Designated Safeguarding Lead Jobs

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Community Key Worker

Salary:   £26,000 - £32,000 pro rata

Location:            Finsbury Park

Contract: Fixed Term Contract – until 2026

Hours p/w           21 Hours per week / 3 days 

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?

Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability? 

In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.

About You:

To be successful as the Community Key Worker you will need the below experience and skills.

You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the North London

• Closing Date: Sunday 16 March 2025 @23:59
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email  the Talent Acquisition Team via the Advance website and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

We are seeking to appoint a dedicated and committed Assistant Headteacher SENDCo at OA-North View, a new 30-place AP SEMH provision in Tilbury, Essex, planned to open in September 2025. Our ideal candidate would be an experienced teacher who will support whole-school SEND practice, developing partnerships with external agencies and parents/carers in supporting pupils with SEND.

This is an exciting opportunity to support the setup of the new provision, working with the Head of School, Executive Headteacher and other trust leaders to build a team, and plan and run a transition programme to support pupils and their families. Once open, you will support the day-to-day management and leadership of OA - North View by ensuring the vision and values of the trust are embedded and achieved. You will play a vital part in the school as a leader ensuring it is a beacon of best practice in the education and care of pupils who have experienced considerable difficulty in a mainstream school so that they can re-engage with education, make good progress, achieve academically, and, wherever possible, return to a mainstream education

Are you passionate about making sure people affected by spinal cord injury get the support they need to transform their lives? Are you committed to enabling people to raise their aspirations post spinal cord injury?

If so, Back Up could offer you an inspiring and fulfilling role making a significant difference to the lives of people affected by spinal cord injury.

 

About the role:

When a person or their family member sustains a spinal cord injury it is a life-changing experience. It can feel isolating, and they may struggle to find others who truly understand what they’re going through.

Back Up’s Mentoring Service is here to help. We know that peer support can have a life-changing impact, but we also recognize that people seek support at different times in their journey.
 We are currently seeking a proactive and compassionate individual to join our team. In this role, you will be responsible for reaching out to individuals affected by spinal cord injury who have engaged with our services. Through structured telephone calls, you will introduce them to our Mentoring Service where applicable, and direct them to our other services, sources of information and support where appropriate.

Additionally, you will assist the team when required in matching individuals with suitable mentors and gathering feedback to measure impact.

As a Mentoring Referrals Coordinator, you will be motivated to meet goals related to high-quality referrals and matches. You will also be comfortable managing data efficiently and ensuring GDPR compliance.

This is an exciting opportunity to be part of a passionate and dedicated team, making a tangible difference in the lives of individuals affected by spinal cord injury.

Lived experience is an advantage; but most important is your sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

 

How to apply

Please apply by emailing recruitment @ backuptrust . org . uk by midnight on 16th March 2025 with:

· A CV detailing salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.

· A (maximum) two-sided A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted.

· A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.

We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  First interviews will be held from w/c 17th March 2025.  If you cannot make any of those dates, please indicate this when you apply. 

 

What will the process involve?

The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any step, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role.  Please email recruitment @ backuptrust . org . uk

 

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview.

Note: if the vacancy receives a high-volume number of applicants that far exceeds the number of those expected, we will make a decision about the overall number of interviews offered. Of these, a proportionate number of interviews will be offered to disabled applicants that meet the minimum criteria, in the same way that applications from non-disabled people that meet the general criteria will also be limited.

Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.

 

Don’t meet every single requirement?

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

 

We're looking for a organised,creative and resilient Part-time Chef to join our Homelessness and Complex needs service in Westminster

£11,967.00 per annum, working 17.5 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Our kitchen chef will prepare and cook meals for residents according to agreed menus. Oversees the service kitchen by managing any other members of the food preparation team, deciding what dishes to serve and adjusting orders to meet client's requests. Will assist in prep work and cleaning kitchen, but more often will be involved in cooking and serving dishes. There will be an expectation that the chef designs a menu based on client requirements in line with a set weekly budget. The chef will be expected to create calm, welcoming environment for a client group with complex needs.

The shift pattern for this role includes Monday-Friday 3.30pm-7.30pm. 17.5 hours per week.

