Digital content jobs

The EQ Foundation is seeking a dynamic and experienced professional to lead our new venture, GivingSmart, a cutting-edge charity donation platform. It will operate alongside our award winning GivingisGreat charity database.

This role offers an exciting opportunity to shape and grow an innovative platform that connects donors with charities in meaningful ways.

Key Responsibilities:

1. Platform Oversight:

o Manage and moderate the online forum, ensuring a positive and productive environment for users

o Verify the accuracy and quality of content published on the platform

2. Marketing and Client Relations:

o Develop and implement marketing strategies to promote the GivingSmart platform

o Act as the primary point of contact for potential clients and handle ongoing client relationships.

o Organise and oversee both online and in-person events to foster relationships, encourage donations and facilitate direct interactions between donors and charities.

3. Content Management:

o Oversee the creation and curation of informative content for the platform.

o Ensure all published information is accurate, up-to-date, and valuable to users.

4. Strategic Growth:

o Identify opportunities for platform growth and expansion.

o Develop plans for future team expansion as the platform grows.

Qualifications and Skills:

· Proven experience in fundraising, event management, or digital platform management.

· Excellent communication and interpersonal skills.

· Strong organisational and project management abilities.

· Proficiency in digital marketing and social media strategies.

· Understanding of the charity sector and donor relations.

· Ability to work independently and lead future team member.

Work Environment:

This role offers a flexible work arrangement, combining remote work with time in our London office and a minimum requirement of 4 days per week. The successful candidate should be comfortable with both independent work and collaborative office environments.

Growth Potential:

As GivingSmart expands, this role is expected to evolve into a team leadership position, offering exciting opportunities for professional growth and development.

The ideal candidate will be passionate about connecting donors with worthy causes, tech-savvy, and ready to take on the challenge of growing an innovative charity platform from the ground up.

Remuneration:

Depending on hours and experience but expected to be in the range £53,000-£62,000 plus bonus and benefits

About the Foundation

The Leadsom Foundation is a new and ambitious charity, aiming to support parents and carers around

the world to give their baby the best start for life. Our purpose is to advocate for the unique importance of

the 1001 critical days, from pregnancy to age two, funding charities that are delivering services in Family

Hubs to help them give their babies the best start for life, and to fund pioneering research into what type

of support works best.

About the role

We are a small and passionate team making a tangible difference to the lives of families and are looking

to hire a Senior Communications Officer during the exciting ‘start-up,’ phase of the Foundation. We are

looking for a self-starter to bring expertise and creativity to the workspace. If you're an experienced media

operator and exceptional communicator, at least five years into your career and looking for your next big

challenge, we'd love to hear from you.

Hours: 40 hours a week (flexibility available)

Location: Central London (SW1) with flexibility to work from home.

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

About the role 

We’re working to build and grow a powerful movement of people to transform the experience of people living with Parkinson’s. A big part of how we will do that is by engaging and mobilising our supporters through digital channels. You will empower and enable teams to thank and steward existing supporters effectively, and to motivate and inspire them to take additional actions for Parkinson’s UK.

What you’ll do:

• Work with the team to plan and manage organisational wide supporter emails

• Support the team in designing and delivering the mass supporter email strategy 

• Become an email marketing expert, supporting teams across the organisation to send great emails to our supporters through training and guidance

• Work with teams across the organisation to create audience-first email journeys for our supporters

• Maintain and update guidance and processes to ensure strong, consistent and compliant supporter emails 

What you’ll bring:

• Experience planning an email campaign/email journey.

• Experience creating engaging, inspiring and effective digital content

• Experience of working with, supporting and training teams, for example on email platforms

• An understanding of email best practice

• Ability to prioritise workload effectively, balancing everyday workload with urgent work, prioritising workload effectively to ensure all deadlines are met

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held from the 23rd April 2025.

The successful candidate will be required to 

• Provide their own broadband service with a minimum download speed of 2Mb 

• Have a confidential space in which to work

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Direct Marketing Manager-Retention at the Disasters Emergency Committee is pivotal when we launch an appeal. They will shape and deliver new and existing supporter journeys for the DEC’s individual, community and legacy donors, and lead a programme of improvement across all major contact points between the DEC and the public.

The purpose of the role is to:

• Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
• Lead on the production of retention and reporting back materials for individual and community supporters,
• Manage the development and maintenance of specific supporter journeys,
• Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.

The role will deliver responsibilities for strategy and planning, fundraising, networking and building relationships. You must have strong direct marketing experience with a focus on high volume donor acquisition and demonstrable knowledge of direct marketing techniques such as direct mail, email, SMS and SMS content management systems.

A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income and retention of a charity’s individual supporters. Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget.

You must have excellent understanding of donor motivations, managing donor relationships, supplier relationships and negotiating contracts.

Ideally you will have experience of working in the international humanitarian aid sector, have excellent understanding of current trends within charity direct marketing and have used Salesforce and Salesforce Marketing Cloud and Google analytics.

An ability to work under extreme pressure during appeals and to very tight deadlines with excellent attention to detail is a key driver for success in this role.

You will join a collaborative team, department and organisation that excels in maximising their fundraising effort in response to disasters that keeps donors and recipients of funds updated and engaged throughout and beyond the journey of an appeal.

