Database Management Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:Community Fundraising Manager
Salary:£38,000 - £40,000
Responsible to:Head of Partnerships, Ruth Strauss Foundation
Accountable to: Board of the Ruth Strauss Foundation
Hours per week: Location:Monday-Friday 9.00am – 5.00pm
Hybrid: minimum 2 days a week in London office
The Role
We are recruiting for a Community Fundraising Manager to join our Fundraising team. The role will be instrumental in the Foundation’s engagement with different communities and building fundraising partnerships across a range of community audiences, including youth and education, sports clubs, community groups and individuals doing their own activities. You will be responsible for growing our existing community products such as Turn Cricket Red as well as introducing new products and initiatives to generate growth in Community Fundraising. Part of a small team, you will develop key relationships within the RSF network of supporters, suppliers and delivery partners and manage a portfolio of events and activities for a range of supporter groups.
Key Relationships:
- Head of Fundraising
- Head of Partnerships
- Supporter Care Executive
- Schools Lead/Schools Manager
- Cricket clubs
- Schools/universities
- Community groups
- RSF individual supporters
Role Profile:
Reporting to the Head of Partnerships, your role will focus on:
- Managing and growing the Ruth Strauss Foundation Turn Cricket Red Campaign, working with schools, sports clubs and Universities
- Creation of new RSF owned community fundraising events/activities/products
- Managing RSF third party events-London Marathon, Westminster Mile, professional athlete testimonials, galas and dinners
- Work closely with the Ruth Strauss Foundation School Programme Lead to maximise schools community fundraising
Key Responsibilities:
- Develop and deliver the Foundations community fundraising strategy and community fundraising activities and campaigns
- Develop and implement a varied portfolio of events and community fundraising activities to meet agreed objectives, all of which reflect the spirit of the Ruth Strauss Foundation
- Ensure, with the wider Fundraising team, we meaningfully engage different communities with RSF
- Ensure relevant processes and policies are in place to deliver a successful, profitable community fundraising programme
- Oversee the management of fundraising systems, processes, and platforms in order to create the best possible experience for donors and participants
- Develop a robust supporter journey for community fundraisers which leaves them with an excellent supporter experience and generates a lifelong relationship with RSF
To achieve these objectives the post holder will be expected to:
- Plan, budget, attend and coordinate an annual community fundraising and events calendar with set objectives, budgets and KPIs for each activity
- Regularly review the performance of fundraising activities/events and products, make recommendations for improvement, and support decision-making regarding fit of new opportunities for the foundation
- Project Manage the delivery of the community fundraising programme at RSF, leading on activity working group meetings, coordinating with key stakeholders to ensure campaigns, activities and events are managed efficiently
- Work closely with the schools lead and school manager to grow our schools fundraising programme – working collaboratively so the training programme objectives are also met
- Develop a long-term growth strategy for Turn Cricket Red – focused on maximising current opportunities as well as diversifying to increase our reach
- Deliver high value supporter stewardship to increase lifetime value and impact of their fundraising
- Build and maintain a variety of community relationships across varying stakeholders and seniority, ensuring opportunities for growth are maximised
- Alongside the team, co-ordinate event/activity logistics including but not limited to sales, bookings and liaison with supporters and suppliers, material production, promotion, set up, and delivery
- Oversee relationship with key providers of event fundraising mechanisms such as online donation platforms, auction platforms and text to donate services
- Work with colleagues to ensure all events are adequately supported with staff, volunteers and hosts, and that all stakeholders receive appropriate training/ briefing and post event debriefs
- Work with the Head of MarComms and Digital to produce engaging fundraising collateral and information for event and community supporters including pre and post event communications/marketing collateral, working with external production companies where required
- Ensure all events and activities are compliant with fundraising code of conduct, GDPR and other event processes/policies
- Oversee the use of the CRM system to ensure data is recorded in compliance to Data Protection and GDPR and maximises output for supporter journeys
- Use sector trends and audience analysis to direct strategy and ensure that RSF remains innovative and at the forefront of Community fundraising
This Job Description reflects the duties of the post as they exist at this time and may be subject to changes based on the needs of the Fundraising Department. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required.
What we are looking for:
- Experience of designing and delivering successful Community fundraising events and activities
- Excellent organisational and administrative skills including budget and project management
- Ability to build excellent relationships especially with supporters, partners, ambassadors and suppliers
- Strong team player and project leadership, ensuring clear and regular communication with the RSF team and stakeholders as appropriate
- Ability to keep calm under pressure and maintain a clear head, anticipating risks and problems
- A willingness to adapt and be flexible. There are often new projects, changing priorities, and new processes that you will need to embrace
- Ability to undertake travel, including overnight stays where necessary
- Competent user of Word, Excel, PowerPoint, and experience of CRM systems
Desirable
- Experience delivering nationwide community campaigns
- Competent user of client / supporter databases
How to apply:
We are committed to being an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. We welcome applications that help us in our mission to be a place where you can be yourself and thrive.
Please share your CV and a covering letter that is no longer than 2 sides of A4.
Interviews will be planned as applications come in. Application process may close early.
If you have any queries on this role, please get in touch.
We take your privacy very seriously and promise to keep your details safe. Check ourApplicant Privacy Policy to find out more.
About the Ruth Strauss Foundation
In early 2018, Ruth Strauss, the wife of Sir Andrew Strauss the former England cricket captain, was diagnosed with an incurable lung cancer that affects non-smokers. Ruth died on December 29th 2018; she was 46 years old and mother to two children, then aged 10 and 13.
