Database Officer Jobs

We are seeking a compassionate and proactive HR & Office Administrator with great people skills to join our dedicated team. The successful candidate will be willing to get involved in all aspects of our work and thrive in a role engaging with staff all over the globe and supporting great internal communications. They will play a crucial role in building, strengthening and supporting our office management as well as our human resources function, ensuring that our office and staff are well-supported, trained, engaged and aligned with our mission. Working closely with our CEO and Senior Management Team, the successful applicant will have the ability to develop and maintain administrative organizational systems, and be happy getting involved in a range of different work.

1. Office Management
   • Serving as the main contact for office supplies, building management and maintenance duties
   • Helping establish and maintain office procedures
   • Greeting visitors upon arrival and performing additional clerical functions as needed
   • Addressing and directing questions and requests from the public via phone or email correspondence
   • Dealing with correspondence, complaints and queries
   • Organizing the CEO’s calendar and scheduling meetings with employees and contacts alike
   • Preparing letters, presentations and reports
   • Ensuring health and safety policies are up to date
   • Ensuring adherence to company policies by all team members
   • Assisting senior management team when needed
2. Employee Relations
   • Supporting the human resources department to update employee procedures, processes and maintain the HR systems and report functions
   • Serve as a point of contact for employee queries and concerns, providing guidance where applicable
   • Support conflict resolution and mediation efforts, fostering a positive workplace culture.
   • Maintain and manage our HR databases and ensure accurate record-keeping on our HR software
   • Provide regular reports on HR metrics and key performance indicators with senior leadership and adjacent functions such as finance.
   • Coordinate mandatory training sessions related to safeguarding, health and safety, and other relevant topics.
   • Promote a culture of continuous learning and professional growth.

Role requirements

Able to work flexibly to meet the demands of the role to get the job done. This is an office based role with opportunity to flex to hybrid working following review

Skills required

• Reliability and discretion: you will often learn of confidential matters
• Adaptability and pragmsatism
• Excellent communication, negotiation and relationship-building skills
• Organizational & problem-solving skills
• IT skills
• Initiative and attention to detail.
• Right to work in the UK
• Ability to understand and speak the Punjabi language is a necessity
• Strong communication skills, with strong English written skills

£25,642.50 per year (London Living wage)

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Volunteer Experience Coordinator to join our friendly Volunteer Experience team. This is a varied and rewarding role in a fun, dynamic environment, you’ll play a key part in supporting colleagues across the organisation to ensure our volunteers have a fantastic experience. From answering enquiries to designing resources, you’ll be helping volunteers feel valued, supported, and equipped to contribute meaningfully at every stage of their journey with us.

You’ll be the first point of contact for all stakeholders for volunteering enquiries and build strong relationships with volunteers and other stakeholders. Your role will also involve working closely with the team to create helpful resources, plan engaging training sessions, and organise events. Additionally, you’ll play a key part in gathering feedback from volunteers and acting on it to continually improve their experience.

What we want from you

You’ll know what makes a great volunteer experience and will be part of a team working flexibly and collaboratively with colleagues across the organisation. With excellent communication skills and a keen eye for detail, you bring a people-focused mindset to everything you do.

You’re comfortable in using databases, web and digital applications, and can adapt quickly to changing priorities. Your ability to stay organised and manage your workload ensures we consistently deliver an outstanding experience for our volunteers. Self-motivated and proactive, you bring a positive, ‘can-do’ attitude to your work.

If you love working with people, enjoy a mix of communication, coordination, and creativity, and want to make a real impact, we’d love to hear from you!

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.

We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.

Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Wednesday 4th December 2024.  Applications must be submitted by 12:00 noon UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 9th December 2024.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?

We are looking for a Fundraising & Marketing Manager to run our day-to-day fundraising and marketing activity. Reporting directly to our CEO, you will play a crucial role in helping us to grow our income across a range of sources including community fundraising, events, individual giving, corporates, and trusts and foundations.

You will also be responsible for all digital comms to our supporters and beneficiaries, including managing our website, social media channels, and email campaigns.

We are a small, dynamic team, so there is also plenty of scope to get involved with other things and gain an insight into all areas of the charity, with opportunities for growth and development. 

We have really ambitious plans for 2025 and beyond so we’re looking for an individual who has a hands-on approach and a can-do attitude!

About the role

As Fundraising & Marketing Manager you will:

• Support, inspire and encourage our community to fundraise for us, encouraging repeat involvement and higher targets.
• Help to plan and manage our big fundraising and outreach events (Sector Summit, Fundraising Gala etc).
• Lead on organising our community challenges (34k Challenge)
• Support our CEO with the writing of compelling grant applications.
• Develop and manage our donor and fundraiser database.
• Cultivate and manage relationships with key partners and supporters. 
• Manage our merchandise strategy, overseeing inventory management and owning relationships with suppliers.
• Plan and deliver a digital comms strategy to drive engagement amongst our community, support fundraising and raise awareness.
• Create engaging content for use on our social media channels, website and printed materials and lead on a community management strategy. 
• Represent us at sector meetings and events.
• Conduct analysis on our fundraising and marketing activity and performance and use insights to inform our strategy. 
• Manage a team of two Fundraising Coordinators, delegating tasks to them as needed.

About you

Based within easy commuting distance of our office in Westminster, our ideal candidate would have a proven track record of generating income through different streams, experience of organising events, managing email marketing campaigns and social media channels, and running websites. 

Key attributes we are looking for include:

• Excellent written and verbal communication skills
• A high level of organisation and attention to detail
• Ability to work independently and as part of a team
• An enthusiasm to learn and to develop knowledge and skills
• Confidence in using digital technology

We are committed to Equality Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.

It is often a role experienced fundraisers progress to but will suit a person with the right transferable skills. You may have experience of major donors in another fundraising role, or perhaps you’re an animal-loving fundraiser, sales or business development professional with a strong track record of understanding clients and listening to their motivations.

You need to be an effective and inspiring relationship builder, well organised, an excellent communicator, attentive to detail, and able to think on your feet. A love of animals, a passion for animal welfare, and an understanding of the special human-animal bond would be highly desirable for this role.

It is an exciting time to join the fundraising team at Raystede as we enter our third year of building our partnerships programme. You will work closely with the Corporate and Trusts Fundraisers, as well as the wider team, including the Community and Individual Giving teams.

