Data Support Manager Jobs

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness.

Title: Senior Practitioner Psychologist (internally this role is known as Senior Skylight Psychologist) 

Qualifications: You must be a Practitioner Psychologist qualified for at least 18 months and registered with the HCPC

Hours: Part-time and full-time opportunities available, Monday to Friday. We understand prospective candidates may want to take on this role alongside other commitments. Therefore, we are very open to considering a range of part-time working arrangements in line with Crisis’ Flexible Working Policy. Please let us know what working arrangements you are looking for when completing the application form.

Salary: Full-time salaries are as follows:

• 18 months to 4 years qualified - £53,755 (Regional), £57,755 (London) per annum FTE. 

• 5 to 7 years qualified - £56,454 (Regional), £60,454 (London) per annum FTE. 

• 8+ years qualified - £60,504 (Regional), £64,504 (London) per annum FTE. 

Please note if you are working part-time these salaries will be pro rata. Our salaries are fixed to counter inequity, and we do not negotiate at offer stage. 

Location: Crisis Skylight Brent, 1-2 Bank Buildings, High St, London, NW10 4LT. This is a mainly onsite role, so you can meet face-to-face with our members and team, but some homeworking is an option in line with Crisis’ Hybrid Working Policy.

About the role  

We are committed to ending the homelessness of more people using our direct services, including people with complex needs. To do this, we are seeking either full-time or part-time Practitioner Psychologists to join our fantastic team in locations around the UK.  

In this role, you will be supporting our diverse operation in Brent that includes the Skylight Service, the commissioned Single Homeless Prevention Service and The Single Homeless Refugee Service. You will also get involved in our outward facing place-based work that aim to shape better system responses to homelessness, working with colleagues from the Local Authority and NHS and the local community and voluntary service.

You will form part of the local Leadership team, supporting the implementation of Psychologically Informed Environments (PIEs).  You will support the delivery of our work to members by offering training and leading reflective practice for staff and providing direct services to members at times.

You will also be a part of a national psychology team made up of a Lead Clinical Psychologist, two Regional Lead Clinical Psychologists, and seven Practitioner Psychologists as well as one Assistant Psychologist and Trainee Clinical Psychologists on placements. 

At Crisis, we understand more and more Practitioner Psychologists are taking on multiple part-time opportunities within the NHS, private practice and the third sector as this has been the case with our own team. Crisis and our members have benefited from employing people with a variety of different work experience and we are therefore open to considering a range of part-time working arrangements. This an opportunity for you to work within an agile and progressive charity where you can influence psychologically informed ways of working to end homelessness for good.

You will join an extraordinary team of frontline lead workers with a focus on people facing homelessness who have survived a range of difficult and traumatic experiences.  

About you  

We are looking for people who are community focused and driven by our shared values. This role brings a real opportunity to be creative and flexible in our approach to working psychologically with people who face multiple disadvantages, and to support the staff teams via training and reflective practice.

There are opportunities to provide direct support as well as working extensively with local teams and other parts of the organisation to influence policy and practice developments. We are looking for someone with post qualification experience of working within complex systems and you may have direct experience of working with people who experience homelessness.

You will be excited by the prospect of working innovatively to deliver services locally alongside the Skylight team, as well linking in closely with the wider Psychology team to develop the service.  You will be committed towards social justice, and to being an advocate for those we work with and for breaking down the systemic barriers that exclude those who need most support.

We welcome informal conversations to learn more about the role with a member of our Practitioner Psychology Team, please email us and we will arrange a call. If you would like to visit the Skylight prior to applying that can also be arranged.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly.  

• And more! (Full list of benefits available on website)  

As a member of the Practitioner Psychology Team, you will have:

• Access to funds to support CPD as part of a wider commitment to ensure meeting HCPC standards. 

• Reimbursement of costs to join a professional body (e.g., ACP/BPS) 

• Bi-annual away day with the Team 

• Access to high quality clinical and professional supervision 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively.  When answering the screening questions please do be thorough, reflecting on your experience to date and using relevant examples. At least two members of staff score all applications.

Closing date: Sunday 19 January 2025 at 23:59

Interview date and location: Wednesday 12 February 2025 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, London, NW10 4LT. 

Can I use Artificial Intelligence (AI) technology for my application? 

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

Salary  £52,832-£70,442 (Pro-rated if part-time)

Hours  This permanent position is offered as a full time 37.5 hours/week or 0.8 FTE part-time role.

Are you a strong leader with a passion for the environment?

The South East Rivers Trust is recruiting a new position of Chief Operating Officer. This is an exciting opportunity to lead the operations of an ambitious rivers trust on a rapid growth trajectory. 

