, or similar CRM platforms.

Key Competencies

• Creativity: Able to think outside the box and come up with innovative ideas for events, campaigns, and communications.
• Attention to Detail: A meticulous approach to event planning, communications, and content creation.
• Collaboration: A team player who can work effectively with others to achieve shared goals.
• Time Management: Ability to work under pressure, prioritise tasks, and meet deadlines.
• Problem Solving: Quick thinking and adaptability in managing challenges that may arise during events or communications efforts.

Key Relationships

• CRASH is a small team of 7 so it is vitally important that this role builds strong collaborative working practices across the organisation as well as with external stakeholders.

Benefits

• 25 days annual leave plus bank holidays
• Company pension scheme offering 5% employer contributions
• Hybrid working opportunities

Do you thrive in the digital space and enjoy creating outstanding online experiences?

We're looking for a Digital Products Officer to join our team on a 9-month Fixed Term Contract. You will be managing and improving digital products that support people living with and affected by MND. Based in Northampton with hybrid working options, this role supports a range of digital channels and products.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities:

You'll help shape our digital presence through:

• Supporting the hosting, management, and compliance of our digital products and services, including websites, microsites, online shop and forum.
• Conducting website content audits and reviews to ensure quality and consistency across all digital platforms.
• Collaborating with digital agencies to optimise website content and ensure best SEO practices.
• Managing the information architecture, structure and organisation of website and microsites content for clarity and usability.
• Improving user experiences through data analysis and usability testing.
• Delivering technical and SEO training for internal content editors, including creating training materials and hosting workshops.
• Ensuring our digital platforms meet accessibility standards and inclusive design principles.
• Providing technical support for digital products in collaboration with external agencies.
• Managing tools like Google Analytics (GA) and Google Tag Manager (GTM) across digital platforms.
• Supporting the development and optimisation of new and existing digital products, working with internal and external stakeholders.

About You:

You're someone who combines technical expertise with a strong focus on user needs and accessibility.

• Experienced with content management systems (CMS) like Drupal, WordPress, or similar.
• Skilled in SEO optimisation and understanding digital best practices.
• Knowledgeable about digital accessibility tools and standards.
• Familiar with user-centred design and testing approaches.
• Possess excellent attention to detail and proofreading skills, ensuring content is accurate and accessible.
• Organised, with strong time management and project management skills.
• Experienced in training and supporting others with digital tools.
• An effective communicator who enjoys working collaboratively with diverse teams and stakeholders.

This is a fantastic opportunity to join a team passionate about delivering exceptional digital experiences. If you're ready to bring your skills to a meaningful role, we'd love to hear from you!

The full job description is available in the candidate pack.

Salary: £31,000 per annum

Hours: 37 per week

Location: Northampton office

Contract: 9-month Fixed Term Contract

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

Interviews are currently scheduled for Tuesday 17 and Wednesday 18 December

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Professional experience using a content management system (CMS) such as Drupal, WordPress or similar.

• Experience of optimising website content with consideration of SEO and digital best practice.

• Knowledge of digital accessibility tools and principles.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

Position: Digital Services Product Manager
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with the flexibility to work remotely
Salary: £43,342* per annum plus excellent benefits 
Salary Band and Job Family: Band 3, Profession / Technical

*You will start at our entry point salary of £43,342 per annum, increasing to £46,051 after 6 months service and satisfactory performance and to £48,760 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.  

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award-winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.  

About this job 

We’re looking for a passionate and dedicated product manager to lead the strategic development of our digital services products. 

Our digital services provide support and information to thousands of people living with multiple sclerosis (MS). You’ll be joining us at an exciting stage of our digital programme as we transform the way we engage with people affected by MS. 

You’ll play a pivotal role in driving evolution and improvement. This will include working with our existing products including our forum, webchat, symptom management tools and logged-in area of our website.

But you’ll also be leading efforts to conceptualise, design, build and implement new digital products that cater to the ever-evolving needs of our community.

We’re looking for the successful candidate to have proven experience in areas such as:

• Using a clearly defined digital project management methodology.

• Developing and executing product strategies and roadmaps.

• Overseeing the product development lifecycle. 

