Design Jobs
We're looking for a kind, compassionate and resilient Team Leader to join our Homelessness service in Kensington and Chelsea.
£31,534.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
The post holder will be fully involved in all aspects of the day-to-day management of their designated service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
Heaney Hub implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, particularly those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision, case work management and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- Educated to degree level or equivalent
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Location: Homebased - with occasional travel for staff residentials and event
Contract: Permanent Full-time - 37 hours per week (subject to funding)
Salary: Band 4 - £30,858.80 - £40,777.70 per annum dependent on experience
The National Youth Agency is looking for a new Research Associate to join our Knowledge Team.
What we do:
- As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
- We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role:
- This is an exciting opportunity to join a newly formed and rapidly expanding team within our Growth Directorate. We are seeking a skilled Research Associate to contribute to our mission of supporting youth work and driving evidence-based practices.As our new Research Associate, you will be integral to delivering data, knowledge, and insights that underpin our organisational development and program delivery. This role involves a wide array of research activities, and you must be able to handle multiple tasks efficiently. We are looking for a professional who is not only confident and flexible but also has excellent communication and organisational skills.
Key responsibilities for this role will include:
- Providing research support for local authority service reviews, including analysing local statistics, conducting surveys and focus groups, and contributing to gap analysis.
- Collaborating with the Knowledge Team to design and deliver social research projects.
- Assisting in the design and implementation of project evaluations to meet funder requirements and enhance our evidence base.
- Leading small research projects for both NYA and external clients.
- Promoting evidence-based practices and utilizing insights to drive improvements across the organization.
The ideal candidate will have experience in social research, familiarity with various research methodologies, and the ability to communicate complex findings to diverse audiences.
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
Please use our online application process to submit the following documents:
- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. CV’s will not be accepted without a cover letter.
REF-215 081
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
Working across both Social Mind and Social Sync as a Customer Success Manager you will play a pivotal role in ensuring our non-profit clients succeed in their digital fundraising endeavours.
You will oversee the complete lifecycle of client engagement, from onboarding to support and retention, ensuring they fully leverage our platform's capabilities and agency expertise.
You will act as a strategic advisor, guiding clients through their journey with Social Mind and helping them optimise their campaigns for maximum impact.
Your role will involve proactive communication, strategic planning, and collaboration with internal teams to deliver exceptional client experiences building long term relationships.
Background
Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.
Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated digital fundraising campaigns and behavioural, omni-channel supporter journeys.
We empower charities to raise more money with integrated multi-platform fundraising, drive supporter acquisition and build stronger relationships with sophisticated, personal journeys and we unlock the supporter’s potential with meaningful insights.
Key Responsibilities
- Client Relationship Management:
- Work closely with Growth team to deliver smooth and effective handover milestones to ensure ongoing client confidence.
- Build and nurture strong relationships with key stakeholders at non-profit organisations, understanding their digital fundraising goals and aligning our solutions with their strategic objectives.
- Conduct regular check-ins and strategic reviews to assess client satisfaction, gather feedback and identify opportunities to increase value and reduce churn across Social Mind and Social Sync.
- Explore different ways in which clients may benefit from new agency services as our offer diversifies in line with market trends and demands.
- Onboarding and Adoption:
- Ensure client satisfaction by keeping internal teams well briefed to successfully deliver agreed client requirements to a high standard and on time.
- Collaborate cross functionally to ensure clients have everything needed for successful campaign launches and ongoing optimisations.
- Develop and execute strategies to drive adoption and engagement with our platform, tailoring approaches to each client’s unique needs and goals.
- Success Planning and Outcomes:
- Create and manage comprehensive success plans for clients, setting clear goals and regularly reviewing progress to ensure they achieve their desired outcomes.
- Provide best practices and strategic recommendations to help clients elevate their fundraising efforts and fully utilise our platform and agency offering.
- Act as the internal voice of the customer, gathering feedback and collaborating with our Product and Development teams to drive enhancements that meet client needs.
- Identify potential risks and opportunities for upsell, working closely with internal teams to address concerns and explore growth possibilities.
Skills and Knowledge
- Strong knowledge and understanding of non-profit fundraising, particularly social and digital fundraising.
- Experience with managing multi-channel campaigns and understanding campaign lifecycle from planning to post-campaign analysis.
- Excellent communication and presentation skills, capable of managing complex stakeholder interactions and inspiring action through data and case studies.
- Tech-savvy, with a strong interest in learning about our platform and the ability to provide technical guidance to clients.
- Positive, enthusiastic team player with a collaborative approach and a drive for continuous improvement.
- Experience in the non-profit sector is desirable, with a passion for supporting charitable causes and driving meaningful change.
- Experience in a Customer Success or Account Management role is desirable, ideally within the non-profit sector or a B2B SaaS environment.
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Young Women adn Girls Community Keyworker
Salary: £26,000 - £32,000
Location: Stratford
Hours: 35 Hours per week
Contract: Fixed Term Contract until March 2025
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Young Women’s Keyworker will work with young women aged 15-24 to provide specialist 1:1 support to those referred into the service. The service is designed to be a “whole system” response to women and girls in the Criminal Justice System, so a key part of the role will include building relationships with statutory and VCS agencies, to support and encourage more young women to access the Minerva service, as well as setting up specialist referral pathways for young women in the community.
