Database Administrator Jobs

Are you ready to step up in your career and join Barnardo’s as a Supporter Services and Fulfilment Executive? We are delighted to be searching for an excellent candidate to fulfil this role. Barnardo’s seeks to ensure that children and young people feel safer and happier by running specialist services across the UK and campaigning to make a change. 

This role will manage the daily running of third-party service providers, who are used by the Supporter Care and Services team, wider Fundraising teams, and by the third parties and in-house through KPIs and SLAs. As part of the role, you will manage the stock, storage and fulfilment of all of Barnardo’s new and existing fundraising and marketing materials, ensuring all compliance requirements are met, and operating the procedures and storage services for the team. You will develop and maintain performance reports as required, and will manage, manipulate and update data from multiple sources. You will manage the thanking processes used internally and externally and all associated service suppliers, meeting the needs of supporters, whilst also operating payroll giving administration, processing data and leading the onboarding process of new supporters.

To be successful in the role of Supporter Services and Fulfilment Executive you will need:

• Significant experience working with third-party service providers obtained from the commercial or charity sectors
• Experience developing and introducing systems and processes that improve efficiencies and effectiveness whilst saving costs
• Customer Relationship Management database experience, such as Salesforce
• Experience managing warehousing, stock, and fulfilment services
• Experience developing and working with Gift Aid

Salary: £28,000 - £37,000 
Contract: Full-time, permanent 
Location: Barkingside, London/ hybrid
Deadline: 31st October

If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected]. 
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 
If enough applications are received the charity reserve the right to end the application period sooner. 
 

Do you have experience working with the church in disasters? Do you have a vision for supporting the church to reduce disaster risk and strengthen resilience in communities around the world? If so, then we want to hear from you!

At Tearfund, we  know that in disasters and crises, the local church plays a critical role.Present before, during and after an emergency, churches can and do have a significant impact on disaster risk reduction and resilience building, therefore at Tearfund we seek to equip churches to be  centres of transformation, addressing the  disaster risks that keep people in poverty.

This global role will support our Church-focused work, as part of  Tearfund's  'Crisis to Resilience' (C2R) corporate priority, and will play a special role in coordinating and supporting projects which cut across a number of teams.

As part of this role, the successful postholder will focus on a number of key areas, including:

• Development and/or adaptation and promotion of key C2R resources, policies procedures and materials
• Learning, Research and analysis (internal and external) to strengthen the evidence based for the role of the church in disasters
• Training and communications support with a focus on C2R
• Church/faith network engagement with a focus on disasters and emergencies

The successful candidate will be highly organised, self-motivated and able to multi-task in the face of competing deadlines. Applicants should have strong written and verbal communications skills, and  will have proven experience in the following areas:

• Creating training and communication materials, policies, guidelines, policies and procedures
• Working collaboratively with peer organisations in emergency response and disaster risk management work 
• Project administration 
• Research, evaluations or other learning activities
• Working with churches and/or national  partners in a relief or development setting
• Working cross-culturally

Are you the person we are looking for?

Location: This is a global role and can be based in any country where Tearfund is registered and legally able to employ staff.

Applicants must be willing to travel (approximately 4 weeks per year) and should have excellent written and spoken English. 

Hybrid working in the UK: This role is eligible for hybrid working in the UK and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

All applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

We are looking for a dynamic and detail orientated leader to cover our Head of Learning and Development role to ensure that our people learn the skills and gain the knowledge that they need to do their best work with our clients.

About the role:

We're looking for someone with the values, skills and knowledge to lead our learning and development function for a fixed period that will include project, budget, team and people management, developing new programmes of learning, commissioning training, developing an annual training plan and developing current systems and processes.

Particular projects and workstreams that you would pick up in this role would include developing and rolling out a new programme of learning for our night staff, increasing our benefit from apprenticeships and building on our existing training for future, new and established managers.

Hybrid working is the norm for us at the moment, so a mix of home and office working is what you'll get, as well as our other benefits. The Learning and Development Team share responsibility for opening up our training spaces across London, so expect to regularly (roughly 2 days per week) be working across multiple sites including Vauxhall and Leyton. It's a great opportunity to network with staff across various SHP services.