• Maintaining the highest quality, compliance and accessibility standards. 

• Collaborative working with cross-organisational stakeholders 

You’ll have meticulous planning skills, be results and delivery focussed and bring a creative energy that nurtures innovation in those around you. 

This is a fantastic opportunity to be part of a supportive and vibrant team who are dedicated to making a difference for people with MS.

Closing date for applications: 9:00 on Monday 9 December 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Working as part of the External Relations department, you’ll be responsible for leading and driving our digital communications and marketing efforts, taking our engagement with key audiences to new heights.

Nurtureuk trains teachers to identify and address children's unmet social, emotional and mental health needs, ensuring pupils are ready and able to learn. Nurture practice was developed more than 50 years ago and is a way of relating to children that helps build their social skills, confidence and self esteem. Our work helps schools improve behaviour and attendance and reduce exclusions, and most importantly it improves children and young people's wellbeing. 

We're on a mission to make nurture the norm in schools and we have ambitious plans to raise our profile and showcase the transformative effect nurture practice is having across the UK. 

We're looking for a digital engagement manager with a strategic understanding of digital communications and extensive experience of using a range of marketing tools and channels. They will be brimming with ideas for original content that amplifies our messages and helps demonstrate the impact of nurture. 

Please download the job description for full details. 

Summary

• Project management/support, ensuring smooth project delivery and implementing new processes where required.
• Management of the digital giving support desk, ensuring queries are responded to effectively and in a timely manner.
• Monitoring the volume and type of queries coming into the support desk in order to produce reports.
• Improving and maintaining the digital giving pages on the Church of England website.
• Maintaining up-to-date and accurate digital giving support materials and templates, creating new resources as required.

• Good practical understanding of information systems and applications
• Experience of creating training resources and delivering training
• Proven use of Microsoft Word, Teams, Outlook, Excel, SharePoint and Canva
• Excellent project administration skills, with proven experience of delivering project support
• Accuracy and attention to detail
• Ability to communicate to large groups and key stakeholders clearly, both verbally and in writing
• Flexible and organised approach to work

• A salary of £38,918 per annum plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
• 25 days annual leave (increasing to 30 days within 5 years) plus three additional days.

• Flexible working hours and location, with an expectation of just 1 day per month in our office in Westminster
• Structured induction programme and access to a range of development opportunities including apprenticeships
• Access to Occupational Health, and an Employee Assistance Programme
• Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

Flexible location, United Kingdom

At a time when our digital offering is expanding, we’re looking for a Senior Digital Content Officer to join our Digital team with excellent design and copywriting skills and extensive experience with using tools such as Canva, Illustrator, Photoshop, and InDesign.

We seek to tackle the causes of injustice and poverty, putting our faith into action with innovative projects that change people’s lives. You’ll be joining a dynamic and driven team of digital creatives who have a strong desire to use their talents to drive change.

As our Senior Digital Content Officer, you will lead on designing content and writing engaging copy for use across our digital platforms to help us reach new audiences, responding to requests for digital graphics from across the organisation.

You will have an excellent understanding of branding and using brand guidelines to bring designs and assets to life. You will also have great stakeholder management and organisation, an excellent eye for detail and design, and design skills to create engaging materials that tell stories that make an impact.

Working closely with colleagues, you will apply your knowledge and experience of understanding different audiences and their needs to find creative solutions. If you’re a talented creative with incredible ideas and a desire to do good, then we want to meet you.

Happy to talk flexible working

At The Salvation Army we strive to make flexible work arrangements available to everyone. Therefore, for this position, we are open to considering options that meet your needs and the needs of the department. Our flexible options include agile working (a mix of remote and a minimum of 40% Office Based), agile flex (Less than 40% office based), home-based working (irregular office attendance less than 1 day per month at a Salvation Army site), job sharing and compressed hours (full-time hours condensed into a shorter week). If you would like to know more or discuss any details about this vacancy, please contact us.

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references, proof of right to work in the UK

For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme 

Working hours: Minimum 35 hours per week

Closing date: Sunday 1st December 2024

Interview Date: To be confirmed

Coeliac UK currently has an exciting opportunity for a Head of Digital, to join our team hybrid working, including on site at Coeliac UK Head Office, High Wycombe. You will join us on a full time basis. In return you will receive a competitive salary.