Please download the job description for full details of the responsibilities and expectations of the role.

About Moseley Community Development Trust (Moseley CDT):

Moseley CDT is an independent charity dedicated to improving the neighbourhood through social, economic, and environmental initiatives. We are a community-led organisation that develops practical solutions to local issues, supporting residents, businesses, and charities.

Our core values:

• Inclusion: Ensuring our services benefit all communities.
• Positive Innovation: Encouraging creative problem-solving.
• Collaboration: Building strong partnerships for shared goals.

Role Overview:

The Communications Officer will develop and implement strategies to raise awareness of Moseley CDT’s work, engage the community, and enhance our digital presence. This role requires creativity, project management skills, and the ability to work both independently and collaboratively.

Key Responsibilities:

Digital Marketing & Social Media:

• Manage and update the Moseley CDT website with engaging and accessible content.
• Develop and implement a social media strategy across platforms incl. Facebook and Instagram.
• Create high-quality visual and written content, including graphics and short videos.
• Use scheduling tools to plan social media campaigns and track engagement.
• Analyse digital marketing performance and suggest improvements.

Content Creation & Brand Management:

• Develop compelling storytelling content, case studies, and campaign materials.
• Design digital and print materials using Canva, Adobe Creative Suite, or similar tools.
• Ensure all communications align with Moseley CDT’s brand identity (currently in development)
• Collaborate with stakeholders to source and share relevant content.

Public Relations & Stakeholder Communications:

• Support the creation of a weekly newsletter.
• Maintain relationships with local partners and key stakeholders.
• Respond to enquiries from the public, media, and community members.

Person Specification:

Essential Skills & Experience:

• Strong writing skills, adaptable to different audiences.
• Experience managing social media, scheduling, and analytics.
• Basic design/editing skills (Adobe Creative Suite, Canva, or similar).
• Experience updating websites (WordPress).
• Ability to manage multiple projects and meet deadlines.
• Excellent attention to detail and organisational skills.
• Strong interpersonal skills and teamwork.
• Commitment to Moseley CDT’s values and mission.

Desirable Skills & Experience:

• Experience creating and editing video/audio content.
• Familiarity with email marketing (Mailchimp).
• Knowledge of analytics tools for engagement tracking.
• Understanding of GDPR compliance and ethical communications.
• Experience in community engagement or charity communications.

We encourage applicants who meet most, but not necessarily all criteria to apply. This role is ideal for a proactive and creative communications professional passionate about community development and making an impact through effective storytelling and digital engagement - reach out if you're interested!

Do you have a proven track record of success in engaging viewers and driving financial support? If so, GOD TV has an exciting opportunity for you!

We are seeking a dynamic and enthusiastic Broadcast Fundraising Co-ordinator to join our Partnerships team and play a pivotal role in maximising fundraising opportunities through on-air and digital broadcasts. You will be instrumental in engaging viewers and driving financial support for GOD TV's mission to share the Gospel worldwide.  

About GOD TV

GOD TV is a global Christian media organisation dedicated to sharing the Gospel and making a positive impact in the world. Our mission is to reach people with the message of hope and inspire them to transform their lives. As a Broadcast Fundraising Co-ordinator, you will have a unique opportunity to make a significant impact on the growth and reach of GOD TV.  

About the Role

As a Broadcast Fundraising Co-ordinator, you will be responsible for maximising fundraising opportunities through on-air and digital broadcasts. Your key responsibilities will include:

• Developing and executing comprehensive fundraising strategies for on-air and digital broadcasts.  
• Collaborating with production teams to create compelling on-air content.  
• Managing and cultivating relationships with existing and potential donors.  
• Analysing fundraising performance data and optimising results.  
• Overseeing the development of on-air fundraising scripts and materials.  
• Ensuring all fundraising is in line with our charitable aims, fundraising approach and missional pillars (Souls, Israel, Revival).  

For a full list of duties and responsibilities, please refer to the attached job description.

Why Join GOD TV?

This is more than just a job; it's an opportunity to be part of a team that is making a real difference by sharing the Gospel, with a reach of over 500 million people worldwide. We offer a supportive and collaborative work environment, where your contributions are valued and you can grow both personally and professionally.

• Position Type: Full-time – 37.5 hours per week  
• Salary: £38,000  
• Location: Home-based (UK) with occasional travel  
• Interview Dates: 7th/8th May

Genuine Occupational Requirement: Due to the nature and strategic influence of this role, we believe that there is a Genuine Occupational Requirement (GOR) for this role to be fulfilled by a practicing and committed Christian believer. The profile and significant impact that we expect this role will achieve both within GOD TV (in terms of organisational ethos) and with external stakeholders, justifies and supports this GOR.  

ROLE OVERVIEW
We are looking for a talented, creative and dedicated marketing professional to join our small but powerful team to help deliver our new strategy. 

As a new role in the hospice’s Fundraising & Marketing Team, the Marketing & Communications Manager will join an existing team of fundraising managers working to maximise awareness and support of the hospice in order to ensure its long-term sustainability.

The postholder will be responsible for the operational management, development and delivery of marketing and  communications to support the hospice’s income generation strategy, including line management of the Website Editor and Marketing & Communications Officer, and external agencies.