About you:

If you love learning, are able to manage people and priorities, implement projects, introduce change and new processes and want the variety of a role that combines strategic, operational and training work, this role is for you. We work in a changing and pressured environment, but you'll be working in a great team, dept and organisation - and there's also the constant reward and satisfaction of making a real contribution to preventing homelessness and transforming lives in your work.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

If you’d like to find our more about the role and would like to have a brief conversation with the role’s manager, Howard Rosenthal (Director of HR & OD) please contact our recruitment team

Closing date: Sunday 20th October at midnight

Interview date: Week commencing 28th October at our Head Office in Kings Cross

Job Title: Finance Officer
Reporting to: HQ Finance Manager
Hours: 37.5 per week
Salary range: £32k to £35k
Principal Location: London, hybrid with a minimum of 3 and an expectation of 4 days in the office per week.

Street Child is one of the world's fastest-growing children's charities. In less than 15 years we have made a material impact on the lives of nearly a million children - but the desire, potential and need to go so much further, and to reach millions more children in need of safety and a quality education, is what motivates us every day. Strong finance functions underpin everything that we want to achieve as an organisation and this role is a vital part of this.

Role Purpose:

This role is a key member of the busy HQ finance function. The role is primarily focused on HQ finances and will also work with the colleagues across our global finance team. The role offers the chance to work across a number of finance functions, including: management accounting, supporting year end audit, Accounts Payable and Accounts Receivable and working on some of the subsidiary charities; and so it provides a great opportunity to experience the full breadth of finance work in a charity across all functions in a varied and interesting role.

It is essential that the applicant can juggle the complexities of a busy role with has varied work priorities. Key stakeholders are the HQ Finance Manager, Finance Director and the HQ based fundraising team. The role works alongside the Finance Assistant and plays a role in oversight and coaching of this role. Street Child is implementing a new CRM system and this role will feed into the development of new processes and procedures and use both the CRM and finance system and ensure full reconciliation and data trail between the two systems.

Key Responsibilities:

1) (40%) Deliver all functions related to Accounts Receivable and CRM:

• Ensure that all income from a variety of different sources is correctly and accurately recorded in the finance system and CRM (which is under development) on a weekly basis.
• Supporting with work on accounts receivable including accessing, downloading and saving in a systematic manner reports from donor portals, bank account and other sources.
• Working with colleagues in Fundraising to analyse and code income reports in Excel and uploading it to the Finance system on a timely basis, at least weekly. Following up on how to code any income which is not allocated to a source.
• Working closely with colleagues in Fundraising to ensure prompt collection of outstanding balances from customers, and sending out monthly debtor balance statements.
• Raising donor invoices and requests for payments, and issuing donor receipts.
• Income and customer account reconciliations and revaluations.
• Any other responsibilities relating to Accounts Receivable.

2) (40%) Month end reporting and reconciliation and subsidiary accounts:

• Complete all balance sheet reconciliations, including bank and petty cash reconciliations and submit for approval by HQ Finance Manager.
• Once CRM system is in place, undertake reconciliation processes between finance data and CRM data.
• Carry out monthly revaluations of bank accounts.
• Ensuring supporting information for transactions is correctly stored in electronic format on Teams such as bank statements, remittance advices, credit statements.
• Assist in preparation of internal reports, including working with Operations Department and Finance department to review their monthly reports.
• Take responsibility to deliver the management accounts of two subsidiary companies: Children in Crisis and HQ transactions of Africa Educational Trust.
• Compile information for Gift Aid returns.
• General support and assistance to the team including administrative duties and managing the office post.
• Other ad hoc support to the wider operations team as may be required.
• Audit: support with the year end audit and provision of supporting information to auditors.