What you'll do:
* To be responsible for the day-to-day supervision for all staff working in the kitchen/dining room
* To prepare and cook meals for residents according to agreed menus
* To ensure that meals are provided on time in accordance advertised meal times
* To ensure food kitchen hygiene meets a high standard at all times
* To ensure that all meals are appropriately presented and served
* To monitor all kitchen staff in safe methods of working with equipment and machinery
* To report any accident, breakage or fault in accordance with the stated procedure
* To maintain a high level of cleanliness and hygiene in all food preparation and serving areas
* To provide a high standard of service to customers at all times and to deal with customers comments and complaints appropriately
* Any other duties as designated by the line manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
* Holds a level 3 food safety certificate

Desirable:
* Previously worked in a kitchen environment

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Here at Dorothy House, we provide compassionate care and support for people in our community with a life-limiting illness. Our focus is on quality of life, helping patients to live well and die well.

We are looking for a Major Donor & Corporate Fundraiser to play a crucial role in securing high-value donations from major donors and corporate partners, helping to fund our vital care services.

This is an exciting opportunity for a talented relationship-builder to identify, cultivate, and steward key supporters. You will develop compelling cases for support, craft corporate partnerships, and create meaningful engagement opportunities to inspire generosity from high-net-worth individuals and businesses, both locally and nationally.

MAJOR DONOR AND CORPORATE FUNDRISER | £29,970 - £36,483 per annum

Working in our fundraising team, key responsibilities will include:

• Proactively identifying and securing major donor and corporate funding opportunities. Researching prospective new donors (locally and nationally).
• Developing tailored proposals and partnership packages that align donor interests with Dorothy House's work.
• Maintain a strong relationship with other members of the Fundraising & Communications Team to ensure information on current and planned fundraising activities are shared, and opportunities to work together and support each other are acted on.
• Building and maintaining strong relationships with donors through exceptional stewardship and engagement events.
• Collaborating with clinical and non-clinical teams to showcase the impact of our services.
• Support, manage and inspire volunteers where appropriate to help maximise capacity to deliver a growing profitable portfolio of major donor and corporate relationships.
• Attending networking events to raise awareness and drive new funding opportunities.
• Ensuring all donor communications and data management align with our best practices.
• Maintain an awareness of philanthropy fundraising trends, news, events and legislation in the UK in order to implement best practice.

See our full detailed Job Description on our website for more information.

HOURS OF WORK

This is a Full Time position working 37.5 hours a week, working Monday - Friday (0900 - 1700).
However, we do also welcome applications from those who might be looking for Part Time!

The role will be based at our Hospice in Winsley, Bradford on Avon, with hybrid working agreed.

ABOUT YOU

Essential requirements:

• Can demonstrate experience successfully fundraising from major donors and/or corporates.
• Holds a basic understanding of CRM databases with the ability to ensure records are accurately updated and maintained.
• Good attention to detail with excellent literacy and numeracy skills.
• Able to create effective bid proposals and reports for donor communications.
• Has experience working towards fundraising targets.
• Good verbal communication and interpersonal skills. Demonstrating a confident relationship builder both internally and externally.
• Highly organised and systematic, with the ability to adapt to changing priorities.

Desirable requirements:

• Ability to work independently to take ownership and responsibility of set projects.

ABOUT THE BENEFITS

Dorothy House is an incredible place to work; these are just a few of our benefits that we offer to our staff:

• Generous holiday allowance for all roles, increasing with length of service
• Excellent industry leading training and development programmes with many career development opportunities
• Pension with Life Assurance
• Travel and parking - We offer 45p per mile for work travel. There is unlimited free parking in Winsley.
• Cycle to work scheme
• Employee Counselling and Mindful Employer Charter - providing our staff with information, advice and support for those experiencing stress, anxiety, depression or any other mental health conditions.

If you're a motivated fundraiser looking to make a real difference in people's lives, we'd love to hear from you!

Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application.

INTERVIEWS

Interviews for the role will be held actively while the advert is open.

Here at Dorothy House, we provide compassionate care and support for people in our community with a life-limiting illness. Our focus is on quality of life, helping patients to live well and die well.

We are looking for a passionate Individual Giving Officer to help grow and manage our individual giving, regular giving, in-memory giving, appeals, and lottery products. This is an exciting opportunity to shape and deliver donor engagement campaigns that inspire our supporters to give, ensuring Dorothy House can continue providing life-changing care to our community.

As part of our dynamic fundraising team, you will craft compelling cases for support, build strong relationships with donors, and develop impactful stewardship journeys that increase donor retention and lifetime value. You will also oversee email and online fundraising campaigns, ensuring data accuracy and insightful reporting.

