Delivery Manager Jobs

• Location: Bootle, Sefton, Merseyside
• Salary: £26,335
• Hours: 35 hours (part-time can be negotiated)
• Contract type: 12 months initially, then dependant on continuation funding
• Annual Leave: 28 days plus Bank Holidays (part time pro-rata)
• Office hours: 9am – 5pm Mon-Fri
• Pension: 7% (If you pay at least 1% salary contribution into the stakeholder scheme we will top this up to the required 8%)

This role offers the unique opportunity to make a tangible difference in the lives of individuals facing challenges, providing them with the guidance, support, and tools they need to navigate complex issues.

We are looking for an experienced adviser to join our existing team of passionate and dedicated advisers, caseworkers and financial capability workers to help people in Sefton with the problems they face.

The adviser will work in Bootle, providing general advice Sefton residents with mental health issues working in partnership with the Community Mental Health Teams and Mental Health Navigators in Sefton CVS. 

Welfare benefits and universal credit are the dominant areas of advice needed, and the adviser will work closely with welfare rights, housing and money advice teams in Citizens Advice Sefton.

Empowering clients to understand and manage their situation is key, as is working with partner agencies and organisations to broaden access to our services and ensure holistic support. Your involvement will also extend to advocating for change based on client experiences and actively participating in the evolution of our services to meet emerging needs. Through your efforts, you will not only assist individuals in immediate need but also contribute to broader systemic improvements, enhancing our advice services for the future.

What we offer to our staff

• A contribution of 7% of your salary into a Stakeholder Pension
• Consideration for Hybrid working options
• Professional and advice sector recognised training
• Cycle to work scheme.
• Free VDU eye care test
• Employee Assistance Programme

Please note: Closing date for applications: Sunday 24th November 2024 at 11.59pm

In-person or online interviews to be held on: Thursday 28th November 2024.

Summary

We are looking for a Fundraising Events Coordinator to join our high performing Community & Events Team. The team are driven to maximise opportunities, striving to reach ambitious targets and provide an excellent supporter experience.

The Fundraising Events team raises funds through a range of bespoke and third-party events such as One Million Steps Challenge, Swim 22, London Marathon and Great North Run. Since the pandemic, events at Diabetes UK have seen a strong come-back and we are now in a position to achieve significant and sustainable growth. The Fundraising Events Coordinator is a key role within our Engagement & Fundraising Directorate, helping deliver incredible experiences for any supporter that chooses to take on an event for Diabetes UK.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.

Interview(s) date: 28th November 2024

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
• A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
• 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

As a Fundraising Events Coordinator you will provide an excellent customer experience to participants taking on fundraising events for Diabetes UK. The Fundraising Events Coordinator will provide professional, timely and engaging support that enhances supporter stewardship and maximises income generation.

You'll be supporting the Fundraising Events Managers, acting as first point of contact for our supporters, providing admin support through telephone, email, and social media channels. You'll build and manage relationships with existing and new supporters. From registration to the end of their supporter journey, you'll help create amazing experiences for our event participants, from the moment they engage with Diabetes UK, building loyalty that lasts beyond event day. This role works with data through maintaining our database and you'll also need to update records on platforms like JustGiving and Enthuse. This requires accuracy and working under the requirements of GDPR.

Assigned 'lead coordinator' on high profile events, you will support the Event Manager with the development and delivery of events from setting up registration forms all the way through to post-event thanking. You'll also work with other teams and suppliers that support the planning and delivery of our activity. You'll help engage with our digital adverts and identify compelling supporter stories.
You may also be responsible for management of your own projects as well as maintaining & optimising administrative systems and processes.
You will work collaboratively across the organisation to deliver events that help us achieve our mission. This is an exciting time to join us as we focus on our commitment to create a world where diabetes can do no harm.

Ideal Candidate

The successful candidate will be a confident, conscientious team player, with excellent customer service skills, who is quick to learn, highly organised and a proactive problem solver. They will have worked in a customer service focused administrative role, preferably in the charity sector. They will also have strong abilities in managing competing deadlines and organising their time effectively to prioritise workload. They will be able to effectively build working relationships with colleagues in a professional manner and demonstrate high standards of written and verbal communication.

Grants Specialist - Job Description 

Location- UK & US

Salary Band UK - £51,050 

Salary Band US - $85,246 

All qualified candidates must submit a cover letter for consideration

About the Fund: 

The Fund for Global Human Rights (the Fund) is a leading supporter of on-the-ground human rights groups around the world.  Dedicated to identifying and investing in the most effective human rights organizations in regions from Latin America to Africa to Southeast Asia, the Fund for Global Human Rights offers grants and facilitates technical support to ensure the long-term effectiveness and viability of front-line groups working in challenging conditions with scant resources. 

