Database Manager Jobs
About the role
Imperial is looking for a Regular Giving Officer (Mid-value and Telephone Campaigns) to join their successful Regular Giving and Legacy Giving team. This is a diverse role with plenty of opportunities for development and learning in a higher education setting, excellent experience if you currently work in the charity sector and would like to expand your knowledge.
The Regular Giving programme seeks philanthropic support from alumni and friends and this role will focus on raising money from telephone campaigns, and donors who are able to give at mid-level. Regular Giving mainly raises money to support students who struggling financially through hardship funds, the bursary and scholarships.
What you would be doing
The Regular Giving and Legacy Giving team at Imperial is a high-performing team, with a well-established, successful programme that is looking to implement new strategies to keep growing. This role is vital to continue that success by focusing on two key areas of growth for the team – telephone campaigns and mid-level giving. The post-holder will be responsible for implementing the strategy for these areas as well as the day-to-day work.
In this role, you will also represent and promote the mid-value giving programme across Advancement building relationships with Faculty fundraisers to ascertain giving opportunities below £25,000.
You will partner with the Regular Giving and Legacy Giving Manager to manage a large portfolio of mid-level supporters using mail and email as well as face to face fundraising. You will be responsible for managing the newly-rolled out mid-level giving club, Imperial Ionic.
What we are looking for
• Experience of working in or knowledge of mid-value and telephone fundraising
• Experience of building relationships with a wide range of internal and external stakeholders, including colleagues up to a senior level, alumni and donors
• Experience of working with databases and/or CRM systems
• Excellent oral and written communication skills, including a confident, helpful and professional telephone manner
• Advanced Microsoft Office skills
• Evidence of strong interpersonal and influencing skills
• Ability to think strategically, with strong project management skills and a methodical and organised approach
• Ability to work autonomously, prioritising workload and keeping to deadlines
• Willingness to travel within and outside of the UK for specific events
• A flexible approach to working, able to work some evenings and weekends to accommodate alumni and related university events
• Educated to degree level or demonstration of equivalent relevant work experience
What we can offer you
• Extensive training and development opportunities
• Access to an extensive peer network within Higher Education
• The opportunity to continue your career at a world-leading institution
• Sector-leading salary and remuneration package (including 38 days off a year)
Further information
This is a full-time, open-ended role based at our South Kensington Campus.
If you require any further details on the role please contact Sacha Anthony.
Closing date: 02-Oct-2024
To apply, please click “Apply Now”.
More than 1000
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OUR VISION: A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success
OUR MISSION: To prepare talented students from underserved and underrepresented backgrounds for career success.
OUR VALUES: We value teamwork and champion diversity in all its forms, including diversity of thought. We demonstrate empathy and passion in everything we do. We act with integrity; communicating openly and provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
Role Description
We are seeking an enthusiastic and proactive Programme Coordinator to take the lead in ensuring the seamless execution of all student-focused events. In this pivotal role, you will immerse yourself in SEO-London’s wide range of programmes, gaining insight into the industries they support and using this knowledge to engage with students and partner firms. You’ll be at the heart of planning, organising, and promoting impactful events that drive student success.
Your data-driven approach will allow you to create insightful reports that measure the impact of each programme, helping to shape future initiatives. Collaborating closely with a passionate team, you’ll have the opportunity to propose fresh ideas and innovative solutions to continuously enhance the student experience.
With a strong focus on delivering top-tier customer care, you’ll ensure every student interaction is professional and supportive. This is an exciting chance to make a meaningful contribution to the development of future leaders while honing your skills in event coordination and stakeholder management!
If successful, you will sit within the SEO Schools division of SEO London, where you will support the prep and delivery of multiple impactful and engaging initiatives, such as:
- SEO Empower (Year 12-13): A 2-year work readiness programme where students benefit from multi-industry insight sessions, work experience, university access, mentoring and skills training
- *New for the 2024-25 academic year* Plan A (Year 13): A 6-month programme designed to educate and train students intending to pursue a Higher-Level Apprenticeship, through demystifying the landscape and application process
- *New for the 2024-25 academic year* SEO Ignite (Year 11): An Intensive 1-week residential programme for students post-GCSE exams, which delivers introductions to career pathways, insights to different industries and authentic exposure to employers
- *New for the 2024-25 academic year* SEO Spark (Year 10); A 1-day career insight opportunity where SEO London connects partner schools with sponsor firm volunteers to deliver interactive activities that meet careers benchmarks
Accountabilities
DAY TO DAY DELIVERY OF EVENTS
- Responsible for the overall administration of all student events, ensuring student communication is exceptional. Including event management (covering agenda creation and resource/activity development), student and partner communication/coordination, along with posting opportunities and roles in the weekly newsletter.