About You:
To be successful as the Young Women’s Keyworker you will:
Bring an in-depth knowledge of issues facing women offenders and those at risk of offending; both in and out of the Criminal Justice System. Have a strong understanding of the context and challenges facing vulnerable young women and girls, including the impacts of domestic violence, mental health, and sexual health.
Bring a significant experience of working with young women experiencing issues related to offending and experience of community engagement, advocacy and support work with young people and have proven practical experience of using motivational interviewing and coaching techniques with young women and girls, using a woman-centred approach to build trust and rapport. You will demonstrate the ability to work in partnership with relevant statutory and voluntary groups, developing and maintaining strong constructive working relationships.
How to apply:
Please submit your up to date CV along with a covering letter to the Talent email address - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT*
· Closing Date for Applications: Sunday 21 July 2024 @23:59
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Salary: £34,500 - £38,324 per annum
Hours/Contract: Permanent - 35 hours per week
Based: Home Based (with option to work from Bocam Park office)
Closing date: 10th July 2024
Interview date: 15th & 16th July 2024
We are dedicated to assisting individuals and families affected by terminal illness and bereavement across the UK. As a Peer Support Service Team Leader, you will play a key part in making a real difference to those in need throughout the UK.
Marie Curie Benefits Package:
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
What's in it for you?
- Annual leave allowance:
- England and Wales = 25 days plus 8 public holidays (pro rata)
- Northern Ireland = 25 days plus 11 public holidays (pro rata)
- Scotland = 25 days plus 10 public holidays (pro rata)
- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS/PVG/Access NI
What we are looking for:
- A confident leader with line management experience of both staff and ideally volunteers.
- Excellent communication and interpersonal skills as well the ability to influence, enthuse and work collaboratively with colleagues.
- Managing emotional support services can be challenging at times, you will need resilience to deal with difficult situations in a busy virtual environment,
- Someone with an eye for detail and a passion for continuous improvement opportunities.
- Whilst this role predominantly involves day to day operations, you will be an ambassador for our department and services, so experience with media and PR interviews would be beneficial.
- Ideally you will come from a charity, health or social care background or have demonstrable customer service management experience from a similar industry (such as a contact centre).
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
Joining our Information & Support Team at an exciting time of growth in this new role, you'll provide crucial operational management for Marie Curie's Peer Support Services - our telephone companion and bereavement services. You'll line manage our Volunteer Co-ordinators and Peer Support staff ensuring the high quality provision of emotional support offered by over 150 volunteers, and be responsible for the development and expansion of these services, at a time when we know that more and more people need our support.
Whilst this is a busy role, responsible for the delivery of two growing services, the fulfilment that comes from seeing the positive impact on someone's life that we have supported, makes this role incredibly rewarding.
In this role, you will:
- Manage the day-to-day operations of Marie Curie's Peer Support Services to provide volunteer-delivered emotional support by phone to people living with a terminal illness, carers, family and friends as well as those who are bereaved from terminal illness.
- Line-manage a team of Volunteer Co-ordinators and Peer Support Officers ensure a high-quality service is provided to all service users and volunteers are recruited, trained and managed at the highest standard.
- Be responsible for service key performance indicators (KPIs), governance, leading on design and delivery of training to volunteers, and proactively managing the quality of our services.
- Alongside the Team Leader of our Support Line, act as a safeguarding lead, ensuring that all policies and procedures are followed and staff and volunteers receive the support that they need to deal with difficult situations.
- Support the growth plan for the services by proactively identifying opportunities to develop the services, working in partnership with other teams, and being an ambassador for the services within Marie Curie, and externally as required.
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via our recruitment team.
This role will be subject to receiving a Basic criminal record check.
We reserve the right to close this vacancy early. Agencies need not apply.
Programme Associate, Europe & Eurasia
Internews works to ensure access to trusted, quality news and information that empowers people to have a voice in their future and to live healthy, secure, and rewarding lives. We envision a world where everyone can communicate freely with anyone, anywhere, and exchange the news and information they need to shape their communities and the world.
For 35 years and in more than 100 countries, we have worked with our local partners to build hundreds of sustainable organizations, strengthened the capacity of thousands of media professionals, human rights activists, and information entrepreneurs, and reached millions of people with quality, local information, improving lives and building lasting change. On issues ranging from health and the environment to conflict and governance, Internews has developed approaches that harness the power of media and information to create positive change.
Internews is a charity operating internationally, with administrative centres in California, Washington DC, London, and Paris as well as regional hubs in Bangkok and Nairobi. Formed in 1982, Internews currently has offices in Africa, Asia, Europe, the Middle East, Latin America and North America.
Our commitment to a culture of belonging:
Internews is passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams, and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents and non-parents, the self-taught, and people of multiple races, nationalities, ages, sexual orientations, and socio-economic backgrounds. We are an Equal Opportunity Employer and encourage candidates of all races, genders, ages, abilities, orientations, ethnicities, and national origins to apply, and actively welcome those with alternative backgrounds and experiences.
