Digital Communications Officer Jobs
For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within.
Our values are: People First, Curious, Bold, Collaborative, Accountable
For further information on what we do, our values and our generous benefits please visit our website.
Our research has highlighted the lag faced by the community sector in its transition to net zero – no longer burning fossil fuels – compared to the domestic housing sector. To respond to this challenge SIB is launching a Heat Development Company, which will work closely with community initiatives seeking to decarbonise their heating – moving from boilers that burn gas or oil – and engage with their communities to support them through the net zero transition. This role will be integral to the success of this new initiative, working closely with our customers and wider stakeholders to make the community case for electrification and away from gas. Please see page 5 for further information.
About the Role
Reporting to the Deputy CEO this is an exciting role supporting one of the UK’s leading social investors in our pioneering work on heat decarbonisation.
We are looking for someone who is passionate about the work we do, is organised and has excellent attention to detail. Someone who is flexible with a “can do” attitude and who has a desire to get involved within a fast-paced team. If that is you and you can also bring in new ideas and are keen to get involved with the wider team projects as well as collaborate across the organisation then this could be a really exciting opportunity be a part of our values led organisation. For further information please refer to the background information available below.
Key responsibilities
1. To co-create and implement an effective community engagement strategy for the new Heat Development Company involving the three existing grantees on the programme, in particular giving consideration to the ways in which the Heat DevCo’s new investees can best work with local residents to make the case for electrification. To be the first point of contact for the pioneer grantees, and for the programme’s first set of development sites, ensuring that excellent communications are designed and implemented, and that questions and concerns are answered in a timely and informed way.
2. To manage any community consultants engaged as part of the programme, or working with project management partners.
3.To coordinate regular stakeholder engagement with key interest groups: grantees & investees and their communities, the social sector, and the decentralised energy sector. To be creative in developing these contacts, and to consider new and innovative ways of carrying out outreach and ongoing engagement reflecting the differential impact of analogue and digital methods of engagement, their reach into communities, and their replicability and cost.
4. To lead on qualitative research on decarbonisation and electrification for the Heat DevCo, in particular to support the Deputy CEO and research and data team in exploring the potential of heat as a common pool resource.
5. To work closely with the policy and communications team to ensure that stakeholder engagement reflects SIB’s policy priorities on decarbonisation and electrification, and that feedback from stakeholders is reflected in policy and communication outputs. To support the policy and communications team in its development of new policy and communication assets, and to work with the data team to incorporate the best evidence into outputs across SIB’s platforms. To work with external groups on the best approach to public information campaigns on electrification, and to ensure that SIB has a voice in wider efforts to encourage electrification in the UK.
6. To develop a calendar of useful events in heating decarbonisation and electrification, to attend relevant events or conferences and to ensure that the senior team prioritise the best set of opportunities to raise SIB’s profile and progress leads and partnerships. Through attendance to present the Heat Development Company, answering questions and reporting key feedback, ensuring that internal development work effectively reflects a wide set of views and experiences. To be an accessible and responsive contact point for SIB’s work on heat decarbonisation, taking a creative and inclusive approach to outreach and information sharing.
7. To support the coordination and project management of business development in community energy, heating and cooling, social investment fundraising and capacity building, supporting Business Development colleagues with relevant case studies, customer viewpoints and grassroots experience.
8. To provide regular and timely updates on the development of opportunities in heat decarbonisation and electrification to the senior team. These updates should both support effective information sharing across the organisation, and, in particular, reflect the grassroots and community perspective. This should enable SIB to make the best use of its resources and pursue its strategic priorities in an inclusive and accessible way.
9. To contribute to high quality bid responses for invitations to tender from funders, investors and other key client groups in heating, community energy, decarbonisation and electrification, to ensure that these are well-written and represent stakeholder and grassroots viewpoints.
10. To coordinate and contribute to a clear strategy and objectives for decarbonisation and electrification at SIB.
11. To adopt our continuous improvement and learning ethos.
12. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.
13. To support and contribute to the implementation and delivery of SIB’s strategy.
14. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.
15. To work within the organisation's values, principles, and processes to achieve operational excellence.
Core competencies
- A good understanding of net zero and decarbonisation. A background or experience in working in this area is helpful but not essential.
- Excellent relationship management skills both with internal and external stakeholders.
- Demonstrable experience of working with a wide range of different interest groups including communities and grassroots organisations.
- Effective time management.
- Self-motivated, with high energy and an engaging level of enthusiasm.
- Excellent customer service skills.
- Strong negotiation and influencing skills.
- Excellent Microsoft Office Skills, including Word, Excel and Powerpoint.
- Flexible and adaptable as a team player.
- Excellent attention to detail.
- Excellent written and verbal communication skills
- Commitment to equality, diversity & inclusion
Desirable competencies
- Understanding of the social investment or grant-making market in the UK
- Understanding of community energy schemes
We believe in the power of the social economy to build a more equal society.
This new role at Factory International is central to embedding the organisation into our new home - Aviva Studios. Over the past three years Factory International has grown into a large complex organisation, now responsible for a major new cultural venue delivering a ground-breaking year-round programme. We are seeking an exceptional operational leader, with a commitment to rigour and excellence, with passion and determination, to help us build the success of this exceptional destination in the heart of Manchester. The Operations Director is the key point of contact for all teams and departments in assessing the practicalities, operational logistics and risk implications of events and activities taking place within Aviva Studios and in the public realm.