3) (20%) Lead the Accounts Payable process:

• Whilst the Finance Assistant is responsible for all payments, the Finance Officer has a lead role in ensuring that all invoices are paid on time, in an efficient manner and that the finance system reflects the transactions within the correct accounting period and correctly coded in the system – including account code, cost centre, project code and donor code.
• Determine most efficient payment platform to process international payments, and ensure that recorded in the finance system at the correct conversion rate.
• Be a point of contact with the Foreign exchange agents to quickly resolve any questions.
• Work with the Finance Assistant to ensure accurate and timely recording of all approved supplier invoices, requisitions, staff expenses and other expenditure in the accounting system and that all supporting documentation for all transactions are uploaded.
• Ensuring that there are at least two payment runs a week and additional runs as required; overseeing the process to ensure that all invoices for payment are correctly approved by the budget holder, setting up payments on online banking platforms and sending out requests for payment approvals to payment authorisers and verifying that all payments are fully approved in the banking platforms by the deadline set. Providing cover to set up payments when the Finance Assistant is not available.
• Managing monthly staff credit card reconciliations and ensure that these are returned on time with all receipts and invoices and checking and reviewing classifications, with follow up as required.
• Carry out monthly Creditor account reconciliations ensuring that all balances are valid and backed up with appropriate supporting documentation.
• Fully deliver the set up all payroll payments in time for the monthly pay day. This involves ensuring correct amount and currency of payment (which may differ from the salary of the individual’s employment contract) and method of payment across all HQ staff.
• Any other responsibilities from time to time.

Person Specification

Education / Qualifications

Essential:

• 5 GCSE at Grade C or above including English and Maths
• Post-GCSE qualification such as A-Level or T-level or equivalent Degree
• A Good understanding of double entry bookkeeping
• Part qualified accountancy qualification

Desirable:

• Full Accountancy qualification

Experience and Knowledge

Essential:

• IT Literate with strong Excel skills
• Familiar with using Teams
• Experience of working in a similar role
• Experience of using a CRM

Desirable:

• Charity or third sector experience

Skills and Abilities

Essential:

• Attention to detail
• Highly organised and self-motivated
• Flexible and able to manage multiple tasks at one time.
• Good written, verbal and presentation skills
• Ability to work under pressure and to tight deadlines
• Fast learner whilst not afraid to ask for help!

Desirable:

• Shows initiative in identifying problems and posing solutions
• Persistence and tenacity

Other:

Essential:

• Pro-active communication style including keeping team-members informed and updated as necessary.
• Work co-operatively and collaboratively with colleagues, other departments and other external contacts
• Strong communicator and able to explain work to other team members

Desirable:

• Good Interpersonal skills

Full time hours of work are 9am to 6pm Monday to Thursday, 9am to 5.30pm Friday.  Work outside of core hours may be required for events.  Part time and flexible working applications are welcome. 

Job Description

The successful applicant will line-managed by and work closely with the Head of Practice Management (HoPM). It is essential though that they are self-motivated and can work independently as the role has sole responsibility for communications.

Key tasks

· To establish and maintain a communications strategy and plan for Chambers, utilising the latest in digital communication methods.

· To manage the promotional activities of Chambers, its Practice Teams, and individual members, by managing and developing:

o Its website and social media,

o Webinars, podcasts and other digital training methods,

o In-person training and promotional events.

· To assist the HoPM by promoting Chambers to professional clients.

· To manage the promotion of Chambers via the media.

· To manage and promote engagement with legal associations, charities and NGOs to further the ethos and business of Chambers.

· To promote Chambers and its members to relevant legal directories.

· To assist with the development and promotion of campaigns organised or joined by Chambers.

· To undertake internal communication work building a culture of engagement across Chambers.

The above tasks will include:

· Identifying newsworthy cases and issues upon which Chambers may wish to engage, including through liaising closely with members of Chambers and the Practice Management Team (PMgT) to identify notable cases and issues upon which we may wish to engage.

· Working under the direction of the HoPM to assist in the practice development of individual members.

· Engaging barrister members and pupils to produce high quality training and promotional material for the website and social media, including content production such as webinars, podcasts and vlogs.

· Ensuring the website is:

o Accessible, attractive, interesting and as useful as possible to our professional and lay clients,

o Optimised to achieve top search engine ranking,

o Up to date, with members’ pages regularly reviewed, and news items frequently added,

o A source of training materials and information relating to our work and ethos, including webinars, vlogs, blogs and ‘how to’ guides.

