Database Manager Jobs

Salary: £42,479 per annum pro-rata, rising to £44716 pro-rata after 12 months in London (or £39,290 pro-rata per annum rising to £40,526 pro-rata after 12 months outside of London).

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

Closing date: 14th April

Shortlisting date: 17th April

Interviews: 25th April

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​About the Services and Partnerships directorate

This role sits within the Services and Partnerships team, which includes our Training, Consultancy, Membership, Practical Support and Fundraising and Partnerships teams. As a collective, this team generates significant unrestricted income for NCVO ensuring our vital support of charities across England is sustainable.

​Our Practical Support team provide an essential lifeline to charities, giving guidance and support on issues that affect charities such as Governance, Fundraising, Finance and Volunteer Management.

​Being in the Services and Partnerships team enables us to have sectoral impact, supporting charities to thrive. We strive for sectoral excellence, putting charities and their needs at the centre of what we do.

About the Training and Consultancy team

NCVO is an established and trusted training provider to over 6,000 people each year from across the charity sector and beyond.

We run our training services as a social business, offering cost effective, high-quality learning. Our wide-ranging well-respected portfolio of training aims to give the people working or volunteering for a charity what they need to thrive in their role. Our training also generates significant income for NCVO, playing a vital role in our financial sustainability and allowing us to achieve our mission.

Our training programme has three key strands; open (delivered live online), in-house (delivered online and/or face to face with an organisation on a specific theme) and eLearning. With support and oversight from the Training and Development Manager this role is responsible for the smooth running of the second of these three areas.

About the role

We attract learners from every corner of the country, every type of charity and social purpose organisation. Through our open and bespoke training we are able to make training more affordable and allow a range of charities to access quality training either online or face to face.

To be successful in this role, you’ll bring experience in managing programmes, events, or courses, along with an ability to use technology and learn new systems. Experience with customer management systems for project coordination and reporting will be valuable. 

You’ll be comfortable working in a dynamic environment with changing priorities and will have an understanding of learning priorities for charities alongside a strategic mindset. Above all, you’ll be motivated by delivering excellent support and creating meaningful impact for our learners.

Equity, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

​If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance. 

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

Benefits for NCVO employees

​NCVO offers attractive benefits including:

• ​25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• ​the option to purchase or sell up to five more days each year
• ​five days’ volunteering leave (pro rata for part-time staff)
• ​2.5 extra ‘wellbeing’ days off during the year
• ​enhanced pay for sick/maternity/adoption leave
• ​subsidised gym membership
• ​season ticket loan
• ​flexible working, including opportunities to work from home/off site
• ​monthly homeworking allowance for permanent homeworkers
• ​monthly office worker allowance for those who have to work from the office on a daily basis
• ​generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• ​training and development opportunities.
• ​The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• ​24-hour free and confidential employee assistance programme

​We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

At Ambitious about Autism, we're currently looking for an Office Manager to join our team at TreeHouse School.

You'll provide high quality administrative and reception support to TreeHouse School, overseeing the running of the front office and acting as a central information point for staff, parents and visitors.

Some key duties will include:

• Managing the stationery budget and ordering supplies for the school
• Line management of the Receptionist
• Arranging meeting room bookings
• Managing the team's annual leave

We are looking for someone who has:

• Strong administrative and reception experience
• Excellent IT skills
• Excellent interpersonal skills at all levels via telephone and written communication
• Experience of using your own initiative to plan and manage your own workload

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

The Subscriptions Administrator will be part of our Subscriptions team, to manage and support our thousands of subscribers, as well as other administrative tasks for Ethical Consumer, the UK’s longest running alternative consumer organisation.

Ethical Consumer is a not-for-profit multi-stakeholder cooperative, and welcomes applications from all sections of the community. We use name-blind shortlisting. The offices are upstairs in a wheelchair accessible building in Manchester.

Co-operative Responsibilities

All permanent staff are members. All members share the responsibilities of running the co-operative, including:

• Taking part in the decision-making process
• Subgroups for areas of management including Personnel, Finance or Publishing.

Specific responsibilities - the Subscriptions Administrator will:

• Keep subscriber records and payments up to date.
• Manage our subscriber mailbox
• Support customer service/interaction/engagement
• Process new and renewed subscriptions.
• Assist weekly post office mailout for new subscribers.
• Assist with managing Direct Debit payments.
• Participate in 'Subs and Renewals' group meetings.
• Help produce monthly subs reports for the rest of the co-op.
• Support other administration roles across the organisation.

The timetable for this recruitment is as follows:

• Closing date: 9pm Wednesday 30 April 
• Shortlisting: 1-8 May
• Interviews: week commencing 13-14 May
• Starting date: week commencing 9 June, subject to negotiation

ABOUT THE WELSH CENTRE FOR INTERNATIONAL AFFAIRS

The WCIA is a registered charity that inspires people in Wales to learn and act on global issues. Our vision is for everyone in Wales to contribute to creating a fairer, more peaceful world.

Based in Cardiff at the Temple of Peace and Health and working with people of all ages throughout Wales, we provide an independent, non-partisan forum for human rights, peace and justice, sustainability and international development.

THE ROLE

This is a unique opportunity to play a key role in the future development of the WCIA as we move into a new strategy, alongside the team and stakeholders in Wales and across the world.