You will also be working closely with our animal care teams on animal welfare related projects as well as our estate teams, trustees and senior management team.

We are growing our income generation to meet the challenges on behalf of the animals in our care who do not have a voice of heir own. The role of Major Donor Fundraiser is crucial to ensuring our supporters are engaged deeply with our cause, through strong stewardship and cultivation activity.

The Major Giving programme is well underway, and you will be supported to deliver excellent stewardship and design a personal stewardship programme. Reporting to the Head of Fundraising, you will have autonomy, be encouraged to take an innovative approach to stewardship and be supported to continue your professional development.

We would love to hear from you if you:

• Are an experienced fundraiser or account manager with excellent relationship development skills.
• Can inspire and influence supporters to deepen relationships.
• Can work with discretion, tact and sensitivity.
• Have excellent networking skills, able to network at the highest level and work closely with our CEO, Trustees and Senior Management Team.
• Have good IT skills, including CRM databases and MS Office applications.
• Want to make a real, tangible impact to the lives of animals.
• Have the passion and drive to go the extra mile, keeping excellent donor care and animal welfare at the heart of everything you do.

About Raystede

Raystede is a charity that aims to give animals a better life through rehoming, rehabilitation and sanctuary, and give people the support and knowledge they need to treat animals with care and respect. Raystede is Sussex’s biggest animal welfare charity, with nearly 70 years’ experience of caring for and rehoming animals. Uniquely, we care for a huge range of animals - from dogs, cats and donkeys to rabbits, parrots and alpacas. Our experience, expertise and partnerships enable us to deliver an exceptional quality of care for the animals we help. Many of the animals have been neglected, abused or exploited. Raystede helps most of the animals find new homes but also provides life-long sanctuary for elderly horses and other animals that cannot be rehomed. Raystede provides love and safety to those animals that would have nowhere else to go.

To arrange an informal discussion about the role, please refer to our website for contact information.

Closing date for applications is 19 December 2024, however interviews are being conducted on a rolling basis, so please apply without delay to avoid disappointment.

Job Overview
NRAS has an exciting opportunity for maternity leave cover for a period of 12 months. We are looking for someone who is a great communicator, has evidence of establishing relationships with funders and is proactive and motivated to join our friendly and ambitious fundraising team, part-time 3 days a week.

The National Rheumatoid Arthritis Society (NRAS), is the only organisation in the UK specialising in both rheumatoid arthritis (RA) and juvenile idiopathic arthritis (JIA). Due to its targeted focus on RA and JIA, NRAS provides truly expert and wide-ranging services to support, educate and campaignfor people living with these complex autoimmune conditions, their families and the health professionals who treat them.

As a small-medium sized charity (approximately 30 staff members), with a current income of circa £1.8m, we achieve a huge amount on a small budget, punching well above our weight. The role of Part-Time Trusts and Giving Officer will focus on medium to high value Trusts and Grants bids, report writing, relationship management and application pipeline management.

1. Main Purpose of Job

- Develop and implement an action plan for medium to large trust and grant fundraising bids with the Chief Operating Officer (COO) and the Senior Trusts and Company Giving Fundraiser

- Working with the COO to continue to sustain, develop and grow this important income stream in line with the Charity’s strategic objectives

- Build and develop relationships with a portfolio of potential and strategically important grant and trust bodies

- Maintain and deliver a schedule of applications and reporting to grant makers, including prospecting for new funders

- Working across departments, to help develop creative projects for funders that include well balanced and reasoned budgets, which are attractive and align with NRAS objectives

- Understand the funding landscape from grants, trusts and foundations to maximise the charity’s opportunities and to manage expectations internally around projecting income

2. Position in Organisation

The post holder will report to the COO. This role is part of the wider fundraising team.

The post holder will work closely with:

- External fundraising contacts e.g. key contacts within Trusts who support the charity, potential High Net Worth Individuals

- External industry contacts

- Other charities and health professional organisations

3. Qualifications and Skills/Experience

High levels of literacy and numeracy
Desirable: Degree level or equivalent, Fundraising qualification

· Experience of writing successful applications to grant and charitable trusts (or equivalent)

· Developing income from trusts, foundations and grant-giving bodies

· Demonstrable fundraising experience and achievements

· Understanding and implementation of fundraising techniques and processes

· Excellent interpersonal and presentation skills

· Work with volunteers

· Understanding of voluntary sector

· Understanding of the health sector

· Working with High Net Worth individuals

Knowledge:

· Excellent written and oral communication skills

· Proficient use of Microsoft Word; Excel; PowerPoint

· Proficient use of databases and data management

· Use of Salesforce database

· Understanding of the health environmen

· Understanding of rheumatoid arthritis and its treatment

Personal Circumstances & Attributes

· Willingness to adapt and learn new skills

· Ability to work under pressure and to deadlines

· Ability to manage competing deadlines

· Highly motivated and committed

· Expectation of planning to be realistic and achievable

· Positive outlook and approach

· Calm under pressure

· Ability to present to large groups of people

· Full driving licence and car owner

4. Main Duties and Key Responsibilities

Fundraising

- Identify new supporters and potential funders

- Prepare and submit well-written, compelling and complete funding applications

- Develop existing relationships with Trusts and Grant giving bodies as well as with high level supporters

Development

- Identify, develop and support ways for NRAS to increase income through grants fundraising

Marketing

- Work with Marketing and Communications, where appropriate, to develop and create compelling cases for support and reports to existing funders

Management

- Participate in, and contribute to, team meetings

Other Duties

- Possible travel throughout the UK, involving some overnight stays

- Attendance and participation in team meetings

- Any other duties as requested

Representing NRAS

Represent NRAS to external stakeholders, funders and partners promoting it as a respected, trusted and ambitious charity resulting in fruitful and mutually beneficial partnerships, successful funding and effective collaborative working.

NRAS expects all employees to respect the unique contribution of every individual and operates an equal opportunity and diversity policy.

All employees must work responsibly within the health and safety policy of the organisation and ensure they are observing this at all times.

Maidenhead (hybrid/remote working available)
Free parking

Education:

A-Level or equivalent (required)- degree desirable, fundraising qualification

Application deadline: 15/12/2024

Reference ID: nras-ptgrant-nov24

Purpose

This is an exciting time at CBM UK, as we continue to grow and develop our philanthropic

fundraising. To help us achieve our ambitious long-term goals this role requires an

experienced and passionate individual to be part of our Philanthropy Team.

