Development Officer Jobs
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The successful candidates will work 35 hours a week over 5 days, including evening and weekend work as required by the company.
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a COMMUNITY BUILDER to join our Community Development team.
Please see below for more information on what just might be your future role.
About The Role
The Help for Heroes Community Development team are looking to recruit a team of Community Builders to assist in their reshaped participation and connection strategy. Using Asset Based Community Development, we seek to support the charity’s objective to enhance reach and positive impact for members of the Armed Forces Community facing challenges within their local communities.
Are you interested in the Armed Forces community and harnessing their strengths and gifts? Can you identify what already exists in an area and utilise it to create new networks and make things happen?
We are looking for a motivated, dynamic and confident people who are passionate about collaborating with communities in the design and delivery of interventions that bring and connect people together to strengthen networks within the local community. If you believe in the advantages of having a strong community, this role could suit you.
Working closely with Community Development Managers across regions within the UK, the Community Builders will play a vital role in helping to improve lives for Armed Forces Community members by creating a supportive environment that allows them to re-engage and connect with the services at Help for Heroes and with the wider community.
The main purpose of this role is to connect local people through their skills, passions and assets and support the creation of new connections, bringing people together to improve wellbeing and make the community a better place to live. This will include listening to different points of views, building relationships and motivating people to work together and create their own action influenced by their interests and skillsets to positively impact local communities and help them to flourish.
About You
You will have experience leading and facilitating the mobilisation of local communities, asset mapping, bringing together people for engagement that matters to them. You will have knowledge and experience of Asset Based Community Development work, outreach methods and you will have good organisational skills, energy and the ability to animate local communities.
Key Responsibilities
- Deliver outreach to drive local connection, engagement and participation opportunities for the AFC
- Develop and embed an ABCD informed way of work
- Asset map
- Organise and facilitate community meetings to share ideas, encourage collective decision making and build a sense of belonging
- Encourage and pilot community lead action in response to local AFC needs/interests through peer led/co-designed initiatives
- Increase awareness of the challenges faced by military personnel, veterans and their families
PLEASE NOTE: The successful candidates will need to be based within an hour’s commute of their allocated locality and there is a requirement to travel within a 75-mile radius of this location (travel expenses covered). Flexibility in working hours is necessary to ensure a total of 70 hours is covered over a 2-week period so please take this into consideration before applying.
We are looking for someone with the following:
- A Community Development qualification and/or at least 3 years' experience working within a community development or similar role, with responsibility for bringing about social change and improving quality of life
- Excellent communication and interpersonal skills, with the ability to develop relationships which lead to actions
- Demonstrable experience within an integrated multi-disciplinary service
- Experience of engaging and working collaboratively with partners/stakeholders
About the Team
You will work as part of the Community Development team; this newly formed team will approach working in defined localities using an asset based community development approach. Together the Community Development Managers and the Community Builders will strengthen local communities using resources and networks that are readily available. You will do this to proliferate opportunities for sustainable participation and engagement alongside a multi-disciplinary team in order to support the Armed Forces Community to live well after service.
Please see job description for more details about the role.
*Previous applicants do not need to reapply*
We are looking for a new team member to provide full administrative and programme support to the Employment & Careers team. The role will involve supporting the team in the day to day running of the service including the preparation of contract documentation (such as registration forms, as well as specified supporting evidence: ID proofs, Proofs of Address etc.) for submission to funding partners, uploading data spreadsheets and CMS systems, and supporting the team with promotion, outreach and engagement of our services. This includes conducting follow-ups and answering queries (by phone, email and in person) from both current and prospective participants on the programmes being delivered by High Trees. They will also be responsible for the preparation of finance related performance evidence for monthly/quarterly submission.
The successful applicant will have experience of providing efficient administrative support, be very organised and able to work to deadlines while maintaining a high level of attention to detail. Must also be flexible and excited about being at the heart of a small but fast paced team which is committed to providing an excellent service to High Trees’ users.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual Staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
Connecting with people and communities to strengthen skills and build stronger voices.