The Operations Director will lead on management of operational risk across the organisation including H&S, Emergency Planning, Disaster Recovery and Fire Safety. They are the driving strategic force behind the Visitor Welcome shaping the Visitor Experience Strategy, overseeing the Visitor Welcome Team and contract management of our external security partner.
The Operations Director will ensure that efficient operational systems and controls are in place to manage Factory International @ Aviva Studios’ Day to day activities, ensuring also that the company’s operation and it’s building is safe, compliant and can help deliver the objectives of the business and the welcome we extend to all our visitors.
Through management of the Facilities Team, they will be accountable for planned preventative maintenance programme, reactive maintenance and act as senior contract liaison with the third-party Facilities Management partner (CBRE).
The Operations Director will work closely with creative, design and event teams to oversee the uniquely dynamic social spaces at Aviva Studios, reflecting the changing seasons and needs of different events and productions, while considering the commercial requirements of the site and working proactively with the Commercial Teams to drive revenue across the venue.
RESPONSIBILITIES
Venue Operations
Accountable for all aspects of Aviva Studio operations – inputting into strategic planning and programming schedule, guiding the organisation on legislative and regulatory compliance, and ensuring standard operating procedures and manuals are regularly updated and relevant licences and consents are in place.
Oversight of the reactive and preventative maintenance strategies and ensure that the venue is presented to the highest standard for the public, artists and those working there.
Event & Programme Delivery
Bring high level expertise and insight to the scoping and planning of the varied events that make up Factory International’s programme. Lead on compliance, risk mitigation, safety and operational best practice to support delivery of the in-venue and Festival programmes.
Support delivery of commercial initiatives through close engagement and operational planning with the Commercial Teams and the Food & Beverage partner.
Visitor Experience
Drive the design and ongoing development of the Visitor Experience Strategy. Leading the Welcome teams to deliver a generous, warm and inclusive welcome.
Accountable for the presentation and ‘look and feel’ of our venue and public realm at Aviva Studios, collaborating with colleagues to strengthen the commercial performance and overall destination appeal of the venue and site.
Maintain the safety and security of visitors, through the management of risk, overview of security strategy and through close work with the Head of Welcome on staff and volunteer training programmes.
Emergency Planning
Accountable for the ongoing development of major incident, business continuity and emergency plans, including disaster recovery, Fire Safety and counter terrorism. Ensuring end to end processes are compliant, fully trained in and communicated to all staff.
Work closely with the Director of Audiences to refine the Crisis Communications plans ensuring consistency and alignment across a range of incident scenarios.
Security
Accountable for the delivery of the security strategy and to actively manage the outsourced security contract. Lead on procurement for renewal or additional third-party security services.
Health & Safety
Responsible for building out the Health & Safety policy and organisational delivery plan including accident reporting and investigation processes and first aid provision.
As Chair of the H&S Steering Group, ensure that all plans and policy are communicated and trained to all staff and stakeholders. Maintain compliance through regular reviews.
Keep up to date with any changes in Health & Safety legislation and provide reports to the Executive Director in order that the Board and CEO can exercise their full oversight responsibilities.
Insurance, Risk & Contract Procurement
Identify risk and manage mitigation for Aviva Studio operations including managing the organisation’s insurance broker relationship and ensuring adequate up to date cover.
Lead renewal negotiations or retendering process for key service partners e.g. cleaning, security and facilities management contracts, ensuring favourable commercial terms and alignment with Factory International values.
Support the Executive Director and CFO in refining the Company Risk register, contributing to quarterly updates shared with the Executive Leadership and Board of Trustees.
Stakeholder Relations
Strengthen key external stakeholder relationships ensuring FI is positively represented at all relevant meetings, including: Manchester City Council, blue light agencies, St John’s Estate and local business and resident forums.
PERSON SPECIFICATION
ESSENTIAL - Experience & Skills
- Comprehensive experience in managing venue or site-based operations with proven ability to work at a senior level within a complex organisation, to lead, inspire, and motivate a diverse team within a fast-paced operational setting
- Ability to drive forward our unique visitor experience, ensuring a welcoming, inclusive and safe environment and delivering consistent quality and accessibility for all
- Experience in developing and implementing emergency planning, major incident and business continuity strategies informed by practical experience of security strategies, crowd management, counter terrorism preparedness and fire safety
- Knowledge of licencing compliance and Health & Safety legislation, including NEBOSH or equivalent qualification/practical experience level
- Experience of supporting the scoping planning and delivery of large-scale events
- Track record of successfully procuring and managing third party service contracts
- Strong budget management and record of thinking innovatively in balancing cost control with quality and high performance
- Confidence in written and verbal communication, underpinned by excellent IT and organisational skills
- Willingness to work irregular hours, including weekends and evenings when required
- Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds
- Willing to get take relevant statutory checks eg DBS (Factory International can support with processing and payment)
Attributes
- Great interpersonal and diplomatic skills for working closely with departments and teams with competing priorities and focus
- Confidence to represent Factory International with the public and with external partners communicating an understanding and enthusiasm for the vision and values of the organisation
- Appetite for creative problem solving and generating solutions
- Highly organised with ability to work at pace with close attention to detail and quality
Desirable Experience
- Background in cultural, creative, events or leisure venues
- Knowledge of sustainability practices and innovative operational strategies
- Track record in contributing to strong commercial results
- Familiarity with capital planning, planned and reactive maintenance strategies
- Experience of working with venue scheduling software and BMS systems
- DPS/Personal Licence holder
- Formal qualifications or training in: Crowd Management, Experience Design, Project Management, Emergency Planning
The client requests no contact from agencies or media sales.