This vital role will lead the programme to build and grow our relationships with High-Net-

Worth Individuals (Major Donors) over the next five years and beyond. Working alongside

the Head of Philanthropy, you will seek to build upon current relationships, as well as

identifying, researching and cultivating relationships with new and lapsed major donors to

increase income for CBM UK’s work.

CBM is a Christian charity, and as a key supporter facing role, the position holder will

represent CBM’s purpose and ethos to all external audiences and will be sympathetic and

embracing of Christian beliefs and values.

You will be part of a dynamic and highly skilled Fundraising and Communications team,

dedicated to inspiring people in the UK to help transform lives in some of the world’s

poorest places.

Responsibilities and areas of work

This important role will seek to develop our Major Donor income stream, seeking to grow

both numbers of donors and income raised. At CBM, a Major Donor is considered to be

one who has the capacity to give £5,000+ per year and who relishes the opportunity to

have one-to-one, personalised interactions with CBM.

This role will seek to identify new high-level donors, as well as help to develop existing

relationships with our generous supporters.

Working closely with the Head of Philanthropy, CEO and Leadership Team, other team

members and (occasionally) external consultants, this role focusses on building and

consolidating our major donor portfolio, so increasing our donor base and thus our in-year

and pledged income.

Main Goal:

To successfully steward a portfolio of new and existing major donors through tailored

approaches, so securing repeat and multi-year gifts to achieve agreed income targets and

KPIs.

This will be achieved through:

1. New business acquisition:

a) Analysing our current supporter base to build a prospect list, using our database

(Salesforce) and external databases, to assess the potential to upgrade active,

lapsed and prospective major donors.

b) Researching, identifying and securing major donor prospects, through the

identification of high-net-worth individuals who may have an interest in CBM’s work,

and through proactive and effective networking, including working with our Trustees,

Patrons and Ambassadors.

c) Identifying next steps and determining tactics for engagement, including 1:1

working, giving group presentations and delivering pitches at various levels, and

leading on their facilitation.

d) Attending networking opportunities in Cambridge, London and the surrounding

areas to represent CBM and to engage potential major donors in our work

2. Stewardship and cultivation of current and active donors:

a) Developing and implementing tailored cultivation and stewardship plans, so that

individuals are engaged in a bespoke manner, ensuring that they feel a part of CBM

and that their generosity is recognised, through regular reporting, interactions,

updates and tailored approaches.

b) Developing donor-centric applications, proposals and initial approaches (by post,

email, phone and face-to-face) that are driven by insight on donors’ individual needs

and preferences and are tailored to their interests and requirements, following up as

required.

c) Reporting to donors in both formal and informal ways, as appropriate, to ensure

they are kept up to date with CBM, the impact of their grant and project

developments.

d) Hosting and facilitating face-to-face and online meetings with high-level donors,

including organising dates, venues and agendas/ talking points, and creating

Meeting Briefs for all attendees to ensure positive outcomes as far as possible.

e) Promoting the importance of legacies, and legacy income, where appropriate, and

to steward those who have pledged.

f) Organising and managing the successful delivery of at least one Major Donor Event

annually (cultivation, stewardship, thanking etc), to ensure positive relations and

potential new business, in collaboration with our Fundraising and Programme

colleagues.

g) Supporting the Head of Philanthropy and the Philanthropy Officer on the

identification, stewardship and cultivation of potential corporate partners.

3. Proposal and Report Writing

a) Crafting compelling proposals and reports that meet the bespoke needs of major

donors whilst meeting the needs of CBM and our Programme delivery colleagues,

within agreed deadlines.

b) Working with members of the Programmes Team to ensure the accuracy of major

donor proposals / reports, and with members of the Fundraising & Communications

Team to ensure consistency of messaging.

c) Working with the Philanthropy Team to develop new projects/ themes/ appeals for

potential projects.

d) Supporting the Head of Philanthropy on collating information and providing reports

to Foundation donors as needed.

4. Planning and Budgeting

a) Contributing to the development of an Income Generation and Engagement

strategy, led by the Director of Fundraising, Impact & Communications.

b) Closely monitoring income and expenditure, reporting to the Head of Philanthropy

where necessary, and contributing to the creation of yearly fundraising budgets and

plans and quarterly Board Reports.

c) Establishing, monitoring and reporting on key performance indicators, milestones

and targets to facilitate informed decisions and improved working practice.

5. Other

a) Ensuring all information, donor activity is recorded and kept up-to-date on our

database to fully-inform any approaches/meetings.

b) Providing proof-reading and copy-editing support to colleagues.

c) Helping to develop a culture of enthusiasm and success, reflecting the ambitions of

CBM, and promoting positive working and innovation.

d) Ensuring that the values of CBM UK are understood by external partners and

always reflected in communications.

e) Carrying out any additional duties as required by the Head of Philanthropy and

Director of Fundraising, Impact and Communications.

Job Description

Fuel is looking for a skilled and proactive Senior Fundraiser to join the team. The new Senior Fundraiser will join at an exciting time in the company's 20th year and will be able to make their mark engaging supporters and securing funds for our core operation and artistic programme. The right person will embody the company's core values of curiosity, trust, learning, representation, sustainability and creativity.

We are an equal opportunities employer, and we encourage applications from all suitably qualified persons, regardless of race, sex, disability, sexual orientation, religion/belief or age. We actively welcome applications from those currently under-represented in the arts sector. Candidates can be based anywhere in the UK.

Your line manager will be: Executive Director

You will also have close working relationships with the Artistic Director & CEO and the Producing team.

Key roles and responsibilities are grouped into these areas:

1. Strategic Planning and Implementation
2. Fundraising (T&Fs and Statutory)
3. Individuals & Sponsors
4. General

Fuel is interested in and keen to support ongoing professional development and will work closely with the post-holder to ensure that their needs in this area are met. Fuel offers a training budget and mentoring support.

Job Requirements

Experience and Skills

Essential

• Proven experience of creating and delivering effective fundraising campaigns and achieving fundraising targets.
• Proven experience of securing significant/multi-year grants from Trusts & Foundations.
• Proven experience of stewarding and securing gifts from Individuals and Sponsors.
• Experience of Arts Council England grant funding and reporting.
• Experience of running digital fundraising campaigns.
• Experience of managing a donor database.
• Excellent communication and collaboration skills, including the ability to draft a compelling case for support.
• Proven experience of managing evaluation and reporting processes for funders.
• Excellent relationship building skills, including the ability to work with a wide range of people from varied backgrounds.
• Attention to detail and ability to work to deadlines.
• An understanding and a passion for contemporary theatre.

