Digital Communication Manager Jobs in Liverpool
Digital Campaigns Specialist
The role
We are looking for a Digital Campaigns Specialist to work closely with others to influence and deliver exciting integrated campaigns achieving positive systemic change for deaf children and their families across the UK.
What you'll do
- Develop effective campaign messaging and motivational calls to action.
- Find innovative ways to engage supporters and bring latest campaigning techniques to the organisation.
- Share digital campaigning skills, coaching others and learning and developing together.
- Take part in campaigning project teams to help build, test and deliver priority campaigns.
- Monitoring and reporting on campaigning activity, evidencing impact.
What you'll need
- Experience of working in a public affairs, marketing or political campaigning environment.
- Confidence in using a variety of digital campaigning tools.
- Knowledge of the latest approaches in engaging people with campaigns.
- Accurate creative writing skills and proven ability in composing effective campaign messaging.
- Strong digital skills and an an ability to embrace agile values & principles.
- A criminal record check / DBS disclosure (if offered the position).
What you'll get
- Home-based working with flexible hours.
- 25 days holiday - plus additional 3 days at Christmas (and bank holidays).
- Pension (5.5% employer contribution).
- Healthcare Cashplan
- Annual performance-based salary increase.
- Employee Assistance & Wellbeing Programmes.
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the Disability Confident scheme and meet the minimum requirements of the person specification. Please contact recruitment with any accessibility or reasonable adjustment enquiries.
The National Deaf Children’s Society is a registered charity in England and Wales (1016532) and in Scotland (SC040779).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a values led, (education) content minded and systematic project manager to join us a Conference Producer at We Are In Beta.
The goal is to grow our in person events offering for our community of MAT Directors of Education and School Improvement Leaders, which has already supported 85 MATs serving 90,000+ students.
Your role will be to produce face to face conferences that provide them honest, open and trusting spaces to share how they really achieve their results in practice.
Why?
So MATs can learn what’s working (and what isn’t), so they can deliver the best education possible to their students.
What's the role?
Your job will be to produce in person conferences, with a difference, for MAT Directors of Education and School Improvement Leaders.
Events where practitioners don’t just share what’s worked but also what hasn’t - openly and transparently.
The aim is curate powerful and practical warts and all stories, which attendees can ask questions about and dig deep into each other's work.
- What we avoid
- Glossy key notes delivered by non serving MAT leaders
- Only sharing successes
- Surface level panels that don’t explore how leaders do what they do
- Lots of passive sitting and listening in big audiences
- Not developing deep and lasting relationships between attendees
- Where the events are geared towards promoting products and services more than the amazing leaders and their practice
- What we deliver
- Dedicated to giving serving MAT Directors of Education - from diverse backgrounds - the platform to share the work they are doing in the MATs right now
- Sharing openly, honestly and transparently the challenges as well as the wins
- Small group discussions about very specific topics where attendees can go deep
- Workshop formats allowing speakers and attendees to learn from each other via intimate conversations
- Where we do everything we can to help attendees get to know each other, stay in touch and work together long term.
- Events where sponsors provide thought leadership not sales pitches
On the speaker/content side, you’ll:
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research what’s important to MAT Directors of Education
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find serving MAT leaders who have expertise in those areas
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invite and book them to be speakers and
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support them to be their best on the day.
On the attendee/learner side, you’ll:
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communicate the offering
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design sign up and onboarding processes
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promote the event across our social media and email channels and
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ensure delegates have everything they need to get the best out of the event.
On both sides you’ll:
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promote the event far and wide
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lead the follow up and evaluation of the events.
How you’ll be driving our mission forward
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Researching topics that matter to Directors of Education right now
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Emailing/messaging them to ask what they’ve had success with and need help with
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Creating a database of strengths and needs across the community
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Reading education press, policy and practitioner led blogs.
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Engaging with conversations on social media
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Finding, inviting and booking speakers
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Using national datasets to find MATs and MAT Education Leaders who are succeeding against the odds
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Digging into MAT practice and MAT leaders’ blogs/posts to build a list of possible speakers
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Crafting emails that invite MAT Leaders you may have never met to speak at the conference
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Following up and leading MAT Leaders through the speaker onboarding journey
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Supporting speakers to be their best
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Designing editorial guidelines and communicating them with speakers
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Supporting them to find a focus for their sessions and feeding back on the content
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Gathering pre-event information such as speaker details, access need, session titles/objectives and resources etc
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Automating workflows and emails using Zapier and Airtable
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Sharing all pre-event information they need in good time
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Designing attendee sign up and welcoming processes
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Designing and building pre-event registration processes and forms
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Gathering pre-event information from attendees eg attendee details, access/dietary needs and
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Automating workflows and emails using Zapier and Airtable
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Sharing all pre-event information so they can get the most out of the conferences
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Promoting the event across our channels
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Working with a designer to commission graphics
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Writing social media posts on LinkedIn and Twitter
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Working with the Director of Educations at the MATs hosting the events to write sharable, top of funnel social media posts that inspire, entertain and inform Directors of Education
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Designing, writing building email workflows and drip campaigns in our CRM (HubSpot)
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Ensuring delegates have everything they need to get the most out of the conferences
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Tracking and auditing that all delegates have shared required pre-event information
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Writing succinct emails which are delivered at the right time in a way that respects their workload and capacity
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Evaluating the success of the conferences.
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Designing and building post event evaluation forms
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Seek, gather and analyse customer feedback and user data to ensure member success.