In her memory, Sir Andrew has launched The Ruth Strauss Foundation to:
- Provide professional emotional support for families when a child is facing the death of a parent
- Facilitate collaboration and influence research in the fight against non-smoking lung cancers
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
• Can this be stopped?
• How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors, such as Sir John Major and Frances Segelman.
We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.
We have a busy challenge events programme and an active Family Fund community programme, with ambitions to grow this area over the coming years as part of our five-year strategy. Key areas we are looking to focus on are investing in digital marketing, taking steps towards devising our own mass-participation event and grand challenges, and further integration with our London based charity shops.
The Events and Community Fundraising Manager will play an integral role in ensuing this continued success and that we secure exciting new partnerships and opportunities.
Responsible to
Head of Community and Engagement
Direct reports
Events and Community Officer
Working hours and contract
This is a permanent full-time role. We will consider part-time and flexible arrangements.
Salary
£40,000
Location
Aldgate E1 and hybrid working. Minimum two days in the office and external meetings and events as required.
How to Apply
Please submit your CV and an up to two page supporting statement which evidences the specification to: [email protected] with subject header – Events and Community Fundraising Manager **Joy - vetting questions?**
Closing date for applications: 9am Monday, 28th April 2025
Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we may close early subject to the number of applications received.
Role Responsibilities
Strategy and planning
• Deliver the existing Community and Events strategy and maximise opportunities for income growth
• Identify and develop new income generating opportunities across Community and Events Fundraising, devising new events and engagement opportunities
• Develop, implement and monitor against KPIs, annual plans, and income and expenditure budgets, ensuring targets are met with robust analysis and reporting
Income growth, event and supporter management
• Proactively manage all aspects of Community & Events Fundraising to increase our supporter base and maximise income, supported by the Events and Community Officer
• operational management of all income and expenditure ensuring sound ROI.
• Develop and deliver supporter journeys that raise average fundraising per head, decreases drop-outs and increases repeat entry
• Implement new digital and value exchange fundraising streams
• Optimise the Family Fund programme to strengthen commitment and fundraising potential of existing Family Funds, and enable recruitment of new Funds
• Deliver excellent support to fundraising groups and recruit new volunteers to fundraise and advocate on behalf of the charity
• Work collaboratively across the charity to facilitate cross-selling opportunities and engaging supporters in other fundraising opportunities, in particular working with the corporate team to recruit participants and support propositions at corporate fairs.
Fundraising events management
• Manage delivery of the event portfolio to achieve financial and sign-up targets, delivering effective on the-day support for event participants. This includes ensuring our events are accessible for visually impaired participants
• Deliver excellent supporter care to ensure supporters are motivated to achieve (and exceed) their fundraising targets, feel valued and build engagement with us
• Key point of contact for high level event participants and community fundraisers via face-to-face meetings, phone calls and emails – providing timely and personalised support
• Support the Events and Community Officer with enquiries, applications and registrations for challenge events, ensuring high levels of conversion, and capturing relevant supporter data
• Support the Head of Community and Engagement, or other teams within Fight for Sight with the successful delivery of key special events, including fundraising gala dinners or receptions, virtual events and mini conferences, and third party or established supporter events.
• When required, support the Events and Community Officer in managing guest lists, enquiries, and ticket sales for special/major donor events and receptions, delivering a seamless guest experience and timely follow-ups supporter care and relationship management
Marketing
• Oversee all paid Facebook advertising activity for events, updating web listings, and utilising our networks
• Work with the Marketing & Communications team to raise awareness/increase recruitment across all activities, highlighting case studies and media stories
• Develop and deliver effective and engaging content, and materials for supporters to increase recruitment, retention, and average fundraising amounts
• Oversee the creation and delivery of quarterly events e-newsletter, plus additional e-blasts
Managing information and reporting
• Work with the Database Manger to ensure accurate records within our CRM system (ThankQ) and management of income from online and offline giving
• Carry out post-event evaluations, analysing supporter data help facilitate greater levels of income
• Support other areas by attending events, exhibitions etc. as required by a small team with varied responsibilities
• Other duties as may be reasonably required by line manager role
Leadership & management
• Provide excellent leadership and line management of direct reports, ensuring that team members meet their individual objectives, develop and grow in their roles, and are motivated and high performing
• Work as part of the fundraising senior management team, alongside the Director and Head of Community and Engagement to devise, deliver and implement the team’s strategy and the organisation’s strategic plan
Other
• Become fully conversant with the aims and objectives of the organisation
• Keep up to date with developments in the sector and key new initiatives in our field
• To work at all times in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation
• Events as necessary
Person specification
Desirable skills, knowledge & experience
• Minimum five years of experience of events and community fundraising, in particular with developing overseas or large-scale mass participant events.
• Experience with recruiting new volunteers and fundraisers from a range of community groups including but not limited to faith-based fundraising, schools and street collections.
• Meeting income targets of over £350,000.
• Experience with managing senior volunteers within fundraising groups and building excellent rapport with them.
• Liaising at all levels with the ability to motivate and inspire others to support financially.
• An effective networker, with an ability to build high level relationships with a diverse range of stakeholders.
• Experience of designing and delivering high impact stewardship programmes and delivering successful and engaging events.
• Proven experience of devising budgets and project plans and reporting against them.
• Excellent track record of personally securing community partnerships and supporter-led events
• Experience of implementing new digital and hybrid fundraising strategies.
• Effective time-management with the ability to manage conflicting prioritises to meet planned and unplanned demand, ensuring that deadlines are met.