Please see our full job pack for the 'Desired Experience and Skills' section.

Job Responsibilities

1. Strategic Planning and Implementation

• Together with the Executive Director and Artistic Director/CEO drive Fuel's fundraising capacity at the highest level, ensuring strong stewardship of Fuel's fundraising targets, plans and potentials;
• Work with the Executive Director and Artistic Director/ CEO to devise and implement funding strategies for supporting Fuel's core operation and ongoing programme;
• Proactively contribute to strategic planning, particularly with respect to fundraising opportunities and challenges.

2. Fundraising (T&Fs and Statutory)

• Research potential funders from all appropriate sources and sectors
• Write and compile appropriate solicitation plans, supporting materials, and draft bids, prior to presenting requests for funding (including applications, proposals and one-to-one requests)

For additional responsibilities listed in the 'T&Fs and Statutory' section and for the 'Individuals & Sponsors' and 'General' sections, please see our full job pack.

Events Fundraising Assistant

Job title:  Events Fundraising Assistant

Hours: Full-time (Equivalent to 37.5 hours a week), in line with our flexible working policy. If you are unable to work full-time but are interested in the role, we’d be happy to hear from candidates who had a different proposed model of working in mind.

Remuneration: up to £25,000 per annum

Type of contract: Permanent

Location: Hybrid working. A mix of home and Leukaemia Care offices (at One Birch Court, Blackpole East, Worcester, WR3 8SG) with a minimum of two days in the office.

Report to: Senior Events & Fundraising Officer

Working closely with: Fundraising Team, Communications Team, Patient Services Team and Finance.

Purpose of the role

This is an excellent opportunity for someone looking to progress and develop a career focusing on the development and delivery of fundraising events.

You’ll be passionate about continuous improvement, have a proactive attitude, and be comfortable in suggesting new and/or better ways of working. You’ll enjoy a challenging and fulfilling environment and working with a supportive and forward-thinking team. Ideally, you will have some experience of helping to manage events and projects, be highly organised with good attention to detail, and have the ability to engage with people with a supportive attitude.

Must be able to drive and have access to a car.

Main duties and responsibilities

This role requires work across all of Leukaemia Care’s fundraising event activity – providing administrative and operational support and engaging with supporters both personally and through the charity’s communication channels. Duties and responsibilities will, at any given time, include:

• Providing administrative support to the fundraising team as required.
• Monitor fundraising event e-mail inboxes, ensuring that actions are covered off by members of the fundraising team and, where appropriate, yourself.
• Take responsibility for ensuring that fundraising event participants database records are up to date, including integration with fundraising platforms such as Just Giving. In addition, provide data reports to the Senior Event fundraisers to assist in future event planning.
• Ensure that all event fundraising materials, merchandise and equipment are organised and safely stored, and that stock is monitored especially after use.
• Be responsible for the mailing and distribution of event fundraising materials such as clothing, welcome packs, collections tins, etc.
• Ensure that the fundraising events section of the Leukaemia Care website is up to date, working with the Communications team where necessary to keep existing and potential supporters informed. This includes input into social media information, and the creation of other marketing materials.
• Add Leukaemia Care fundraising event opportunities to external websites and ensure all information posted is correct.
• Help to engage with, steward and thank Leukaemia Care fundraisers both personally, on social media groups, and through the creation and distribution of materials such as Thank You certificates, etc.
• Attend fundraising events in person, including work at events to steward and engage with fundraisers and volunteers, and to set-up and break-down event materials.  This role will require some work outside of normal office hours (evenings and weekends) where fundraising events necessitate.
• Work within the Code of Fundraising Practice as required by the Fundraising Regulator.
• Work within the General Data Protection Regulations ensuring that the charity obtains and record appropriate consents and preferences.
• Provide support to the wider fundraising and administrative team at Leukaemia Care during busy times or during periods of sickness or annual leave.

General

 In addition to the specific duties and responsibilities outlined in this job description, all Leukaemia Care employees should be aware of their specific responsibilities towards the following:

1. Uphold the values of the charity and to not behave in a manner that is likely to bring the charity into disrepute.

2. Adhere to all health and safety and fire regulations and to co-operate with the charity in maintaining good standards of health and safety.

3. Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role.

Surrey Community Action exists to support Surrey’s voluntary sector, the diverse communities of Surrey, and other organisations who seek to work with both.  We do this in three main ways:

• Advocacy and Representation - ensuring that non-voluntary sector stakeholders understand the value of our sector and how to work together to achieve shared objectives.
• Services to the Voluntary Sector - providing services to Surrey’s voluntary sector that increase their effectiveness or fill gaps in their capability, capacity, and resilience.
• Services to the Surrey’s Communities - providing services directly to Surrey’s communities that support community action and address unsupported needs.

Much of our work is with other community organisations, including community building management groups, voluntary car scheme organisers, councils, and others, but we also run projects and activities targeted at individuals within communities, such as fuel poverty advice, and support to Surrey’s Gypsy and Travellers.

We have some income generating services, predominantly to other voluntary sector organisations.  We seek to offer excellent service to our clients, whether managing payroll, conducting DBS checks or delivering training and events.

We also manage the “Astolat” charity offices, providing high quality office accommodation and support to eight other VCFS organisations.

About The Role

To realise our ambitions to provide the best possible support to Surrey’s communities and voluntary sector, we are looking for a Head of Communities and Development that can:

• Help us secure funding for Surrey Community Action’s core activities and projects.
• Develop, support, and inspire a team of project officers to deliver our projects and activities.
• Contribute to the running of the organisation as part of the management team.
• Create and develop projects and services that meet unmet needs in Surrey
• Develop themselves and their role to make an even bigger difference to the people and organisations we support.

Securing Funding

You will help us secure funding for Surrey Community Action’s core activities and projects, working with all staff to prepare high quality funding proposals to Local Authorities, trusts, grant giving bodies, corporate partners and major donors.  You will also lead on negotiating renewals of funding and maintaining good working relationships with current commissioners and funders.

You will be comfortable working in collaboration with partners from across the voluntary and statutory sectors, always focusing on making the biggest difference to the people of Surrey.

