Digital Experience Manager Jobs in EC1V 3PQ

ABOUT US

Action Village India (AVI) is a small UK based organisation that since 1989, has been supporting Indian partner organisations who work alongside villagers in some of the most remote parts of rural India so they can improve their lives, livelihoods and resilience. We work towards an India which is just, fair and inclusive, where all people regardless of sex, gender identity, ethnicity, caste, religion can benefit from the country’s economic development and lift themselves out of poverty.

At the heart of our work, are our partnerships; many of which have spanned decades.  Our partner organisations are led by Indians and whether these are large or small organisations, or social movements, all work directly at the grassroots level across rural India – from Bihar and Jharkhand in the North, in Odisha and down to Tamil Nadu in the South. The communities they work with, are some of the poorest in India. They are experts in their fields and work hand in hand with local people to design and inform projects to best serve their local communities and secure rights and social justice for women, men and children.

We accompany our partners for the long term, solidarity with our partners and their communities is at the core of how we work. This means we have developed relationships over the years, based on mutual respect, reciprocity and transparency. We are not governed by donor funding cycles and agendas but are led by our partners and the needs they identify and are committed to shared learning and collaboration. We keep our UK costs to a minimum with core staff and rely on an active and engaged set of Trustees, volunteers and supporters.  Both staff and Trustees of Action Village India have relationships with staff from our partner organisations, created through ongoing dialogue, partner and community visits and participation in learning forums.

JOB DESCRIPTION

Job Title: Fundraising and Partnerships Manager

Job Purpose: To develop fundraising proposals and raise funds from trusts and foundations. To raise funds for Action Village India through our trading activities and events.

Reports to: Executive Director

Salary: £30,000 pro rata

Hours:21 hours per week (equivalent to 3 working days) – ideally including Wednesday and Thursday.

By agreement there is an option to work an additional 11 events days over the full year. This is related to WOMAD and our other events. This is revised annually based on the agreed workplan.

Location:Dalston, London (5 Balls Pond Road, N1 4AX)

Contract: Permanent, pending a successful 6-month probationary period

Annual Leave: 25 days (pro rata)

Pension scheme: Action Village India provides access to an auto-enrolment pension plan through the Pensions Trust for all staff who have completed 6 months of satisfactory service with 3% employer contribution.

In line with legal requirements this post is subject to a Right to Work check.

Accessibility: We would like to offer our sincere regrets that due to the location of our office this position isn’t suitable for anyone with additional accessibility needs. The Action Village India office is on the second floor with a narrow staircase and no lift. If this situation changes in the future, we will update the information for any future vacancies.

FUNDRAISING

1.1 Fundraising Management and Donor Liaison:

• In line with Action Village India’s project funding priorities, research and develop fundraising proposals for new and ongoing projects to be submitted to major donors, trusts and foundations as well as other appropriate sources.
• Keep up to date spreadsheets and databases tracking donor deadlines, the status of applications and reporting deadlines.
• Ensure that material from partners for monitoring reports is developed as needed and work to ensure that reports are submitted as required and to agreed deadlines.
• Support the Executive Director with fundraising and reporting to individuals and trusts.

1.2Events

• Plan and manage, in collaboration with the Action Village India team, the events for the year
• Attend Action Village India fundraising events (evenings and weekends as agreed with the team)
• Attend WOMAD festival and support the Action Village India team with the successful running of the Action Village India stall and presence at the festival.

See attachment for additional responsibilities

PERSON SPECIFICATION

EXPERIENCE

• Ideal minimum of three years proven experience in fundraising from trusts and foundations, events and individual giving.
• Proven experience in writing project proposals and reports for funders.
• Proven success in raising funds from trusts and foundations in the UK, working alone or perhaps as part of a larger fundraising team.
• Experience co-organising events and fundraising activities.

KNOWLEDGE and SKILLS

• Knowledge of Trusts and Foundations and institutional fundraisers particularly in the UK.
• Knowledge of the international solidarity and development landscape and/or familiar with funder processes, databases and requirements.
• Knowledge of Charity Law, Data Protection, Fundraising Code of Practice and other relevant marketing or fundraising standards in the UK.
• Ability to produce high quality written project proposals, narrative and financial reports and communications materials for a range of audiences.
• Ability to absorb, filter and re-present information for new audience

PERSONAL QUALITIES

• A passion to support humanitarian activities that benefit the most vulnerable.
• Excellent communication skills: presenting complex information clearly, concisely and persuasively.
• Proficiency in using Excel.
• Ability to stay focused and efficient in the face of changing priorities and multiple demands.
• Ability to self-manage your workload and be suited to working in a very small team, being flexible and able to take initiative.
• Excellent organisational skills, including ability to work systematically to deadlines.
• Demonstrable interpersonal and relationship building skills, including, if possible, building cross-cultural relationships and working remotely with organisations in other parts of the world.

DESIRABLE REQUIREMENTS

• Experience of working in partnership and solidarity with national and local NGOs.
• Ideally, experience of working in international development with a specific focus on Asia and India.
• Clean driving licence
• IT skills
• Photoshop and Indesign experience

OTHER REQUIREMENTS

• Able to work some evenings and weekends and stay overnight where necessary (in particular, WOMAD festival which falls on the last weekend of July).
• Able to travel to rural India if required
• Commitment to equal opportunities, anti-racism and anti-discriminatory practices.
• Ability to apply awareness of equality, diversity and inclusion issues to all areas of work.
• Commitment to the values, vision and ethos of Action Village India.

