Digital Communication Officer Jobs

The Role

The Supporter Journey Team is responsible for delivering world-class behavioural journeys for our charity partners.

You will ensure that we are continuously providing the best supporter journeys in the sector by designing, building, delivering and optimising omni-channel behavioural journeys at scale, in turn delivering value to our clients.

Working across both Social Mind and Social Sync, you will join an existing team reporting into our Campaign Manager and you will ensure all our charity partners and their supporters receive personal, bespoke communications to maximise fundraising for our charity partners.

Key Responsibilities

• Design and Development:
  • Develop comprehensive, integrated journeys for supporters across multiple channels.
  • Ensure these journeys are behavioural and provide a great stewardship experience for supporters.
• Performance Analysis:
  • Monitor and evaluate the effectiveness of supporter journeys.
  • Analyse key metrics to assess the contribution of these journeys to overall goals, for example, email open and click through rates.
• Optimisation and Supporter Experience:
  • Identify areas for improvement within existing journeys.
  • Propose and implement enhancements based on testing and learning outcomes.
  • React to key performance indicators (KPIs) to pinpoint opportunities for journey improvements to help drive campaign performance and income.
  • Make data-driven decisions to refine and improve the journeys.
  • Commit to delivering a high-quality experience for all supporters.
  • Address and resolve any issues impacting supporter satisfaction promptly.

Skills and Knowledge

• Experience of designing, creating and delivering outstanding supporter experiences that increase engagement, fundraising rates and average value.
• Ability to understand our charity partners objectives and translating that into exceptional supporter experiences at scale.
• Ability to analyse data and make recommendations that improve fundraising and the supporter experience.
• Meticulous attention to detail.
• Experience of writing stewardship copy and ability to adopt different charity’s tone of voice.
• Experience of using communication software.
• Be comfortable operating in a fast paced start up environment, working efficiently at pace with available resources.
• Basic understanding of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant marketing and fundraising standards across the UK

PiP's philanthropic income has doubled in the last 16 months and this role is the next investment in our Development & Engagement team to steward our funders, secure new funders to maintain income levels, and better communicate our impact.

The role has three main areas of responsibility:

• Managing funding partners - primarily trusts & foundations but corporate income is growing
• Identifying and securing new income – primarily partners in the £5-25K p.a. range
• Manage PiP communications – focused across audiences including non-philanthropic

We're looking for someone with experience in:

• Stewarding existing funders in the £5-25K p.a. range as part of a team including writing compelling impact & evaluation reports
• Developing and pitching concepts to funders to grow existing relationships and secure new partners
• Devising a communication strategy for an organisation and able to deploy this across channels e.g. print, social, and digital
• Being based on-site with service delivery and able to utilise this towards fundraising and communications goals
• Handling all elements of a project or delivery, PiP is a small charity so mucking in is essential
• Working across structures from senior management to delivery staff internally and externally

We're offering the following benefits:

• A salary between £29,500 & £33,500, dependent on experience
• You'll get 25 days holidays + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
• An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
• We offer a travel subsidy of £7.50 per day to help with commuting costs.
• We provide a 4% pension contribution
• It's an early finish on Fridays - we close once all students leave around 4pm.

We recognise not all candidates will match the above criteria, we actively encourage all candidates who meet a majority of the criteria or who believe they could bring transferrable skills to apply.

Beacon for Rare Diseases is seeking a Senior Scientific Projects Officer to join our established team and support us through the next stage in our charity's development. 

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OVERVIEW OF THE ROLE

As Senior Scientific Projects Officer, you will be pivotal in delivering Beacon’s scientific training initiatives. Your role will involve creating and delivering educational content through written guides, webinars, and workshops, aimed at equipping patient group leaders and academics with the knowledge to contribute effectively to the development of new therapies for rare diseases.