INDIVIDUAL GIVING OFFICER | £24,071 - £25,674 per annum

Working in our fundraising team, key responsibilities will include:

• Supporting the delivery of fundraising engagement campaigns, managing schedules, and working with internal teams and external suppliers.
• Managing email and online communication tools, ensuring the timely setup and automation of fundraising communications.
• Developing and delivering supporter stewardship journeys to increase donor retention.
• Preparing real-time campaign performance reports and insights.
• Helping to secure new supporters and increase income through innovative engagement initiatives.
• Working closely with the Supporter Care Team to ensure every supporter has an outstanding experience.
• Ensuring donor data is accurate, up-to-date, and well-maintained within the CRM system.
• Keeping up to date with fundraising regulations and best practices.
• Representing Dorothy House at networking events and building external relationships.
• Managing and inspiring volunteers to support fundraising activities.

See our full detailed Job Description on our website for more information.

HOURS OF WORK

This is a Full Time position working 37.5 hours a week, working Monday - Friday (0900 - 1700).
However, we do also welcome applications from those who might be looking for Part Time!

The role will be based at our Hospice in Winsley, Bradford on Avon, with hybrid working agreed.

ABOUT YOU

Essential requirements:

• Hold a basic understanding of CRM databases with the ability to ensure records are accurately updated and maintained.
• Good attention to detail with excellent literacy and numeracy skills.
• Ability to work independently to take ownership and responsibility of set projects.
• Good verbal communication and interpersonal skills. Demonstrating a confident relationship builder both internally and externally.
• Highly organised and systematic, with the ability to adapt to changing prioritise.

Desirable requirements:

• Experience working in fundraising.
• Able to create effective bid proposals and reports for donor communications.
• Experience working towards fundraising targets.

ABOUT THE BENEFITS

Dorothy House is an incredible place to work; these are just a few of our benefits that we offer to our staff:

• Generous holiday allowance for all roles, increasing with length of service
• Excellent industry leading training and development programmes with many career development opportunities
• Pension with Life Assurance
• Travel and parking - We offer 45p per mile for work travel. There is unlimited free parking in Winsley.
• Cycle to work scheme
• Employee Counselling and Mindful Employer Charter - providing our staff with information, advice and support for those experiencing stress, anxiety, depression or any other mental health conditions.

If you're a motivated fundraiser looking to make a real difference in people's lives, we'd love to hear from you!

Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application.

INTERVIEWS

Interviews for the role will be held actively while the advert is open.

Premises & Facilities Manager

Responsible to: Head of Operations
Rate of Pay: £32,000 - £35,000 per annum (dependent on experience)
Hours of Work: 37.5 hours per week
Contract Type: Full-Time/Permanent
Work Base: Field & office-based duties required, with an admin base in Swanwick.

Purpose & Scope

Working closely with the Valley CiDS Head of Operations, designated colleagues and external contractors, the Premises & Facilities Manager will oversee the efficient management, maintenance, and compliance of our growing portfolio of over 40 properties. This includes our Lighthouse Charity Shops, Blend Youth Project centres, office facilities and vocational learning sites, such as our 48-acre Turner Farm Project. You will also play a key role in promoting the growth of our charity retail portfolio and core revenue stream, by working closely with the Director of Retail to identify new Lighthouse Charity Shop locations.

Key Tasks & Responsibilities

Property Management:

- To oversee scheduled and reactive maintenance relating to the charity’s property portfolio.
- To obtain quotes and tenders for required jobs, exercising due diligence, and working within budgets and time constraints.
- To liaise accordingly with external tradespersons and contractors, overseeing and managing relationships with contractors on all sites.
- To manage and ensure effective communication with department leads and relevant managers regarding site works to be undertaken.
- To have oversight of the registering of all leases with the Valuation Office Agency & Land Registry.
- To oversee the works required to maintain our premises and facilities and liaise with the relevant contractors.
- To undertake relevant procurement projects to ensure best value for money across our premises portfolio.
- To liaise with our insurers in the case of reporting incidents and processing premises related claims.

Compliance & Health & Safety:

- To ensure all contractors have the required insurance and risk assessments in place before commencing work.
- To undertake premises risk assessments and support staff in implementing the recommendations.
- To oversee a rolling programme of comprehensive Fire Risk Assessments across all premises, monitoring and implementing remedial works required.
- To implement updated Health & Safety compliance policies & procedures across the charity.

New Premises & Lease Agreements:

- To take an active role in identifying new premises for Lighthouse Charity Shops, working closely with the Director of Retail and the wider Retail Management Team.
- To take an active role in the negotiation of terms for new and existing renewal leases with relevant landlords.
- To assist the Head of Operations and relevant teams in the setting up of new retail premises.
- To negotiate with landlords when work is required on properties in line with existing leases.
- To act as a point of contact for any changes to premises/estates prior to changes being made.