The successful candidate will be an experienced marketing professional, used to working closely with income generating teams. They will oversee the delivery of a compelling programme of multi-channel communications with the sole aim of increasing the awareness of and support for the charity. 

KEY RESPONSIBILITIES

Marketing and communications planning, delivery and performance management

• Working closely with the Director of Fundraising & Marketing, develop a clear marketing and communications plan to support the strategies for fundraising, retail and volunteering.
• Implement, monitor and analyse marketing and communications plans and budgets, producing impactful insights and reports to guide our ever-evolving work through all communication channels.
• Develop and maximise the marketing mix, identifying innovative initiatives and working across online and offline channels, to best support the promotion of all income generation activities across the hospice.
• Ensure compliance to industry standards and best practice at all times.
• Support the fundraising strategy in proactively researching and targeting audiences across the catchment area to ensure a broadening of reach and awareness of the breadth of the hospice’s services.
• Be forward facing and lead on engagement with clinical colleagues to promote the need for strong patient stories and effective storytelling to support fundraising.
• Ensure sufficient opportunities for collection of service user data to share news and promote activities.
• Proactively develop and streamline the long-term internal and external communications schedules across the charity.
• Lead on content creation, coordination and production of hospice marketing materials, protecting the reputation, brand and tone of Katharine House.

Operational delivery

• Lead on the writing and distribution of appropriate and engaging press releases, paid adverts, local village features and articles.
• Work closely with the Marketing & Communications Officer to oversee delivery of a planned (and reactive) social media programme, maximising opportunities to increase our profile, using online planning and Analytical tools to plan and report on digital channels to improve targeting and supporter journeys.
• Work closely with the Website Editor to oversee and optimise the KHH website: creating and updating content for the charity and clinical colleagues, including the EPiC Resource Centre.
• Work with the Website Editor and Supporter Care team to ensure that integration of the CRM (Beacon) and website is optimised, to maximise supporter journeys, supporter preference compliance and insights.
• Work together with relevant charity and clinical colleagues and our designer to prepare, design and deliver high-quality marketing materials. 
• Work with the Marketing & Communications Officer to oversee the production of the monthly supporter e-newsletters.
• Alongside your immediate team, manage production of the bi-annual Katharine House magazine from start to finish, with content and thematic planning with fundraising and volunteering managers.
• Lead on content creation to use across the charity. Continue to manage and regularly update our library (filed, captioned, tagged) of patient, staff and volunteer stories with consent, quality photography and video content for use across all of income generation.
• Manage and oversee the charity’s online channels including website, ensuring accurate, up-to-date and engaging content, and ensure all online advertising (inc. paid social media adverts), Google AdWords grant and SEO are effectively managed.
• Liaise with clinical colleagues at our NHS partner OUH to support key marketing, messaging and communication needs, ensuring our brand is correctly used.

Leadership and people management

• Meet regularly with the Website Editor and Marketing & Communications Officer, fostering positive communication and engagement. Carry out monthly one-to-ones, setting quarterly objectives and recognising training needs where necessary.
• As a member of the management team, represent the culture and values of the hospice and charity sector.
• Manage the ongoing and changing priorities within the team, communicating and sharing progress and changes in a clear, timely manner. Promote collaborative working and its benefits across the organisation.
• Attend regular management meetings, contributing to team strategy and overall management/team needs.
• Act as a positive role model to the charity team and wider stakeholders.
• Actively manage the workload of our designer. 
• Where necessary, manage poor performance as it happens and support staff to fulfil their role.
• Network and foster good relationships both internally and externally to the charity.

VISION, MISSION AND VALUES

Vision - our vision is to ensure that every moment matters for patients and families affected by life limiting illnesses in our local community.
Mission - our mission is to ensure that we maximise support for quality, holistic services that meet the complex medical and social needs of our community around the issues of death, dying and loss. 

Values
Compassion - we act with compassion and integrity, and ensure that everyone is treated with respect. 
Inclusivity - we are committed to our whole community, regardless of background or circumstance. 
Sustainability - we work to ensure the continued provisoin of quality palliative and end-of-life care in our community. 

The Mental Health Foundation is recruiting for a Marketing & Communications Assistant to support the Marketing & Communications team based at our London or Glasgow offices.

Deadline: 5pm on Sunday 13th April
Location: Hybrid working at the London OR Glasgow office
Salary: Starting salary £26,125 plus London weighting if London-based (£3,285)
Hours: Full-time, 32 hours per week (as part of our 32-hour week pilot and may revert to 35 hours after July 2025)
Contract type: This is a fixed-term role for 12 months

This exciting role will provide support to the Marketing and Communications team as we work to get mental health information and advice to the people who need it and support the wider organisation’s communications needs. In this varied role, you’ll help ensure the smooth running of the day-to-day workload of the team, as well as creating content for our diverse audiences.

What does the role involve?

• Writing engaging, channel-appropriate content, such as social media posts or marketing email content.
• Liaising with internal stakeholders to clarify briefs, source copy and imagery, gather feedback and progress projects to agreed timelines.
• Create graphics, and sourcing relevant photography, video and audio to present our content in the most appropriate and engaging ways for our diverse and inclusive audiences.

What skills, knowledge and experience are we looking for?