Alongside the Scientific Projects Manager and other key team members, you’ll work across two main areas of the charity’s work:

1. REMEDi4ALL: A European-wide drug repurposing platform, aiming to expedite the use of existing medicines to address unmet clinical needs. Collaborating with our European partners, you will drive the creation of training materials focused on patient engagement and education within the drug repurposing community.
    
2. Rare Disease Research: Supporting the development of the UK rare disease research ecosystem, alongside LifeArc’s newly funded Rare Disease Translational Research Centres. You will help establish new standards in patient-centred research, disseminating findings and insights from this innovative network to accelerate rare disease treatment development in the UK.

Across these projects, you will manage the development of educational materials, including writing and reviewing content, supporting and coordinating volunteers and pro bono contributors, planning and delivering live training events, and assessing needs through feedback and stakeholder engagement.

This role offers an exciting opportunity for someone looking to make a difference in the charity sector and thrive in a small team environment. The successful candidate will have a strong scientific understanding and experience in creating educational training materials, and/or medical communication. Your work will be crucial in driving forward Beacon’s mission of building a united rare disease community with patient groups at its heart.

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RESPONSIBILITIES

• Designing curricula and programmes for live training sessions for patient group leaders, academics, and other stakeholders.
• Creating written and video training materials for our projects, both independently and with Beacon team members, collaborators, and pro bono supporters.
• Developing and maintaining the REMEDi4ALL Digital Repurposing Academy using a WordPress-based learning management system.
• Overseeing and coordinating the expansion of the REMEDi4ALL Digital Repurposing Academy.
• Delivering live training on various topics on behalf of Beacon.
• Leading project work, engaging with a diverse range of stakeholders, and representing Beacon at meetings and forums as you expand your knowledge and confidence.
• Researching and conducting interviews to identify the training needs of our target beneficiaries.
• Performing in-depth research to understand user needs and training experiences and incorporating into training content.
• Collaborating closely, primarily through virtual communications, with project partners across the UK and Europe.
• Managing and updating a database of drug repurposing training opportunities.

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PERSONAL SPECIFICATION 

This is a role suitable for someone with, ideally, 2 or more years of experience within science or medical communication - this may be in the form of medical writing, developing and delivering training or medical science liaison work - and looking to contribute to a non-profit environment.

Essential

• Scientific degree, or equivalent professional experience.
• Proficient in the creation of educational content, particularly in written formats.
• Ability to explain complex scientific processes to a general audience, in both spoken and written formats.
• A confident communicator, able to build strong working relationships with virtual and in-person teams.
• Excellent research skills, with experience in identifying, analysing and collating information from various sources.
• A patient centric focus with appreciation of patient input in medical research.
• A proactive attitude with good initiative and a focus on impactful project outcomes.
• Attention to detail with a drive to achieve and maintain high standards.
• Drive, determination, and self-motivation, with a positive attitude towards work.
• Understanding of, and commitment to, the objectives of Beacon.
• Ability to deliver occasional out-of-hours work to accommodate Beacon events or travel in the UK and internationally.

Desirable

• Experience in project management.
• Experience working or volunteering with charities.
• An understanding of rare diseases and/or the UK healthcare system.

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WORKING AT BEACON

Beacon is a small, tight-knit team, with a friendly atmosphere and strong commitment to our beneficiaries. We aim to give all employees opportunities to pursue their interests, develop their skills and shape their career path.

At Beacon, we are pleased to have flexible working practices that allow our employees to balance their personal and professional lives. We also recognise the substantial benefits of in-person collaboration and communication to the organisation and its staff. We offer flexible hours and hybrid working to encourage good work-life stability and ensure seamless teamwork across the organisation.

Compensation and benefits

• £27,000 p/a salary 
• 25 days holiday, plus bank holidays and Christmas to New Year closure 
• 5% pension contribution 
• Flexible working practices 
• Access to free mental health support, counselling and 24/7 telephone GP 
• Discounts at major retailers, supermarkets and gyms
• And much more - download our Job Description for a full list of benefits 

The RoleAs a Marketing Officer, you will support the Marketing team with the development and production of Phoenix Futures services marketing materials, and digital communications. You will also support with the development of The Anti-Stigma network which is a key project within the Marketing Department. The role is full time 37.5 hours per week, we will consider flexible working. The role will be home-based with access to the London office if desirable. We welcome applications from people with lived experience who have been directly and personally affected by drugs and alcohol use or impacted through a loved one’s or family members’ use. You will be part of a passionate and skilled team.