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Tracking and auditing evaluation completion
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Following up with both speakers and delegates to maximise
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Who are you?
- A values driven educationalist
- Technophilic project manager who has a spreadsheet for everything
- Curious and empathic relationship builder
- Entrepreneurial, innovative and flexible
- Analytical but also a content-minded story finder and teller
- Feedback embracing learner in the pursuit of mastery of your craft:
What experience and skills do you have?
It’s not essential you tick every box below. But the more boxes you can tick the better. We can help you gain and learn from the experiences you haven’t had yet.
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Education and/or school leadership/teaching: Knowing how the MAT and school system works is a must. Knowing who does what role in MATs will help bring the right people in the right conversations and the right time. Knowing and understanding the kinds of problems and types of conversations MAT leaders and teachers is also helpful for this role
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Conference production: researching topics, inviting and booking speakers, crafting promotional materials, shouting loudly and proudly about the events and filling up spaces is key.
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Project management: Planning, tracking and delivering on project objectives across several workflows on time, every time. Managing multiple audiences who are likely to be at different stages of their engagement cycle.
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Digital marketing integration and automation: integrating and automating digital marketing platforms like eg MailChmip, Hubspot, Airtable and Zapier etc. Automating drip campaigns and email workflows.
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Copywriting (and digital marketing and email workflow design): designing and writing posts and emails that convert - whether than be speaker invitations, promotional posts or conference onboarding emails.
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Customer Relationship Management: designing, building and automating CRMs including sales pipeline design and management eg HubSpot and Airtable.
What are the benefits?
- Exposure to the most inspirational and impactful MAT Education Leaders in the country
- Opportunity to work within an early-stage, mission-driven organisation and shape its direction
- Flexible working culture/flexible working hours
- Pro rata £29,000-£34,000 dependent on experience
- Project-based and/or part-time contract based on performance milestones for the right candidate available - this role is approximately 3 days a week for 28 weeks a year in 2 x 14 week blocks: October-February and March-June to deliver 2 conferences.
- Free annual membership to all of our premium spaces across the community worth up to £1,197+VAT.
- Dramatically grow your network of MAT leaders
Project Scope and Time Commitment?
The aim of this role is to produce two conferences:
- Trust Education Leaders Conference North (Feb/Mar) in Manchester
- Trust Education Leaders Conference South (June/July) in Luton/Milton Keynes
Each conference takes about 14 weeks to plan and deliver working 2-3 days a week.
If you aren't available for these dates, please still register you interest as we have plans for more conferences coming up and we'd love to work with you on them.
Timeline:
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Applications open: 28th August 2024
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Deadline for applications: midnight Sunday 15th September
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Invitations to complete assessment task: weeks beginning 9th September and 16th September
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First round interviews: weeks beginning 16th and 23rd September
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Second round interviews: weeks beginning 23rd and 30th September
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Notification of decision /appointment : week beginning 7th October.
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Start date: mid October
We expect this to be a popular role.
We will be inviting people to interview on a rolling basis.
We advise submitting an application early.
How do you apply?
To apply for the role please
- register your interest via our wesite no later than midday on Thursday 5th September AND/OR
- complete the application form we'll send you by the deadline above
For the application form you’ll need:
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CV - max 2 sides
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Covering letter - outlining
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why you want to apply
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how your values, knowledge, skills and experience make you the best person for the role.
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a PS section at the bottom with confirmation of where you saw the job role; confirmation of your current salary and notice period; whether you have the right to work in the UK and a valid criminal check with the Disclosure and Barring Service (DBS); any links to any portfolios/bodies of work you have completed in the past to demonstrate what you are capable of (this could be reports, writing, performance figures, social media campaigns, articles, videos); and indication of whether your availability will be limited during the recruitment period.
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Contact details of references
For an informal and confidential discussion about the role prior to application, please contact the Founder @niallalcock on X/Twitter or DM Niall Alcock on LinkedIn
We exist to help school leaders and teachers share and learn how they get the best outcomes for their students
The client requests no contact from agencies or media sales.
We have a fantastic opportunity for a communications professional to join the Design, Digital and Internal Communications team. This is a remote role (must live in England or Wales) working 37.5 hours a week (part-time will be considered).
Do you have a passion for communications and engagement? Do you want to help make a difference to victims and survivors?
This role is a remote role (must be in England or Wales) within a supportive and friendly team.
As the Internal Communications Lead you will:
- Manage, update and monitor VS internal communication channels so that internal stakeholders (staff and volunteers) across England and Wales are informed of organisation news, successes and strategy and have a mechanism for feeding back.
- Produce, commission and edit copy adhering to all brand and style guidelines for email communications and intranet articles.
- Manage an engaging programme of webinars to update staff on new initiatives, training programmes and other key engagement activities.
- Work closely with staff across the organisation to ensure self-generated content is of a high standard, adheres to brand and style guidelines and is succinct, clear and engaging.
- Advise colleagues on complex communication messages and to form part of the wider communication team response in a major incident or crisis situation.
You will need:
- Significant experience of managing multi-channel internal communications (inc. intranet).
- Experience of writing concise, well written and engaging communications.
- Experience of reporting on key internal communication metrics.
- Experience of editing of video content.
- Excellent interpersonal skills to be able to liaise effectively at all levels.
- Strong personal integrity, reliable under pressure and team ethos.
- Proven ability to demonstrate a commitment to Equality and Diversity, to influence people to achieve effective desired outcomes.