About the role:
We are seeking a highly motivated and experienced Programme Associate to provide programmatic support to a portfolio of Internews’ projects in the Europe & Eurasia (E&E) region. The role will be part of the Internews’ headquarters E&E Project Management
Unit (PMU) and report to the London-based Senior Programme Officer. The role will support the project teams in the E&E region as they conduct their project activities and help ensure.
Effective programme implementation, particularly related to project reporting, work planning, and monitoring, evaluation, research and learning (MERL). The role will contribute to development opportunities that support E&E media and journalists to safely provide good quality information. The role may also be asked to represent Internews at partner and donor meetings. The role will also contribute to Internews’ knowledge management and improvement of Internews systems.
Key responsibilities:
- Support the project teams across all programmatic and operational aspects of European-funded grant programmes to implement high-quality projects on time and budget, and to the highest technical standards, and in a way that positions projects within a broader regional or thematic portfolio and contributes to organisational impact.
- Assist PMU management with project oversight and progress towards programme deliverables.
- Support project start-up, implementation, and closeout.
- Support with hiring key project personnel.
- Serve as an HQ point of contact for programmatic inquiries for assigned projects within the organisation and externally.
- Guide the project teams on rules and requirements of European donors and Internews’ internal policies and procedures.
- Work closely with the E&E Business team on business aspects of project delivery, including budget management and financial tracking.
- Review and revise donor narrative reports and workplans and ensure their high quality.
- Review and provide feedback on relevant programmatic and monitoring aspects, including MERL reporting, external project evaluation, and other research and studies;
- Support internal and external communication for projects, identifying newsworthy, impactful stories and preparing content or briefings which tell those stories; undertake external representation and policy engagement where necessary.
- As assigned, support the design and development of concept notes and proposals for European donors.
- Support meetings, webinars, and other events across time zones with international partners and fellow colleagues, including coordinating agendas and travel logistics.
- Attend relevant events (panels, presentations, etc.) upon request, and share notes with the team.
- Other duties as assigned.
- In all duties, an understanding of and demonstrated commitment to upholding Internews’ Core Values.
Qualifications:
Required:
- Minimum 3 years of experience of project support and donor reporting for large projects with major institutional donors, including the European Commission and SIDA.
- University degree in a related field.
- Fluency in English with excellent English-language writing and proven text-editing skills.
- Strong research and analytical skills and relevant experience.
- Strong time management and organisational skills; ability to effectively manage a dynamic workload and shifting priorities.
- Demonstrated communication and interpersonal skills, including diplomacy, tact, and the ability to negotiate.
- Strong teamwork experience and proven track record of a collaborative approach to problem-solving.
- Proven ability to operate in a multicultural and remote work environment.
- Proficiency in MS Office.
Preferred:
- Working proficiency in Russian language.
- Proven experience of programme support in the Europe and Eurasia region.
- Understanding of proposal development for European donors and non-profit grant oversight.
- Proven experience in report and proposal writing.
Vacancy Timeframe:
Deadline for Applications: 21 July 2024
Hiring Process:
Candidates should submit a cover letter and resume through the Taleo application portal. The Cover Letter should be no longer than one page and explain why you'd be a great fit for this position and what drew you to it. The resume should be no longer than two pages. Candidates with the strongest cover letter and resume will advance to the test and interview process.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work hours are generally Monday through Friday from 8:30am to 5pm; occasional irregular hours are required to accommodate international tele-conferences.
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our homelessness service in Tower Hamlets.
£15,220.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
Tower Hamlets Domestic Abuse Service is a refuge that provides short-term accommodation for 15 women and their children with a range of support needs, who are at risk of or fleeing domestic abuse.
You will be responsible for overseeing and coordinating families' move-on pathway from the refuge into independent living. The post holder will be responsible for sourcing accommodation in the private rented sector - liaising with landlords and sourcing new move on routes for families. You will directly support customers to move into their new accommodation and ensure support staff are fully equipped to inform customers about the move on process. The post-holder will also a central contact point for local authority housing departments.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Develop links with private sector landlords and estate agents in order to source private rented stock and promote Look Ahead as a partner organisation
Work in partnership with local authorities' move on co-ordinators, creating innovative schemes to support long stayers in accommodation
Attend and support customers to complete all relevant documentation for housing placement meetings
Develop and maintain an information resource to support the team in the resettlement of customers and their children. This will include (but not limited to) Local Housing Allowance Rates, Partner Landlord and Estate Agency details and Rent Deposit Schemes
Act as the main point of contact for information and resources on the private rented sector
Support a caseload of families to ensure they move on within their licence agreement timeline
Provide a support service to new families who move in including assisting them to access welfare benefits and loans/grants available from the Department of Work and Pensions
Accompany families to viewings
For the full list please see our website
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Is highly motivated and a self-starter
Enjoys managing and motivating others
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is respectful, articulate and sensitive in style of communication
Is able to advertise and promote activities in a way that will lead to engagement
Is excellent at working with others and working in a co-produced way
Is creative and able to put creative ideas into action
Is motivated towards excellence and improvement of personal performance with a can do attitude
Knowledge around co-production and the importance of it
Knowledge and understanding of supported housing move on pathways
Knowledge and experience of policy relating to Private Rented Sector
Enjoys social interaction and the company of others, networks in local business community
Ability to prioritise workload and work effectively in a high-pressured environment
Prefers working as part of a group or team
Ability to work independently and use initiative
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
Has relevant sector work experience
Demonstrable experience of supporting survivors of domestic violence
Desirable:
Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Closing Date: 26th July
Contract: This is a fixed-term contract, covering maternity for 12 months. Part-time, job share over 3 days.