About You
To join us as a Marketing Officer, ideally you will have: 

• An understanding of the key marketing and communications techniques – brief writing, audience insight, channel development, proposition development, etc.
• Able to work to deadlines and manage multi-task projects accordingly.
• An excellent standard of literacy and numeracy, and able to proof-read effectively.
• Proficient in the use of Microsoft Office package and ideally Adobe software.
• Excellent communication skills, and the ability to deal with people of all levels of management.
• Effective partnership working and the ability to network for Phoenix Futures and The Anti-Stigma Network.

• Determined, with a drive to succeed and a willingness to learn.
• Passionate and enthusiastic about making a real difference to the lives of people we support.
• We’re looking for someone who aligns with our values, you should be willing to advocate for people affected by drugs/alcohol.

So, if you’re seeking your next challenge as a Marketing Officer, please get in touch or apply today.

Your Rewards

• Starting salary of £24,250 (plus London weighting £3,085.65 per annum) with the opportunity to access potential yearly salary increments subject to appraisal.
• Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system 
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short digital interview via Microsoft Teams and be provided all details about the assessment process. There will also be a brief aptitude test to complete in advance, in the form of a presentation. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

Battersea’s Income Generation department plays a pivotal role in making sure we can be here for every cat and dog now and in the future. Working with colleagues across the organisation, we provide members of the public and organisations with opportunities to engage with Battersea and to support our work.

We are looking for someone to join our team as a Supporter Experience Officer, to deliver supporter communication journeys across a range of channels and audiences to retain support, and increase engagement with Battersea and inspire them to continue, increase or diversify their support.

The ideal candidate will have proven experience of planning, implementing and evaluating direct marketing campaigns, with demonstrable knowledge of direct marketing across a range of media channels. They should also have experience of accountability and reporting for results, income and expenditure.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 11th August 2024

Interview date(s): w/c 19th August 2024 (1st round); w/c 26th August 2024 (2nd round if applicable)

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

As our new Advocacy & Communications Manager you are passionate about students' voices - both individually and collectively. You will lead our new Advocacy & Communications team in ensuring that students are supported through our advice service, informed through our communications and heard through our campaigns and representation. You will provide expert support and advice to our elected student officer team and play a crucial role supporting the CEO in the leadership and management of the Students' Union.

If this sounds like a purpose you would love to deliver, we would like to receive your application and get to know you!

We are committed to maintaining a diverse workforce, as we understand the importance of having staff with varied lived experiences and backgrounds that reflect various needs of our student community. We welcome applications from all interested applicants, and we strongly encourage applications from people of ethnic minorities, people with disabilities, people with dependants and people who identify as LGBTQIA+. We conduct anonymous shortlisting and all of our interview panels have Unconscious Bias Training in order to support a fair recruitment process.

Detailed job description and person specification for this role is attached to this job advertisement.

All applicants should send a CV and written statement (2 pages maximum) that answers the following three questions (Candidates are advised to use the person specification to help answer the questions):

1. What experience do you have that makes you great for this role?
2. How have you demonstrated LMSU's organisational values in your past experience (student-led; inclusive; open; kind; creative; ambitious)?
3. What do you bring to the LMSU team?

Application deadline: 3pm on 7th August 2024

Please include the job role you are applying for in the subject of the application email.

Interviews will take place on the week commencing 19th August 2024.

Back Up is an organisation that has inspired and supported people affected by spinal cord injury to get the most out of life for almost 40 years. Today, the organisation is at the forefront of helping people adjust positively to spinal cord injury; the organisation is there for people in their darkest hours and, because their support is provided by people who have been there, they are equipped to understand what individuals and their families are going through.