STUDENT MANAGEMENT & QUERY HANDLING
- Responsible for the relationship management of the students - including the ability to understand needs, resolve issues, and anticipating and creating a strong relationship on behalf of SEO-London
- Responsible for managing student query escalations and to identify where there are opportunities to improve communication, marketing, or the type of events
- Responsible for managing the programme inboxes (where applicable)
- Responsible for identifying creative and innovative ways to connect, educate and train students
- Provide oversight of higher education applications, CV support, screening, and recruitment preparation
- Responsible for attending campus/school careers events and representing SEO-London professionally with knowledge and enthusiasm
- Organise mentoring and buddying allocations
QUALITY ASSURANCE
- Responsible for ensuring that all information relating to the events and student data is managed within the GDPR guidelines and is updated in Salesforce effectively for tracking purposes.
- Responsible for running reports to track and monitor events from the CRM
Required qualifications
- University degree (any discipline)
Candidates without qualifications will be considered if they have at least 1 years relevant and relatable work experience in a similar role.
Skills and experience
We are looking for applicants who have demonstrable experience in some of the following skills and will be willing to learn and develop others:
- Project Management
- Stakeholder management
- Organisation skills
- A passion for supporting young people, along with having a working knowledge of the student lifecycle (both school and university) in the UK
- Having an interest and knowledge about the industries SEO-London operates in
- Business writing skills
- Diversity and inclusion knowledge
- Database experience and analysing data
- Strong understanding of employability skills required by students to be job market ready
- Microsoft (Outlook, Word, Excel, PowerPoint) - ability to create & edit documents in Word, creating spreadsheets, tables & running and analysing pivot tables in Excel; along with the ability to manage Outlook and create PowerPoint slideshows. Ability to use Teams and Zoom to communicate and collaborate.
- Demonstrable communication and listening skills
- Ability to collaborate and work as part of a team
- Empathic approach to working with others
What we offer?
- Salary: from £26-31k, depending on experience
- Annual Leave: 28 days + Bank Holidays
- Enhanced Family Friendly Policy
- Flexible working - 2 days in the office
- Benefits: Employee Assistance Programme, Private Health Insurance, Discount to Nuffield Gyms via Private Health Care and many more…
Closing date for applications
Closing date for applications: 29th September 2024 - 23:59pm
First Interview dates: 8th and 10th October 2024
Second Interview dates: 15th October 2024
Equal opportunities Statement
As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against on the basis of race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable.
Safeguarding
All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Right to work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.
The client requests no contact from agencies or media sales.
Thank you!
University of Oxford Development and Alumni Engagement
Project Officer – Social Sciences
University of Oxford Development and Alumni Engagement is seeking a Project Officer to join its Social Sciences Development team. This opportunity comes at an exciting time as we are expanding the team in response to increased donor interest in the world-leading research and teaching being undertaken across the Social Sciences at Oxford.
About the role:
In this role you will help identify potential donors to our academic research projects on pressing issues such as climate change, early years education and social inequality. A team player, you will have outstanding written communication and work alongside the wider team and academics to develop funding proposals, donors reports and briefing documents. You will also work on special projects that come up for the team such as event support and campaign reporting.
- Location: Hayes House, Oxford OX1 3BQ, and University Offices, Oxford OX1 2JD – hybrid working may be an option
- Salary: Grade 6: £32,332 - £38,205 per annum with a possible extension to £41,732 - with an Oxford University Weighting of £1,500 per year (pro rata)
- Contract type: Permanent, full time hours (37.5 hours per week)
To be successful you’ll need:
The successful candidate will be a highly motivated, enthusiastic individual who has meticulous attention to detail and enjoys working on multiple projects at the same time. This is a perfect role for someone who is interested in starting a career in fundraising or marketing, has a willingness to learn and is good at building relationships.
What we offer:
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
- Flexible hybrid working
- An excellent contributory pension scheme
- 38 days annual leave
- Membership to CASE
- Training and development opportunities
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Membership to a variety of social and sports clubs
- Discounted bus travel and Season Ticket travel loans
Application process:
- To apply for this role please click 'Apply', and complete the online application form for vacancy 175132.
- Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.
Only applications received before 12.00 noon on 30 September 2024 can be considered.
Interviews are currently scheduled to take place on 15 October 2024, in person in Oxford.
Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply
The client requests no contact from agencies or media sales.
Thank you!
About Us
Founded in 2007, KHULA Education is an award-winning South African NGO working in partnership with rural schools and underserved communities in deep rural South Africa to ensure children and youth can access a quality education and economic opportunity.
Over the past 17 years, KHULA has transformed schools that were previously failing into schools that compete at the national level; supported hundreds of young people to access tertiary education opportunities; and helped hundreds more on the path to employment. Each year, we support over 6,500 children, youth and more than 300 teachers.
About the Role
We are seeking to recruit a creative and ambitious Fundraising and Communications Officer.
As our reach and impact has increased significantly in recent years, so has our income, and this new role has been created in response to that demand. This is an exciting opportunity for a fundraiser who wants to widen, or consolidate, their knowledge and experience of fundraising, in an international context, as well as gain communications experience.
We are a very small team so the role will cover a breadth of funding streams, with a particular focus on Trusts and Foundations, High Value Donors, and Events, both special and community. It is therefore important that you have excellent writing and interpersonal skills, and solid experience of crafting successful funding applications. You will also need excellent planning and organisational skills.
The role can, to some extent, be shaped by the skills and experience of the successful candidate, but it is likely to include the following responsibilities.
Key Responsibilities
- Steward, retain and grow the support of our existing donor portfolio: KHULA has an existing portfolio of donors including trusts, foundations, corporates, major donors, individual and regular givers, the majority of whom are based in the UK or South Africa. Alongside the Director of Fundraising and Communications, the post holder will be responsible for managing these relationships, including bespoke reporting for trusts and major donors and taking responsibility for their own portfolio of donors.
- Donor prospecting and new business: researching and generating new donor leads as well as acting on opportunities provided by our Board and others, converting prospects into supporters of our programmes.
- External communications: working alongside the Director of Fundraising and Communications, assisting in the creation of our quarterly e-newsletter and the Annual Report, managing our social media channels, in addition to other ad hoc external communications.
- Events: supporting our community and events fundraisers and assisting with the organisation of occasional special events, alongside Board members.
- Fundraising innovation: assisting in the development of creative campaigns to increase donations/recruit lapsed donors, developing products and offerings.
- Financial management and admin: maintaining our donor database and contributing to fundraising budgets and forecasts.
Person Specification
Experience of working in a smaller charity and team is beneficial as this is a very hands-on role, covering a wide range of responsibilities.
We are particularly interested to hear from candidates who demonstrate most/all of the following attributes:
- A proven, demonstrable track record of submitting successful funding applications.
- Experience in successfully fundraising from one or more of trusts, foundations, high value donors and corporates.
- Experience of community and events fundraising, including promoting events and supporting participants.
- Excellent communication writing skills.
- Personal or professional experience of a range of social media channels.
- Good IT Skills (Microsoft Office, Mailchimp, CRM systems (we use Donorfy))
- Self-motivated and able to work autonomously with a largely virtual team
To apply, please submit:
Your CV
A cover letter explaining your suitability for the role and motivation for applying
A successful funding application that you were responsible for creating
Please note, this role will be based in the UK and you must have the right to live and work here.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OUR VISION: A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success
OUR MISSION: To prepare talented students from underserved and underrepresented backgrounds for career success.
OUR VALUES: We value teamwork and champion diversity in all its forms, including diversity of thought. We demonstrate empathy and passion in everything we do. We act with integrity; communicating openly and we provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
SEO Europe was launched in 2021 with its first France programme piloting in 2023. We have a big focus on gender balance and social inclusion so we’re looking for someone who is motivated and keen to ensure that in France, more female students and other underrepresented students from low-income backgrounds can be build successful careers in competitive industries.
Role Description
Role Purpose
As a Programme Coordinator, you will play a key role in ensuring the seamless execution of all student-related events. This role involves gaining a comprehensive understanding of SEO London and SEO Europe’s programmes, the relevant industries and integrating this knowledge within our organisation. You will liaise with students and partner firms to organise, execute, and promote successful events. In collaboration with the team, you will provide recommendations for enhancements and innovations to improve the student experience, while upholding a high standard of customer care.