· Ensuring a variety of social media platforms are utilised to optimise the footprint of Chambers, and to promote news about Chambers’ cases and other activities as quickly, professionally and as widely as possible.

· Identifying potential new clients to the PMgT and assisting them in the promotion of Chambers.

· Maintaining and developing professional client contact lists, mailing lists and databases, in conjunction with the Practice Teams and PMgT.

· Coordinating, advertising and managing training and promotional events in conjunction with Practice Teams and the PMgT.  This to include maximising outcomes from events.

· Liaising with outside bodies, including legal associations, charities and NGOs to promote the engagement of members of Chambers and the standing of Chambers as a whole.

· In conjunction with the HoPM and individual members, coordinating and drafting submissions to legal directories.

· Developing and maintaining effective relationships with journalists, media outlets and prominent actors in the human rights field to optimise the exposure of members and Chambers as a whole. 

· Maintaining and developing promotional material for Chambers to reflect and promote its ethos.

· Assisting with the production of Chambers promotional material, including sophisticated marketing materials by utilising the latest advertising platforms optimised for social media.

· Monitoring, evaluating and reporting on key communications activities, to help refine and improve the strategy.

· Working to a budget set by the Chambers’ AGM and reporting to the Staffing / Planning Committee and Chambers’ Meetings as requested.

Person Specification

The individual will have:

· A clear understanding and commitment to the ethos of Chambers.

· Experience of developing and maintaining an organisational communications strategy.

· The ability to think creatively and demonstrate a very high level of attention to detail.

· A strong technical understanding of website and social media platform management and content production.

· Experience of the use of a range of digital communications for promotion and development.

· Experience of planning remote, in-person and hybrid events from inception to delivery including working with outside agencies.

· The ability to draft clear, engaging copy and undertake editing, under pressure.

· Strong interpersonal skills.

· The ability to work both in a team and on own initiative.

· Strong administrative and organisational skills, with the ability to prioritise.

The successful applicant will be confident and articulate, and may have relevant experience in the NGO, international organisation, development or charity sector.  A general understanding of the way the legal profession is organised and works will be helpful but not essential.

We offer excellent working conditions in a friendly and modern environment; training opportunities; annual pay reviews; a contributory pension scheme; and 25 days paid annual holiday in addition to statutory bank holidays and any weekdays when Chambers is closed.

The covering letter is your opportunity to tell us why you would like to work at Garden Court North Chambers and to highlight the skills and experience you have which make you a suitable candidate for this role. 

Applications without a CV and covering letter will not be considered.

The deadline for applications is 9am on Monday 28 October 2024. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment.

The Royal Hospital Chelsea is seeking a passionate and skilled Trusts & Foundations Officer to join our dedicated team on a part time basis and help secure vital funding to support our mission. By securing grants and building long-term relationships with charitable trusts and foundations, you will play a pivotal role in ensuring the continued care and wellbeing of the Chelsea Pensioners.

The Role:

As the Trusts & Foundations Officer, you will take ownership of an exciting and diverse portfolio of charitable trusts, foundations, and other grant-giving organisations. Reporting to the Head of Trusts and Statutory Fundraising, you will work to grow both restricted and unrestricted funding to help meet the Royal Hospital’s long-term income targets. This role requires strategic thinking, and the ability to develop and nurture lasting relationships with funders.

Key Responsibilities

As the Trusts & Foundations Officer you will assist in identifying new funding opportunities to expand the existing funder base, work closely with all departments to develop tailored proposals and implement the organisation's fundraising strategy. You will maintain a rolling programme of bespoke grant applications while building and stewarding long-term relationships with funders. The role includes supporting the Head of Trusts and Statutory Fundraising with donor communications, trust and statutory fundraising applications, submitting timely reports, and maintaining accurate records.