Charity People is delighted to be supporting this incredible organisation to recruit for an interim part time Director of Communications and Marketing who will join the team at a key point; the charity's income has grown year on year since 2020 and they have a goal to increase that further by 2025 in order that they can meet increasing demand for their services.

The interim Director of Communications and Marketing will simultaneously oversee delivery of current plans and look to the future; putting in place structures, systems and processes to support a growing organisation and make the most of new opportunities as they arise.

Part time Director of Communications and Marketing

Contract: interim, 12 month role

Hours: Part time, 21 hours per week

Salary: £60,000 to £70,000 per annum FTE (pro-rata for 0.6 hour week to between £36,000 and £42,000)

Location: Hybrid - home based with at least one day per week in the charity HO in Wandsworth, South London

Closing date for applications: Midnight on Wednesday 7^th August

Interviews: first stage interview held remotely on Thursday 15^th August, with a second stage interview held in person on Wednesday 21^st August

Key responsibilities within the role will include:

• Lead and oversee the development of communications and marketing plans which will underpin Back Up's 2030 strategy.
• Line manage a team of three to provide leadership, motivation, support and guidance to enable members of the team to perform to the best of their abilities and work effectively together.
• Upskill and develop the staff team so that they have the skills necessary to sustain communications and marketing over the longer term.
• Be a key advocate for change management in the organisation, supporting colleagues at all levels to upskill through the delivery of wider organisational change.
• Lead the strategic development and delivery of communications and marketing practice across the charity, and work with the Fundraising, Operations and Services Teams to deliver shared business objectives and Back Up's strategy
• Have overall responsibility for creative, brand and tone of voice guardianship, ensuring that the staff team and freelancers have the resources required to implement Back Up's brand effectively.
• Ensure the provision of adequate processes and skills in-house to tell the stories of people the organisation has supported and deliver high performing content across all channels.
• Develop and implement a digital marketing and website strategy
• Model a creative, ambitious and positive culture within the communications and marketing team championing core values.

This is a wonderful opportunity to for a seasoned Communications leader to join a charity providing vital support to a community of people who have experienced a life-changing event and their families. We'd love to hear from candidates with the following skills and experience:

• Director level experience of leading successful communications and marketing teams
• Proven ability to unite diverse groups of individuals behind specific projects or initiatives
• Experience of change management with a track record of leading growth and meeting and exceeding targets
• Ability to influence senior stakeholders and board level colleagues
• Gravitas and exceptional personal credibility to act as an ambassador for the organisation with the ability to effect positive change
• Collaborative approach with the ability to establish partnerships
• Outstanding communicator and storyteller with the ability to present and write with impact
• Highly effective project management and organisational skills: ability to plan and deliver projects on time and within budget

If you're interested in hearing more about this opportunity, please send your CV to Glen Manners at Charity people in the first instance

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We reserve the right to close the vacancy early if we receive a high volume of applications.

Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus.

Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have three clinics, King’s Cross, Brockley and High Wycombe, and we are currently setting up a forth clinic in Redbridge. Each clinic is a local CIO which runs in partnership with Growing Hope and the local church. We have worked with over 700 children, young people, parents, carers and siblings since we launched. As a national charity Growing Hope has trained over 1000 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon. 

Growing Hope seeks a highly-motivated and experienced Director of Growth who is passionate about our mission. This position offers an exciting opportunity to lead and develop our Fundraising, Communications, Marketing and Clinic Growth functions. This will provide support for Growing Hope to continue making a tangible difference in the world and ensure the charity’s long-term sustainability and growth. We are looking for candidates who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. The Growing Hope values are as follows: 

Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.

Community - We are accepting of all and want everyone to know they are seen, heard and belong.

Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.

Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.

Generosity - We look out for others and share our time, encouragement, finances and skills.

