Digital Communications Executive Jobs in Islington, Greater London
Title: Head of Operations
Contract type: Fixed term, maternity cover (July 2024 – May 2025)
Hours: 0.8 FTE (4 days per week)
Salary: £46,400 (£58,000 FTE)
Reports to: CEO
Manages: Studio Managers (Bloomsbury & Deptford), Events and Venue Coordinator, Event Manager (freelance), Youth and Community Producer (freelance)
MAIN PURPOSE OF THE JOB:
As a key member of the leadership team, the Head of Operations (HOO) plays a vital role in the development and delivery of Cockpit’s strategic plan, working closely with the Chief Executive. The HOO will ensure operational excellence, site optimisation in Bloomsbury and Deptford and lead on property strategy. The role encompasses oversight of the maker community, management of IT systems, leading on HR and responsibility for health and safety compliance.
This role would suit an entrepreneurial self-starter with demonstrable experience in property and building management, project management, budget and fiscal control, HR and team management. Knowledge of planning, business and charity financing, leasehold and landlord-tenant legislation is desirable. The role requires strong negotiation skills and the ability to exert influence and maintain critical relationships. It requires a keen focus on delivery and detail as well as the ability to retain big picture perspectives. Exemplary communication skills and the ability to manage multiple priorities are essential.
MAIN DUTIES:
1 PROPERTY AND BUILDING MANAGEMENT
Cockpit has two sites in Deptford and Bloomsbury. At each site, a Studio Manager has responsibility for the day-to-day running of the sites and liaison with makers. The Studio Managers will report to the HOO who will coordinate, plan and/or oversee all the practical management of the buildings including repairs and maintenance; alterations and refurbishments; space allocations and use of space; health and safety; tenant/maker welfare/support etc.
The HOO will manage the Studio complexes to ensure they meet the requirements of the charity and resident makers while ensuring commercial optimisation.
The HOO will ensure efficient use of space and consider charitable and commercial objectives when setting prices and rates to ensure a balanced outcome. The HOO is responsible for ensuring compliance on all aspects of Health and Safety, insurance and risk assessment.
The HOO is responsible for project managing all future real estate projects from inception to completion. They will ensure that sufficient resources, budgets and expertise are in place for such projects. The HOO will sit on Cockpit’s Property Committee.
2 LEASES, INSURANCE, LEGAL, RATES AND LA
With oversight from the CEO and Board, and relevant legal advice, the HOO will manage leasehold negotiations with Cockpit’s landlord, Camden Council. The HOO will report on such matters to the Property committee of the Board.
Working with the CEO, the HOO will manage licences issued to studio holders developing pricing structures and documentation that reflect Cockpits charitable aims and commercial objectives.
Working with the CEO, the HOO will set hire rates, rentals and other pricing related to Cockpits spaces and services in line with Cockpit’s charitable aims and commercial objectives. They will be responsible for issuing associated contracts and licences.
The HOO will oversee all insurance requirements and ensure that terms required are met. The HOO will oversee legal compliance issues in collaboration with the CEO and as directed.
The HOO will maintain good relationships with Local Authorities and be responsible for monitoring and overseeing all rates or other levies in relation to the buildings or the charity itself.
3 COMMERCIAL EVOLUTION AND PROJECTS
The HOO will take an active leadership role in developing and delivering commercial opportunities for the charity in line with its charitable objectives and the strategic plan. The HOO will lead on the strategy for development of space and venue hire, tours, better utilisation of space, and AV studio hire. The HOO will evaluate commercial opportunities/risks and will manage the delivery and ultimate running of such spaces.
The HOO will also oversee the successful delivery and oversight of the cafe operator in Deptford.
4 LIVE EVENTS
The HOO will actively contribute to the creative development of Cockpit events, including but not limited to Open Studios. They will be responsible for the operational planning and timely delivery of the events including budget management. The Event Manager and Events Coordinator will report into the HOO on all relevant events.
The HOO will be responsible for ensuring there is clear post event reporting from all departments, and that this is tracked year on year to ensure it informs future strategy, budgets and investment.
5 YOUTH AND COMMUNITY
Working with the CEO, HOO is responsible for overseeing Cockpit’s Youth and Community activities. They will be responsible for the recruitment and management of the producer, as well as overseeing budgets. The HOO will oversee the programming of any Youth & Community activities across the year and ensure these are aligned to the charities objectives and are properly funded. They will work closely with the Head of Development and Youth and Community Producer to ensure Cockpit targets the correct funding bids and works with the correct partners to deliver impactful programmes in a cost-effective manner.
6 IT and DATA MANAGEMENT
The HOO is responsible for managing Cockpit’s external IT consultant to ensure that all hardware and software bought and used by the charity is up-to-date, efficient, cost effective, secure and suitable for the charity’s activities.
The HOO is responsible for overseeing all software and digital upgrades including but not limited to the charity’s CRM, cloud-based services and future automation.
7 DATA AND GDPR
The HOO will play a central role in the planning and correct implementation of any data programme for Cockpit. This will be in close collaboration with the Head of Marketing and Digital and the CEO.
The HOO is responsible for GDPR for Cockpit and will take on responsibility for compliance and other copyright or legal practices in relation to safe data management, firewall implementation, working closely with the Head of Marketing and Digital on these matters.
8 COMPLIANCE, RISK REGISTER, HANDBOOKS, HR
The HOO has line management responsibility for the Deptford and Bloomsbury Studio Managers, Events and Venue Coordinator, Event Manager, Youth and Community Producer and overall responsibility for Cockpit’s HR function.
The HOO will take responsibility for ensuring compliant staff practices in relation to up-to-date staff contracts, health and safety, maternity and all other relevant HR matters. In association with the CEO and Financial Controller, the HOO will manage and record annual leave.
The HOO will work with the Studio Managers to ensure good Maker welfare and be responsible for policies that result in positive outcomes in relation to the Cockpit community.
The HOO will liaise with the CEO and advise on risks in the HR area and will sit on the People Committee of Cockpit.
The HOO will evaluate when HR risk requires external advice and will agree any necessary actions with CEO.
The HOO will be responsible for the Staff Handbook, The Trustee Handbook, Maker Welcome Pack/Handbooks and all relevant compliance materials for updating and circulation, including all company policies.