- Educated to degree level or equivalent professional qualification.
- Proficiency in English language.
Interviews for this role will take place w/c 23 September 2024.
About Victim Support:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We are working towards a future where victims’ rights are respected, their voices are heard and they feel well supported.
Everyone at VS is driven by our purpose, vision, mission and values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
Please apply for this role via the Victim Support website. You will need to complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
The client requests no contact from agencies or media sales.
Department: Business Development Team
Location: remote – home working
Hours of Work: 37.5 hours per week
Contract: 12-month fixed term contract
Salary: £40,000 – £45,000 per annum
Closing date: Sunday 15th September at 11.59pm
Expected interview date: Wednesday 25th September
Annual Leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity, adoption, and shared parental pay
- family friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS Pension
- free health cashback plan (Medicash) employee cover plus up to four dependent children)
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free confidential employee assistance programme (Health Assured)
- access to wellbeing app (healthy living tips and Bright TV )
- flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more*
- learning and development committed (bespoke training, LinkedIn Learning etc.)
- employee health and wellbeing committed (menopause friendly, disability confident employer etc.)
Background
Every three minutes someone in the UK develops dementia; a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
Purpose of the job/About the role
This is an exciting opportunity to join the Business Development Team at Dementia UK, where you’ll play a vital role in managing and expanding Admiral Nursing Services across health and social care settings throughout the UK.
As the Regional Account Manager, you will oversee a portfolio of both new and established Admiral Nurse services across various settings. Working closely with teams across Dementia UK, you will help implement, monitor, and quality-assure all services in line with our business processes. You will also collaborate with the Regional Development Leads and Area Business Development Manager, contributing to timely updates and reports on progress against action plans, the development of new services, and any services at risk, particularly within designated areas and restricted funding regions.
In addition, you will represent Dementia UK with key commissioners and stakeholders, influencing local dementia strategies and initiatives. Your efforts will ensure that Admiral Nursing remains a central part of local service design, supporting the overall delivery of Dementia UK’s strategy.
To succeed in this role, you will bring substantial experience in partnership development, account management, and project management. You will have a strong background in developing business cases, strategy development, and implementation, along with a focus on continuous quality improvement and innovation. Experience in the health and social care sector is essential, along with a solid understanding of government policies related to older people’s mental health, carers, and dementia.
Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Digital Enablement Officer
We are seeking to recruit an individual who displays a flexible approach, excellent communication skills and is an effective team player.
Position: SIT40 Digital Enablement Officer
Location: Homebased, UK Nationwide, however, occasional travel will be required as part of this role (May include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week (flexible working available)
Salary: Circa £35,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 15 September 2024
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
This role of the Customer Enablement Officer works as part of the Technology team to ensure that our people have the best experiences in their use of technology and that the technology is fit for purpose and meets the needs of the outcomes that our people want to achieve.
Key responsibilities include:
· Ensure that staff use technology in a way that gives them the best experiences.
· Help staff enable operations and processes using technology
· Support users in adopting changes to digital solutions & processes.
· Providing guidance to users on the optimal way to use our digital tools. Imparting knowledge to users on the appropriate techniques to accomplish their goals.
· Providing guidance to users on the optimal way to use our digital tools. Imparting knowledge to users on the appropriate techniques to accomplish their goals.
· Facilitating targeted workshops that involve specific delivery of knowledge sharing around current/new functionality in our digital solutions.
About You
You will have experience of:
· Good Experience working in a customer/business partner-facing role
· Some Experience of working in a technology delivery/support role
· Excellent interpersonal and collaboration skills to involve a diverse group of stakeholders - which is key to the role.
· Skilled at requirement gathering and problem-solving.
To fulfil the role, you must be resident in the UK and have the right to work in the UK
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter.
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Digital, Digital Marketing, Digital Service, Digital Media, Digital Experience, Digital Marketing, Digital Service, Digital Media, Digital Officer, Digital Marketing Officer, Digital Service Officer, Digital Media Officer, Digital Experience Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an enthusiastic, knowledgeable, and experienced Communications and Events Manager to join our small but very impactful team.
This role is essential in enhancing the visibility and impact of our charity's vital work. You will do this through effective communication outputs, with a focus on digital, and well-organised virtual, regional and national events.
The Communications and Events Manager will lead on overall execution of TSA communications and events, working closely with the Joint Chief Executive. The role is one of the most front-facing and proactive offered at the TSA.
In return for your hard work, the candidate can expect a competitive salary, high level of autonomy and trust, a fluid team structure, and very flexible home working. All of this while making a massive difference every day to the lives of thousands of people in the UK.
