Digital Communication Officer Jobs

Director of Fundraising & Engagement

Location Hybrid/Remote
Contract:  Permanent,  Full time
Salary £90,000

Join Us in Supporting the Police Community: Director of Fundraising & Engagement

Are you passionate about making a difference in the lives of those who serve and protect our communities? Do you have the adaptability, empathy, and communication skills to thrive in a dynamic, changing environment? If so, we want to hear from you!

About Police Care UK: Police Care UK is a leading charity dedicated to supporting the police community across the UK. We provide ground-breaking research, innovative solutions, and evidence-based action to help serving and veteran officers, staff, and their families cope with the impact of policing. Following the recent appointment of our new CEO, Renata Gomez, we are entering a new era of innovation and growth, and we are looking for dedicated individuals to join our team and contribute to our mission. 

The Role: As the Director of Fundraising & Engagement, you will be responsible for scaling our income up to £10 million within a short timeframe, while developing and implementing innovative fundraising and engagement strategies to support our mission. Reporting directly to the CEO, you will lead and inspire a high-performing fundraising and engagement team, including the Head of Fundraising, Communication and Marketing Manager, and Volunteer Manager.

Key Responsibilities:

• Develop and execute an aggressive fundraising and engagement strategy to achieve ambitious income targets, with a focus on rapid growth
• Cultivate and manage relationships with major donors, corporations, and foundations
• Enhance our digital fundraising capabilities and implement innovative engagement strategies
• Build and implement an aggressive communications strategy to increase the charity's public visibility
• Identify and pursue new funding opportunities, including grants and partnerships
• Ensure compliance with UK charity sector regulations and fundraising best practices
• Champion the use of data and insight to drive fundraising decisions and optimize donor management
• Oversee budget management, reporting, and forecasting for the fundraising department

Who We're Looking For:

We are seeking an exceptional Director of Fundraising & Engagement who has:

• Proven track record of rapidly scaling organic fundraising income from £4-5 million to £10 million or beyond
• Extensive experience securing major gifts and managing high-value donor relationships
• Strong understanding of the UK charity sector and fundraising regulations
• Excellent leadership and team management skills, with experience managing multiple direct reports
• Strategic thinking ability and the capacity to execute plans swiftly and effectively
• Outstanding communication and interpersonal skills, with the ability to influence, motivate, and persuade donors and stakeholders
• Experience with digital fundraising techniques and CRM systems
• Proficiency in budget management, reporting, and forecasting
• Relevant degree or equivalent experience in fundraising, business, or a related field

What We Offer:

At Police Care UK, we believe in investing in our people. When you join our team, you will benefit from:

• A supportive and inclusive work environment
• Opportunities for professional growth and development
• The chance to make a real impact on the lives of those who protect our communities

How to Apply: If you are ready to join a forward-thinking charity that values innovation, empathy, and collaboration, we would love to hear from you. You need to submit your CV and a detailed cover letter explaining why you are the right fit for this role. Applications are assessed on a rolling basis, so please apply as soon as you are able. 

Police Care UK is committed to building a diverse and inclusive team. We welcome applications from all qualified candidates regardless of age, gender, ethnicity, disability, sexual orientation, or religious belief.

Closing date 24-09-2024

REF-216 450

ABOUT US

Action Village India (AVI) is a small UK based organisation that since 1989, has been supporting Indian partner organisations who work alongside villagers in some of the most remote parts of rural India so they can improve their lives, livelihoods and resilience. We work towards an India which is just, fair and inclusive, where all people regardless of sex, gender identity, ethnicity, caste, religion can benefit from the country’s economic development and lift themselves out of poverty.

At the heart of our work, are our partnerships; many of which have spanned decades.  Our partner organisations are led by Indians and whether these are large or small organisations, or social movements, all work directly at the grassroots level across rural India – from Bihar and Jharkhand in the North, in Odisha and down to Tamil Nadu in the South. The communities they work with, are some of the poorest in India. They are experts in their fields and work hand in hand with local people to design and inform projects to best serve their local communities and secure rights and social justice for women, men and children.

We accompany our partners for the long term, solidarity with our partners and their communities is at the core of how we work. This means we have developed relationships over the years, based on mutual respect, reciprocity and transparency. We are not governed by donor funding cycles and agendas but are led by our partners and the needs they identify and are committed to shared learning and collaboration. We keep our UK costs to a minimum with core staff and rely on an active and engaged set of Trustees, volunteers and supporters.  Both staff and Trustees of Action Village India have relationships with staff from our partner organisations, created through ongoing dialogue, partner and community visits and participation in learning forums.

JOB DESCRIPTION

Job Title: Fundraising and Partnerships Manager

Job Purpose: To develop fundraising proposals and raise funds from trusts and foundations. To raise funds for Action Village India through our trading activities and events.

Reports to: Executive Director

Salary: £30,000 pro rata

Hours:21 hours per week (equivalent to 3 working days) – ideally including Wednesday and Thursday.

By agreement there is an option to work an additional 11 events days over the full year. This is related to WOMAD and our other events. This is revised annually based on the agreed workplan.

Location:Dalston, London (5 Balls Pond Road, N1 4AX)

Contract: Permanent, pending a successful 6-month probationary period

Annual Leave: 25 days (pro rata)

Pension scheme: Action Village India provides access to an auto-enrolment pension plan through the Pensions Trust for all staff who have completed 6 months of satisfactory service with 3% employer contribution.

In line with legal requirements this post is subject to a Right to Work check.

Accessibility: We would like to offer our sincere regrets that due to the location of our office this position isn’t suitable for anyone with additional accessibility needs. The Action Village India office is on the second floor with a narrow staircase and no lift. If this situation changes in the future, we will update the information for any future vacancies.

FUNDRAISING

1.1 Fundraising Management and Donor Liaison:

• In line with Action Village India’s project funding priorities, research and develop fundraising proposals for new and ongoing projects to be submitted to major donors, trusts and foundations as well as other appropriate sources.
• Keep up to date spreadsheets and databases tracking donor deadlines, the status of applications and reporting deadlines.
• Ensure that material from partners for monitoring reports is developed as needed and work to ensure that reports are submitted as required and to agreed deadlines.
• Support the Executive Director with fundraising and reporting to individuals and trusts.