• Proven written communication skills with the ability to create clear and accurate content in plain English.
• Proven organisational and time-management skills with the ability to manage multiple priorities to a high standard and consistently meet deadlines.
• Understanding of creating content for different digital channels – website, email, social media – and the different considerations for each.

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks.

We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

About us

Since 1949, the Mental Health Foundation has been the UK’s leading charity for everyone’s mental health.

Our vision is for a world with good mental health for all. With prevention at the heart of what we do, we aim to find and address the sources of mental health problems so that people and communities can thrive.

We will drive change towards a mentally healthy society for all, and support communities, families and individuals to live mentally healthier lives, with a particular focus on those at greatest risk.

The Foundation is the home of Mental Health Awareness Week.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application form by clicking 'Apply via Website'. Please note that all sections of the application form should be completed as CVs alone will not be accepted. Applications will close at 5pm on Sunday 13th April 2025 and we are unable to accept late applications. Interviews are planned for Tuesday 22nd April 2025.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home for full time staff, pro rata for part time staff.

We look forward to hearing from you!

ABOUT THE ROLE

The Fundraising and Communications Executive is a new role and will play a pivotal part in advancing our communications and fundraising strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It’s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who can take initiative, think proactively, and confidently manage projects independently – qualities that are especially important in our small, dedicated team.

You’ll work on a wide range of projects, creating engaging content that aligns with OTR’s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community.

From a fundraising perspective, you will help drive our fundraising activities and ensure efficient administration using the newly acquired ‘Donorfy’ database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You’ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You’ll directly help to secure the financial support needed to expand OTR’s services and reach more beneficiaries. In addition, you’ll analyse the performance of our digital channels – interpreting website analytics, social media metrics, and email campaign results – to provide recommendations that enhance our communications strategies and ensure ongoing impact.

This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you’re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with donors, and using data to inform creative strategies, this could be the role for you.

JOB DESCRIPTION

Job Title: Fundraising and Communications Executive

Location: Hybrid or office-based – OTR has two offices, both based in Leigh Park. PO9 3SU and PO9 5BG.

Reports to: Head of Fundraising

Contract type: Permanent

Hours: Part time (22.5 hours a week)

Salary: £13.50-£14.00 per hour

JOB PURPOSE

The Fundraising and Communications Executive will play a key role in implementing OTR’s fundraising and communications strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity.

This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR’s income streams and increasing awareness of OTR’s services through effective communications. 

Specific role duties

Supporting the fundraising strategy

• Lead on OTR’s donor and community fundraiser stewardship through excellent communication and effective relationship management.

• Lead on the implementation of fundraising communications across channels.

• Responsible for small to medium size trust and grant applications, including horizon scanning

• Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management.

• Create engaging content and campaigns to drive income generation.

• Help build the small pool of regular donors.

Website and CRM maintenance

• Work with OTR’s Head of Fundraising, the Administration Manager and web developer to maintain, update and enhance the OTR website.

• Monitor website performance, user engagement and SEO trends, suggesting and

implementing improvements to enhance user experience and visibility.

• Lead on ensuring our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income.

Social media

• Working with the Head of Fundraising, CEO and Volunteer Coordinator and Business Support Officer, contribute to OTR’s social media presence by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR’s mission.

• Monitor social media platforms to ensure timely and appropriate responses to comments and messages.

• Identify new opportunities to grow OTR’s social media reach, building awareness of our services, fundraising and outreach work.

• Regularly report on social media performance, using insights to inform future content and strategy.

• Utilise paid ads to support fundraising and training.

Email marketing

• Support the planning, creation, and delivery of OTR’s, soon to be launched, email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting.

• Ensure all email communications are engaging, well-structured, and in line with OTR’s brand and tone of voice.

• Assist in the promotion of key OTR events, such as the Big Charity Bash and annual Great South Run and other special events.

• Manage and grow OTR’s email marketing lists, ensuring they are up to date and GDPR compliant.

• Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising.

Content creation

• Create engaging, accessible, and informative content for OTR’s digital channels, including the website, social media and email marketing.

• Develop multimedia content (for example, videos and graphics) to enhance OTR’s

communication methods and increase engagement.

• Contribute to blogs, news articles and case studies that highlight OTR’s work, impact and achievements in the sector.

Brand and tone of voice

• Ensure that all digital content aligns with OTR’s brand, tone of voice and style,

maintaining a cohesive and recognisable identity across all platforms.

• Promote OTR as the leading place to turn to for support, ensuring that our content

reflects our professionalism, reputation and expertise.

Analytics and reporting

• Use analytics tools to track the performance of OTR’s digital communications, including website traffic, email engagement and social media reach.

• Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement.

• Provide regular reports from the CRM and other online fundraising platforms to the

Head of Fundraising.

Promote

• Promote OTR as an exceptional and specialist charity.

Equality and diversity

• Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace.

• Observe all relevant law relating to equality of opportunities.

• Encourage a working atmosphere where everyone is treated with dignity and respect.

Any other duties

• The post-holder will work collaboratively with all OTR trustees, staff and volunteers to provide a seamless service.

• Any other duties commensurate with the post.

PERSON SPECIFICATION

Knowledge, training and qualifications

Essential

• Understanding of charitable organisations.

• Understanding of principles of communications, marketing and fundraising.