The client requests no contact from agencies or media sales.
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The Access to Justice Foundation is seeking a Development Officer to join us at an exciting time, as we launch new organisational and fundraising strategies. We are offering a unique opportunity to learn and apply your skills across a range of fundraising streams.
You will be responsible for promoting and administering pro bono costs orders, supporting volunteer organisers of our annual fundraising walks, and maintaining key stakeholder relationships and securing new donors (principally law firms and charitable trusts).
You will work closely with the Development Director (who oversees our fundraising and development strategy) and the other Development Officers (who will share responsibility for fundraising, alongside their broader promotion and awareness raising activity).
For the full job description, please download the applicant packet below.
The Access to Justice Foundation is the UK’s only national charity solely focused on providing funding and support for access to legal advice.
Purpose
We seek to appoint an experienced Project Development Officer to manage the
Stricklandgate House 4 Sustainable Heritage Project (SGH4SH). Do you have substantial
experience in project management, heritage, community engagement and the third
sector?
We are looking for someone to lead and manage our National Lottery Heritage Fund
Project: Stricklandgate House 4 Sustainable Heritage: Where heritage meets the day-today
(SGH4SH).
Introduction
Stricklandgate House (SGH) is a Grade II listed Georgian Building, which has a fascinating,
varied history and heritage significant to Georgian Kendal. Stricklandgate House Trust (SGHT)
took over ownership of the building in 1998.
SGH operates as a centre for charitable and voluntary organisations for the area. SGH supports
and promotes the charitable and voluntary sector in the delivery of their services by providing
reasonably priced accommodation, common services, facilities, and support. SGHT also
provides counselling space and conference and meeting facilities.
SGHT are the stewards of the building and its heritage; responsible for preserving, enhancing,
and promoting the heritage of the building.
Project Overview
We have been successful with a stage one application to the National Lottery Heritage Fund to
redevelop and enhance Stricklandgate House to become a heritage and community hub in
addition to strengthening is core business of supporting the third sector.
The reimagined building will feature exhibition space for heritage and culture, a community hub
in the centre of Kendal and a strengthened Third Sector hub. It will involve the redevelopment of
a modern annex that separates the Georgian town house from the historic Coach House and
will rediscover and enhance the Georgian features of the Town house, service wing and Coach
House.
The project will deliver a programme of heritage activities in collaboration with heritage
organisations and charities and encourage heritage engagement with underserved groups.
Heritage information and interpretation will feature on site and the building will be enabled to
move to net zero. We will provide engaging information and interpretation about the way in
which we have moved to net zero to inspire others and become an example of how a building of
heritage can be manged sustainably.
The community hub will deliver community facing activities and events in collaboration with
community organisations and local councils.
The project is summarised below in terms of outcomes and objectives:
• Outcome: An accessible, rich, valued, and sustainable heritage setting that strengthens
the charitable, voluntary and community sector in Kendal and Westmorland and Furness
in the delivery of their services.
o Objective 1: The conservation and interpretation of the built and historic heritage
of SGH, growing engagement, understanding, appreciation and value within our
local communities and with visitors.
o Objective 2: Increasing the supply of attractive, fit for purpose accommodation
and meeting space, flexible and affordable in use.
o Objective 3: Create a vibrant community hub for heritage engagement and
community activities and events.
o Objective 4: Address the challenges of climate change by actively pursuing net
zero, showcasing the technology and becoming an exemplar of a heritage
building sustainably managed.
Full Job Description and supporting information available through our website
The following documents are part of our application to the National Lottery Heritage Fund
• Full Role Description
• Project Description and invitation to participate
• Stricklandgate House - Design Report
• Stricklandgate House - Conservation Management Plan and Condition
• Stricklandgate House – Access Audit
• Stricklandgate House – Consultation Report
• Activity Plan (Outline) and Action Plan
Role Purpose
To manage the Stricklandgate House 4 Sustainable Heritage Project (SGH4SH).