CLOSING DATE FOR APPLICATIONS: 9 AM, Monday 16th September

Selection Process and timescales:

1. 9am Monday 16th September 2024
   Deadline for applications
2. Wednesday 18th September
   You will receive an email from us whether or not you have been selected for an interview. You will also be asked to complete a written exercise(s) before the interview.
3. Monday 23rd September 17:00
   Deadline for submission of written exercise(s)
4. Thursday 26th September
   Interviews
5. You will be informed of our decision on your application and interview as soon as possible after 26th
6. Wednesday 2nd October or when discussed and agreed
   First possible starting date or starting date when discussed and agreed.

The Alumni Programmes Manager will sit within the Programmes team and will report to the Head of Alumni Engagement. The Sutton Trust’s alumni programme aims to develop a vibrant community of alumni who are offered ongoing support, and who in turn can give back to the Trust in a variety of ways.

Our careers offering of activity to alumni post-18 – predominantly reaching those who are studying at undergraduate level – was launched in 2021 to aid employability and career support for this group. In addition to the new programmatic offering, 2021 saw the launch of two new bursary schemes targeted at this group, funded by corporate partners. The Alumni Programmes Manager plays a central role working with corporates and delivering and piloting new programmes for alumni – including ringfenced placements or insight opportunities. The role will be responsible for the management of the application process, as well as coordinating promotion, delivery of programme activity, and programme evaluation. They will line manage the Alumni Assistant and oversee their workload to ensure support across both the careers and bursary programmes, as well as support across the full range of alumni work. They will also oversee the Alumni Assistant to deliver practical aspects of the post-18 work such as organising webinars, managing enquiries and communicating with bursary recipients to track their progress.

The Alumni Programmes Manager will work also closely with the Programmes and Development teams to support on funding relationships for donors to the Trust’s employability and alumni work and continue to develop and deliver impactful employability and bursary programmes for our community of young alumni 0-5 years out, across a range of sectors.

Main duties
Duties will fall broadly into the following categories, but may change as the role develops and the alumni/post-18 offering grows:

• Lead on planning and delivery of all career and employability-based communications to alumni 0-5 years out of their programme
• Lead on the planning and delivery of the application and allocation process for the two alumni employability bursaries, supported by the Alumni Assistant and keeping the Head of Alumni Engagement and other senior stakeholders at the Trust and the funders informed and involved where appropriate
• Work with the Finance and Operations team to oversee funding allocation for bursary recipients and ensure payment guidelines are followed, and regularly reviewed.
• Lead on the management of the key termly check-in process with bursary recipients including supporting the Alumni Assistant and other team members required to deliver a proportion of the calls.
• Manage day-to-day delivery of employability bursaries evaluation framework, working with colleagues in the wider Trust on data and insights
• Manage the curation and implementation of digital employability resources for STA
• Manage communications to drive engagement with students in the alumni employability programmes and resources on STA
• Curate a programme of in-person employability events e.g. networking events or workshops, across a range of sectors and in response to student demand, to meet the employability needs of Sutton Trust alumni
• Working with the employability team to support the design and delivery of events and activities on the existing alumni employability programmes – e.g. Careers Plus
• Line manage the Alumni Assistant who supports on post-18 activity as well as the wider Alumni team
• Working with colleagues to manage the Trust’s day-to-day relationship with corporate and programme delivery partners for opportunities to support post-18 employability programmes, representing this area of work across the Trust and sometimes externally
• Working with the Head of Alumni Engagement to maintain key stakeholder relationships including with the alumni bursary corporate funders, alumni volunteers, university coordinators or other partners
• Ensure data for engagement with employability and bursary activity is recorded on Salesforce
• Suggest new ideas and insights for growth of the post-18 offering, that feed into the broader strategy and long-term vision for alumni.

General:

• As required, provide support to the Alumni and Programmes team more widely, for example in supporting delivery, events and other activities.

• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who have experience in:

• Leading projects, including planning, administration and delivery
• Working with multiple teams
• Demonstrable experience of line-management or overseeing work of interns / support roles.
• Demonstrable experience of working in a role with a variety of internal and external stakeholders
• Working with data, analytics, and reporting
• Working within or an understanding of the not for profit sector;
• Excellent verbal and written communication and strong analytical skills
• Has knowledge and experience of the higher education and/or education sectors;
• Facilitation of sessions with young people in person or online

We are also looking for an individual who:

• Can prioritise when working to multiple deadlines in a fast-paced environment
• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
• Has knowledge and experience of the higher education and/or education sectors;
• Has excellent attention to detail;
• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings;
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Permanent
• Salary: £41,000-£43,000
• Working location: Minimum of 2 office days per week
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
• DBS check may be required

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Business Development Manager

Employer: Kids

Location: Remote position; however, you will need to travel to London around twice a month

Salary: £40,000

Hours:  36-hours per week 

The vacancy may close before the deadline, if we receive a high volume of applications for the role. Please apply promptly to avoid disappointment.

Experience:
Minimum of 3-5 years of experience in business development, sales, or a related field, preferably in a dynamic and fast-paced environment.

Are you ready to skyrocket your career and make a real difference? Join us as a Business Development Manager and become a driving force behind a mission that truly matters.

This isn’t just another job—it’s your chance to shape the future of a rapidly growing organization that’s dedicated to creating lasting impact. If you’ve got a strategic mind, a passion for uncovering opportunities, and a knack for building powerful relationships, this role is made for you. You’ll be at the forefront of our mission to change lives, working alongside senior leadership to develop game-changing strategies and forge key partnerships.