Leadership and line management

This role looks after some of our community project officers who in turn provide information, advice, guidance, and support to a diverse range of stakeholders, including community buildings, rural housing enablers, Good Neighbours Schemes, Community Champions, Gypsy Roma and Traveller communities, and people in fuel poverty.

You will provide effective line management to our community project officers, focusing on developing them to excel in their roles and broaden their skills, making sure to lead by example and develop yourself alongside them.

Running the Charity

You will form an integral part of the management team, working in tandem with the Chief Executive, management team and Board of Trustees, supporting the charity in strategic leadership, performance management and development our projects and services.

Develop new projects and services

To succeed in this role, you will need to have or build a deep understanding of Surrey’s voluntary sector and communities.  You may design and conduct consultations and market research to deepen your knowledge and share it with peers and other stakeholders in ways tailored to our audiences.

The environment in Surrey is complex and changeable, so we are looking for someone who can flex themselves and this role so that Surrey Community Action can do better every day, who can recognise ways we can improve and provide even better support to our stakeholders, from local authorities, to charities and community groups, to individuals in need.

About You

We are looking for someone with passion, drive, and an ambition to improve the lives of all people and communities in Surrey either directly or by ensuring Surrey’s voluntary sector survives and thrives.

We want Surrey Community Action to reflect the diversity of the individuals, communities, and voluntary sector we serve so encourage applications from anyone who believes they can carry out the job description.

There are some things that will make you stand out, but even if you do not match all the criteria below, we still want to hear about you and what you can offer:

• Ideally, you will have demonstrable success of fundraising in the charity sector, particularly from grants making trusts, and you would have experience of working and negotiating with Local Authorities.
• You will be a strong line manager with experience of mentoring and developing staff.
• You will have solid IT skills including Office applications and databases.
• You will be able to communicate across a wide range of audiences, from senior local authority leaders, to community group trustees, from grant making trusts, to charity peers, and do so online and face-to-face.
• This is a complex role, so you will have the ability to plan, balance and manage multiple priorities – with support from the CEO and your colleagues.
• You might not have a background in the voluntary sector but will be willing to learn.
• You should have good financial literacy, including setting budgets and core cost recovery
• Above all, we are looking for someone with the potential to help make Surrey Community Action a stronger organisation able to make an even bigger difference to those we support.

The Nuts and Bolts

Our offices are in Burpham, Surrey (GU4 7HL).  This role can be delivered from the office, or as a hybrid role with 2-3 days in the office per week.

You will report directly to the Chief Executive and be responsible for 5-6 project officers.  You will be an equal part of our small management team and contribute to our trustee board meetings.

We are committed to continued professional development and will support you to develop your skills even further.

You may have to travel across Surrey and sometimes beyond, so access to transport would be an advantage where public transport is not an option (we can support you into Access to Work scheme as needed).

This is a full-time role (35 hours per week), but that time can be flexible to accommodate family and caring commitments.

The salary for this post is £40,000 and we also offer:

• Flexible working
• 5% employers pension contribution
• Employee Assistance Programme
• Paid volunteering leave
• Free on-site parking
• 25 days holiday with an additional three days between Christmas and New Year, as well as all English Bank Holidays

Trusts and Foundations Manager

The Trusts and Foundations Manager with be responsible for the ongoing management of the current successful high-value portfolio ranging from £2m commitments to £100k grants. In addition to ensuring the current portfolio is expertly stewarded with the aim of renewing and uplifting existing funders, the role will also be responsible for expanding the portfolio, focusing on both the national programme and the individual pathfinders projects in the longer term.

The Trusts and Foundations Manager with not have any direct line management reports in order to focus their time on fundraising but will work closely with The Manager will take a relationship-based approach to our funding partnership, working directly with grantors to create impactful propositions and proposals to support Thrive at Five’s strategic priorities. The successful applicant will develop and manage a detailed prospect pipeline managed through our database, to ensure we make the very best of opportunities, in addition to new partnerships being identified and scoped.

The role will involve collaboration and coordination across the organization, both to keep abreast of the latest information for grantors, but also to bring key stakeholders and experts into discussions and partnerships as and when necessary to further develop and strengthen relationships. colleagues, providing coaching, support and advice on the lower-level trust portfolio on a regular basis.

Hybrid (1-2 days per week in our London office and the rest of the week working from home – with occasional national travel to our local sites) 

Our preference is a 5 day a week, 35 hours per week role. However, we will consider excellent candidates who are available 4 days a week.

Key Responsibilities

Strategy and Planning

• Work with the Head of Fundraising to further develop the long-term fundraising strategy working to maximise multi-year partnerships from like-minded funders
• Manage the annual planning processes for Trusts and Foundations, prioritising meaningful engagement and stewardship opportunities for new and existing funders
• Work closely with the Director of Finance on the annual budget and monthly forecasts

Portfolio Management

• Manage the existing portfolio of c. 25 active multi-year grants ranging from £100k-£2m, providing excellent and timely reporting in addition to creative and impactful ongoing stewardship. The existing funders’ interests will be split across our national programme and regional pathfinders (currently Stoke-on-Trent and Redcar and Cleveland, with discussions underway in Middlesborough and Scotland).
• Regularly communicate with those in the portfolio on a 1:1 basis, working with senior stakeholders directly as and when necessary to maximise opportunities including Trustees, Advisory Board Members, Senior Leadership Team (‘SLT’) and the CEO
• Organise and attend programme visits to pathfinder locations as and when necessary to strengthen partnerships with grantors, long term in addition to regular face to face funder meetings
• Support the delivery of cultivation and stewardship events for prospects, funders and connectors, cross the country

Prospect Research and Pipeline Management

• Manage a portfolio of c.30 warm and cold prospects, to create bespoke cultivation opportunities, engage in fact-finding discussions, and submit detailed concept notes and proposals as relationships develop. The aim is for the existing portfolio of active funders to double over the next two years through a rigorous prospect engagement programme
• Focus on constant movement and momentum within the trusts and foundations pipeline, continuously researching new prospects, and network mapping contacts across the organisations to explore new avenues of support for both the national programme and the pathfinder projects
• Proactively engage with the grant making community with a shared interested in early years development by attending sector specific events and opportunities, and in addition to those focused on pathfinder areas such as Scottish grantmakers or those focused on the Northwest of England.