About You:

The ideal candidate will have at least 1-2 years’ experience in a relevant fundraising role, and a good understanding of the voluntary sector funding environment. They should be skilled in researching and developing new funding pipelines, managing multiple contacts, and have excellent writing, proof-reading, and organisational abilities. Financial literacy and budget management are essential, alongside IT proficiency and familiarity with CRM systems like ThankQ. Candidates should have experience raising funds from trusts and foundations, managing donor relationships, and working to targets and deadlines.

About Us.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

Our selection process.

Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:

• Ask for references from those you have listed on your application form
• Check your right to live and work in the UK
• Check any declarations you have made on your application form
• Ask you to complete a medical form
• Carry out an Enhanced DBS application.

Grade: 6

Hours: Permanent. Full time, 37.5 hrs per week. Flexible working will be considered. 

Responsible to: Retention Manager

Direct reports: n/a

Location: Remote (UK) with occasional travel to our HQ, Truro Cornwall. Or Truro, Cornwall (Hybrid, with office and working from home)

Role purpose

This is an exciting new role in the team which will support the growth of the Retention programme by supporting on the delivery of campaigns and supporter journeys (including ShelterBox Book Club), and helping to optimise the processes, systems and ways-of-working across the team.

The successful candidate will join a supportive and vibrant team in our mission to deliver best-in-class donor experiences and grow unrestricted income, inspiring UK individuals to become long term supporters of ShelterBox. Reporting to the Retention Manager this post will work flexibly across the Retention Team, working with the Retention Officer and Book Club Coordinator to deliver engaging supporter experience to our existing individual supporters.

Over the coming year ShelterBox is transitioning to a new CRM system (Dynamics 365), and the job holder will be involved in supporting team SMEs with set-up and user-testing the relevant functionalities on the new system, including configuration of campaigns and supporter journeys.

Who we are looking for

We are looking for a talented, well-organised individual with an interest in international aid, and who is keen to develop their fundraising experience.

The successful candidate will be practically-minded and methodical with great attention to detail – and ideally have a creative touch. They will be confident bringing their skills to a range of different tasks and projects.

They will be an able project manager, have excellent communication and numerical skills and be able to manage their varied workload to tight deadlines.

This role will suit someone who is keen to learn and is a natural communicator that can create meaningful relationships across the organisation as well as with external suppliers.

Duties will include but not be limited to:

· Proofing support with appeal copy and artwork, campaign and Book Club emails and our supporter engagement magazine.

· Working with the Retention Officer to create and update campaign reviews.

· Create engaging thank you letters for our appeals and engagement activities.

· Work alongside the Retention Manager to develop our existing supporter journeys. Creating new content where necessary and working with internal and external stakeholders to implement journey processes.

· Lead on the gift aid digital journey. Creating emails and landing page copy.

· Working alongside the Website team to create appeal page content, including creating relevant CRM coding, ensuring seamless integration with our CRM and reporting systems.

· Help develop fundraising materials by sourcing impactful photos and case studies from our internal asset library.

· Support the team with the transition to our new CRM system in 2025. Including user guide testing, journey creation etc.

· Be part of the data checking team, reviewing outgoing data files before they go to our print partners.

· Assist in the delivery of major disaster appeals.

- Supporting the delivery of reactivation, upgrade and engagement campaigns across Book Club and traditional audiences.

· Assist in Book Club social media content planning and creation, as well a community page moderation.

· Supporting with Book Club inbox.

· Supporting with ad hoc Book Club admin tasks.

· Working with the Book Club Coordinator and our Book Club volunteers to deliver virtual events and face-to-face club meetups for the Book Club community.

- Handle administrative tasks such as organising meetings, taking minutes and following up on agreed actions – ensuring that project documents, and plans are kept up to date.

· Ensure that Retention and Book Club invoice and PO logs are kept up to date.

· Keep up to date with developments in the fundraising sector, particularly in relation to best practice.

· Any other duties as deemed necessary to support the Retention team, including some out of office working hours during high profile disasters.