Application Process: Please ensure you apply with a supporting statement on why you believe you would be the most suitable individual for this position.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Do you have e-commerce, administration and marketing experience and a passion for shopping? Could you inspire Alzheimer’s Society supporters to buy exclusively designed Christmas cards, branded merchandise, and assistive products to help people living with dementia from our Online Shop and catalogues?
This is an exciting, fast-paced, and extremely diverse role with a high level of responsibility, creative input and exciting opportunities for learning and development.
As part of this small but ambitious team, your role will be responsible for supporting key aspects of Commercial Trading activities with a specific focus on: Dealing with inbox queries, delivering exceptional supporter care, and managing and maximising internal and external relationships. Internal process support, updating and optimising online shop and maximising fundraising opportunities.
Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a fantastic indication of how far we’ve travelled over the past few years.
We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.
About you
- Demonstrate a passion for e-commerce and merchandising the current range and bestsellers as well as searching for new products and opportunities.
- Experience in copyrighting and ability to be creative and confidently write compelling copy for products to entice supporters to buy.
- Experience managing an e-commerce shop both front-end (marketing) and back-end (stock management).
- Skilled administrator able to raise purchase orders, process invoices, monitor budgets and act as the first point of contact for customers, suppliers, and other stakeholders.
- Be able to give and receive feedback, prioritise your workload and make decisions based on data or insight.
- Be a keen problem solver, capable of working under their initiative whilst collaborating with colleagues.
- Strong team player, helping to track sales, respond to market changes and deliver on targets.
Person Specification
- Verbal and written communication skills to liaise with a diverse range of stakeholders and customers.
- Excellent IT skills and extensive experience/knowledge of using Microsoft packages.
- Work collaboratively and be able to prioritise your workload effectively.
- Excellent organisational skills and great attention to detail
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We’re a national charity providing dementia support to a community that’s ethnically diverse, but we don’t reflect this in our senior leadership. This needs to change.
We need to ensure the voices around our table better reflect and understand the community we exist to serve. We welcome applications from people of all backgrounds, particularly those from ethnically diverse communities who are traditionally underrepresented in the charity sector leadership roles.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
The Organisation
ImpactEd Group supports education and purpose-driven organisations to maximise and realise their potential. A growing team of over 30 people, we help our partners to be impactful and sustainable.
This role is within our Evaluation Practice. The evaluation team works with schools and organisations, analysing the impact of programmes and interventions to help them do more of what works and less of what doesn’t. We work with more than 1,400 schools and 70 education organisations, serving more than a quarter of million pupils. This includes helping our partners to design high-quality research projects, delivering them, and providing systems and tools for data collection, reporting and impact benchmarking.
The Opportunity
The School Engagement Coordinator is a new role working across ImpactEd Evaluation. The role will work directly with schools to deliver national research projects, support their onboarding to our School Impact Platform, and lead communications and data collection for our partnerships. The role would be a good fit for someone with experience or interest in the school sector and research and evaluation.
Day to day your role is likely to be a mixture of:
- Supporting new schools we are working with through their onboarding and data collection processes and monitoring progress
- Working with school leaders and teachers to implement research in their setting - for example on projects like our Understanding Attendance research
- General support for partnership delivery and administrative tasks working with different team members
- Standardised reporting and data analysis – this will require good attention to detail and working with Excel and MS Office Suite
About You
We are looking for some of the following attributes, though you might be more experienced in some areas than others, and we are open to a range of backgrounds:
- Understanding and experience of the UK education system
- Experience of working within an administrative or customer service/partner focused role
- Able to communicate clearly and persuasively, both written and verbally
- Track record of effective process and project management, or using a CRM system
Why Us?
As an organisation we care deeply about creating a meaningful place to work and supporting people to grow personally and professionally. These are reflected in our organisational values and our commitments to:
- Agile and flexible working: responsive management, flexible hours, hybrid or fully remote working
- Personal excellence: we invest significantly in professional development, including an individual CPD budget, and formal and informal training and support
- Mental health and wellbeing: access to health and wellbeing advice and free therapist support
- Fast growing and dynamic social impact organisation
Closing: 11:59pm, 7th Jul 2024 BST
Dementia Carers Count has an exciting new remote role for an enthusiastic Corporate Partnerships Manager within the income generation team to build corporate relationships whilst making a difference to dementia carers lives.