What makes this role even more amazing? Flexibility and autonomy. You’ll enjoy the freedom to work remotely on your own terms while staying connected with a vibrant, supportive team. We meet regularly in London for dynamic brainstorming sessions, where ideas flow and collaboration thrives. You’ll have space to flex your creativity and drive results, all with the backing of a passionate team that’s only a message away.

And here’s the best part—you’ll be part of something bigger. We're on a mission to support 120,000 disabled children and young people by 2027, and your expertise will help bring this vision to life. We’ve just launched an exciting new website, refreshed our brand, and expanded our digital services, so now is the perfect time to jump in.

If you’re motivated, confident, and ready to make waves in the world of business development, this is your opportunity to lead with purpose, grow your career, and make a tangible difference. You won’t want to miss it!

Ready to take the leap? Join us, and let’s make a difference together!

Role Overview: We are seeking a proactive and strategic Business Development Manager to drive growth, expand our services, and build strong partnerships. This dynamic role focuses on identifying new opportunities, leading tenders, and cultivating relationships with key stakeholders. You will be integral in driving revenue generation through innovation and collaboration across sectors, including government bodies and fundraising partners.

Why Join Us: This is an exciting opportunity for a driven business development professional to play a pivotal role in shaping the future of Kids. You’ll be collaborating with the Director of Service Transformation to craft a dynamic business growth strategy spanning short, medium, and long-term goals. If you are passionate about making an impact and possess a strategic mind-set, we invite you to apply and be part of a mission-driven organisation.

Key Responsibilities:

1. Strategic Partnership Development:
   • Collaborate closely with external partners such as Local Authorities, Integrated Care Boards, and commissioning bodies to identify and evaluate new business opportunities.
   • Spearhead the expansion of our existing services and the creation of new products tailored to market needs.
   • Assess the feasibility of creating a training and consultancy service model for Local Authorities, Integrated Care Boards, schools and educational institutions, NHS providers, and other pertinent organisations.
2. Tender Management & Coordination:
   • Lead the full lifecycle of tender development and submission, ensuring seamless coordination with internal teams and external stakeholders.
   • Act as the primary point of contact for tender-related matters, ensuring timely delivery and high-quality proposals that align with our strategic goals.
3. Relationship Management:
   • Cultivate and strengthen relationships with existing partners, contractors, and stakeholders to retain current contracts.
   • Identify opportunities to upsell additional products and services, leveraging relationships to drive revenue growth.
4. New Revenue Streams & Fundraising Integration:
   • Work in tandem with fundraising colleagues to pinpoint and develop sustainable income streams that align with our mission and long-term business objectives.
   • Explore creative approaches to diversify funding sources and enhance financial sustainability.
5. Brand Development & Market Positioning:
   • Develop and execute a comprehensive strategy to elevate Kids' profile in the market, positioning us as a leader in our field.
   • Utilize market insights to identify opportunities for growth, building a strong brand presence that attracts new business prospects.

Qualifications & Skills:

• Proven experience in business development, preferably within the non-profit, public sector, or service-oriented industries.
• Strong understanding of tender processes and experience in successfully managing proposals.
• Excellent relationship-building and negotiation skills, with a track record of retaining and expanding partnerships.
• Ability to work collaboratively across departments, including fundraising and marketing, to drive holistic growth strategies.
• Strategic mind-set with the ability to think creatively and identify sustainable revenue opportunities.

Person Specification:

• Demonstrated ability to develop and implement business strategies that align with company goals.
• Excellent verbal and written communication skills with the ability to present ideas clearly and persuasively to stakeholders at all levels.
• Strong negotiation skills, with a proven ability to close deals, manage client relationships, and handle objections confidently.
• Collaborative and adaptable, able to work cross-functionally and foster a positive team culture.
• Proactive and self-driven, with the ability to work independently and take the initiative in identifying and pursuing new business opportunities.
• Strong focus on achieving measurable results, with a track record of meeting or exceeding sales and business development targets.
• Highly motivated, with a passion for growth and success.
• A strong understanding of customer needs, with the ability to anticipate and respond to client demands.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is an exciting opportunity to play a key role in the development and delivery of a 3-year train the trainer pilot programme in the chosen pilot locations in England or Scotland.

The pilot will train and equip local health care professionals, health promotion workers and local community workers with the knowledge and resources to promote breast awareness, breast screening and risk reduction messages in their own communities.

Supported by a public health development officer, train the trainer (1 based in England and 1 based in Scotland), who you’ll also line manage, you’ll lead on the development and delivery of the in-person programme, including marketing materials, resource packs and ongoing support for trainees. You’ll also identify opportunities, agree timescales and associated logistics for training delivery within the pilot areas.

About you

We’re looking for someone who is experienced in leading on the development and delivery of insightful and engaging workshops or public health focused projects, to a range of audiences from health or community-based organisations. The right candidate will have a good understanding of health inequalities, the challenges they present to health behaviours and outcomes, and be passionate about addressing these challenges. You’ll have strong communication and engagement skills and enjoy working independently and innovatively to develop successful partnerships with a range of organisations, communities and stakeholders.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

These roles involve significant travel across England (Westminster and Leicester) or Scotland (Glasgow and Lanarkshire).

Therefore, these posts can either be home based or office based at our London, or Glasgow offices (if within reasonable commuting distance).