As an employer active in the field of human rights, The Fund is deeply committed to the overall well-being of its staff.  It envisions a people centric workplace characterized by compassion, empathy, and balance. Its values are respect, integrity, agility, sustainability, and inclusivity. As the organization adapts and changes, it looks to its values to root and guide itself. Values are woven into The Fund Theory of Change and used to guide its direction and make decisions. 

This is an exciting time at the Fund, having been undertaking a Strategic Review and being about to embark on an Operational Review to optimize our internal structures and systems to support the delivery of the Fund’s mission and strategic direction. 

 Your role:

The Grantmaking Operations team sits within the Fund’s Operations department and is primarily focused on ensuring that resources are reaching frontline activist organizations. The team seeks to hire a Grants Specialist who will report to the Managers of Grantmaking Operations and manage the Fund’s most complex grantmaking programs. 

 The successful candidate will join a high-performing, enthusiastic grants management team, a deeply committed global staff, and an organization constantly learning and adapting to global contexts.

 ESSENTIAL DUTIES OF THE POSITION:

 Grantmaking 

• Manage due diligence and enhanced grantmaking protocols for a highly complex and high-volume portfolio of grants spanning 50+ countries. 
  1. Inform the development and implementation of grantmaking plans, ensuring they are robust and responsive to changing contexts and needs.
  2. Research compliance and financial regulation for various country contexts as needed and flag potential areas of risk to the Manager of Grantmaking Policy and Models. 
  3. Identify and flag operational challenges that may have an impact on programmatic grantmaking ambitions, potential donor commitments or grantmaking advisory bodies.
  4. Coordinate with Program and Grantmaking Operations to ensure grants and grantee relationships are managed according to their risk level and operating context.
  5. Together with Program, Fundraising and Finance teams coordinate grant recommendation processes and timeline for grantmaking portfolios.
     • Prepare and organize applicant materials and prospective grantee documents for all LEF cohorts.
     • Manage incoming grant proposals and evaluate eligibility of prospective grantees in line with grantmaking due diligence protocols.
     • Serve as the primary point of contact for grantees, enhancing grantee relations and maintaining communication in multiple languages, including but not limited to English and French.
     • Coordinate translation of grant and program related materials in line with portfolio grantmaking, (i.e., ensuring all grant and program documents are tailored according to program initiatives and compliance needs)
     • Participate (and lead as needed) in regular check-ins, strategic meetings and retreats to help coordinate the workflow of grantmaking, shape grantmaking budgets and collaboration with external stakeholders.
     • Actively contribute to fundraising stages by integrating data-driven insights and compelling narratives in proposals and evaluation reports.

 Database and Systems Administration

• Contribute to the management of the Fund’s grants management system.
  1. Maintain accurate grant and grantee records – updating grant, organization and contact records daily, updating budget trackers periodically and ensuring OFAC compliance.
  2. Generate reports and dashboards for colleagues across departments, as needed.
  3. Code all grantmaking requests and budgeting information.
• Enhance the grants management system functionalities, including coding and back-end development for improved user experience and data integrity.
  1. Collaborate with Grantmaking Operations colleagues to test new releases to grantmaking database, identifying improvements and addressing bugs.
  2. Contribute to the design and creation of the EOI and proposal forms in the grants management system.
  3. Facilitate the successful launch of newly implemented workflows and forms within the grants management system by identifying and assisting in the resolution of issues, ensuring optimal functionality and user experience.
  4. Support the design and implementation of grantee portals to facilitate efficient interactions and reporting.
  5. Collaborate with Grants Management colleagues to test new releases to grantmaking database, identifying improvements and addressing bugs.

 Project Coordination

• Lead on GM internal projects; brainstorming and implementing workflow solutions to team endeavors, ensuring cohesive and aligned project reporting and closing.
• Provide support to the Manager of Grantmaking Systems & Projects 
  1. Support engagement with all project stakeholders, gathering and integrating feedback to improve project management processes.
  2. Proactively identify risks associated with projects; recommending effective solutions to ensure successful implementation.
  3. Inform the scheduling and coordination of project activities, including meetings and deadlines, in coordination with Legal Empowerment Fund team.
  4. Document project outcomes and adaptations; ensuring learning is embedded in LEF grantmaking operations.

Your Team:

This position is part of the Fund’s Grantmaking Operations Team. The team is comprised of one Director, two Managers and four Specialists spread between the US and UK offices. This position will report to the Manager of Systems & Projects and will be based in the UK or US. 