The Role

Are you a strong leader and collaborator looking to take on a challenging and rewarding role that will make a positive and lasting difference to rivers and the aquatic environment in the south east of England?

You will lead the core operational teams and functions of the Trust and your appointment will implement a new structure for our organisation. For the first time, all central operations will sit in one team (c.17 people), including HR, finance, health and safety, project and programme management as well as our Restoring Rivers and Catchments team which implements high quality practical river and catchment enhancement work on the ground.

You will be part of the Executive and Leadership Team supporting the good governance of the Trust and working closely with the Board of Trustees. You will implement our recently launched 3 year plan and shape the long-term future of the Trust. If you are a strong leader excited by change and enjoy inspiring those around you, we would love to hear from you.

About us

The South East Rivers Trust (SERT), is the river restoration charity for the South East of England. Our vision is that rivers across the South East are clean, healthy and rich in biodiversity. Our mission is to restore and protect rivers and their catchments against multiple threats and a dramatically changing climate. We do this by:

• delivering evidence-based and nature-based solutions on land and in rivers;
• inspiring and empowering more people to protect rivers for the future.

Working at SERT is rewarding, fulfilling and busy. We work collaboratively and with passion, and this is reflected in our core values of: delivering high quality work, using expertise and scientific understanding, building good and effective relationships, and bringing positive energy to all we do. With rivers and catchments needing serious action to survive, our aims are growth and impact – so you’ll be comfortable with challenges and excited by change. If this sounds like an environment that you would thrive in, we would love to hear from you.

How to Apply

For further details and to apply, click on the 'Apply via website' button. The closing date for applications is Sunday 19th January 2025.

If you would like to discuss the position please email with your enquiry and we will arrange to call you back.

Please note: All applicants must have the right to work in the UK. We do not sponsor applicants from overseas.

Are you ready to take the next step in your fundraising journey? Are you committed to making a difference for children and young people? Do you thrive in a supportive, values-driven communities? Then this could be the change you are looking for!

We are recruiting a Senior Fundraising Officer, with experience of working with trusts and foundations, and statutory funding. Working alongside our Head of Partnerships and Communications and Marketing Lead, you will be responsible for identifying funding opportunities, developing winning bids and nuturing relationships with funders, to help resource our mission, to help every child to succeed. We are a small, supportive team that invest in our staff teams professional and personal development and wellbeing.

The Winch is an ambitious youth and community charity based in Camden, London. We deliver a 'cradle to community' offer, supporting children and their families from birth to their transitions to adulthood, and beyond. 

The Wallich is one of the most important organisations working to combat homelessness in Wales. The Wallich has grown in size over the last decade, making us the largest Welsh-focused charity working in the sector. But with 132 services, 500 staff and supporting 8,000 people a year, we have so much more to do.

After a detailed review of our fundraising, we are looking for an experienced Head of Fundraising to build on our solid foundations. We want someone with imagination and proven expertise to create a bold income generation programme that will help us to continue innovating and enable us to deliver our mission to end homelessness in Wales.

You will have to guide our team of talented fundraisers, introduce and grow initiatives to meet your fundraising targets and you will galvanise a willing organisation to engage with our wonderful donors. We need to build our income from individuals and from our events, as well as grow our incredible partnerships with businesses and our Wallich community.

If you share our ambition and our values, we have the resources and support you need to succeed. You will be joining a determined and courageous organisation which makes a huge difference, every day, to the lives of people across Wales.

Hours of Work: 37.5 hours per week, Monday – Friday 09:00-17:00 with some flexibility

Location: Hybrid-working with requirement for periodic travel to The Wallich, Cardiff Hub, 18 Park Place, Cardiff, CF10 3DQ

Purpose of Role:

As part of the Senior Leadership Team, you will take strategic ownership of income generation across all fundraising income streams. You will lead the development, implementation and delivery of innovative fundraising strategies to drive growth in individual giving, community and events fundraising, corporate partnerships, and support fundraising from trusts and statutory grants whensoever required.

Role Description
The Programme Lead will play a vital role in driving forward our place-based work, reducing inequalities in access to physical activity. You’ll bring people together across systems to create impactful, community-led change in Staffordshire and Stoke-on-Trent. Through strong partnerships, co-production, and innovative delivery, you’ll ensure local solutions meet the needs of those most at risk of exclusion.

Role Outcomes

• Improved wellbeing outcomes for families in priority areas.
• A connected, proactive system of partners working collaboratively on place-based initiatives.
• Grassroots community organisations are empowered to co-produce and influence local decisions.
• A robust evaluation framework demonstrates tangible impact across systems and communities.