Working with the CEO, the HOO will manage the Risk Register and update the Board in a timely manner on any pertinent and impending changes to that with the potential to impact the charity. The HOO will be a member of the Finance, Audit and Risk Committee (FARCo) of Cockpit.
The HOO will take on responsibility for recruitment practices and onboarding activities for new employees, contractors and trustees.
The HOO will oversee the performance review process, coordinate staff training and be responsible for the training budget.
9 DIVERSITY AND INCLUSION
In conjunction with the CEO, the HOO will oversee and implement policies that foster and reflect the charity’s commitment to diversity and inclusion. This may include managing new and existing initiatives, updating policies and undertaking formal reviews. The HOO will champion Cockpit’s diversity objectives at the Board’s People Committee (PeCo).
10 COMMITTEES AND BOARD
The HOO will provide a support role to the CEO on preparation of Board papers and reports. The HOO will coordinate committee meeting dates and circulate them to the members appropriately, with administrative support. The HOO will oversee the minutes for all meetings, working with an external minute taker. The HOO may maintain activity lists and will work with the CEO and the Board of Trustees to ensure exceptional Governance.
11 CEO DEPUTISATION
The HOO will support the CEO as needed and may, on occasion, be asked to provide support to the Board of Trustees and the Chair.
PERSON SPECIFICATION
Essential knowledge, skills and experience
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Substantial experience in a similar role with senior responsibility for all aspects of operations
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Sound expertise in property management and building management
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Excellent organisational skills including effective planning, prioritisation, risk management, and reporting
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Good financial management skills: budget setting, control, monitoring and resource management
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Events management skills and experience
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Experience of negotiating with, contracting and managing external suppliers to ensure high quality delivery
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High-level people management skills, experience of managing a team, and knowledge of sound HR practices
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Experience of working in a charity or social enterprise and working with a Board of Trustees
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Strong written and verbal communication skills
Desirable knowledge, skills and experience
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Knowledge or experience of craft, design, fashion and/or the wider creative industries
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Experience of building commercial or community/creative partnerships
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Experience or knowledge of fundraising
Essential qualities and attributes
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Demonstrable commitment to equality, diversity and inclusion
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Entrepreneurial and solution-focused, with the ability to approach issues both flexibly and with creativity
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First-class attention to detail and high standards of professional conduct
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Customer-focused, empathic approach, able to communicate and build professional relationships with a wide variety of people and to adapt delivery style as appropriate.
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Affinity with Cockpit’s mission and values as a leading UK social enterprise enabling creative people to succeed.
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Self-starter with an ability to work positively as part of a small team
Applications due by: Midnight, 30th June 2024
First Interviews (online): Tuesday 9th July 2024
Second Interviews (in-person): Monday 15th July 2024
The client requests no contact from agencies or media sales.
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.
We are looking for a Content Coordinator to join our small but dynamic communications team.
As CLAPA’s Content Coordinator, you’ll be responsible for publishing a steady stream of stories, blogs and other engaging content on our website and other platforms.
The UK cleft community is full of fantastic stories waiting to be told, and you’ll be there to sensitively support people of all backgrounds to share these stories with your insightful questions and top-notch editing abilities. You’ll be comfortable talking to everyone from school-age children to NHS cleft surgeons to get the kind of content that will inspire and engage our community.
You’ll be our go-to writer when a new resource needs to be drafted or edited, and you’ll enjoy the challenge of adapting your writing to different briefs and communicating complex ideas to people of all ages and abilities. This is a brand new role to meet rising demand within the team, so you will have a real opportunity to make the role ‘yours’. You’ll have the freedom to try new things, share ideas, learn from feedback, and work with others to solve problems. While you’re expected to be proactive in fulfilling key tasks, you’ll be fully trained and supported in every aspect of your work by the Head of Impact.
Our ideal candidate is a creative and confident writer who shares our values and our staff team’s dedication to supporting the UK cleft community.
Our outgoing Communications Officer in March 2024 had this to say about their role:
“CLAPA is hugely encouraging to new ideas and brings out the best of your strengths whilst providing the support to develop and grow. I have never worked for such a friendly, caring, hardworking team that is incredibly proud to deliver our services to the cleft community. […] Do not hesitate to apply if you want to feel part of a positive and supportive charity filled with dedicated and talented colleagues!”
How to Apply
Please complete the Application Form linked in the Recruitment Pack. For safeguarding reasons, we are not able to accept CVs.
Applications close: Monday 1st July at 9 am
Interviews: Wednesday 10th July (via Zoom)
Start date: ASAP
The client requests no contact from agencies or media sales.
About the role:
The Advice Service Manager is responsible for all advice team operations and developing the Kinship advice pathway.
You’ll manage a team to deliver a consistent, high quality and effective service. You’ll be responsible for developing and implementing systems and monitoring service quality and performance.
Continuously improving the service, embracing digital solutions and creating efficiencies and processes to drive performance, you’ll increase our ability to provide more support to kinship carers across England and Wales.
You’ll ensure that kinship carers are able to access the information and advice they need in an accessible and consistent way within a clear operational framework.
Key responsibilities include:
- Deliver high quality, targeted and tailored advice to kinship carers in England and Wales.
- Develop a service framework that delivers a consistent service within clear timeframes.
- Set out clear expectations for enquiry response across all channels.
- Manage daily advice line operations, including work on cases, data and continuous improvement.
- Act as deputy designated safeguarding officer (DDSO) providing clear advice on actions needed when safeguarding concerns are raised.
- Develop and manage a high performing team.
Essential criteria includes:
- Substantial working knowledge of advice service delivery frameworks.
- Working knowledge of call handling and client record systems.
- Working knowledge of assessing the needs of individuals (e.g. social care, financial and legal) to provide appropriate advice and information.
- Substantial experience managing an advice service or similar, ideally in a health, social care or charitable organisation.
- A strong background in advice work with proven experience in an advice-giving role.
Key dates:
- Deadline: 9am, Monday 8 July 2024
- Interview 1: 24/25 July 2024 (2 hours, online). This interview will consist of an online interview and presentation; and a team session, including preparation time and facilitating a team activity.