Person Specification

Characteristics & Values - Essential

- Can embrace fully the ethos, vision, and values of Valley CIDS.
- Highly motivated, innovative, resourceful, and able to motivate others.
- Self-directed with the ability to use your own initiative.
- Ability to work effectively under pressure and manage a diverse workload.
- Willingness to adapt to changing priorities throughout the working day.
- Able to work effectively alone or as part of a team.

Skills/Knowledge/Experience - Essential

- Proven property management experience of at least two years.
- Experience of managing a multisite property portfolio.
- Knowledge of current Health & Safety legislation.
- Excellent proven project management skills.
- Excellent verbal and written communication skills.
- Excellent organisational, planning, time-management & task prioritisation skills.
- Excellent analytical and problem-solving skills.
- Excellent interpersonal and people management skills.
- Excellent ICT skills including being fully conversant in the use of Microsoft Excel with experience of creating & maintaining databases.
- Experience of managing & working within a property maintenance budget.

Qualifications/Training - Essential

Qualified to Degree Level or equivalent.

Qualifications/Training - Desirable

- NEBOSH/IOSH Qualifications.
- Project Management Qualification.

Other Requirements - Essential

- Full driving licence and use of a business insured vehicle during working hours.
- Eligibility to work in the UK.

Potential Interview Date: Monday 3rd March 2025

If you are interested in applying for this post, please download the application pack (found below) which details the full job description and person specification.

Safer Recruitment

We are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will therefore be subject to Disclosure and Barring Service (DBS) checks along with other relevant employment checks.

About Us

Valley CiDS is an independent children and young people's charity based throughout Derbyshire and Nottinghamshire. As a Christian charity, we believe that by investing in the next generation we can make a positive difference to the lives of children, young people and families. We raise income to support our work through our growing retail portfolio of Lighthouse Charity Shops.

People and values are at the heart of who we are and what we do, and guided by our core values of Hope, Compassion, Belonging and Inclusion, we believe that everyone has a role to play in fulfilling our mission of 'Investing in the Next Generation' By joining us, you too, could play an important part in helping us to make a positive difference in the lives of children, young people and families through our many projects and initiatives.

Benefits:33 days annual leave, inclusive of bank holidays (pro rata for part time staff) , Company Pension Scheme, Access to counselling and financial wellbeing services for you and your immediate family, Access to our online shopping & lifestyle discount site, 20% staff discount in all our Lighthouse Charity Shops, Access to our Christmas Saver Scheme, Company Sick Pay

REF-219420

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in Crisis Skylight Brent, 1-2 Bank Buildings, High Street, NW10 4LT. An option to work from home up to one day per week in line with Crisis’ Hybrid Working Policy.

About the role

The Operations Manager at Crisis Skylight Brent is a varied and fulfilling role. You will be the line manager for six coaches delivering high-quality coaching services to our members, delivering advice and guidance and solution focused approaches to resolving homelessness. We encourage a bold culture of continuous review and improvement, where we try new things, take risks, and sometimes fail. There will be numerous opportunities to improve our team’s effectiveness. Your voice will count!

Ensuring our recruitment practices are as equitable as possible is our number one priority, so we are looking for someone who advocates for others and challenges injustice.

About you:

• In depth understanding of the barriers experienced by people facing homelessness and how using effective case management, high-quality advice and guidance, and solution-focused approaches combine to prevent and end homelessness.

• Leadership qualities, including making confident decisions and using your own initiative.

• Excellent organisational skills, including ability to manage a high-volume workload and managing conflicting priorities. Including monitoring Key Performance Indicators and reporting systems to provide relevant reports.

• Thorough knowledge of safeguarding processes, and commitment to ensuring the safety and welfare of all members.

• Experience sustaining psychologically informed approaches and environments and be able to support and guide staff when working with marginalised individuals, and people who have experienced complex trauma, inclusive of those who may have been excluded from other services.

• Committed accountability to promote equality, diversity, and inclusion in your own role, and encouraging colleagues to do the same, including coaching and management teams. Alongside an ongoing commitment to promoting Crisis’ purpose and values.

To learn more about the role in an informal setting, we will be holding an online ‘Open Event’ from 7-8pm on Wednesday 12 February.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Wellbeing Leave to be used flexibly 

• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 23 February at midnight.

Interview process: Competency-based interview + written task.

Interview date and location: Thursday 6 or Friday 7 March in person at Crisis Skylight Brent, 1-2 Bank Buildings, High Street, NW10 4LT.