What Does This Mean Day to Day?

• Convene and coordinate partners to create joined-up, place-based approaches to physical activity.
• Build strong relationships with community organisations and decision-makers.
• Support the co-production of activities, ensuring lived experience is at the heart of delivery.
• Develop and deliver knowledge-sharing opportunities across areas like system leadership and asset-based community development.
• Gather and analyse learning to inform decision-making and demonstrate impact.
• Drive a culture of accountability and collaboration across sectors.

How We Value You

• Generous annual leave allowance: 27.5 days upon commencement of employment plus bank holidays, increasing by an additional day per year after two years of continuous employment (up to an additional 5 days).
• Three concessionary days leave over Christmas and New Year (pro rata for part-time staff).
• Death in service scheme up to the value of three times actual salary.
• Wellbeing Grant: £50 voucher per year to spend on health and wellbeing.
• Volunteer day to support an organisation or cause of your choice.
• Up to 8% employer contribution to the pension scheme.
• Reimbursement of the cost of a standard eye test as a user of visual display equipment.
• Access to Cyclescheme.
• Annual CPD courses offered by Staffordshire University.
• Online skills training platform for personal and professional development.
• Access to counselling services.

Join Ovacome and make a real difference to the lives of people affected by ovarian cancer, across the UK!

Are you keen to foster connection, build communities, and create opportunities to make a positive impact? At Ovacome – the UK’s ovarian cancer support charity, we’re looking for a proactive, approachable and enthusiastic Community Fundraising Officer to help us engage supporters and fundraise for our life-changing services.

Role Details

• Location: Home-based (within 1.5 hours of London) or London office-based (includes £300/month London weighting).
• Contract: Permanent.
• Salary: £25,248 - £28,212 per year (full time), pro-rata if part time.
• Hours: 28 hours (part time) to 35 hours (full time) per week.
• Benefits: Flexible working hours, professional development budget, travel reimbursement, and time off in lieu for evening/weekend events.
• Closing Date: Rolling deadline – applications are reviewed as received.
• Interview Format: Two stages via Zoom, the second including a short task.

About Ovacome

Ovacome has been providing support and information to people affected by ovarian cancer since 1996. We run a wide range of services including a support line, peer support groups, awareness campaigns, and health and wellbeing events across the UK. Guided by the voices of our service users, we strive to ensure that anyone affected by ovarian cancer – whether living with a diagnosis, concerned about their risk, supporting a loved one, or working as a healthcare professional – feels heard, informed and part of a compassionate and empowering community. Join our growing team and contribute to a charity that has been nationally recognised for its impactful work.

About the Role

As Community Fundraising Officer, you’ll play an integral role in growing our supporter base and enhancing community engagement. You will support individuals and groups to organize their own fundraising activities, attend events, and collaborate on campaigns that raise awareness and vital funds for our services. Key responsibilities include:

• Delivering excellent supporter care to build and maintain strong relationships.
• Assisting with the planning and execution of fundraising events, from online raffles to annual galas.
• Attending community events to represent Ovacome and support and onboard fundraisers.
• Managing Ovacome’s online shop by fulfilling orders and maintaining stock levels.
• Creating engaging content for our social media, website, magazine, and newsletter.
• Managing and maintaining accurate records of donations and supporter activities using our database.
• Working closely with our communications team to promote campaigns and events.

This is a varied and rewarding role, ideal for someone with a flair for organization, an enthusiasm for community-building, and the ability to juggle multiple responsibilities.

About You

We’re looking for an enthusiastic and empathetic individual who thrives on building relationships and is eager to contribute to our important work. You will bring:

• At least six months of experience in customer service, supporter care, or a related role (voluntary or paid).
• Strong interpersonal and communication skills, with an understanding and approachable personality.
• Excellent attention to detail and the ability to manage multiple tasks.
• Confidence using Microsoft Office and IT systems.
• A proactive and self-motivated attitude, with the ability to work independently and as part of a team.
• Willingness to work occasional evenings or weekends and travel for events.

Experience in fundraising, of social media, or event planning is desirable, but training and support will be provided.

Why Join Ovacome?

At Ovacome, you’ll be part of a supportive and innovative team, where your ideas are valued, and your professional growth is nurtured. We’re committed to flexible working and providing opportunities for you to develop in your role and make a meaningful contribution to the ovarian cancer community.

An exciting opportunity has arisen to join Salford CVS to support a new community engagement and investment programme.

We are looking to recruit a part-time (18.75 hours per week) Development Worker (Movement and Physical Activity) on a 3-year fixed-term contract.