Processes and Systems

• Champion data excellence across fundraising by utilising the Raiser Edge database, ensuring it is the up-to-date centralised data management system for all prospects, funders, events and communications
• Provide regular reports to the Head of Fundraising and SLT on movement within the grants pipeline including chances of success
• Support the management of the lower-level grants portfolio, taking a coaching approach and sharing your expertise widely
• Work with the Head of Fundraising to ensure the team are confident in all fundraising processes and procedures including grant acceptance policy, due diligence policy, prospect research process, data protection policy and GDPR requirements

Representing Thrive at Five’s Values

• Play an active role in organisation-wide meetings and discussions supporting colleagues across all teams during busy periods and offering peer support as and when required
• Focus on further developing and embedding a culture of philanthropy within all teams across the organisation, working with them to explain and understand how grant funding works and ensuring they are comfortable with grantee expectations
• Have a constant focus on your personal learning and understanding around early years development and collective impact, sharing throughs, articles and events colleagues may find interesting in addition to responding to their suggestions and advice
• Champion the Thrive at Five ethos of collaboration and partnership which is essential across the organisation and across communities in which we operate

Essential to the role

• Experience of securing and managing a significant and complex grant portfolio of c. £1m+ grants
• Excellent written and oral communication skills
• Experience of creating complex impact-led grant propositions
• A relationship-based approach to grant management
• A collaborative and supportive nature with the willingness to work outside your remit during busy periods to ensure the organisation succeeds
• Ability to be flexible and adapt your approach in response to lessons learned, and a comfort with ambiguity
• Strong interpersonal skills with the ability to develop relationships with staff and senior stakeholders at all levels
• A commitment to continued professional development
• High levels of empathy, passion, and care for those in our community
• Alignment with our organisation’s values

Desirable to the role

• Background knowledge and/or experience of early childhood development
• Regional fundraising experience specifically but not exclusively in Scotland, Northwest England and the Midlands
• Experience using Raiser Edge NXT

Please apply by submitting your CV (2-page max) and a 500-word supporting statement explaining why you would be a good fit for the role and for our organisation.

Shortlisted candidates will be invited to an in-person interview.

Closing date is 2 December, interviews will take place weeks beginning 9 December and 16 December.

About the National Garden Scheme

The National Garden Scheme gives visitors unique access to over 3,300 exceptional private gardens in England, Wales, Northern Ireland and the Channel Islands and raises impressive amounts of money for nursing and health charities through admissions, teas and cake.

Thanks to the generosity of garden owners, volunteers and visitors we have donated a total of £70 million to nursing and health charities. Founded in 1927 to support district nurses, we are the most significant charitable funder of nursing in the UK and our beneficiaries include Macmillan, Marie Curie, Hospice UK, the Queen’s Nursing Institute, Carers Trust and Parkinson's UK.

The National Garden Scheme doesn’t just open beautiful gardens for charity – we are passionate about the physical and mental health benefits of gardens too and we fund projects which promote gardens and gardening as therapy.

About the Administrator

At the National Garden Scheme a small central office with a team of 13 is the hub for a wide range of activity involving hundreds of volunteers, thousands of garden owners and a large audience of beneficiary charities, suppliers, supporters and partners, and members of the public who want to visit gardens and engage with the charity.

The administrator is the first point of contact for many of these, being responsible for answering the main telephone line and managing the general email inbox. They are also responsible for managing the office environment on behalf of their colleagues.

In normal years, they also carry out the administration of certain annual events and projects including our annual lecture and presence at the Chelsea Flower Show. 

The right candidate ideally will have some experience as an administrator or receptionist and will be comfortable in a busy, hands-on and varied role. The key requirements are efficiency and excellent communication skills, this is a role for a meticulous, problem-solving people person. They will also be self-motivated, with the ability to work closely with colleagues in a small head office team, as well as with volunteers in the wider National Garden Scheme network. 

Key responsibilities

Receptionist and office administrator

• Manage the main telephone line, ensuring a polite and efficient first point of contact.
• Manage the central email account, responding directly or passing requests to colleagues.
• Manage and procure office supplies such as stationery.
• Manage incoming/outgoing mail, courier collections/deliveries and costs.

Administration of shows and other annual events

• Managing the booking of venues and ensuring that staff and volunteers are briefed on their role at the show/event. 

Administer National Garden Scheme merchandise

• The National Garden Scheme has a small range of branded merchandise such as aprons and tea towels whose primary purpose is promotion. Merchandise is managed by the Head of Marketing.
• The administrator is responsible for monitoring stock levels and placing orders when appropriate.
• They are also responsible for liaising with the fulfilment house over any queries to do with orders and dispatch.

Other duties include:

• Work flexibly as part of a small office team, providing appropriate support for different colleagues and undertaking tasks as necessary.
• Manage the Chief Executive’s telephone line when he is out of the office.
• Prepare with the Chief Executive the agenda for monthly team meetings and record the minutes.
• Attend national garden shows (e.g. Chelsea) and other events as required. 
• Protect and enhance the organisation’s public reputation when speaking on its behalf.

Benefits:

• 28 days holiday (inclusive of public holidays), subsequent increases up to 33 days.
• Permanent, full time role, 35 hours a week – 9am to 5pm with one hour lunch break.
• Attractive work environment - office is based in a National Trust property, Hatchlands Park, East Clandon, nr Guildford GU4 7RT

Person Specification

Skills

Essential/Desirable

Confident knowledge of Microsoft Office suite

E

Knowledge and experience of databases, preferably CRM

D

Experience as an office administrator

D

Experience as a receptionist

D

Personal Skills

Efficiency and reliability

E

Excellent interpersonal skills

E

Excellent oral communication skills

E

Accuracy and attention to detail

E

Ability to prioritise and work to strict deadlines

E

Car owner and driver

E

PLEASE APPLY ONLINE AND MAKE SURE YOU UPLOAD A SUPPORTING STATEMENT/LETTER WITH YOUR CV.

About Resource Futures

Our vision is to create a sustainable world. We work collaboratively with governments, businesses and the third sector to help speed up the transition to a circular economy and manage resources and waste in a more sustainable way.

We are non-profit-distributing and have a close-knit team of 50+ trusted employees who collaborate across various areas of the business. Our multi-disciplined and connected approach sets us apart from the competition and enables us to build robust solutions that have a meaningful impact in the world.