Principal Activities
1. Responsible for project planning and project delivery.
2. Responsible for budget management, and the production of accurate and timely financial and project delivery reports.
3. Ensure that appropriate policies and procedures are developed where necessary.
4. Ensure that finance and procurement rules are followed.
5. Supervise the Community Engagement Officer and the work of Specialist Consultants in Heritage Interpretation and Audience Development.
6. Together with the Community Engagement Officer and Project Board, lead on the production of the Activity Plan.
7. Support the Community Engagement Officer in the delivery of pilot engagement activities
8. Participate in the development of building and conservation design options
9. Develop and deliver a communications plan for the project.
10. Assist the Centre Manager in the delivery of the Fundraising Strategy
11. Develop the engagement and contribution of partner organisations with Stricklandgate House
12. Lead on the design of the monitoring and evaluation plan and ensure that appropriate data and information is collated and recorded.
13. Liaise with the design team and Clerk of Works to ensure that build design and delivery remains on schedule and within budget.
Competency requirements
Ability to:
1. Value people and organisations and work in a co-production way.
2. identify, appraise and develop opportunities.
3. Be determined and resourceful in finding and delivering solutions.
4. Organise multiple strands of activity to deliver project outcomes.
5. Manage project financial resources.
6 Develop and maintain records of project activity.
Skills and knowledge requirements
Project management (E),
Supervisory experience (E)
Grant funding and reporting (E)
Management of project financial resources (E)
Communication skills - verbal, numeracy, written (E)
Partnership working (E)
Development and maintenance of project records (E)
Clean driving licence (D)
Experience requirements
Working in the charitable / voluntary sector (D),
Project development and management experience (E)
Capital project management experience, and preferably of a heritage building (D)
Working in a heritage setting (D)
Supervising consultants (D),
Working on projects funded by trusts / Lottery and particularly the Heritage Fund (D),
Working with a diverse range of communities and stakeholders (E)
Locational requirements
Based at Stricklandgate House. (Part Remote working will be acceptable, subject to project requirements)
Safeguarding requirements
As the role may directly work with vulnerable people and a DBS check will be required
Annual Leave
28 Days inclusive of public holidays
Expenses payable
Work related travel expenses in accordance with the Expenses Policy
Pension
Workplace pension
Date/Revision
1st August 2024
The following documents are available through our website:
• Full Role Description
• Project Description and invitation to participate
• Stricklandgate House - Design Report
• Stricklandgate House - Conservation Management Plan and Condition
• Stricklandgate House – Access Audit
• Stricklandgate House – Consultation Report
• Activity Plan (Outline) and Action Plan
Please send your CV and a covering letter describing how you fit the above criteria
Deadline for applications 12 noon 9th October 2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lewisham Local connects the community to give, share and work together to create happier and healthier communities. We are growing and want to engage local people to give their time, money and skills to make a difference in Lewisham.
You will lead an exciting and unique local giving programme, engaging new communities of givers, leading impactful campaigns to raise awareness of the good causes and needs in Lewisham and develop a legacy of local giving in Lewisham.
Main Duties and Responsibilities
· Work closely with the Committee and key stakeholders focusing on a shared vision, mission of Lewisham Giving and to successfully deliver the strategy.
· Produce an annual plan of work that sets out the key priorities and activities for Lewisham Giving and is approved by the Committee
· Proactively establish and nurture a network of businesses, residents, community organisations, and individuals who will contribute time, money, skills, opportunities and connections to ensure a sustainable Giving model for Lewisham.
· Commission or carry out research as necessary to understand unmet need and inform plans to maximise impact.
· Further develop the giving model for Lewisham through co-design with residents and other relevant agencies and monitor and report on their impact.
For futher information please refer to the full job description and person sepcification attached below.
Rolling interviews
There is no closing date as we aim to interview the candidates who meet the criteria in the JD on rolling basis.
About the recruitment:
We are committed to our staff team reflecting the diversity of the communities we serve and strongly welcome applications from minority communities.
Shortlisted candidates who outline their skills and experience in the 2-page covering letter that matches the essential criteria will be interviewed. Two references from the previous and current employer will be taken up for the successful candidate, and where necessary employers may be contacted to gather further information.