This role will report to the CEO of the charity and will work closely as part of the Senior Leadership team. The Director of Growth will have oversight of Fundraising, Communications, Marketing and Clinic Growth within the charity. This will involve line management of the Fundraising Manager who oversees a small team including a Communications Officer (1.0FTE), Design and Campaigns Officer (0.6FTE) and Supporter Engagement Officer (0.6FTE). The charity has a vision to champion accessibility UK wide and to set up twenty clinics in partnership with local churches by 2030, there’s a current pipeline in progress to achieve this. As the charity grows we want to ensure that we have strong financial strategy and growth plans which enable us to achieve our vision. As a small charity, the role will require balancing practical tasks with strategic planning and management. The role will be based in King’s Cross with occasional events outside of the office. We envisage the focus of the role to be split with a 40% focus on income generation, 20% on Clinic Growth and 20% on brand, marketing and PR, all aspects of the role will include leadership and management.

Main Duties and Responsibilities 
Duties and responsibilities will be discussed and developed as the charity continues to grow, but will include: 

Leadership and Management:

• Working as part of the Senior Leadership team to strategically support the running of the charity.
• Providing line management for the Fundraising Manager, Executive Assistant and other potential members of the team as the charity grows. 
• Leading and participating in prayer and worship with the team in line with Growing Hope’s Christian values.
• Ownership of income raising of £710,000 for the national charity with a view to growth each year. In addition to this an income of approximately £100,000 for each local clinic and ensuring that income targets are met across the national and local charities.

Fundraising Strategy & Finance: 

• Lead the development and execution of long-term financial plans in close alignment with the charity’s strategic goals from a Fundraising perspective.
• Reporting monthly to the Growing Hope senior team and trustee board on income, forecasts and plans to hit income targets. 
• Manging the fundraising, marketing and communications budget lines.
• Oversee the process of forecasting and planning income for analysis of the leadership team and Board of Trustees.
• Support fundraising strategy development and long term planning for growth.
• Explore and implement strategies for ensuring best use of charitable funds, and maintaining financial sustainability.
• Explore and implement innovative strategies to ensure that Growing Hope are raising funds as effectively as possible at both a national and a local level.

Marketing and Communication: 

• Overseeing and developing Marketing and Communication strategy across the charity, including PR development, socials and internal and external communications. 
• Oversight of projects and campaigns running across Growing Hope.
• Promoting the Growing Hope brand both internally and externally. 
• Developing strategies to support staff with understanding and working to the Growing Hope values.
• Oversight of marketing and advertising on behalf of the charity. 
• Analysing key marketing performance metrics and using tracking tools to provide market research, forecasts, competitive analyses, campaign results, and consumer trends to formulate actionable insights for the marketing team. 
• Formulating unique insights to understand the stakeholders from a marketing perspective. 
• Using marketing insights to contribute towards the overall business strategy.

Clinic Growth:

• Supporting the Senior Leadership Team with strategic oversight of the clinic growth process and the vision for twenty clinics by 2030. 
• Ensuring good reach of services across the UK.
• Exploring potential partnership for impact across the UK and beyond. 

General: 

• Sending letters and emails and making phone calls as required.
• Logging all actions on Salesforce database.
• Maintain data protection & confidentiality in line with Growing Hope’s policy.
• Ensure adherence to Safeguarding and wider Growing Hope policies. 

Person Specification 
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable. 

ESSENTIAL
This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010. 

• Bachelor's degree in a relevant field.
• Experience in fundraising and strategically achieving income targets. 
• Experience in marketing and communication. 
• Proven experience in a senior leadership role, preferably in a charity or non-profit setting.
• Strong analytical and problem-solving skills with a focus on process improvement.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong working knowledge of HR, finance, IT, risk management and governance best practices.
• A collaborative leadership style and willingness to be a hands-on team player.
• Exceptional problem solving, analytical thinking and decision making abilities. 
• Deep commitment and passion for the mission and values of Growing Hope. 

DESIRABLE

• Experience, interest in or commitment to a career in additional needs and inclusion. 
• Experience working with charities or nonprofits. 

