Data Support Manager Jobs
Fighting With Pride is a ‘lived experience’ LGBTQ+ military charity, created in January 2020.
FWP supports LGBTQ+ veterans, serving personnel and their families. This support focuses on those who were affected by the ‘gay ban’.
The Chief Executive is responsible for providing leadership, developing, and implementing FWP strategic and operation plans, leading on partnership and development across Government, military charities and key stakeholders and being an advocate for the charity and its beneficiaries. They will be responsible for ensuring financial control and supporting and advising on good governance across all aspects of the Charity. This post directly reports to the Chair and Board of Trustees.
The role is full-time, 37.5 hours per week and is on a permanent employment contract. The salary is up to £60,000 per annum.
Duties and Responsibilities
Leadership
Be the principal ambassador of the charity.
To work in close partnership with the Chair and Board of Trustees to design, shape and implement the new strategy.
Lead, support, and motivate all staff, creating a positive culture throughout the organisation, delivering the charity’s aims, objectives, and ambitions.
Seek out, develop, and maintain effective working relationships with the Government and all relevant stakeholders to promote the work of the charity and facilitate the implementation of its strategic objectives.
Lead development of the vision, mission, core values and objectives in the Strategic Plan, providing advice, guidance and evidence-based proposals to the Chair and Board of Trustees.
Strategy
Work with the Board to develop a new FWP strategic vision and be responsible for leading its implementation.
Work towards long-term sustainability, developing the charity’s business model and maximising income.
Adopt a creative and innovative approach to development, remaining open to new ideas and opportunities.
Identify appropriate methods for monitoring the performance of FWP and to report to the trustees on the performance of the charity in line with its strategy, business, operational and annual plans, and against the annual budget as approved by the Board.
Operations
Take executive responsibility for all functions including service delivery, administration, finance, fundraising, marketing, and communications.
To run FWP efficiently and effectively by ensuring FWP has an appropriate management structure and systems, including financial reporting, to fulfil its strategic objectives and report to the Board of Trustees.
To ensure management policies and decisions support the agreed vision, mission, values, philosophy, and strategic priorities of FWP.
To ensure business, operational, and annual plans to underpin the strategic plan are developed, agreed, and implemented.
To ensure the recruitment, management, training, and development of staff reflect good employment practice and are directed towards achieving FWPs objectives.
Ensure FWP services and projects are delivered to the highest standard with due regard for timescales, risks and budgets.
Finance
Lead and direct the financial planning, forecasting, control reporting and management of the organisations finances and resources, ensuring regulatory compliance and sustainable organisational growth.
Take executive responsibility for the financial leadership of the charity, including forecasting and strategic budget leadership.
Ensure the charity’s financial resources are managed effectively and that FWP remains in good financial health, identifying risks and taking appropriate action.
Maintain effective financial management and control systems; ensure delivery within budgets and to performance targets and oversee the production of management accounts, statutory accounts and annual reports.
Governance and Compliance
Coordinate with the Board to ensure FWP overall governance structure and policies and procedures are appropriate and effective, taking remedial measures and implementing changes, as necessary.
Attend all Board meetings and prepare a written report in advance of the meeting detailing all matters of interest and concern regarding the charity’s activities, including the production of management accounts and cash flow forecasts. Ensure the Board is made aware in a timely fashion of any matters arising requiring its attention.
Develop and maintain effective operational policies and processes in all the charity’s areas of operation. Review and update the policies and content to meet legal, regulatory and best practice needs.
Oversee the development and practical application of all organisational policies and procedures e.g. with regard to health and safety, equality and diversity, and safeguarding.
Ensure the charity complies with best practice in all areas of operation.
Oversee the designated safeguarding lead ensuring the safeguarding of the vulnerable adults with whom the charity works through rigorous DBS procedures and staff training.
Take responsibility for the collection and protection of personal information ensuring this complies with relevant Data Protection regulations.
Ensure all major risks are identified and regularly reviewed, and that systems and procedures are in place to mitigate all such risks. To be responsible for the development and implementation of the charity’s Risk Register.
Other Duties
The duties listed are not exhaustive and may be varied from time to time as required by the changing needs of the charity. The post holder will be expected to undertake other duties as appropriate and as requested by the Board of Trustees.
Location
The postholder will be based within the UK, and work from home, with travel across the country, supported by the Board of Trustees.
Person Specification
Qualifications - Desirable criteria
Educated to degree level or equivalent professional experience and qualification, and evidence of CPD.
Experience of the armed forces community.
Experience - Essential criteria
Significant proven record of achievement in a senior position within a charity/not for profit organisation.
Experience of effective partnership working and development and external relationship management.
Experience of managing, motivating and developing staff.
Experience of business planning, business development and fundraising.
Experience of project management and service delivery across multiple functions.
Financial management skills including budgeting and delivery of cost and income targets.
Robust approach to governance, controls and definition/implementation of new processes.
Experience of financial and risk management.
Experience of managing organisational change.