Coeliac UK represents over 60,000 members providing information and support to those affected by coeliac disease or following a gluten free diet. We also campaign on behalf of all those living with coeliac disease and undertake research into the causes of the disease.

The Head of Digital role:

The Head of Digital is responsible for the development and oversight of Coeliac UK’s digital channels and underpinning systems. This is a combination of a strategic, technical and management role including responsibility for web, email and app in the main plus input into CRM and social media. The overall aim is to deliver a best practice digital experience for internal and external stakeholders that will support Coeliac UK’s strategy.

Key responsibilities of the Head of Digital:

• Working with the Director of Marketing & Digital to develop and lead the digital solutions across the organisation and deliver the existing road map including:
  - Completing the creation of a new website that is currently part way through being built (WordPress) and manage both internal and external stakeholders and suppliers
  - Developing, enhancing and streamlining the user experience, both for external users (eg. donors, members, health care professionals) and internal users (eg. management of workflows, CRM) spanning across the key areas of website, app, email and CRM
  - Devising a strategy for the future development of our Live Well Gluten Free app and see through the implementation with internal and external stakeholders and suppliers

• Maintaining and developing existing website until the new website is launched July 2025
• Providing best practice guidance to the organisation on digital execution, including user experience, SEO and content optimisation plus digital strategy for emails and other comms
• Providing regular and exceptional reporting on the key metrics for the digital channels, including a weekly dashboard
• Directly project managing key digital developments including testing and quality control
• Managing third party service providers ensuring value for money and compliance to SLAs
• Responding to, and troubleshoot, all digital systems issues managing supplier ticketing systems
• Monitoring website security and take responsibility for actions required for any digital security breaches
• Conducting content audits to eliminate redundant and/or duplicate information

Knowledge, Skills and Experience required for the Head of Digital:

• Experience of department or large project management, including people and budget management
• Minimum seven years’ experience in a similar role
• Minimum two years’ experience of CRM/database management
• Expert in content management systems and have extensive experience in developing user journeys, optimising user experience and delivering multi variate testing
• Good knowledge and understanding of W3C Web standards and accessibility
• Excellent general IT skills, with use of MS project, and MS Visio desirable
• Use of collaborative working portals eg monday.com; Microsoft Teams etc
• HTML/CSS and Workbooks knowledge is advantageous but not essential
• A great understanding of SEO and the impact of actions on search visibility

If you would like to be considered as our Head of Digital, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!

Contract: Fixed Term (12 months), Full-Time (35 hours over 5 days)
Location: London, SW1P 2AF (Hybrid – 2 days in the office, 3 days remote)
Salary: £40,000 + London Weighting Allowance (LWA) £3,954
Interview Date: w/c Monday 16 December 2024
Start Date: March 2025
 
At Blue Cross, we have a powerful story to share!  As our Digital Engagement Manager, you'll be at the lead the delivery of our social media strategy, creating engaging content that drives awareness, fosters community, and helps us make a meaningful impact on the lives of pets and people. 

Join us and use your expertise to amplify our mission and connect with a passionate audience!

More about the role

At Blue Cross, we’re proud of our strong social media presence, with an engaged community across key platforms such as Instagram, Facebook, Twitter/X, YouTube, and TikTok. We are looking for a Social Media & Engagement Manager to lead our organic social media team, driving awareness, engagement, and action across social media channels to support our mission of improving the lives of pets and people in need.

This is a 12-month fixed-term contract, providing an exciting opportunity to make a significant impact while covering maternity leave. You will track key performance metrics, identify trends, and optimise our approach to ensure we remain deliver for our audience and Blue Cross.

You’ll collaborate closely with internal teams across Blue Cross to ensure social media efforts are integrated with our broader communications strategy. Your role will include managing a talented social media team, external partners, and working across departments to deliver campaigns that increase engagement, build our community, and promote Blue Cross’s mission.