Please note, we may conduct rolling interviews as candidates apply. Flexible working requests considered.

A well-established UK charity is seeking an experienced Database Officer to join their Development team. This role is integral to the charity’s transition to Salesforce CRM, ensuring smooth data migration and the implementation of new fundraising processes.

Key Responsibilities:

• Serve as the Development team’s lead for the new CRM database.
• Collaborate with team members to ensure appropriate data migration and accessibility/reporting.
• Support the team in using the new database, ensuring the functionality of events, reports, templates, and other features.
• Use the new CRM database to develop processes for organising and managing fundraising appeals and communications.
• Manage all individual giving information (regular giving, one-off gifts, and legacies) in the CRM, proactively enhancing the data.
• Coordinate with team members to develop/enhance donation webpages linked to the new CRM.

Person Specification:

• Knowledge of CRMs in a fundraising context, preferably Salesforce.
• Understanding of fundraising regulations, data protection (including GDPR), and compliant data capture and recording.
• Experience with organisational/database change projects.
• Experience with mapping out the process for data migration

What’s on Offer:
​​​​​​​This is a 10-12 month contract role based in central London, offering hybrid working with a requirement to be in the office 2-3 days a week. The salary for this position is £33,545.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Join us to play a vital role in raising funds so that Catching Lives can meet the increasing need for our homelessness services. As Fundraising Officer, you'll work closely with the CEO as part of an enthusiastic, dedicated team of staff and volunteers.

Catching Lives will support you to join the Level Three Fundraiser Apprenticeship at the University of Kent and provide day study release during the programme, which is mostly taught online. This is an excellent opportunity to grow your knowledge and skills for a career in charity fundraising. For more information see the recruitment pack.

The role requires strong communication and organisational skills. You’ll manage a varied workload, including public-facing responsibilities such as attending events and engaging supporters across the community, alongside desk-based activities around data, finance and planning. You’ll be supported to apply your transferable skills and to develop as a fundraiser.

Job Purpose

Your legacy will be a tangible impact on slowing down climate change, helping nature recover and creating social impact by communicating our vision, and the scale of our projects, to a wide range of audiences.

You will join a fast-growing organisation that started in 2019 with four volunteers and has grown to a staff team of nineteen (with more recruitment in the pipeline for 2024), over 1,000 volunteers and ownership of nearly 600 acres of land that will grow woodlands of over 160,000 trees.

We are looking for an experienced communications professional with exceptional media experience and editorial skills.

ANT has a broad and varied network of audiences; stakeholders, partners, landowner and  fundraising supporters.

You will help take our impact to the next level by inspiring and influencing others to follow us in our ambitious plans for change.

Main responsibilities

• Work with the Head of Engagement, Communications and Fundraising to develop a new Communications strategy for the organisation

  • As part of this work, look at an overall approach that will guide stakeholder engagement plans for individual projects. This will cover local landowners, project partners, governmental bodies, NGO stakeholders

• Building the narrative & telling stories

  • Develop messaging that captures the imagination of our different audiences - around the scale and ambition of our projects, their innovative aspects

  • Translate complex projects & partnerships into simple, compelling ideas

  • Work with woodland project teams & land managers to identify stories from our habitats that will bring the positive impact of our work to life

  • Coordinate with our Impact & Knowledge lead on our latest impact data and case studies. Present key points to audiences in an accessible way and tell a compelling before-and-after story

• Maximise our media coverage

  • Generate local & national media coverage to build awareness of our projects, in response to external developments where appropriate

  • Work with partner organisations to produce mutually beneficial stories, leveraging their networks and resources

  • Work with the fundraising team to promote our fundraising pushes, in particular our project-based crowdfunding campaigns

  • Help prepare statements and presentations for the CEO

• Overall responsibility of our communications channels

  • Build out a proactive calendar of communications based around our events and key points in project timelines

  • Design comms plans around our advocacy and campaigns work

  • Oversight of day to day management of email campaigns and journeys, social, website 