1.2Events

• Plan and manage, in collaboration with the Action Village India team, the events for the year
• Attend Action Village India fundraising events (evenings and weekends as agreed with the team)
• Attend WOMAD festival and support the Action Village India team with the successful running of the Action Village India stall and presence at the festival.

1.3 Individual Giving

• Planning and delivering our regular appeals and engagement communications.
• Develop new ways to engage our supporters’ base and grow income from Individual Giving products.
• Build engaging journeys to retain existing supporters and develop more supporters.

1.4 Communications and Development Management

• Create communications content that inspires supporter engagement and promotes loyalty.
• Contribute relevant material and content to Action Village India newsletters.
• To design and produce communication materials – Annual Report and Appeals
• Supply project information to support appeals to individual donors, and at public events including WOMAD; co-organise the exhibition at WOMAD.
• Work with partners to generate engaging communications and marketing materials about the progress of their work, including visual content.
• Work with partners to generate material on which to base awareness-raising and educational work in the UK, where appropriate.
• Manage the creation of the organisation’s content, for example, leaflets, webpages and annual reports.
• Work closely with the Communications and Administrative Assistant to support the creation of social media content and other customer relationship material, ensuring this feeds directly into the Communications Strategy.
• Support the Executive Director in monitoring and assisting with formal progress reports to funders, and any other work based on the organisation’s requirements.

GENERAL RESPONSIBILITIES 

• Represent Action Village India as required.
• Abide by organisational policies, codes of conduct and practices.
• Support and promote diversity and equality of opportunity in the workplace.
• Keep confidential any personal, private or sensitive information.
• Cover for colleagues or undertake other duties commensurate with the accountabilities of the post as necessary.

PERSON SPECIFICATION

EXPERIENCE

• Ideal minimum of three years proven experience in fundraising from trusts and foundations, events and individual giving.
• Proven experience in writing project proposals and reports for funders.
• Proven success in raising funds from trusts and foundations in the UK, working alone or perhaps as part of a larger fundraising team.
• Experience co-organising events and fundraising activities.

KNOWLEDGE and SKILLS

• Knowledge of Trusts and Foundations and institutional fundraisers particularly in the UK.
• Knowledge of the international solidarity and development landscape and/or familiar with funder processes, databases and requirements.
• Knowledge of Charity Law, Data Protection, Fundraising Code of Practice and other relevant marketing or fundraising standards in the UK.
• Ability to produce high quality written project proposals, narrative and financial reports and communications materials for a range of audiences.
• Ability to absorb, filter and re-present information for new audience

PERSONAL QUALITIES

• A passion to support humanitarian activities that benefit the most vulnerable.
• Excellent communication skills: presenting complex information clearly, concisely and persuasively.
• Proficiency in using Excel.
• Ability to stay focused and efficient in the face of changing priorities and multiple demands.
• Ability to self-manage your workload and be suited to working in a very small team, being flexible and able to take initiative.
• Excellent organisational skills, including ability to work systematically to deadlines.
• Demonstrable interpersonal and relationship building skills, including, if possible, building cross-cultural relationships and working remotely with organisations in other parts of the world.

DESIRABLE REQUIREMENTS

• Experience of working in partnership and solidarity with national and local NGOs.
• Ideally, experience of working in international development with a specific focus on Asia and India.
• Clean driving licence
• IT skills
• Photoshop and Indesign experience

OTHER REQUIREMENTS

• Able to work some evenings and weekends and stay overnight where necessary (in particular, WOMAD festival which falls on the last weekend of July).
• Able to travel to rural India if required
• Commitment to equal opportunities, anti-racism and anti-discriminatory practices.
• Ability to apply awareness of equality, diversity and inclusion issues to all areas of work.
• Commitment to the values, vision and ethos of Action Village India.

CLOSING DATE FOR APPLICATIONS: 9 AM, Monday 16th September

Selection Process and timescales:

1. 9am Monday 16th September 2024
   Deadline for applications
2. Wednesday 18th September
   You will receive an email from us whether or not you have been selected for an interview. You will also be asked to complete a written exercise(s) before the interview.
3. Monday 23rd September 17:00
   Deadline for submission of written exercise(s)
4. Thursday 26th September
   Interviews
5. You will be informed of our decision on your application and interview as soon as possible after 26th
6. Wednesday 2nd October or when discussed and agreed
   First possible starting date or starting date when discussed and agreed.

Data Analyst

We seek to recruit an individual who displays a flexible approach, excellent communication skills and is an effective team player

Position: Data Analyst - Data Management & Compliance

Location: Homebased, U.K nationwide

Hours: 35 hours per week

Salary: Circa £30,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 15 September 2024

Interview Date: To be confirmed

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Infrastructure and Service Desk Manager within the Technology Team. The role of the Technical Engineer (Data management and compliance) will work primarily to ensure that we comply with various legislative and regulatory requirements around our unstructured data.

The role will need to heavily engage and work alongside the different business areas to deliver the position's requirements. 

The role will require:

· Good understanding of various data types and data structures.

· Good knowledge of full-text search engines and how Elasticsearch works.

· Utilisation of data management toolsets such as Reveal.

· Knowledge of legislative & regulatory areas and what this means for data management.

· Understanding of data security.

About You

· Experience working in a data management or a technology security role

· Good level of literacy/written communication skills

· Good level of verbal communication skills

· Professionalism and integrity

To fulfil the requirements of the role you must abode within the U.K and have the right to work in the U.K.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of you skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Database Manager, Database Officer, Database Analyst, Reporting Analyst, Data Manager, Senior Fundraising Database Analyst, Data Analysis Officer, Data Insights Analyst, Data Import and Integrity Executive, CRM Data Analyst, Data Analyst – Fully Remote, Remote Data Analyst, Senior Data Analyst, Junior Data Analyst, Health Data Analyst, Digital Data Analyst.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Permanent, full-time

Based in Greenford/Lido West Ealing

Salary: £35,000

We are seeking  an Information and Advice Manager who will develop, manage and be responsible for effective delivery of the service.

About the Service
Age UK Ealing information and Advice Services is one of the most important services the organisation provides, enabling and supporting older people in Ealing to live healthy and independent lives.

The service provides a helpline 9.30 am to 4.30 pm 5 days a week providing information advice and guidance to older people, their families, their carers, adult carers and people with long term health conditions.