Key Responsibilities

• Lead and manage our social media strategy to build brand awareness, drive engagement, and encourage action. Leverage social media insights to continuously optimise campaigns for maximum impact.
• Oversee the development and execution of engaging content across all social media platforms. Work closely with internal teams to scope, plan, and deliver content that aligns with Blue Cross’s mission and encourages audience participation.
• Manage and inspire a team of social media specialists, ensuring high-quality content and campaign delivery. Work with external partners to extend our reach and increase engagement.
• Use social media analytics tools to track performance, understand audience behaviours, and generate actionable insights. Use this data to refine our content strategy and enhance engagement across all channels.
• Utilise content creation tools to produce eye-catching social media visuals that encourage interaction and increase engagement.
• Develop and share best practices across Blue Cross, providing training to teams to improve their social media skills and enhance overall digital engagement.
• Monitor social media for potential issues and collaborate with senior management to ensure prompt and effective responses, maintaining a positive brand image and safeguarding Blue Cross’s reputation.

About you: 

You’ll have extensive experience in managing social media accounts for businesses or non-profits, including community management, content creation, and campaign execution. You are a creative thinker with the ability to deliver social media strategies that align with organisational goals and inspire your audience to take action.
 
You will be confident using social media analytics tools such as Sprout Social to analyse trends, performance, and user engagement, and you will be proficient in content creation tools like Canva to develop engaging social media assets. You’ll be driven by data and insights, and motivated to continuously improve Blue Cross’s online presence.
 
As a collaborative leader, you will enjoy working with cross-functional teams and external partners to deliver exceptional results. You will have a passion for animal welfare and a strong desire to make a difference in the lives of pets and people.

Essential Qualifications, Skills, and Experience

• Substantial experience managing social media accounts for businesses or non-profits including community management, content creation, and moderation.
• Experience developing and delivering social media strategies.
• Excellent knowledge of industry best practice, social channels and tools including analytics and social listening platforms. 
• Experience monitoring, analysing and reporting on social media performance, and using insights to optimise activities. 
• Demonstrable experience working with and influencing stakeholders with different skillsets and levels of seniority.
• Good organisational and project management skills.
• Strong line management skills with the ability to lead and inspire a team.
• Desirable Qualifications, Skills, and Experience
• A familiarity and interest in animal welfare.
• Experience of working in the charity sector.
• Experience across other areas of digital marketing and of how these work with social platforms to drive engagement.

How to apply 

Click the apply button below and complete the online application process before the closing date on Sunday 1 December 2024. 

We reserve the right to close this vacancy early should we receive an overwhelming response. 

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today.  In return, we want to provide you with the best working environment we can. 

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.

Our generous benefits package includes:

• 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
• Pension scheme with enhanced employer contribution 
• Life assurance 
• Unlimited access to an employee assistance programme
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife
• Recognition scheme
• Annual volunteer days 
• Claim for professional fees
• Charity worker discounts across a variety of retailers. 

We want you to feel valued and supported throughout your career with us. 

For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.

About Bond

Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.

Main purpose of the job

The Digital Marketing Coordinator/Adviser will bring together all aspects of Bond’s digital and social media marketing, to ensure that Bond maximises its marketing reach for all its products and services and particularly membership. The role is expected to use digital channels to build brand awareness, engage our core audiences and generate leads for new business of all types. The role will support content production on the website and coordinate some of the internally produced content items such as the communications to CEOs. They will ensure Bond’s digital platforms and systems are run effectively to engage users and deliver Bond’s key services and be able to provide key metrics internally and for external clients, where required. The person will be expected to effectively and efficiently manage relevant suppliers to ensure that they continue to provide value for money and are fit for purpose.

Main responsibilities

Digital marketing 75%

Managing campaigns

• Working with the Marketing Manager, overseeing email campaigns, social media marketing campaigns, and paid advertising 

Analysing data

• Using web analytics software to monitor website performance, and analysing data to determine what content and ads are most effective 

Optimizing for search engines

• Using search engine optimization (SEO) and search engine marketing (SEM) to make web content more visible to potential customers 

Developing social media marketing strategies

• Assisting the Marketing Manager in identifying the target market, selecting the right digital channels, and crafting campaigns to align with Bond’s target audiences and income generation strategy. 