  • Coordinate production of high quality content including video and photography

• Line management of the Communications Officer, supporting them to develop and grow their skills 

• Engagement

  • As part of the overall comms mix, you will coordinate the stakeholder engagement functions of ANT that work with landowners, strategic partners and local government bodies

  • Ensure that the engagement direction as laid out in the Communications strategy is followed more widely across the organisation 

  • In this capacity you will also line manage the Outreach Co-ordinator

• As with all Avon Needs Trees roles, contributing to grant writing and fundraising activities

• Other duties and opportunities as required

As our Product Lead, you will lead a small Digital Product team, coaching and inspiring them to achieve their very best across live service management, continuous improvement and any major change initiatives. You will be an advocate for great practice, passionate about digital, and have a collaborative, consultative style of working. You will build strong relationships with our stakeholders to get buy-in for a roadmap which sees all digital products adopted at scale and delivering an amazing experience for young people and supporters. 

Are you looking for an impactful role where you can lead marketing and communications initiatives across Asia Pacific and Latin America, helping to drive positive change in farm animal welfare? Join Compassion in World Farming International in our mission to transform the global food industry and make a lasting difference. As the Marketing and Communications Manager for Asia Pacific & Latin America at Compassion in World Farming, you'll lead strategic initiatives to help end the use of caged systems and promote sustainable farming.

About us:

Compassion in World Farming International was founded in 1967 in England by Peter Roberts, a British farmer who became concerned by the development of intensive factory farming. Over 50 years ago, Peter decided to make a difference and take a stand against this farming system. In his lifetime, Peter saw the demise of barren battery cages, veal crates and gestation crates in the UK, and in Europe achieved recognition that animals are sentient beings.

Compassion in World Farming is the leading international farm animal welfare charity, campaigning to improve the lives of millions of farm animals through advocacy, lobbying for legislative change, and positive engagement with the global food industry. Our established international Food Business programme aims to drive transformational change for animal welfare enabled by a reduction in the reliance on animals sourced foods and a shift towards regenerative farming. The Food Business team operates in Europe, the US, China and APAC LATAM, and more globally through the supply chains of our corporate partners.

About the role:

As our Marketing and Communications Manager, you’ll help build the strategic vision for helping to influence the global food industry. As part of this exciting position, you'll spearhead vibrant marketing and communications strategies across Asia Pacific and Latin America, championing the end of caged systems and promoting sustainable farming practices. Your responsibilities will include proactive and reactive PR, content management, event coordination, supplier oversight, and budget management. As our Marketing and Communications Manager (Asia Pacific & Latin America) you’ll collaborate closely with the Head of Food Business APAC LATAM and regional teams, ensuring transparency through regular reporting on achievements.

About you:

We're seeking an exceptional candidate for the role of Marketing and Communications Manager (Asia Pacific & Latin America), at CIWF, who brings with them a proven track record in developing impactful strategies, especially in digital and social media.

To succeed in the role of Marketing and Communications Manager (Asia Pacific & Latin America), you will need to have previous experience in demonstrating a proficiency in devising impactful strategies, particularly within the domains of digital and social media. You’ll have a proficiency in English, complemented by skills in languages such as Thai or Japanese, is not essential, but is advantageous. You’ll have to have strong interpersonal and communication skills, coupled with a sophisticated grasp of budget management and a genuine dedication to farm animal welfare. Previous skills and qualifications encompass an advanced degree or pertinent experience in PR, marketing, or communications.

Join us on a collective mission to shape a compassionate future for farm animals worldwide, while experiencing a workplace that truly cares for you:

• Enjoy an enhanced annual leave of 25 days per year, along with bank holidays *
• Free onsite parking at HQ
• Optional savings schemes * Embrace a fulfilling career that prioritises your well-being, while also enjoying Excellent Development opportunities
• Hybrid working model
• A defined Contribution Pension Scheme

Applications:

Cutoff date: 9th August 2024
1st Stage Interviews: W/C 19th August 2024

Please complete the online application form to upload your CV and a covering letter outlining how you meet the Person Specification detailed in the job description.