• Understanding and experience of working within the requirements of the Code of Fundraising Practice and data protection legislation.
Personal qualities
• An understanding of and commitment to the sight loss community.
• An accomplished written communicator, adept at using the latest statistics and data to evidence need and impact whilst maintaining an engaging and human tone of voice.
• Excellent financial fluency.
• Flexibility and a practical, can-do attitude.
• Highly motivated and able to juggle a varied workload.
• Personable, with excellent listening skills and high emotional intelligence, with the ability to think creatively.
• Ability to identify new fundraising initiatives, assess likelihood of success and impact on resources, develop appealing ‘asks’ and match donor interests to funding needs/projects.
• Excellent accuracy and attention to detail.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
** Joy - Should I include employee benefits here? **
Join the Shakespeare Birthplace Trust as Grants & Trusts Manager and be part of our passionate and dynamic Development department. We are seeking a dedicated individual for a permanent role within our fast-paced, growing team.
In this role you will be responsible for securing income from grant-making trusts and foundations for a variety of exciting projects. Your efforts will directly contribute to the success and growth of the Shakespeare Birthplace Trust.
We are looking for a candidate with a genuine passion for fundraising and a track record of developing and writing successful funding applications to support revenue and capital projects. A positive, flexible attitude and the ability to collaborate effectively with colleagues across departments are also key qualities we value.
This is a pivotal moment for the Trust as we embark on an ambitious new vision to become a contemporary organisation with global reach and purpose, with Shakespeare at the heart of everything we do.
Applications close on Sunday 27 April 2025. First stage interviews will be held on Wednesday 7 May 2025.
To learn more and apply, visit our jobs website.
The Shakespeare Birthplace Trust is committed to promoting equality of opportunity and building a diverse and representative workforce. Join us and be a part of something truly special.
About Impetus
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.
We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger.
At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes.
We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
About the team
This is an important role based in a busy Operations team which covers office management, information technology, finance and human resources. The team play a key role in supporting the organisation to achieve its mission of supporting young people from disadvantaged backgrounds to succeed.
The Operations team comprises the Director of Finance and Operations, HR and Learning Manager, Head of Finance, HR Officer, Finance and Operations Assistant and a part time Administrator. Payroll and IT support are outsourced.
About this role
We are looking for a talented professional with a strong understanding of CRM and digital systems and a passion for maximising the value of data, who is looking to join an organisation where they can put their skills to use across all aspects of our operations. You will join at a key time to develop and embed our work in this area, providing critical support to all our teams as well as maintaining and developing our cross-organisation systems.
You will lead on the development, administration, and staff engagement with, and training on, our Salesforce CRM system. This will include data from, and working with, all departments of Impetus, including our donors and prospects, our collaboration with partner charities, and our communications with email audiences. You will also manage the relationship with our existing Salesforce partner agency, drawing on them for additional support resource and coordinating broader development projects. The successful candidate will have experience developing and drawing value from Salesforce, including both technical development and collaborating closely with teams to drive engagement and best practice.
You will be responsible for our other cross-organisational digital systems, including our office and file storage platforms, data warehouse, visualisation, and ETL tools, website analytics, and Digital Asset Management system, as well as providing support for our Finance and HR systems, including providing training to staff and answering any questions related to these systems. You will collaborate closely with our Communications team, for example around website and social media analytics and reviewing the progress of the social media strategy. From time to time you may also be asked to provide support or advice to our portfolio charities. The role will also be responsible for helping to drive adoption of GenAI across Impetus.
As the sole technical and digital specialist role at Impetus, this position requires a collaborative individual who can work across diverse teams while also operating independently with a high level of autonomy. You will take ownership of CRM and systems for a dynamic, inquisitive, and growing organisation, helping to drive its growth and impact.
Key responsibilities
CRM:
- Own the development and administration of our Salesforce system.
- Work with all teams at Impetus to maximise their engagement with Salesforce and provide relevant training.
- Manage the relationship with our Salesforce support partner to leverage additional administration, and development project, resource.
- Ensure data quality and integrity within Salesforce.
- Gather information and data to identify business requirements and processes for adding to, or further developing on, Salesforce.
- Evaluate technical solutions in terms of meeting business requirements.
- Develop reporting within Salesforce.
- Answer staff queries and ad hoc requests.
Systems Management:
- Administer, maintain, and develop core organisational systems, including our office and file storage platforms, data visualisation and ETL tools, website analytics, Digital Asset Management system, and Finance and HR systems.
- Ensure effective knowledge management across our internal systems.
- Provide support to staff on these systems, including training, and answering any queries and ad hoc requests.
- Lead the development of the visualisation of core organisational and team data, as well as managing the underlying data.
- Maintain and develop our data warehouse.
- Collaborate with our outsourced IT partner to ensure the availability, resilient operation, and development of our systems.
- Aid the development of a culture of data literacy and data-driven decision-making across Impetus.
Person specification
Essential:
- Advanced knowledge of, and significant experience with, Salesforce development in a professional context.
- Experience around ensuring compliance with GDPR and cybersecurity frameworks e.g. CyberEssentials.
- Significant experience of collaborating closely with varied non-technical stakeholders to determine requirements, evaluate solutions, and plan development.
- Experience working with agencies and partners.
- Excellent team player, willing to work flexibly and collaboratively to respond to changing organisational needs/priorities.
- A proactive and solutions focussed approach.
- Excellent written and oral communications skills with the ability to communicate effectively in a range of formats to a range of audiences.
- Strong project management skills.
- Ability to work independently and use initiative to manage a busy and varied workload.