Experience of line managing remote based teams.
Skills and knowledge - Essential criteria
Inspirational leadership, management and motivational skills.
Highly organised and personally effective.
Exceptional verbal and written communication skills.
Excellent interpersonal skills.
Ability to persuade and influence, both face to face and in writing.
Strong financial skills, including the ability to analyse budgets and accounts and manage an annual budget of over £500,000.
Outstanding business development skills.
A commitment to equal opportunities and inclusivity.
Rigorous analytical skills.
Personal attributes - Essential criteria
A thorough understanding of the challenges faced by the LGBTQ+ / armed forces community and the ability to show a genuine and detailed interest in the work of the charity.
A commitment to improving the lives of others, ensuring all activities are in line with the charity’s aims, objectives, and values, and maintaining integrity and a professional approach, as a key ambassador to the charity.
Empathy for vulnerable people and those affected by the ban.
Positive, pro-active and dynamic.
Inclusive and flexible, with a consultative approach to leadership.
Confident and assertive.
Ability to pursue the mission and objectives of FWP with demonstrable passion, drive and commitment.
Committed to best practice and with a drive for continual improvement.
The appointee will also be expected to be fully IT literate.
The charity will consider reasonable methods of travel within the UK.
Safeguarding statement
FWP is committed to safeguarding and protecting the adults we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure we have policies and procedures in place which promote safeguarding and a safe working environment.
The client requests no contact from agencies or media sales.
Thank you!
We’re looking for a creative, customer-focused individual who is passionate about delivering a customer experience that is meaningful through crafting intentional, well-designed messaging across channels, that helps those we serve be the best stewards of the resources God gives them.
You will play a key role in delivering intentionally crafted communications designed to respond to opportunities arising from analysing the needs, sentiment and behaviours of our customers at different touchpoints. By connecting dots across product, service and engagement platforms, you will assist the Head of Customer Experience to deliver a cohesive experience that feels personalised, resolution-obsessed and best facilitates every stage of the customer journey.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
Thank you!
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Communications Officer plays a key role in executing the organisation’s communication strategy. This role involves creating and managing content for various platforms, supporting media relations, and contributing to the overall communication campaigns and public relations efforts. The Communications Officer will work closely with other team members and the marketing team to ensure that all communication activities are aligned with the organisation’s strategic goals and effectively engage target audiences.
About the Role:
- Create engaging content for the organisation’s communication platforms ensuring that all content aligns with the organisation’s messaging and brand guidelines.
- Collaborate with the marketing team to engage followers and improve reach.
- Manage the collation, storage and dissemination of the organisation’s digital archives in line with established guidelines and operational requirements.
- Prepare stakeholder media summaries and reports on the organisation’s media coverage and its key issues.
- Maintain a database of media contacts that can be used to strengthen stakeholder management.
- Report on the performance of communication activities using data and insights to inform future communication strategies and activities.
About You:
To be successful in this role, you will need:
- Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, or a related field.
- An understanding and awareness of the value of social media and their fundraising potential.
- Experience in content creation, social media management, and media relations.
- Strong writing, editing, and proofreading skills, with the ability to create content for different platforms and audiences.
- Proficiency in social media platforms, content management systems, and graphic design tools.
- Detail-oriented and organised, with the ability to manage multiple projects simultaneously.
Why you should apply:
Join Muslim Aid as a Communications Officer and play a pivotal role in shaping our communication strategy. This is an exciting opportunity to create and manage impactful content across various platforms, support media relations, and contribute to meaningful communication campaigns that align with the organisation’s strategic goals. Apply now to bring your creativity and expertise to a role where your contributions will have a tangible impact on communities around the world.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Thank you!
The Economist Educational Foundation is looking for a hands-on, experienced leader you will ensure operations and finances are robust, efficient, and aligned with ambitious vision for growth and impact
Reports to: Chief Executive Officer
Hours: Full time (40 hours) with flexible working. Core hours are 10am to 4pm, Monday to Friday
Location: Hybrid. Central London on Wednesdays and Thursdays, remote working on other days
Salary: £53,000- £60,000 per annum, depending on experience
Closing date: Tuesday 7th January 2025 (23:59 GMT)
We will contact all applicants after the closing date. The first round interviews will take place during the week of 13th January 2025. The second round will take place on 22nd or 23rd January 2025. Please ensure you will be available to travel to our London office for interviews on these dates.
ABOUT US
The Economist Educational Foundation is a fast-growing charity on a mission to ensure that every child is empowered to think critically and communicate effectively about the world’s most complex current issues. Topical Talk, our programme, has already reached over 10,000 teachers and 400,000 children in over 124 countries. Our income will exceed £1million for the first time this year. Our goal is to reach over 1 million school children by the end of 2026, with ambitious plans to expand in the UK, USA and globally.