Key responsibilities
Communications
- Lead in the development of communication outputs across all aspects of the TSA’s work in support and information, research, fundraising and campaigning. This will include a major focus on filmed media and editing of short clips as well as building a library of case studies
- Lead in the development of an effective internal and external communications strategy. The strategy should provide direction on how communications pieces are created internally, as well as how communications are presented to different audiences
- Lead in ongoing content development for the TSA’s daily activities. This includes managing content creation for the website, social media platforms and monthly e-newsletter
- Have a major role in development of Scan, our twice-yearly physical magazine
- Develop excellent relationships with key internal stakeholders at all levels by providing direction and support for all TSA teams in their communications needs, such as reviewing and editing fundraising and research materials
- Proactively identify and fulfil opportunities to raise awareness of TSC in the broader media, such as newspapers and other media
Events
- Manage and oversee all aspects of TSA face-to-face events. Our events include the annual community event ‘Big Day’, and our annual event for adults mildly affected by TSC (called ‘Outlook’)
- Manage and oversee our range of monthly virtual events. Including bookings, forward planning and ongoing calendar management of future events and speakers
- Maintain calendar(s) of internal and external events
- Ensure risk assessments and safeguarding policies are applied appropriately
Strategic support
- Provide support into the overall communications and events strategy of the charity, including annual implementation plans
- Proactively and regularly review the impact and success of communications and events, by providing a range of opportunities for attendees and other TSC audiences to provide feedback and input into these areas
Community engagement and management
- Help to develop, and then implement and support, comprehensive community engagement
- Proactively and regularly review the impact and success of communications and events, by providing a range of opportunities for attendees and other TSC audiences to provide feedback and input into these areas
- Be confident in updating and using Customer Relationship Management (CRM) systems to update community information
Other requirements
The post holder must be prepared to work flexibly to meet the needs of the organisation. This may entail occasional evening and weekend work. Occasional travel within the UK may be required for team meetings and events.
A DBS enhanced disclosure will be required prior to taking up post.
Person specification
Essential
- 2-3 years’ experience in similar or equitable roles
- Proven background in managing and leading on events of all sizes, from very small (several attendees) to large (150+ attendees)
- Demonstrable experience in social media management and digital communications
- Excellent verbal and written communication skills, with a keen eye for detail
- Confident in working independently and on your own initiative, as well as being very open to helping and working with others
- Confident in graphic design and editing (we currently use Canva for all materials)
- Experience of working with CRM databases (please note that we use Beacon)
- Experience of managing budgets and sticking to them
- Able to set and manage ambitious personal targets
- Ability to work of own initiative and to work independently, as well as part of a small team
- Experience of building strong working relationships with external stakeholders
- Experience of a broad range of communications tactics across all platforms
- Able to work with people with a wide range of abilities, with a warm and empathetic style
- Able to assess and analyse complex problems, and develop appropriate solutions
- Experience of collecting and monitoring data to analyse service impact and drive service improvements
- Able to manage a diverse workload, prioritise needs and manage your own time
- Confident in website management and basic web development (Wordpress and WooCommerce)
Desirable
- Communications or events qualifications
- Experience of working with people living with learning disabilities or autism
- Experience of working with children or adults with disabilities or chronic health conditions
- Experience of working within the rare disease sector
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
**Opportunity for home-based working**
Are you an experienced fundraising or sales professional with a passion for the gospel to be shared around the world?
The role of Development Manager within the Partnerships Team at GOD TV is a brand new and very exciting opportunity to unite your passion for the gospel with your skills in fundraising or sales.
If appointed, you will responsible for growing GOD TV’s fundraising revenue streams, especially from HNWI, regular givers and events.
You will also work closely with our Digital and Broadcast Teams to align the ministry’s fundraising offering. This role provides a great opportunity to demonstrate your flare for a creative and strategic approach to fundraising.
If you’re energetic and committed to execution and delivery, you will love the dynamic environment at GOD TV.
This can be a home-based role with occasional travel to our office in Plymouth. National and international travel may also be required as part of the delivery of the role.
For the full Job Description and Person Specification, please click the attachment or go to www.god.tv/jobs
The client requests no contact from agencies or media sales.
Job Title: Charity Marketing and Communications Manager
Reporting To: Head of Marketing and Communications
Salary: £36,082 - £47,554
Hours: 37.5 per week
Contract: Permanent
Location: Hybrid - Alder Hey Children’s Charity, based within Alder Hey Children’s NHS Foundation Trust, Liverpool
Job Purpose
We are seeking a dynamic, experienced and creative Marketing and Communications Manager to lead our small marketing team, developing impactful marketing strategies and supporting the communications function for the charity. The ideal candidate will bring innovation and strategic thinking to enhance our brand, engage supporters and drive our fundraising goals. You will be responsible for crafting compelling narratives that highlight our mission and accomplishments, showcasing our impact and extending our reach to important new audiences. This is a highly varied role where you will have creative oversight to telling the inspiring stories at Alder Hey by carrying out communications which have real and measurable impact. We encourage applications from those with and without charity experience.
About us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting-edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician, and the play specialists we have on every ward.
We have recently closed our Surgical Neonatal Appeal, having successfully raised our £3m target towards a brand new, state of the art Surgical Neonatal Intensive Care Unit (NICU) at the hospital. This year we are fundraising towards a new Same Day Emergency Care Centre, providing an unrivalled experience for our patients and their families.
Main Duties/Tasks:
Leadership & Team Development
Lead the development and execution of the overall marketing strategy for Alder Hey Children's Charity, aligned with the organisation's goals and values of Courage, Together, Passion, and Magic.
Support the Head of Marketing & Communications to develop ongoing strategy for the Brand, adhering to set KPIs, and sticking to budget and deadlines.
Work with the Head of Marketing & Communications to provide leadership and direction to the Marketing & Communications Team, empowering the team to deliver against set goals and objectives.
Marketing & Communications
Collaborate with the Trust’s communications team to integrate marketing and PR activities, ensuring consistent messaging and brand representation.
Collaborate with fundraising teams to strategise, plan and implement integrated marketing campaigns across multiple channels, including digital, social media and print.
Manage TV advert development, scripting, storytelling and creative.
Be a brand gatekeeper across all activity, internal and external.