- Strong attention to detail with a clear and diligent working approach.
- Experience with MS Office suite.
- A commitment to Impetus’ mission.
- A commitment to equality, diversity and inclusion.
Desirable:
- Salesforce certification.
- Knowledge of and experience with some of our other core systems:
- PowerBI (or similar visualisation tools)
- Google Analytics
- Snowflake (or similar data warehouses)
- Fivetran (or similar ETL tools)
- Xero (or similar Finance tools)
- Canto (or similar Digital Asset Management systems)
- Knowledge of T-SQL.
- Experience with cross-system automation tools e.g. Zapier, Power Automate.
- Experience in delivering cross-organisational training.
Our commitment to equality, diversity and inclusion
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Tuesday 15 April 2025.
Interviews
First round interviews will take place: 23 April 2025.
Second round interviews will take place: 30 April 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


The client requests no contact from agencies or media sales.
Overview
The Olive Tree Cancer Support Group (the Olive Tree), is a registered Charity, dedicated to the relief of the physical and/or emotional distress of persons with cancer and their partners, families, friends and carers, through the provision of services, operating from its support centres in Crawley and Horsham.
A Centre Manager is being sought to manage all aspects of the Horsham centre, working closely with the Crawley Centre Manager and reporting to the Board of Trustees, delivering the charity’s goals and long-term strategy. The responsibilities include staff and volunteer management and recruitment, onboarding new patients / service users, engaging with external stakeholders and all other operational and day to day financial matters, including supervision of team members responsible for fundraising activities, social media and communications.
Salary: £28,500 to £30,500, depending on experience
Full time, Monday – Friday, flexible as required.
Location: Lavinia House, Horsham with some local travel.
Person Specification
The following specification is for the ideal candidate, but candidates that offer a significant proportion of the following requirements below will be considered.
Knowledge and Experience
· Experience of supporting vulnerable people
· Experience of planning and implementing in a service based organisation
· Knowledge of national and local cancer care, support and information, including holistic approaches
· Knowledge of good practice in user involvement
· Experience of monitoring, evaluation and continuous development of services
· Experience of team management and development of staff through personal development plans
· Experience of recruiting, retaining and working with volunteers
· Understanding of cancer and the effect it has on patients and those supporting them
· Experience of partnership working
· Experience in service promotion and marketing, including social media
· Experience in financial record keeping and processes
· Experience of successful project management
· Experience of working in a community and grant based fundraising organisation would be an advantage
Skills and abilities
· Conducting sensitive and difficult conversations with empathy, care and support
· Ability to lead, inspire and develop positive relationships across all stakeholders
· Ability to plan services across a range of hard and soft resources ensuring maximum utilisation of services.
· Developing a community experience
· Ability to work in a flexible manner outside standard working hours
· Autonomous and team working, excellent organisation and prioritisation
· Motivate self and others
· Advanced communication skills both written and oral
· Flexibility and adaptabilityFacilitation
· Networking
· IT and data management - full Microsoft 365 suite and contact management
· Ability to quality assess information sources
· Maintain confidentiality
· Confidence and ability in public speaking
· Desire for continuous personal development to develop own knowledge and skills
· Driving licence and use of a private vehicle
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced Senior Trusts and Foundations Manager to manage a portfolio of Trust funders providing excellent stewardship and developing a strategy to grow income.
Whizz Kidz: the facts
Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs.
Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.
We’re here to change that
As the UK’s leading charity for young wheelchair users, we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society.
Our values
We are young people focused, ambitious, collaborative and inclusive.
The Trusts and Foundations Team is part of the Fundraising and Marketing Communications Department and is responsible for delivering over £3m a year for the organisation’s services.
As Senior Trust Fundraising Manager you will be responsible for managing our existing donor relationships, researching new funding opportunities and preparing applications with a focus on 5 and 6 figure funding. This is a well-established income stream for Whizz Kidz with content for proposals readily available and accessible and you will have the opportunity to work with long standing supporters, helping them feel inspired by the impact of their gift. You will use your skills of relationship management to make a real difference to the lives of young wheelchair users. Finally, you will join an ambitious and collaborative fundraising team, keen to share success and support one another.
The ideal candidate will have experience of growing a Trust income stream and of preparing donor reports and providing excellent stewardship to funders and will be an excellent spoken and written communicator with a particular emphasis on funding application writing and reporting. They will have strong prospect research skills with the ability to secure higher value funding partnerships and an understanding of the issues young wheelchair users face.
Please note: This post is subject to an Enhanced level DBS Disclosure, which will be sought prior to the confirmation of a job offer.
A few perks
The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!
Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).
Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.
Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.
Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.
Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.
To apply please email your CV and Cover Letter via the apply button.
Closing date 15 April 2025. Interviews will be held on a rolling basis.
Once we have sufficient applicants we withhold the right to close job vacancies early.
We create opportunities for young wheelchair users to get the equipment, skills, and confidence to go further.

At Ambitious about Autism, we're currently looking for an Office Manager to join our team at TreeHouse School.
You'll provide high quality administrative and reception support to TreeHouse School, overseeing the running of the front office and acting as a central information point for staff, parents and visitors.
Some key duties will include:
- Managing the stationery budget and ordering supplies for the school
- Line management of the Receptionist
- Arranging meeting room bookings
- Managing the team's annual leave
We are looking for someone who has:
- Strong administrative and reception experience
- Excellent IT skills
- Excellent interpersonal skills at all levels via telephone and written communication
- Experience of using your own initiative to plan and manage your own workload
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to make a difference to Local Lives?