French language is required: we are seeking a professional with a strong work ethic, who is adept at fostering robust working relationships and taking initiative in developing organisational processes. A thorough understanding of the French academic system and a genuine commitment to diversity and social mobility are essential.
This position offers substantial responsibility and opportunities for professional advancement.
If successful, you will sit within the France team of SEO Europe, where you will support the preparation and delivery of multiple impactful and engaging initiatives, such as:
- SEO Potenti’ELLE Closing event: A celebratory event showcasing inspiring women leaders, introducing the long-term vision for our female leadership programme, Potenti’ELLE, and providing networking opportunities for mentors and mentees.
- France Finance Programme: A 6-month career readiness programme where master’s students benefit from educational Lunch & Learn sessions, industry insight sessions, coaching, soft skills training and access internship opportunities at top investment banks, asset managers and alternative investment funds.
- SEO Europe Finance Academy: A 1-week immersive event taking place in Paris and designed to educate and train students intending to secure summer and off cycle internships and providing them with authentic exposure to top employers while demystifying the industry landscape and application process.
- Student outreach: The Programme Coordinator will be responsible for implementing exciting outreach campaigns, namely, to help us recruit more students from engineering schools and public universities in France
- There will be occasional trips to Paris to deliver in-person events and execute our student outreach strategy
Accountabilities
There are three main activities within the France team:
- Outreach (student recruitment),
- Programme Delivery (education and training events for students),
- Business development (attracting new sponsors)
The Programme Coordinator will serve as the administrative officer for the team. You will support the France team as needed and have specific responsibilities for identifying and onboarding students at business schools, engineering schools and universities across France, both online (social media, email marketing, webinars) and offline (in-person campus events and sponsored events). You will also play a key role in executing our social media strategy and managing our presence on platforms such as LinkedIn, Instagram, and WhatsApp.
Responsibilities include:
- Overall administration of student events, ensuring exceptional communication and coordination.
- Event management, student and partner communication, and coordination of all relevant stakeholders.
- Posting job opportunities on our student portal and creating content for our newsletter.
- Managing student queries and maintaining relationships.
- Coordinating outreach programmes and managing our Student Ambassador network.
- Identifying and onboarding students, managing relationships with academic institutions and partners.
- Maintaining working documents, event calendars, and reports.
- Thinking creatively to improve outreach programmes and manage social media platforms.
Quality Assurance
- Ensuring all information and student data is managed within GDPR guidelines and updated in Salesforce.
- Running reports to track and monitor events from the CRM.
Required qualifications
- University degree (any discipline)
Candidates without the required qualification will be considered if they have at least 1 year of relevant and relatable work experience in a similar role.
Skills and experience
Essential:
- Project Management
- French language is required
- Interest in Diversity and Inclusion
- Strong understanding of employability skills
- Proficiency in MS Office suite (Outlook, Word, Excel, PowerPoint)
- Ability to use Microsoft Teams and Zoom
- Team player with proactive attitude
- Effective communication, organisation, time management, and listening skills
- Strong business writing and presentation skills
- Fluent in French and English
Desirable:
- Experience with CRM systems, specifically Salesforce
- Experience with Databases and Data Analysis
- Outreach and networking experience
- Social Media Management
- Experience in communication and creating visual content
- Previous work with charities (associations) focused on diversity and inclusion
- Experience working with postsecondary institutions or student clubs
What we offer?
- Annual Leave: 28 days pro rata + Bank Holidays
- Salary: £24k for 4 days - open to 3 days arrangements
- Enhanced Family Friendly Policy
- Remote Working/ Part time working 3-4 days per week
- Benefits: Employee Assistance Programme, Private Health Insurance,
- Discount to Nuffield Gyms via Private Health Care and many more…
Closing date for applications
Closing Date for Applications: 20.11.2024
First interviews: 27th September - 8th October
Second interviews: 10th – 11th October
Subject to change
Equal opportunities Statement
As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against on the basis of race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable.
Safeguarding
All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Right to work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Casework Administrator
We are looking for a Casework Administrator to work as part of the Casework Support Team offering excellent
customer service to stakeholders and cover administrative functions within the organisation.
Position: Casework Administrator
Location: Reading/hybrid
Hours: Full-time, 35 hours (part-time and job share working considered)
Salary: Starting salary of £27,589 (salary progression based on performance within Grade 2 £27,589 – £32,127)
Contract: Permanent
Benefits: 28 days’ annual holiday plus bank holidays, Gym membership contribution, cycle to work scheme (both on completion of probation), Defined Benefit pension scheme, employee assistance programme (EAP) and discount club.