Key Responsibilities

Some of the key responsibilities in this role include:

• Managing the team of the information and advice service
• Managing and maintaining a caseload of clients
• Ensuring the effective delivery of the service so that is meets targets and funder requirements
• Ensuring compliance with requirements of the relevant quality standards (QAS and IAQP)
• Managing network/liaison with other local key stakeholders and organisations

Who we are looking for

We are looking for someone with experience managing a quality assured Information and Advice service, including internal case reviews and Independent File Reviews.
You will have experiencing supervising and/or supporting staff to give quality advice or information to clients.
You will also have experience in Partnership working.
Ideally you will have experience working with very vulnerable people.

This role is office-based with some community activities in the borough of Ealing. The role is Monday to Friday 9.30am - 4.30pm.

For further details on the position, please refer to the Job Description attached.

How to Apply

Interested candidates are invited to submit their CV together with a supporting statement explaining why they are suitable for this role.

Your CV should be no more than 3 sides of A4 paper, and the supporting statement should be no more than 2 sides of A4 paper.

Shortlisted candidates will be required to complete a Declaration Form and Equality, Diversity & Inclusion Monitoring Form.

This post is offered subject to a satisfactory Disclosure and Barring Service (DBS) check and references.

Closing date: Monday 15th September 2024

Interviews: Tuesday 24th September 2024

Only shortlisted candidates will be notified.

Equal Opportunity Employer: Age UK Ealing strives to be an Equal Opportunities employer. Age UK Ealing is committed to safeguarding and promoting the welfare of older people and all vulnerable groups within the London Borough of Ealing, and requires all staff and volunteers to share this commitment.

Join our dynamic team at Rosa, a values-driven organisation committed to gender equality, anti-racism and diversity.  Rosa is the only UK-wide funder of the women and girls sector. Our vision is of a society in which women and girls are safe, healthy and equal.

We are seeking an experienced high-value fundraiser with excellent relationship management skills, to engage and attract new donors and strategic partners. This is a unique role for someone with the agility and resourcefulness to engage and manage a mixed portfolio of supporters. You will drive growth by building a community of donors connected in their ambition to improve the lives of women and girls in the UK.

The role is being offered as a full time or part time (min 60%) hybrid role with a minimum of 2 days per month in the office.  We are open to discussing other flexible working options during interview.

For more information about Rosa, the Philanthropy & Partnerships Manager role and how to apply, please read our recruitment pack.

Applications will be accepted until the 13th September 2024.

Job title: Programmes and Partnerships Manager - Thriving Futures 

Reports to:CEO, Black Thrive Global 

Manages: Thriving Futures Project Officer 

Office Location: Central Brixton, London (at least 2 days a week) 

Salary: £38,000-£40,000 

Benefits: 26 days annual leave plus bank holidays, pension contribution, employee assistance program 

Contract: FTE. Fixed term up to August 2025 with the opportunity to extend. 

About Black Thrive 

Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016. We exist to address the inequalities that negatively impact the mental health and wellbeing of Black people so that the thriving of Black communities is the norm. 

Our guiding principle is that Black communities should be at the forefront of reimagining, redefining and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities – building a Black Thrive Research Institute and embedding race equity in systems change. 
 
In September 2021 we launched our Thriving Futures Collective which has expanded the work of Black Thrive Lambeth and launched Black Thrive in Haringey and Birmingham, with Mind in Haringey and Catalyst4Change as our partners. 

We have grown rapidly since 2021 and so still have a start-up culture and often deal with competing priorities at a fast pace. As such we are seeking team members who can be responsive to change, adapt seamlessly to evolving projects, uphold momentum in their work, and remain steadfast in their commitment to the broader organisational purpose. 

Purpose of the role 

As the Programme and Partnerships Manager = Thriving Futures, you will play a crucial role in overseeing the implementation of the Thriving Futures programme, ensuring effective collaboration with partner organisations to advance Black Thrive’s mission. Relationship building with the localities teams is an important element of the role. 

The Thriving Futures workstream is undergoing a strategic shift, focusing on key areas identified during its three years of operation. This includes intentional co-learning, community feedback through Black Thrive Community Assemblies, development of community metrics, and refining our role and offerings as a backbone organisation. 
 
The role entails managing the programme’s day to day activities, ensuring alignment with the programme's objectives and goals, procuring additional funding resources and managing a Project Officer. You can anticipate working with different combinations of Black Thrive locality workstreams. Your responsibilities will vary, encompassing project management, financial oversight, strategic development, communications activities, as well as engaging in learning, reflection activities and research. 

The role also has responsibility for assisting in writing and delivering grant applications and bids to major funders to secure funding to support the work of the programme. 

Duties and responsibilities 

1. Lead on the planning, execution and monitoring for delivering the Black Thrive Global Thriving Futures programme and other activities related to the achievement of the programme objectives and milestones. 

2. Engage with and provide support to the Thriving Futures Collective partners (Lambeth, Haringey and Birmingham), staying informed about their activities and aligning initiatives with project requirements.

3. Develop and deliver comprehensive project plans, schedules and budgets to ensure timely and efficient delivery of projects. While maintaining meticulous administrative and electronic systems to ensure the fulfilment of key project deliverables and dependencies, aligning with project goals and timelines. 

4. Provide guidance, support and supervision to the Thriving Futures Project Officer responsible for supporting the programme’s operations.

5. Develop and execute fundraising strategies to secure additional financial resources for the Thriving Futures programme. Explore opportunities to package programme initiatives for income generation. 
    
6. Oversee data collection, analysis and reporting and lead on collaboration with partners to develop methodologies for transforming community feedback into actionable metrics. 
    
7. Assess and enhance support structures provided by Black Thrive Global as a backbone organisation, determining the needs of localities and the available support resources available.
8. Develop evidenced frameworks informed by locality learnings and research findings that contribute to creating nuanced models of race equity systems change. 
    
9. Identify and foster external collaboration opportunities and stay informed about relevant external projects, initiatives, research, policies and practices.
   
10. Participate in continuous improvement initiatives, actively engaging in activities designed to enhance organisational learning and development. 
     
11. Collaborate with the Thriving Futures Collective partners to establish a comprehensive methodology for transforming community concerns gathered into actionable community metrics. 
     
12. Explore and establish meaningful and engaging content for internal and external blog posts and digital content across our communication channels to ensure effective communication of Thriving Futures work to relevant audiences. 
     