You will lead our role in the Place Partner Investment programme in Salford, funded by Sport England (via GM Moving) and working in partnership with Salford Community Leisure. Salford CVS leads on VCSE engagement and investment, while Salford Community Leisure leads on systems change work.

You will engage and build relationships with VCSE organisations in specific areas of Salford in order to understand barriers to physical activity and existing provisions.

Combining this with knowledge already held at Salford CVS and insight from Salford Community Leisure’s system-wide engagement activity, you will design and deliver an investment programme for VCSE organisations that drives increases in movement and physical activity across various Salford communities.

To be successful, you will be able to engage with people from a wide range of backgrounds, particularly small charities and community groups.

If that sounds like you – then we want to hear from you!

Benefits

• 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
• Paid sick leave – subject to terms and conditions of service
• A compassionate approach to dependants’ leave and compassionate leave to help deal with life’s unforeseen circumstances
• Pension scheme – with 7% employer contribution (and 1% mandatory employee contribution)
• Cycle-to-work scheme
• Membership of the Hospital Saturday Fund via an employer-subsidised scheme (optional and non-contractual)
• RHS family membership (optional and non-contractual)
• Development opportunities – we support and encourage our staff to progress in their careers (including formal training)
• A supportive working culture – we respect and support one another to do the best we can

Closing date: Noon on Monday 13th January 2025
Interview date: Friday 24th January 2025 

We reserve the right to review applications before the closing date should we get sufficient applications.

Chief Executive – Providence House
Location: Battersea, London
Salary: £40,000 per annum + 5% pension contribution
Contract: Full-time, permanent

Are you a passionate and inspiring leader ready to shape the future of a thriving youth and community charity? Providence House, a Christian charity with over 60 years’ experience of serving the communities of Battersea, south London, is looking for an inspiring Chief Executive to lead its mission to empower local children, young people and families.

We’re looking for someone with:

• A personal Christian faith, aligned with our mission and values.
• Proven leadership experience in the charity or not-for-profit sector.
• A track record in strategic leadership, operational management and income generation.
• Exceptional relational and communication skills to collaborate with our team, Trustees, funders, partners and the wider community.

This is an opportunity to bring your vision, expertise and faith to a role where you’ll make a real  difference.

For the Job Application Pack, visit our website (google us). 

Do contact Ian Smith, Chair of Trustees for an informal chat about this role (his email is in the Job Application Pack.

Closing Date: 9.00am, Monday, 13th January 2025

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Come and be part of the 2024 Charity Times Award’s Fundraising Team of the Year!

In this busy role, you’ll assist in the delivery of legacy marketing campaigns across a range of channels, including digital, telemarketing, legacy events and direct mail, and help to promote gifts in wills to internal audiences too. You’ll be allocated your own campaigns to project manage and you’ll monitor income, expenditure and KPI’s for all activity. An important part of the role will be to provide support for the administration of gifts in wills, including managing both legacy enquiries and legacy notifications, ensuring these are handled efficiently and to agreed timescales. This is a great role within a growing legacy program that will build your legacy and direct marketing skills and give you plenty of opportunity for development.

With combined individual giving income growing strongly at over £21 million per annum, this is the perfect time to join an experienced and effective individual giving team.

About you

You’ll have some experience of working in a similar environment such as fundraising, marketing, sales or customer services, or have experience of managing your own projects.

You enjoy the variety of working on campaigns across a range of channels and seeing the results of your work. As a well-organised person with great communication skills, you’ll be at ease liaising with external suppliers and in-house stakeholders across the charity to support the delivery of legacy marketing campaigns. Your close attention to detail will ensure accuracy with campaign reports, record keeping and invoice processing. And you’ll be able to use your excellent writing skills to craft copy that inspires both internal and external audiences about gifts in wills.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please email the Recruitment Team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: 9am on Monday 13 January 2025

We reserve the right to close this advert early due to the volume of applicants.

Interview date: Week commencing 20 January 2025 

Are you able to challenge others on their behalf? Do you want to make a difference to their lives? 

Our service provides independent mental health advocacy to patients within locked secure hospitals and community-based settings where we ensure that patients who are admitted are given a voice to make sure their rights are upheld.

We provide advocacy support for patients with mental health issues and learning disabilities at times when it is important for their wishes and opinions to be heard and their feelings expressed, for instance, representing them during discharge meetings, ward rounds and at multi-disciplinary team meetings.

The primary users of our services are vulnerable adults however some settings do include working with children and young people.

We are looking to recruit a Self-Employed Independent Mental Health Advocate to provide independent and confidential mental health advocacy to qualifying patients and work to agreed outcomes with the patients promoting an understanding of outcomes and options available to them.