Job Title: Corporate Partnerships Manager
Reports to: Director of Communications and Growth
Contract: Permanent
Hours: 28 - 35 hours / week must be available to work Tuesday & a minimum of 4 days per week
Salary: Circa £40,000 per year FTE, subject to benchmarking
Location: Remote, with attendance at staff or partner in-person meetings as necessary for the role, usually once a month in London
Job purpose
This is a new role, responsible for delivering financial support for our mission from corporate partners. Initially, the majority of your time will be devoted to new business development, including prospect identification, and shaping and delivering pitches and proposals to corporate partners to meet fundraising targets. As we grow, the work will be divided across high quality stewardship of existing partners across all sectors, as well as working creatively to identify and develop opportunities to upscale their impact.
This role sits alongside Trusts and Foundations and Public Fundraising within a team whose remit covers income generation, campaigns and marketing. The post holder will report to the Director of Communications and Growth, supporting the senior leadership team to engage corporate partners and prospects where appropriate.
Key responsibilities
·Develop and maintain propositions to attract companies to support our work
·Identify, prepare and make highly targeted approaches to secure major partnerships that align with our organisational priorities, focusing on commercial / brand partnerships, strategic partnerships and donations
·Work with the Comms & Growth team to identify opportunities for income growth through existing and new corporate partnerships
·Proactively source and refresh a pipeline of corporate partnership opportunities by monitoring, analysing and reviewing relevant industry trends and developments, through networking and researching prospects
·Provide excellent account management and stewardship to new and existing corporate funders, maintaining regular communication with key contacts, and providing informative and engaging updates on their impact
·Design and deliver partnership plans that meet shared expectations, maximise income and where possible support our advocacy or campaigning activities
·Where relevant, conceive and deliver employee engagement opportunities that maximise funds raised and deliver the best possible supporter experience for our partners
·Develop strong working relationships within the organisation, co-ordinating colleagues to ensure that partnerships are successfully delivered
·Confidently communicate Dementia Carers Count’s activity and impact, inspiring support at the highest level
·Contribute to quarterly and annual planning and forecasting, and by providing accurate reports on corporate partnership income
·Administer corporate partnerships effectively, including using Salesforce CRM database and working with colleagues in the operations team to make sure invoices are sent out on time and corporate income is correctly recorded
·Ensure corporate partnership activities follow relevant legal / best practice guidelines
·Carry out other duties commensurate with this post as requested
The client requests no contact from agencies or media sales.
Fauna & Flora’s Scotland team is actively working to develop ways to offer further in-depth support to the community groups we work with to address the barriers that they identify and are looking to build our input in the terrestrial sphere, including taking part in conversations around rapidly developing nature finance mechanisms, and increasing our stakeholder network. This is an exciting stage for the team, as we further develop aspirations around land-based community conservation, as well as support the Coastal Communities Network (CCN) on their journey towards independence as a community-governed network.
This internship is a valuable learning opportunity for someone with an interest in community-led conservation in Scotland. You will work across the Scotland team, engaging with colleagues within the wider Eurasia regional programme and relevant cross-cutting teams, as well as locally-based partners and contacts. You will gain knowledge of the current conservation context in Scotland, increase your understanding of project development within small teams, build your networks and support the planning and running of workshops and events. More specifically, you will play a key supporting role in the development of our work in Scotland through: desk-based research on community-led conservation, updating stakeholder mapping, network research, supporting key meetings, and a review of Scotland’s national and international nature obligations. There is also the opportunity to support the organisation and delivery of the CCN annual gathering in October 2024 and planned community workshops later in the year, as well as to engage in national policy consultations.
Note that this internship has been designed to create a professional development opportunity for people who are new to the conservation sector. Therefore, applicants should have less than two years paid or unpaid experience in the conservation sector (not including academic work).
Please visit our website & download the job application pack for further details on how to apply
The closing date for applications is Sunday, 7 July 2024. Interviews are likely to take place during the week commencing Monday, 22 July 2024.
This role is not eligible for sponsorship for a Skilled Worker Visa
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
Our Pro Bono division delivers projects free-of-charge to charities and not-for-profit organisations within the pharmaceutical and medical device sectors, with the aim of making a real difference to causes that our staff care about. We offer our full range of services on a pro bono basis, working collaboratively across our divisions and office locations to secure the right expertise to fulfil project briefs. Examples of recent pro bono projects can be found on our website and include creating patient information and education materials, and helping organisations to build their evidence base.
By joining as an Analyst within our Pro Bono division, you will develop the appropriate skills and deliver projects that require a broad range of technical expertise and knowledge across our service offerings, including health economics, literature reviews, medical writing, peer-reviewed publications, medical education and design materials.
Whilst your “home” division will be the Pro Bono division, you will work across commercial and pro bono projects with colleagues in all divisions. Your home division will ensure that you become quickly integrated into part of a supportive team and feel fully immersed in all aspects of company life.
Key responsibilities will include:
- Creating materials for different audiences, often for patients, their carers or healthcare professionals
- Working on several projects in different disease areas at any one time
- Supporting commercial projects to gain relevant experience for your professional development
- Working in project teams alongside experienced colleagues
- Close collaboration with clients, including participating in teleconferences and face-to-face meetings with external stakeholders
- Supporting with a range of internal activities linked to the Pro Bono division. For example, preparing business development materials, identifying potential networking opportunities and monitoring our pro bono work
About You
In addition to the specific scientific skills and experience you need to succeed in your role, we have developed a framework that details the key skills, approaches and mindsets that are essential for all Analysts to display in order to excel in their role with us. Embodying these will support your growth and development throughout your career at Costello Medical.