13. Produce and deliver presentations, reports and other material relevant to the role, including at Black Thrive Community Assemblies, Board meetings and for funders.
     
14. Oversee financial management and programme governance, including consolidating financial and narrative reporting across Black Thrive localities for dissemination to partners and stakeholders.
    
15. Spend up to 10% of time supporting corporate business, such as strategy and administration. 
     
16. Occasionally work at weekends and in the evenings when required. 

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.PERSON SPECIFICATION 

Programme and Partnerships Manager - Thriving Futures 

Experience 

E = Essential, D = Desirable 

1. Demonstrated experience leading and managing complex projects, including planning, execution, and  monitoring, preferably in the non-profit or social sector.  E 

2. Proven track record in developing and nurturing partnerships with external organisations, stakeholders, and communities to achieve shared goals and objectives.E 

3. Prior experience in fundraising, developing and executing fundraising strategies, securing additional financial resources, and exploring income-generation opportunities, including bid writing and grant applications.E 

4. Experience providing guidance, support, and supervision to team members, including managing staff responsible for supporting programme operations.D 

5. Previous involvement in overseeing financial management, programme governance, and reporting, including consolidating financial and narrative reporting for dissemination to partners and stakeholders.D 

Ability, skills, knowledge  

1. Commitment to equality for all people (and their intersecting identities) as well as good knowledge and understanding of the experiences of Black people of African and Caribbean descent and a strong drive to address the factors that negatively impact their health and wellbeing. E 

2. Ability to develop and deliver comprehensive project plans, schedules, and budgets, ensuring alignment with programme objectives and milestones.E 

3. Excellent verbal and written communication skills, with the ability to effectively engage with diverse stakeholders, produce engaging content, and deliver presentations and reports.E 

4. Strong analytical skills, with the ability to support data collection and analysis.D 

5. Capacity to identify and nurture external collaboration opportunities.E 

6. Ability to thrive in a fast-paced environment with competing priorities, remain responsive to change and adapt to evolving projects.E 

7. Proficiency in conducting research, synthesising information, and developing evidenced frameworks informed by learnings and research findings.D 

8. Understanding of external research, policies, and projects related to addressing the inequities that negatively impact the mental health and wellbeing of Black people.E 

9. Attention to detail in maintaining administrative and electronic systems to ensure fulfilment of key project deliverables and dependencies, aligning with project goals and timelines.E 

10. Ability to maintain a positive and solutions-focused approach under pressure.D 

11. Ability to competently deploy a range of tools required for the job, including Microsoft Office and social media. E 

A Disclosure and Barring Service (DBS) check may be required but we will treat applicants who have a criminal record fairly and will not discriminate because of a conviction or other information revealed.

The role 

MIND in Haringey and its partner Public Voice deliver the Haringey Community Collaborative, providing strategic leadership and capacity building for the borough’s Voluntary and Community Sector (VCS). MIND in Haringey and Public Voice are ambitious, committed and passionate in their support of the VCS, and the social impact that it collectively delivers for residents and communities every day.

The Haringey Community Collaborative service involves providing Haringey VCS: 

• One-to-one and group capacity building support 

• Funding opportunities for projects addressing priority local challenges 

• Access to training and resources 

• A community of practice for collaboration and knowledge sharing, both in person and online. 

The Haringey Community Collaborative team is located across and employed by either Public Voice and MIND in Haringey. This role works alongside a manager for Haringey’s digital community of practice platform, NavNet; and a communications lead for the Community Collaborative. The role reports to the Haringey Community Collaborative Manager.

About You 

We are looking for someone who wants to make a difference to the local community through their work, supporting the success of the voluntary and community sector. You will need to have experience working with organisations and groups to help them develop and grow, and convening.

A confident public speaker with strong presenting skills with the ability to present to a wide range of diverse community groups. Able to engage with people and have a good understanding of co-production.

Able to carry out research and find suitable funding opportunities supporting VCS to write bids and method statements. Designing and delivering workshops on various topics that will support the local VCS in Haringey based on their needs. 

Having a knowledge of the VCS organisations within Haringey would be an advantage but not essential. 

Operational Support Coordinator

We are delighted to share this new and exciting opportunity for an Operational Support Coordinator to join a dynamic organisation.

Position: Operational Support Coordinator

Location: Holyoake House, Manchester 

Salary: £33,570 per annum (pro-rated to 21 hours - £20,142)

Hours: Part-time, 3 days a week (21 hours)

Contract: Permanent

Closing Date: Midnight, Friday 20th September 2024

Interviews: Week commencing 30th September 2024, in Manchester

Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development, including coaching and trade union.

We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit a current CV and cover letter.

About the role:

As Operational Support Coordinator, you will play a crucial role in the Operational Support Unit, ensuring the smooth and efficient operation of the organisation’s various processes. This role involves working closely with various teams to promote cross-functional collaboration and supporting the delivery of our operational plan through digital coordination, project management and process improvement.

As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.

Key responsibilities include:

• Lead on the end-to-end project management for cross-functional initiatives, ensuring clear communication and tracking timelines; Utilise digital coordination tools like Asana to manage resource planning, evaluate team capacity, and monitor progress.
• Facilitate communication channels across departments to stay informed about progress and potential roadblocks of our operational plan.
• Develop and manage a centralised reporting system that consolidates key metrics, performance indicators, and resourcing plans from across the organisation; Provide Leadership Team and managers with comprehensive data on organisational performance and trends for informed decision-making.
• Collaborate with the Research Officer and Digital Team to identify and implement technological solutions that enhance efficiencies for the organisation and its members in line with the tech and digital strategy.
• Identify, develop and implement process improvement initiatives that span multiple departments, to streamline operations and promote cross-functional collaboration.
• Assist in the business development programmes, supporting the trial of new products.
• Participate in the AI squad, contributing to technology and efficiency initiatives.
• Coordinate and chair monthly operational meetings; record accurate minutes of meetings and ensure all matters arising and actions are dealt with by the appropriate person within agreed timescales; Provide administrative support at other relevant meetings as appropriate.

About you:

To be successful in this role, you will be enthusiastic about the organisation and its mission, and you will have experience working as an Operational Support Coordinator in another organisation.