Managing social media

• Contributing to social media engagement and brand awareness campaigns, and monitoring or handling social interactions 

Developing user experience

• Supporting the Communications Adviser in developing the user experience (UX) and user interface (UI) of digital platforms 

Reporting

• Providing accurate reports and analysis to clients and company management 

Staying up to date

• Keeping up to date with current digital trends 

Creating content

• Supporting the Communications Adviser in writing and uploading copy and images for websites, developing content calendars, and creating content for blogs and social media

Cross-organisational support

• Assisting the communications team to ensure that approaches to digital marketing and social media are integrated into all areas of Bond’s work and support other teams in the delivery of their projects.

Digital support and supplier management 25%

Continuous improvement

• Provide support, advice and guidance to the Communications Adviser for further improvements Bond’s digital platforms to ensure a seamless user experience

Supplier management

• Work with digital suppliers, ensuring projects are delivered within budget 

Regular support and maintenance

• Working with the Communications Adviser, effectively manage suppliers to ensure that Bond’s website and systems are working effectively and are seamlessly integrated, including the Bond website, analytics and other digital platforms as required.

Digital troubleshooting

• Troubleshooting and providing regular technical support to staff, including managing website queries and bugs from staff relating to the website.

Person specification

Essential

• Content creation skills: Strong writing skills for creating social media posts, email copy, and other marketing materials.
• Social media management experience: Familiarity with platforms like Instagram, Facebook, LinkedIn, and Twitter, as well as social media scheduling tools like Hootsuite or Buffer. Understanding trends, engagement tactics, and audience demographics is crucial.
• SEO (Search Engine Optimization): Knowledge of on-page SEO (like keywords, meta tags) and off-page SEO is important for helping content rank better.
• Email Marketing: Experience with email marketing tools like Mailchimp or similar to build, segment, and analyze email campaigns.
• Pay per click and digital Advertising: Basic understanding of platforms like Google Ads, Facebook Ads, and LinkedIn Ads, including keyword research and ad performance tracking.
• Analytics and Data Analysis: Proficiency with tools like Google Analytics to track website and campaign performance, and an understanding of KPIs like CTR, bounce rate, and conversions. Basic knowledge of Microsoft Excel or Google Sheets is often useful for data reporting.
• Experience of effectively working with digital suppliers, including holding suppliers to account and meeting deadlines 

Desirable

• Experience of developing user experience and testing guidelines to ensure optimal design standards and functionality
•  Strong digital project management skills and experience, including understanding risk, quality and optimisation in a digital project [GT1] 
• Experience of working with staff, including those unfamiliar with digital marketing and social media ,
• Understanding of digital integrations, such as with email marketing and CRM
• Ability to respond to unexpected issues while completing regular tasks

Benefits

Bond offers a competitive salary and benefits package including:

• 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
• 7% pension contributions (staff pay 3.5%) ​
• Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
• Staff Development days
• Perk Box access
• Employee Assistance Programme
• WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
• Interest-free season ticket loan

How to apply

To apply submit your CV and cover letter by midnight on Thursday 5th December 2024.

In the cover letter we expect you to set out:

• Why you are interested in this role
• How you meet the role requirements
• Your understanding of equity, diversity, inclusion and why it matters in this role

Bond and equal opportunities

Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.

In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way. 

The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.

Privacy notice for applicants

Our Privacy Notice for applicants can be found on our website when you click apply.

Subject of employment at Bond

If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Role purpose

As Digital and Social Media Manager, you will be using digital communication channels to support the engagement of our community of supporters, partners, patients, families and staff in the work of the charity and helping realise our shared ambition with the Trust to be national leaders in the delivery of patient care and health innovation.

The Digital and Social Media Manager is part of a collaborative and creative team responsible for the development and delivery of the CW+ Communications and Marketing strategy, including on- and offline communications, PR and media, donor stewardship and marketing collateral, and events support.

Reporting to the Head of Communications and Marketing, the Digital and Social Media Manager will be proactive in shaping and managing the charity’s digital presence (including the website), with a strong focus on tracking and using data. They will inform the direction of multiple exciting strands of work by providing insight into digital trends and performance.