Help build powerful and sustainable communities of peer support groups for kinship carers.
About the role:
Funded by the Department for Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub. You will be home-based with frequent travel across the London Boroughs and the South East of England, but initially predominantly working in and around Greater London. Note - some work outside this area may be required.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers.
You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
Who we are looking for:
We are seeking a person located in or close to Greater London, and willing to travel across the South East of England who possesses the drive, passion, and skills to:
- Establish new Peer Support Groups across a diverse range of communities
- Supervise a small team of Peer Support Development Officers
- Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives
- Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community
- Maintain current Peer Support Groups, taking the lead from the national Hub
- Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products
In the role of Senior Peer Support Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey toward sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.
As you establish new groups, you will provide training to help them lead their groups effectively, and develop a healthy group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
You will be an inspirational and energetic team leader with experience in providing day-to-day line management and operational support for a small team.
We are ideally looking for candidates based in or around Greater London and willing to work initially across the London Boroughs and into the South East of England. This role may involve work to establish groups on the periphery of this area that currently have no dedicated Development staff.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Key responsibilities:
Service delivery:
- In person (face-to-face) strategic outreach into local and regional communities including setting up and attending local engagement events
- Work creatively to set up and develop new sustainable in peer support groups, attending up to six sessions in person (if needed) before transition to self-sufficiency. Existing groups that are at risk, closed or need support will need replacing or rejuvenating to maintain DfE service level agreements across the team, in addition to the development of new groups
- Recruit and retain support group leaders to develop their peer support groups
- Deliver training to support group leaders (group roles and responsibilities, safeguarding, setting up, running, and promoting a group)
- Develop strong boundaries and positive relationships with support group leaders – building resilience, empowerment, and community
- Support established groups in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community
- Help develop and deliver a service blueprint for sustainable peer support groups, thinking strategically about how to develop groups
- You'll collaborate closely with the ‘Hub’ team to provide a joined-up and positive user experience for kinship carers. This collaborative approach is key to our success and ensures that kinship carers receive the best possible support
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required
Management and supervision:
- Inspire, motivate and be responsible for day-to-day line management and supervising up to 4 staff members
- Oversee tactical development of new sustainable groups in your area and your team
- Help set clear objectives to achieve targets and outcomes
- Actively encourage personal development and learning
- Increase efficiencies and impact across the team
- Ensure good team induction processes and systems are in place
- Role model Kinship values
Team culture:
- Act in the best interest of Kinship and the families we support. Maintain and contribute up-to-date understanding of kinship care
- Deliver effective administration with attention to detail and keeping to deadlines
- You'll identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaign work. Your work will directly contribute to our advocacy efforts and help us drive positive change for kinship carers
- Actively contribute to delivering and evidencing a high-performing service
- Take responsibility for your ongoing continued professional development
- Work in line with the Kinship values
How to apply and tips for your application:
- Please send us a cover letter and a CV.
- Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
- Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack available for download below.
- Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
- Don’t go over 2 page on your covering letter.
- As part of the interview process, we will send you some of the questions in advance.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
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The client requests no contact from agencies or media sales.
Battersea's Launchpad Programme team has been established at Battersea to deliver our huge exciting and transformational Data Strategy, streamlining the way we receive, manage and work with data right across Battersea. Our new approach will enable smoother animal, customer and supporter journeys and will help us to embed a truly data and insight-driven approach at Battersea.
Supporting the Senior Analysis Officer and the Reporting & Data Quality Officer, this new role will help us to provide and maintain comprehensive reporting and analytics for both the Income Generation and Operations teams at Battersea. By joining our team, the successful candidate will play a key part in enhancing our data capabilities and supporting our mission to be there for every dog and cat.
To be successful in this role, you will have experience of working with data visualisation tools, excellent numerical and analytical skills, the ability to communicate complex data, analysis, or technical information, and experience of writing queries to extract and manipulate data using (e.g.) SQL, Power Query, etc.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 6th February 2025
Interview date(s): TBC
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
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The client requests no contact from agencies or media sales.
We are seeking a passionate and experienced Fundraising Manager to join our small and dynamic team during an exciting period of growth for the organisation. This newly created role will be a crucial role in developing and implementing fundraising strategies to support our mission and ensure the financial sustainability of the Charity.
It will include identifying new funding opportunities as well as creating strategies to build our regular donors, discover and work with high-net-worth individuals, develop corporate partnerships and legacy campaigns. This role will also consist of overseeing community fundraising initiatives and managing one member of staff initially (a community fundraising co-ordinator).
We are looking for someone ambitious and creative with a positive attitude, happy to roll their sleeves up and get involved to enable us to achieve our goals.
This senior role will be part of our communications and fundraising team reporting to the Marketing Director.
This position offers an exciting opportunity for someone who is driven, innovative, and committed to making a positive impact across Neuroendocrine Cancer UK (NCUK) to build a new fundraising team.
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.
Location: Newcastle or London
Salary: FTE £37,807 plus London Weighting if applicable
Hours: Part time (Up to 30 hours per week)
We're looking for a talented and effective campaigner to lead our campaigns on trade and climate justice - in partnership with producers around the world.