• Experience in process improvement, operational support or project management 

• A positive and proactive attitude with the ability to identify operational challenges and issues, take initiative to develop and implement effective solutions 

• Strong interest in technology and methods for efficiency improvement 

• Demonstrate an agile approach to project management and adapt to changing priorities 

• Attention to detail, good organisational and administrative skills 

• Strong analytical and problem-solving skills 

• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams 

• Highly developed IT skills with the ability to use a variety of computer systems, and proficient in Microsoft Office applications

About the organisation:

As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, we are committed to enabling anyone in the UK to form, or join, thriving and sustainable co-ops.

As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.

Other roles you may have experience in could include Operations, Operations Support, Operational Support, Admin, Project management, Project Manager, Operational Support, Operational Support Officer, Admin Support, Administration Support, Senior Administrator, Senior Admin etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Would you like to work flexibly, remotely, and with a small, friendly team? We're looking for someone to help us with our ambitious plans to support bullied children and their families. 

The Head of Income Generation and Partnerships will help us to identify new partners, support and grow existing partnership arrangements, and explore innovative ways to boost commercial training income.

Why work for Kidscape? 

• We support flexible working 
• We work remotely
• We're a family-friendly employer
• We're friendly and approachable 
• You'll be contributing to an incredible cause

What are we looking for? 

• Demonstrable knowledge of creating compelling partnership and funding applications 
• Well-proven community fundraising techniques and approaches 
• Knowledge and understanding of managing consultancy work 
• Innovative and challenging spirit 

You can find out more about what we're after in our job description and person spec.

When does it close?

The vacancy closes at 23:59 on the 16th September. Interviews will be held online on the 3 rd October. 

If you can no longer see the vacancy on CharityJob, head to the Careers page on our website and it'll be there!

Individual Giving Manager (Parental leave cover role)

Are you passionate about bringing art to everyone? Do you believe in the power of digital to transform lives?

We're looking for an Individual Giving Manager to join our friendly and dedicated team to help us to achieve our fundraising ambitions across multiple channels of individual giving.

We welcome and encourage applications from candidates who are under-represented in the creative industries, particularly individuals who experience physical, mental, or social barriers to accessing the arts.

About Art UK

Art UK is an art education charity on a mission to make the art in UK public collections accessible to everyone – for enjoyment, learning and research. It enables a global audience of five million people a year to learn about the UK’s national art collection by digitising artworks and telling the stories behind the art. In addition to innovative engagement tools such as Tagger and Curations, Art UK is currently working on new initiatives including a major learning programme, making this a truly exciting time to join the organisation. Art UK is the operating name of the Public Catalogue Foundation, a charity registered in England and Wales (1096185) and in Scotland (SC048601). 

About you

You will be a confident and persuasive communicator who is completely at ease engaging with supporters and stakeholders at all levels. You will have a sound knowledge and understanding of individual giving, particularly mid-value and low-level giving. You will understand the value and importance of high-quality donor stewarding, be well-organised, and comfortable working accurately with data. Additionally, you will have experience writing compelling content on and offline. You will be full of initiative with the ability to work independently and autonomously. 

At Art UK you will be well-supported within a team focused on achieving Art UK’s fundraising goals, comprising:

• the Chief Executive, Deputy Chief Executive, Trustees and Philanthropy Board
• the Head of Development, who oversees all fundraising activities at Art UK but has a particular focus on researching and applying to grant-giving trusts and public sector bodies
• the Development Officer, who supports activities across all income streams including donor stewardship and communications, prospect research, and CRM database management 

You will promote equality and diversity in all aspects of your work – with the public, colleagues and external partners.

This is an exciting time to join Art UK's Development team, as it is going through a period of growth and change. You will be responsible for leading the development of our individual giving programme into a multi-faceted, campaigns-focused programme.

Key responsibilities

• Develop and execute an effective and sustainable individual giving plan and budget in line with the overall Art UK fundraising strategy, to grow income from new and existing donors and achieve annual targets
• Provide high-quality, tailored stewarding for new and existing supporters, ensuring they feel valued and understand the impact their contribution makes
• Lead on donor research, prospecting, cultivation and conversion activities to develop a pipeline of individual giving at all levels
• Pitch giving opportunities to prospective donors through bespoke presentations, meetings and events
• Create targeted campaigns and bespoke donor journeys
• Create compelling written content for digital and print media
• Plan and deliver fundraising and stewarding events, including attending events where possible
• Monitor campaign effectiveness and produce regular reporting on performance against targets
• Ensure donations are processed quickly and donors are thanked for their contribution
• Contribute to other areas of fundraising including small grant applications, research, and supporter communications
• Keep abreast of the latest fundraising practices, legislation and technology opportunities

Necessary skills

• Essential: Ertners
• Essential: Experience creating, implementing and evaluating fundraising strategies for individual giving
• Essential: First-class written and spoken communication skills, and the confidence to engage and work effectively with a range of people
• Essential: Experience creating successful bespoke proposals or asks for prospective donors
• Essential: Experience planning and managing fundraising events
• Essential: Experience undertaking data analysis and effectively utilising supporter data for campaign purposes
• Essential: Copywriting, proofing and editing skills
• Essential: Experience working with CRM databases to a high level of accuracy
• Essential: Excellent awareness of fundraising best practice and legislation, particularly in relation to donor data including GDPR
• Essential: Self-motivated, with exceptional time management and organisation skills
• Desirable: Experience leading on low-level giving fundraising/crowdfunding campaigns
• Desirable: Active interest in the visual arts and awareness of UK art collections
• Desirable: Experience working with a diverse range of audiences
• Desirable: Experience working on projects with a broad range of partners

Contract terms

• 0.8 FTE (4 days a week) 
• 15-month fixed-term contract, October 2024 – December 2025
• Salary £35,000 per annum pro rata
• Three-month probationary period
• One-month termination clause
• Work from home, anywhere in the UK

Benefits

• 25 days annual leave plus regional Bank Holidays (pro rata)
• Paid Christmas closure period (Christmas Day to New Year’s Day)
• Flexible working hours
• Workplace pension scheme
• Training and development opportunities
• Mental health and wellbeing support
• Above statutory paid sick leave
• Enhanced paid parental leave
• Employee Assistance Programme
• Monthly wellbeing hour
• Trained Mental Health First Aider’s
• Regular staff socials, both virtual and in-person
• Eye tests paid for up to £35, glasses subsidised up to £30

Application

Please visit our website to download the application form. To apply, please submit your completed application form by 9am on Tuesday 10 September 2024. If you are experiencing issues downloading the document or require support in completing your form, please contact us.