Manage the team to collaborate with the fundraisings teams to create compelling marketing materials, including appeal narratives, brochures, newsletters, and online content, to engage potential donors and supporters.
Ensure safeguarding and consent procedures are adhered to in collaboration with the Trust Comms.
Understand market research to identify trends, opportunities, and audience insights, informing the development of targeted marketing strategies.
Work with the Digital Manager to oversee communications via website and digital platforms, ensuring content is engaging, up-to-date, and optimised for search engines in collaboration with the digital function. Work with the Trust’s Communications team to
Lead the team to produce timely and relevant social media activity, scheduled across all channels, identifying our audiences and creating appropriate content.
Other Duties
Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
Be an active and supportive member of the charity management team, contributing to the charity’s higher aims, working collaboratively with senior managers, colleagues and volunteers.
Manage the team to collaborate with the fundraisings teams to create compelling marketing materials, including appeal narratives, brochures, newsletters, and online content, to engage potential donors and supporters.
The charity is currently conducting a four-day working week trial, due to end on 30th September 2024. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30th September 2024 to agree the next steps, based on an assessment of the trial period; the four day working week trial may be ended, extended or adopted permanently.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. Being courageous, working together, being passionate about our work, and making sure that we are creative in what we do helps us to deliver the support necessary so that Alder Hey can continue to deliver the very best care for our young patients and their families.
Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
How to apply
Applications must include your CV and a covering letter which answers the following questions:
- How do you meet the person specification? If you don’t meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
- What do you think of the current Alder Hey Children’s Charity marketing?
Please read the full Job Description and Person Specification.
Closing date: Thursday 12 September 2024
Interview date (to be held at Alder Hey): Thursday 26 September 2024
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Purpose of the post
Reporting to the Head of External Affairs, this is a pivotal role that is integral to demonstrating the value of health data research. You will work hand-in-hand with the Communications team and the HDR UK research community to tell the compelling story of data in health research and showcase the impact of HDR UK research programmes.
You will help deliver the institute’s communications strategy, working with colleagues to manage a range of tools and channels, including media relations, digital communications, social media, email, publications and events, to reach audiences across academia, NHS, industry, charities, as well as patients and the public.
This is a unique and exciting opportunity for an experienced science communications professional to lead and deliver communications on cutting-edge research using health data and demonstrate the tangible difference it is making to people’s lives.
We are seeking an individual with a proven track record in research communications who has successfully worked on complex, scientific projects with multiple partners. The successful candidate will share our values, have strong influencing and collaboration skills and be comfortable with working at pace, moving quickly to prioritise resources where needed. The role manages a Content and Communications Officer.
Communications at Health Data Research UK
Communications and External Affairs is a key enabler in supporting HDR UK’s mission. Our aim is to unite our audiences in the benefit of transforming the secure use of the UK’s health data in research to improve people’s lives.
Main responsibilities for the role
- Implement HDR UK’s communication strategy with a specific focus on communicating scientific and research impact.
- Horizon scan for opportunities to share research impact that demonstrates the value of health data research and the role of HDR UK in this sector.
- Lead, motivate and line manage the Content and Communication Officer, supporting their development in their role.
- Build and maintain networks with researchers across the UK involved with HDR UK research programmes, working with them to identify stories and create accessible content for our target audiences.
- Establish effective relationships and work in partnership with communication, policy and programmme teams across the institute and partners.
- Working with Patient and Public Involvement and Engagement colleagues, ensure our work across communications is shaped by patients and the public as needed.
- Work with the Director of Communications and External Affairs, project manage a branding project for HDR UK with an external agency
- Develop and deliver a new Impact Report for the institute to be launched at a stakeholder event in January
- Manage media relations at HDR UK to gain maximum positive coverage for the institute, manage reputational risk and respond effectively to media interest.
- Research, write and create engaging scientific content in the form of news stories, press releases, features, case studies, videos and podcasts.
- Provide strategic communications support and advice for senior colleagues within Health Data Research UK
- Maintain media and communications contact lists in our media monitoring system and provide updates on the latest news and media coverage.
- Commission external suppliers to support delivery of Health Data Research UK’s science communications and manage these relationships.
- Ensure projects are delivered within set budgets.
- Ensure all communication materials produced for Health Data Research UK adhere to the brand guidelines, helping to ensure the reputation of Health Data Research UK and its partners are maintained.
Knowledge, skills and experience
Experience
- Experience of creating and delivering successful scientific communications strategies and plans
- Ability to understand health research, process complex information and present targeted messages to different audiences.
- Experience in media relations or journalism in health, science, environment or related areas.
- Experience of producing high-quality content for online and offline channels.
- Experience of developing and managing traditional and innovative communications channels.
- Demonstrable experience of managing website content, including use of CMS.
- Experience of managing issues under time pressure, ensuring statements and briefing materials are prepared.
- Line management experience.
- Experience of commissioning and managing suppliers and prioritising resources.
Skills
- Excellent written and verbal communication skills with the ability to communicate scientific content effectively and confidently with people at all levels.
- Excellent project management skills and experience with a proven track record of delivering challenging projects on deadline.
- Exceptional attention to detail with the ability to produce high quality materials.
- Excellent interpersonal skills and ability to handle sensitive issues positively.
- Excellent organisational skills, with the ability to manage competing priorities in a fast-paced environment.
- Confidence to handle high-profile media enquiries and to advise spokespeople on messages and challenging situations.
- Strong analytical skills to evaluate impact and deliver continuous improvement.