We are an independent local charity based in Bosham, Chichester offering a wide range of services to support our patients, and their loved ones, who are living with a life limiting or terminal illness.
The work we do makes a real difference to the lives of local people and we support over 330 patients at any one time between our In-Patient Unit and Community teams.
All our vital services are provided free of charge, thanks to the generous support of fundraisers and donors. As Individual Giving and Gifts In Wills Manager, you will know that the work you do has a real impact on the local community.
“The fundraising team are all about having FUN! We work both individually and together on projects and are always on hand to help each other. The Hospice is a very special place and you can feel that as soon as you enter the building. Absolutely everyone loves being part of the Hospice family and there is just such a lovely atmosphere all the time.”
Victoria Chomka, Community and Corporate Fundraise
Being Individual Giving and Gifts in Wills Manager at St Wilfrid’s
We are delighted to offer the opportunity to join us as Individual Giving and Gifts in Wills Manager on a full time 37.5 hours basis.
This is a wonderful chance to support us by leading a small, close-knit team responsible for developing and delivering our individual giving fundraising strategy. You will also be focusing on donor development and acquisition, as well as retention and database management.
You will have proven experience in marketing and developing fundraising strategies within a charity setting. You will need to be confident in giving, setting and managing campaigns and annual budgets, and working towards income targets.
Qualifications and Experience
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- Fundraising experience at a senior level (Essential)
- Experience of developing funding propositions, campaigns and securing significant funds (Essential)
- Experience of working with CRM system or database to maximise income generation performance (Essential)
- Full driving licence with access to a car with business insurance cover (Essential)
- Experience of Gifts in Wills giving and stewardship (Desirable)
- Right to work in the UK (Essential)
What we offer you
We offer all Hospice employees the following benefits:
- Annual Leave – Our generous holiday entitlement starts at 27 days per year plus bank holidays and increases with service
- Healthcare – Access to a contributory health plan for you and family members, covering a range of benefits including eyecare and physiotherapy
- Flexible Working – Talk to us about your flexibility needs and we can explore what’s possible for you and for the role
- Employee Assistance Programme (EAP) – Access to free and confidential Virtual GP Advice, Counselling and Legal Support
- Continuation of existing NHS Pension Scheme Membership – And recognition of reckonable service for certain benefits
- Generous Pension – With 7.5% employer contribution for staff not in the NHS pension scheme
- Life Assurance Scheme – Should the worst happen while you’re working with us, your loved ones will receive a lump sum payment equal to two times your salary (or the NHS Life Assurance Scheme if applicable)
- Free on site parking – At our beautiful, purpose built Hospice in Bosham
- Subsidised food – Our catering staff provide a range of high quality meals at low prices on site at the Hospice
- Staff discount – In all our community charity shops and eligibility for the Blue Light Card discount scheme
How to Apply
Please visit the careers page on our website, where you can add your CV or a completed application form if you prefer.
If you have any queries regarding this vacancy please email or call us. Please note this vacancy may close early if sufficient applications have been received.
Please visit the careers page on our website to view job description for a full person specification.
Equality, Diversity and Inclusion at St Wilfrid’s
We value diversity and are committed to being a place where people feel their differences are recognised and welcomed, and their needs are heard and respected. Creating an inclusive workplace is a core part of our aim to ensure St Wilfrid’s is a great place to work and a compassionate and caring place to be.
We want to hire talented people and to make sure our processes don’t exclude or disadvantage people with disabilities or different needs. Please let us know what would help you apply for our role – we’re happy to be flexible with our process to help you showcase your skills and abilities. To do this you can contact us, or pop in and ask at Reception for HR.
We guarantee an interview for candidates with disabilities who meet the essential criteria for the role.
Interview information
Interviews will be held in two stages.
First stage interviews will be held during the week of the 14th April.
Second stage interviews will be held during the week of the 21st April.
The client requests no contact from agencies or media sales.
Job Title: Fundraising Manager
Location: The Hugs Foundation, Bodmin
Reports To: Charity Manager
Hours: 32-40 hours per week, Monday to Friday (with flexibility for evenings/weekends). Potential for full time if wanted.
Salary: £32,000 (D.O.E) FTE
Role Overview:
Manage and grow the charity’s fundraising efforts and financial operations. Develop and implement strategies for sustainable funding, secure multi-year grants, and diversify income streams to support the charity's mission. Represent the charity publicly and build relationships with key partners, donors, and stakeholders.
Key Responsibilities:
- Create and implement a fundraising strategy to increase funding and secure grants.
- Monitor, evaluate, and report on fundraising performance.
- Build relationships with local businesses, corporates, high-value donors, and other stakeholders.
- Identify and manage a variety of income streams (e.g., trusts, grants, corporates, donors, crowdfunding, legacies).
- Oversee trust and grant fundraising, including bid writing and fund management.
- Maintain accurate donor records and ensure compliance with relevant regulations (GDPR, Fundraising Regulator).
- Manage Gift Aid submissions.
- Provide weekly updates to the Charity Manager on progress and challenges.
- Ensure fundraising policies align with current legislation.
- Contribute to the charity's risk register and help manage risks.
- Update website, social media, and newsletters related to fundraising.
- Adhere to The Hugs Foundation’s values and work as part of a team.
Personal Qualities & Experience
Essential
- Experienced in developing and implementing fundraising strategies and delivering against target.
- Passionate about animal welfare and human well-being.
- Team-oriented, motivated, reliable, and results-driven.
- Creative with excellent time management and organizational skills.
- Strong IT skills (Microsoft 365, CRM databases, and social media platforms).