We are passionate not only about what we do but how we do it, and we’re proud to be a part of the global B Corp movement to use business as a force for good. Employee-owned and independent, we’re all about helping each team member grow, and together striving towards our goal of creating a sustainable world. We are motivated by the impact of our work and how it feeds into wider issues of climate justice and the circular economy. Our work is far-ranging from supporting businesses to advising governments, as well as delivering the evidence to support global change and driving projects within communities on the ground. Read more about our company and how we go beyond for our people, to help them grow and thrive.

The opportunity

We are seeking a skilled, experienced, and driven Finance Manager to join our dynamic team. Reporting to the CEO, you will be responsible for overseeing the financial operations of the company, ensuring accurate financial reporting, and providing strategic financial guidance to support the company’s growth and development. You will review our financial procedures and processes and where appropriate recommend and implement change and improvements. You will lead our two-person finance team, part of core services, which provides HR, IT, facilities, and marketing support for the company.

What you will be doing

• Delivery of accurate and timely financial information for the company including preparation of monthly reports as required.
• Support the CEO and Executive on strategic development through the provision of performance insights on financial and delivery metrics and management accounts, liaising with external accountants, as appropriate.
• Provide reports to the Directors, Executive and other senior staff analysing company performance including project financial performance.
• Prepare for and oversee the Company’s annual independent financial accounts audit.
• Oversee insurance policies liaising with brokers and other third parties, as necessary.
• Monthly financial reconciliation of QuickBooks and CMap and production of reports.
• Working with and supporting HR as appropriate on payroll, pensions, holidays, and time records.
• Support the company to continually improve our IMS systems and B Corp accreditation through the provision of efficient financial project management systems and reporting.
• Line management of the Finance Officer.

The essentials

• AAT / ACA / ACCA or CIMA qualified, or proven experience in a similar role.
• Proficient in using QuickBooks.
• Clear and concise communication style, with the ability to build productive professional relationships across all roles.
• A trustworthy problem solver with a positive, can-do attitude.
• Experience in:
  • Team and line management, to include coaching and development of direct report.
  • Payroll including HMRC management of payrolled benefits.
  • Sales and purchase ledger management.
  • VAT quarterly and PAYE monthly and annual returns and reports.
  • Pension schemes management and payments.
  • Annual budget (payroll and overheads) preparation and monitoring.
  • Financial management best practice and project performance KPIs.
  • Preparation for annual external financial audit.
  • Preparation for annual insurance cover and management of polices in liaison with insurance broker.

Great to haves

• Asset management experience.
• Experience of working for an employee-owned ethical company.
• Commitment to sustainability.

Benefits

• Embedded flexi working culture.
• 25 days annual leave, plus bank holidays, each year (pro rata for part-time hours) – flexibility to work or use some bank holidays for annual leave.
• Paid volunteer time each year (a full day for those working 19 hours or more per week, and a half day for those working up to 18.75 hours per week).
• Enhanced maternity and paternity pay.
• Enhanced sick pay.
• Scottish Widows pension plan – the company will match up to 7% of your contribution.
• Group life assurance cover.
• Healthcare portal offering 24/7 GP access, mental health support, wellbeing advice, financial and legal guidance.
• Mental health and wellbeing group with trained mental health first aiders and responders, maintaining a focus on support for our team.
• Cycle to work scheme for all and on-site showers at the Bristol office.
• Home and tech scheme – costs at Currys and Ikea spread across 12 months, and up to 10% savings.
• On-site charging points for electric vehicles at the Bristol office.
• Paid professional membership such as CIWM or IEMA.
• An opportunity to become a company member, contributing to decision making and the future of our business.
• Consultative Group – a group of employees providing an anonymous vehicle for employee voice, raising issues, proposing changes, and engaging senior management.
• Regular line manager 1:1s and performance reviews, with opportunities to discuss and build targets that inspire and push you professionally.
• Annual training budget to ensure continued progression and development, as well as regular internal ‘Lunchtime Briefs’ and other sessions to share skills and knowledge across all roles.
• Two annual team activity days, each followed by evening socials.
• Green and accessible Bristol office, surrounded by nature, and close to the harbourside.
• Accessible central Glasgow office close to local public transport links.
• An opportunity to join a friendly, fun, professional, challenging, and supportive place to work, and a team that is collectively focused on making a positive impact.

Resource Futures is an equal opportunities employer. We strive to create a working environment where everyone can make best use of their skills, free from discrimination or harassment. We celebrate difference and encourage everyone to join us in being themselves at work. We pride ourselves on working flexibly to enable our people to take care of their mental health and maintain a good life-work balance. We are Disability Confident and a Living Wage employer, and our hiring decisions are based on merit, qualifications, and business needs. We recruit and treat everyone with equality and respect regardless of age, disability, gender, gender reassignment, marital or partnership status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. In line with the expectations set out in our Equality, Diversity and Inclusion policy, we place an obligation upon all of our people to respect and act in accordance with this statement.

Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis. 

We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.

Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023. 

It’s been a successful couple of years for PCR’s Events & Community team with good results across the portfolio, raising over £1.4m (against a target of £800k) in 2023-24. Now’s an exciting time as we’ve recently expanded the team, whilst refreshing our structure and roles to make priorities clear and ensure the whole team can do their best work – contributing to PCR’s lifesaving mission, developing in their careers and enjoying their jobs within our ambitious and supportive team. 

We are now recruiting for a new Events & Community Executive to join the frontline of our fundraising stewardship, so strong relationship-building skills and a love of creating great supporter experiences are essential. A big part of this role is project managing PCR’s fundraising activities, including virtual and third-party challenges. This requires a proactive approach, an eagerness to learn and a readiness to get stuck in with a positive attitude, as well as some experience of leading a project yourself in the past. You will work closely with the Virtual & Challenge Events Manager, existing Events & Community Officer/ Executives, and the whole team – sharing best practice, learnings and supporting each other to reach and exceed our shared goals. 

This role will focus on virtual & challenge events activities but will get exposure to the full range of our events & community fundraising portfolio for your development and interest – and you will receive the training and support needed to succeed!

Key Responsibilities

Event management and delivery  

• Lead the delivery of the fundraising activities you are working on, keeping an eye on objectives, budgets and the bigger picture to ensure that opportunities to improve and maximise fundraising are seized. 

• Create and follow action plans for your projects, taking responsibility for processes and delivery of tasks on time. 