The role will be to:

• Work across the organisation to understand funding needs
• Meet ambitious targets across various fundraising streams through making applications, securing new streams of funding and developing new contacts
• Bring and build funder knowledge: create a database of funders, consistent networking, building relationships with funders and being aware of the funding landscape (knowing funders concerns, matchmaking funds to projects, attending events)
• Conduct research into diverse funding with a focus on trusts, foundations and ethical corporate partnerships – in Wales, the UK and global opportunities
• Create a new base funding bid model budget for grant application development
• Develop and manage a sustainable funding strategy and model: expand ethical funding opportunities

PERSON SPECIFICATION

Essential

• Strategic vision, working across an organisation to understand and interpret various priorities into funding opportunities
• Proven experience in the development of sustainable funding models for charities
• Proven track record of developing and generating funding opportunities across a large and multi-stranded bids and programmes
• Strong communicator in relations with funders and the public to explain the work of the WCIA and its hosted partners
• Proven critical proof and copy writing skills for funding applications and communicating impact
• Experience of working in charities and an understanding of the challenging funding landscape
• Excels working with a dynamic and diverse team
• Driven by the desire for a just and more peaceful world with a motivation for climate justice, education peace and an interest in global affairs
• Commitment to the mission, vision and values of the WCIA
• Commitment to inclusion and fair treatment
• Possesses a strong sense of ethics and integrity
• Takes a learning approach to work
• Treats people fairly and with dignity and respect
• Encourages people from all backgrounds to get involved in our work

Desirable

• The ability to communicate in both Welsh and English

POST CONDITIONS

The postholder will be employed directly by WCIA

Responsible to: WCIA Chief Executive

Salary: £42,237 per annum, pro rata

Automatic enrolment into our pension scheme and the WCIA will match your contribution up to a maximum of 5% of your gross salary (minimum 4%).

Employment terms: this is a part-time, fixed term position for 12 months, starting as soon as possible. There will be a 3-month probationary period. All candidates must have the right to work in the UK.

Base: Remote working / office based from the Temple of Peace in the centre of Cardiff / hybrid working

Hours: 18.5-20 hours per week. We operate a flexible working policy

The WCIA values diversity, promotes equality and challenges discrimination. We welcome and encourage applications from people of all backgrounds.

YNGHYLCH CANOLFAN MATERION RHYNGWLADOL CYMRU

Mae CMRC yn elusen gofrestredig sy'n ysbrydoli pobl yng Nghymru i ddysgu a gweithredu ar faterion byd-eang. Ein gweledigaeth yw i bawb yng Nghymru gyfrannu at greu byd tecach, mwy heddychlon.

Rydym wedi ein lleoli yn y Deml Heddwch ac Iechyd yng Nghaerdydd, ac rydym yn gweithio gyda phobl o bob oedran ar draws Cymru, ac yn darparu fforwm annibynnol, amhleidiol ar gyfer hawliau dynol, heddwch a chyfiawnder, cynaliadwyedd a datblygiad rhyngwladol

CRYNODEB O'R ROL:

Mae hwn yn gyfle unigryw i chwarae rhan allweddol yn natblygiad CMRC yn y dyfodol wrth i ni symud ymlaen i weithio ar strategaeth newydd, ochr yn ochr â'r tîm a rhanddeiliaid yng Nghymru ac ar draws y byd.

Y rôl fydd:

• Gweithio ar draws y sefydliad i ddeall anghenion cyllido
• Cyrraedd targedau uchelgeisiol ar draws ffrydiau codi arian amrywiol drwy wneud ceisiadau, sicrhau ffrydiau ariannu newydd, a datblygu cysylltiadau newydd
• Meddu ar, ac deiladu gwybodaeth am gyllidwyr: creu cronfa ddata o gyllidwyr, rhwydweithio cyson, meithrin perthynas â chyllidwyr a bod yn ymwybodol o'r dirwedd ariannu (bod yn ymwybodol o bryderon cyllidwyr, cyfateb arian i brosiectau, mynychu digwyddiadau)
• Cynnal ymchwil i gyllid amrywiol gyda ffocws ar ymddiriedolaethau, sefydliadau a phartneriaethau corfforaethol moesegol – yn Nghymru, y DU ac ar draws y byd
• Creu cyllideb model fel sail ar gyfer ceisiadau am gyllid, y byddwn wedyn yn ei addasu i bob cais penodol
• Datblygu a rheoli strategaeth a model ariannu cynaliadwy: ehangu cyfleoedd ariannu moesegol

MANYLEB PERSON

Hanfodol

• Datblygu a rheoli strategaeth a model ariannu cynaliadwy: ehangu cyfleoedd ariannu moesegol
• Gweledigaeth strategol, gweithio ar draws sefydliad i ddeall a dehongli blaenoriaethau amrywiol mewn perthynas â chyfleoedd ariannu
• Profiad amlwg o ddatblygu modelau ariannu cynaliadwy ar gyfer sefydliadau elusennau
• Hanes profedig o ddatblygu a chynhyrchu cyfleoedd ariannu ar draws ceisiadau a rhaglenni mawr ac aml-haenog.
• Yn gallu cyfathrebu’n wych gyda chyllidwyr a'r cyhoedd i egluro gwaith CMRC a'i bartneriaid lletyol
• Sgiliau profi beirniadol ac ysgrifennu copi ar gyfer ceisiadau cyllido / cyfathrebu effaith
• Profiad o weithio yn elusennau a dealltwriaeth o'r dirwedd ariannu heriol

• Yn gweithio orau gyda thîm deinamig ac amrywiol
• Yn cael ei ysgogi gan yr awydd am fyd cyfiawn a mwy heddychlon, yn frwdfrydig ynghylch cyfiawnder hinsawdd ac heddwch addysg, ac â diddordeb mewn materion byd-eang
• Ymrwymiad i genhadaeth, gweledigaeth a gwerthoedd CMRC
• Ymrwymiad i gynhwysiant a thriniaeth deg
• Yn meddu ar ymdeimlad cryf o foeseg a gonestrwydd
• Mabwysiadu dull dysgu at waith
• Trin pobl yn deg a chydag urddas a pharch
• Annog pobl o bob cefndir i gymryd rhan yn ein gwaith