- Able to manage budgets and have prior experience in the charity sector.
- Skilled in communication (verbal, written, and marketing materials).
- Knowledgeable about GDPR and fundraising regulations.
- Driving license and access to transport (due to rural location).
Desirable:
- Experience in charity management or multi-project oversight.
- Experience in animal rescue or mental health sectors.
- Understanding of safeguarding practices.
The candidate will be required to work within the guidelines of The Hugs Foundation’s values, using them as a framework to manage and communicate with the rest of the team. The job description is not exhaustive, and this role maybe required to undertake other reasonable tasks as directed by the Charity Manager and Board of Trustees.
Note: All appointments are subject to satisfactory pre-employment checks, including a satisfactory Enhanced criminal records (with Barred List check if the role will be actively engaged in regulated activity) through the Disclosure and Barring Service (DBS). This will only be submitted once the role is offered and accepted.
Closing date 6th April 2025.
Interviews to be held Wednesday 16th April 2025.
Rescuing Animals, Healing Lives – Transforming Futures Together Through Care, Connection & Nature.
The client requests no contact from agencies or media sales.
About Us:
Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Girl Guides and Girl Scouts learn by doing, make friends and have fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. The World Association of Girl Guides and Girl Scouts supports 153 national Girl Guide and Girl Scout organisations around the world to be united, thriving and growing.
Job Purpose:
The part-time Fundraising Manager, Major Gifts will play a critical role in advancing the mission of WAGGGS by managing and cultivating relationships with existing and prospective major donors. This position focuses on relationship cultivation and stewardship with the aim of increasing donor engagement and funds raised. The ideal candidate will be a donor-focused, enthusiastic, and results-driven professional with a passion for empowering girls and young women globally.
About You:
You will have experience managing and cultivating relationships with existing and prospective major donors. You will be focused on increasing donor engagement and funds raised. You will be a donor-focused, enthusiastic, and results-driven professional with a passion for empowering girls and young women globally.
Key Responsibilities:
1. New Donor Cultivation
2. Existing Donor Relationship Management
3. Stewardship and Reporting
4. Collaboration and Communication
5. Data Management
Applicants must have right to live and work in the UK and a minimum of 2 years experience working with High Net Worth Individuals.
Please refer to the attached Job Description for a detailed information about the role.
We are the largest voluntary movement dedicated to empowering girls and young women in the world.



The client requests no contact from agencies or media sales.
About Us
The Horniman Museum and Gardens is a unique attraction in south east London where global cultures and the natural world are brought together for everyone to enjoy. The Museum holds internationally important collections of anthropology and musical instruments, as well as a popular natural history gallery and Aquarium. The 16 acres of beautiful Gardens feature a tropical Butterfly House and offer stunning views across London.
About the Role
The Membership and Fundraising Assistant helps support the successful operation of the Horniman’s individual giving schemes, primarily focussed on the popular Membership scheme. This includes administration, communications and supporting campaigns and exclusive events.
Key Responsibilities
The role will support generating vital income to the Horniman Museum and Gardens through efficient database management, financial processing, the delivery of appealing events and benefits, and promotional communications.
About You
You will have good administrative experience and understanding of relational databases and will be a confident IT user (including Outlook and Excel skills). You’ll be able to organise your tasks efficiently and work to an exceptional level of accuracy.
Key Qualities, Skills, and Experience
● Experience of carrying out administrative tasks and maintaining systems and records (E)
● Excellent computer skills particularly in Excel, Word and Outlook (E)
● Experience of using relational databases (E) preferably Tessitura (D)
● Proven ability to work with a high degree of accuracy and attention to detail (E)
The closing date for completed applications is 10am on Thursday 17 April. Interviews will be held on Thursday 01 and Friday 02 May.
The Horniman is an equal opportunities employer and we value and celebrate diversity. We want to better represent the communities in which we work but recognise that there is still much work to do in this area. We welcome and encourage all applicants and particularly encourage you to apply if you are from a community that is often disadvantaged by society or of minority background.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About African Child Trust (ACT)
ACT is a growing international development charity with a Christian ethos, dedicated to educating disadvantaged children and empowering widows in Africa. Since 1998, we’ve supported children from primary school through to university and equipped widows with income-generating skills to sustain their families. Working with our local partners, we implement projects in education, livelihoods, sanitation, and health across eight African countries: Burkina Faso, DR Congo, Kenya, Malawi, Nigeria, Tanzania, Uganda, and Zambia.
Admin & Finance Manager Role:
We are in an exciting phase of growth and expanding both our impact and reach to more children and women in Africa. We are seeking a proactive, organised professional to join our small, dynamic team in a senior role reporting to the Director. You will oversee financial management, supporter care, and the smooth running of the organisation, leading a small team of staff and volunteers.
Finance Responsibilities:
Maintain financial records and systems, ensuring accuracy and up-to-date information. Process donations, perform bank reconciliations, and record all transactions. Prepare budgets and produce management accounts to support the charity’s operations.
Supporter Care Responsibilities:
Supervise staff in responding to supporter enquiries with empathy and efficiency. Manage supporter communications, including child sponsorship updates. Liaise with overseas partners to provide accurate, timely updates for sponsors. Oversee CRM database, ensuring data integrity and secure stakeholder information.
Additional Responsibilities:
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Manage office processes, policies, and procedures.
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Recruit, induct, and onboard staff and volunteers.
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Support the development of communication strategies and social media content.
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Assist with planning and executing fundraising events.
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Ensure a safe,and supportive office environment.