ABOUT THE ROLE
The Director of Operations and Finance will be a crucial member of our Senior Leadership Team, overseeing financial management, operations, and strategic growth. You’ll play a pivotal role in leading financial planning, supporting the charity’s global expansion, and driving digital transformation to improve efficiency and impact. You will also manage risk and compliance, ensuring robust operational foundations as we scale. This hands-on role requires a leader with proven experience in financial management, operational leadership, and people management. By joining us, you’ll be at the heart of shaping our future, helping us reach more children, and making a lasting difference on a global scale.
Registered Charity
11 - 20
We enable disadvantaged children to build essential critical-thinking and communication skills through inspiring discussions about the news.
The client requests no contact from agencies or media sales.
Thank you!
About Us
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
The Role
We have a fantastic opportunity for someone to join us in the position of Energy Adviser, to work on either a full or part time basis. Job share applications are also welcome. This role provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.
NEA’s Energy Advisers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. Their main role is to provide one to one advice to clients referred through the charity’s Warm and Safe Homes helpline and to deliver energy advice presentations to groups. They also get involved in a range of tasks to support these activities. Energy Advisers sit within the Communities Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances.
This post is subject to enhanced vetting and barring check.
What you will need to succeed
Working within our Communities Directorate you will have demonstrable experience of delivering Energy Advice and helping others. Therefore, it is vital that you have empathy, confidence and knowledge of the issues facing vulnerable low-income households.
You will have knowledge and understanding of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them.
You will also have knowledge of assistance available for energy efficiency improvements to low-income households.
You will be an excellent communicator, with proven experience and understanding of how to effectively address the energy needs of low income, vulnerable or disadvantaged householders – with the desire to make a positive difference to people’s lives.
The successful candidate will operate within the North-East of England, ideally within a commutable distance to our headquarters in Newcastle upon Tyne. Home working and office-based locations are available depending on your proximity to a NEA office. Preferences will be discussed with candidates at interview. Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
We are offering:
- £28,163 – £33,205 (FTE) – Scale 5-6, Points 12-22. New appointments are usually made at the starting point of the scale.
- 11½% non-contributory pension.
- 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
- Flexible working arrangements including the opportunity for Hybrid working.
- Enhanced family friendly payments.
- Employee Assistance Programme.
- Employee benefits platform.
- 2-Year Fixed Term Post.
The closing date for all applications is 12:00 noon Monday 13 January 2025. We anticipate interviewing the two weeks commencing Monday 20 January 2025. Full details of the posts and an application form are available on our website.
How to apply:
Apply online by clicking 'apply via website'.
Please note CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries, please.
Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post.Charity Registration No. 290511. Company Registration No: 01853927
The client requests no contact from agencies or media sales.
Thank you!
About Feeding Families
Feeding Families is an award winning pioneering charity at the forefront of tackling food insecurity across the North East. We are not a traditional food bank, but instead offer a unique and compassionate solution to those who face barriers to accessing conventional food provision. Our services cater to individuals who struggle with mental and physical health issues, live in rural areas, have working hours that conflict with food bank opening times, or have exhausted their food bank entitlements but are still in need.
Operating from two centres in Blaydon and Sedgefield, we provide food assistance to individuals and families across the entire North East through a network of partner organisations, including schools, charities, and community groups. By minimising administrative burden and streamlining food distribution, we help our partners to focus on delivering support where it’s needed most.
The Role
Feeding Families is seeking a dynamic, experienced, and passionate Income Generation Lead to drive forward our fundraising, marketing, and income generation strategies. This pivotal role will focus on growing sustainable income streams, building lasting relationships with stakeholders, and leading the development of our fundraising and communications efforts. You’ll work alongside the CEO, trustees, and a dedicated team to ensure our mission of alleviating food poverty reaches even more people in need.
Key Responsibilities
Strategic Leadership
- Lead the development and implementation of a comprehensive fundraising and marketing strategy, aligned with Feeding Families' vision and goals.
- Collaborate with the CEO and trustees to ensure fundraising initiatives align with the charity’s broader strategic priorities.
- Contribute to organisational policy and strategic decision-making as part of the senior leadership team.
Stakeholder Engagement & Relationship Building
- Cultivate and maintain strong relationships with key stakeholders, including major donors, corporate partners, community supporters, trustees, and volunteers.
- Represent Feeding Families at public events, delivering impactful speeches to inspire and engage diverse audiences.
- Craft compelling narratives and case studies that showcase the charity’s work and impact, ensuring donor engagement and retention.
Team Leadership & Development
- Lead, inspire, and manage the Fundraising & Communications team, promoting a collaborative and inclusive working environment.
- Provide mentorship and support to team members, fostering their professional development and empowering them to meet their objectives.
- Ensure effective internal communication and teamwork across all departments.
Income Generation & Fundraising
- Drive the growth of high-value income streams, including major donors, corporate partnerships, individual giving, community fundraising, and events.
- Have a strong track record of success in writing funding bids to trusts and foundations.
- Develop a strategic events plan that engages diverse audiences and maximises impact, without diluting key relationships.