- Interview 2: TBC
How to apply:
We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.
Questions for application (along with CV):
- Using examples of your work, give an overview of how your experience equips you to be an effective and dynamic advice service manager.
- Give examples of how you have used operational frameworks to deliver consistent and boundaried advice services. If you have similar experience in another field please clearly demonstrate how that experience would transfer into this role.
- Describe how you have used call handling and client record systems in your work giving examples of how you have integrated the use of both within your practice.
- What makes you a great team manager? Give examples of how you have supported teams and individuals to flourish and when you have had to step in to address behaviour or performance issues.
- Give an example of service innovation you’ve led or been involved in. Outline your role and approach, how you involved users and the service improvements that were delivered as a result.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
![Kinship logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/2rh0eaqlrvm_2024_04_25_05_15_51_pm.jpg)
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![231016_Kinship_9873-1080x720.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/231016_kinship_9873_1080x720_2024_04_25_05_15_50_pm.jpg)
![steam-train-1-1-1024x576.png](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/steam_train_1_1_1024x576_2024_04_25_05_15_50_pm.png)
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The client requests no contact from agencies or media sales.
We're looking for a talented and experienced Marketing and Product Lead to join our ambitious Community and Events fundraising team.
Marketing and Product Lead
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely.
Salary: £46,758 - £48,706 per annum plus excellent benefits
Salary Band: Band G2
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
You'll play a key role in supporting continued income and participant growth through our portfolio of sporting, challenge, community fundraising activities, and mass participation products.
In this role, you'll lead the development of a cohesive marketing strategy and insight-led approach to product development for our community and events fundraising team. You'll work collaboratively with colleagues across the organisation to reach, engage, and build meaningful long-term relationships with our supporters. You'll champion an insight-driven and engagement-first approach to marketing and product development, with our audiences at its core.
You'll innovate and test new marketing channels, products, and approaches. You'll stay up-to-date with the latest marketing and sector trends and identify opportunities to ensure we can proactively respond to an evolving external environment.
A key part of your role will be to lead our team of supporter-facing Fundraising Executives and ensure they provide consistent and exceptional supporter stewardship to our incredible fundraisers.
Who are we looking for?
You will likely have experience in a similar role for another charity or significant experience in:
- Marketing events (particularly organisation owned and digital products, as this is a development stream for us)
- Developing community-based products with central marketing budgets
- Supporter stewardship
Feasibility and insight will be the backbone of your work. You'll be able to demonstrate how you've used data to drive decisions and develop products and campaigns. You'll also be digitally savvy, and an ability to create and manage Meta campaigns would be a great advantage.
Being at the centre of the Community and Events team, your communication skills and ability to build strong, outcome-focused relationships will be key to your success.
If you're enthusiastic, hardworking, and motivated by helping others achieve something amazing in support of a cause that means the world to them, we'd love to hear from you!
We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.
Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.
Closing date for applications: 9am on Wednesday 3 July 2024
Anticipated interview date: Monday 15 July 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
- Cycle to work scheme
- Death in service scheme
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is thrilled to be working with a leading health charity as they search for a Head of Content and News to support them for a fantastic 6-month fixed term contract.
The successful candidate will be tasked with spearheading a team in crafting impactful media that ignites awareness and empowers the organisation’s community. You will oversee the creation of top-tier health content, ensuring everyone impacted has the knowledge and support to thrive.
Key Responsibilities:
- Own external communications, crafting strategic narratives that shape public perception.
- Cultivate relationships with media, influencers, and stakeholders to challenge misconceptions, elevate awareness, and champion the needs of those living with and at risk of the condition.
- Head a dynamic press team, safeguarding the organisation’s reputation and aligning media efforts with their goals.
- Guide content creation via integrated campaigns, collaborating closely with marketing and communications.
- Oversee a multidisciplinary content team, setting the strategic direction for high-quality, evidence-based content across print and digital platforms.
- Champion accessibility, trust, and relevance for diverse audiences (patients, families, healthcare professionals, and stakeholders).
- Build strong partnerships across the organisation, offering invaluable expertise to colleagues.
- Lead and develop a team of media, content, and web specialists, fostering excellence within your domain.
- Translate complex information into clear and motivating written and verbal communications.
- Contribute actively as part of the senior leadership team, providing strategic guidance and shaping the future of the organisation.
- Serve as a trusted advisor to the Executive Team and Board of Trustees on critical issues like crisis and reputation management.
Person Specification:
- Existing strong relationships with key journalists, health care sector is preferable.
- Someone who works confidently with internal and external stakeholders to secure buy-in and drive action.
- Ability to build strong relationships across the organisation, ensuring colleagues receive the support they need for success.
- Previous experience overseeing budgets, monitoring expenditure, and reporting on financial performance.
- Experience in communicating confidently with senior stakeholders.
- Understanding of the media landscape and someone who excels at working with media outlets.
- Possess a strong understanding of the health and political environment (advantageous).
- Someone who stays current on the latest advancements in communications and digital content.
- Experience responding quickly and driving projects to completion efficiently.
- Ability to maintain a calm and resilient demeanor in demanding situations.
- Able to manage a heavy workload effectively within a critical area.
- A team player who enjoys collaboration and fosters a positive, results-oriented environment through teamwork.
What’s on Offer:
- A fantastic salary of £58,000 to £64,000 for the ideal candidate.
- Remote working with just the occasional visit to the charity’s central London Office.
- 6-month fixed term contract.
- Working with a groundbreaking charity that is changing the lives of people with their work.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Global Press & PR Manager
Reporting to: Director of Marketing & Communications
Contract Type: Full time (37.5 Hours) Permanent
Principal Location: London (minimum 3 days a week in our London HQ)
Salary: £34,000-£42,000
Part 1: Role Purpose:
The Global Press & PR Manager will play a vital role in growing awareness and exposure of Street Child, working with journalists, editors and media houses to build a consistent and pro-active media presence. Street Child’s Global MMC team is fully integrated into the whole organisation and our primary aim is to raise awareness of Street Child and act as a force-multiplier for fundraising efforts.
The role will explore new media relationships and re-ignite existing contacts, turbo-charging the value press and media generates for Street Child.
