Digital Communications Officer Jobs in Liverpool

Job Title: Employment & Engagement adviser 

Reports to:  Services Manager  

Line Reports: N/A 

Location:  Hybrid. Liverpool role: involves regular travel within Liverpool to provide in-person support to clients (approx. 1-2 days per week), and travel to Manchester office for team working (approx. once per fortnight as a minimum). West Midlands role: contracted to work at our Birmingham office at least 2 days a week. Manchester role: contracted to work at our Manchester office at least 2 days a week. 

Salary: £24,000-£26,500 

Hours: 37.5 hours per week, with occasional evening/weekend work (TOIL provided) 

Contract: 12 month fixed term contract

Language requirements: Fluency in English and at least one target language is desirable e.g., Arabic, Tigrinya, Ukrainian, Pashto, Farsi, and Dari, Cantonese. 

Overall purpose: 

We are excited to offer the opportunity of a new role within our Services team. In this role, you will work closely with our team of Employment Advisers to co-work with clients who need support for intensive jobs search and applications. You will also be involved in the enrolment and management of your own caseload of work-ready clients.

We are looking for candidates with experience of supporting individuals with barriers to work into paid employment, who also understand how to create links with local employers to advocate for individual clients. Within this role you will carry a significant responsibility, managing a caseload of work ready clients who have experienced forced migration who are closer to the labour market and supporting them in securing meaningful employment.   

You will provide one-to-one personalised support to ensure your clients access employment opportunities. This involves working with clients to progress in their employment goal, agreeing actions to provide a clear pathway into employment.   

You will work with clients online and by phone, as well as in person to monitor their progress towards their goal.

Another part of your role is to reach out to local employers to facilitate access to local jobs and build relationships to advocate for your clients. You will also support the wider team to understand where to find employment opportunities and build relationships with key employment networks. 

Complementary support will be delivered through use of our volunteers where you will book appointments for clients who require interview practice/mock interviews, allocating time slots according to availability and the volunteer’s specialty.   

We offer a strong team environment, where your ideas and drive will be welcomed and where you as an individual can make a real difference to people’s lives.  

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Which location you are applying for
• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Sunday 1st September. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment. Previous applicants need not apply.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).