You will be expected to work in line with Mental Health Act 1983 code of practice and will be required to produce written reports with the purpose of ensuring the views of the patient is fully represented.

For more information, please view the attached contract delivery specification.

In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the contract delivery specification below. Requirements include:

• Proven practice experience in delivering direct work to children, young people and vulnerable adults in a social care or mental health setting
• Qualified Independent Mental Health Advocate - holder of OIA and specialist unit 306
• Experience and understanding of child protection/vulnerable adult safeguarding procedures
• Ability to maintain professionalism at all times
• An understanding of the importance of listening to children, young people and vulnerable adults without bias or prejudice with a strong commitment to support and develop and opportunities for children, young people and vulnerable adults to engage with the service.

You will be required to complete annual safeguarding and compliance including, Personal Safety, Data Protection, Information Security, Safeguarding and Equality and Diversity. You will be able to subscribe to an e-learning platform provided by NYAS. The platform will provide you with the opportunity to undertake a number of other professional courses that you can complete in your own time to maintain your own CPD. You can do this on the e-learning platform at a significantly reduced cost compared to undertaking each course individually with different providers.

For more information, please view the contract delivery specification below.

Note for candidates - when completing the application form, it is important that you refer to the person specification within the contract delivery specification and detail how you can evidence the criteria.

NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.

We reserve the right to close this vacancy early once we receive a high number of applications.

We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.

NYAS is proud to share that we are a Disability Confident Employer and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.

Work with us to help change young lives.

Brent Food Bank can only function effectively with a core of volunteers who are engaged in all aspects of the foodbank's operation. As the Food Bank becomes busier and as its services grow the Volunteer Coordinator will be responsible for promoting volunteer engagement, the development of our current volunteer community, and the recruitment and development of new volunteers.

We are looking for someone who can think outside the box, embrace new ideas, and work collaboratively to elevate our organisation's brand and messaging. A highly motivated and innovative Brand and Media professional who is passionate about using their skills to drive positive change in the nonprofit sector.

As the Head of Brand, Media and Digital, you will play a pivotal role in shaping our brand, driving engagement, and amplifying our impact. You will lead in developing and executing our communications strategies that resonate with our target audiences and elevate our position within the non-profit making sector.

VANS, a dynamic local independent charity, has been a champion of the non-profit making sector for over 25 years. This year we’ve fine-tuned our mission to better serve our community, ensuring we’re making the biggest possible impact. We are ready to get our message across more clearly to our sector, our key stakeholders and our funders and this role will be critical to us achieving our objectives. 

As we embark on a new chapter, we are looking for someone who can help us to drive this transition.  We're seeking a visionary Head of Brand, Media and Digital to drive our brand and digital strategy to new heights. Someone who is energetic and who is looking for a challenge.  Someone who will work with us to radically improve our communications to benefit the non-profit sector we serve. 

Our mission is to:   

‘To inspire, lead, support, advocate and influence people to take positive action in creating a more connected, inclusive, and thriving community for everyone’.

We know that our work is more crucial than ever, and the heart of what we do is about building strong partnerships—because, together, we can truly make a difference in our community

Our four key objectives guide our efforts:

• Advocacy and leadership: Empowering non-profits to lead and thrive.

• Partnerships and collaboration: Developing and encouraging partnerships and collaborations.

• A dynamic sector: Creating, developing, and strengthening a vibrant non-profit community.

• Volunteering: Growing and nurturing volunteering opportunities.

Want to be part of shaping the future of VANS?   Apply now.  

HAMRAH seeks to equip Afghan civil society in exile to protect and strengthen the rights of vulnerable groups in Afghanistan, especially women and girls. We do this through core funding, capacity strengthening, network building and collaborative advocacy.

HAMRAH is hosted by Global Dialogue, an international philanthropy support organisation partnering with funders to advance rights, equity and diversity. Independent in status and global in reach, Global Dialogue provides funder networks, collaboratives and their partners with practical support and technical expertise to create lasting change.  

We seek a Senior Programme Officer – Development & Advocacy to ensure timely and effective implementation of project deliverables through day-to-day management of activities and processes.  

Hours This role is full-time (35 hours/week). We are open to negotiating a working pattern that works for the successful candidate and for Global Dialogue.

Terms Fixed term Contract -1 year (subject to 12-week probationary period. Possibility of an extension dependent on funding) 

Location Home Based. All locations welcome, you will need the right to work in the country that you reside in, we are unable to offer support with visa applications. 

Reporting Reports to the Programme Director   

Remuneration This role has been benchmarked at a UK salary of £44,500 (pro rata for a part time position). Global Dialogue offers a range of benefits including 25 days’ annual leave plus public holidays (pro rata), a flexible working policy, and personal development leave. We contribute 6% to our employee’s workplace pension (on qualifying earnings). 