You Have - Candidates should demonstrate the following range of skills, experience, and qualities:

• Three years of relevant work experience, e.g., managing workflows, projects, and processes + at least one year of complementary education or experience working in human rights, program, or fundraising 
• Demonstrated experience navigating legal and financial frameworks in the UK/US and working knowledge of international grantmaking funding trends and nuances.
• Strong project management skills, including software and people and process management.
• Initiative and strong sense of follow up, demonstrating the ability to keep track of multiple streams of cross-sectional work, and drive forward momentum.
• Diplomacy and the ability to manage sensitive data in a confidential and appropriate manner.
• Excellent organizational, problem-solving, and time management skills
• Exceptional and consistent attention to detail while managing complex tasks and/or large work portfolios in a fast-paced, complex environment. 
• Excellent written and verbal communication skills with the ability to convey information accurately and listen effectively.
• Working knowledge of databases and proficiency in Microsoft Office Teams among other applications
• Strategic and analytical thinker; anticipates the impact of changes—small and large on workflows and process.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Fluent in English and strong working proficiency in Spanish (written and verbal)

PREFERRED QUALIFICATIONS (I.E. NICE TO HAVE, BUT NOT CRITICAL)

• Experience in a non-profit environment; grants management experience at private or public foundation a plus.
• Experience in or demonstrated interest in human rights and/or social justice issues.
• Additional language proficiency, especially in French, Spanish, or Arabic.
• Familiarity with US and/or UK non-profit compliance requirements and best practices.
• Familiarity with grants management systems, especially Fluxx.

 The ideal candidate will also possess the following attributes:

• A constructive and solutions-oriented approach to problem solving.
• Works proactively to address molehills before they become mountains.
• Comfortable in a fast-moving, ever-changing environment.
• Enterprising, curious, and willing to take on new projects.
• Strong interpersonal skills and thrives in collaborative, diverse team settings.
• Customer service oriented; understands who we serve and considers the client(s) when managing change.

Sightsavers is looking for an HR Administrator to join our busy HR Operations team

Salary: £23,000 - £25,000 depending upon experience

Location: UK remote - with monthly travel to Haywards Heath, West Sussex 

Contract: 12-month fixed-term maternity cover contract

Hours: This is a full-time role with some flexibility around hours worked and lots of home working

We are looking for an HR Administrator to help us ensure that all administrative and transactional support is provided to the highest standard, to meet the operational needs of our global organisation.

The HR Administrator will be responsible for maintaining and updating data in the HR Information System and resolving service desk requests and enquiries from managers and employees. There is also the opportunity to assist on specific project work within the HR Operations Team relating to HR systems, legislative changes, processes and procedures.

Key duties will include:

• Inputting changes to employee records including new starters, leavers, absence, and contract extensions.
• Helping employees use HR systems, assisting with login, navigation and user queries.
• Support with the development of HR systems, assisting with testing and feedback as needed.
• Setting up new employees on our HR information system (HRIS)
• Offboarding tasks, including HRIS administration, paperwork and payroll notification.
• Drafting consultancy contracts
• Providing timely, first line support to employees and managers in response to queries and request submitted via the Service Desk, escalating as necessary
• Supporting ongoing team activities

This is an ideal opportunity to build on your existing HR Assistant experience within a fast-paced international organisation. To succeed in this role you will need:

• Proven experience in a HR Assistant or similar role (Essential)
• Ideally experience within a global or complex organisation
• Demonstrable planning and prioritising skills
• Experience working in a fast-paced environment, multi-tasking and delivering to deadlines
• Knowledge of HR systems and intermediate level knowledge of Microsoft systems such as Excel, Word and SharePoint
• Excellent communication skills
• Strong customer service skills
• Integrity and the ability to maintain confidentiality
• A commitment to equality of opportunity

For contractual reasons, the successful candidate MUST be based in the UK with ongoing Right to Work in the UK. Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit. This is a varied role, please read the full job description for further details.

Benefits 

Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.

Next steps:

To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW) on a monthly basis – probably a Tuesday.

Remote interviews will take place on Tuesday 20, Wednesday 21 and Thursday 22 November and the evaluation process may include a role-typical task. We would like the successful candidate to be available to start in January 2025.

The Joshua Tree is recruiting for a newly created Family Support Team Leader who will be responsible for managing a team of Family Support Workers, coordinating a full range of emotional, health and wellbeing and outdoors support to benefit families affected by childhood cancer across North Wales.

The post holder is expected to lead by example, formulate high quality delivery plans and build strong working relationships with staff, visitors, volunteers, partners and users of the service. A key element of the role will be ensuring our work is impactful and supporting those who need us.

You will be supportive and caring, with the ability to deal sensitively with the needs of the families we support. You will be able to inspire and lead a dedicated team of Family Support Workers, whilst effectively elevating the quality of our service.

As part of the evolution of our mental health support service, we have an exciting new role available- Complex Needs Support Worker - working a minimum of 35 hours per week.