We are hiring a part time Sanctuary Support worker to work in our crisis cafes. We have availability within Barnet and Enfield sites. The service is open 4.30-10pm Monday – Friday and 12.00 – 6.00pm Saturday and Sunday - 7 days a week

The Sanctuary (Crisis Café) is a service for all residents experiencing emotional distress, and at risk of developing crisis. The café is open 4.30pm – 10.00pm Mon-Fri, 12-6pm Sat & Sun. We provide helpling support, initial support meetings to immediately manage with the clients the distress they are in. We then coproduce support plans with clients and offer 121’s,support groups and workshops as well as a social and supportive place to be.  

The support worker will be experienced in working with people in distress or who have mental health issues, highly organised and have excellent people skills.  

Job title: Senior Data and Innovation Manager

Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester or Birmingham

Salary: £43,500-£47,500 (London) or £42,000-£45,500 (Manchester and Birmingham)

Hours: full-time (37.5 hours per week), part-time considered (minimum 30 hours per week)

Contract: Permanent

Overall purpose

Reporting to the Director of Finance and Operations initially, the role holder will have technical leadership and overall responsibility for managing the Data and Innovation team. This team helps Breaking Barriers maximise the value of its data, by conducting analysis and managing the CRM (Salesforce) and related software.

The team works across all areas of the organisation to improve processes, unlock efficiencies through automation and generate insights from data. They ensure that data is utilised to inform any innovations or refinements to our services.

The successful candidate will be an entrepreneurial manager with a high level of data literacy. We are looking for someone strategic, highly organised and a strong people and team manager. They will be confident at communicating data in a variety of ways to a large range of audiences, identifying key take-aways and the broader implications of the findings on our clients and programming. They will also be able to train others in key data analysis and communication skills.

Breaking Barriers is a fast-growing organisation, the ideal candidate will embrace the challenge of growing the team and Breaking Barriers’ data presence externally.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Which location you are applying for
• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Membership Services Assistant
Advancement
Full-time
Permanent
£28,144 per annum
Application Deadline: 12pm (midday) on Monday 28 October 2024

The British Museum is seeking a Membership Services Assistant to join the Advancement department. The main purpose of this role is to deliver excellent customer care to Members and provide administrative support for the day-to-day running of the Membership Office.

Key areas of responsibility:

• Accurately process all new Membership applications, renewals, gift aid declarations, payments (including direct debit), event ticket applications, postal applications and donations to agreed procedures and service level standards.
• Deal with all general enquiries and correspondence, on the telephone, in writing or by email to agreed standards and procedures, escalating issues as necessary.
• Ensure data integrity is maintained, accurate data recorded and data processing protocols are adhered to at all times. Handle other relevant data processing and administration as required.
• Support the administration and organisation of Members' events as necessary and where necessary attend events outside of general working hours (TOIL will be given).
• Support the Membership Services Manager: Member Relations and Membership Services Coordinator: Member Relations as necessary in other tasks and duties related to customer care of Members.

About you:

• Educated to GCSE level or equivalent; English and Maths essential
• Experience of dealing with the public and diffusing difficult situations
• Excellent telephone manner and strong written correspondence skills
• Evidence of excellent customer service skills with experience in direct customer service, e.g. retail, reception, public affairs
• Experience of using CRM Databases or similar software and capable user of Microsoft packages
• Accuracy in data entry and excellent attention to detail
• Proven organisational and communication skills
• Ability to evaluate and improve repetitive tasks and procedures
• Enjoys working with people, as well as in a busy office environment while taking responsibility for a variety of tasks

About the British Museum:

Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists Dürer, Michelangelo and Rembrandt.

You can view a selection of our impressive collection of prints and drawings in our .

The Museum offers a competitive benefits package including:

• Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
• Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
• Interest-free travel, bicycle, and rental deposit loans
• Professional and personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

Additional details:

For more information about this role, please see the job description.

If you have any additional needs that we should be aware of in order to support you with your application, please provide details

The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.

We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you.

The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Fundraising Officer

Salary: Up to £28,000.00 Per Annum, Plus Desirable Benefits

Full-Time, Permanent Position

Based at Port Lympne Hotel & Reserve

This is a newly created and pivotal role in The Aspinall Foundation’s small fundraising team. The Fundraising Officer will be responsible for the delivery and implementation of the charity’s key adoption fundraising programme and supporting the effective running of the Department as a whole.