You’ll help us achieve long-term, wide reaching change through essential, impactful campaigns. At the same time, you’ll help to recruit and retain supporters through the way you open up opportunities for people to take action and make a difference.
Campaigns are an essential part of what we do at Transform Trade and this role gives you the scope to bring your creativity, ideas and strategy to make trade fairer and the world better. You’ll be working in a team of people committed to growth, committed to learning as we go, and committed to making a difference.
Transform Trade supports producers across the world – helping them build a bright future for their communities and fight for a fairer trade system. Through a combination of direct grants, long-term support, and advocacy, we help producer collectives and social enterprises to thrive – and show the world that a better way of doing business is possible.
It is an exciting time to join our organisation. Following a strategic review, we are embarking on a process of change to shift power to groups in the global south, and to rethink the way we work in the UK. We are committed to equality and providing a diverse and inclusive workplace. We particularly welcome applications from those who are significantly underrepresented in our sector, including disabled people and individuals from Black, Asian and Minority Ethnic communities.
Benefits include: flexible working hours, 25 days of annual leave per year (rising to 27 days after 2 years service) plus UK bank holidays, 1 day off for your birthday, healthcare cash plan, EAP, life assurance and a pension plan with a 7.5% employer contribution.
Closing date for applications: 9am Monday 10th February 2025
Provisional dates for interviews: Week Commencing 17th February 2025
The client requests no contact from agencies or media sales.
This is an exceptional opportunity for a high calibre, Talent Acquisition/Recruitment Manager with a great leadership style and ATS management experience to advance their career with our vital, global organisation.
Mission Aviation Fellowship (MAF) is seeking a Head of Talent Acquisition to drive recruitment efforts across the organisation at a strategic level. You’ll act as the catalyst for results within the UK and further afield, ensuring our strategy, campaigns and branding is robust and effective.
The Role
As the Head of Talent Acquisition, you will oversee our recruitment and talent acquisition activities.
Specifically, you will develop and implement a comprehensive talent acquisition strategy with a focus on digital optimisation. You will also manage recruitment campaigns and employer branding initiatives to engage diverse talent pools.
Overseeing UK and international recruitment activities, you will ensure the seamless use of our ATS, compliance with employment law, and effective collaboration with internal teams and external partners.
Playing a critical role in our recruitment work, you will lead improvements in recruitment processes, leveraging data-driven insights and emergent technologies, whilst managing select processes, ensuring robust and efficient candidate assessments.
Additionally, you will build and maintain relationships with key external bodies, including Christian organisations, aviation industry groups, and universities.
Location: Based at the MAF UK Offices in Folkestone, Kent or in the Oxford, Cambridge area as we seek to launch a new hub in the Milton Keynes area. We welcome hybrid working in line with our flexible working policy, organisational needs, the role and your location.
About us
Mountains. Jungles. Swamps. Unrest. No roads. Mission Aviation Fellowship (MAF) is a Christian organisation that uses light aircraft to overcome these barriers to help bring practical help, physical healing and spiritual hope to some of the world’s most remote and inaccessible communities.
Millions of people cannot access basic medical care, clean water, schools or receive the Good News of God’s love, simply because it’s too dangerous or time-consuming to reach them. We provide flights for 2,000 aid, development and mission organisations to enable them to transform lives. It’s a great partnership – and you can help make it possible as our Head of Talent Acquisition.
About You
To be considered as the Head of Talent Acquisition, you will need:
- Proven experience in recruitment management
- Expertise in using and managing Applicant Tracking Systems (ATS)
- Knowledge of recruitment-related employment law and GDPR compliance
- Strong interpersonal, communication, and analytical skills
- A CIPD qualification (Preferable)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to work in partnership with The Gurkha Welfare Trust (GWT) who are seeking an experienced, strategic Head of Fundraising with proven success in senior level fundraising including individual giving.
The Gurkhas are soldiers from Nepal who are recruited into the British Army and have been serving our country for over 200 years. GWT supports our Gurkha veterans and their dependants through a range of financial, medical and community aid to relieve poverty and distress.
As part of the Senior management team, the Head of Fundraising will be accountable for the Trust’s fundraising strategy, leading and inspiring the fundraising, marketing and communications team.
You will:
- Demonstrate success in senior level fundraising, across all disciplines, with responsibility for six figure + budgets.
- Have the ability to develop and implement strategic and operational fundraising, marketing and communications plans.
- Have a personable and approachable leadership style, with the ability to communicate across all levels, and influence and persuade a diverse range of stakeholders.
- Have strong interpersonal, communication and negotiation skills.
- Have expert knowledge of fundraising and marketing legislation, regulations and best practice, PR techniques and digital marketing (inc. PPC & AdWords)
- Have a clear understanding of branding/style trends and standards, and the social media landscape.
With an analytical approach, you will take responsibility for financial performance against budgets and forecasts, working closely with the Trust CEO and SMT to ensure that all fundraising activity reflects the vision and agreed priorities of the Trust.