Desirable

• Understanding of issues facing families in Havant and South East Hampshire.

Experience

Essential

• Experience of working in a communications or marketing role.

• Experience in planning, creating, and managing digital content across websites, social media, and email marketing.

• Experience in developing and managing content using online platforms including JustGiving, Mailchimp and Canva.

• Experience of managing a diverse workload in a busy environment.

Desirable

• Experience in utilising a CRM database to improve administrative systems.

• Experience in creating multimedia content, such as graphics and videos, to enhance digital communications.

• Experience in supporting fundraising initiatives, including donor stewardship and relationship management.

• Proficiency in using analytics tools (e.g. Google Analytics and social media insights) to monitor and report on digital communication performance.

• Experience in upholding and applying brand guidelines in various forms of content.

• Experience in communicating expert information/advice to wider audiences.

Skills

Essential

• Strong writing and editing skills with a focus on creating engaging, accessible, and audience specific content.

• Exceptional customer service skills with proven ability to respond appropriately and effectively to enquiries on the phone, on social media, and by email.

• Strong time and project management skills.

• Excellent verbal and written communication skills with the ability to build effective relationships and to be impactful with people of varying levels and experience.

• A flexible, pro-active approach to work including the ability to work to deadlines, plan, prioritise and manage own workload.

• Strong interpersonal skills.

• Ability to work autonomously and demonstrate initiative.

• A team player committed to working collaboratively to achieve results.

• Ability to use Microsoft Office Packages including SharePoint, Word, Excel, PowerPoint, Outlook and the internet.

• Ability to learn and better utilise IT systems.

• Ability to deal with sensitive information with discretion and to always maintain confidentiality.

Other requirements

• A commitment to treating your colleagues fairly, consistently and with respect (Essential)

• An interest in and understanding of OTR’s mission and strategy (Essential)

• Resilient, creative, determined and hard working (Essential)

WHAT WE OFFER YOU

We will provide a laptop, and other necessary IT equipment to facilitate hybrid and home working.

As an employee, you will receive the following benefit package:

• Generous annual leave entitlement including bank holidays

• Flexible start and finish times between core hours of 8am and 6pm

• Flexible hours to take time off for medical appointments and caring responsibilities

• Hybrid working

• 3% employer pension contribution if eligible

• Paid sick leave

To apply

Please submit a full CV (accounting for all gaps in employment - for Safer Recruitment).and a covering letter detailing all of the below:

• why you believe you are right for this role.
• why you wish to work at OTR.
• detailing your experience in all ‘essential’ criteria of the person specification

Registered charity number 1064275

Limited company 3333729

Funded by the National Lottery Community Fund

About this role

Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities’ employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

The Turn2us E-learning resource is a key project aiming to equip non-professional advisers with the knowledge and tools they need to effectively support people experiencing financial insecurity.

Our e-learning project is still young. While the initial key courses are already live, there's significant potential for the right candidate to make a substantial impact on its further development and expansion.

You’ll also be working with our benefits experts and communications team to create high quality information content for a variety of platforms and mediums.

About you

You will have someone with experience in the creation of varied and high-quality digital and print content both written and visual, in particular e-learning courses, as well as a passion for developing a deep understanding of our users and their needs.

The ideal candidate can work independently and manage their own time to hit project deadlines. You will enjoy working as part of a small team but will also be able to work across the whole organisation to develop new content. You have great communication skills and are comfortable working with users, community groups and other stakeholders to discover their learning needs.

Please read the Information Officer (E-learning and Content) Job Pack on our website for further information.

Please let us know if you will require any special provision as a result of any disability should you be called for interview.

Turn2us is an equal opportunities employer and welcomes applications from members of all communities. It is committed to equality of opportunity, inclusion and diversity. We encourage and welcome applications from all parts of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read a safeguarding policy on the Turn2us website.

If you join us at Turn2us, you will start on 25 days annual leave per annum (prorated for part time workers). Each year in the month you joined, you will receive additional day of leave up to a maximum of 30 days. On top of this you will receive bank holidays. The charity also offers 2 volunteering days per year to allow staff to gain experiences and skills outside of work for example at a food bank or becoming a trustee at another charity.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month on a weekly basis. Some roles may be required to be in the office more often than this and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

The team

The communications team works alongside the fundraising team, and is responsible for delivering marketing, communications and PR that promotes both our charitable and commercial (venue hire) work.
This is a new team that will bring fresh perspectives and new energy to how we do things, how we drive the organisation forwards to ensure that we are increasing our profile and awareness of our work, and what we have to offer in the journey to making society in East London and beyond a fairer place.

Scope of role

As Communications, Marketing, and PR Manager, you will play a key role in raising Toynbee Hall’s profile, ensuring that our charitable work and commercial venue hire operations receive the recognition they deserve. This is a newly created role, designed to lead external communications, oversee PR and brand strategy, and develop impactful marketing campaigns that engage our audiences.
You will also line manage the Digital Engagement Officer, who will focus on digital communications, social media, and internal engagement. Together, you will drive our brand forward and ensure our work is heard by key stakeholders, supporters, and the wider public.
In conjunction with the CEO and the Senior Management team the manager is responsible for the communication workplan for Toynbee Hall. They are responsible for managing the marketing budget, and delivering the communications strategy.