Please note that we reserve the right to commence interviews on a rolling programme.
Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.

* dependant on role and location

To comply with legal requirements, as part of our selection procedure we ask all potential employees to prove their eligibility to work in the UK.

Location: HQ based (hybrid flexible working available with at least two days in office per week)
Job Type: Full-time, fixed term contract till 31st March 2025 (with possible contract extension, subject to additional funding)
Hours: 37 hours per week
Salary: £37,000-£42,000

You may also have experience in the following: Communications Officer, Internal Communications, CRM, Marketing Assistant, Marketing Executive, Marketing Officer, Communications Executive, Communications, Public Relations manager, PR Manager, Marketing Management etc

REF-215 557

Lewisham Local has a unique role opportunity for an energetic, people-focused, self-motivated Community Engagement Officer to join us in supporting two key projects we are delivering in partnership with Lewisham Council: The Community Toilet Scheme and the Lewisham Community Directory project. This role involves outreach, relationship building, and data management to ensure the success of these initiatives. 

Main Responsibilities:

Community Toilet Scheme: 

• Engage with local businesses to educate them on the benefits of participating in the Scheme. 
• Secure agreements with businesses to provide public toilet access for the community. 
• Develop and maintain relationships with participating businesses, providing ongoing support and resources. 
• Monitor and evaluate the success of the scheme, gathering feedback and reporting on participation. 
• Publicity and Communication:
  • Online: Create a dedicated website/section with an interactive map of participating businesses and their amenities.
  • Social media: Promote the scheme, share success stories, and engage with the community on platforms like Twitter or “X”, Facebook, and Instagram.
  • Traditional Media: Use press releases and local media outlets to publicise the scheme and its benefits.
  • Signage: Ensure clear signage at participating businesses, directing the public to toilet facilities.
  • Community Engagement: Partner with local groups and organisations to raise awareness and encourage participation.

Lewisham Community Directory: 

• Promote the use of the directory among local community sector stakeholders, including local organisations and residents. 
• Conduct outreach to ensure the directory is up-to-date and comprehensive, reflecting the diverse range of services and resources available in Lewisham’s community sector. 
• Develop strategies to increase awareness and use of the directory among VCS stakeholders. 
• Collect and analyse data on directory usage to measure its impact and identify areas for improvement. 
• Publicity and Communications:
  • Online: Maintain a user-friendly and up-to-date website with clear navigation and search functionality.
  • Social media: Regularly share updates, relevant information, and success stories on platforms like Twitter, Facebook, and LinkedIn.
  • E-newsletters: Create and distribute regular e-newsletters highlighting new additions, updates, and featured resources in the directory.
  • Partnerships: Collaborate with local media outlets and community organisations to publicise the directory and its value.
  • Marketing and Promotion: Develop targeted campaigns to reach specific audiences, utilising online advertising, social media promotion, and community outreach.

Data Management: 

• Enter beneficiary data into Lewisham Local's Salesforce database, ensuring accuracy and completeness. 
• Maintain the database with updated information, supporting effective communication and reporting. 

Lewisham Local Team Responsibilities

• Build and share knowledge and intelligence: 
  • within the team to increase the effectiveness of the organisation.
  • with local partners via networks, communication and website to enable community sector development in Lewisham
• Establish new connections between organisations and individuals to access resources and contribute
• Be a visible, active, positive and engaging presence within the community and at local events, activities and meetings. 
• Help team members at times of increased workload and/or specific events in collaboration through discussion with the VCS Programmes Manager
• Attend regular team meetings and supervision sessions as required.

This is not an exhaustive list of tasks and you may be asked to undertake any other reasonable duties in connection with the role. Job descriptions are reviewed regularly and may be amended at any time in accordance with the needs of the organisation.

Availability

This post requires working on occasional evenings and weekends and involves regular travel around the borough to local businesses.