For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Salisbury, Hybrid (3 days in the office, 2 days working from home)
Hours: Full time 37.5hrs with TOIL for occasional additional hours worked as required at events and business meetings.Closing date for applications: 9 February 2025
However, applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment
Community fundraising is at the heart of Lingen Davies, and we are very fortunate to have a strong tradition of support across our region. Our Community Fundraising Manager will work closely with colleagues across the charity to drive and grow our community fundraising even further, ensuring excellent supporter care and stewardship, and building long term relationships for the charity. Attending a range of community events and networking opportunities to act as the face of the charity, including delivery of presentations, and to raise our profile across the region. You will also form part of the team delivering our major fundraising and engagement events each year.
You will be responsible for maintaining and growing relationships with our community supporters, with a specific focus on supporting our highly effective fundraising committees. These are already established in Shrewsbury and in Montgomeryshire, and we are looking to set up more committees across the region. You will manage a small team of Community Fundraising staff and ensure they have what they need to offer the best possible support to people in our community who wish to support us. There will be a specific remit for this role, initially to build support for Lingen Davies in Telford and Wrekin.
Working to agreed budgets, you will help us to reach ambitious fundraising targets to ensure that we can provide the best possible support for people living with cancer in Shropshire, Telford and Wrekin, and Mid Wales.
You will work with colleagues to develop the use of our CRM system and apply data analysis to support delivery of the role, and to develop future plans and direction. You will be self-managing, motivated, have excellent interpersonal skills and be computer savvy!
We are entering an exciting new phase of growth and development, and this role has grow with us. If you would lke to be part of a team making a real difference to lives in our community, we'd love to hear from you.
To apply, send a CV and cover letter (no more than two pages) detailing:
- Why you would like to work for Lingen Davies
- How your experience and skills makes them the best candidate for the role
- What the key opportunities and challenges you think you would encounter in the role
We exist to e hance cancer services and improve lives in Shropshire, Telford & Wrekin, and Mid Wales.
The client requests no contact from agencies or media sales.
Help build powerful and sustainable communities of peer support groups for kinship carers.
About the role:
Funded by the Department for Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
Who we are looking for:
We are seeking an person who possesses the drive, passion, and skills to:
- Develop new Peer Support Groups across a diverse range of communities
- Demonstrate the energy and enthusiasm required to achieve key targets and objectives
- Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the development of safe and effective support services for the kinship community
- Maintain current Peer Support Group levels, taking the lead from the national Hub
- Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.
As you establish new groups, you will provide support and training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
We are ideally looking for candidates based close or within easy reach of our priority development areas which include; Reading, Oxfordshire, West Berkshire, Slough and Hampshire but also able to travel to other key locations across the South East and along the M4 corridor.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Key responsibilities:
Service delivery:
- In-person (face-to-face) strategic outreach into local communities including setting up and attending local engagement events
- Set up and develop sustainable in person peer support groups, initially attending and leading sessions in person before transition to self-sufficiency
- Working with existing groups that are at risk, closed or need support that need replacing or rejuvenating to maintain DfE service level agreement, in addition to new groups. Targets are subject to change and are not fixed
- Recruit and retain support group leaders to develop their peer support groups
- Assist with the delivery of training to support group leaders and groups to become self-sufficient
- Develop strong boundaried and positive relationships with support group leaders – building resilience, empowerment and community
- Support established groups (including independent) in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community
- Follow (and where appropriate support further development off) the service blueprint to develop sustainable peer support groups
- Collaborate with the Peer Support Hub team to provide a joined-up and positive user experience for kinship carers
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning
- Provide regular reports to ensure targets and SLA are met for the service
- Support continuous development and improvement of the service (new systems and processes) as required
Team culture:
- Act in the best interest of Kinship and the families we support
- Maintain and contribute up to date understanding of kinship care
- Deliver effective administration with attention to detail and keeping to deadline
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work
- Actively contribute to delivering and evidencing a high performing service
- Take responsibility for your ongoing continued professional development
- Work in line with the Kinship values
Some tips for your application:
- Please provide a 2 page cover letter and a CV.
- Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
- Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack available for download below.
- Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
- Don’t go over 2 pages on your covering letter.
- As part of the interview process, we will send you some of the questions in advance.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
![Kinship logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/2rh0eaqlrvm_2024_04_25_05_15_51_pm.jpg)
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The client requests no contact from agencies or media sales.
This exciting new role at Goldsmiths will lead on strategic alumni engagement projects and the development and delivery of highly personalised mid-value and legacy programmes.
What makes Goldsmiths unique?
Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.
About the Department
The Development and Alumni Office is a small, dynamic team responsible for building a culture of support for Goldsmiths, whether that is through philanthropy, volunteering or advocacy. Our fundraising activities support highly impactful projects that change lives and even save lives, and that reflect Goldsmiths’ values of civic engagement, social inclusion and educational excellence.
The Alumni Relations and Regular Giving programme aims to build relationships that inspire alumni, colleagues and friends to support Goldsmiths through strategic projects and initiatives, donations or volunteering. Through our multi-channel giving campaigns, we seek individual gifts, mid-value gifts and legacy gifts.
About the Role
Goldsmiths has an alumni community of 93,500 former students and staff in 160 countries around the world, who offer a unique set of skills and experience. This new role at Goldsmiths has been created to help us expand our Alumni Engagement, Mid-Value and Legacies programmes, which seek the engagement and support of our alumni community.
This role will work closely with the Head of Alumni Relations and Regular Giving to lead on strategic alumni engagement projects and to develop and deliver highly personalised mid-value and legacy programmes.