Essential Criteria:
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At least 5 years of experience in Admin and Finance (bookkeeping) role.
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Proficiency in Microsoft Office suites and database management.
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Excellent verbal and written communication skills.
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Strong organisational skills, ability to prioritise tasks and manage time efficiently.
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Self-starter with attention to detail and the ability to work independently.
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Resourceful, proactive, and able to think critically.
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Strong interpersonal and collaborative skills.
This post is covered by a genuine occupational requirement and applicants will be expected to clearly demonstrate that they are in sympathy with and will support all aspects of the African Child Trust faith and ethos statement.
To Apply:
Please submit your CV accompanied by a supporting statement to demonstrate your suitability for the role and how your experience matches the person specification. Also, highlight your most relevant, recent experience for this role.
Use of CVs:
Our policy is to recruit our employees based on their suitability for the work to be done. All CVs received prior to the closing date of the role will be considered providing they are accompanied with a covering letter. CV’s will be kept in line with our Data Retention Policy, as required by the General Data Protection Regulations.
ACT is Educating disadvantaged children in Africa, Empowering widows through training in income generation and Enriching communities where we work.
The client requests no contact from agencies or media sales.
Senior Partnerships & Philanthropy Manager
We are seeking a tenacious and results driven Senior Partnerships & Philanthropy Manager to support the development and delivery a brand new strategy for high-value giving.
Position: Senior Partnerships & Philanthropy Manager
Location: Hybrid with occasional travel to Warwick, London, Birmingham
Salary: £50,000 - £55,000 per annum
Hours: Full Time 35 hours per week
Contract: Permanent
Closing Date: Monday 21st April
Interview: W/C 28th April
The Role
As Senior Partnerships & Philanthropy Manager you will role model first class relationship management, hold a portfolio of high profile relationships across partnerships and philanthropy.
You will work closely with the Assistant Director of Fundraising (Philanthropy & Partnerships) to drive high-value fundraising strategies, manage strategic partnerships, and lead a motivated team. You will oversee income generation, ensure best-in-class partnership management, and play a vital role in operational planning and stakeholder engagement.
Key Responsibilities
• Lead, mentor, and manage the Partnerships & Philanthropy team to achieve ambitious income targets.
• Develop and implement high-value fundraising strategies to support both restricted and unrestricted income.
• Manage a portfolio of key relationships and strategic partnerships, ensuring exceptional stewardship.
• Oversee pipeline management, prospect research, and strategic fundraising priorities.
• Work closely with finance to manage VAT, Gift Aid, and GDPR compliance.
• Create compelling fundraising materials, reports, and engagement strategies.
• Collaborate with senior leadership and external stakeholders to advance strategic partnerships.
• Ensure all fundraising activities align with best practices, regulations, and data protection policies.
• Represent the organisation at key meetings and sector events, bringing insights to enhance fundraising efforts.
About You
As Senior Partnerships & Philanthropy Manager you will be a passionate and results-driven fundraising professional with a proven track record in securing and managing high-value partnerships. With deep knowledge of philanthropy and corporate giving, you excel at building strong relationships and delivering impactful fundraising strategies.
Essential skills and experience include:
• Experienced fundraiser with expertise in partnerships and philanthropic giving.
• Proven success in securing and managing six-figure partnerships.
• Strong relationship manager with experience working with senior staff, volunteers, and stakeholders.
• Knowledgeable in philanthropy with insight into donor motivations, giving mechanisms, and trends, particularly in the health charity sector.
• Skilled project manager able to balance multiple priorities and collaborate across teams.
• Effective leader with line management experience, capable of motivating and supporting a busy team.
• Financially proficient with experience in budgeting, Excel, and CRM/database management.
• Excellent communicator with strong written and verbal skills.
• Highly organised and detail-oriented, committed to delivering results.
Benefits Include:
• 10% Employers Pension Contribution
• 28 days annual leave plus Bank Holidays as a minimum
• Flexible Working
• 2 hours per week Wellbeing time out for full time staff
• Apprenticeships, training and development opportunities
• Health Cash Plan
• Company Rewards
• Plus many more great staff benefits!
Please upload your CV and a covering letter outlining your interest in the role, how you meet the criteria of the role. The covering letter should be no more than 2 sides of A4.
Equality and Diversity
The charity is committed to inclusivity and representing the diversity of the communities, it serves. We welcome and encourage applications from all backgrounds and all sections of the community. Applicants will be treated fairly throughout the recruitment process, and the team will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic.
Other roles you may have experience of could include Head of Partnerships & Philanthropy, Senior Fundraising Manager, Strategic Partnerships & Philanthropy Lead, Corporate & Philanthropy Fundraising Manager, Senior Manager – Partnerships & Major Giving, Head of Corporate & Philanthropy Fundraising, Senior Relationship Manager, Major Gifts & Partnerships Manager, Senior Development Manager, Director of Partnerships & Philanthropy. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Campaigns Project Manager
Contract type: Maternity Cover, 12 months, 35 hours per week, with a starting date from June 2025
Location: London, UK subject to the right to work.
UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face per week, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role.
Salary: £43,668 - £45,851 per year with excellent benefits
About WaterAid
Use your skills to play a vital role in changing the world through water. We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Campaigns Project Manager to drive change through water, so millions of people can break free from poverty and change their lives for good.
About the Team
The role sits within the Supporter Marketing team, a team at the heart of WaterAid’s communications with its supporters. The Supporter Marketing team plays a pivotal role in shaping the dialogue with our supporters, defining and facilitating their crucial contribution to driving our mission forward. We are responsible for creating the best supporter experience in the UK, that people genuinely love and feel part of. We build relationships and increase the engagement with our supporters – delivering £37 million income stream from a supporter base of 700,000+ individual supporters, through an audience-led communication programme of diverse channels.