Offer packages may vary dependent on location due to local legislations that we are obliged to adhere to. Variations to the advert are always discussed with candidates at the offer stage. 

More about HAMRAH 

The HAMRAH Initiative is designed to address the significant challenges faced by Afghan civil society organisations (CSOs) forced into exile, particularly women-led organisations, as they continue to provide protection for vulnerable groups within Afghanistan. The initiative focuses on fostering collaboration, knowledge-sharing, and advocacy to safeguard the rights of vulnerable populations, including women and girls.

Through sustained technical support and resources, HAMRAH aims to build a stronger Afghan civil society equipped with essential organisational infrastructure, leadership skills, and collaborative networks to preserve hard-won gains and advance rights and protections for vulnerable groups.

Currently, we are supporting 10 Afghan CSOs in exile, located around the world, that continue working partially or fully inside Afghanistan to protect vulnerable populations, including women and girls, LGBTQ+ communities, and individuals with disabilities.

More about Global Dialogue  

We currently host seven large networks and collaborations, serving more than one hundred independent funders, including Ariadne, the network of European funders for social change and human rights; the Funders Initiative for Civil Society (FICS); the International Education Funders Group (IEFG); Migration Exchange; Philanthropy for Social Justice and Peace (PSJP) and HAMRAH, an initiative to strengthen the resilience and increase the impact of a cohort of Afghan civil society organisations in exile. We’re proud to have incubated several influential, award-winning charities, including Each Other (formerly RightsInfo), IMIX and The Five Foundation.   

Global Dialogue has just completed year one of an ambitious three-year strategy which includes aspirations to be a trusted partner in philanthropy support, with an organisational approach that is consistent with our mission – endeavouring to practice rights, equity and diversity in our operations as well as pursuing it through our programmes. We want to be more visibly active in pursuing our mission, elevating the work of the programmes we host, and taking and making opportunities to promote rights, equity and diversity in philanthropy more broadly.   

Overview    

The Senior Programme Officer - Development & Advocacy will play a vital role in advancing the HAMRAH initiative and strengthening the resilience of cohort organisations through fundraising, research, joint policy advocacy, communication, and capacity development. This position requires a dynamic and caring professional with experience working with Global South CSOs, as well as the passion and empathy to drive strategic initiatives, build partnerships, and amplify programmatic impact. In this role, you will collaborate closely with HAMRAH's partner cohort organisations (10 CSOs in exile), mentors, the advisory board, and other key stakeholders. The right post holder will be comfortable responding to the needs of a cohort of organisations whose priorities may change, which can lead to working in ways that require flexibility. There will be opportunities to explore, discuss and debate new ideas and consider how the latest research could benefit the cohort of organisations.

The Senior Programme Officer - Development & Advocacy will report to Programme Director.

Job Description 

Fundraising and Grant Writing: Work with the Programme Director to identify funding opportunities, lead the drafting and reviewing of proposals, concept notes, and grant applications for the HAMRAH initiative and its cohort organisations. Monitor funding trends and donor priorities to develop tailored and compelling proposals.

Policy and Joint Advocacy: Support HAMRAH and cohort organisations in designing and implementing targeted joint advocacy campaigns, including strategy and messaging development.  Help facilitate policy dialogue and engagement with relevant stakeholders, including government officials, donors, and civil society networks, to advance the priorities of HAMRAH and its cohort organisations.

Research and Analysis: Conduct research and analysis to inform programme strategies, advocacy efforts, and policy development. This includes helping produce briefing papers, reports, and articles with clear recommendations based on HAMRAH’s work and evidence.  Also monitor emerging trends, challenges, and opportunities in Afghanistan and other exiled communities across Global South to ensure programming remains responsive, relevant and impactful. 

Communication and Reporting:  Lead the development of newsletters and other digital communication materials to showcase HAMRAH’s achievements and cohort organisations’ work.  If needed and approved by cohort, coordinate digital engagement strategies, including website updates and social media campaigns, to enhance HAMRAH visibility and outreach. Lead the drafting of narrative and financial reports to donors.

Capacity Development: support assessment of capacity-building needs of cohort organisations and develop tailored training plans to address identified gaps. When needed, provide technical support to cohort organisations to strengthen their operational and programmatic capacities.

Learning and Exchange: Support the planning and execution of online and in-person cross-learning exchange workshops with partner organisations in the Global South. Facilitate opportunities for collaboration and collective learning, and help establish global solidarity networks, platforms, and resources to enhance knowledge-sharing among cohort organisations.