Please note, as we are a UK-based organisation, applicants must be living in, and eligible to work in, the UK. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Job in a Sentence
You will help grow applications to our award winning Leaders Plus Fellowship for working parents through excellent sales funnel management and marketing.
Job Purpose
Do you want to play a part in helping leaders with young children achieve their career aspirations without sacrificing everything? Are you an excellent comms all-rounder who enjoys working in a target-driven environment, knows about sales funnels and can produce solid content that is useful to the audience? Are you highly organised and enjoy getting stuff done in a dynamic hands-on role? If ‘Yes’, then you could be our next Digital Marketing Coordinator.
Reporting directly to the CEO and Founder, the purpose of your role as Digital Marketing Coordinator is to increase applications to our Leaders Plus Fellowship and ensure employers approach us to work with us.
Apply:Cover letter (max 1 page) and CV (max 2 pages), outlining how you fulfil the key requirements of the role and answering the following two questions:
- What attracted you to apply for this role?
- What top 5 successes do you bring where you could apply the learning to this role?
Please include with your application:
- An example of a piece of writing you have produced for the web and an example of a social media post you have worked on across any platform as well as any bonus skills (e.g. technical applications that you are proficient in or experience in video editing)
Closing date: 17th September midnight
Interviews: 26th September
Ideal start: 15th November
Questions: Please refer to the listing on our website for contact details should you have any questions about this role.
We welcome applications to this Digital Marketing Coordinator role from all interested candidates regardless of gender, race, sexual orientation, disability, or family circumstances. We particularly welcome applications from colleagues currently underrepresented in our team including those who identify as from a minority group.
Key Responsibilities
Things you will lead on as Digital Marketing Coordinator include:
- Marketing to parents
- You write newsletters and emails for our audience of parents that are useful to them and also promote the Fellowship Programmes.
- You will manage our sales funnel and take responsibility for example for application pack downloads.
- You will edit and coordinate content creation.
- Employer marketing
- Including creating marketing materials that show the benefit of our work to employers and managing an email list for employers including data reporting of this.
- Responsive team support on all things comms: for example when our partnerships development team needs some copy for a mailout, you provide this.
- Website management: you manage our website to generate incoming enquiries from both employers and parents.
- Overseeing our social media and podcast
- You will also line-manage our Digital Marketing Executive
We Would Love to Meet:
(Please do apply even if you don‘t fulfil all criteria – some of our strongest applications in the past have been from surprise candidates!)
- You are highly organised and self-motivated, able to prioritise and juggle a varied and fast-paced workload. We know that when we ask you to do something, you get it done quickly or communicate proactively if priorities need to shift!
- You are extremely results oriented and keep your focus on how many people apply to the programme (which is critical to how many people we can help get to senior leadership). You always ensure that you spend your time on tasks that get employers to work with us or get individuals to apply.
- You are able to learn what employers and working parents want. We know that your content responds to the questions they are asking themselves.
- You take initiative and seize opportunities to achieve team goals. We know that when you are clear on our team goals, you will help us achieve those without us telling you every detail of what you need to do.
- You write good emails and can write solid content. We can tell you loosely what we want to communicate and you’ll write something which is clear and focused on the needs of the audience, with SEO at the forefront of the final text.
- You bring solid administration and coordination skills to the comms work and are organised. Because you own your work, we can let you get on with the job and you’ll remind us what needs to get done - we don’t need to follow up with you!
- You thrive in a dynamic environment and enjoy juggling things on multiple fronts. We know you are in control of your workload and will get things done, or otherwise let us know if we need to drop or change things.
- With a flexible and ‘can do’ approach. Things change quickly here and you aren’t fazed by that!
- You are good at managing upwards and work with a remote team. You tell us what you need from us and remind us when we forget!
- You are a team player committed to working collaboratively to achieve results. We are all working for the same thing and we will shift what we do if necessary to support the team goal. You’ll ask for help if needed and offer that help, too.
- You are excited to work in a small organisation and an entrepreneurial culture, willing to learn and get involved in activity outside of role remit when required.
General Leaders Plus Core Competencies:
- Courage
- Integrity
- Results orientation
- Inclusion
- Activating leadership in others
- Resourcefulness
- Continuous learning
- Resilience
- Planning and organising
- Alignment with the Leaders Plus principles
Why work for us
- Inspiring Team: Be part of a dedicated team making a real difference for working parents and promoting gender equality in senior leadership.
- Flexible Working: Experience best-in-class flexible working arrangements to help you balance your professional and personal life effectively.
- Quick Decision-Making: Work in a small, agile organisation where we make impactful decisions swiftly.
- Holidays: Enjoy 5 weeks of holiday each year plus bank holidays pro rata.
- Excellent Pension Contribution: Benefit from a 6% employer pension contribution.
- Professional Development: Receive a £500 contribution annually towards your professional development, helping you grow and advance in your career.
- Company benefits with Pirkx: including 24/7 GP booking helpline, 24/7 dedicated telephone counselling service, discounted gym memberships and virtual gym classes for all abilities, virtual and physical physio, mental health resilience training, courses for a lifelong learning, guidance on financial wellness, discounts on big brand shopping, cinema tickets, holidays, plus loads more.
- Dynamic and Entrepreneurial Culture: Thrive in an environment that encourages innovation, learning, and getting involved in various activities outside your role.
Please note due to the high volume of applications, we do not have the capacity to respond to every submission and only candidates selected for further consideration will be contacted. If you do not hear from us following the closing date, please assume you weren't successful on this ocasion. Thank you.