We are committed to the safeguarding of vulnerable adults and children, where appropriate may require the successful applicant to undertake a check from the Disclosure and Barring Service.
Shortlisted candidates who outline their skills and experience in the 2-page covering letter that matches the essential criteria will be interviewed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
NJC Point 23 – 25 - £32,076 - £33,945 per annum
Fixed Term initial 12 months contract (continuation subject to further funding)
37.5 hours per week (core hours between 8-6 Monday to Friday, although this role will require some evenings and weekend work, in line with the role. Please feel free to get in touch with us if you would like further details).
Eccles, Salford
The purpose of the post is to work with a wide range of partners and volunteers to build active, more connected and resilient communities within the city of Salford. This includes recruiting, training and supporting volunteers and VCSE organisations to engage in civil contingencies and humanitarian responses within the city, and more broadly supporting the development of our volunteering work across multiple services.
Salford CVS delivers a range of projects and services that build resilient communities and encourage local people to be active citizens.
The postholder will primarily work on our Volunteering and Emergency Response activity, including the development and delivery of Salford CVS’s own volunteering programmes. We anticipate that, while it will fluctuate throughout the year, the postholder will spend roughly half their time on Emergency Response related work, and half their time on volunteering related work (although both areas overlap).
Overall, we are looking for someone who:
- Can work at various levels, including operationally on the ground
- Is willing to be flexible and able to work outside office hours when we are called to respond to emergencies
- Enjoys and is good at coordinating and multi-tasking in a sometimes-challenging working environment
- Enjoys proactively developing things, bringing new ideas to the table
- Will enjoy working within a team of dedicated, friendly people who believe in making a difference
- Will engage and build relationships with our volunteers, VCSE organisations and partners to further develop our work
- Is passionate about the voluntary, community and social enterprise sector; in particular, the role it plays in supporting people and communities to become more resilient and active
- Someone who loves the city of Salford and the people who live and work here – a person who wants to make a difference every day
If that sounds like you – then we want to hear from you!
The Benefits of Working for Salford CVS
- 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
- Paid sick leave – subject to terms and conditions of service
- A compassionate approach to dependants leave and compassionate leave - to help deal with life’s unforeseen circumstances
- Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
- Cycle to Work Scheme
- Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
- RHS family membership (optional and non-contractual)
- Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
- A supportive working culture - we respect and support one another to do the best we can
Closing date: Tuesday 22nd October at 12 noon
Interview date: Tuesday 5th November 2024
We reserve the right to review applications before the closing date should we get sufficient applications.
Please note late applications will not be accepted.
About us
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
The Role
We have a fantastic opportunity for someone to join us in the position of Research and Policy Officer to work on a full-time basis, 37 hours per week; alternatively, we will consider part-time hours on a Job Share basis. The role is hybrid and based in Newcastle upon Tyne or within a commutable distance to our national Headquarters in the city.
A part of NEA’s Policy and Advocacy Directorate, you will work within our highly effective social research team as we focus on a decade of delivery that will ensure those on the lowest incomes and living in the least efficient homes receive the support needed to ensure their health and wellbeing are protected, but also one that guarantees a fair energy future for all.
The successful candidate will work and collaborate on the design, development and delivery of social research and evaluation projects that support the charity’s strategic aims and policy advocacy priorities. As well as undertaking mixed methods social research that foregrounds the lived experience of households, they will develop research-user and stakeholder relationships and integrate evidence-based insights from across the charity’s work programmes to influence and have impact across multiple areas of social policy and practice.
Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
What you will need to succeed
You will have demonstrable and applied experience in a social research role and hold a degree in a social science or related subject that included social research methods. You will be familiar and confident with both quantitative and qualitative methods and be highly motivated and purpose-driven, with a passion for research that leads to real-world impacts.
A compelling communicator you will be able to produce well-structured reports, and have excellent interpersonal skills, including experience of leading one-to-one and group interviews.