Person specification 

Required 

• At least 5 years of experience in programme support across fundraising, joint advocacy, partnership, research and capacity development, particularly in the non-profit or international development sectors.

• Degree in a relevant field, or equivalent knowledge that could have been gained through lived experiences or informal learning. 

• Demonstrated experience in grant writing and successfully developing funding proposals for institutional donors, foundations, or multilateral agencies.

• Previous experience in policy dialogue, joint advocacy and policy development, particularly engaging with government stakeholders, donors, and civil society networks.

• Experience in research, mapping, analysis, and writing skills, with the ability to produce high-quality reports, proposals, and policy documents.

• Demonstrated communication and networking skills, including experience in digital engagement and social media strategy.

• Strong Empathy and care for activists and human rights defenders, with a strong commitment to enabling their work and safeguarding their well-being who are operating in a complex and challenging environment.

• Demonstrated cultural competency, with confidence in building relationships across different cultures, navigating power dynamics, and engaging with stakeholders from diverse cultural and professional backgrounds.

• A “self-starter” able to work independently and collaboratively, with the ability and energy to multi-task and thrive in a small team and flat organisational structures.  

• Experience in designing and delivering capacity-building initiatives, including training and resource development.

• Willing to travel internationally for meetings and events (up to 4 weeks a year). 

Desirable

• Experience working with and collaborating with CSOs in the Global South, with a strong understanding of their dynamics and challenges.

• Demonstrate passion and commitment to HAMRAH’s mission, focusing on supporting strong female leaders and activists at the forefront, while ensuring HAMRAH’s role is to serve and empower them.

• Experience in policy engagement, research, and analysis within the humanitarian and development sectors, particularly in contexts similar to Afghanistan, with a focus on the impact of issues on small grassroots organisations.

• Experience in building partnerships, movements, and networks with Global South CSOs, fostering collaboration and solidarity.

• Experience in identifying and helping manage project risks, including implementing safeguarding measures and conducting due diligence.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems. 

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

We have a rich history of teams in our projects and campaigns successfully engaging with senior politicians - be that through developing longstanding relationships with local MPs or future City Mayors and Prime Ministers publicly committing to community-designed pledges. As a non-partisan organisation, engaging with politicians and decision-makers of all political colours is integral to the success of our leader-led campaigning. Much of our political engagement is driven by the institutions and the volunteer community leaders within them. All of CUK’s successes started there, in the powerbase of the community. Other aspects of our political engagement comes through our project- and campaign-specific work; for example around the real Living Wage or our refugee and migration work.

Part of a busy team of communications and campaigns specialists in a fast-paced department, this is an exciting opportunity to support CUK’s political engagement. As CUK has grown, we want to be more strategic and use broader tactics to engage with decision-makers. A key part of your role will be to support teams to connect and coordinate stakeholder relationships that are held across the organisation whilst also supporting chapters and projects to build capacity in public affairs, develop their strategies and engage locally. You will play a critical role in shaping our public affairs work through monitoring, bringing together intelligence and drafting policy briefings, as well as advising on the best course of action to engage with decision makers and win key campaigns.

The ideal candidate will be someone who is excited by maintaining our commitment to being led by the community and our local alliances and maximising their ability to win change. You’ll be a strong and patient communicator with the ability to build meaningful relationships internally and externally, with brilliant instincts for how to take complex issues and translate them into engaging tactics. You’ll be politically savvy with a detailed knowledge of the workings of government and parliamentary procedure as well as a working knowledge of the devolved administrations. You’ll ideally already have experience working as part of a team to deliver campaign results on a national and local level and be excited by the breadth of work that Citizens UK does. 

Main Responsibilities 

Working as the Public Affairs Adviser for Citizens UK, reporting to the Senior Policy and Public Affairs Manager, your responsibilities will include: 

Contribute to CUK mission and its strategic objectives 

• Help Citizens UK deliver on its mission and objectives, including developing leaders, making change on issues that matter to our members and developing our effectiveness in linking local organising to national campaigns. 

Situational Awareness and Research 

• Maintain and develop Citizens UK’s influencing stakeholder contact programme, identifying opportunities and strategies to improve engagement. 

• Monitor the shifting policy and political landscape, advising colleagues on opportunities and risks for Citizens UK. 

• Work with key sector stakeholders and internal teams to support a broad public affairs plan. 

• Help to shape campaign plans and mobilise the public and our campaign supporters and community leaders. 

Strategy Development 

• Lead on the design and implementation of a focused and effective influencing strategy, working closely with project and campaign leads and supporting community leaders. 