This is a role for a high-class media professional with a passion for our mission, great energy, imaginations and fantastic relationship building skills. This role requires an individual who will be based in our London office for a minimum of three days a week.
Tasks include delivering media coverage across global outlets, supporting the delivery of media training and briefings and the management/development of Street Child’s podcast.
Part 2: Key Responsibilities:
Delivering global media coverage (80%):
- Develop and maintain close working relationships with journalists across a range of broadcast, print and digital media outlets, looking beyond mainstream media to deliver global reach.
- Writing and publishing compelling, engaging press releases
- Manage and deliver media coverage on key campaigns and initiatives
- Support on the delivery of media briefings, including for the CEO, where required
- Lead and deliver PR campaigns, including influencer activations and activity
- Support the planning and management of overseas and UK trips for the purpose of generating coverage and content, often with journalists or high-profile supporters
- Be available for out of hours media, this will see you handling media enquiries and proactively pushing out stories at the weekend and out of hours during the week- this is crucial to communicating our rapid responses in a timely manner.
- Podcast management and development (10%)
- Develop and implement Street Child’s podcast strategy, aligning it with the broader communications and fundraising goals.
- Plan, research, and produce engaging podcast episodes, ensuring high-quality content that highlights Street Child’s programmes, impact stories, and key messages. This includes scripting, interviewing, editing, and post-production.
- Identify, reach out to, and coordinate with potential guests, including Street Child staff, beneficiaries, industry experts, and celebrity supporters. Manage these relationships to ensure a diverse and compelling line-up of interviewees.
- Monitor and analyse podcast performance metrics, listener feedback, and industry trends. Use insights to continuously improve content quality, format, and reach, ensuring the podcast remains relevant and impactful.
- Work with the wider team to develop and execute marketing and promotional plans to grow the podcast’s audience.
Strategic support (10%):
- Working closely with key stakeholders from other departments within Street Child to provide PR support, as well as developing and executing creative ways to deliver Street Child’s objectives.
- Building high profile, positive awareness of Street Child and our mission across PR; this must help to educate the public and demonstrate the scale of our impact with key external stakeholders.
- Providing PR support to key moments throughout the year, such as our “Back to School” campaign in order to achieve mass audience engagement
- Support the Director of Marketing and Comms to protect Street Child’s reputation
- Working with our programme teams to deliver stories which communicate our impact and highlight our emergency work
Part 3: Person Specification
Attributes /Essential / Desirable
Experience and Knowledge:
- Experience working in a busy, high pressure Press Office, in-house or a Marketing/Press Relations agency.
- Experience in developing and executing PR strategies, across multiple media platforms and with a range of internal/external stakeholders
- Excellent personal contacts with journalists from a range of global publications and PR/Marketing professionals
- A strong portfolio of media coverage in a variety of outlets for a wide range of PR initiatives
- Ability to identify the media hook and shape the key media lines
- Strong and proven ability to successfully pitch stories to key external contacts and high-profile media professionals Understanding of, and interest in, the international development sector
- Interest in child education and/or international development
- Experience in developing podcasts, including editing
Skills and Abilities:
- Excellent spoken and written English skills
- Excellent interpersonal and communication skills
- Flexible attitude
- Exceptional organisation skills with an ability to juggle short-term, tight deadlines with longer term projects
- Excellent writing skills, including writing engaging press releases, features and comment pieces
- Commitment to international development and Street Child’s mission
- An energetic team player who can effectively collaborate with a can-do approach
- Ability to be flexible and adaptable across the wider fundraising team
- Excellent relationship building and influencing skills with a range of internal and external stakeholders
- Ability to interview
Other:
- Willing to travel within the UK and overseas to programme locations
- A commitment and alignment to the values and objectives that Street Child holds
About Street Child:
Street Child began working in Sierra Leone in 2008 with one project for 100 children. In just 15 years we have reached over 1,000,000 children across more than 20 countries. Powerful, imaginative, professional, and at times brave, communications and story-telling have been a key driver in our early development - and will be equally critical if we are to continue to grow our impact for children living in the world's toughest contexts.
Street Child’s commitment to Safeguarding:
Street Child is committed to the safeguarding and protection of the communities we serve, our partners, our volunteers, and our staff.
As part of this commitment to safeguarding, all offers of employment will be subject to satisfactory references and appropriate background checks. Street Child also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will be joining a small but passionate team, full of positivity, energy and drive to succeed. We need someone who will be a part of our success, helping to achieve our new vision for the charity, to create lasting memories for all children and young people with a life limiting illness.
Rays of Sunshine exits to brighten the lives of seriously ill children aged three to 18 across the UK by granting magical wishes and providing ongoing support within the community. Our work creates a positive distraction, reduces isolation, improves self-esteem and creates precious memories and smiles.
In this role you will be responsible for working across corporate partnerships, major donors, trusts and foundations, with a prominent focus on developing our pipeline of prospects and relationships across corporate partnerships and major donors. The charity has a history of success in these areas and we would love to have someone join the team to build upon this success.
The ideal candidate will be driven and ambitious, with experience in one or more of the above areas but you must have significant experience in developing a pipeline and evidence of securing 5 and 6 figure partnerships or gifts.
With a new fundraising strategy and 3-year income growth plan, and support from the organisation where fundraising is embedded throughout, including a supportive board of Trustees and connectors, you will have plenty of opportunities to build relationships and to be a part of the future success.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
If you enjoy being part of a team that works to execute exciting campaigns, contribute to the retention of valued supporters, and ultimately raise money for a great cause – then we’d love to hear from you.
This role is focussed on the effective delivery of our fundraising campaign, wear it pink. Along with the Mass participation team, this role will play a key part in the planning and execution of a campaign that reaches thousands of people and raise millions of pounds each year.
You’ll be responsible for building long-lasting relationships with our valued supporters, accurate delivery of processes, assisting in the design and creation of fundraising materials and working across teams to deliver a high-quality fundraising product.
We’re looking for a passionate, efficient and creative executive who is ready to help and who’s keen to be part of a fun and energetic team.