- Identify and secure sustainable funding through targeted applications, tailored corporate proposals, and joint fundraising initiatives.
- Lead the development of ‘foodraising’ initiatives, turning food donations into a creative and effective fundraising mechanism.
- Improve donor stewardship strategies, ensuring an exceptional experience for new and existing supporters.
Marketing & Communications
- Oversee the development of marketing materials and digital content that effectively communicate Feeding Families' mission, impact, and goals.
- Manage and optimise Feeding Families’ digital platforms—website, social media, and email—ensuring consistent and engaging content.
- Build and maintain relationships with media partners, ensuring the charity’s stories and successes reach the wider public.
- Analyse market trends and performance metrics to continuously enhance Feeding Families' public profile and fundraising efforts.
Food Provision Development
- Oversee in-depth research into food poverty trends to refine and target our food provision efforts effectively.
- Lead and deliver impactful seasonal initiatives, such as Christmas food support programs, maximising reach and impact.
- Collaborate with partners to identify opportunities for joint funding applications and community-based solutions to food insecurity.
- Oversee and streamline referral systems, ensuring they are compassionate, efficient, and responsive to community needs.
Operational Excellence
- Ensure compliance with fundraising regulations, data protection laws, and ethical standards in all fundraising activities.
- Leverage CRM systems to effectively track and report on donor engagement, fundraising progress, and income.
- Work with the CEO and finance team to monitor fundraising budgets and ensure transparent and accountable allocation of donations.
About You
We’re looking for a results-driven, empathetic leader who thrives in a fast-paced, dynamic environment. You will bring:
- Proven experience and results in fundraising, income generation, and marketing within the charity sector (3 years min), ideally with a focus on food insecurity or community-based services.
- Strong leadership skills, with the ability to inspire and manage a team to achieve ambitious goals.
- People skills, to build cohesion with the team and beyond with wider staff and volunteers.
- Excellent communication skills, with the ability to develop and deliver compelling stories to a wide range of audiences.
- A strategic thinker with experience in developing and executing multi-channel fundraising campaigns.
- A passion for social impact and the drive to make a lasting difference in the lives of those experiencing food poverty.
- Experience with CRM systems and data management to drive effective donor engagement and maximise fundraising opportunities.
- Holding a driving licence and with own transport to be able to meet the travel requirements essential to the post, including between the Charity’s centres and partner locations across the North East.
Why Join Us?
At Feeding Families, we believe in a compassionate and practical approach to solving food insecurity. You’ll play a key role in driving our mission forward, ensuring we can continue to help thousands of families and individuals in need across the North East. In return, you’ll benefit from:
- A collaborative and supportive working environment.
- The opportunity to make a direct impact on a vital cause.
- Competitive salary and benefits.
- Flexible working options. If you are passionate about using your skills to make a real difference in the fight against food poverty, we’d love to hear from you.
How to Apply
Please send your CV and a cover letter outlining your experience and why you’d be a great
fit for the role to Juliet by midnight 13th January 2025
The client requests no contact from agencies or media sales.
Thank you!
About Us
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
The Role
We have a fantastic opportunity for someone to join us in the position of Energy Adviser, to work on either a full or part time basis. Job share applications are also welcome. This role provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.
NEA’s Energy Advisers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. Their main role is to provide one to one advice to clients referred through the charity’s Warm and Safe Homes helpline and to deliver energy advice presentations to groups. They also get involved in a range of tasks to support these activities. Energy Advisers sit within the Communities Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances.
This post is subject to enhanced vetting and barring check.
What you will need to succeed
Working within our Communities Directorate you will have demonstrable experience of delivering Energy Advice and helping others. Therefore, it is vital that you have empathy, confidence and knowledge of the issues facing vulnerable low-income households.
You will have knowledge and understanding of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them.
You will also have knowledge of assistance available for energy efficiency improvements to low-income households.
You will be an excellent communicator, with proven experience and understanding of how to effectively address the energy needs of low income, vulnerable or disadvantaged householders – with the desire to make a positive difference to people’s lives.
NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions, however we would particularly welcome applications from those living in Kent and the South-East. Home working and office-based locations are available. Preferences will be discussed with candidates at interview. Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
We are offering:
£28,163 – £33,205 (FTE) – Scale 5-6, Points 12-22 (plus £3,300 London Weighting if applicable). New appointments are usually made at the starting point of the scale.
- 11½% non-contributory pension.
- 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
- Flexible working arrangements including the opportunity for Hybrid working.
- Enhanced family friendly payments.
- Employee Assistance Programme.
- Employee benefits platform.
- 18-Month Fixed Term Post.
The closing date for all applications is 12:00 noon Monday 13 January 2025. We anticipate interviewing the two weeks commencing Monday 20 January 2025. Full details of the posts and an application form are available on our website.
How to apply:
Apply online by clicking 'apply via website'.
Please note CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries, please.
Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post.Charity Registration No. 290511. Company Registration No: 01853927
The client requests no contact from agencies or media sales.