Dymunol

• Y gallu i gyfathrebu yn Gymraeg a Saesneg

AMODAU SWYDD

Bydd y deiliad swydd yn cael ei gyflogi’n uniongyrchol gan CMRC

Yn gyfrifol i: Prif Weithredwr CMRC

Cyflog: £42,237 y flwyddyn, pro rata

Byddwch yn cael eich cofrestru'n awtomatig yn ein cynllun pensiwn, a bydd CMRC yn talu cyfraniadau pensiwn hyd at uchafswm o 5% o'ch cyflog crynswth (o leiaf 4%)

Telerau cyflogaeth: Mae hon yn swydd rhan-amser, tymor penodol am 12 mis, yn dechrau cyn gynted â phosibl. Bydd cyfnod prawf o 3 mis. Rhaid i bob ymgeisydd gael yr hawl i weithio yn y DG.

Lleoliad: Gweithio o bell / swyddfa wedi'i lleoli yn y Deml Heddwch yng nghanol Caerdydd / gweithio hybrid

Oriau: 18.5-20 awr yr wythnos. Rydym yn gweithredu polisi gweithio hyblyg

Mae CMRC yn gwerthfawrogi amrywiaeth, yn hyrwyddo cydraddoldeb ac yn herio gwahaniaethu. Rydym yn croesawu ac yn annog ceisiadau gan bobl o bob cefndir.

We are seeking someone to join our team as Librarian. Trinity College Bristol is a vibrant community of around 60 undergraduate and taught postgraduate students, many training for ordination in the Church of England. The College is made up of both residential and context-based learners, both full- and part-time, as well as a lively cohort of a further 60 postgraduate research students.

In this part-time role you would be responsible for organising and maintaining the library at Trinity College and for ensuring it is suitably equipped and resourced to support the academic work of the college. The role involves assisting library users in induction and access to the library collection. The library consists of about 55,000 volumes, plus an extensive digital collection.

Trinity is a fantastic place to work. Our offices are in lovely buildings on a beautiful site close to the centre of Bristol and the students and staff are wonderful to work with. There are great perks attached to the role, including free parking and lunch. Above all, it is an immense privilege to serve an inspiring cause, helping church leaders of the future to grow in knowledge, skills and character.

Our team is seeking a dynamic Fundraising Manager (new role) who has fundraising knowledge along with the passion and dedication to be part of the management team and lead, with support from the General Manager, on all our fundraising streams to help grow our income so we can increase our services and secure our future. 

This is an exciting opportunity to join a small, passionate team during a time of transformation, and to play a pivotal role in helping even more children affected by cancer in the UK.  

The Role
As Fundraising Manager, you will:

 Key Responsibilities

• Be part of our Management Team, working with the General Manager.
• Develop and deliver a fundraising strategy to secure income from all types of income streams e.g. corporate, trusts, community, education etc.
• Line management of a small team of fundraisers.
• Monitor income targets and report to General Manager.
• Collaborate with the team to create innovative campaigns.

About You

• You’ll have proven experience in fundraising with a successful track record.
• Possess excellent communication, relationship-building, and strategic thinking skills.
• You’ll have to be solution focussed and creative.
• You can manage your time and workload in a busy office setting as well as when working independently.
• Most importantly, you’ll be passionate about making a difference and supporting children affected by cancer.

What We Offer

• A supportive and flexible, where practical, work environment.
• An opportunity to be part of a team leading on the sustainability and transformation of the charity.
• A chance to transform lives and drive meaningful change.

Following the return of our co-founder Becca Dean MBE as CEO, we're excited to be recruiting for several new roles as we move into the next chapter of our journey. Having recently celebrated our 12th birthday, we're more determined than ever to reach even more girls and young women, and we’re building a brilliant team to help us do just that. If you're passionate about empowering the next generation, we’d love to hear from you.

THE ROLE

The Girls’ Network aspires to reach more girls and increase the impact we have, so the importance of a strategic, effective and evidence-based monitoring and evaluation system is paramount. The Monitoring, Evaluation, Research & Learning (MERL) Manager will ensure thoughtful, intelligent and consistent collection, collation and analysis of data which has the potential to publicly represent our girls’ needs and their aspirations.

Key roles and responsibilities

Monitoring and Evaluation (M&E)

• Develop and employ monitoring systems to support high-quality programme implementation.
• Maintain and employ existing data-collection and evaluation systems to evaluate past and ongoing programmes.
• Calculate impact indicators and support data-driven organisational decision- making.
• Management of our CRM systems to support the Fundraising Team with monitoring of their application pipelines.
• Further the organisation’s current potential to meaningfully contribute to public discourse on the experience of teenage girls in the UK, on social mobility, and on the future of women’s leadership using available and newly created resources, data and insights.
• Develop the above evaluation and research into recommendations; working with the team and independently to inform and plan the creation and implementation of a monitoring system for our impact process, based on evaluation findings, industry research, and overall strategy and objectives.
• Work with the Communications Manager to develop / create the visual design and communication strategy for M&E systems so as to engage stakeholders and to empower our team and our girls.
• Internally and externally champion the use of our impact data to influence broader discourse and policy on the experience of teenage girls in the UK, social mobility, and the future of women’s leadership.
• Identify and understand different stakeholders' needs for monitoring and impact data.
• Manage external consultants and other stakeholders to support evaluations of particular projects as required.
• Understand M&E technology solutions, with a specific focus on gender equity and gender justice.

Learning and Research

• Working with Fundraising colleagues, regularly update the charity's Case for Support, reviewing the latest evidence and data on social mobility, the experience of teenage girls in the UK, and the future of women’s leadership, among wider gender issues.
• Design and deliver engaging whole-team training to enable new monitoring and impact collection processes to be carried out effectively at all levels.
• Working with the People and Culture Manager, promote and model a culture of learning and continuous development within the organisation, by employing and complementing existing systems.