We are looking for individuals with a genuine passion for the non-profit sector, as well as an interest in the commercial side of healthcare and healthcare decision-making, which you will utilise when working on commercial projects.
Essential requirements for the role are:
- An undergraduate degree level qualification in a scientific discipline (minimum 2.1 or equivalent). Postgraduate qualifications (minimum 2.1 or equivalent) would be an advantage, but they are not a requirement for the role. We welcome applications from candidates with a diverse range of specialisms, including but not limited to biology, chemistry, pharmacy and medicine
- An interest in working with numerical data
- The ability to handle quantitative data comfortably
- An aptitude for, and experience of, planning and writing scientific documents which could include lab reports, dissertations, poster or oral presentations and articles for websites or student magazines, peer-reviewed scientific publications, book chapters, grant applications and regulatory documents
- Being self-motivated and enthusiastic, with a genuine interest in healthcare and an eagerness to learn and develop your skills
- An exceptional level of attention to detail
- Strong analytical skills
- Excellent organisational skills, with the ability to manage your time to work across multiple projects at the same time and prioritise tasks appropriately to maximise productivity
- Exceptional written English, which you will use in including client work, email communication and internal messaging
- Effective verbal communication skills, which you will use when working with colleagues and clients
- The ability to tailor your communication style for a variety of audiences, including healthcare professionals, patient groups, suppliers, clients, non-scientific colleagues and governmental bodies
- A proactive mindset, including the ability to recognise challenges and suggest solutions with limited guidance
- A collaborative approach to working, where you share knowledge with others in your team to promote the attainment of a common objective, and work together to overcome obstacles to success
- The self-awareness to reflect on your own work and performance, alongside a willingness to take ownership of your work and the development of your career
- A willingness to get involved with, and contribute to, your wider division
- Embodying Costello Medical’s values, which includes being committed to delivering high quality work, championing innovation in healthcare, acting with integrity and supporting your colleagues as they would support you
- Fluency in Microsoft Word, Excel and PowerPoint
What We Offer
A starting salary of £39,000 with a comprehensive reward package and other benefits.
Please note that this role is available in our Global Headquarters in Cambridge, as well as our London, Bristol and Manchester offices. You can learn more about our office locations at our website. We have start dates available throughout 2024 which occur on a monthly basis. You will be asked to detail your preferred start date within your application.
How to Apply
You are required to submit your CV and a cover letter via our online application form which can be found on our website.
In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both. As written communication is a vital skill for this role, if your cover letter is suspected to have been generated by Artificial Intelligence (AI), your application is likely to be disqualified. Your CV should clearly state the dates of all qualifications and grades achieved where applicable.
Please contact the Talent Acquisition team if you have any questions about the role or application process.
We can provide visa sponsorship for eligible candidates for our Analyst role. You will be asked to provide details of your right to work in the UK within your application, however this will have no impact on the processing of your application.
The client requests no contact from agencies or media sales.
Fixed term contract to 28th February 2025
Full-time / Part-time / Job share available
We have been awarded a significant grant from the Defra Trees Call to Action Fund for #Defra Heart of England: growing momentum, capacity, skills and trees. In partnership with Stratford-on-Avon, Warwick, and Wychavon District Councils, the Heart of England Forest is leading this three year project to engage with landowners and local communities to increase tree cover across the landscape. Working together to identify suitable areas for trees to be planted, facilitate tree planting, and support woodland maintenance, new woodlands will be created that benefit the environment, boost biodiversity, and provide havens for communities to enjoy.
We are looking for two candidates with widespread experience of project delivery and good team working skills. The successful candidates will work closely with project partners to engage with local communities and larger scale landowners to identify suitable areas for tree planting. Working with them to understand their needs, you will provide information on different types of planting and support them through the regulatory and funding process.
You will be passionate about landscape-scale conservation and the benefits this brings to both people and wildlife and have a demonstrable track record in successful team working.
The post will be based in the Heart of England Forest head office in Dorsington, but due to the nature of the project hybrid working will form part of the role. Each project delivery post has been assigned a particular geographic area – Warwick, Stratford-on-Avon or Wychavon district – and will be expected to travel extensively across their project area. However, both posts will contribute to delivery across the wider project area as applicable, working on a collaborative manner with the existing project team.
Our commitment to Equity, Diversity and Inclusion
The Heart of England Forest is committed to encouraging equity, diversity and inclusion amongst our current and future workforce. We are a Disability Confident Employer and part of The Race Report, driving diversity in the environment sector. We want our workforce to be truly representative of all sections of society and welcome applications from all qualified candidates.
Closing date: Sunday 14th July 2024 - midnight
Interview date: Friday 26th July 202
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with The Intensive Care Society. We are currently recruiting 2 exciting roles within their Communications team; Marketing Communications Manager, and Communications and Member Engagement Manager.