You will also have proven experience of analysis software, SPSS and Nvivo (or similar), and competent in the use of Microsoft Office Suite/365 applications.
You will be able to demonstrate an understanding of NEA’s mission to eradicate fuel poverty.
We are offering
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£32,641 - £37,304 per annum, Scale SO1 – SO2, Points 23-28.
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Permanent position.
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11½% non-contributory pension.
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25 days annual leave (FTE) plus additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum.
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Flexible working arrangements including the opportunity for hybrid working.
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Enhanced family friendly payments.
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Employee Assistance Programme.
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Employee benefits platform.
The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.
No recruitment agency or advertising enquiries, please.
The closing date for applications is 12 noon on Friday 04 October 2024. Interviews will be held in the two weeks commencing 14 October 2024. Full details of this post and an application form are available on our website.
Only shortlisted candidates selected for interview will be notified of the confirmed time and location of interview.
How to apply:
Apply online by clicking the link.
Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Please note CVs will not be accepted as part of the application process.
NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511. Company Registration No: 01853927
The client requests no contact from agencies or media sales.
Job Title: Senior Fundraising Officer (Acquisition)
Location: London/Hybrid
Salary: £40,064.15 per annum
Weekly Hours: 35
Reference: YMC1027914
We’re looking for an ambitious individual, with a strong relationship-partnership mindset, and a passion for all things direct marketing.
It’s an exciting time to join the growing Fundraising team at YMCA England & Wales. You’ll join supportive, highly ambitious colleagues and be a key contributor in delivering the growth strategy for RoomSponsor, unrestricted cash and regular giving acquisition activities.
We’re looking for an expert in charity fundraising, someone who is solutions-focussed and takes an audience-led approach to decision-making. You’ll have demonstrable project management experience where you drove activities that achieved high-performing results. You’ll be able to spot unique, cost-effective and scaleable opportunities to shape and grow the Acquisition Programme.
As Senior Fundraising Officer you will:
- Deliver campaign targets through collaborative and timely project management of restricted and unrestricted activities – old and new.
- Be a curious mind and always on the lookout for new opportunities that would be cost-efficient, to help implement and contribute to, the Individual Giving growth strategy.
- Be a supportive and approachable colleague with a partnership mentality, working closely with both internal and external staff members to solve problems and achieve outcomes.
Across England and Wales, YMCA runs as a federation with 85 local YMCAs working independently to support young people to belong, contribute and thrive in their communities. We’re the largest provider of safe, supported accommodation for young people in England and Wales. We provide a home for more than 20,000 people experiencing homelessness each year.
YMCA England & Wales acts as a national council, supporting each local YMCA within our federation, enabling the development of national programmes and acting as a national voice with Government and decision-makers.
We can’t wait to read your application. Please submit your up to date CV and covering letter (no more than 2 pages A4).
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates, who are currently under-represented throughout YMCA England & Wales. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
Location: Bromley by Bow Centre
Job Type: Full time, 35 hours per week
Contract Type: Permanent
Salary: £32,000 per annum
Benefits: Generous leave allowance, Interest free loan (bike, season ticket or rent), Regular social activities, Matched Contribution Pension Scheme, Employee Assistance Programme and OH support, Sabbatical (after 7 years at the Centre)
Are you passionate about making a difference in the community?
We’re looking for a talented individual to join our Income Generation and Marketing team as our new Marketing and Communications Officer.
In this vital role, you’ll be responsible for communicating the impact of our work in addressing the social determinants of health and enabling our community to thrive. You will bring the stories of individuals in our community to life, making them accessible and engaging for everyone.
Key responsibilities will include:
• Creating compelling content for our website, social media platforms, and e-communications.
• Engaging a wide range of stakeholders to enhance the centre's profile across our marketing channels.
• Co-ordinating website development with a strong focus on clarity of messaging.
If you’re creative, driven, and passionate about telling stories that matter, we’d love to hear from you!
You may also have experience in the following: Communications Officer, Internal Communications, CRM, Marketing Assistant, Marketing Executive, Marketing Officer, Communications Executive, Communications Assistant, etc.