Reporting

• Prepare and present status reports for grant-giving bodies (such as The Millby Foundation) according to the requirements of the grant.
• Prepare and present regular status reports for the CEO, and the board of trustees, as required.
• Contribute up-to-date data and insights to the annual report as well as to other grant and donor reporting.
• Work collaboratively with the Fundraising Team to identify upcoming reporting deadlines to funders.
• Creating clear overviews of the impact data collected in evaluation surveys, for the Fundraising and Programme teams to disseminate to funders and partner schools.
• Support the senior leadership, finance, and fundraising team, by calculating and reporting on social return on investment.

Database/CRM (Salesforce) management

• Manage user access and permissions in order to maintain data security and safeguard sensitive information.
• Create and maintain documentation to support both technical and non- technical data processes.
• Regularly evaluate and update Salesforce objects, automations, and other features as needed in response to business need, staying up-to-date on Salesforce functionality and recommending improvements to SLT.
• Staff support via developing and reviewing Salesforce training, establishing relationships, and managing Salesforce queries ad-hoc and in regular clinics.
• Maintain and develop Salesforce reports and dashboards to monitor data quality.

Other duties

As a small charity with limited resources, all staff are expected to be flexible with their work and as such you may be required to undertake other duties and tasks as assigned from time to time.

Essential skills, knowledge and attributes

• Strong analytical and research skills, with the ability to effectively employ, interpret and summarise qualitative and quantitative data from multiple sources.
• Highly organised with excellent database management skills.
• Proficiency in MS Word, MS Excel, Powerpoint and Gsuite docs.
• Adaptable and flexible working style as well as experience of developing work plans that help you manage multiple and changing priorities, on time and within budget.
• Proactive in identifying and solving problems, curious and with great attention to detail.
• Excellent communication skills (verbal and written).
• Passion for The Girls’ Network’s mission and an interest in issues related to mentoring and equality.
• Experience managing and using Salesforce or similar CRMs.

Desirable skills, knowledge and attributes

• Knowledge of data visualization software.
• Salesforce administrator certification or other relevant qualifications.
• Knowledge of Zapier or similar web-based automation tools.
• An understanding of Monitoring and Evaluation technology solutions.
• An interest in social equity and justice.
• Understanding of or experience of working from home.
• Experience of working in a small charity.

For more information, please download the candidate pack and apply via our website.

We are seeking a passionate and enthusiastic Operations Manager to join our friendly and supportive team.

Main purpose of post 

You will manage Survive’s daily operations to keep the organisation compliant and functioning efficiently and to lead on specific projects to further the organisation’s mission and strategic aims.

You will attend regular meetings with the CEO, be an active member of the Senior Management Team (SMT) and attend other internal meetings and working groups.

You will also be instrumental in the Client Journey working group and their work to streamline and improve services. Where necessary, you will represent Survive at external meetings and working groups. 

You will be responsible for the completion of timely performance reports to the Board of Trustees and internal working groups. This role will also provide statistics for internal/external use as/when required.

You will oversee a number of internal projects and external pilot projects.

Outline of main duties 

The following is a summary of the key responsibilities of the post. It is not intended to be an exhaustive list, and the post-holder may be required to carry out other duties which are appropriate to the scale and nature of the job role. 

Operations:

o ensuring that key tasks and our contractual obligations are being fulfilled. You will ensure accurate and appropriate record keeping across the team on our database, Charity Log.

o working with the SMT on an organisational design structure which meets the needs of our growing service

o attending SMT and Client Journey working group meetings to discuss and resolve organisational challenges and help address ‘bottlenecks’ in service provision’

o taking responsibility for premises including the Micklegate office and remote counselling locations. Includes liaison with the landlord, booking rooms and inspecting premises to ensure they are suitable for counselling

o taking responsibility for health and safety in our York office

o compiling risk assessments for the York office, satellite locations, home workers and external events and activities.

IT and phone systems

o providing training and support on IT and Survive’s systems and software to staff, volunteers and trustees.

o liaising with Survive’s IT and phone/broadband suppliers regarding upgrades, service continuity, security and risk management

o answering first line technical questions before escalating to Fusion Systems

o controlling system access permissions to software applications and Sharepoint folders

o setting up new and managing existing software applications to ensure Survive is making the best use of technology to assist with organisational efficiency

o being responsible for the purchase, upgrading, maintenance and disposal of IT hardware and mobile phones within approved spending limits, and preparing costed proposals for Board approval, where necessary

Policies and procedures

o You will follow Survive policies and procedures including (though not limited to) Safeguarding, Health and Safety, Confidentiality, data protection and information sharing

o You will monitor the data that Survive holds for clients in order to comply with the organisation’s confidentiality policy and with UK GDPR including responding to third party disclosure requests and Data Subject Access Requests (DSAR) from service-users, former service-users and third parties

o You will contribute to the maintenance and development of Survive’s policies and procedures

Resources

o ensuring that Survive obtains value for money and works to achieve efficiency by reviewing practices, systems and processes and making changes and recommendations where necessary

o managing the procurement process for insurance, leases, suppliers and contracts in order to get the best value and to meet the needs of Survive

o attending the Finance and Resources sub-committee meetings to advise on contracts and suppliers

Projects, monitoring and evaluation

o attending external meetings with funders, partners and commissioners where required, and where necessary, provide monitoring and evaluation reports

o attending working groups to represent Survive

o liaising with partners to develop and secure funding for pilot projects and be responsible for ensuring key milestones are met and the production of regular monitoring and evaluation reports

o providing reports to the Board of Trustees including Survive’s performance against Key Performance indicators (KPIs)

o You will plan and deliver specific projects, working with internal and external stakeholders and reporting on key outcomes and deliverables. For example, you will maintain existing accreditations (e.g. The Survivors’ Trust) and work towards gaining new accreditations (e.g. BACP)