Thank you!
We're looking for a driven, hard-working, and determined Quality & Safety Officer to join our Head Office in Islington.
£30,000 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Look Ahead Care and Support own and manage a mixed portfolio of properties across London and the Home Counties. The organisation accommodates customers with a range of support needs.
The post holder will provide practical, analytical and administrative support to the different functions within the customer experience directorate. This includes working closely with the Senior Health and Safety Manager.
The role will take responsibility for the administration and maintenance of the incident and investigation system (RIVO) and will liaise with the Safeguarding Manager on making sure all required actions are followed up. The role also will lead on the administration of the Quality Management System (QMS) and following up on any actions which follow Quality Audits across services.
The role will also have responsibility for following up on non-conformance across the different systems, and produce regular reports with available data.
Please include a one page written statement explaining how you meet the requirements of the role and job spec. Please include examples from previous jobs, voluntary work, academic institutes or any secondments undertaken.
Please email your personal statement
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Assist with the management of the Look Ahead Health & Safety risk register and annual action plan.
Assist with occasional health and safety and quality audits to gain experience of operations in the field.
Champion the Health & Safety and Safeguarding departments intranet page and document control
Champion the RIVO system, ensuring incidents are reported correctly and manage the follow up actions.
Identify internal themes, trends and good practice emerging from incidents, quality reports and health and safety alerts
Manage the mailboxes across the teams, including H&S, Safeguarding and Quality, responding to any email queries and register this information for further investigation.
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Strong administration skills such as organisation, detail orientated and focused.
Self-driven, focused, results and quality oriented.
Ability to analyse data and highlight trends and themes
Team player, innovative with sound judgement and solutions driven.
Able to approach work with positive energy and integrity.
Proven ability to manage workload, foster self-motivation to achieve tight deadlines.
Approachable and exhibits open behaviour
Excellent communication both verbally and in written form
Proficient in Excel, Spreadsheets, Microsoft Word 365, creating statistical data, Microsoft Teams
What you'll bring:
Essential:
Previous experience in a busy administrative role
Excellent analytical and data processing skills
Working to tight deadlines
Attention to detail.
Ability to work autonomously.
Excel, Microsoft/Office 365, PowerPoint
Flexibility of working from home and attending the office/sites when required
Desirable:
Working knowledge and or understanding of care and support services either through paid work, volunteering or lived experience.
Experienced in creating or working with databases and writing reports based on available data
Previous Health & Safety and or Safeguarding knowledge, experience, and qualifications
Desire to learn and qualify in the health and safety field
Can confidently use PowerBI
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
We are looking for two Direct Marketing Officers to manage and deliver a series of high standard direct marketing campaigns across our Regular Giving programme; recruiting, retaining and upgrading regular donors to generate agreed income through a variety of direct marketing methods such as direct dialogue, DRTV, digital, and direct mail; encouraging regular monthly gifts or support via one of our main products such as general Regular Giving and Sponsorship, our Lottery, Value Exchange programme and other methods of committed giving as they arise.
Please note that there are two positions available - one focusing on Lottery & Lead Generation, one focusing on Regular Giving & Sponsorship. Please include in your supporting statement which role you are interested in.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 5th January 2025
Interview date(s): w/c 13th January 2025
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Registered Charity
501 - 1000
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London’s East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and are part way through an exciting programme to deliver another 250 homes by 2025. We also run our own in-house maintenance service, Gateway Homeworks. Our vision is that People will want to live in a Gateway home and People will want to work at Gateway.
You will be joining the organisation at an exciting time and be a key member of a dynamic team that wants to deliver great landlord services and strengthen our links to the local community.
Our values
Our values add up to P.A.C.E. Passionate, Accountable, Connected, Excellence. As a community housing association based in the East End for nearly 100 years, we’re proud of the work we do to address the housing crisis through building and managing great homes.
We are looking for a Scheme Coordinator (6 months FTC) to deliver enhanced care needs for our older residents through the effective coordination of all resident support services and ensuring the smooth operation of their assigned housing scheme.
Working closely with residents, their families, care providers, and external agencies, the post holder creates a safe, supportive, and engaging living environment to enable the independence and wellbeing of our older residents.
Your accountabilities will include but not limited to:
· Resident support e,g,
o Residents needs assessment, viewings and tenancy sign up
o Assistance in claiming housing benefits, other welfare benefits, budgeting and debt management support services
· Scheme Operations e.g.
o Effective compliance in all matters of tenancy lettings and management
o Safety and security across assigned schemes
o Liaising with other departments and suppliers on building maintenance and safety, building and fire safety.
· Multi agency Care Coordination across external care providers
· Ensuring Safeguarding of residents and adherence to GHA policy and procedures
· Ensuring Health and Safety protocols to ensure the wellbeing and security of residents
· Social Engagement of residents through scheme based decisions that reflect resident involvement and resident voice
· Complaint Resolution
· Accurate documentation and ensuring compliance with data protection protocols
Please refer to the attached job description for more details.