REF-216 999
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a positive impact on people’s lives by providing expert guidance and support in the pursuit of employment, training, and personal development?
Citizens Advice Milton Keynes is seeking an enthusiastic and dedicated individual to join our Works for Us team as an Information, Advice and Guidance Officer (IAGO).
Citizens Advice Milton Keynes has been a cornerstone of support for the community, offering free, confidential, and impartial advice since 1972. Our Works for Us team is committed to delivering a reliable, high-quality, multi-channel service to individuals in Milton Keynes, focusing on improving their skills, accessing employment-focused training, and engaging in personal development activities.
As an IAGO, you will work closely with the Works for Us Team Manager to ensure the efficient and effective delivery of employability services to the public. This includes providing face-to-face advice, phone support and email services The role demands adaptability to fast-changing priorities, compliance with quality standards, and a commitment to delivering in-depth employability advice and guidance.
The successful candidate will also need to be confident and able to provide coaching and training support to small groups of service users on a sessional basis.
Applicants need to:
- Be competent and confident in using IT, and specifically using IT applications and resources on websites.
- Have clear and accurate communication skills, both spoken and written.
- Be able to listen, understand and use information to conduct effective client interviews.
- Be able to work in a team, be organised and manage time effectively.
- Be confident in working towards performance targets.
- Be able to recognise the limits and boundaries of the role.
A background in advice giving, coaching, or tutoring is desirable but not essential. Full training and induction will be provided.
The successful applicant/s will need to complete a Level 3 Qualification in Advice and Guidance as part of their initial training.
We are open to considering part-time and ‘job share’ arrangements for this post.
The successful Applicant/s will be asked to undergo a Disclosure and Barring Service (DBS) check.
Interviews: TBC
Please note interviews will be held face to face
Hours: The daily work schedule will vary, depending on the needs of the role. With advance notice, there may be evening and weekend work. The post-holder is expected to work flexibly.
Location: This is a community-based in person role working across Bury and Bolton.
Citizens Advice Bury & Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice.
This role is a great opportunity to help shape our community based services, promote CABB, engage with stakeholders and support residents with to find a way forward.
We are looking to appoint a dedicated, flexible and client focused individual who enjoys working with a wide range of people across a number of venues.
As a Community Engagement Officer, you will be passionate about supporting disadvantaged and vulnerable people, with the ability to work with culturally diverse communities and groups. You will work with minimal supervision and be a vital and visible community resource. You will be responsible for engaging and supporting clients, and for developing effective working relationships with community partners.
Broadly, your primary responsibilities will cover the following areas:
- Act as the ‘face’ of CABB locally & build trust,
- Support the development and delivery of our social media communications,
- Attend community & stakeholder engagement events,
- Assess urgent matters which need specialist input and arrange internal referrals to colleagues within CABB for further information/ specialist advice & casework in money advice, welfare benefits, immigration, housing and community care,
- Support clients to access a specialist adviser via video chat software.
Our vision is for the Community Engagement Officer to be based wholly within the community, with some office attendance to meet with colleagues. They will have no casework responsibilities.
Excellent communication and interpersonal skills. You will self-motivated, with strong research, telephone and IT skills and have the ability to contribute positively whilst having a flexible approach to service delivery.
This is an evolving role, we’re seeking a highly motivated, outgoing and proactive individual to join our busy client, focused team.
At CABB, we value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME) as these communities are currently under-represented throughout Citizens Advice. We also welcome applications from, LGB and Trans and non-binary candidates.
To Apply
You can view the job pack on our website, which includes full details of the role and person specification.
Closing Date – Monday 14th October 2024, 10:00am
Interviews – Tuesday 22nd October 2024.
CV & Cover letter accepted
Applications received after the closing date & time, will not be considered.
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This is an important strategic role within our organisation. You will lead and manage the delivery of our Village Agent Programme which helps vulnerable people within Somerset, improving health and wellbeing, and supporting communities to thrive together.
