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Top job
Bank Workers Charity, London (Hybrid)
35088
Are you empathic and able to work calmly under pressure, with experience of supporting people who are vulnerable? Join our supportive team!
Posted 1 day ago
Closing tomorrow
Media Trust, London (Hybrid)
£25,000-29,000 (depending on experience)
A great opportunity for a well-organised team player who is passionate about storytelling through film and supporting charities
Posted 1 week ago Quick Apply
Child Poverty Action Group, London (Hybrid)
£35,418 - £39,146 FTE (pro rata: £21,250 - £23,487)
Posted 5 days ago
Closing in 5 days
Heritage of London Trust Ltd, London (Hybrid)
£55,000 per year
Posted 2 weeks ago
Page 3 of 3
London, Greater London (Hybrid)
35088
Full-time
Permanent
Job description

About Bank Workers Charity

We’re the benevolent society supporting UK bank employees and their families. Each year we help thousands of people encountering financial, health, housing and wellbeing challenges with independent advice and guidance, case management, referrals to expert partners and grant giving.

About the Role

Our Client Advisers are the first point of contact for clients.  They provide advice and guidance, case management, grant processing and support the client journey through our services. 

About You

Our ideal candidate has experience supporting people who may be vulnerable, in distress or in crisis, with practical long-term solutions in areas such as welfare, budgeting, housing, debt and mental wellbeing, ideally gained within the charity sector.

You’ll be empathic and understand the complexities of client need. You’ll be able to work calmly and productively under pressure, keeping to deadlines, and demonstrating good decision-making skills, with a willingness to learn.

What We Offer

We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.

Our benefits include:

· 28 days holiday, plus statutory bank holidays

· 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions

· A wide range of employer funded wellbeing experiences through Heka

· Flexible benefit provision (including medicash plan, cycle to work, payroll giving and electric car scheme)

· Group Life Cover (three times annual salary)

· Weekly wellbeing half hour

· Employee Assistance Programme

To apply, please review the attached applicant pack, which includes the job description and person specification, and then send a completed application form, which includes a supporting statement, outlining how your experience meets the criteria set out in the person specification. 
 

Closing Date: 9.00am, Monday 20 January 2025.

Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities. 

Posted by
Bank Workers Charity View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 06 January 2025
Closing date: 20 January 2025 at 09:00
Tags: Social Care / Development, Housing, Domestic Violence / Abuse, Helpline, Mental Health

The client requests no contact from agencies or media sales.