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team will contact you to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094

Beechwood Park School is searching for its first Head of People to oversee a small but busy HR department and to develop strategies to evolve the delivery of people services and support to our friendly team of staff, line managers and the senior leadership team. This is an opportunity to make real impact in establishing Beechwood Park School as an exceptional place to work in the independent school sector.

We’re looking for someone who has excellent operational HR experience across the full spectrum of the employee lifecycle – from safer recruitment and selection through to training and development, employee relations case management including sickness absence and wellbeing, policy development, compliance, internal communications, as well as payroll and HR systems knowledge.  The ideal candidate will have the gravitas to establish credibility, influence thinking and build relationships across the school as the go-to person for all people-related matters and advice.

This is an ideal opportunity for someone seeking their first HR leadership position but who has a solid grounding in excellent customer-centric HR practice within a medium-sized education or not-for profit setting, along with an ambition to bring new ideas and perspectives as we evolve our longer-term strategic plan. You will enjoy a wonderful work environment in a rural setting with close links to St. Albans, Harpenden, Hemel Hempstead, Luton and Dunstable. Car driver essential and free parking is available on school grounds. 

Hope has been serving Teesside for over 30 years and has been at the forefront of community action and support in the region.

We are a vibrant Charity with vision and commitment to serve Teesside. The focus is people and all our services are provided with compassion and care.

Our services are ever evolving to meet the changing needs of our community. The main provision at present includes:

- Adult Education

- Information Advice & Guidance

- Digital Inclusion

- Community Cyber Cafe 

- Workshops 

- Crafts and Games Activities

The on-site Café provides a welcoming meeting place within the community and it is a hive of activity. It’s a safe place to meet up and a place of safety with no judgements or stigma.

The Charity is dynamic and the action is fast paced with no two days the same. We need someone with a caring approach, who has the ability to think strategically about the running of the organisation and the ability to work closely alongside our CEO and board. Our income stream is a mixture of contracts, grants and fundraising so we need you to get involved with all those aspects of the Charity.

We have exciting projects with significant growth prospects that need to be delivered and developed. It is a wonderful opportunity to help carry forward the work of The Hope with the local community.

In return you will receive:

A salary of £39k 

30 days plus bank holidays increasing over time to a maximum of 35

 We have free on-site parking, we are close to Middlesbrough bus station and a short walk from the train station.

If you would like to know more about the post and the team at The Hope Foundation, introduce yourself, we would love to hear from you. 

Help deliver the UKSPF project by conducting outreach, home visits and training to both the armed services community and other vulnerable households and groups in Wiltshire.

Pay and conditions.

• The role is part-time (30 hours per week, flexible).
• The salary for the role will be £27,121 per year (pro rate), rising to £29,803 (pro rata) upon successful completion of probation period.
• You will be entitled to 25 days’ paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities.

An applicant appointed to the role will be expected to:

• To travel across South Wiltshire to deliver events, talks and presentations and give advice to people in their own homes.
• To provide face-to-face support for Wiltshire residents with energy-related issues so that they can stay safe, warm and healthy at home.
• To deliver outreach support to Wiltshire’s armed services community.
• Train health and community professionals and volunteers in those organisations to deliver basic energy advice, including refresher training.
• To identify energy improvements that can be made to a property and make appropriate referrals for them (such as ECO, Household Support Grant etc.).
• Deliver home visits for residents with multiple issues, who are unable to access support outside the home or via phone/internet.
• Refer clients appropriately for casework if they have more complex needs (e.g., billing issues, energy debt, supplier complaints).
• To help vulnerable clients make applications for grants and switch energy tariffs.
• Build on existing partnerships with health and community partners by providing in-depth training sessions covering the basics of energy advice, to enable these partners to support their clients themselves.
• Build new partnerships in Wiltshire, provide fuel poverty trigger-training sessions, and raise the profile of Warm and Safe Wiltshire.
• To provide administrative support to the delivery of the project and maintain accurate and detailed records of all interactions with clients.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• O’ Level or GCSE maths and English or equivalent
• Previously worked with or volunteered for the Armed Forces.
• Three of more years’ experience of giving advice.
• Experience of customer service.
• Experience of taking a lead on the delivery and coordination of project-based activity.
• Ability to respond to vulnerable clients in a respectful and engaging manner.
• Ability to present complex information in an accessible and appropriate manner.
• Ability to work in a team and able to identify areas where their skills complement others.
• Ability to maintain admin systems independently and accurately.
• Able to work independently and use own initiative.
• Highly organised at managing time and workload.
• Full, clean UK driving license. 

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

The closing date for applications is 17:00 on Thursday 20 March 2025.

Interviews are expected to take place Friday 28 March 2025, though this is subject to change.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.