Alumni engagement and alumni strategic projects (approximately 50% of the role)
This role will lead on the development of strategic initiatives to bring alumni together with Goldsmiths to form relationships, projects and initiatives that support education at Goldsmiths. Projects will be wide-ranging in nature, for example the development of cross-organisational projects such as alumni/student mentoring, or setting up alumni panels, committees or boards to support Goldsmiths.
Mid-value and legacy fundraising (approximately 50% of the role)
This role will lead on engagement initiatives to develop and steward our mid-value and legacy donors who are acquired from our alumni engagement, individual giving and legacy marketing programmes. The legacy programme will deliver highly personalised engagement for legacy prospects and pledgers via events, a legacy society and other initiatives.
About the Candidate
We are seeking a strategic thinker and natural relationship builder. You will have the skills and experience to develop strategic projects that create partnerships between alumni and the College, for the benefit of Goldsmiths and our students. You will have an entrepreneurial approach to identifying new opportunities and developing ideas. You will be experienced in the development and delivery of mid-value and/or legacy programmes, including events, and building personal relationships with alumni and alumni donors, or equivalent. You will be skilled in writing engaging fundraising copy for communications and reports. We welcome applicants with a background in the Higher Education or Not for Profit sector.
Benefits
We have generous benefits - an agile working environment, 28 days' annual leave plus 6 paid closure days (four at Christmas and two at Easter) plus all Bank Holidays, great transport links, a defined benefit pension scheme, support for professional development and a broad range of well-being initiatives such as staff choir, running club and creative writing classes. Goldsmiths, University of London is passionate about advancing equality and celebrating diversity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Murray Parish Trust
Children with a serious illness are three times more likely to struggle with their mental health. Their childhoods are overshadowed by coming to terms with diagnosis, hospital stays, treatment, feeling different from friends or managing how their illness affects daily life. Many of them struggle with severe anxiety and depression, experiencing isolation and trauma during their journey. These children are at much higher risk of long-term mental health difficulties that are more complex and difficult to treat, on top of living with often complex medical needs.
Actors Jim Murray and Sarah Parish’s first daughter, Ella-Jayne, was born with Rubinstein-Taybi Syndrome in 2009 and spent half her short life in paediatric intensive care, Southampton Children’s Hospital. Ella-Jayne died, at home, just eight months old. After they recovered from the immediate horror, Jim and Sarah felt an overwhelming drive to help other children and families and founded The Murray Parish Trust in 2014. They were awarded MBE’s in the King’s New Years Honours 2025 for services to seriously ill children and their families.
Our charity delivers projects that support the mental health of seriously ill children and their families. We improve access to specialist, imaginative and empowering support, at the earliest possible moment, to prevent long-term mental health difficulties. We do this by delivering a vast range of projects in children’s hospitals, hospices and other health or community settings across the UK. These include drama, dance, art, nature and music therapy; bereavement and mortuary suites, distraction equipment that reduces anxiety, sanctuary and quiet rooms; sibling support; counselling and therapy rooms; and psychological support for children/family members.
The role - Head of Public Fundraising and Operations
This is an exciting new chapter for The Murray Parish Trust. Our new Head of Public Fundraising and Operations will work closely with the Board of Trustees and our Head of Philanthropy and Projects to scale our impact and expand reach nationwide. They will play a pivotal role in leading operations and shaping the charity’s future, as well as leading on growing income from community, corporate, individual fundraising, which have been identified as strategic fundraising priorities.
We anticipate time will be split roughly equally between leading public fundraising and operational management. There is some freelance support with marketing, corporate and community fundraising, and volunteer coordination, plus trustee support with events; there is scope to expand the team as income grows. This role will support their work as well as personally deliver public fundraising activity, taking sole responsibility for individual giving and legacies.
This is a job of variety, innovation and opportunity. We are looking for an experienced fundraiser, perhaps an aspiring charity CEO, who is looking to develop skills and knowledge in charity management and strategy. This is a job for someone who is ambitious, collaborative, proactive and who has a genuine passion for championing the mental health of seriously ill children and their families.
Key responsibilities
Fundraising: Work alongside with the Head of Philanthropy and Projects to implement the fundraising strategy, including:
- Delivery of the specific fundraising activity delegated to this role to grow income year on year (individuals, community, corporate, legacies, events), supported by the work of freelancers.
- Strategic oversight of all public fundraising including monitoring, evaluating and reporting to the Board.
- Ensure excellence in donor stewardship that helps retain, grow and diversify support from existing donors.
- Maintain a proactive focus on donor acquisition, across the UK, prioritising areas where we have projects.
- Effectively utilise the CRM to proactively and accurately capture donor information and consents.
- Strong focus on return on investment to ensure efficiency in working nationwide, carefully prioritising activity.
Charity management and operations
- Help to shape organisational strategy, using data insight to drive decision making.
- Data management lead; incl. CRM management, data protection, embedding a culture of data collection.
- Lead on setting and managing annual income and expenditure budgets.
- Ensure compliance with the latest regulatory requirements and sector best practice.
- Coordinate and manage policy, procedure, risk management and wider charity administration.
- Provide support for financial management; incl. outsourced book keeping/monthly management accounts; working with accountants to ensure timely production of the Annual Report and Financial Statements
- Work closely with Board members with specific lead responsibility, incl. with the Treasurer in the production of cashflow and other financial reports.