Forms must be sent in MS Word or a format compatible to MS Word. Please do not send PDFs. Applications sent as a PDF will not be accepted.

Interviews will be held via video call on Friday 20 September 2024. If you have not heard from us within three weeks of the closing date, please consider your application unsuccessful.

As part of our commitment to Equality, Diversity and Inclusion please note that we redact some details from applications ahead of the shortlisting stage to ensure the removal of unconscious bias. Details that we redact include (but are not limited to) references to protected characteristics, names of educational institutions and indications of political affiliations.

Art UK is the operating name of the Public Catalogue Foundation, a charity registered in England and Wales (1096185) and in Scotland (SC048601). For more information, please vist Art Uk website

Frazzled Cafe is a small mental health and wellbeing charity founded by Ruby Wax OBE, that provides a safe, confidential and non-judgemental environment where people who are feeling frazzled and overwhelmed by the stresses of modern life can meet on a regular basis to talk and share their personal stories. 

We run our free meetings online every single day of the year for anyone who needs them, and anyone can book and be included to talk, share, listen and to feel heard.

As part of our exciting plans for growth, we are seeking a Development Manager to lead on the organisation’s fundraising and communications to fulfil our mission and play a key role in supporting the next phase of Frazzled Cafe’s growth and development.

You will be responsible for developing and delivering an ambitious fundraising strategy with a range of fundraising activities focusing primarily on trusts and foundations but also individual donors, corporate partners and fundraising campaigns. You will also lead on creating a communications strategy to significantly grow our reach, brand and impact. Working with our Training and Programmes Manager, you will support our plans to expand our network of fantastic Volunteer Facilitators. 

This is an exciting, creative and flexible opportunity for the right person. The ideal candidate is someone with a demonstrable successful track record in fundraising, alongside the skills of a talented and persuasive communicator and relationship builder. They will be creative, solution focussed, willing to get stuck in and have good humour.

MAIN TASKS

Fundraising

● Lead on developing and delivering an annual fundraising strategy to support our ambitious plans for growth, securing a minimum of £250k per year from Trusts and Foundations, individual donors, fundraising events and campaigns, and corporate partnerships.

● Research and generate a pipeline of funding applications, including multi-year grant opportunities from Trusts and Foundations

● Lead on writing compelling applications and conversations with funders, talking persuasively and informatively about Frazzled Cafe’s work and impact

● Work with the CEO and trustees to develop new relationships with individual donors and strengthen partnerships with existing supporters

● Work with the CEO and Head of Training and Programmes to develop new opportunities for corporate sponsorship and partnerships

● Lead on organising fundraising events such as dinners with major funders and initiate and develop other opportunities for fundraising.

● Lead on Frazzled Cafe’s annual Big Give Christmas Challenge campaign and identify any other fundraising campaign opportunities throughout the year, with support from the Project Support and Administration Officer

● Prepare regular reports and updates for our funders, engaging them with our work and the impact of their support

● Ensure that Frazzled Cafe’s fundraising work is GDPR compliant and meets best practice standards.

Marketing and Communications

● Lead on the development of Frazzled Cafe’s first communications strategy to drive awareness and demand, grow our audiences and scale our impact.

● Work with the Project Support and Administration Officer to manage Frazzled Cafe’s socials, newsletters and website, growing engagement across all our channels

● Work with the Head of Training and Programmes to develop a communications strategy to attract and recruit more Volunteer Facilitators and attendees for our programme

● Help deliver Frazzled Cafe’s rebrand with external agency and lead on ensuring consistency in messaging across the organisation

● Lead on developing a suite of resources and materials that can be used to promote our services

● Work with and support the Project Support and Administrative Officer to capture and interpret data from our communications to maximise impact

● Bring innovative ideas to promote the charity externally to develop a national brand and awareness of what Frazzled Cafe offers.

Other:

● Work with and support the Project Support and Administrative Officer in relevant fundraising and communications tasks, delegating where appropriate.

● Participation in other projects/initiatives as required as a core member of the management team

● Work with the CEO and team to develop innovative and compelling ways to articulate the impact Frazzled Cafe has on its community

● Develop and maintain appropriate databases for recording our fundraising and communications work

Person Specification:

● Proven experience of successfully developing and implementing a fundraising strategy

● Demonstrable experience in a communications, or similar, role

● A demonstrable track record in writing successful funding applications and securing funds, including multi-year grants, from grant-making organisations

● Outstanding written and verbal communication skills demonstrating ability to produce persuasive and compelling copy and content

● A natural relationship builder with ability to influence and negotiate at all levels

● Competence and knowledge using communication tools and platforms  (Frazzled Cafe currently uses X, Instagram, Facebook and LinkedIn; Canva, Squarespace and Mailchimp)

● Strategic thinker and ability to turn ideas into action

● Pragmatic, project management approach to work and ability to meet regular, competing deadlines

● Excellent attention to detail and a positive, can do attitude

● Will have attended at least two Frazzled Cafe meetings ahead of the interview to understand our approach.

Role Summary

As our Senior Strategic PR Lead, you will develop and oversee a strategy pursuing global opportunities to influence and respond to developments that strengthen ProVeg’s impact of an international food awareness organisation. Using an evidence-based approach and real-life stories you will inform, inspire, and influence a changing food system. You will position ProVeg as a pragmatic, solutions-oriented actor within the ecosystem of plant-based, fermented and cultivated food. You will work with NGOs, companies, food-service providers, startups, investors, policy advocates, the public, and many others to amplify key messages. 

We seek a dynamic, innovative leader in PR or public affairs who thrives on driving change and making a global impact. If you're passionate about shaping the future of food and have a proven track record in strategic communications, this role offers an exciting opportunity to lead ProVeg’s global narrative.Working with international colleagues, you will be a force to be reckoned with. You’ll help establish ProVeg as the go-to organisation helping the world transition to a plant-based, fermented and cultured foods system. You’ll build on our global reputation and credibility with a wide range of stakeholders.

You will develop a strategic and effective PR plan for ProVeg, and develop and oversee communications activities that promote, enhance, and protect the organisation’s charitable mission and vision. 