Person Specification – Operations and projects manager 

Qualifications 

• You will have a good standard of general education and ideally a qualification in one or more of the following areas: business administration, project management, charity management

Operations 

• Experience of procurement and managing supplier contracts

• Working knowledge of Health and Safety legislation and UK GDPR
• Ideally, you will have worked or volunteered in the charity sector 

Team relationships 

• Able to deliver training, as required – especially IT training 

• Able to work effectively as part of a team and create, build and sustain good working relationships 

• Ideally, experience of managing change and supporting a team in embracing new ways of working 

Experience, knowledge and skills 

• You will have excellent IT knowledge and skills and be able to support the team. You will have experience of Microsoft Office applications and computerised client databases (we use Charity Log)
• You will have ideally have experience of delivering contracted services
• You will have experience of maintaining and enforcing boundaries, adhering to policies and procedures and handling sensitive information
• Ideally you will have some knowledge and understanding of issues relating to rape, sexual assault and child sexual abuse, and its impact on survivors

Projects, monitoring and evaluation

• Experience of overseeing pilot projects, ensuring key milestones are achieved
• Experience of compiling performance, monitoring and evaluation reports
• Able to research, analyse and summarise information 

• Ideally have experience of overseeing external accreditation processes

Personal

• An interest in the work that Survive does to support survivors of sexual trauma  

• A commitment to uphold and work towards Survive’s values including active promotion of equal opportunities, diversity and inclusive practices 

• Able to work independently and prioritise work effectively to meet demanding deadlines 

• Able to liaise effectively with statutory and voluntary sector partners and build good working relationships 

• Excellent listening skills; written and verbal communication skills

• A flexible approach to work and problem solving and ‘can do’ attitude to get things done 

Priorities for the first 6 months – what you will be working on:

• Getting to know the Survive team 

• Getting to know key external contacts
• Review of Survive’s suppliers and contracts, including our telephone and video calling needs to ensure we are getting the best value for money
• Review of internal processes as part of the Client Journey group

• Become confident in the use of our client database Charitylog in order to produce reports and statistics
• Understand pilot pathways from NHS and East Riding of Yorkshire 

Where possible, interviews will be held on Tuesday 22nd April in York

At Birmingham Hospice, our teams are committed to improving the quality of life for people living with life-limiting conditions and supporting their families and loved ones during one of the most challenging periods they’ll ever face.

Within the ICT team, we aim to ensure that our organisation and our colleagues can work capably and efficiently. Our perfect colleague should have a wealth of knowledge spanning various technologies and ability to use these skills to track, troubleshoot and deliver five-star solutions, while meeting SLAs.

You'll be on the move—traveling across the city to shops, hospices, and homes to deliver hands-on, face-to-face IT support and therefore, this role requires flexibility, including occasional flexibility in working hours required to support some of our colleagues and work locations.

From managing field service tickets end-to-end, to optimising network and server maintenance, you'll ensure seamless tech operations. You'll collaborate with fellow professionals to refine troubleshooting processes, document key activities, and keep our systems running smoothly, and provide accurate insights and solutions to drive continuous improvement, growth and efficiencies in our service.

If you’re keen on the varied nature of the role, and if developing over time through our development resources and peer learning aligns with your own personal growth mindset, we’d love you to apply.

The following qualities/experience are essential:

· Advanced in-depth Windows 11 & Office 365 knowledge

· An independent, self-starter who consistently demonstrates a strong and productive work ethic, the utmost professionalism, and excellent communication skills.

· Demonstrable face to face and remote customer relationship skills and experience.

· Strong customer and delivery focus, with a desire to meet and exceed customer expectations.

· A highly collaborative and supportive approach and committed to teamwork at the highest level, to help others succeed, striving for achievements at personal, team and organisation levels.

· Capable of learning and adopting new skills and knowledge, and ability to pick up on technical and business challenges quickly.

· Desire to learn IT Infrastructure Domain knowledge/ expand current knowledge and expertise.

· Full, valid UK Driving Licence

To view the full job description for this role and to apply for this vacancy please visit our vacancies portal on our website.i

Retail Operations Administrator

Salary£27,104.62 per annum

LocationLondon

Weekly Hours35

The Vacancy

Job Title: Retail Operations Administrator

Location: London

Salary: £27,104.62 per annum

Weekly Hours: 35

Reference: YMC1047962

About YMCA England & Wales:

At YMCA, we are committed to helping young people, families, and communities across England and Wales thrive. Our Retail Operations play a crucial role in supporting this mission by generating vital funds through our charity shops. If you are passionate about making a difference and eager to build your career within a purpose-driven organization, this could be the perfect opportunity for you.

Job Description:

We are seeking a detail-oriented and proactive administrator to join our team at YMCA England and Wales. In this role, you will provide essential administrative support to our field and support teams, ensuring smooth and efficient day-to-day activities. This is an excellent opportunity for an organised individual looking to advance their career in a fast-paced, supportive environment, with the potential to grow within the YMCA family.