About the Role
As our enthusiastic Campaigns Project Manager, you will be responsible for developing and implementing WaterAid's mass campaigning strategy to influence governments and policy makers, driving campaigning actions through stunning, personal, story-led communications. The purpose of which is to increase our political impact and inspire supporters to advocate to end the water crisis.
This role is a Full-Time, 12 months maternity cover, with a starting date from June 2025. Our offices are based in Canary Wharf, London.
In this role you will lead on developing and implementing WaterAid's mass campaigning strategy to influence governments and policy makers, maximising political impact and supporter engagement, identifying opportunities to test innovative ideas.
You’ll also:
- Devise and manage appropriate supporter journeys for campaigners, developing a relationship with supporters to ensure their support is maximised
- Create phenomenal personal communications, that develop supporter conversations and make lifetime connections
- Help build a team that everyone wants to work with and for, and where people do work that most interests them
To be successful, you’ll need:
- A good understanding of mass campaigning principles, and a strong interest in creating meaningful individual political actions that result in change
- Proven experience in a successful mass campaigning, direct marketing, supporter engagement and/or customer marketing role
- Solid project management experience, with the ability to manage large, complex projects from start to finish, working to agreed timescales and outcomes and with multiple stakeholders
- A passion for creating phenomenal, unexpected, personal story-led creative, which tells of extraordinary human experiences.
Although not essential, we also prefer you to have:
- Experience of volunteers or campaigners’ management
- Experience with new product development
- Hands-on experience of working with budgets and reporting on financial KPIs
- An empathy with overseas development issues
Closing Date: Applications will close 10:00 am UK Time on 14 April 2025. Availability for interview is required on the week of 28 April.
How to Apply: Click ‘Apply’ to upload your CV and an essential Cover Letter.
*Please indicate in the summary the relevant skills and experience you bring that makes you an ideal candidate for this role.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Global Commitment:
Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Who are we?
Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.
We have a membership (Fellowship) of approximately 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.
The essentials …
- Permanent, part-time (21 hours, Tuesday through Thursday)
- £15,600 - £16,500 (£26,000 - £27,500 full-time equivalent)
- Hybrid working with Wednesdays in the Bath office
What you’ll be doing …
The main purpose of this role is to provide customer facing support for the sales and marketing team. Customers will be internal and external and include but are not limited to: institutional and corporate librarians and information professionals, 3rd party sellers, authors, editors, book purchasers, representatives and agents globally.
Overall responsibilities / requirements …
- Support the sales team in managing agreements and licenses
- Support the sales and marketing teams in managing data requirements and reports (internal/external)
- Offer a high level of customer service to existing and potential customers
- Provide customers with marketing information and materials
Key accountabilities …
Sales and customer service:
- Offer support for customer queries on pricing, renewals negotiations and Rights Retention
- Support institutional renewal reminders processes
- Work with partners (PLS/CCC & others) to provide metadata to ensure all products are included in relevant databases quarterly
- Download reports as required from 3rd party sellers
- Work with 3rd party partners to enable member access to subscribed content
- Maintain a list of article pay-per-view (PPV) pricing and review twice yearly to maximise income
- Payment of royalties with the Sales and Customer Services Manager
- Create and upload MARC/Kbart files to website for libraries
- Quarterly subscription comparison
- Updating member email addresses in Lyell (from lists provided by database manager)
- Product updates on the online bookshop
Marketing:
- Marketing support and data entry for leads and opportunities
- Provide promotional questionnaires to authors/editors
- Creation of Advance Information / New business info sheets/Book order forms
- Creation of ‘most read reports’ to authors – monthly/quarterly
- Geographical content for reps/agents
- Adestra: regular data upload into Adestra from the online manuscript submission system and reporting
- Newsletter creation:
- New title alert newsletters
- Online bookshop sale newsletter
- Online bookshop sale: adding books and removing tags
General:
- Collaborate with colleagues at the Publishing House to share and maximise opportunities
- Develop an understanding of the sales processing for institutional subscriptions and book sales
- Contribute to streamlined sales processes resulting from new CRM/website developments
What we’re looking for …
- A high level of clerical and administrative experience in a customer service role
- A good standard of written and spoken English, numeracy and a keen eye for detail
- A self-motivated learner able to work with minimal instruction
- Desire to work in a team environment
- Positive attitude to customer service
- Competent to manage the Microsoft office suite
Essential
- Advanced administrative experience
- Sales office experience
- Customer service experience
- Microsoft office suite
- Strong communication
- Good standard of English and numeracy
Desirable
- Experience with CRM and Microsoft Dynamics 365
The duties and responsibilities highlighted in this job description are indicative and may vary over time. As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post.
A bit about us …
The Geological Society is a registered charity and employs just over 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products.
As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:
- 25 days basic holiday entitlement when you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
- Option to purchase up to 2 days extra holiday days per year
- Contributary pension scheme with 10% employer contribution
- Access to 24/7 online GP with mental health & wellbeing counselling
- Free premium Headspace account for you and 2 members of friends/family
- Discounts and recognition scheme
- Cycle to Work scheme
- Season Ticket Loan scheme
- Life Assurance and Income Protection schemes
- Free access to Royal Academy exhibitions
- Free Geological Society Fellow membership for qualified staff
The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.
All applicants must have the right to work in the UK.
The client requests no contact from agencies or media sales.