Closing date: 07 October at 10am. We are expecting a high volume of interest and may need to close applications without notice. Please apply as soon as you can.
About the Role
The primary focus of the role is to provide casework support. This will include being the point of contact for students and will require the successful applicant to maintain accurate records on the progress of complaints through our review process.
Key responsibilities include:
- Casework administration, including handling emails and telephone enquiries from complainants and educational institutions, determining what response is required and responding where appropriate
- Logging complaints forms
- Conducting an assessment of eligibility of complaints for review and notifying students of the outcome
- Monitoring university compliance with recommendations/requests made
- Handling a variety of incoming and outgoing calls, using good communication and questioning skills, to ensure that the appropriate information is provided
- Dealing with a range of service users in challenging situations and modifying the approach to best suit their needs
- Recording accurate information on our database and spreadsheets
About You
You will have excellent interpersonal and communication skills, including on the telephone. Customer Service experience including dealing with a volume and variety of telephone enquiries and a general understanding of complaints handling would be beneficial.
This is also a fantastic opportunity for recent graduates or if you have knowledge of higher education and are looking to develop your career in a professional and supportive environment.
You will be comfortable with technology and with the ability to adjust to new and changing IT systems and processes with strong and recent experience of using Microsoft Word, Excel and Outlook.
About the Organisation
The organisation’s vision is that students are always treated fairly. It resolves complaints from students, shares learning from complaints to help improve policies and practices and works with other organisations in the higher education sector and beyond.
The application system used for recruitment aims to overcome unconscious bias in recruiting. Instead of using your CV alone, we'll be asking you to answer questions to test the skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the team.
You may also have experience in roles such as Customer Service, Admin, Administrator, Administration, Casework, Case Worker, Casework Admin, Casework Administrator, Casework Administration, Case Support Administrator, Case Support Admin. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
An exciting opportunity has arisen for a University Access Officer to join a fantastic education charity based in London.
Salary: £26,400
Job Location: 3 days based at a School in Greenwich, 2 days working from home.
The charity’s mission is to support students from disadvantaged backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. The University Access Officer mentors GCSE students, delivering group workshops, mentoring and coaching them on how to access and transition to university.
This is an exciting opportunity to foster mentoring relationships with students who will likely be encountering such support for the first time. This allows for early intervention, guiding the students to make decisions which will lead to successful and fulfilling choices at a top third university. The University Access Officer is in a position to open up a world of opportunities to the students which is extremely rewarding.
Key responsibilities include:
- Engaging with students in school and enrolling them onto the programme
- Matching students with volunteer tutors
- Monitoring student attendance to tutorials and devising innovative solutions to encourage attendance
- Assessing student progress towards being able to make successful university applications
- Uploading information onto the Salesforce database (training is provided)
- Building and managing relationships with volunteer tutors to ensure they have a positive experience of the programme
- Working with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme
- Chairing and presenting at termly school meetings with Senior Management to report on programme progress.
- Supporting the delivery of tutor training and attend university site visits, approximately 3 times a year including occasional Saturdays and weekday evenings. Paid time off in lieu is provided.
The successful candidate will be able to communicate and influence with impact at all levels, delivering projects and managing administration accurately. You must be skilled in building and maintaining excellent relationships, be resilient and adaptable and have the ability to lead and manage change to embed the programme in schools.
If this sounds like you and you’re keen to hear more, please do get in touch ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Thank you!
Do you have a passion for inspiring and engaging people with the natural world? Are you an enthusiastic team player able to deliver a range of key skills to support an experienced and fast-moving project team?
The Project Support Officer (“PSO”) role is fundamental to the delivery of our Wilder Connections project. The role requires a range of skills and experience across the following elements which are described in greater detail in the Recruitment pack which can be found on our website and include:
- Activity administration
- Supporting practical activity delivery – group visits and events
- Volunteer administration
- Data and photographic record keeping
- Marketing and social media
- General project support
If you’re passionate about nature and eager to make a real impact on our journey to a Wilder Doddington then we’d love to hear from you.Full details and online application form can be found on our website www. doddingtonhall. com/jobs/
The role is partly funded by a grant from The National Lottery Heritage Fund which continues until the end of 2027, but our intention is that the role should extend beyond this time.
The client requests no contact from agencies or media sales.