As part of the application, we'd love to know:
- What attracted you to apply for this role?
- What top 5 successes do you bring where you could apply the learning to this role?
Please include with your application:
- An example of a piece of writing you have produced for the web and an example of a social media post you have worked on across any platform as well as any bonus skills (e.g. technical applications that you are proficient in or experience in video editing)
We are excited to read your application, thank you for your interest!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Blood Cancer UK has embarked on an exciting and ambitious new strategy which strives to deliver the best possible treatments and care for people affected by blood cancer. We have a proud history of volunteer and supporter-led fundraising, and our well-established Regional Relationships Team plays a key role in achieving income growth that will support our mission of beating blood cancer in a generation by developing new regional opportunities across our volunteer and community fundraising network.
Working alongside dedicated colleagues, this is the perfect role for someone looking to put their experience of working with regional supporters and in providing first-class supporter stewardship to use in helping us develop our team, as well as further developing their leadership skills. You will be an integral part of our Regional Relationships Team and a member of our wider Public Fundraising team, as we seek to deliver transformational growth in our income.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.
![RS2410_The-Great-North-Run-with-Blood-Cancer-UK-13th-September-2021-©-Brendan-Foster-Photography-128-Edit-34-scaled.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/rs2410_the_great_north_run_with_blood_cancer_uk_13th_september_2021_brendan_fost_2024_06_03_10_55_52_am.jpg)
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The client requests no contact from agencies or media sales.
The Biochemical Society are seeking a Marketing and Communications Officer to support the work of the Marketing and Communications team across the organization to support member and community engagement.
In this role, the postholder will provide support with the full range of activities across the organization, building outreach and engagement with audiences and driving brand awareness and impact across the sector.
The postholder should possess outstanding copywriting skills, an excellent eye for design, and should demonstrate a good understanding of branding and visual identity and support with marketing activities across the membership and community remit, including regular mailing campaigns and social media activity. Along with this, collaborate with other societies and other organisations to promote the Society's objectives.
Suitable candidates will have a background in marketing and experience with effiecient competency using CRM and tracking systems, and have excellent organization and communication skills.
Although advertised as remote, there are options available for working within an office in London up to a few days per week, should that be preferred.
For more information, please visit our website.
Closing date: 4th September 2024
Interview Dates: 10th-12th September 2024
Only shortlisted candidates will be contacted.
Please note that this role is home-based and as such interviews will be virtual.
Please send a CV and covering letter. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter.
This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.
The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.
“We are interested in every qualified candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”
The client requests no contact from agencies or media sales.
The National Tremor Foundation is looking for a General Manager to help support its growth and positive impact on people with all forms of neurological tremor.
The National Tremor Foundation (NTF) is a charity who aim to provide help, support and advice to all those living with all forms of neurological tremor irrespective of age. Our mission is to provide advice, support, publish information and promote research on neurological tremors.
We are seeking a full time, self-employed, dynamic, self-motivated General Manager to lead the NTF on behalf of the Board of Trustees in return for an attractive salary of £35,000 per annum. The successful candidate will play a vital role in the strategic development, operational management, administrative functions and community engagement of the charity to help support its growth and positive impact on people with all forms of neurological tremor.
Working with the Board of Trustees, the successful candidate will promote the values and actions that ensure the charitable aims are fully met and developed and maintain and develop high quality services with both external providers and core NTF activities.
Experience
- Leadership and management, with experience of the voluntary sector.
- Operational management.
- Working with a Board of Trustees.
- Financial management and budgeting skills.
- Funding and bid-writing
- Staff and volunteer management
- Marketing
- Compliance and Safety
- Excellent communication and interpersonal skills.
- Knowledge of health and well-being activities.
- Experience of catering and hospitality a bonus.
- Ability to multitask and prioritise effectively.
- Excellent I.T. Skills.
To apply for this position please send your CV and a covering letter outlining how you meet the person specification.
Application closing date 2nd September
The interview date will be during the week of the 9th September 2024
Frazzled Cafe is a small mental health and wellbeing charity founded by Ruby Wax OBE, that provides a safe, confidential and non-judgemental environment where people who are feeling frazzled and overwhelmed by the stresses of modern life can meet on a regular basis to talk and share their personal stories.
We run our free meetings online every single day of the year for anyone who needs them, and anyone can book and be included to talk, share, listen and to feel heard.
As part of our exciting plans for growth, we are seeking a Development Manager to lead on the organisation’s fundraising and communications to fulfil our mission and play a key role in supporting the next phase of Frazzled Cafe’s growth and development.
You will be responsible for developing and delivering an ambitious fundraising strategy with a range of fundraising activities focusing primarily on trusts and foundations but also individual donors, corporate partners and fundraising campaigns. You will also lead on creating a communications strategy to significantly grow our reach, brand and impact. Working with our Training and Programmes Manager, you will support our plans to expand our network of fantastic Volunteer Facilitators.
This is an exciting, creative and flexible opportunity for the right person. The ideal candidate is someone with a demonstrable successful track record in fundraising, alongside the skills of a talented and persuasive communicator and relationship builder. They will be creative, solution focussed, willing to get stuck in and have good humour.
MAIN TASKS
Fundraising
● Lead on developing and delivering an annual fundraising strategy to support our ambitious plans for growth, securing a minimum of £250k per year from Trusts and Foundations, individual donors, fundraising events and campaigns, and corporate partnerships.