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. In your supporting application please clearly state if you are applying for the England role or Scotland role. If you’ve any immediate questions please contact The Breast Cancer Now Recruitment Team. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: 9.00am on 30 September 2024

Interview date: W/C 21 October 2024 (Ibex House, London for England Role and via MS Teams for Scotland role)

Introduction   

Nightingale Hammerson cares for over 250 residents, tailoring our approaches within our residential, nursing, dementia, respite, and palliative care teams. We are enormously proud of our homes, with our South London home, Nightingale House, rated 'Outstanding' and our North London home, Hammerson House, rated 'Good' by the Care Quality Commission (CQC), in its first year of opening. 

As our Marketing Manager, you will drive our marketing strategy, manage social media, create engaging content, and collaborate with stakeholders to promote our mission. Your work will help make a meaningful impact on the lives of older people while elevating our brand and supporting key events.  
 
What will your typical day involve? 

You will develop and implement a marketing strategy aimed at reaching diverse audiences, including those in need of care, professionals, and donors. Managing social media across platforms, maintaining branding consistency, and liaising with external consultants will be key tasks. You will also maintain our website, design promotional materials, optimise SEO, and assist with photography and event materials, ensuring GDPR compliance. Promptly handling telephone and email enquiries is another essential responsibility. 

Collaboration is central to this role, as you’ll work with various departments, external partners, and suppliers to foster positive relationships in line with our values. Some evening and weekend work may be required to support events. 

Who are we looking for? 

We seek someone with a positive attitude and excellent communication skills, committed to making a difference. A good understanding of Jewish culture is essential, as are strong literacy and numeracy skills to produce written materials and statistical information. A Graduate Level qualification in Marketing/Media is essential.

Proven experience in marketing and communications, along with knowledge of office administrative procedures and excellent IT skills, is required. You should also have expertise in designing and managing marketing campaigns, with proficiency in Canva, InDesign, and Photoshop.

What is in it for you? 

• Car parking on site (Nightingale House) 

• Transport from East Finchley Tube Station (Hammerson House) 

• Access to the Apples and Honey Nightingale preschool and daycare on-site (Nightingale House) 

• A friendly, supportive, team working environment 

• Highly competitive rates of pay 

• Training & development opportunities  

• Flexible working patterns 

• 25 days including bank holiday annual leave, increasing over time 

• Subsidised staff restaurant (Nightingale and Hammerson House) 

• Refer a friend bonus scheme (T&C applied) 

• Cycle to work scheme 

For more information on our benefits, please click here. 

Hours 

Full-time 37.5 hours a week 

Salary 

£37,000 - £39,000 (FTE) per annum 

Apply Now 

If you meet the above requirements, we’d love to hear from you! 

It’s also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis. 
 
Values
 
Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork. 

Agencies 

No Agencies, please. 

Safeguarding 

Our positions are subject to Enhanced DBS Disclosures, which will be completed upon successful application. All applications will be handled individually, following our policy and organisational requirements. 

Sponsorship 

This role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points-Based Immigration System. 
Please do not apply if you require sponsorship. 

Diversity 

We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. 

We are looking for an exceptional person to join our team as the Digital Outreach Coordinator. This will be a vital role in the next phase of our development. Reporting to the Missions Lead, you will develop and implement effective, digital outreach solutions that enable Urban Saints to give young people the opportunity to encounter Jesus. Coordinating the creation of relevant content and training, you will equip and support volunteers nationally to reach and engage young people in a digital environment.

As the key individual who will spearhead digital outreach, this is a critical role within Urban Saints. We are looking for someone who both understands and is passionate about the opportunities provided by digital technology for mission. A strong candidate will be 'hands on' and enthusiastic about developing digital outreach to equip young people to make a positive impact in their communities. The role will also require good collaborative and networking skills. An excellent Digital Outreach Coordinator will have a 'can-do' innovative attitude, pioneering new and exciting digital approaches to establish the most effective methods to achieve Urban Saints' mission and amplify its impact. 

Key Responsibilities

• Content creation and management
• Innovative digital outreach
• Online community building
• Volunteer recruitment and training
• Strategic development
• Collaboration and networking

Benefits

• 25 days plus bank holidays.
• Pension scheme: we contribute 6% to the Urban Saints pension scheme.
• Life assurance: you will receive life assurance cover to the value of four times your annual pensionable salary. 
• Eight volunteering days: you will have the opportunity to volunteer for an Urban Saints event/ project or a similar charity of choice. 

We’re looking for a driven and ambitious Growth Marketing Manager to join the Chartered Institute of Environmental Health (CIEH) and lead our acquisition and lead generation marketing activity.

CIEH is the professional membership and awarding body for the environmental health sector. We believe everybody has the right to be healthy, happy and safe. That’s why through championing environmental health professionals, education, support and campaigning, we work to promote safer, cleaner and healthier environments for the benefit of all.

Joining the Marketing and Communications team, this role will support us in driving growth through our commercial activities, with a focus on our training offering and sustainable conference, meeting and events venue, which in turn supports our charitable activities. From implementing and managing paid search and content marketing to analysing customer insights and trends, this is a varied role with lots of opportunity to make an impact.