- Supported by the volunteer coordinator (freelance), manage and develop a network of volunteers and ambassadors (e.g. talks, photo calls, events, collection tins, admin, research).
- Act as Secretary to the Board; including statutory filing, coordinating quarterly meetings and taking minutes, compiling/circulating Board papers, diarising other meetings and communication as needed.
- Represent the charity externally with diverse stakeholders.
- Responsible for the effective management and leadership of the public fundraising and operations team.
Within your cover letter, please provide detail about how you meet the person specification within the Job Description, providing evidence and examples wherever possible. This will be used by The Murray Parish Trust to score your application objectively against shortlisting criteria. It would also be helpful to include why this job opportunity and/or our charity particularly appeals to you. Thank you.
Supporting the mental health of seriously ill children, and their families, through specialist, imaginative and empowering projects.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Knowledge Management and Learning Senior Manager
Contract: Permanent, Full time, 35 hours per week
Location: The role will be based in one of the following Location where WaterAid works, subject to right-to-work eligibility in the respective countries: London - UK, Pretoria - South Africa, Dar es Salaam - Tanzania, Accra - Ghana, and Stockholm - Sweden.
For the UK Location, we offer a minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
Salary: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below:
- United Kingdom: GBP 56,249 – 59,602 per year with excellent benefits
- South Africa: ZAR 1,009,626 – 1,376,465 per year with excellent benefits
- Tanzania: TZS 143,500,704 – 179,375,880 per year with excellent benefits
- Ghana: GHS 610,298 – 925,068 per year with excellent benefits
- Sweden: Competitive salary package
About WaterAid:
Want to use your leading skills in Knowledge Management and Learning to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Knowledge Management and Learning Senior Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid Programme Support and Knowledge team provides technical advisory expertise across programme design and delivery. It leads and supports organisation-wide programme learning and knowledge management, and facilitates knowledge exchange, fosters and supports internal and external programme and technical partnerships and networks.
This role leads the Knowledge Management & Learning sub-team focused on developing and supporting the department’s knowledge management, learning and WASH capacity-strengthening strategies, approaches and processes. It works across the organisation to facilitate the digital curation and management of our programmatic and thematic knowledge.
About the Role:
Knowledge Management and Learning (KM&L) Senior Manager strategically leads and shapes knowledge management and programme learning within the International Programmes Department (IPD), working with senior leadership teams to define, steer and ensure the effective implementation of a department wide KML strategy.
The KM&L Senior Manager also acts on behalf of IPD and PSK in steering and providing strategic leadership on the department’s contributions and requirements regarding WaterAid’s research agenda, programme and technical capacity development strategy, and external digital communications.
The Senior Manager strategically works in conjunction with PSK’s senior leadership team to shape and steer approaches and processes for the collation, analysis, and the uptake of programme knowledge, thought leadership, innovation, and learning. The KM&L Senior Manager reports into the Programme Support and Knowledge Director and their key accountabilities are:
- Strategically lead the design of an organisational programme learning and knowledge management strategy, in alignment with the other key organisational strategies and processes such as those for research, external communications and planning, monitoring, evaluation and reporting (PMER).
- Provide leadership and support to IPD and WaterAid in developing an positive organisational culture of learning and effective knowledge management.
- Lead operationalisation and implementation of the KM&L strategy, including shaping and steering the coordination of organisational processes to collate, analyse and disseminate programme knowledge, thought leadership, innovation and learning.
- Lead the development of organisational mechanisms for knowledge exchange and evolution of our approaches including providing leadership to identify specific strategic knowledge gaps.
- Lead the process and methods to develop and maintain WaterAid’s normative frameworks, standards and guidance materials for both internal and external audiences, coordinating with PSK’s and GPAC’s technical and policy leads.
- Strategically steer and support the Capacity Strengthening Senior Advisor, to drive and support WaterAid's capacity-strengthening agenda.
- Strategically steer and support the IPD’s coordination and interests in the global research agenda as led by the Global Policy and Campaigns department, and steer the effective project management of multi-country programme research projects.
- Lead on the contribution from a KM&L and capacity development perspective within the organisation’s business and bid development efforts by supporting donor engagement, intelligence gathering, and preparation of funding proposals.
- Provide strategic leadership to the team, translated into effective annual priorities, plans and budgets - fully integrated within PSK’s overall plan and linked to the organisational priorities.
Requirements
Essential skills:
- An experienced leader in the area of knowledge management and learning, research and technical capacity development, preferably in the international development sector
- Strong and extensive knowledge management background with a track record of developing effective strategies and approaches for program learning.
- Extensive experience and knowledge of effective knowledge exchange mechanisms and approaches for knowledge evolution.
- Demonstrated ability to lead and design effective applied research initiatives.
- Experience and knowledge of effective capacity development design and delivery.
- Strong IT literacy skills, including designing and maintaining SharePoint or similar information management platforms; and using Microsoft 365 and other web based tools and platforms.
- Experience working in low and middle-income countries.
- Ability to communicate clearly and influence colleagues and peers; ability to work effectively across diverse groups and cultures.
- A self-starter, able to work independently and drive tasks forward to completion, escalating issues where appropriate.
- Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Desirable skills:
- Working knowledge of one or more of WaterAid’s working languages (French, Portuguese and Spanish).
- Experience of formation and nurturing of virtual communities of practices and networks.
- Experience of planning, monitoring and evaluating programmes of work.