Key Responsibilities:

- Print, pack, and dispatch resources to stores and field teams

- Respond to phone calls and emails, utilising standard templates where applicable

- Coordinate hotel and meeting room bookings for team meetings and events

- Provide administrative support to field and support  teams

- Deliver exceptional customer service to stores and customers

- Perform accurate data entry and maintain administrative records

- Assist with other administrative tasks as needed to ensure operational efficiency

Skills we are looking for:

- Proficiency in Microsoft Office (Word, Excel, Outlook)

- Strong communication and customer service skills

- Excellent organisational abilities with a keen attention to detail

- Capacity to handle multiple tasks efficiently in a fast-paced environment

- Previous experience in retail is advantageous

Why join us?:

At YMCA, you’ll be part of a team that makes a real difference in the lives of people across England and Wales. We offer a welcoming, inclusive working environment and opportunities for career growth within the charity sector. If you are committed to supporting our mission and are ready to take on a dynamic administrative role, we’d love to hear from you!

What you can expect:

-Competitive pay and generous allowances regarding holidays, healthcare, pensions, life assurance and maternity/paternity/adoption leave, employee assistance programme, annual season ticket loan* and subsidised gym membership* (*upon successful completion of probation)

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

How to apply:

If you believe you have the skills and enthusiasm to excel in this role, please submit your CV. 

Tinnitus UK is the UK’s only charity dedicated to tinnitus.

We want to see a world without tinnitus and have just launched an ambitious new 10-year plan setting out what we are going to do about finding cures and preventing people from getting tinnitus, where it is avoidable.

Today though, there are nearly 8 million people in the UK with tinnitus, with well over 1 million of them in or near crisis point. Whilst the majority of people end up being able to live well with tinnitus, the journey can be long, arduous and isolating with periods of significant impact. Care and support for people with tinnitus needs to improve and that’s one of the most important drivers of our new plan.

We are looking for a talented, creative and dedicated marketing professional to join our small but powerful team to help us deliver our new plan.

If you have experience of direct marketing and are looking for a busy, challenging, but rewarding role where you get to see the impact of your work on improving the lives of people with tinnitus, please get in touch.

This role is based in Sheffield and although we’re happy to discuss flexible/hybrid working, we would expect the majority of your time to be in the office with the team.

We will be actively recruiting so please apply as soon as you can. If you would like to find out more about the role, we would be happy to arrange an informal call.

Senior Partnerships & Philanthropy Manager

We are seeking a tenacious and results driven Senior Partnerships & Philanthropy Manager to support the development and delivery a brand new strategy for high-value giving.

Position: Senior Partnerships & Philanthropy Manager

Location: Hybrid with occasional travel to Warwick, London, Birmingham 

Salary: £50,000 - £55,000 per annum

Hours: Full Time 35 hours per week

Contract: Permanent

Closing Date: Monday 21st April

Interview: W/C 28th April

The Role

As Senior Partnerships & Philanthropy Manager you will role model first class relationship management, hold a portfolio of high profile relationships across partnerships and philanthropy.

You will work closely with the Assistant Director of Fundraising (Philanthropy & Partnerships) to drive high-value fundraising strategies, manage strategic partnerships, and lead a motivated team. You will oversee income generation, ensure best-in-class partnership management, and play a vital role in operational planning and stakeholder engagement.

Key Responsibilities

• Lead, mentor, and manage the Partnerships & Philanthropy team to achieve ambitious income targets.

• Develop and implement high-value fundraising strategies to support both restricted and unrestricted income.

• Manage a portfolio of key relationships and strategic partnerships, ensuring exceptional stewardship.

• Oversee pipeline management, prospect research, and strategic fundraising priorities.

• Work closely with finance to manage VAT, Gift Aid, and GDPR compliance.

• Create compelling fundraising materials, reports, and engagement strategies.

• Collaborate with senior leadership and external stakeholders to advance strategic partnerships.

• Ensure all fundraising activities align with best practices, regulations, and data protection policies.

• Represent the organisation at key meetings and sector events, bringing insights to enhance fundraising efforts.

About You

As Senior Partnerships & Philanthropy Manager you will be a passionate and results-driven fundraising professional with a proven track record in securing and managing high-value partnerships. With deep knowledge of philanthropy and corporate giving, you excel at building strong relationships and delivering impactful fundraising strategies.

Essential skills and experience include: 

• Experienced fundraiser with expertise in partnerships and philanthropic giving.

• Proven success in securing and managing six-figure partnerships.

• Strong relationship manager with experience working with senior staff, volunteers, and stakeholders.

• Knowledgeable in philanthropy with insight into donor motivations, giving mechanisms, and trends, particularly in the health charity sector.

• Skilled project manager able to balance multiple priorities and collaborate across teams.

• Effective leader with line management experience, capable of motivating and supporting a busy team.

• Financially proficient with experience in budgeting, Excel, and CRM/database management.

• Excellent communicator with strong written and verbal skills.

• Highly organised and detail-oriented, committed to delivering results.

Benefits Include:

• 10% Employers Pension Contribution

• 28 days annual leave plus Bank Holidays as a minimum

• Flexible Working

• 2 hours per week Wellbeing time out for full time staff

• Apprenticeships, training and development opportunities

• Health Cash Plan

• Company Rewards

• Plus many more great staff benefits!

Please upload your CV and a covering letter outlining your interest in the role, how you meet the criteria of the role. The covering letter should be no more than 2 sides of A4.

Equality and Diversity

The charity is committed to inclusivity and representing the diversity of the communities, it serves. We welcome and encourage applications from all backgrounds and all sections of the community. Applicants will be treated fairly throughout the recruitment process, and the team will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic.

Other roles you may have experience of could include Head of Partnerships & Philanthropy, Senior Fundraising Manager, Strategic Partnerships & Philanthropy Lead, Corporate & Philanthropy Fundraising Manager, Senior Manager – Partnerships & Major Giving, Head of Corporate & Philanthropy Fundraising, Senior Relationship Manager, Major Gifts & Partnerships Manager, Senior Development Manager, Director of Partnerships & Philanthropy. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location: Hybrid – your time will be split between our office/venue on Bristol Harbourside, and your home or wherever you like to work, however we would like the successful candidate to be able to commit to at least two days a week in our Bristol office.