• Support strategic objectives through delivery of the communications plan that reflects the needs of the services and organisational needs.
• Supporting the production of impact reports and annual reports.
• Facilitate and deliver our press and media approach in collaboration with CEO and SMT and the overall comms priorities.

Key Responsibilities

Strategic Communications & PR

• Be the driving force behind Toynbee Hall’s public voice, shaping narratives that highlight our impact.
• Lead PR activity, securing media coverage and ensuring our work is heard at local and national levels.
• Develop and implement a communications strategy that raises awareness of Toynbee Hall’s charitable work and commercial venue hire.
• Build influential relationships with journalists, media outlets, and key stakeholders.
• Draft press releases, op-eds, and compelling stories that bring our mission to life.
• Act as brand guardian, ensuring consistent messaging and identity across all communications.

Marketing & Profile Raising

• Develop and execute creative marketing campaigns that amplify our impact and drive engagement.
• Oversee content creation for promotional materials, impact reports, and fundraising campaigns.
• Collaborate with fundraising teams to align communications with donor engagement efforts.
• Develop strategic partnerships to expand our reach and influence.
• Oversee event promotion and outreach efforts.

Digital & Social Media

• Oversee the Digital Engagement Officer in delivering bold and engaging digital campaigns.
• Ensure digital communications are innovative and drive audience engagement.
• Monitor analytics and performance data to refine communication strategies.
  Leadership & Team Development
• Line manage the Digital Engagement Officer, supporting their professional growth and development.
• Work collaboratively with the Fundraising and Communications team to align messaging and campaigns.
• Support the Senior Management Team with key internal and external communications

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

PLEASE NOTE - Applicants will only be considered if you provide both a CV and Cover Letter

The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

Salary: £33,075 per annum

Location: Office based in Leeds, with travel to centres across Yorkshire

Contract: 2-year contract (with potential for extension, subject to funding)

Hours: 37 hours, full-time

Closing date: 12:00 PM Tuesday 15th April

Interviews: w/c 28th April

About Us

Together Women is an award-winning charity that supports women and girls across the North of England, with particular focus on women who are involved in, or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices.

As a charity led by women and for women, we provide trauma informed, holistic support to help break cycles of trauma, abuse and re-offending, and evoke systems change. From our network of specialist Women Centres and Services we provide tailored support across a range of pathways, including housing, mental health and wellbeing, domestic abuse, sexual abuse, substance misuse and addiction, finances and debt, and employment.

Many of the women we support have faced significant trauma, systemic barriers, and multiple disadvantages, which can contribute to their involvement in the criminal justice system. Our gender-specific approach focuses on providing holistic support to help women to overcome challenges, build on their strengths, and rebuild their lives away from the criminal justice system.

Join Our Team

• Are you driven and passionate about working within a women-centred support service?
• Are you looking for a dynamic and rewarding role working for an organisation that delivers specialist gender specific support to women and girls?
• Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate and take accountability?

What we can offer you - Employee Benefits:

• 25 days holiday increasing by one day per year to a max of 30 days, plus public holidays
• Pension scheme with 5% employer contribution
• Annual cost of living increase up to 4%
• Enhanced Training and Induction programme covering all areas of Together Women’s work
• Access to our Employee Assistance Programme with discount offers and free telephone counselling service
• Access to our online wellbeing platform
• Employee eye-care scheme and free eye tests
• Organisation wide away days
• Career development pathways

Role Summary

The Communications and Fundraising Manager is a critical role within the organisation, working collaboratively with colleagues across Together Women to increase awareness of our work, grow our external communications presence, increase digital engagement and increase public fundraising.

This is an exciting and dynamic role which will balance operational delivery of communications and fundraising activity, with a strategic approach to growing the impact of our communications and funds raised via public donations.

We’re looking for a talented and creative communicator, with previous success in the growth of communications engagement and/or fundraising, and experience implementing strategies and working to targets.

You will have experience creating compelling written, visual and verbal content for a range of audiences, and be confident managing digital channels and platforms.

You will be a positive and effective collaborator, who can build relationships internal and externally, with the skill to spot opportunities and make the most of them.

You will also have experience implementing and adhering to key compliance frameworks, such as UK GDPR, PECR and/or Fundraising Code of Practice, and experience of working with databases or CRM systems.

Key Accountabilities

External communications strategy and planning

• Develop and implement Together Women’s communications strategy to increase awareness of our work and advocate for systemic change for women within the criminal justice system.
• In line with our strategy, ensure the voices, stories and experiences of women we support are at the core of our communications strategy.
• Identify ways we can co-create communications with the women we support
• Set ambitious, achievable targets to drive growth in communications engagement and reach.
• Create and deliver our content and communications annual plan.
• Regularly report on plans and progress.

Digital communications

• Manage our website and social media channels, ensuring content is updated regularly.
• Lead the redesign of our website, with support from an external agency.
• Increase digital resources available for service users and professionals.
• Generate engaging content across our social channels, and develop channel-specific plans to increase our reach and impact.
• Utilise analytics to report on digital campaigns, track monthly performance across channels, and apply learnings to future activity.
• Supervise content across all channels and escalate concerns to senior management.
• Manage external email campaigns

Content creation

• Maintain our collection of brand assets and resources to promote Together Women's work.
• Create engaging content and resources for use across digital channels.
• Regularly attend events and activities in our centres to showcase our work.
• Support staff to self-serve resources and maintain consistent tone of voice and brand across our communications.
• Work with Services teams, Data and Impact team and Service Users to platform the voices and experiences of the women we work with, and the work our teams deliver.