The Intensive Care Society offers a flexible working environment, with hybrid working and an expectation to go into their London office at least 1 day per week.
Both roles will report into the Head of Communications and will play a core role in the Society’s communications team providing the intensive care community with the information they need to care for patients and to continue raising the profile of intensive care to the public and Government. You will lead projects and manage campaigns to grow the membership of the Society and create engagement opportunities and communication for members, focused on ensuring direct benefit and designed to promote member growth and retention.
Key Responsibilities:
· To play a leading role in developing strategic marketing and communication advice and advising the senior management team and CEO
· Manage and implement marketing campaigns from planning to delivery and evaluation, ensuring they are informed by clear objectives and integrated across agreed channels in line with the Society’s Strategy and Plans
· Raise the profile of the Society using all communication channels delivering a consistent message to all stakeholders.
· Work with all areas of the organisation to communicate workstreams through newsletters, social media, blogs, websites and other mediums.
· Develop compelling content to highlight member successes and tell engaging membership stories. Utilise storytelling techniques to highlight member and sector achievements and contributions.
· Use our channels and networks to promote attendance across the Society’s event programme which includes one day seminar style events, the Intensive Care Society Awards and our flagship Congress, State of the Art.
· Take responsibility for data analysis and insight in relation to our website, email marketing, the CRM database, and streaming analytics to help inform decision-making and strategy, and also for reporting purposes across the organisation
· Work with Head of Communications to create informative and interesting press releases, press kits, newsletters, and marketing materials.
· Plan and manage design, content and production of communication materials to help tell the Society’s story.
Person Specification:
· A proven communications and/or B2C marketing professional with experience of using multiple channels for communications and B2C marketing purposes.
· Experience working with third parties to create content.
· Analytically minded with demonstrable ability to use data to improve future work.
· Experience managing both CMS and CRM systems
· Experience and confidence in managing difficult and challenging situations and stakeholders.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operations Lead Job Description
ROLE CONTEXT
ABOUT ALL SAINTS: There has never been a more exciting time to join the team at All Saints. As part of a new project to revitalise the church for the Island, we are planting the first-ever contemporary service into the Church as part of the HTB network of churches (including Harbour Church Portsmouth). We are currently building an amazing team to bring the vision to life. So, this is a rare opportunity to join a new foundational team and community and to be part of the team that sets the vision, values, and culture for the next phase of ministry at All Saints as we explore what it looks like to play our part in the evangelisation of the nation, the revitalisation of the Church, and the transformation of society.
ABOUT RYDE: Ryde is just a 10-minute journey on the hovercraft from Portsmouth Harbour. Ryde is known as ‘the gateway to the Island with several main travel points located within it. It also has a long stretch of sandy beach and lots of independent shops and cafes. The largest town on the Isle of Wight with a population of 37k. The Church is a landmark on the island with the spire visible from many places around the Isle of Wight and from the mainland projecting beyond the town skyline. The socioeconomic makeup of the town is very mixed and it is a great vibrant place to live and work.
ROLE PURPOSE
This is an amazing opportunity for someone who thrives on operational excellence and loves managing a project to completion to have a hugely impactful and pivotal role in a church entering a new phase of its life. You will be a key part of the leadership team and oversee the operational management of All Saint’s Ryde and assist other Ryde churches in the plurality group; ensuring structures and systems are in place to enable ministry and best use resources within our church, to advance the vision of the church. The Operations Lead will work with the Rector and Team Vicars to achieve the strategic objectives of All Saints in overseeing the operational, organisational, and financial aspects of the church.
KEY TASKS AND DELIVERABLES
Oversee Operational Excellence - Oversee the important day-to-day operations of the church and its buildings and hold oversight responsibility for: Project roll-out; Health and Safety; Food Hygiene, Fire Assessment; Risk Management; Infrastructure; GDPR and Accessibility issues.
- Develop and lead the ongoing strategic plan for the church’s activity in consultation with the wider team.
- Collect and collate data and process information to provide reports as required about church activity.
- Lead the process of planning, designing, developing and implementing church operating and governance procedures, processes and systems.
- Work as part of the leadership team to develop the church’s calendar of events and activities.
- Collect data regarding progress concerning the church’s key objectives and report regularly to relevant stakeholders.
Lead on rhythms to ensure great delivery and communication.
- Oversee the smooth operational running, development and communications of Sunday services & events.
- Responsible for the creation, implementation and ongoing development of excellent systems and processes to support the growth of the ministries and staff structure.
- Work with the team to ensure effective systems are in place for communicating with the church family and wider audiences, including the church website, social media channels and local press.
- Ensure that all church administrative systems are operating effectively and cost-efficiently to serve the running of the church, including all IT systems.
- Provide support to volunteers in the areas of Administration, Communications, IT, Safeguarding, Finance and Facilities to ensure that procedures are implemented and easily followed.
Help to oversee our greatest resource- People!
- Help to recruit, lead, onboard and equip a team of staff and volunteers to support the various functions of the church.
- Work with the team to develop and implement a relevant training strategy for staff and volunteers.
- Work with the leadership team to oversee the implementation of the performance management process to measure and evaluate progress against the strategic goals of the church.