You will work with the Head of Programmes and other members of the Senior Leadership Team to ensure that the programme delivers our strategic goals and that we are collaborating effectively within the Health & Wellbeing system of Somerset, and the VCFSE sector as a whole.
You will be a key member of the Programmes Team, and will work with colleagues to ensure that all of our community development work is well integrated; and we are making the most of opportunities, internal and external that will help to improve quality of life for individuals and communities in Somerset.
What you'll be doing
Thrive together
- Be accountable for the delivery of high-quality Village Agent Services in Somerset, promoting a learning culture, and driving growth through role modelling.
- Lead all managers and operational employees within the Village Agent Programme to deliver our strategic goals.
- To coach and lead the Agent Locality Managers to enhance overall performance and continuous professional and personal development.
- Demonstrate active leadership skills and support your team to resolve challenges and respond to opportunities.
- Utilise high levels of emotional intelligence and strong communication skills internally and externally to ensure the delivery of a high-quality service.
Enable Change
- Ensure that the impact of the Village Agent services is demonstrated and articulated to internal and external audiences, including contributions to fundraising and advocacy campaigns and materials and representing the service to external audiences.
- Look for opportunities to innovate and work with internal and external colleagues to develop new programmes of work to meet community need; implementing and evaluating pilot projects and, if successful, embedding them within the central service.
- Analyse performance data to evaluate service design, developing new or improved processes and procedures to ensure we are effective, efficient and focused on client outcomes.
- Be responsible for leading service development annually, responding to evidence of need and seeking to implement community solutions; whilst identifying and mitigating risk.
- Drive community development through the Village Agent service, supporting the team to identify gaps and implement sustainable community solutions.
- Take responsibility for collating quarterly, annual and ad hoc reports internally for the Senior Leadership Team and Trustees and externally for funders as required.
- Act as the Safeguarding Lead Officer for Client Services, and work closely with the CCS Safeguarding Lead.
- Contribute to the development of quality assurance systems.
- Assist in managing the organisation’s day-to-day operations and its resources in accordance with CCS policies and procedures, ensuring compliance with legal requirements and good practice in all aspects of the charity’s work.
- Keep abreast of national, regional, and local policy that impacts on our work to bring a wider perspective, and ensure our work is well informed.
Build Connections
- Build and maintain positive working relationships with our collaborators, including commissioners, public sector officers and senior operational managers across a range of sectors and organisations.
- Show generous leadership and actively promote CCS values at all times.
- Attend relevant partnership and operational meetings for Village Agent services.
- When appropriate, represent CCS externally at events and meetings locally, regionally and nationally.
The client requests no contact from agencies or media sales.
Background to the role
Age UK East London are recruiting a Community Engagement Officer to join our growing Community Outreach team. We support hundreds of people a year to maintain their health and wellbeing, combat social isolation and digital inclusion through the varied activities and by signposting to relative local support services.
We support some of the most deprived communities in the UK, tackling poverty and health inequality while promoting independence and well-being.
Working in well networked and integrated systems you will make a key contribution to improving the lives of adults, their carers and the wider community.
Job description
Job Purpose
· To provide a high-quality outreach support service that enables older adults with low level support needs to live independently within the community.
· To a promote network services across the Boroughs to maximise their take-up.
· To work closely with statutory and voluntary sector agencies to ensure appropriate services are accessed.
· To ensure that service users have maximum choice and control over the planning and management of the service they receive, including initiating individual support plans and connecting them with culturally appropriate services.
Key Tasks
· To signpost people to appropriate services as required through outreach sessions in the Hub, Satellite centres, GP practices and pharmacies.
· To develop shared working practices across the service network.
· To work closely with providers of similar services
· To work to agreed individual, team, and organisational objectives.
· To work with existing activity groups at the hub and satellite centres and support the setting up of activities where appropriate.
· To ensure all contacts with service users are recorded appropriately and to maintain an adequate filing system.
· To use word-processing software to produce own correspondence and reports in accordance with relevant policy on confidentiality and data protection.
· To collect monitoring information to enable the service to be evaluated.