Highlights for the year ahead include:

• Maximising the impact of the charity’s new website (launched September 2024) and ensuring that tracking and conversion metrics are optimised.
• Building and sustaining momentum for the Thirty at Thirty campaign, ensuring that we are consistently focused on building relationships and widening our supporter base via digital channels.
• Celebrating the continued success and impact of the CW Innovation programme, which marks its five-year anniversary in October 2024.
• Promoting the impact of our Arts in Health programme, including the creation of new world-class facilities for staff and patients on both of our hospital sites.

Key responsibilities and duties

• Working with the Head of Communications and Marketing to ensure effective, data-driven use of CW+ digital channels (website and social media) in support of marketing, communications and fundraising plans.
• Working with the Head of Communications and Marketing to develop the annual social media plan.
• Working closely with the Public Fundraising Manager to ensure that the charity’s fundraising activities are being effectively supported and promoted across all channels.
• Working closely with the Fundraising Team on the development, launch and management of fundraising campaigns and leading on the use of paid socials (including budget management, tracking and reporting).
• Leading on using digital tracking, analysis and insights to inform and adapt digital content and strategy as the charity’s strategic needs evolve.
• Providing expert ownership of Mailchimp (or other mailing platforms as required) and ensuring PECR/GDPR compliance.
• Strategic oversight and day-to-day management of the CW+ website and social media channels, including creating accurate, creative content and assets that conform to the CW+ style and brand guidelines.
• Recommending improvements and optimising content to increase performance. 
• Being the main point of contact with external developers, designers and suppliers where necessary.
• Leading on website accessibility, updating and informing colleagues as necessary.
• Supporting the delivery of CW+ events.
• Commissioning and creating content for offline channels.
• Proofreading and editing copy, ensuring that it adheres to the CW+ tone of voice and style guidelines.
• Carrying out any other duties within the scope, spirit and purpose of the job, as requested by the line manager.

Person specification Essential skills and experience 

• Communications and content creation experience across a wide range of channels including digital and print.
• Demonstrable experience of tracking and analysing data in support of effective marketing and communications activities in line with strategic objectives.
• Experience of website Content Management Systems and Customer Relationship Management systems, and how they interact.
• Strong understanding of Google Analytics and Meta Ads Manager.
• Track record of running end-to-end income-generating campaigns.
• Extensive experience of using digital marketing email platforms.
• Understanding of Web Content Accessibility Guidelines and SEO.
• Understanding of current PECR and GDPR guidelines.
• Understanding of running reports, segmenting audiences and setting up automated flows in an email marketing platform such as MailChimp.
• Experience of updating, monitoring and managing multiple social media platforms including managing paid campaigns.
• Knowledge of social media publishing tools such as AgoraPulse or Hootsuite.
• The ability to communicate clearly and effectively, orally and in writing, tailoring messages for different audiences and stakeholders.
• Excellent writing, copy-editing and proofreading skills.
• Excellent attention to detail.
• Experience of working in a busy communications, PR or marketing team.
• Experience of working to tight deadlines and managing schedules internally and with external suppliers.
• Experience of working to corporate style and brand guidelines.
• Good working knowledge of Adobe Creative Suite.

Desirable skills and experience

• Intermediate/advanced Adobe InDesign skills.
• Experience in a healthcare or NHS charity setting.
• Experience of Asana or a similar work management platform.

Personal attributes

• Excellent interpersonal skills and a proactive and collegiate approach to work.
• The ability to work in a collaborative and sensitive way within a team, across an organisation and with external stakeholders.
• The ability to respond effectively to changing priorities, manage competing deadlines and perform well under pressure.
• Well organised and proactive with strong attention to detail.
• Commitment to the purpose and ethos of CW+.
• The ability to interpret data and extract valuable insights.

Key terms and benefits

• Hours: 35 per week (normally 9am-5pm, Monday-Friday. Please note that there is a requirement to be in the office approximately 50% of the time.
• Pension: employer contribution of 8%.
• Holiday: 27 days per annum, plus UK bank holidays (pro-rata for part time staff).
• Probation: six months is standard unless you have a specific reason to reduce/increase.
• Other benefits available: HSF health plan, season ticket loan.