About you
This is an excellent opportunity to develop your skills in the world of mass participation fundraising, project management and the charity sector. To do this you will have an understanding of mass participation fundraising with excellent multi-tasking skills and attention to detail. Helpful and collaborative in your approach, an interest in relationship fundraising is essential.
As well as your keen interest in project management and relationship-building, this role will allow you to hone your excellent planning and time management skills as you will lead on several projects from start to finish.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now Recruitment Team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9am on Tuesday 16 July 2024
Interview date Week commencing 22 July 2024
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen at Mile End Climbing Wall for Marketing and Events Manager.
Mile End Climbing Wall (MECW) is the trading name of the charity Development through Challenge (DtC).
Development through Challenge started life as a charity called North London Rescue Commando (NLRC), set up when London was at threat of flood. They moved to the current site from North London, where they had started as a small water sports centre. In the mid-1980s a change in focus led to the formation of Mile End Climbing Wall. It became the climbing wall in London and one of the first climbing walls in England. In 1997 NLRC changed its name to Development through Challenge.
Since then, we have been providing East London and UK climbing communities with high quality climbing and associated facilities that are available to everyone regardless of ability to pay, physical ability, or skill-level. We organise training and challenges that improve people’s wellbeing.
Responsible to the Operations Manager, this position will work with the Senior Managers, Trustees and CEO, to deliver the strategic plan for marketing and communications and manage their operational implementation - including on and offline campaigns, internal and external communications, publications, digital activities, events and PR to raise awareness of brand and reputation and maximise customer and community engagement.
The position will be responsible for the line management of a p/t social media content creator.
Location: Mile End Climbing Wall, E3
Hours: 37.5 hours per week (full time)
This is a position to:
· Deliver the overall marketing and communications strategic plan for Mile End Climbing Wall (MECW) and Development through Challenge DtC).
· Lead on the development of the MECW and DtC brand positions with the DtC CEO and MECW senior management team, retaining a strong visual identity and advocate our external profile and reputation.
· Lead on conceptualising and executing diverse events, from local climbing competitions to virtual campaigns, playing a pivotal role in fostering a vibrant and engaged community.
This role will involve weekend and evening work from time to time, as it requires attending events taking place at The Wall, as well as attending Board meetings when needed. Extra points if you have climbing experience/ knowledge!
What can we offer?
- Competitive salary
- Enhanced sick leave
- Free climbing for you and a PLUS ONE (including gym access)
- Discounted sauna entry
- Employee Assistance programme, including in-person counselling
- Training, learning and development opportunities
We reserve the right to close the recruitment process before the above date if the right candidate comes along early in the process.
Don’t meet every single requirement? Studies have shown that women, people of colour and people with disabilities are less likely to apply to jobs unless they meet every single requirement. At Development through Challenge we are dedicated to building a diverse, inclusive and authentic workplace therefore if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles!
Much of our work is with children and adults at risk of abuse and as such we follow rigorous child protection policies and procedures in our recruitment process. As a result, this role is subject to an Enhanced Disclosure by the Disclosure and Barring Service. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences.
The client requests no contact from agencies or media sales.
The Project Delivery Manager will play an important role in helping us to achieve that vision, by working to deliver a State of the Nation review of sarcoma services and treatment in the UK. This will help us fully understand what the barriers are to progress, and the actions needed to improve health outcomes for sarcoma patients.
This fixed-term and part-time role is ideal for an experienced policy consultant or consultancy firm, or a policy researcher, with experience in running policy, research or public affairs projects, including evidence-gathering exercises, working with stakeholders, and producing report findings.
Project budget: An additional £13,000 will be available to support the project’s evidence-gathering, e.g. to help set up and run meetings or events.
About you:
We are looking for a highly motivated, organised, goal focused, self-starter with the following experience, knowledge, skills and abilities:
- An understanding of the health policy environment, knowledge of health policy including cancer, how it is delivered by the NHS, and ideally rare cancer or sarcoma care.
- Experience of working and communicating well with a range of stakeholders, such as elected representatives, government officials, healthcare professionals, and people affected by health conditions.
- Experience in working with and supporting these kinds of stakeholders, and particularly people affected by health conditions, to give evidence.
- Experiencing in running projects to gather written and spoken evidence, including setting up and running meetings and workshops.
- Experience of working with an advisory or similar stakeholder group.
- Highly effective skills in analysing policy and evidence.
- Excellent written and verbal communication skills, including the ability to convey complex ideas and information clearly to a variety of audiences with a strong attention to detail, e.g. via written or verbal briefing or reports.
- Ability to work on own initiative and work effectively within a team.
- Highly organised, with very effective planning and project management skills and an ability to prioritise competing deadlines and work calmly under pressure.
Duties and Responsibilities:
Project management
- Lead the delivery of the State of the Nation review project, reporting to the Policy and Public Affairs Manager and working with the Policy and Public Affairs Officer.
- Develop and implement an evidence-gathering plan, with clear and achievable timelines.
- Running the evidence-gathering process, including Call for Evidence, and arranging evidence sessions, meetings, or events (e.g., workshop(s) or roundtable) to facilitate evidence-gathering.
Secretariat
- Work with and support the State of the Nation Advisory Group to meet regularly during the review, and to facilitate their role in providing advice and support during the project.
- Schedule meetings, assist members with travel and/or accommodation arrangements as necessary.
- Circulate agendas and papers no less than five working days before meetings (and make every effort to provide any further information requested).
- Listen and act upon members’ feedback and respond promptly to any queries.
- Circulate minutes no more than ten working days after meetings.
- Analysis of written and verbal evidence received by the review.
- Produce written briefing to support evidence-gathering, via evidence sessions, workshop or roundtable meetings.
- Following the conclusion of the evidence-gathering, draft an initial outline report for the Advisory Group to consider.
- Also produce draft and full final reports, drawing on received evidence, detailing draft key findings and recommendations, and taking account of advice from the Nation Advisory Group.
External relationships
- Develop and maintain positive relationships with people personally affected by sarcoma and healthcare professionals working in this field, including those giving evidence to the review, and members of the Advisory Group.
- Represent Sarcoma UK at external Policy and Public Affairs events, or meetings with key stakeholders, e.g., British Sarcoma Group Conference, and meetings of the Sarcoma Advisory Group Chairs, when the role-holder may be required to promote or present about the review.