We’re happy to support a flexible working pattern across three, four or five days a week. You just need to be able to attend key meetings, have some crossover with the rest of the Development team and deliver the responsibilities of the role.

Department: Development 

Report to: Gifts and Partnerships Manager 

Responsible for: N/A 

Salary: £40,000 per annum pro rata (£24,000 - £28,000 per annum dependent on whether contract is 0.6 or 0.7 FTE, see working hours below).   

Contract: 18-month fixed-term contract 

Working hours: Part-time, 22.5 hours a week (0.6 FTE) OR 26.25 hours a week (0.7 FTE), flexible over 3, 4 or 5 days. This may include attending events outside of normal working hours.

About the role 

We The Curious is about to enter an exciting new phase in its mission to connect and empower everyone through shared creative science learning experiences. It is nearly a year since we reopened and as we enter our 25th Anniversary Year there is lots to celebrate and talk about with our new multi-year strategy, Plan 2030 which encompasses numerous major projects for which we must develop and cultivate support. 

The Development Team is responsible for fundraising across the whole organisation and the stewardship and development of our donors and supporters. The other members of the team are the Development Manager, the Gifts and Partnerships Manager and Development Account Manager. We are looking for a Trusts and Foundations Manager who is collaborative, organised and an excellent communicator to join the team to help us maximise and unlock some very exciting fundraising opportunities. 

As Trusts and Foundations Manager you will use your skills in research and persuasion to identify grants funding opportunities, establish new relationships and write and submit proposals to trusts, foundations, Lottery funders, the local authority, universities and research councils. Working closely with the rest of the team and project managers from other departments you will raise between six and seven figure sums for our programme of creative science learning and inclusion projects.

What will you do in this role? 

Role specific responsibilities 

_Identify new grants funding sources, including trusts and foundations, research councils and statutory/government funders.

_Prepare and submit high quality funding proposals, expressions of interest and budgets in accordance with strict deadlines and application criteria, to a diverse range of funders, for up to seven-figure sums.

_Work closely with internal departmental teams to develop We The Curious projects so that they are ready for fundraising and write detailed and compelling cases for support that include timelines, budgets and evaluation and reporting plans.

_Support the funding applications of other partner organisations by collaboratively drafting budgets, attending project development meetings and writing letters of support.

_Support the Development Account Manager to cultivate potential funders, including attending on-site visits and events, phone calls and delivering presentations to secure support.

_Support the Development Account Manager to manage a portfolio of funders including overseas relationships, fulfilling reporting and public recognition requirements, thank you letters, regular communications and other correspondence.

_Liaise with the finance team to record new income and report on expenditure in accordance with funder deadlines.   

_Support the Gifts and Partnerships Manager and Development Manager in identifying new strategic opportunities and exploring new types of income stream. This may include presenting to the leadership team. Contribute to the delivery of the fundraising strategy, including proposing financial targets for grants, lottery and research income.

_Work closely with the Open City Research (OCR) Manager to identify and pursue new funding opportunities for our ambitious OCR programme and work with the finance team to establish a new funding model for this activity. Support the Gifts and Partnerships Manager and Sustainability and Science Director in cultivating high-value stakeholders in STEM and research sectors.

_Assist in the implementation of the Development Team’s migration onto a new CRM database working closely with the Development Account Manager to customise the database for the Development team’s needs. 

_Work with the finance team to understand our financial position and as requested by the Finance Director, contributing to key organisational financial documentation, such as the annual business plan. 

_Manage Fundraising Volunteers supporting the administrative workload of the team and attend Volunteer Key Contacts meetings.

_Attend and occasionally present at We The Curious staff meetings, exhibition launches, project meetings, project development presentations and meetings as required.

General ​responsibilities 

_Develop and maintain an up-to-date knowledge of We The Curious’ planned activities for communities and schools to present our work persuasively to funders and partners.

_Embody and demonstrate our values; Collaborative, Creative, Inquisitive, Playful, Progressive.

_Responsible for carefully following safeguarding policies and procedures and raising any concerns to manager/Designated Safeguarding Officer.

_General responsibility for departmental compliance with GDPR.

_Occasional out of hours work and travel to events. 

What we’re looking for from you 

_You’ll have at least three years of fundraising experience, with success at delivering against financial targets and strict deadlines. You’ll have the ability to network, build and manage funding relationships with a wide range of funders and other stakeholders.

_You’ll be confident explaining and pitching ideas to internal and external stakeholders.

_You’ll have experience of working very closely with project delivery teams to develop projects, ensure they know what they need to deliver for funders and monitor their expenditure.

_You’ll have excellent budget management skills, the ability to work independently and effectively and will be confident reporting on six or seven figure budgets.

_You will have good understanding of the financial and regulatory environment charities operate within.

_You’ll have some technical knowledge and experience at using and developing fundraising databases.

_You’ll have experience and confidence in managing multiple projects simultaneously.

_You’ll have the ability to understand We The Curious’ broad-ranging project content and tailor it to appropriate style and content for target funders.

_You’ll have excellent verbal and written communication skills.

_You’ll ideally have an understanding or experience of working in education, culture and/or science charities. 

Application process 

Deadline for applications: Friday 25th April at midnight. 

Interview date and location: Wednesday 14th May 2025 at We The Curious. 

Start date: Approximately 9th June 2024. 

Application process:

If you would like to apply, please complete the application form. It contains questions designed to assess your interest in and suitability for the role.

Please don't send in CVs or cover letters as we don't review them.

We appreciate interviews can be stressful, so we try to make them more of a conversation and a chance for you to tell us about how your skills and interests make you the right person for the role.