We offer -

• A rewarding and varied job, where you make a real difference to the lives of adults with a mental health diagnosis, enabling them to live as independently as possible.
• A full induction and ongoing training to help you develop your skills. Our current training programme includes trauma informed practice, motivational interviewing, and safeguarding.
• A small, friendly team. In our 2023 survey, 100% of staff agreed Norton was a good place to work. “I enjoy feeling like I make a difference to people’s lives, and the flexible hours work with family life and commitments. It’s a great feeling knowing you have brightened up a person’s day”.
• Regular support from your line manager and colleagues.
• Generous annual leave allowance of 5 weeks per annum plus bank holidays (pro rata), with additional leave for long service
• A* health plan*, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts
• Attractive pension scheme
• Access to Blue Light Card
• Mileage paid for car usage

Sociable working patterns, with no weekend or bank holiday working

Norton Housing and Support is Investors in People Accredited.

Job Summary:

To provide one-to-one support to Service Users with ongoing complex mental health needs, in line with individual support plans.
Supporting individuals to live successfully with their mental health condition through the use of enabling and asset-based approaches that reduce the risk of crisis and respond effectively, ensuring residents are ‘Not just coping but Living’
Following NH&S organisational values:

· Person-centred

· Empowerment

· Respect

· Inclusiveness

· Integrity

· Working in partnership

No personal care is involved.

If you have previous experience of supporting adults with a mental health diagnosis, then this role could be perfect for you! We are looking for committed individuals who are driven by a desire to make real difference to the lives of adults living within our Supported Accommodation settings.

We are looking for a candidate with:

• Minimum of 4 years demonstrable experience and / or a minimum of level 3 qualification in Health and Social Care or similar related subject
• Demonstrable experience in providing positive, engaging and enabling support for people with mental health needs that motivates and creates healthy challenges to inspire personal development.
• Demonstrable experience of applying Trauma Informed Practice within a similar role or setting
• Experience in observing and assessing complex service user behaviours and implementing strategies to remove harmful and unhealthy patterns of behaviour.
• Active listening skills and ability to apply Unconditional Positive Regard
• Ability to apply experience and knowledge to support those residents with substance misuse to enable sobriety and maintenance of recovery
• Ability to respond confidently and sensitively to manage an individual in crisis.

For more infotmation please see the full job description and person specification for the role. 

As the role involves working across our Leicester based supported housing schemes, the successful candidate will need a reasonable independent means of transport.

We aim to develop a workforce that reflects the community we serve. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities.

Any offer of employment is subject to proof of right to work in the UK and two satisfactory references (one of whom should be your last or most recent employer, where applicable). Due to the nature of the role, an enhanced DBS (criminal record) check is also required. More information about our approach to DBS checks and employment of ex-offenders can be found on our website.

To apply, please send us your CV and a covering letter explaining how you meet the person specification for the role.

Unfortunately, we are unable to acknowledge all applications. Interviews will be offered after 18th October, and will be conducted in 2 stages –

Stage 1 - ½ hr online interview

Stage 2 (if successful at Stage 1); Formal Interview Process (approx. 1.5hrs)

Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.

Turn2us is a national charity tackling financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

As the Programmes Assistant at Turn2us, you’ll be a vital member of the Edinburgh Trust team within our Programmes & Partnerships Directorate. Your work will support the Head of Edinburgh Trust, allowing them to focus on strategic initiatives related to poverty reduction, co-production, and community engagement. The role includes a variety of tasks such as managing the Head’s diary and inbox, coordinating meetings, and maintaining an efficient filing system for key documents across the programmes portfolio. This position offers a fantastic opportunity to engage with exciting initiatives, connect with diverse stakeholders, and expand your knowledge and experience in areas like programme management and community support, all while contributing to our mission of tackling financial insecurity.

The ideal candidate will have proven experience in administration or a similar role, with strong skills in diary management. You should possess excellent organisational and time management abilities, enabling you to effectively juggle multiple tasks. We are looking for someone who is adaptable, proactive, empathetic, and skilled in communication and collaboration. An open-minded approach and the ability to devise creative solutions to administrative challenges are essential.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 11/11/2024

1st interview date: 21/11/2024

At the Canal & River Trust, we believe life’s better by water, and that the waterways we take care of make an important contribution to the health and wellbeing of local communities and economies.  We have an extraordinary range of professionals to help bring our waterways to life, including people with the knowledge and skills to deliver high-quality geographic information systems and services.

Working for the Trust we believe passionately that our waterways can play an important role in mitigating the impact of climate change, helping to reduce the levels of greenhouse gas emissions which drive global warming. Our network of canals and river navigations in the hearts of towns and cities are perfectly placed to provide ‘net zero’ solutions & reduce the impact of climate change, as well as providing fantastic green & blue doorstep destination spaces for everyone to enjoy.