- Develop relationships with key influencers, including parliamentarians, government officials, the NHS, and other stakeholders, to support delivery of the review project.
Internal relationships
- Work as part of the State of the Nation Project Board, to coordinate decision-making on the delivery of activity under the review, to:
- keep project timelines and outputs on track to meet timelines
- quality assure outputs, and
- manage risks.
- Advise and support on engagement with stakeholders to support the evidence-gathering process, the report production, action plan for stakeholders, and development of new Sarcoma UK policy positions.
- Work with other Sarcoma UK teams to support delivery of the review, e.g. communications, digital, Support Line, Patient Involvement Network Coordinator.
- Provide written or in-person updates on the review to the Trustee Board as required.
General
- Attend Sarcoma UK events which form part of the State of the Nation review.
- The role may require occasional travel to meeting and events. Occasional weekend or evening work may also be required and time off in lieu will be given.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Social Media Manager is an integral role within the Marketing team at CoppaFeel! and will play an essential part in supporting our 3-year organisational growth strategy. The Social Media Manager needs to be social obsessed with a keen eye for new and emerging trends that will ensure CoppaFeel!’s social channels organically reach our 18 - 24 year old target audience.
In this role you’ll work with our Senior Social Media Manager to execute and manage the delivery of our social media strategy. You will be responsible for our social media content creation, ensuring we stay on top of emerging trends and that our health messaging is delivered in an accurate way. You will work collaboratively with the wider Marketing, Fundraising, Operations and Education teams within the organisation.
This role is a hyrbid role, with an expectation to be in the office 2 days per week.
The right candidate will be proactive, creative and organised, as well as being fully immersed in youth culture and digital trends. Ultimately you will have a real desire to make a difference, ensuring that all breast cancers are diagnosed early.
About CoppaFeel!
CoppaFeel! is the UK’s only breast cancer charity awareness charity for young people. Our mission is to ensure all breast cancers are diagnosed early and accurately by educating young people on the signs and symptoms of breast cancer, encouraging them to check and empowering them to speak to their GP if they notice something unusual.
Key Responsibilities
- As the heartbeat of our social channels, you’ll ensure that we’re agile and reactive to emerging trends. You’ll be creating engaging content both in and out of the office, engaging with our target audience.
- Responsible for the scheduling and production of content across our social media channels.
- Create social media content that reflects CoppaFeel!’s brand guidelines and tone of voice.
- Ensure monthly analytics and reporting that can be used to inform the social strategy and make recommendations for optimising content by channel and audience.
- Deliver best in class community management, engaging with CoppaFeel!’s audience and encouraging interaction.
- Monitor, respond and report back on feedback, comments and queries in a timely manner.
- Build relationships with new and existing supporters, content creators and media contacts.
- Work alongside Education and Fundraising teams to promote awareness and fundraising activities with our online communities.
- Work with the Education team to mobilise UBT and CoppaChallenge participants across social channels to maximise peer-to-peer reach.
- Stay up to date with industry news, to enable us to be innovative and promote the growth of our channels.
- Work with young people to ensure that our social channels are the product of co-creation.
Skills, Knowledge, and Personal Attributes
- Social media obsessed, with finger on the pulse for all new and emerging trends.
- Evident understanding of 18 - 24 year old target audience.
- Evidence of inspiring creativity.
- High degree of professional and personal familiarity with Instagram, TikTok, Snapchat, YouTube etc.
- Expert in creating native content in apps ahead or in line with trends.
- Strong copywriting skills.
- Ability to communicate and collaborate effectively.
- Experience with social media management software (i.e. Sprout Social).
- Photography skills and use of DSLR camera.
- Proficient in design software including Adobe Creative Suite and Canva with an aptitude for visual design.
CoppaFeel! welcomes applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups within the charity. We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are keen to encourage a diverse range of perspectives, skills , experience and knowledge at the charity.
The closing date for this vacancy is the 15th July, however, we will be actively interviewing throughout so early application is advised. CoppaFeel! reserves the right to close this vacancy early if we receive high levels of applications for the role.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Martingale exists to fund and support the next generation of STEM leaders. As the Foundation prepares to recruit its third cohort of Scholars, we need an organised and proactive individual to take on the administrative work needed to support our growth.
You will work closely with the Head of Strategy and Operations on a day-to-day basis to ensure the Foundation’s operational functions run smoothly. Your role will include minuting meetings, diary management, booking travel and accommodation for the team, applicants and Scholars, and overseeing expenses claims for applicants and Scholars. Your role will include regular travel to accompany Martingale’s CEO on partnership meetings, as well as supporting assessment centres across the UK.
You will work collaboratively with the wider team in support of our recruitment campaigns, assessment centres and events, and play a key role in our work to ensure family income is not a barrier to postgraduate study.
Our mission is to enable and nurture talented individuals from low-socioeconomic backgrounds to become a new generation of STEM leaders.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are seeking an experienced fundraiser who is enthusiastic about helping us to achieve our ambition to scale by growing our income and supporters.
This is a new role, and the successful candidate will have the opportunity to shape our strategy across all funding streams. As a small charity, we are looking for someone that will bring extensive knowledge about fundraising and managing the operational aspects of the role, e.g. CRM management and compliance, to help us increase income and cultivate supporters.
This presents an exciting opportunity for a rising fundraising star to build on their experience and change the trajectory of many young people’s lives as you make your mark for a great cause.
Main duties and responsibilities:
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Develop, deliver and monitor the fundraising strategy for the Charity
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Establish a process for active stewardship
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Day to day management of income targets and ensuring a healthy pipeline
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Work with the CEO to ensure fundraising targets are met and manage an effective pipeline across different income streams: corporates, trusts & foundations and individual giving.
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Research and drive new opportunities for multi-year commitments from trusts and foundations
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Source and nurture corporate supporters – both corporate social responsibility (CSR) and sponsorship
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Work with the wider team to develop a consistent approach to our individual funding ask from alumni.
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Lead on the preparation and submission of high-quality, effective applications and report on grants awarded.
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Create a programme of cultivation events which nurture existing partnership relationships and underpin the creation of new ones.