Public Fundraising

• Develop and implement a new public fundraising strategy, in collaboration with Centre Managers, Directors and our CEO, with an initial target of £200,000 in the first 2 years, and ambition to significantly increase over the long term.
• Build a pipeline of opportunities, develop pitches and secure new supporters and funds, with a particular focus on Corporate, Grant Funders, Philanthropy and Community supporters.
• Increase Gift in Kind donations to support Centre and Central operations
• Develop and deliver donor stewardship strategies, to engage and retain donors long term.
• Ensure robust fundraising compliance, processes and procedures in place, and ensure regular review of this, including processing, recording and thanking donors
• Work closely with our Data and Impact team, to ensure any fundraising data is processed and stored in line with UK GDPR and Data protection principles.

Internal Communications

• Support delivery of our internal communications strategy in collaboration with Directors and Managers.
• Create and maintain all staff communications on SharePoint.
• Create and distribute regular staff updates, quarterly newsletters and staff surveys.
• Support planning and delivery of key staff events, such as our annual staff away day.

PR and media

• Identify media opportunities, and support Centre teams to generate local media coverage, and identify opportunities for national media coverage.
• Ensure robust processes are in place for securing and recording media permissions.
• Draft press releases as required, and create PR templates.
• Conduct media monitoring, and manage our archive of media coverage.
• Ensure clear processes in place for managing emergency media responses.
• Handle day-to-day, communication queries, internally and externally.

General communications support

• Support the HR team to compose job adverts and identify advertising channels to attract a diverse range of candidates.
• Support minute-taking in key meetings.
• Support the management of our main Admin mailbox where necessary.
• Represent Together Women at external events.

General duties

• Support and embody the mission and values of Together Women.
• Adhere to all organisational policies, code of conduct, and practices.
• Complete all mandatory organisation training.
• Actively promote equity, diversity and inclusion, and work in line with our Ethical Framework.
• Treat personal or sensitive information and data about organisations, clients, staff and projects in line with UK GDPR and Data Protection principles.
• Carry out other associated duties as needed, in line with the broad remit of the role.

please note these accountabilities do not form part of the Communications and Fundraising Manager’s contract of employment, and may be subject to amendment as the organisation's needs evolve.

Role Requirements / Person Specification

Experience and knowledge

Essential

• Demonstrable experience of working in a similar role, ideally in the non-profit/charity sector.
• Experience working in a target-led role, with a proven track record of successful fundraising and/or marketing communications growth.
• Experience working within digital communications.
• Experience of content design, creation and optimisation, working with tools such as Canva.
• Experience of using content management systems, ideally WordPress.
• Excellent copywriting and editing skills, the ability to inform and inspire, and tailor messaging for different audiences.
• Experience creating content and developing channel and platform-specific content strategies
• Experience of managing social media channels and producing regular content.
• Strong organisational skills, ability to manage multiple deadlines and effectively prioritise

Desirable

• Fundraising or Communications qualification
• Experience managing communications and fundraising compliance
• Experience working in a small or medium-sized charity
• Experience using database or CRM systems
• Experience delivering email engagement campaigns and using email delivery platforms

Skills and Abilities

• Strong communication skills, written, verbal and active listening.
• An articulate and confident communicator.
• Ability to influence, inspire and negotiate effectively.
• Strong interpersonal skills and ability to build positive relationships, internally and externally.
• A team player, who works collaboratively and flexibly to achieve outcomes.
• Ability to manage your own time and workload efficiently, prioritise and meet deadlines
• A desire to respond positively to change, learn from mistakes and celebrate success
• Budget management and financial planning
• A positive and creative approach to working with a limited budgets

Other Requirements

• Fluent use of Microsoft 365 and IT equipment
• Able to travel locally, regionally and nationally, on occasion.
• Able to work some evenings and weekends (infrequent)
• Commitment to and understanding of safeguarding
• Commitment to undertake learning opportunities and continuing professional development.
• Commitment to anti-discriminatory practice and anti-racism, and the application of equity, diversity and inclusion principle to all areas of work.
• Commitment to upholding the rights of people facing disadvantage in the Criminal Justice System.

The post holder is expected to work within policies and procedures of Together Women and work in line with our values and behaviours within our Ethical Framework, which includes a commitment to anti-racism principles, and a commitment to supporting and promoting equity, diversity and inclusion withing the workplace so everyone feels safe and supported.

Notes

• We actively encourage applications from Black, Asian, and other racially minoritised communities, who are currently underrepresented within the charity sector.
• This post is open to women only as a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
• This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Due to the nature of our work, it will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions which are not protected under the Act. Whilst this is a necessary requirement, we actively encourage applications from women with lived experience of the criminal justice system.

Anna Freud is seeking an Instructional Design Specialist to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles. 