The Contactless giving Fundraising Team sits within the wider F2F Fundraising and Individual Giving Team

This important role entails working with the Trusts regional teams as a Team Leader within the wider Face to Face (F2F) fundraising team In this particular instance this role will have a focus on championing our Contactless Giving Workstreams across the regions, with the support of their face to face fundraising colleagues.

They are responsible for delivery of our contactless giving programme and ensuring that they are able to setup a maintain a varied programme of workstreams by sourcing and providing key technology and tools to all of the Trusts regions. You will help drive delivery of the agreed Team and individual targets and KPI’s for the region(s) with a particular focus on Contactless Giving.

This role will work across the regions as a dedicated national support and will be required at times to provide hands on coaching, training and support regionally to drive ongoing engagement and enthusiasm for the programme. They will also support the Regional Face to Face Fundraising Managers to identify and business case potential future opportunities when required.

You will play a significant role in supporting the day to day management of our contactless giving income stream by supporting our F2F Fundraisers, regional colleagues and volunteers, ensuring our Values & Behaviours and performance excellence standards are met on a consistent basis.

Location & coverage
You will be working remotely and should expect to spend more than 50% of your week out on location meeting with your fundraising team across the region.

There is an expectation of working some weekend days at our key regional events, spread over the year and being a part of the weekend Contactless Giving management rota, which denotes working at least one weekend per month.

As a remote worker you will be assigned one of our main hub spaces as as your formal base

Relevant hubs include:  Leeds, Ellesmere Port, Burnley.

Working Hours: 37 hours Monday to Friday with occasional weekend & bank holiday working.

The regularity & flexibility of travel will be discussed further at interview stage. 

Knowledge, Skills/Qualifications & Experience

Key Accountabilities: 

• Work with the Contactless Giving Fundraising Manager to devise robust strategies to achieve weekly & monthly volume and quality based fundraising targets, particular focus on Contactless Giving within the regions, Museums and attractions and our F2F Fundraising teams.
• Develop contactless fundraising techniques with the Contactless Giving Fundraising Manager that improve income generation for the Trust.
• Support the Face to Face fundraising management team with reviews and business casing of future fundraising opportunities for the face to face & regional fundraising programme.
• Ensure management of key contactless giving channels including devices, signage, branded clothing and collateral all contain contactless donation touchpoints across the network.
• Adhere to the IOF and Fundraising Regulator Code of conduct.
• Handle all sensitive and data protected information obtained by donors as confidential and in a safe and secure manner in line with the Trust’s GDPR and Security Procedures.
• Ensure regular Compliance checks and training sessions are delivered to the F2F team and Regional colleagues, particualrly around Contactless Giving.
• Clear, regular and timely communication with the Team and all members of the senior management team.
• Nurture and maintain positive relationships with regional colleagues to support delivery of F2F fundraising priorities, engagement and training; particularly contactless giving programme.
• Coach and mentor team members in the region and support the maintenance of performance targets and improvements where needed.
• Ensure that all data input and insight reporting is maintained for the benefit of the team including key systems such as CRM, Evergiving and other fundraising platforms and technologies.
• Support operational processes for managing equipment, managing suppliers, regulatory compliance and complaints management.

Skills, knowledge & experience:

Practical: 

• Demonstrable communication and interpersonal skills, ability to motivate and inspire people.
• Customer service experience is desirable.
• Passion for the waterways, canals and blue spaces is desirable but in no way essential.
• Knowledge in fundraising is desirable but not essential
• Support for the Canal & River Trust’s aims and vision.
• Passion for the waterways, canals and blue spaces is desirable but in no way essential.
• Enthusiasm for keeping our local waterways attractive and safe for all to enjoy now and in the future. 
• Drivers license is essential.

General:

• Excellent communication skills.
• Excellent interpersonal skills
• Highly self-motivated and hard working.
• Ability to work to and self-manage targets.
• Ability to adapt to working in varying locations and demonstrate flexibility.
• Confident with MS Office applications and quick learner at using a range of digital platforms.
• Understanding of GDPR and handling data sensitively

We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.

What We Offer

In addition to your salary of £32,000 + Car Cash Allowance, you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits=:

• 25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years
• Home working status with ‘hub’ facilities available if a need to work outside of home – flexibility. Monday to Friday working, no weekend working. 
• Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc. 
• Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters. 
• Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme. 
• 2 days paid volunteering leave, volunteering for local community project work.

At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.

All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job.

When you join the Canal & River Trust you become a member of an engaged team working to preserve our heritage for future generations. Come and share your passion and knowledge with a team that makes a difference to millions of people every day.