Key Skills, Knowledge and Experience:
· Strong interpersonal and communication skills
· Empathy and compassion when working with older people and individuals with diverse care needs
· Excellent organization and time management skills
· Problem-solving skills and the ability to make sound decisions in complex situations.
· Proficiency in using computer applications, including Microsoft Office suite and relevant software
· Understanding of tenancy management in a similar setting
· Knowledge of health and social care services for older adults, including relevant legislation and regulatory requirements
· Understanding of safeguarding principles and the ability to promote a safe and respectful environment for residents
· Proven experience in coordinating and supporting older people's housing schemes or residential care settings, with an emphasis on enhanced support needs
If you have the confidence and enthusiasm to work in a challenging but supportive working environment, we would like to hear from you.
Our benefits package includes:
· Annual Leave: starting at 28 days, plus Bank Holidays
· Subsidised Health and Wellbeing Membership
· Simply Health – help towards the costs of dentist, optician, and private medical appointments.
· Employee Assistance Programme – including free legal, financial and counselling advice
· Pension – up to 10% employer contribution
Please note only shortlisted candidates will be contacted.
CLOSING DATE: Friday 24th January 2025
INTERVIEWS: TBC
Please note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised.
GATEWAY is an equal opportunities employer and welcomes applications from all sections of the community
The client requests no contact from agencies or media sales.
Thank you!
We are seeking an exceptional leader to drive the next phase of the The Area Leaders Programme (ALP), scaling from a successful pilot in four Local Authorities to broader implementation across England and Wales.
We exist to prevent children becoming involved in violence. Our mission is to find what works and build a movement to put it into practice. The Area Leaders Programme (ALP) is central to this mission. The ALP will transform how areas identify and support young people and places most vulnerable to violence, collaborate effectively, and deliver impactful interventions to better protect children from being drawn into violence.
Key responsibilities include:
Programme Leadership and Delivery. Lead the expansion of ALP from four pilot areas to 10 new local authorities from spring 2025.
Stakeholder Engagement and Collaboration. Build and maintain strong relationships with local authorities, safeguarding partnerships, community safety partnerships, and other stakeholders.
Capacity Building and Support. Provide strategic and operational support to senior multi-agency teams, empowering them to embed effective violence prevention practices.
Strategic Vision and Development. Work with the Head of Change for Children’s Services and Neighbourhoods to shape the strategic direction of the ALP, ensuring alignment with YEF’s broader mission.
About you:
You are an excellent strategic thinker. People say that you are good at seeing the big picture. You have experience of wrestling into place a strategy for a project or organisation. You are good at thinking logically but you are also creative.
You are comfortable with complexity and ambiguity, whilst being excellent at bringing clarity and structure. This may have been in the context of developing/growing a new programme.
The wide salary range reflects our flexibility to tailor the role to the right candidate’s experience, with the exact responsibilities and leadership level decided during the interview process.
Registered Charity
51 - 100
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
Thank you!
The Wave Project is the UK’s leading Surf Therapy charity, a pioneer in using surfing as a form of therapy. As a multi-award-winning charity we pride ourselves on delivering a big impact with a small, committed team of 35 staff and 1,600 wonderful volunteers. In 2024, we supported over 2,500 children and young people to improve their confidence, self-esteem, resilience and social skills.
The Head of Fundraising is a key member of the charity’s Senior Leadership Team and provides strategic leadership and operational oversight across all fundraising and marketing activities, ensuring sustainable income growth and enhancing The Wave Project’s visibility and impact. The role is critical to fostering a strong supporter base, developing innovative campaigns and cultivating partnerships that align with the charity’s mission of transforming young lives through Surf Therapy.
Please apply by emailing a CV and Supporting Statement of no more than two pages, to The Wave Project team via the email address stated in the recruitment pack.
We would also welcome a brief video of no more than four minutes to explain your motivations and suitability. This is not essential.
Part time (0.8 FTE as is currently) instead of full time will be considered.
Closing date: 13 January 2025
1st round telephone interviews: W/c 20 January 2025
2nd round in-person interviews (Newquay office): 29 or 30 January 2025
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note: This post is restricted to women under schedule 9, Part 1, Equalities Act 2010
OVERVIEW OF THE ROLE
The Hospital IDVA (HIDVA) will be part of our dynamic, responsive and highly regarded HIDVA team, providing excellent trauma informed support, crisis intervention, advocacy and advice to survivors in hospitals and health settings, both patients and staff Impacted by domestic abuse.
The HIDVA will also provide advice and training to hospital staff and ensure robust referral pathways are established within the different departments.
We offer an out of hours phone service (Friday evenings and weekend days) together with on-site cover within the hospitals during important events where domestic abuse has been shown to increase, such as Christmas, Bank Holidays, Valentine’s Day and Football Tournaments. The post holder will be expected to participate in the out of hours rota, TOIL and flexible working to recompense for this, as well as overtime for bank holidays/ special events if required on site.