· To provide support to services outside of normal working hours and occasionally attend sessions when required.
· To complete assessments
Quality
· To be familiar with and to implement Age UK East London’s policies and procedures.
· Ensure that confidential data is managed within AGE UK’s policies and procedures.
General
· To meet regularly with line manager for support, supervision, and appraisal.
· To attend team and staff meetings, (and other meetings) as required.
· To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
· To undertake all training required to fulfil the role.
· To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Functional Links
· The role reports to Caxton Hall Centre Manager
· Close working relationship is required with the Community Outreach team, OPRG Project Officer and other relevant colleagues.
Person Specification
Experience
Essential
· Experience of working on a one-to-one basis with marginalised groups
· Experience of running group activities
· Experience of keeping paper and electronic records and statistical data for monitoring purposes.
· Experience of providing kind, inclusive and high quality customer service
Desirable
· Qualified in Chair Based Exercises
Knowledge & Understanding
Essential
· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
Desirable
· Working knowledge of other Community Languages
Skills/Attributes
Essential
· Intermediate IT skills
· Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
· Commitment to learning and development and reflective practise.
People skills.
Additional Requirements
· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
· Flexibility in working hours to meet organisational needs.
Employment Details
Contract type
This contracted post is fixed term until March 2025 with the possibility of extension and is 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
The post holder will be mostly based across East London.
Salary
Between £28,840 and £31,930 Plus 5% employer pension contribution.
We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.
Holiday entitlement
25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment
The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.
How We Value Our People
Learning and development
We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.
Flexible working policy
We welcome flexible working requests from day one and anyone can make as many requests as they wish to.
Family Friendly Policy
We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.
Sick leave policy
We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.
Death in service insurance
We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.
Employee assistance programme
We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.
Menopause and menstrual policy
The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.
Open Door policy
The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.
Wellbeing policy
The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.
Duncan Robertson Award
For the outstanding contribution to the wellbeing of older people.
Cycle to work scheme
The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break
Other benefits
Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.
Next Steps
How to apply
To apply, please complete the application form on our website.
Recruitment Timetable
Deadline to receive applications: 27th September 2024 at 5.00pm
1st stage interviews: Week commencing 7th October 2024
Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department.
We are looking for a Research Officer to join our Campaigns, Policy and Research directorate. This busy team work with politicians, officials, and the wider sector to raise the profile of issues affecting the Armed Forces community, and lead evidence-based change to deliver better policy and services to address these issues.
As a Research Officer, this role will see you supporting RBLs role of designing, commissioning, and delivering research, analysis, and evaluation relating to the Armed Forces Community and the policy and practice that affects them.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Research Manager, some key responsibilities will include:
- Engaging with teams across RBL to understand and coordinate research activity, share knowledge, and ensure research findings influence policy and practice
- Monitor the latest developments in research and data relating to the armed forces community locally, nationally, and internationally
- Identify gaps and opportunities for further development of research, evaluation, and data
- Design and deliver research activities, considering which methods are most appropriate and effective in different contexts
- Develop a network of close working relationships with key research stakeholders, for example in academic institutions, research agencies, charities, government departments, other public bodies, and the Armed Forces community
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (incl. for monthly team meetings) to our London Head Office hub.
Should you wish to explore a hybrid London working contract (to include an additional London Supplement to salary), this can be discussed at interview stage.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 26th September 2024
Interview Dates: virtual interviews to be held 10th and 11th October 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The successful applicant will join a small, dynamic advice team offering advice and information to unpaid Carers in Wandsworth.
Senior Advice Office with Autism Lead
Salary: £31,786
Full Time (35 hours per week)
The successful applicant will have knowledge and experience of the issues as they relate to Carers. They will have experience of giving information and advice, particularly welfare benefits, as well as advocating on behalf of another and providing one to one support. They will have excellent communication and IT skills, and a commitment to working in the voluntary sector. In addition, they will have experience of project development, delivering frontline services and supervising staff.
Please provide a comprehensive cover letter telling us how you meet the requirements set out in the person specification