Are you passionate about making a real difference in people’s lives and address health inequalities?
Do you want to play a pivotal role in empowering individuals to take control of their health and wellbeing? If you're a motivated, compassionate individual with a knack for building connections and promoting positive life changes, this could be the perfect opportunity for you!

We’re excited to announce a fantastic opportunity to join our dynamic team in Southwest London. You’ll be helping to launch and shape an innovative Health and Wellbeing Coaching & Social Prescribing Service based at St Georges Hospital within the Red Cell Pain Management & Psychology department and you will be employed by Merton Connected - Merton Social Prescribing. In this role, you will be at the heart of a life-changing initiative, working with patients affected by sickle cell disease and thalassemia. You’ll be helping them connect to vital community services, manage their health, and reduce isolation.

About the Role:

As a Health & Wellbeing Coach and Social Prescriber, you will:

• Use your coaching skills to support patients in developing self-management strategies, achieving personal goals, abd improving their physical, mental and social health
• Help reduce clinical workload by linking patients with local non-clinical services such as social activities, education, housing, employment support, and more.
• Collaborate with multi-disciplinary teams and local agencies to build a robust referral network, ensuring patients have access to comprehensive support.
• Play a vital role in promoting the benefits of social prescribing and coaching to both clinical staff and patients, fostering a personalised care approach.

You’ll be joining a team committed to making lasting improvements in health and social outcomes, helping patients regain control of their lives, and offering support that goes beyond traditional medical treatment.

Key Responsibilities:

• Engage with individuals living with long-term health conditions and connect them with community-based services that address their holistic needs.
• Offer one-on-one coaching sessions, helping patients identify goals and build self-confidence in managing their health and wellbeing.
• Collaborate with local voluntary, social care, and health services to ensure a seamless patient experience.
• Promote awareness of the social determinants of health, such as housing, employment, and social isolation, and help patients overcome these barriers.
• Maintain accurate records of interactions and service delivery to contribute to evaluation and reporting.

What We Offer:

• The opportunity to be part of an innovative, growing service that has celebrated its 7th year of transforming lives in the Merton area.
• The chance to work with an inspiring, supportive team and a variety of partners across statutory, voluntary, and community sectors.
• Ongoing professional development and training to stay up-to-date with the latest coaching and social prescribing practices.
• A collaborative, multi-disciplinary environment, where your contributions will directly influence the health and wellbeing of the local community.

What We’re Looking For:

• 2+ years of experience in health coaching, motivational interviewing, counselling or a similar framework that supports individuals in making health, lifestyle and other changes.
• A strong understanding of personalised care, person-centred approaches, and the ability to support self-management.
• Proven experience working in multi-disciplinary teams across health, social care, and community settings.
• Excellent communication skills and the ability to build trust with a diverse range of people.
• A proactive and self-motivated approach, with the ability to work independently and collaboratively.

More information about the role | How to Apply: 

• 21 hrs per week - 3 days  - 9 - 5 pm - including Wednesday - Friday on site
• 1 year fixed term contract (with extension for another 11 months for the second part of the pilot; if the pilot is successful it might be funded for longer)
• £ 32,964 per annum pro-rata - plus 5% pension, includes Outer London Weighting, generous annual leave and excellent training opportunities
• Closing date for applications:Tuesday 26th November 2024 (midnight)
• Please ensure that you fill in your application using the job specification headlines.
• Formal interviews will be held on Monday 9th December 2024
• Applicants will be notified by email if they are to be invited for an interview a day before the interview date

 Join Us:

This is an incredible opportunity to be part of a transformative service, where your work will have a direct impact on improving the lives of people living with complex health conditions. If you’re ready to take on a rewarding role in an innovative environment, we’d love to hear from you!

Please fee free to make enquiries about this role. Contact Marina, Kelly and Yvonne.

LOCATION - Remote with travel required across the UK

Are you looking for an exciting and rewarding new role in 2024? Apply for the Impact and Evaluation Senior Officer role at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

We are seeking an Impact and Evaluation Senior Officer, working with the Impact and Evaluation Manager, Director of Partnerships and Federation Development and with federation members.The role will be central to the delivery of strategic commitment to work together to record, study, continuously improve and broadcast our collective impact.

It’s an exciting time for the Emmaus Federation as we roll out a new In-Form (salesforce) CRM system and interlinked Monitoring Evaluation and Learning (MEL) Framework.

The role will play a crucial part in implementing, gathering feedback and developing new systems and tools to be utilised by Emmaus communities.

The role will be varied in nature, one day might involve conducting interviews with people experiencing homelessness, then next providing support to a member of staff to improve a communities MEL practice, the following day might involve analysing a data set and writing a briefing paper.

Who are we looking for?