• Maintain strong working relationships with suppliers and third-party organisations.

• Ensure all fundraising activities promote PCR’s brand and have a strong connection to people with prostate cancer. 

• With the support of the team, analyse results based on KPIs & feedback, and proactively suggest changes & improvements. 

Stewardship 

• Lead on delivering PCR’s supporter journeys for your projects, providing a high level of stewardship with an understanding of the connection between engagement and the income & awareness raised for PCR. 

• Lead on relationship management as required for the fundraising activities you are working on. 

• Carry out regular stewardship tasks including content delivery, the management of stewardship tools (e.g. Mailchimp, GivePanel & Kudosity) and responding to supporter queries via all channels. Plenty of training on tools will be provided! 

• Collaborate with the team on the upkeep of supporter journeys, using feedback & data to spot opportunities for constant improvement of fundraisers’ experience with PCR and motivating them to raise more and remain loyal supporters. 

Marketing and Recruitment  

• Work with the Events team managers and external marketing consultants to create effective marketing plans and lead on their implementation, making best efforts to hit acquisition targets for the fundraising activities you are working on. 

• Create & deliver marketing plans and assets which are tailored by a good understanding of our existing & target audiences. 

• With the support of team managers, track and analyse marketing performance to proactively suggest improvements. 

Administration and Database  

• Manage stock fulfilment, sending merchandise to supporters and replenishing materials as required, ensuring high quality, good value and an appropriate & creative application of PCR’s brand. 

• Carry out participant data processing, income processing and budget management tasks as required, including coding, database administration, paying invoices and tracking income & expenditure in logs. 

• Ensure your fundraising activities are delivered in line with fundraising law & regulations and PCR’s policies.

• Take an active role in training & webinars to improve your knowledge of the database and compliance requirements.

Strategy and Development 

• Always have an eye on new opportunities and ideas to inject into your projects, taking a test & learn approach. 

• Contribute to team strategy and budgeting work, working with Events team managers to create exciting plans.

• Lead on relevant projects to improve the Events team’s infrastructure, stewardship, content, processes & compliance. 

• Be proactive in your personal development and look for opportunities to learn – with lots of support from your manager! 

Teamwork 

• Actively contribute to meetings, sharing new ideas and learnings that might be useful for the wider team.

• Work with the team to embed our agile ways of working, where we all take collective responsibility for the team’s goals.

• Plan with the team to be flexible in busy times, working together to meet planning and stewardship requirements, and sometimes getting involved with other projects and tasks across the Public Fundraising team. 

• Attendance will be required at some weekend and evening events, for which TOIL will be given.

Skills and Competencies 

Our ideal candidate would be a keen learner and a great team player, with: 

• Great project management skills gained from prior experience of owning & leading a project yourself, and an eagerness to develop into a more autonomous project manager. 

• A willingness to get stuck in, a proactive attitude and lots of initiative. 

• An understanding of the importance of good supporter/customer care, and how to provide this in a fundraising context. 

• A good understanding of and interest in events & community/ peer-to-peer fundraising activities. 

• A results-driven attitude and strong sense of personality accountability. 

• Excellent communication and relationship building skills, including written and on the phone/ in-person. 

• Excellent organisation skills and an ability to identify the best use of time to complete day-to-day tasks. 

• Very good attention to detail, IT skills and ability to use a CRM database. 

• A belief in PCR’s work, goals and our values: innovation, collaboration, accountability & championing the patient voice. 

Please send your CV and a supporting statement (max 1 side of A4) outlining why you want role & why you think you’d be a good fit, giving examples of previous experience. Deadline is 2nd December. Successful applicants will be invited to interview w/c 9th Dec.   

The Sutton Trust believe that every young person deserves access to the skills, networks, and opportunities needed to succeed in. We deliver a suite of programmes which offer young people the opportunity to explore university, apprenticeships and a range of the UK’s leading professions, and the work of our programmes team Intern is essential to this mission.

The Sutton Trust are currently recruiting for two Interns within the programmes team. One will focus on supporting our Employability programmes including our Pathways to the professions programmes and our Alumni Careers Plus programmes which includes two new strands of the programme in Tech and Consulting launching in 2025. The other will work across the programmes team on our University Access programmes (eg Sutton Trust Summer Schools and Sutton Trust Online ) and Alumni programmes and activities

The Programmes Interns will play an integral part in the team to help deliver on these initiatives and the long-term aims of the organisation. The roles are varied and will support student communication and delivery across our school age (16-18) programmes and university (post 18) activities for alumni. This is an extremely exciting time to be at the Trust and the roles will require individuals to be creative, flexible and to adapt to a fast-paced environment.

Main duties

• Manage student logistics including booking travel, reimbursements and accommodation across a range of programmes.
• Responding to multiple student-facing email inboxes to ensure timely and effective communication with beneficiaries.
• Being the first point of contact on the Sutton Trust main phone line, answering questions from a range of stakeholders
• Being a main point of contact for students around activity attendance, eg following up with students who haven’t attended
• Assisting with planning and delivery of a range of in person events eg, residential conferences for students on Pathways programmes, employability events for Sutton Trust alumni and online webinars
• Updating content on Sutton Trusts website, digital student platforms (Sutton Trust Online and Sutton Trust Alumni) and materials needed for programme delivery
• Updating appropriate databases, for example on student information or university details to ensure this is accurate
• Liaising with external stakeholders such as universities and employers to support logistical and administrative elements of programme delivery
• Supporting on the creation of reports for funders and programme partners based on student engagement and feedback data, including pulling together data and creating visuals for reports
• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who have experience in:

• Has enthusiasm for and experience of working with young people from diverse backgrounds
• Has an interest or understand of the education or not for profit sectors (knowledge of the UK higher education system is helpful, but not essential)
• Can prioritise their workload when working to multiple deadlines in a fast-paced environment
• Has a high degree of initiative and the ability to take responsibility for small projects with support
• Excellent verbal and written communication and strong analytical skills
• Personable, flexible and able to fit in to a small team

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
• Has excellent attention to detail;
• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings;
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full time, Fixed term until August 29th 2025
• Salary: London Living Wage (currently £13.85 an hour)
• Working location: Minimum of 2 office days per week
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
• DBS check may be required

Interviews

Applications should reach us by 9am, Monday 2nd December, with interviews held at our London offices on Tuesday, 10th December and Wednesday 11th December.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.