The HIDVA will be based in the Darent Valley Hospital, Dartford, and will be expected to visit other hospitals across the trust from time to time to attend meetings, deliver training and cover other team members. There is also flexibility to work from the Rising Sun main office in Canterbury to attend team meetings, supervision and training.
We are looking for someone with an excellent understanding of domestic abuse and its effects on women and children, who is experienced in supporting survivors with varying needs such as, drugs/alcohol, mental health, homelessness and patients with no recourse to public funds. Experience with Elderly People, Dementia Sufferers and their Carers or knowledge of midwifery would be desirable, although not essential.
You will report to the HIDVA Manager and receive training and an induction into both the hospital work and Rising Sun’s wider services. If unqualified, we will support you to complete a formal domestic abuse qualification.
MAIN DUTIES AND RESPONSIBILITIES
Support to Survivors
- Be present in the hospitals daily to respond to referrals or requests for domestic abuse advice and to meet with survivors.
- Ensure that survivors are aware of their rights and options and explain the effectiveness of criminal and civil sanctions available to them.
- Produce safety plans with the client, enabling them to assess and manage their own safety.
- Carry out needs assessments, including DASH (Domestic Abuse, Stalking and Honour Based Violence) risk assessment, to effectively deliver holistic, survivor centred support.
- Work in partnership with hospital staff, safeguarding departments and other services e.g. the police, housing, social services, mental health (amongst others) to advocate for survivors and complete referrals to ongoing support services where appropriate.
- Attend Multi Agency Risk Assessment Conference (MARAC) meetings and refer service users to MARAC when appropriate.
- Assist clients in gaining access to solicitors, benefits agencies, housing departments, education, medical treatment, counselling, support networks, community groups, employment support etc.
- Recognise, respect and address the needs of survivors who face particular barriers when seeking access to services, including those from minority groups or with protected characteristics
- Safeguard the welfare of children, young people and adults at risk; working within safeguarding policies, Child Protection Procedures and local procedures for safeguarding adults at risk.
- Maintain accurate client records, outcome and monitoring data. Prepare information or reports for the monitoring and evaluation of the service.
- Complete daily ward rounds to raise awareness and identify any potential DA support needs for staff or patients.
- Participate in an out of hours rota, providing an on-call phone support service to hospital staff on Friday evenings and weekend days as timetabled.
Partnership Working and Training
- Promote the HIDVA service in the hospitals and build positive relationships with hospital staff, in particular safeguarding teams and clinicians.
- Attend safeguarding, mental health and frequent attenders meetings to screen patients for potential domestic abuse and provide advice to staff. Together with any other helpful meetings that may arise.
- Deliver training to staff in various health settings across Kent to raise awareness of domestic abuse, safe enquiry and appropriate responding.
General
- Maintain commitment to and work in line with the Rising Sun Framework.
- Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy
- Ensure confidentiality on all appropriate matters, and adhere to the requirements of the Data Protection Act.
- Comply with Rising Sun’s policies and procedures.
- Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
- Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.
This job description sets out the duties of the post at the time it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.
PERSON SPECIFICATION
The successful candidate will demonstrate the following experience, knowledge, skills and attitudes.
Qualifications
- Independent Domestic Violence Advocate (IDVA) qualification (desirable)
- Independent Sexual Violence Advocate (ISVA) qualification (desirable)
- Health qualification (desirable)
Knowledge and Experience
- At least 2 years’ experience of working with survivors of domestic abuse, including high risk clients, assessing risks and needs and ability to use professional judgment and make decisions
- Experience of co-producing short and longer term safety and support plans with survivors and their children
- Experience working with the police, social services and MARAC
- Experience of working in a hospital / health setting (desirable)
- Experience working with people with mental health needs, substance misuse, other complex needs (desirable)
- Experience working within maternity/midwifery services (desirable)
- Experience supporting older people (desirable)
- Experience of delivering training (desirable)
- Knowledge of criminal and civil legal remedies and housing law relating to domestic abuse
- Knowledge of domestic abuse risk assessment tools including DASH and understanding of the MARAC process
- A thorough understanding of safeguarding relating to adults with care and support needs and understanding of safeguarding children
- Up to date knowledge of the welfare benefits system and the ability to ensure service users maximise their benefit entitlement (desirable)
- Knowledge of local services and DA Specialists across Kent & Medway (desirable)
Skills and Attitude
- Ability to network face to face and virtually, to develop new contacts and partnerships
- Ability to train professionals on recognising domestic abuse and responding appropriately (desirable)
- Ability to use appropriate institutional advocacy to maximise positive outcomes and use the appropriate reporting mechanisms to highlight persistent or recurring issues that arise
- Ability to motivate yourself and work independently on your own initiative
- Solution focused and creative in approaching new challenges
- Competent using Microsoft office programmes, in particular MS Word, Excel and PowerPoint
- Passionate about the aim and principles of Rising Sun
- Committed to equal opportunities, safeguarding and maintaining confidentiality
General
- A commitment to the values and ethos of the Rising Sun
- A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
- Able to work some evenings and weekends
- Able to cover some Bank Holidays and cultural events on a rota basis with time off in lieu or overtime where appropriate
- Eligible to live and work in the UK
- Able to drive and have access to a reliable car (the post holder will be required to attend meetings and deliver training across our areas of work)
Equal Opportunities Statement
Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as B.A.M.E., who are currently underrepresented at Rising Sun. We are disability-friendly, and flexible working is available in the majority of roles. We strive to offer accommodations to all applicants who need them.