In this role, you will:

• Plan and execute lead generating and income growth marketing campaigns and strategies for products and services across the organisation with a particular focus on training products and our sustainable conference, meeting and events venue
• Work with internal stakeholders to understand our products and services and their unique selling points, identify target audiences and understand buying habits to help shape campaigns and messaging
• Support internal stakeholders to achieve their commercial targets, keeping in mind KPIs and ROIs
• Design and implement targeted automated email campaigns, segmenting audiences and nurturing leads
• Manage and allocate campaign budgets, balancing growth and spend
• Devise campaigns that engage and convert by utilising paid search, paid social, display, retargeting and SEO to generate engagement and leads
• Optimise landing pages and user funnels to drive engagement and conversion
• Conduct A/B testing to refine campaigns and messaging
• Forecast, measure and report on campaign performance and ROI
•  Use analytics tools to track key metrics and make data driven decisions
• Craft engaging content for our websites that attracts and converts our target audiences
• Work with subject matter experts to identify trending topics, produce resources and thought leadership content, and disseminate key information to our target audiences
• Brief designers and where appropriate create design assets
• Collect, manage, process and evaluate data, using CRM and other systems as necessary
• Work with the Head of Marketing and Communications to set and monitor KPIs and objectives
• Brief and manage the work of external agencies when necessary
• Deliver effective internal communications and marketing reporting
• Seek opportunities for improvement of business processes to improve customer experience, reduce costs and ensure maximum return on marketing budget
• Ensure consistency in messaging, tone and visual identity across all activity
• Provide support on membership recruitment and retention, policy, profile raising, and events marketing and communications activity when required
• Manage the workload and performance of the Marketing Executive
• Undertake ad-hoc work compatible with the post holder’s status/experience as required

Please see the full job description and person specification for details. 

The Person:

You are an ambitious, adaptable Development Professional with a passion to support the UK’s first and only Queer Museum. You have excellent people skills, a keen eye for detail and love to exceed expectations. You want a role that offers growth and stretch. You are able to identify and implement innovative fundraising strategies. You manage donor information carefully and cultivate warm strategic relationships through personalised communication and impactful events. Your infectious enthusiasm and desire to learn and grow in a dynamic environment make you a perfect fit.

The Role:

Queer Britain is the UK’s first and only LGBTQ+ museum, and it’s for all. Our warm and collegiate team opened the museum in our beautiful space in Kings Cross two years ago. Since then, we are proud to have won the Museum Association's Best Small Museum of the Year award and welcomed around 100,000 guests through the doors. We are preparing for our next exciting growth phase. As Development Manager, you will be key to growing from these early successes.

You will support the Director, Trustees and wider team’s fundraising efforts across all fundraising disciplines, including major donors, members and corporate partnerships, helping raise revenue for core funding, special projects and, as we work to acquire our next home, a capital campaign. 

You will conduct thorough research to identify prospective high-value donors, manage associated administrative tasks, and maintain detailed records. You will nurture relationships with existing patrons and sponsors, ensuring effective stewardship and strategic communications and you will help identify new ones, bringing your brilliant networking skills, charm and credibility to sell our vision and mission. 

You will coordinate across the charity to ensure fundraising activities support the museum’s goals, crafting compelling proposals and organising donor engagement and stewardship events.

Senior Fundraising Marketing Manager

£47,880 - £50,539 pa

City of London E1 8QS and we are a hybrid working organisation

Working 2 days per week in our London office.

Purpose of Role

Comic Relief has enjoyed a long and successful history of engaging the UK Public in our flagship campaigns, Red Nose Day and Sports Relief. And, in our 40th year, we’re re-imagining our integrated fundraising marketing approach and programme.

The role will develop and implement marketing strategies for multiple fundraising campaigns and initiatives in support of organisational income and engagement objective.

Key responsibilities:

Working as part of multi-disciplinary project teams, identify and define the marketing requirements for agreed fundraising campaigns and initiatives through expert facilitation of colleagues and develop and execute the required marketing plans to support fundraising strategies and objectives including directly driving fundraising income generation.  This may include for example working with internal and/ or external teams to create:

· Creative campaign propositions/ strategic approaches to fundraising campaigns

· Look and feel guidance

· Messaging approaches

· Hero campaign assets such as advertising asset concepts or marketing photography shoots.

Work with the Fundraising Creative Lead to develop campaign and marketing briefs for wider internal delivery teams and as required, external agencies, as well as directly producing assets and materials that can be shared internally and externally to bring campaigns and initiatives to life.

Work with stakeholders to define and specify how marketing activities will contribute to, and help achieve, fundraising goals. Specify key channels and tactics to deliver objectives (from awareness to conversion), whilst also ensuring comms content/ activity is consistent, strategically aligned and focussed. 

Work with digital fundraising experts (for example in paid media) and delivery experts (for example in content production or third parties) to implement the agreed plan and ensure that it works effectively with other fundraising priorities and agendas for Comic Relief.  This will also include:

· The management of BBC Marketing Campaigns with BBC Marketing and BBC Creative

· Day to day working management, together with Creative Lead, of campaign creative agencies. 

Working with the corporate partnerships and new business teams to introduce creative campaign propositions to new and existing corporate partners with the goal of achieving wider integration and alignment across campaigns to achieve enhanced conversion and income generation.

Directly track and report on performance as well as identifying improvements or opportunities to optimise and increase success

Working with relevant colleagues, proactively participate in and where required lead some aspects of business planning cycles, prioritising activities and setting clear and realistic objectives based on capacity, expertise and team aspirations

Keep abreast of the fundraising marketplace to identify opportunities to enhance Comic Relief’s fundraising campaigns

Play an active role in the Fundraising Team, working collaboratively to enable inclusivity and diversity in order to drive high performance and an action-oriented culture

People management

Line manage, coach and develop the Fundraising Campaigns Marketing Manager to successfully deliver in their role

Provide balanced, constructive feedback, undertake effective performance management to embed accountability and proactively support the professional development and growth of staff.

Maintain regular two way communication and dialogue with staff, ensuring information is cascaded and escalated as needed.