The Impact and Evaluation Senior Officer will play a key role in supporting the Emmaus federation to understand and demonstrates the impact of our work. 

The ideal candidate will have strong theoretical and practical evaluation skills coupled with the people skills to make this work accessible to a range of stakeholders.

They will need to be comfortable working as part of a remote team and able to travel to Emmaus communities across the UK to work with staff and companions.

What we offer

· £34,199 pro rata (based on a standard working week of 37.5 hours)

· Working hours: Can be delivered flexibly, Monday – Friday

· Contract: Permanent

· Pension: Stakeholder pension with employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Individually tailored induction. Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 12pm on Wednesday 06 November 2024.

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams on Monday 18 November.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

Rethink Mental Illness are hiring an experienced Team Leader to join our inspiring and friendly team at our Grove Court Service.

Grove Court is a 24 hour Residential Care Home, with 12 registered beds. Grove Court provides support to male and female clients who are affected by severe mental illness.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values.

Overview of the role purpose:

In addition to performing the Mental Health Recovery Worker role, the post holder will have line management responsibility.  This will include conducting appraisals, supervising and supporting team members, and you will also be involved with the recruitment and delivery of induction plans for new staff.

You will work under the direction of the Registered Manager to set targets and monitor performance of the team by:

• Allocating work and monitoring the team’s contribution to the overall objectives and outcomes for the service;
• To identify and develop talent, and ensure potential is maximised within your team;
• To support the Registered Manager with managing rotas in addition to planning and prioritising key areas of work;
• In liaison with the registered Manager, ensure that appropriate staff resource is in place to meet the service contract and specification;
• Contribute to effective communication and liaison with other services and professionals including statutory and voluntary agencies and community groups;
• Assisting the Registered Manager with networking and engagement with relevant stakeholders of the service.

Essential skills and experienced required for this role:

• Experience of providing support to people with a mental illness; or experience of providing care and/or support services within another social care setting in either a paid or voluntary capacity.
• Knowledge and understanding of recovery principles and embedding the ethos of recovery into your own practice.
• The ability to make a comprehensive assessment of an individual’s situation and needs; to develop, implement and review risk management plans and devise support plans to meet these needs.

We offer a wide range of support. Some of our benefits include: 

• PULSE – our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards. 
• Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have an Employee Assistance Programme with access to appointments. 
• Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave. 
• Planning for the future: We have a contributory pension scheme. 
• Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way. 
• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member. 

About Impetus

Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.

We find, fund and build the most promising charities working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger organisations.

At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with charities that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark-beating, sustained outcomes.

We provide these charities with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges. We are resolutely focused on outcomes and impact, driven by quality evidence.

Impetus is a registered charity and our charity number is 1152262.

About the Investment Team

The Investment Team is responsible for selecting charity partners, managing our charity investments and supporting our charity partners to improve and scale their impact.

The Investment Team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.

The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.

The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 5). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.

The Investment Team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.

The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives.  We care deeply for our colleagues, our charity partners and the young people we serve.

Job description – Investment Director

The Investment Director (ID) is a key member of the Investment Team, playing a leading role in identifying, assessing, and supporting portfolio partner charities and other non-profit organisations to deepen their impact and scale their outcomes. This role works closely with other Investment Directors and Investment Managers to deliver external facing support to portfolio partners as well as internal projects to support the development of the investment model and portfolio strategy.

Investment Directors use strategic thinking, analytical rigour, and senior relationship skills to support a portfolio of amazing organisations that, together, will help shift the life chances and outcomes of young people from disadvantaged backgrounds in the UK.

Key responsibilities

Finding high potential charities and non-profit partners for our portfolio

• Identifying potential charitable organisations for investment.
• Leading in-depth due diligence process to assess and build partnership foundations with potential partners – covering leadership and governance, and their impact, scale, and partnership potential.
• Modelling from first contact of origination, our approach to engaged and trust-based investment management support.
• Developing and championing high quality investment propositions to our Investment Committee.

Managing partnerships with portfolio partners

• Managing relationships with partner Chairs and CEOs 
• Agreeing Service Funding Agreements, including appropriate annual investment milestones to allow for a clear assessment of re-investment potential at end of phase 
• Regularly monitoring and assessing partner progress / risks against milestones and making recommendations for progression or exit
• Escalating key risks on performance, leadership and safeguarding
• Conducting annual partnership review with Sector Leads and partner CEOs
• Working with Impetus Finance colleagues to ensure timely distribution of grant payments, in line with Service Funding Agreements.