Safeguarding Statement
Rising Sun is committed to safeguarding those we provide a service to. The successful candidate will be required to undergo a DBS (Disclosure and Barring Service) check, a ‘right to work check’ in accordance with UK government Home Office guidelines, and to provide two references.
Benefits
We offer a number of benefits to team members including:
- 25 days annual leave per year
- A bonus day of leave for your birthday
- 3% matched pension contribution
- Access to Rising Sun’s counselling service
- Employee Assistance Programme
- Health care cash plan for you and your children for a number of health treatments (e.g. dental, optical, physiotherapy etc.) and also discounts in shops and attractions
- Up to four weeks sick pay in any 12 month period (eligible after probation period)
Registered Charity
21 - 50
Our vision is a world in which all women and children live free from actual or threatened domestic abuse and all forms of violence.
The client requests no contact from agencies or media sales.
Thank you!
Purpose of the Job
This role is an exciting opportunity for an outstanding individual to join the UK Youth Fundraising team. UK Youth works with a broad range of exciting corporate partners, including Coca-Cola Europacific Partners, KFC, Burger King, RSA Insurance. This role focuses on identifying and securing income and employment placements for The Summer Jobs Programme and ensuring strong stewardship and a positive employer experience over the next two years.
Key Responsibilities
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Work closely with the Employer Recruitment Manager to develop and implement an employer recruitment strategy, integrating both local and national approaches.
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Support the development of employer sponsorship proposals, creating a menu of different engagement levels to meet income targets
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Work with the Employer Recruitment Manager and the wider Corporate Partnerships Team to collaborate on all UK Youth fundraising opportunities and integrate our employer ask into our wider corporate partnerships offer
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Input to feedback for Youth Endowment Fund on corporate partnership opportunities
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Identify and engage with regional and localised contacts to assist in sourcing placements (e.g. borough networks).
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Accurately record programme donation contributions
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Travel to local areas to engage employers in person, as necessary.
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Keep an accurate record of all communications and progress with employers on UK Youth’s CRM system
Experience we're after
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Experience of fundraising, sales or recruitment
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Experience of working in a busy and deadline-driven work environment
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Experience of managing multiple relationships
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.
UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.
We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.
We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all.
Closing date: Monday 6th January 2025 at 23:59 (midnight)
Provisional Interview Dates: W/C 13th January 2025
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
Registered Charity
51 - 100
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
Thank you!
About Us
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
The Role
We have a fantastic opportunity for someone to join us in the position of Energy Adviser, to work on either a full or part time basis. Job share applications are also welcome. This role provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.
NEA’s Energy Advisers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. Their main role is to provide one to one advice to clients referred through the charity’s Warm and Safe Homes helpline and to deliver energy advice presentations to groups. They also get involved in a range of tasks to support these activities. Energy Advisers sit within the Communities Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances.
This post is subject to enhanced vetting and barring check.
What you will need to succeed
Working within our Communities Directorate you will have demonstrable experience of delivering Energy Advice and helping others. Therefore, it is vital that you have empathy, confidence and knowledge of the issues facing vulnerable low-income households.
You will have knowledge and understanding of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them.
You will also have knowledge of assistance available for energy efficiency improvements to low-income households.
You will be an excellent communicator, with proven experience and understanding of how to effectively address the energy needs of low income, vulnerable or disadvantaged householders – with the desire to make a positive difference to people’s lives.
The successful candidate will operate within Yorkshire and the Humber, East Midlands or Eastern region of England. Home working and office-based locations are available depending on your proximity to a NEA office. Preferences will be discussed with candidates at interview. Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
We are offering:
- £28,163 – £33,205 (FTE) – Scale 5-6, Points 12-22 (plus £3,300 London Weighting if applicable). New appointments are usually made at the starting point of the scale.
- 11½% non-contributory pension.
- 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
- Flexible working arrangements including the opportunity for Hybrid working.
- Enhanced family friendly payments.
- Employee Assistance Programme.
- Employee benefits platform.
- 2-Year Fixed Term Post.
The closing date for all applications is 12:00 noon Monday 13 January 2025. We anticipate interviewing the two weeks commencing Monday 20 January 2025. Full details of the posts and an application form are available on our website.
How to apply:
Apply online by clicking 'apply via website'.
Please note CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries, please.
Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post.Charity Registration No. 290511. Company Registration No: 01853927
The client requests no contact from agencies or media sales.