Model an enabling, inclusive and empowering leadership style that builds a values-based culture throughout the charity

Person specification

Essential criteria

Knowledge of fundraising campaigns, fundraising tactics, and digital fundraising channels

Knowledge and experience in developing and rolling out marketing planning and delivery approaches and methodologies across an organisation in support of delivering fundraising outcomes

Strategic marketing planning:

· Experience of planning marketing activity or projects for campaigns that drive audiences to take action

· Capable of analysing complex information; filtering and refining in order to produce clear briefs and effective marketing plans

· Experience of marketing planning and tracking, including media planning and awareness measurements

· Experience of creating campaign alignment and channel alignment to  optimise campaigns. 

Effective relationship builder with strong stakeholder management and communication skills, and the ability to adapt to different styles and ways of working, incl:

· Experience of working collaboratively with a range of team members

· Experience of facilitating others to produce clear briefs

· Experience of managing external parties such as creative agencies and broadcast partner marketing teams as well as working collaboratively with corporate partners. 

Communication:

· Excellent oral, written communication and presentation skills with the ability to inspire and influence stakeholders

· Strong interpersonal skills.

Project management experience, able to deploy project management methodology

A self starter with proven ability to work independently, managing own work plan to deliver against set goals and objectives

Ability to understand risks, issues and dependencies within a project / campaign and to synthesise this information to provide accurate and timely information to drive decision making

Desirable criteria 

Line management experience

Experience of fundraising for international and national causes

Accredited fundraising or marketing qualification

Perks and benefits:

· Flexible working hours

· Work from home option

· Life Insurance

· Wellness programs

· Employee Assistance Programme

· Enhanced maternity and paternity leave

· Paid emergency leave

· Sabbatical Opportunities

· Professional development

· Mentoring/coaching

· Paid volunteer days

· Payroll giving

· Salary sacrifice

· Team social events

· Extracurricular clubs

· Cycle to work scheme

· Free fruit

To apply please visit our website via the link and apply online.

Closing: 11:55pm, 17th Sep 2024 BST

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,

There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.

Disability Confident Employer

As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.

Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.

We have an exciting opportunity for the role of Fundraising & Marketing Manager, a crucial role in the success of our entire individual giving programme making sure Freedom from Torture supporters have the most positive supporter experience possible.

Would you like to join our award-winning organisation?

About the role

An exciting brand new role in a busy supporter experience team you are responsible for delivering income growth, leading on fundraising campaign delivery including acquisition and retention activities.

Managing a team of two (an officer and an assistant) you will be overseeing the team day to day as, together, you develop creative campaigns working alongside the rest of the fundraising and communications team. At Freedom from Torture, working with people with lived experience is crucial. Your team will be at the forefront of telling survivor's stories to our supporters and working closely with the survivor directorate.

Working with live public campaigns you will be directing the team to closely follow schedules and sign off plans, as well as managing external agencies. Our bank of retention and acquisition work currently includes print appeals, digital campaigns, inserts, press ads, social media and telemarketing acquisition, online lottery, raffle and more! You will be driving new ideas, innovation and strategies with an organisation that likes to say yes!

As you direct the marketing team, it is essential you'll be able to use your fundraising knowledge to edit copy and feedback on campaigns based on your experience of how to uplift response. This knowledge will be developed in your ongoing regular work monitoring the teams results and performance, putting these learnings into action with the creative, data and planning decisions that you make. Linking creative decisions with data and analysis is key and we welcome the new ideas that brings. Of course, it is also essential for the Fundraising and Marketing Manager to be knowledgeable with up to date compliance and data regulations.

It is essential you have great communication and people skills with experience of managing a busy workload and a busy team working to deadlines.

We have a great, supportive team with lots of opportunities to travel to London for team meetings and planning work.

About you

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £39,529 - £45,853 per annum

To view the Job Description and Person Specification, please visit our website.

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard/enhanced DBS/PVG disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

About the Role:

This new position will drive our income generation efforts through various channels and initiatives. You will develop and implement business development strategies to attract financial support from individuals, corporations, foundations, and potential donors. The role will proactively engage with donors, build relationships, and cultivate partnerships to create and maximise income generation to support our mission and programmes.

What You'll Do:

Drive development of Urban Synergy’s presence in business FTSE 250 and others, through successful inbound and outbound prospect and client engagement.

Research and identify potential funding sources, including individuals, corporations, foundations, and grant opportunities to build a meaningful opportunity pipeline.

Create comprehensive fundraising strategies aligned with Urban Synergy’s organisational goals and mission.

Create, implement and manage fundraising campaigns and initiatives to maximise income generation.

Build and maintain relationships with existing and potential donors.

Develop donor cultivation plans, including personalised communications, events, and stewardship activities.

Collaborate with internal and external stakeholders to ensure effective donor engagement and recognition and explore new partnership opportunities.

Work closely with the Head of Programmes and Engagement and the Partnership Manager.

Identify relevant grant opportunities and draft compelling proposals ensuring timely their submission including reports, and related documentation.

Attend networking events, conferences, and community gatherings to expand the organisation's network and establish strategic partnerships.

Track and analyse income generation activities, prepare regular reports and revenue forecasts on fundraising progress, outcomes, and ROI.

Ensure compliance with relevant laws, regulations, and ethical standards in fundraising activities.

Who we are looking for:

Someone with substantial and demonstrable experience of working with corporates within FTSE 250 and the commercial sector. This includes proactively acquiring new partnerships and maximising existing relationships, including how to access the decision makers.

Have excellent presentation and negotiating skills, representing the charity in a range of settings and to a range of audiences.

Be a self-starter with strong sales and influencing skills, Able to work independently in particular in developing corporate fundraising products and tools.