● Research and generate a pipeline of funding applications, including multi-year grant opportunities from Trusts and Foundations
● Lead on writing compelling applications and conversations with funders, talking persuasively and informatively about Frazzled Cafe’s work and impact
● Work with the CEO and trustees to develop new relationships with individual donors and strengthen partnerships with existing supporters
● Work with the CEO and Head of Training and Programmes to develop new opportunities for corporate sponsorship and partnerships
● Lead on organising fundraising events such as dinners with major funders and initiate and develop other opportunities for fundraising.
● Lead on Frazzled Cafe’s annual Big Give Christmas Challenge campaign and identify any other fundraising campaign opportunities throughout the year, with support from the Project Support and Administration Officer
● Prepare regular reports and updates for our funders, engaging them with our work and the impact of their support
● Ensure that Frazzled Cafe’s fundraising work is GDPR compliant and meets best practice standards.
Marketing and Communications
● Lead on the development of Frazzled Cafe’s first communications strategy to drive awareness and demand, grow our audiences and scale our impact.
● Work with the Project Support and Administration Officer to manage Frazzled Cafe’s socials, newsletters and website, growing engagement across all our channels
● Work with the Head of Training and Programmes to develop a communications strategy to attract and recruit more Volunteer Facilitators and attendees for our programme
● Help deliver Frazzled Cafe’s rebrand with external agency and lead on ensuring consistency in messaging across the organisation
● Lead on developing a suite of resources and materials that can be used to promote our services
● Work with and support the Project Support and Administrative Officer to capture and interpret data from our communications to maximise impact
● Bring innovative ideas to promote the charity externally to develop a national brand and awareness of what Frazzled Cafe offers.
Other:
● Work with and support the Project Support and Administrative Officer in relevant fundraising and communications tasks, delegating where appropriate.
● Participation in other projects/initiatives as required as a core member of the management team
● Work with the CEO and team to develop innovative and compelling ways to articulate the impact Frazzled Cafe has on its community
● Develop and maintain appropriate databases for recording our fundraising and communications work
Person Specification:
● Proven experience of successfully developing and implementing a fundraising strategy
● Demonstrable experience in a communications, or similar, role
● A demonstrable track record in writing successful funding applications and securing funds, including multi-year grants, from grant-making organisations
● Outstanding written and verbal communication skills demonstrating ability to produce persuasive and compelling copy and content
● A natural relationship builder with ability to influence and negotiate at all levels
● Competence and knowledge using communication tools and platforms (Frazzled Cafe currently uses X, Instagram, Facebook and LinkedIn; Canva, Squarespace and Mailchimp)
● Strategic thinker and ability to turn ideas into action
● Pragmatic, project management approach to work and ability to meet regular, competing deadlines
● Excellent attention to detail and a positive, can do attitude
● Will have attended at least two Frazzled Cafe meetings ahead of the interview to understand our approach.
The client requests no contact from agencies or media sales.
We are currently looking for a Events Officer to join us at The Duke of Edinburgh's International Award Foundation.
The Duke of Edinburgh’s International Award (the Award) is a Non-Formal Education and Learning framework encouraging young people to find their purpose, place and passion in the world.
In more than 120 countries and territories, our globally recognised accreditation is available to all 14 to 24-year-olds, of all backgrounds, locations, cultures and abilities.
Through the programme, each young person becomes part of something special while developing their own interests, universal skills and life aspirations.
The Duke of Edinburgh’s International Award Foundation is the international charity that drives and encourages the Award’s growth, access and impact across the globe. Working in partnership with organisations and governing bodies, we oversee the licensing of Award operators – including schools, youth groups, employers and custodial institutions.
The role of the Operations Manager is to support the delivery and growth of the Award through provision of guidance and support to a cohort of existing Operators – a network of local, regional and national organisations around the world, licensed directly by the Foundation to deliver or manage the Award.
The role provides support and operational advice to existing Operators, across the world, ensure access to and uptake of Foundation tools and resources, whilst supporting and sharing best practices across the network.
Where required there will also be a new business development aspect to the role.
Key responsibilities
- Supporting operators to ensure their continued growth and sustainability.
- Support the delivery and management of a high-quality Award programme, that meets international standards, across a portfolio of Operators.
- Ensure effective and consistent day to day contact and support for Operators ensuring high levels of customer service.
- Induct and provide ongoing operational support to staff and volunteers in Operators Work with staff and volunteers of Operators to develop practical solutions to maintain and continually improve the quality of Award programme delivery, including approaches to increase levels of participation and completion.
- In partnership with the Licensing Manager and other colleagues schedule and conduct compliance and licence reviews of Operators in accordance with licensing requirements
- Actively promote the benefits of the Award (and non-formal education and learning), representing the Award and Foundation at relevant events (virtual and in person)
- Where required recruit, licence and induct new Operators to grow the Award.
- Provide support for, delivery and facilitation of training, with the Learning & Development team.
- Actively promote and support the adoption of the Foundation’s digital platforms
- Ensure engagement, in global campaigns to promote the Award.
- Ensure brand compliance across all Operators.
- Undertake any other duties as may reasonably be required for the successful delivery of the Foundation’s business objectives.
Please see the recruitment pack for more information on key responsibilities for the role.
The closing date for applications is 1 September 17.00 BST. Please submit your CV and cover letter by this date. Interviews will take place shortly after, and we are looking for the successful candidate to start as soon as possible.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.
The client requests no contact from agencies or media sales.