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Oversee the development of inspiring digital content and collateral to attract new and retain funders and fundraisers to the charity.
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Ensure accurate record-keeping of corporate partnerships and relationships in our CRM system.
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Ensure that our work complies with fundraising best practice, GDPR and other relevant legislation.
Person specification
This role requires an ambitious, passionate and determined individual with outstanding written and verbal communication skills. You’ll be curious, inclusive, creative, flexible, resilient and have a collaborative working style with a proven ability to work as part of a small team.
You’ll have an excellent understanding of the English language and a keen eye for detail. You’ll flourish working to deadlines which you will meet because of your exceptional time management and organisational skills.
The ideal candidate will demonstrate
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At least three years fundraising management experience
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Evidence of alignment with our mission and commitment to equality, diversity and inclusion.
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Lived experience of disabling or marginalising barriers.
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A background in the Corporate and/or Trusts world.
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Experience of developing a fundraising strategy.
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Excellent planning and project management skills with the capability to switch/prioritise tasks quickly.
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Experience of writing compelling fundraising applications and funder proposals.
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A track record of securing multi-year, five-figure donations.
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Experience of monitoring and reporting against targets and strong budget management skills.
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A thorough knowledge of the relevant fundraising legislation, regulations and financial issues.
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Exceptional written and oral communication skills.
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Strong IT skills including an understanding of CRM systems.
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Self motivation with an ability to use your initiative.
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That they are resourceful, imaginative and full of creative ideas.
To advance the educational and professional prospects of black-heritage students so that society is an accurate reflection of the talent available.
![alex-nemo-hanse-y690xEecTs0-unsplash.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/alex_nemo_hanse_y690xeects0_unsplash_2024_06_10_05_10_01_pm.jpg)
The client requests no contact from agencies or media sales.
About you
You’re passionate about music and want to play a key role in shaping and changing the future of the music industries. You're someone who thrives in community-led environments and enjoys collaborating with and supporting young people.
You’re someone who loves building new relationships and comfortable engaging and growing creative communities.
You’ll have an ear for music and a strong understanding as to what engages young people in and out of music. You’ll have an entrepreneurial spirit that will develop our NextGen Programme through a new stage of growth. Behind the scenes, you’re organised, collaborative, efficient, self-motivated and can work well in a small team that has to punch above its weight.
You may have experience already working in music, working with artists' events, campaigns, or in community management. You may have worked on or with youth-led organisations or platforms engaging directly with young creatives.
About the role
The NextGen Community Producer will play an integral role at Youth Music shaping and developing our support for young adults, particularly helping them to close the gap between learning and earning in music.
You’ll join us at an exciting time as we look to scale up and enhance our community engagement efforts. Building on the foundations established in phase 1 between 2021-2024, your focus will be on increasing participation, and fostering a more cohesive and active community. Your innovative strategies and passion for supporting young creatives will be key to driving deeper connections among members, and creating a compelling offer for the community.
Day-to-day you’ll be programming national events, workshops and networking opportunities; brokering progression opportunities though Youth Music’s industry partners, and recruiting to paid freelance creative roles. The job will involve managing a variety of relationships with young people, playing a central role in developing and leading the NextGen community strategy, and supporting the development of a new brand and user journey for NextGen community members.
Key responsibilities
Programme Development
- Act as the day-to-day lead and point of contact for the Youth Music NextGen Community, representing their voice internally and externally.
- Devise and implement a clear strategy for the continued growth and development of the NextGen Community, with support from the Engagement team.
- Deliver impactful programmes of activities and support that will progress young people into creative careers, broaden their networks, increase their confidence and create access to new opportunities.
- Develop and grow the NextGen Community brand and visual identity, ensuring a clear offer and user journey for those taking part in Youth Music funded projects, and other potential new members.
- Increase the role the community plays in designing and delivering the NextGen programme, aligning with Youth Music’s wider aims and values around youth voice.
- Increase interaction between NextGen Community members.
Events
- Work with the events team to develop, grow and manage our programme of regular NextGen Community events across the country to bring the community together and showcase their talent.
- Develop and manage our programme of events in London in partnership with Young Guns Network (YGN), taking place in the offices of our music industry partners.
- Grow attendance at all NextGen events, working with our Comms and Marketing team to increase awareness and build the profile of the event series.
- Programme and manage all events within set budgets.
Partnerships
- Build and leverage relationships with partners and networks to enhance the offer for the NextGen Community (such as events, performance opportunities, workshops, studio time, content creation, and exclusive offers etc).
- Manage relationships with key corporate partners (such as Levi’s) to support delivery of the NextGen Community activities.
- Build and maintain a pipeline of potential partners to approach, and support wider fundraising efforts within the team.
Recruitment
- Lead on NextGen recruitment for NextGen Community Events and the Youth Music Awards, with support from the Engagement Coordinator. e.g. Create briefs for NextGen roles and be their main point of contact.
- Support recruitment for any other Youth Music or partner opportunities created for the NextGen Community. (e.g. gigs, festivals, activations, focus groups, etc).
- Develop the NextGen talent pool, finding new ways to promote and manage this.
- Create and source relevant national music-related opportunities for Youth Music’s ‘opportunities board’.
NextGen Fund
- Support the marketing and promotion of the NextGen Fund.
- Contribute and support NextGen Fund decision panels.
- Work with our Comms team to ensure that content created through the NextGen Fund is showcased on Youth Music’s social and digital channels. E.g. Sound of the Next Generation playlist.
Demonstrate Impact
- Work with the Insights Team to listen and act on feedback from the NextGen Community. This will be via monitoring, research and consultation that informs the ongoing development and design of the NextGen offer.
- Prepare and present reports on the plans, activities and impact of NextGen Community.
- Share our learning internally and externally at panels, conferences, and through written pieces.
Systems and processes
- Capture NextGen membership on Salesforce so that we have a clear understanding of who is in our community.
- Work with the Database Administrator to improve our systems, processes and user journeys.
- Work with the Comms and Marketing team to ensure the Youth Music website represents and serves the needs of the NextGen Community.
Other
- Ensure all activities are delivered in line with Youth Music’s values with inclusion, diversity, equity and accessibility at their core.