Within this role, you will work closely with the Head of Fundraising to lead and manage key fundraising initiatives, including adoption programs, lottery communications, and a variety of in-person and virtual events. Responsibilities include improving donor acquisition, retention, and stewardship across multiple channels, while also supporting community fundraising and merchandise efforts.

The candidate will work closely with internal teams and external suppliers to develop compelling fundraising materials and maintain strong relationships with donors and volunteers. Additional duties include ensuring compliance with fundraising regulations, monitoring budgets, and providing administrative support to the Fundraising Team as needed.

A full job description is available on request.

Who we are looking for:

We are seeking a candidate who has a proven track record and passion for delivering exceptional customer support. The successful candidate will possess excellent IT skills, including proficiency in MS Office applications (Word, Excel, Outlook, PowerPoint), and have prior experience using CRM databases. A broad education, combined with outstanding communication skills and meticulous attention to detail, is essential.

The candidate must be adaptable, able to respond to changing demands, and collaborate effectively within a busy team environment. While knowledge of GDPR and previous experience in the charity sector are preferred, they are not mandatory. Above all, the candidate should be dedicated to providing an exceptional experience to our supporters, ensuring they feel valued and appreciated.

A warm, engaging personality, a team-player attitude, and a genuine passion for animal conservation and rewilding are key. If you have a personal connection to our cause and a desire to make a real difference, we’d love to hear from you!

Contract details:

This is a full-time, permanent position, working 40 hours per week, Monday – Friday, 9-5pm. This role is based at Port Lympne Hotel & Reserve near Folkestone and Ashford. All applicants must have the right to work in the UK. A reliable mode of transport is recommended due to our remote location

About The Aspinall Foundation:

The Aspinall Foundation’s mission is to prevent the extinction of endangered animals. Our overseas project teams work with communities and Governments in Gabon, Congo, Madagascar, South Africa and Java to develop a balanced and sustainable future with wildlife and people living harmoniously side by side. By working in partnership with our two wild animal parks in Kent we have rewilded hundreds of captive-born endangered animals back to their natural habitat to support and restore native wild populations.

Why you should join us:

As well as walking to work surrounded by the calls of Howler monkeys and the roars from our pride of Lions, you will also join a supportive team who are passionate about their place of work.

You can also expect a host of other benefits including:

• 28 days annual leave inclusive of bank holidays, rising with length of service. (Pro-rated to start date)
• Comprehensive training and development opportunities, including workshops and e-learning
• Unlimited free entry for you and a person of your choice into both of our parks as well as friends and family tickets.
• Exceptional discounts on food, retail and accommodation at our parks.
• Numerous retail discounts and access to a 24-hour counselling line through our Healthy Extras Scheme.
• Company Pension.

Please note, this role may close early if we receive a high volume of applications.

To apply: If you want to work in an exciting and unique environment where no two days are the same, please email your C.V. and covering letter

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Advocates to join our team in the Glasgow area. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

This is an exciting opportunity for Advocates to join and shape this service covering Glasgow. Your role will require you to travel to locations such as clients’ homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 2 Award in Independent Advocacy with disciplines suitable for the role they work in.

Benefits:

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; midnight on Sunday 27th October however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

NB:

If you don't already hold the Independent Advocacy Qualification, and you are successful in your application, it is a requirement that you complete this within 12 months of commencing the training.  VoiceAbility will fund this training.

Are you seeking meaningful work making a real difference to the lives of individuals?

The Campden Charities are seeking to appoint a full time Grants Officer to join our diverse grants team.

A key appointment as we continue to drive our services, grant programmes and ongoing development of our outreach and publicity strategy.

The Campden Charities is a permanently endowed trust assisting individuals on the lowest incomes in the old parish of Kensington.  The area is one of extreme contrasts and includes neighbourhoods with significant levels of deprivation and need. The Charities awards grants totalling more than £2 million each year via programmes focused on helping individuals on very low incomes to move on in their lives be it through education, training or otherwise supporting employment.