What we offer

We offer a range of staff benefits and you can view them all here. This is a unique opportunity to develop expertise in digital learning for mental health education while working alongside leading clinicians, therapists, and researchers. You will gain hands-on experience in instructional design, content development, and multimedia production. Anna Freud is a pioneering organisation at the forefront of mental health research and training, providing an inclusive, mission-driven environment where you can grow your skills while making a meaningful impact.

What you’ll do

The Instructional Design Specialist will play a vital role in an agile, innovative team focused on developing and delivering cutting-edge digital learning solutions for frontline clinicians and therapists. This role blends instructional design, content strategy, technology, and user experience to create engaging, evidence-based mental health training. You will contribute to the development of a market-leading portfolio of accessible, high-quality short course training in child and adolescent mental health. You will support the expansion of a comprehensive, flexible learning experience for professionals working with children and families across diverse settings. You will proactively and independently collaborate with subject matter experts to ensure content credibility. You will also foster an inclusive learning environment by embedding Anna Freud’s values of equity, diversity, and inclusion, while staying informed on emerging EdTech trends and technologies.

What you’ll bring

You will have a keen interest and background in psychology or mental health, along with proven expertise in instructional design, curriculum development, and multimedia content creation, with the ability to engage stakeholders and provide innovative solutions to learning challenges.

You will have demonstrable well-developed skills in: 

• content commissioning and curation with the ability to translate complex subject matter into engaging and accessible digital content; video production and editing,
• using tools such Adobe Premiere Pro, Final Cut, or similar, for multimedia digital learning content.

You will also demonstrate: 

• expertise in curriculum development and instructional design, including structuring learning experiences and applying learning theories;
• knowledge of online learning environments, including Learning Management Systems (LMS) and authoring tools such as Articulate Storyline and Adobe Captivate;
• a background in psychology or a related field to support the development of learning resources tailored to the mental health and education sector;
• a degree or postgraduate qualification in a relevant field or equivalent professional experience, with knowledge of psychology and/or mental health.

Key details

Hours: Full-time (35 hours per week); usual working hours Monday to Friday, 09:00-17:00. Flexible working is possible. 

Salary: £48,000 per annum FTE, plus 6% contributory pension scheme

Location: Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, at our London site (4-8 Rodney Street, London N1 9JH). 

Contract type: Fixed-term (12 months in the first instance but with scope to extend).

Next steps

Closing date for applications: midday (12pm), Friday 11 April 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Tuesday 22 April 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held remotely on Thursday 1 May 2025.

How to apply: Please click on the 'apply’ button to find out more and to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?

Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

Campaigns Project Manager

Contract type: Maternity Cover, 12 months, 35 hours per week, with a starting date from June 2025

Location: London, UK subject to the right to work.

UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face per week, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role. 

Salary: £43,668 - £45,851 per year with excellent benefits

About WaterAid

Use your skills to play a vital role in changing the world through water. We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Campaigns Project Manager to drive change through water, so millions of people can break free from poverty and change their lives for good.

About the Team

The role sits within the Supporter Marketing team, a team at the heart of WaterAid’s communications with its supporters. The Supporter Marketing team plays a pivotal role in shaping the dialogue with our supporters, defining and facilitating their crucial contribution to driving our mission forward. We are responsible for creating the best supporter experience in the UK, that people genuinely love and feel part of. We build relationships and increase the engagement with our supporters – delivering £37 million income stream from a supporter base of 700,000+ individual supporters, through an audience-led communication programme of diverse channels.

About the Role

As our enthusiastic Campaigns Project Manager, you will be responsible for developing and implementing WaterAid's mass campaigning strategy to influence governments and policy makers, driving campaigning actions through stunning, personal, story-led communications. The purpose of which is to increase our political impact and inspire supporters to advocate to end the water crisis.

This role is a Full-Time, 12 months maternity cover, with a starting date from June 2025. Our offices are based in Canary Wharf, London.

In this role you will lead on developing and implementing WaterAid's mass campaigning strategy to influence governments and policy makers, maximising political impact and supporter engagement, identifying opportunities to test innovative ideas.

You’ll also: 

• Devise and manage appropriate supporter journeys for campaigners, developing a relationship with supporters to ensure their support is maximised
• Create phenomenal personal communications, that develop supporter conversations and make lifetime connections
• Help build a team that everyone wants to work with and for, and where people do work that most interests them

To be successful, you’ll need: 

• A good understanding of mass campaigning principles, and a strong interest in creating meaningful individual political actions that result in change
• Proven experience in a successful mass campaigning, direct marketing, supporter engagement and/or customer marketing role
• Solid project management experience, with the ability to manage large, complex projects from start to finish, working to agreed timescales and outcomes and with multiple stakeholders
• A passion for creating phenomenal, unexpected, personal story-led creative, which tells of extraordinary human experiences.

Although not essential, we also prefer you to have:

• Experience of volunteers or campaigners’ management
• Experience with new product development
• Hands-on experience of working with budgets and reporting on financial KPIs
• An empathy with overseas development issues

Closing Date: Applications will close 10:00 am UK Time on 14 April 2025. Availability for interview is required on the week of 28 April.

How to Apply: Click ‘Apply’ to upload your CV and an essential Cover Letter.

*Please indicate in the summary the relevant skills and experience you bring that makes you an ideal candidate for this role. 

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check. 

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Global Commitment:

Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values. 

Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.