If you are invited for an interview, we'll send you the questions that you'll be asked beforehand so that you have time to prepare.

If you have any particular needs or requirements, please do let us know so that we can make the required adjustments.

Support during the process 

We The Curious is a Disability Confident Employer and we welcome applications from candidates who self-assess themselves as having a disability. We will guarantee an interview to applicants who advise that they have a disability and who meet the minimum criteria for a job vacancy. To help you, under the Equality Act 2010 a person is defined as having a disability if a) they have a physical or mental impairment, and b) the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. 

We want to work with you to ensure the recruitment process is accessible for you. 

If you are disabled, neurodivergent, or if you have a long-term health condition, we’ll be happy to make reasonable adjustments to our processes for you. 

You’ll have the opportunity to let us know about any adjustments you may need throughout the application and selection process. We’ll continue this conversation if you join us as a staff member, and we’ll work with you to make sure you have the adjustments you need to succeed in your role. 

Examples of adjustments could include: 
_providing alternative formats at every stage 
_options to apply  
_extra time for tasks 
_providing some extra information about what to expect 
_office orientation before an in-person interview. 

Including everyone  

We value the positive impact greater representation will have on our organisation, programmes and culture. It’s our goal to become an inclusive place to work and for our teams to better reflect our city and the people who visit us.  

We welcome applications from people of all lived experiences and particularly those that are not well represented* in the science centre sector.  

*By not well represented we mean people with lived experience including but not limited to:​ 
_African and African-Caribbean heritage​ 
_South Asian and East Asian heritage ​ 
_Global Majority
_Disabled​ 
_Neurodivergent ​ 
_Visually Impaired ​ 
_Deaf community 
_LGBTQIA+ and/or non-binary   ​ 
_Working class background​ 
_Didn’t go to university or first in your immediate family to attend University 

Working with us 

We value the people that work with us. Our staff have access to the following: 

Wellbeing & support 

_Flexible working 

_Hybrid working (if suitable and stated for role) 

_Cycle to work scheme 

_Free yearly flu jabs and eye tests 

_Paid sick leave for physical and mental health 

_Mental Health First Aiders 

_Confidential advice & counselling through the Employee Support Programme 

Leave 

_25 days holiday in addition to bank holidays (all pro-rata). 

_A day of extra holiday for every 5 years’ service. 

_An amount of paid leave for emergency dependent care, domestic emergency leave and compassionate leave. 

New Parent Policy 

We are proud to be a family friendly organisation, which is why we work to develop our people practices in line with that value. We have recently introduced a non-gendered approach to Maternity and Paternity, re-branded as our “New Parent Policy”. There are eligibility criteria and terms and conditions, but the key take away is that anyone who is due to become a new parent, regardless of their gender, can take one year off work, and we’ll pay your full salary for the first five months. 

Facilities & discounts 

_Free tickets to the venue for you and up to four guests, plus 12 additional entry tickets per calendar year to give away. 

_15% off in the We ​The Curious café 

_20% off in our shop 

_Range of discounts with local businesses and free entry to other local attractions. 

_Social events 

_Secure cycle storage 

Pension 

_We offer a pension scheme with 5% company contributions. 

​Death in service benefit 

_Four times your annual salary. 

Are you looking for a role where you can shape the future of business systems and processes? Do you enjoy working with teams to improve ways of working and support digital transformation?

As a Business Analyst, you will work closely with stakeholders across the Motor Neurone Disease (MND) Association to review current workflows, identify areas for improvement, and support the transition to modern, cloud-based solutions. You will be instrumental in ensuring that processes align with organisational goals and system capabilities. This brand-new role will focus on supporting our Grants Management team as they transition to new ways of working, supported by an upgrade to our grants management system. This has the potential to transform the delivery of our circa £10m research grant portfolio, a key part of our strategic vision of a world free from Motor Neurone Disease.

Key Responsibilities:

In this role, you will collaborate with teams to improve business processes and support system upgrades. Your key responsibilities will include:

• Conducting process mapping to document existing workflows and identify areas for optimisation.
• Working with stakeholders to refine processes in line with best practices and technology capabilities.
• Engage with teams to understand and document functional and non-functional requirements.
• Facilitating workshops and meetings to review and challenge current ways of working.
• Translating business needs into specifications for technology teams and vendors.
• Supporting the planning and execution of system migrations.
• Assisting with data migration strategies, ensuring data integrity and security.
• Evaluating current business systems and recommending enhancements or replacements.
• Collaborating with teams to ensure a smooth transition to new systems.
• Contributing to training and documentation to ensure successful adoption of new processes.

About You:

An experienced Business Analyst who thrives in a role where you can drive change and improve processes. You are comfortable working independently and managing multiple priorities. You bring:

• Proven experience as a Business Analyst, ideally with exposure to not-for-profit, academic or medical research organisations.
• Strong expertise in process mapping, business process re-engineering, and requirements gathering.
• Experience in system migrations to modern cloud-based platforms.
• Familiarity with Microsoft platforms, such as Dynamics, Power Platform, and Azure DevOps.
• Knowledge of charity systems, particularly grant management and funding processes.
• Understanding of data migration, integration, and system implementation projects.
• Excellent stakeholder engagement, facilitation, and communication skills.
• A proactive approach to creating new processes and working with ambiguity.
• Experience with continuous improvement methodologies, including lean and agile approaches.
• A product-based mindset to streamline and enhance business functions.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role can be office-based or remote with the expectation to travel to our Northampton office 2 days per month on average, with occasional travel to our London office.We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Strong expertise in process mapping, business process re-engineering, and requirements gathering.
• Experience in system migrations to modern cloud-based platforms.
• Experience in the Microsoft suite of platforms, ideally including Dynamics, Power Platforms, Azure Dev Ops

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.