Degree in Business, nonprofit management, marketing, or a related field (or equivalent work experience).

Proven experience in income/revenue generation, fundraising, or new business sales, preferably within the nonprofit sector.

Strong knowledge of fundraising principles, techniques, and best practices.

Excellent communication, writing and interpersonal skills, displaying a commitment to excellence and careful attention to detail.

Target driven with an ability to think strategically and develop and implement compelling fundraising strategies.

Strong organisational and project management skills.

Proficiency in fundraising software, CRM systems, and Microsoft Office Suite.

Knowledge of ethical fundraising practices and compliance regulations.

Collaborative and strategic builder.

If you are a proactive, curious and empathetic individual committed to making a positive impact on the lives of young people, we encourage you to apply for this exciting opportunity to join our team at Urban Synergy.

Urban Synergy is an equal-opportunity employer and welcomes candidates from diverse backgrounds.

About Urban Synergy:

Urban Synergy, an award-winning youth empowerment charity is seeking a passionate target driven Business Development Manager to join our growing team. The role is crucial to generate sustainable new revenue streams to support our essential social mobility work. As Business Development Manager, you will play a critical role in ensuring the financial sustainability and growth of the organisation, enabling us to make a long-term positive impact on the lives of young people.

Founded in 2007, by our CEO Leila Thomas, Urban Synergy's mission is to inspire, guide, and ignite the ambitions of young people aged 9-24 years. We focus on early support to build confidence and demonstrate to young people that the world is their oyster. Through our mentoring programmes, we create a positive and lasting impact on the lives of our beneficiaries by fostering personal development, building self-confidence, and providing guidance to help them achieve their goals.

Work environment:

Flexible hybrid working. You will be required to travel to London on a regular basis to meet the team, and other in person meetings, sponsored events and Partner organisations.

Right to work in the UK / UK VISA Sponsorship

You must have the right to work in the UK and it is important to note that Urban Synergy is unable to sponsor individuals to work in the UK.

Job Types: Full-time, Permanent

Pay: £60,000.00 per year

Benefits:

• Company pension

• Work from home

Work days:

• Monday to Friday

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (preferred)

Education:

• Bachelor's (preferred)

Experience:

• Business development: 3 years (required)

• Sales: 5 years (required)

Work Location: Hybrid remote in London

PR Manager
Home based, remote working 
£37,000 - £40,000 pa plus excellent benefits
35 hours per week

Are you passionate about the impact of powerful media coverage? Do you understand what it takes to craft compelling messages and build strong relationships with the media and key stakeholders? Are you a creative strategist eager to elevate RNID’s PR efforts to new heights? If so, we want to hear from you.

The PR Manager role will sit within our Marketing and Communications team, and will be: 

• The primary point of contact for all PR communications, you’ll help develop and execute forward-thinking PR plans and strategies for the organisation. 

• You’ll be responsible for implementing and managing a comprehensive and proactive PR activity schedule for the charity, and craft compelling content to entice journalists and the media to support our work. As well as responding reactively to requests the charity receives.

• Championing best practices in PR, you’ll drive effective, integrated campaigns across the UK, ensuring a cohesive approach to both traditional and digital media. 

• When you join us, you’ll dive into projects such as Deaf Awareness Week, our ‘It does matter’ campaign, our campaign for access to Ear Wax removal services and major healthcare campaigns.

• You’ll drive forward our work to raise awareness of the barriers facing the 18m people who are deaf, have hearing loss or tinnitus, get these issues on the national agenda and start conversations around the nation’s hearing health. No day is the same – you’ll be celebrating inclusion, working the UK’s biggest TV shows, and campaigning for equal access to healthcare 

You will have experience of driving forward and managing a PR function and possess a thorough understanding of how various PR channels function and how content is best delivered.

You will stay current with industry trends and provide insights to the wider team as needed. Your enthusiasm for engaging audiences through strategic PR efforts will drive our mission to reach and support as many people as possible. 

You will enjoy working with different teams across the organisation to promote RNID’s campaigns focusing on health, inclusion, research and regional support. You will be flexible and adaptable, work well under pressure and able to manage multiple projects at once. 

We’re the UK’s largest deaf charity making life fully inclusive for deaf people and those with hearing loss or tinnitus. Together, we campaign for an inclusive society. We connect people to practical advice and pioneer new treatments.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. 

Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. 

We work with our communities and partners across industry, government, charity, education and more to change life for the better. 

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 17 September 2024.
Interview dates: 27 and 30 September 2024.

Job title: Programmes and Partnerships Manager - Thriving Futures 

Reports to:CEO, Black Thrive Global 

Manages: Thriving Futures Project Officer 

Office Location: Central Brixton, London (at least 2 days a week) 

Salary: £38,000-£40,000 

Benefits: 26 days annual leave plus bank holidays, pension contribution, employee assistance program 

Contract: FTE. Fixed term up to August 2025 with the opportunity to extend. 

About Black Thrive 

Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016. We exist to address the inequalities that negatively impact the mental health and wellbeing of Black people so that the thriving of Black communities is the norm. 

Our guiding principle is that Black communities should be at the forefront of reimagining, redefining and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities – building a Black Thrive Research Institute and embedding race equity in systems change. 
 
In September 2021 we launched our Thriving Futures Collective which has expanded the work of Black Thrive Lambeth and launched Black Thrive in Haringey and Birmingham, with Mind in Haringey and Catalyst4Change as our partners. 

We have grown rapidly since 2021 and so still have a start-up culture and often deal with competing priorities at a fast pace. As such we are seeking team members who can be responsive to change, adapt seamlessly to evolving projects, uphold momentum in their work, and remain steadfast in their commitment to the broader organisational purpose. 