- Responsible for ensuring all church policies, and staff handbooks are up to date and compliant with safeguarding, charity and employment law.
- Support the governance structures of the church and the churches working in plurality.
- Day-to-day oversight of the finances in conjunction with Church Wardens and Rector.
- Oversee the monthly payroll.
- Management of bank accounts, utilities, insurance, and various contracts as needed.
- Manage the church budgets in conjunction with Churchwardens, Rector and Team Vicars.
- Work with Rector, and churchwardens to ensure monthly and annual accounts and budgets are prepared for submission to the Charities Commission on time.
Ensure our facilities are the best they can be.
- Work with the church warden who oversees facilities to manage the premises and facilities ensuring the site is maintained to a high standard and used in line with the vision.
- Oversee facilities, insurance, health and safety and risk management.
- Project manage key organisational development projects within the church and where necessary liaise with external contractors and suppliers.
- Create systems that enable ministry and mission.
Be the Team – as All Saints has never had a contemporary worship service before, this is really a church-planting opportunity. We’re therefore looking to build a team of people who are energised by helping one another and who want to serve the wider vision of the church rather than work in team- specific silos. While most of your work will be focused on operational excellence, we’re aiming to be a close-knit team who all help each other and where no one is left with too much on their plate or a task they can’t manage. This means we’ll all help you with as needed, but in turn, we expect that you’ll help when needed with other projects as well. We think church is just more fun this way, anyway!
- Work with the Rector and Team Vicar to oversee and implement the church’s IT systems and infrastructure.
- Work with the Team Vicar to oversee and implement the church’s use and development of the ChurchSuite database - workflows, tags, GDPR compliance, data cleansing etc.
- Ensure that equipment and systems are fit for purpose and that security protocols and protection are up to date and compliant.
Learn and grow in community – we want to take our team time seriously, to pray for one another, and to help each other grow in our faith and giftings. So, we want an Operations Lead who is excited to participate in team meetings and vision days and has a desire to keep developing their skills, learning, and to create a culture where helpful and gracious feedback is encouraged at all levels. This will mean having a flexible attitude (being able to let go of something that hasn’t quite worked or improve an area that needs improving) and being a proactive member of the team- prepared to give and receive feedback openly.
KEY CHARACTERISTICS
The successful candidate will be:
- A mature and committed Christian, who is confident communicating the reason for their faith.
- A proactive self-starter, with a knack for seeing what needs to be done and finding a solution.
- Highly organised and can inspire others to be organised and use systems properly.
- Have an eye for detail and issue spotting.
- Undaunted by administrative work and have a knack for prioritising work and ticking things off
- the list, celebrating progress and achievements.
- A kind and considerate manager of people who delegates fairly and works well with others.
- Confident in advocating for and championing best practices.
- A passion for continuing improvements and upskilling of the team.
- Excellent English written and verbal communication skills.
- A love for the church and a desire to see the Church grow.
- Reliable, excellent time-keeping skills (be able to arrive on time, as well as run meetings to an
- agenda and time).
- Have a sense of humour and fun – can make mundane tasks fun for staff and volunteers.
- Exercises diplomacy, grace, and extends kindness to other staff and volunteers – can balance
- loving and caring for people well with achieving outcomes.
- Is willing to learn, grow, and accept and give feedback well.
NECESSARY EXPERIENCE
- Educated to a degree level OR have extensive experience in a similar role.
- Must have experience working in an operational capacity in a previous role.
- Excellent and professional budget management and strategic financial management and planning.
- Regulatory compliance and risk assessments in a professional environment (understands and can keep the team organised on things such as safeguarding and health & safety and data privacy).
- Successful project management.
- Recruiting and working with volunteers.
- Successfully managing others.
- Managing projects where you are not the subject matter expert (such as facilities or IT) but are confident holding other staff and contractors to account.
- Technologically competent – excellent use of MS suite, spreadsheets, databases, and digital presentations.
HELPFUL EXPERIENCE
- Worked in the church or charity sector.
- Professional qualification in Finance, HR, or Project Management
- Line management experience in a professional environment.
- Understanding of grant fundraising or a willingness to learn how to raise funds.
- Familiarity with ChurchSuite
- Familiarity with Accounting and HR software
- Familiarity with MailChimp, MailerLite or another newsletter system
- Use of Canva or other simple design tools.
SPECIAL CONDITIONS OF EMPLOYMENT
Being part an active part of the worship of the Christian Church is a genuine occupational requirement for this role. The Operations Lead will be expected to be part of the worshipping community at All Saints while holding this role. The role holder must be available to work a selection of Key Annual events which will include various Holiday services, Church Meetings, Focus (our church summer holiday festival), and other key ministry events (for which advanced notice of dates will be given and time in lieu will be given if outside of normal working hours). All staff must attend weekly staff meetings in person.
PAY AND BENEFITS
- Annual Salary: £30,000 per annum
- Help with relocation costs (if moving to the isle of Wight from another location) - Enrolment in our Nest pension scheme
- 25 days holiday per annum (+ bank and public holidays)
- Opportunities for continuing development and learning.
The client requests no contact from agencies or media sales.