- Experience of conducting and/or managing research.
- Sound knowledge of WASH and related development issues such as sustainability, rights and equality.
Closing date: Applications will close at 23:59 on 23rd February 2025. Shortlisting and interviews may take place on a rolling basis and the application process will be closed if a suitable candidate is found prior to the advertised closing date of: 23rd February 2025.
How to Apply: Click ‘Apply’ to upload your CV, cover letter and answering the following question within the application form:
- What are your top 3 skills / areas of experience that you feel best demonstrate your ability to excel in this role?
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Benefits
As an organisation WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. So, in addition to our inspiring global mission and engaging work environment, we have a generous benefit package to help you take care of your health, happiness and wellbeing.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
![WaterAid logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/q3vsfzr_mfo_2024_03_27_08_54_05_am.jpg)
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The Global Leadership Foundation is a network built around its 44 Members, all former heads of government or other distinguished leaders with first-hand experience of the difficulties of political leadership. It is an independent, non-profit Foundation, which exists to support political leadership and good governance around the world by making available, discreetly and in confidence, the experience of those former leaders to today’s national leaders.
The activities of the Foundation are managed by a small London-based Secretariat.
Responsibilities of the Executive Administrator include:
Day to day administration of the GLF office and office systems
Maintenance of all GLF diaries, including co-ordination of the Chair’s programme
Management of the Chair’s UK correspondence
Dealing with inward communications on behalf of the Chair and Members
Support CEO and Projects Director with research and briefing materials
Management of the fundraising database and tracking of donors and donations
Administrative preparations for Meetings
Liaison with service providers
Management of travel and accommodation
To apply for this role, please send your CV and a letter addressed to our CEO, explaining why you believe you are a good fit for this role, and what you will bring to the small and dynamic team that runs the Foundation.
To apply for this role, please send your CV and a letter addressed to our CEO, explaining why you believe you are a good fit for this role, and what you will bring to the small and dynamic team that runs the Foundation.
Interviews will be conducted 3-5 March 2025
The client requests no contact from agencies or media sales.
Executive Assistant
We are looking for an experienced and proactive Executive Assistant who can act as a trusted partner to the CEO, helping to manage complex priorities, build and maintain key relationships, and drive organisational efficiency.
Position: Executive Assistant to the CEO
Location: Gloucester, remote or hybrid working considered
Hours: Part-time 3-4 days per week 22.5-30 hours (flexible working available)
Salary: £33 - £35k pro rata, depending on experience
Contract: Permanent
Reports directly to: CEO
Closing Date: 28th February 2024
Interviews: Interviews will be held on Wednesday 12th March or Thursday 14th March – please let us know if you are not able to make either of these dates when submitting your application, thank you.
The Role
This is a senior executive role to support the CEO achieve the organisational strategic objectives and vision and mission.
Key area include:
• Develop a sound understanding of CEO’s requirements, priorities, ways of working and uses this knowledge to develop networks, support CEO to make the best use of their time and manage their schedule, calendar, travel and events
• Support CEO to prioritise in line with our strategy, mission and vision
• Proactively manage and grow CEO's network and build the reputation of TMW
• Provide adhoc support to the Executive Leadership Team (currently one other person) when required, including EA support to when CEO is on annual leave
• Use and promote systems to increase efficiency within own role, CEO role and wider organisation
• Input into and help the shape the system requirements for the wider organisation
• Organise and maintain efficient digital and physical filing systems using TMW systems and standards
• Support CEO around prioritisation and ensure that TMW staff and stakeholders are connected to the right people
• Handle all internal and external communications, screening calls, emails, and visitors with professional discretion
• Manage complex administrative tasks including preparing reports, presentations, and handling confidential documentation
• Coordinate between departments and team members to ensure smooth workflow and project completion
• Take detailed minutes during meetings and follow up on action items
• Assist with special projects and additional administrative duties as assigned
• Manage social media communication in a way that builds profile of CEO and wider organisation
About You
You will have experience of working in a similar role with similar responsibilities, so will likely be working as an Executive Assistant or have worked as one before. Please give examples of your experience against these responsibilities in your letter and CV.
The ideal candidate will bring executive support experience, demonstrating exceptional organisational abilities and emotional intelligence. You will need to be someone who can anticipate needs, think strategically, and maintain professional discretion whilst handling sensitive information.
We're seeking an individual who shares a passion for transforming young lives through music and can effectively represent both the CEO and stakeholders.
About the Organisation
With a mission to inspire and transform young lives through music, the organisation aims to break down barriers and build confidence, self-belief, and motivation among young people, enabling them to reach their full potential in both music and their lives. This work focuses on inclusivity and diversity, engaging with under-represented young people, particularly those from challenging circumstances.
Benefits include:
• Pension is 3% of basic salary
• Flexible working
• Lots of staff training and development opportunities
• Cycle to work scheme
• Enhanced maternity policy
• Wellbeing and social programme for staff
• Annual leave entitlement: 22 days plus bank holidays plus all the days between Christmas and New Year
• Staff can request additional unpaid leave throughout the year
• An amazing staff team and culture
You may also have experience in areas such as PA, EA, Personal Assistant, Executive Assistant, Secretary, Senior Administrator, Admin Manager, PA to the CEO, EA to the CEO, Personal Assistant to the CEO, Executive Assistant to the CEO, Secretary to the CEO.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.