Purpose of the role 

As the Programme and Partnerships Manager = Thriving Futures, you will play a crucial role in overseeing the implementation of the Thriving Futures programme, ensuring effective collaboration with partner organisations to advance Black Thrive’s mission. Relationship building with the localities teams is an important element of the role. 

The Thriving Futures workstream is undergoing a strategic shift, focusing on key areas identified during its three years of operation. This includes intentional co-learning, community feedback through Black Thrive Community Assemblies, development of community metrics, and refining our role and offerings as a backbone organisation. 
 
The role entails managing the programme’s day to day activities, ensuring alignment with the programme's objectives and goals, procuring additional funding resources and managing a Project Officer. You can anticipate working with different combinations of Black Thrive locality workstreams. Your responsibilities will vary, encompassing project management, financial oversight, strategic development, communications activities, as well as engaging in learning, reflection activities and research. 

The role also has responsibility for assisting in writing and delivering grant applications and bids to major funders to secure funding to support the work of the programme. 

Duties and responsibilities 

1. Lead on the planning, execution and monitoring for delivering the Black Thrive Global Thriving Futures programme and other activities related to the achievement of the programme objectives and milestones. 

2. Engage with and provide support to the Thriving Futures Collective partners (Lambeth, Haringey and Birmingham), staying informed about their activities and aligning initiatives with project requirements.

3. Develop and deliver comprehensive project plans, schedules and budgets to ensure timely and efficient delivery of projects. While maintaining meticulous administrative and electronic systems to ensure the fulfilment of key project deliverables and dependencies, aligning with project goals and timelines. 

4. Provide guidance, support and supervision to the Thriving Futures Project Officer responsible for supporting the programme’s operations.

5. Develop and execute fundraising strategies to secure additional financial resources for the Thriving Futures programme. Explore opportunities to package programme initiatives for income generation. 
    
6. Oversee data collection, analysis and reporting and lead on collaboration with partners to develop methodologies for transforming community feedback into actionable metrics. 
    
7. Assess and enhance support structures provided by Black Thrive Global as a backbone organisation, determining the needs of localities and the available support resources available.
8. Develop evidenced frameworks informed by locality learnings and research findings that contribute to creating nuanced models of race equity systems change. 
    
9. Identify and foster external collaboration opportunities and stay informed about relevant external projects, initiatives, research, policies and practices.
   
10. Participate in continuous improvement initiatives, actively engaging in activities designed to enhance organisational learning and development. 
     
11. Collaborate with the Thriving Futures Collective partners to establish a comprehensive methodology for transforming community concerns gathered into actionable community metrics. 
     
12. Explore and establish meaningful and engaging content for internal and external blog posts and digital content across our communication channels to ensure effective communication of Thriving Futures work to relevant audiences. 
     
13. Produce and deliver presentations, reports and other material relevant to the role, including at Black Thrive Community Assemblies, Board meetings and for funders.
     
14. Oversee financial management and programme governance, including consolidating financial and narrative reporting across Black Thrive localities for dissemination to partners and stakeholders.
    
15. Spend up to 10% of time supporting corporate business, such as strategy and administration. 
     
16. Occasionally work at weekends and in the evenings when required. 

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.PERSON SPECIFICATION 

Programme and Partnerships Manager - Thriving Futures 

Experience 

E = Essential, D = Desirable 

1. Demonstrated experience leading and managing complex projects, including planning, execution, and  monitoring, preferably in the non-profit or social sector.  E 

2. Proven track record in developing and nurturing partnerships with external organisations, stakeholders, and communities to achieve shared goals and objectives.E 

3. Prior experience in fundraising, developing and executing fundraising strategies, securing additional financial resources, and exploring income-generation opportunities, including bid writing and grant applications.E 

4. Experience providing guidance, support, and supervision to team members, including managing staff responsible for supporting programme operations.D 

5. Previous involvement in overseeing financial management, programme governance, and reporting, including consolidating financial and narrative reporting for dissemination to partners and stakeholders.D 

Ability, skills, knowledge  

1. Commitment to equality for all people (and their intersecting identities) as well as good knowledge and understanding of the experiences of Black people of African and Caribbean descent and a strong drive to address the factors that negatively impact their health and wellbeing. E 

2. Ability to develop and deliver comprehensive project plans, schedules, and budgets, ensuring alignment with programme objectives and milestones.E 

3. Excellent verbal and written communication skills, with the ability to effectively engage with diverse stakeholders, produce engaging content, and deliver presentations and reports.E 

4. Strong analytical skills, with the ability to support data collection and analysis.D 

5. Capacity to identify and nurture external collaboration opportunities.E 

6. Ability to thrive in a fast-paced environment with competing priorities, remain responsive to change and adapt to evolving projects.E 

7. Proficiency in conducting research, synthesising information, and developing evidenced frameworks informed by learnings and research findings.D 

8. Understanding of external research, policies, and projects related to addressing the inequities that negatively impact the mental health and wellbeing of Black people.E 

9. Attention to detail in maintaining administrative and electronic systems to ensure fulfilment of key project deliverables and dependencies, aligning with project goals and timelines.E 

10. Ability to maintain a positive and solutions-focused approach under pressure.D 

11. Ability to competently deploy a range of tools required for the job, including Microsoft Office and social media. E 

A Disclosure and Barring Service (DBS) check may be required but we will treat applicants who have a criminal record fairly and will not discriminate because of a conviction or other information revealed.