We seek applicants who have an understanding of, and empathy towards, supporting unemployed or low-income individuals and families to improve their financial circumstances. They will be self-motivated, highly organised with excellent attention to detail, an independent thinker yet a team player and computer literate. Our grant-giving programmes are constantly evolving, input from Grant Officers plays a crucial role in shaping them.

You will be working as part of our inclusive team, with the support of your colleagues to help you thrive in your role. We encourage and welcome applications from individuals of all backgrounds, experiences, and ages.

The post holder will work in the office at least 3 days a week and attend outreach meetings in the local area as required.

The deadline for receipt of applications is 5.00pm on Wednesday 23rd October 2024

We will inform those short listed for interviews by Wednesday 30th October.  We regret that we are only able to respond to those applicants.

Interviews will take place on: Wednesday 13th November and possibly Thursday 14th November 2024

Please send your CV and covering letter, indicating your current salary to the email address provided.

CVs will only be considered if accompanied by a covering letter referring to the specific skills and attributes listed in the Person Specification. Generalised covering letters will not be considered.

We are open to interviewing candidates who do not necessarily possess all the requirements in the person specification but who, through their covering letter, demonstrate that they have the right attitude to undertake, and be successful, in the role. 

 If you have any queries please contact the Campden Charities Grants Team. 

Additional information

Place of work: 27a Pembridge Villas, London W11 3EP.  Some outreach work will be expected ranging from one-off events to placements within local organisations or community centres. 

Salary: £31,000 - £34,000 dependent on experience (generous 10% employer's pension contribution rising to 15%  after five years)

Hours of work: 37½ hours, Monday to Friday.  The usual working hours for this post are 9.00 am – 5.00 pm. Some start time flexibility could potentially be offered post-induction/training.

Holiday: 28 days per annum + Bank Holidays.

Training: Training and support in post is provided on an on-going basis and training in specific areas will be offered as need and interest arise. Following successful completion of the six-month probationary period undertaking a Level 3 QCF qualification in Advice and Guidance is mandatory.  There will also be an opportunity to undertake Level 4. The Charities are dedicated to the continuous professional growth of their staff, offering a generous training budget to support ongoing learning and development.

Benefits: Please see job pack for more information on benefits of working for Campden Charities.

Please note this is a full-time job working 5 days a week. We have a hybrid working arrangement in place whereby Grants Officers will be working from the office at least 3 days a week depending on needs of the Charities’ and our beneficiaries. 

The appointment will be subject to a satisfactory basic DBS check and two satisfactory references.

At Cure Parkinson’s we have a simple and powerful mission. We want to find a cure. We have a clear plan to get there. We’re working urgently but it will take some time, and we need the right help.

The Individual Giving and Legacies Manager role sits within the charity’s Public Fundraising team, which as well as Individual Giving, Legacies and In-Memory Fundraising, includes Events and Community Fundraising.

The successful candidate will play a vital role in Cure Parkinson’s continued ambitious growth. Joining us at an exciting time for the charity, you would be part of a small but dynamic team with the opportunity to develop and make your own mark.

You will lead the growth of our Individual Giving programme, bringing new donors on board across traditional and digital streams. You will be responsible for the retention and reactivation of supporters, maximising their lifetime value; ensuring the best possible supporter experience and delivering annual net income growth in individual giving.

You will also lead our small legacy programme, which has huge ambition for growth; maximising the opportunities available to encourage new and current supporters to leave a gift in their Will. You will be responsible for any legacy administration, working alongside internal and external parties to ensure that all estates are correctly administered, and that we realise the full value of the legacies left to Cure Parkinson’s.

You will be working with supporters to answer their questions about legacy and in-memory giving, and working with the next of kin to ensure that their loved one's legacy is cherished.

We are looking for a creative thinker that has enthusiasm and motivation to lead these areas of work. You will have strong interpersonal and communication skills, both written and verbal, as well as being a collaborative team member. You will be supported by the Head of Public Fundraising to achieve transformational results across Individual Giving and Legacies. And ultimately you will be contributing towards changing the future for people living with Parkinson’s across the world.