Job Details

• Reports to: Global CEO

• Department: INT Communications

• Direct reports: Senior PR Manager

• Closely collaborating with: Senior International Communications Manager, Digital Director (web, brand and graphic design), Chief Strategy Officer, International Director, Director of Partnerships & Institutional Engagement, Head of Philanthropy, Country Directors, internal and external colleagues. 

• Location: Remote, ideally in the UK, NL, PL, CZ, or, for exceptional candidates, potentially US (ET zone)

• Hours: 40 hour a week (36h possible) 

• Salary: dependent on experience and location, around £45-48k in the UK (based on 1FTE of 40 hours)

Responsibilities

Strategic development and implementation

• Develop and oversee an effective PR communications strategy, including business/trade press and public affairs (EU and UN advocacy), based on ProVeg’s strategic principles, impact areas and global interventions.

• Be accountable for the development, delivery, and evaluation of the organisation’s PR activities.

• Create relations with key media outlets to increase visibility and dissemination opportunities

• Develop media relations and build relationships with PR contacts to continuously grow our impact.

• Secure media opportunities for the Senior Leadership and Executive Team and the Global CEO.

• Oversee and ensure the management of positive relationships with the media and relevant change agents, and external colleagues.

• Develop and update, as needed, clear guidance (e.g., core messaging and brand narrative) for the communications team to ensure public communications are aligned with ProVeg’s organisational strategy and communications approach.

• Increase ProVeg International’s profile, particularly in broadcast media, enhance the organisation’s credibility and inspire supporters and other stakeholders through the use of engaging communications.

• Safeguard the organisation’s brand by overseeing and managing the development of crisis communications plans and advising on emerging issues and PR risks and opportunities. 

• Liaise with the Global CEO and the Senior Leadership Team on strategic communication alignment and/or adjustments, and coordinate and ensure synergies in terms of quality control, key messages, templates, strategies, etc. 

Management and leadership

• Model excellence in (remote) team management by motivating, coaching, giving, and receiving feedback, supporting and developing teams and skills, and driving innovation and creativity.

• Advise and work with colleagues across the organisation, to ensure we maximise opportunities to raise awareness, influence, and deepen engagement with our audiences in order to support a variety of objectives.

Budget and resource management and evaluation

• Manage a dedicated budget for effective reporting and forecasting.

• Produce timely and regular management information for leadership that effectively explains performance set against OKRs, KPIs and the broader strategic plan. 

Qualifications

Required:

• An excellent understanding of the plant-based and alternative protein sector and knowledge of food systems change.

• A successful track record (5+ years) in journalism (print or broadcast), marketing, or public affairs, developing and delivering strategic objectives across a range of communications channels.

• Strong track record in PR (including broadcast), marketing and/or organisational branding.

• Excellent written and verbal communication skills, English to native level (or C1).

• Excellent networking skills and experience in building productive relationships with key media stakeholders and influencers.

• Strong project management skills.

• Ability to juggle a varied workload, delegate effectively and contribute as a team player.

• Strong team management skills and a commitment to motivating and empowering a team remotely in order to achieve their goals.

• High level of emotional intelligence and interpersonal skills – externally and internally; ability to balance diverse interests of different teams.

• A strong understanding of, and experience of using, quantitative and qualitative evidence.

• Strong problem solving skills.

• Experience of strategy development and target setting.

• A commitment to ProVeg’s values and guiding principles.

• An instinctive ability to positively contribute to and influence the wider team.

Preferred:

• A good understanding of data protection issues, including GDPR

• Experience of visual communication methods (video, infographics, etc.)

• Understanding of the third sector.

• International experience.

• Understanding and/or experience of policy processes and advocacy.

Benefits of working with us

• A strong organisational focus on personal development, with a designated training budget.

• Provision of a work laptop.

• Flexible, trust-based working arrangements and home-office arrangements.

• Career-development support.

• Mindfulness programme - free Headspace account

• We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.

• And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!

When?

Application deadline: 27 September 2024

Start: November 2024 (or sooner if possible)

Further information

Our Application Procedure

Submit your application and motivation letter and outline how you meet the role and person specification in no more than 2 pages, and please attach your CV.

The recruitment process includes: 

• Online Cognitive Aptitude Test and a Personality Test.

• A first online interview with the People & Culture team.

• Online trial task.

• A second interview with the hiring manager.

• The final decision may require an additional interview, usually with Senior Management.

Job title: Head of Corporate Partnerships

Manager: Director of Income & Engagement

Direct reports: 4

Location: Hybrid work with 40% from Breaking Barriers’ office in London (71-91 Aldwych, WC2B 4HN)

Salary: £50,000 - £54,000

Hours: 5 days per week (37.5 hours) but open to part-time (26 hours minimum), and flexible working arrangements.

Contract: FTC for 1 year (maternity cover)

Overall purpose

The Head of Corporate Partnerships is a key leadership role within the Income and Engagement Directorate. Breaking Barriers’ relationship with corporate partners is the USP upon which our growth and success as an organisation has been built. The Head of Corporate Partnerships has accountability for generating income, impact and influence from the private sector, and for leading a high-performing team to achieve ambitious growth and scale for refugees around the UK.

As Breaking Barriers has grown from a start-up organisation to a now 60-strong team raising c. £4m and supporting more than 1,200 refugees annually, our corporate partnerships have expanded beyond our original London base to be nationwide partnerships with a wide range of businesses and employers. Our corporate partners have been crucial in enabling our growth and will be crucial to delivering upon the ambition of our 2030 goals. The Head of Corporate Partnerships is an essential role that will make this ambition a reality.

You will lead a team to deliver outstanding partnerships management of a range of strategic and multi-faceted relationships with a portfolio of c.50 businesses alongside leading strategy for business development. Leading by example you will own a number of our key relationships to drive growth, whilst bringing your experience to bear to coach your team and ensure structures and processes are in place to enable high performance.

You will be:

• a creative and strategic thinker who doesn’t feel bound by traditional approaches to charity / corporate relationships,
• a keen collaborator, working closely with colleagues in our Services directorate to deliver high impact employability programmes for our refugee clients, and with the Head of Philanthropy and Head of Public Engagement to identify and drive cross-fundraising opportunities,
• an outstanding communicator, comfortable and confident in your ability to engage a wide range of stakeholders across the worlds of CSR, DEI and employability, and across the private, public, and third sectors representing Breaking Barriers at a senior level.