- Be a safeguarding champion, ensuring best practice Safeguarding is embedded throughout our work and all issues and concerns are escalated as appropriate.
- Represent NextGen at events or speaking opportunities and act as an ambassador for Youth Music.
- Ensure budgets are managed effectively, accurate records are kept and invoicing and payments are managed in a timely manner.
- Undertake other tasks that may be requested from time to time that may be consistent with the nature and scope of the role.
Person specification
Essential
- Experience in building and engaging communities in music, creativity or other youth-led spaces, platforms or organisations.
- Strong ability to build new relationships, engage with diverse creative communities, and foster meaningful connections.
- A passion for music and a strong understanding of the UK creative industries and current issues facing young creatives, coupled with a clear desire to create a more equitable industry for the next generation.
- Experience in developing, implementing and growing brands and programmes, particularly those that support young people.
- Experience of working directly with young people, including one-to-one and facilitating or leading groups.
- Proven track record of programming and managing events within budget constraints.
- Excellent organisational skills, with the ability to manage multiple projects simultaneously and deliver on KPIs.
- Experience working in a small, collaborative team environment, demonstrating efficiency and self-motivation.
- Excellent written and verbal communication skills, capable of representing Youth Music and the NextGen community internally and externally.
- Attention to detail and the ability to deal sensitively with confidential personal information.
- A strong commitment to equal opportunities, diversity and inclusion, alongside a working understanding of safeguarding best practices, ensuring a safe and inclusive environment for all participants.
Desirable
- Previous experience working in music, with artists, events, campaigns etc.
- Familiarity with charities and an understanding of how they operate within the music industries.
- Experience in developing a brand, with knowledge of digital and social media strategies to enhance programme visibility and engagement.
- Partnership development - experience in building and maintaining relationships with corporate partners and supporting fundraising efforts.
- Familiarity with Salesforce or similar CRM systems for managing community membership and engagement.
- Comfortable with public speaking and acting as an ambassador at events or conferences.
The client requests no contact from agencies or media sales.
About the Role
An exciting opportunity has arisen for an enthusiastic, proactive and well organised administrator to develop their skills as part of the Quality and Standards team delivering administrational and engagement support for the teams’ key objectives in the raising of standards with quality assurance process to ensure projects, activities, products, platforms and services are organised and executed to a high standard. The successful applicant will have excellent administrative skills with a high level of emotional intelligence alongside relevant experience in a fast-paced environment, underpinned by a ‘can do’ work ethic and high level of probity. The successful applicant will also have a passion for supporting programmes for young people to accelerate their personal and professional development.
Role Purpose
To provide highly efficient administrative support and be proactive within the Standards Department with exceptional organisational skills, attention to detail and a strong teamwork ethic.
The purpose of this role is to provide high-level general administration for the Quality and Standards team who is responsible for raising standards through the learning lab educator platform, using benchmarking resource products, to empower young people and champion future skills.
Key tasks and responsibilities
1. Administrative support to raise standards - Learning Lab:
• Support the engagement plan activities for educators to use the online learning platform and to access educational benchmarked resources.
• To aid the Digital Skills Development Manager to support the creation of editorial and marketing scripts.
2. Administrative support to empower young people - Benchmarking Resources and National Standards:
• To assist the Quality and Standards Manager to develop teaching tools for educators in colleges and training providers.
• Effectively support the co-ordination of resources (including agencies, suppliers, volunteers, and partners) so that all project elements are delivered to acceptable standards and meet the required outcomes.
3. Support to champion future skills – Competition portfolio reviews and audit:
• Producing and distributing accurate records of meetings. Acting as secretariat for meetings that are either in person or virtual that will include setting up meetings using Zoom or Teams, minute taking, and recording actions.
4. Operational Impact:
• Administration and co-ordination of activities in line with the project operational plan
• Develop, co-ordinate and maintain appropriate systems and processes, tracking and reporting on activity.
5. To work with internal or external stakeholders at all:
• Liaising with educator partners to ensure key quality assurance documentation is submitted to deadlines and collated on the appropriate systems.
• Monitoring the enquiries, allocating queries to team members and responding to requests for information.
• Providing support to the team in answering queries from staff, external stakeholders and suppliers.
• Assisting the team with arrangements for meetings and events including booking travel, venues, catering and accommodation.
• Supporting the budget management processes; raising purchase orders, processing invoices and monitoring expenditure.
• Maintaining all administrative systems, processes and databases.
• Supporting the monitoring of key performance indicators for learner and educator engagement and prepare data for inclusion in reports.
6. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• Experience operating as a high-level administrator or coordinator. [E]
• Maths GSCE grade A-C or equivalent [E].
• Experience of working in a team, including dealing with the public [E].
• Experience of using Microsoft Office suite, including Outlook, Excel, Word, PowerPoint [E].
• Experience developing and/or managing digital learning platforms and systems like Moodle. [D]
Knowledge and skills:
• Strong planning and organisational skills and ability to manage time effectively. [E]
• Excellent communications skills and ability to create high quality and engaging written content. [E]
• Highly IT literate, knowledge of LMS platforms (Moodle) or any CMS would be useful. [E]
• Able to interact with others in a sensitive and diplomatic manner, able to build rapport and establish effective relationships [E].
• Able to organise time effectively, create work schedules, prioritise workload and meet deadlines [E].
• Able to follow directions from supervisors and respect policies and procedures. Demonstrates commitment to the organisation and task completion [E].
• A level of numeracy sufficient to be able to check and reconcile statistics and financial information [E].
• Capacity to learn new systems and software packages. [D]
Personal qualities and attributes:
• Excellent team player and collaborative approach to work. [E]
• A passion to deliver the highest standards of work with attention to detail. [E]
• Very reliable and with a high level of probity. [E]
• Able to work to own initiative with broad direction. [E]
• Able to think creatively and solve problems. [E]
• Flexible in working methods and ideas. [E]
Special circumstances:
• Prepared occasionally to work outside normal hours [D].
• Prepared to travel within the United Kingdom [D].
• Able to spend time away from home [D].
How to apply: Please view the attached supporting document for full details on how to submit an application.
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
The client requests no contact from agencies or media sales.