• Shape public affairs strategy at a project / campaign level, ensuring that plans deliver against the influencing goals of the project / campaign; evaluating effectiveness of the strategy and adjusting as required.

• Participate in development of the wider communications strategy, contributing tactical and creative ideas around implementation of public affairs plans. 

• Help to secure high level meetings, brief key staff and action team members in advance, attend as appropriate and ensure follow up actions are completed. 

• Ensure that the delivery of the public affairs strategy is aligned with Community Organising principles. 

Reputational and Risk Management 

• Awareness of potential reputational risks and proactively develops appropriate protocol \ messages. 

• Effectively represent the organisation according to the public affairs plan. 

Materials Development and Dissemination 

• Create policy briefing materials on key thematic areas such as migration, asylum and refugees, employment, social care etc. 

• Keep good records of our relationships with stakeholders. 

• Monitor, disseminate and respond to parliamentary activity that is relevant to our projects, campaigns and chapters. 

• Support colleagues and community leaders to draft consultation responses where relevant. 

• Produce high quality briefing materials that adheres to the brand guidelines and work with colleagues to support their capacity, understanding and use of public affairs assets. 

Social Media and Website 

• Work with the communications team on public affairs opportunities to build our reach and engagement with key audiences. 

• Ensure all content is produced to support accessibility and in latest formats. 

• Support on email campaigns – data management, copy and creative execution, testing strategy for optimisation. 

• Analyse and report on campaign response and ensure lessons learned are applied to future campaigns. 

External Relationships  

• Support community leaders in their engagement with politicians through training and advice. 

• Support others to build effective relationships with other organisations, parliamentarians and civil servants across Local Authorities, Regional Authorities, both Houses and relevant Government Departments. 

Campaign and Events Management 

• Generate ideas for political tactics which can support campaign actions and provide advice and support for them to be delivered. 

• Support events organised by colleagues with public affairs support where appropriate. 

Internal Comms and Knowledge Management 

• Work with members and other stakeholders to continually test, learn and improve on our public affairs approach. 

• Maintain centralised digital assets, e.g. photos, video, templates, slide-decks, trainings. 

• Update key public affairs files and assets; ensuring data protection (GDPR) compliance and that informed consent is obtained if required. 

• Contribute to the maintenance of organisational planning tools. 

• Act as a brand ambassador for the whole organisation. 

Internal Relationships 

• Demonstrate ability to coordinate and advise on the public affairs work of colleagues across the organisation and work with external suppliers and providers. 

• Support effective negotiation between colleagues across the organisation to ensure coherent engagement with political stakeholders. 

Learning, Expertise and Diversity, Equity and Inclusion (DEI) 

• Keeps up to date with public affairs developments, good practice in third sector etc.

• Trains and advises others with relevant and helpful advice and technical support to upskill colleagues. 

• Proactive in maintaining own wellbeing at work.

• Displays self-awareness of DEI issues and the impact on colleagues.

• Acts as a role model for DEI awareness and implementation. Is alert to and manages the impact of DEI issues for stakeholders. 

Personal Specification 

(D) Desirable, (E) Essential 

Experience 

• Experience in working with parliamentarians of all political backgrounds (E) 

• Experience working with multiple internal project teams (E) 

• Experience of managing a stakeholder engagement campaign (E) 

• Experience developing evidence-based policy positions to influence policy at local and national levels (D) 

• Experience of utilising digital tactics to enhance public affairs strategies (D) 

  KEY SKILLS AND KNOWLEDGE 

• Strong political instincts and strategic awareness (E) 

• A clear and demonstrable understanding of parliamentary processes and procedures with in-depth understanding of the way that decisions are made within policy and parliamentary processes (E) 

• Ability to support others in their influencing strategies (E) 

• Excellent influencing skills (E) 

• Strong understanding of integrated campaigning tactics (E) 

• Ability to interpret data and research to utilise in lobbying tactics (E) 

• Excellent written and verbal communication and ability to tell stories (E) 

• Ability to map, analyse and evaluate national policy (E) 

• Ability to work independently and prioritise effectively (E) 

• Excellent time and project management skills (E) 

• Ability to work under pressure and meet deadlines (E) 

• A flexible and adaptable approach to work (E) 

• A passion for social justice and communities (E) 

• Good understanding of local and regional government (D) 

• Comfortable working with diverse people of all faiths and none (E) 

  PERSONAL QUALITIES & VALUES 

• Inclusive (E) 

• Self-motivated (E) 

• A strong team player (E) 

• Adaptable and innovative (E) 

• Creative and curious (E) 

• A willingness to learn about and embed the practice of Community Organising (E) 

• Accountable (E) 

Interview date: 21 January 2025