Supporting portfolio partners

• Providing direct support to CEOs and senior colleagues on key strategic topics, using a mix of at least monthly one-to-one meetings and group facilitation to:
  • clarify theory of change
  • define long term ambition
  • develop growth strategy
  • achieve a step change in the delivery and performance management of outcomes
  • strengthen leadership (individual and collective) and governance capabilities
  • develop path to scale
  • build financial resilience
• Scoping and project managing pro bono capacity-building projects (in addition to providing direct management support). Ensure projects are delivered to a high standard and contribute to charity progression
• Identifying engagement opportunities for our donors and supporters with charity partners that are aligned with the charity’s activities and do not distract or undermine their core work
• Collaborating with Impetus philanthropy team to develop new funding streams (additional to direct Impetus grant funding) that support our partners’ ability to deliver impact at scale
• Effectively leveraging the support of investment managers to advance the objectives developed for each charity partner that is managed by an Investment Director
• Identifying engagement opportunities for our donors and supporters with charity partners that are aligned with the charity’s activities and do not distract or undermine their core work
• Collaborating with Impetus Philanthropy team to develop new funding streams (additional to direct Impetus grant funding) that support our partners’ ability to deliver impact at scale
• Effectively leveraging the support of investment managers to advance the objectives developed for each charity partner that is managed by an Investment Director. 

Support to Impetus

• Developing expertise about “what works” in the sector through cultivation and use of expert input and engagement as well as investigation into key research and evaluative literature
• Working closely with team colleagues to use learnings from our work and domain expertise to inform our strategy, our model and delivery over time
• Leading on and contributing to internal topics, such as team strategy development, digital transformation, or equity, diversity, and inclusion
• Contribute towards Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and fundraising events
• Sharing the learning from our work across the team, across the organisation and externally working within Impetus strategy, policies and procedures
• Engaging in Impetus pro bono, communications, and advocacy events, and engage charity partners appropriately in these events
• Where appropriate, line-managing and supporting Investment Managers on the team to grow and develop, and achieve their project, role and team objectives.

Person specification

The successful candidate will need to show evidence that they meet many of the following skills, capabilities and experience.

Essential

• A commitment to Impetus’ mission
• Senior level responsibility and a strong track record of building trust-based relationships with senior stakeholders, advising them on key strategic decisions, and challenging them in a respectful and collaborative manner
• A talent for strategic thinking around complex issues
• Strong financial acumen and analytical skills
• Understanding of impact measurement and evaluation fundamentals
• Tenacity and initiative
• Ability to flex personal style to needs of charity and leadership
• Growth mind-set to seek out and act on feedback
• Proven ability to work independently, and to exercise good judgment
• Strong planning and time management skills
• Interest in partnering closely with charities that are doing what it takes to get better
• A commitment to equity, diversity and inclusion

If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.

Desirable

• Experience in the non-profit (charity or social enterprise) sector, through work, as a pro-bono volunteer or Trustee capacity 
• Experience in consulting, investment management, senior charity management, or other in-depth grant making and advisory work
• Knowledge and expertise in UK education or youth employability sectors
• Board experience in private, public or third sector
• Understanding of or experience with commissioning impact evaluations.

How to apply

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 11.59pm Sunday 10 November 2024.

Interviews

First round interviews and an assessment task will take place on 18 and 19 November 2024.

Second round interviews will take place on 27 November 2024.

You will also be required to provide proof of your eligibility to work in the UK.

Our commitment to equity, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need in order to be successful.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation or marital status. We value diversity and welcome applications from people of all backgrounds.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.

Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.

Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.

You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.

About the Team

2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.

We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.

As part of this transition, we are recruiting to several Welfare Officer vacancies across the UK, including apprenticeship opportunities which will be advertised in due course.

We are a hard-working team from diverse professional backgrounds.  Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.

Find out more about the Personal Support & Social Work Service on our website.

About you

To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.

You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.

There will be some travel required and therefore you will need to be able to drive and have access to your own car.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

Closing date: Midnight on Sunday 10 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: TBC

As a Grant Operations Officer, you’ll take on a varied role where you’ll be involved with:

• Supporting the logistical and secretariat process for the senior grant advisory and review panels. 

• Lead on the preparation of administrative aspects of all funding streams, including setting up funding rounds and applications on the Grant Management System (GMS; Grant Tracker).

• Supporting in the peer review process.

• Managing grant funding operational and administration processes. 

If you’re looking for an environment where you can lead on process improvement projects and work in a dynamic environment, then we want to hear from you. 

Skills, Knowledge and Expertise

• Previous experience within a grants funding position.

• Exceptional attention to detail. 

• Previous administration experience. 

• Project Management skills. 

• Strong interpersonal skills with the ability to establish good working relationships with stakeholders at all levels.

This role focuses on scientific and healthcare grants, so any experience working or studying within a scientific discipline is highly desirable. 

How to apply

Please click on the apply button, where you will be taken to our careers page.

Closing date: 25 November 2024