The Head of Corporate Partnerships will be part of Breaking Barriers’ Joint Leadership Team and will have overall strategic and budget responsibility for Corporate Partnerships. They will be a visible leader within the Income and Engagement Directorate and across the organisation, and will contribute to a culture of creativity, growth, innovation and entrepreneurialism that will drive us to achieve our 2030 goals.

This is a hugely exciting opportunity to join an entrepreneurial organisation with an enviable track record of growth, and a leadership team and Board prepared to back investment in fundraising. The Head of Corporate Partnerships will be someone driven and excited by the opportunity to develop further a function operating to the highest standards and generating impactful and innovative partnerships with a diverse group of businesses. They will be motivated to ensure that all people of refugee background in the UK have a fair chance to gain meaningful employment and will be ambitious to play a central role in helping Breaking Barriers to achieve it's 2030 goals.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Sunday 29th September. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Role description

We are looking for two self-motivated individuals to lead our programme delivery. One Programme Manager will be based in London with potential travel required across different locations in England, most likely Reading and Birmingham. The other Programme Manager will be based in Reading with potential travel required across different locations in England, most likely London, Birmingham, and the SE of England.

At the forefront of the organisation, you will be responsible for delivering all programmes allocated to you. Working alongside the Director of Programmes, you will be responsible for leading conversations related to retention and expansion of partnerships to drive our mission.

Our programme delivery involves maintaining partnerships with schools and universities, supporting our volunteers to become highly effective coaches, and managing programmes end-to-end from initial planning through to impact evaluation.

As well as delivering programmes in schools, once qualified as a coach, you will have the opportunity to be a professional coach to young adults from disadvantaged backgrounds currently at university or in the early stages of their career. 

You will also be responsible for the retention and renewal of partnerships within the region. You won’t have responsibility for generating new partnerships, but will be expected to support the CEO and Director of Programmes with identifying new opportunities and partners where you can.

You will flourish in this role if you enjoy thinking quickly, responding to challenges!

Programme coordination and delivery: 

• Coordinate and run multiple in-school and online programmes (core and peer to peer) across the region. 

• Set timelines for programme start and finish dates. 

• Oversee programme quality and communicate with school staff  weekly to provide feedback after sessions. 

• Facilitate in-school or digital workshops for groups of pupils (KS1-5). 

• Plan and organise graduation trips to a local university for pupils on the programme.

• Coordinate and allocate coaches to school programmes, communicating with them weekly and when needed arranging transport for them to schools.

• Collect data for monitoring and evaluation purposes, such as pre and post programme questionnaires, attendance records, and pupil and coach feedback.

• Report regularly to the Director of Programmes on key performance indicators and  programme updates.

• Build and maintain relationships with coaches, pupils and teachers.

• Collect data and write impact reports and case studies.

• Once qualified Coach on our Lifecycle programmes.

Volunteer recruitment and management:

• Recruit and retain volunteer coaches (meeting minimum requirements set termly). 

• Manage volunteers and Head Coaches.

• Deliver coach training to volunteers in person and online. 

• Create a thriving community of social mobility advocates among university  students and young professionals. 

• Develop and maintain relationships with universities, corporate partners and others.

Contributing to the development of the region and wider organisation:

• Ensure retention of schools within the region by delivering high quality programmes, and leading retention, renewal, and expansion conversations with partners.

• Support a strong and supportive network of schools, Multi-Academy Trusts (MATs), universities, corporate partners and others.

• Ensure the retention of volunteer coaches (meeting minimum targets set termly).

• Maintain relationships with coaches, pupils and teachers.

• Contribute to programme design, take part in a working group and whole team meetings.

• Content generation  for social media and marketing materials. 

• Running pupil and school leader focus groups.

• Carry out other tasks that are within the scope and spirit of the role.

Person Specification

Essential characteristics and experience: 

• Passion for social mobility. We have big aims and are looking for those who share our desire to make education fairer in the UK so a person’s background does not determine their future.

• Ability to think on your feet. Volunteer management and working with young people can be unpredictable, so you will need to be comfortable working reactively to solve challenges at short notice.

• Programme or project management experience. 

• Experience with young people. Comfortable running a session or delivering a workshop with a group of young people from age 8-18.

• Relationship building and facilitating. This is a public-facing role so you will be involved in communicating and delivering workshops to groups as well as communicating our mission to a wide range of stakeholders (business leaders, senior members of MATs, universities etc.).

• Experience of coaching or willing to complete a Level 1 Coaching Qualification.

• Experience of sales or partnership management/development.

• Excellent communication skills – written and verbal - and experience of making presentations to diverse audiences.

• Ability to think and plan strategically to achieve successful organisational outcomes.

• Clear analytical skills, and ability to plan ahead and supervise and support operations.

• Ability to make quick and clear decisions.

• Excellent planning skills to ensure effective use of resources and budget.

• Carry out other tasks that are within the scope and spirit of the role.

Desired characteristics and experience: 

Volunteer recruitment and management:

• Understanding of the specific barriers to social mobility and the context for pupils we work with. 

• Experience of sales or partnership management/development.

• Experience of working in education settings.

• Experience of working with and empowering people who have faced challenges in their lives.

Key details

Benefits:

• An opportunity to contribute to a young, exciting charity with scope to input widely and take on new responsibilities.

• Salary of 27,000-£33,000 pro-rata (plus £3,000 London weighting where applicable).

• 28 annual leave days (pro-rata).

• Fridays off during non-term-time (pro rata for team members spending majority of their working week at CoachBright i.e. 3 days or more).

• The opportunity to become a certified coach.

• Access to a £100 individual annual CPD budget in addition to CoachBright’s standard training offer which includes safeguarding, health and safety and diversity, equity and inclusion training).

• Access to a 24-hour employee assisted helpline facilitated independently by Health Assured.

• Access to BrightHR perks which includes an array of discounts in various areas such as retail and technology. 

Key Information:

• Permanent contract.

• Remote role with travel to schools across England. 

• Full-Time/part time position, 35 hours per week pro-rata (with some weekend/evening hours required during volunteer recruitment and training periods which will be acknowledged in TOIL). 

• Reporting to the Director of Programmes.

• Start date as soon as possible.