Data Support Manager Jobs

Are you interested in the opportunity to build engaging corporate partnerships, as part of a highly motivated and successful team?  

An opportunity has become available for someone with experience of providing excellent account management to contribute to London’s Air Ambulance Charity’s life-saving work. This new role comes on the back of our successful £15 million Up Against Time Appeal, and our growing portfolio of partnerships that we are looking to strengthen.  

The experienced post-holder will manage their own portfolio, providing dedicated stewardship, excellent relationship management, and high-quality planning, to deliver engaging and impactful partnerships.  You will work collaboratively, and have excellent verbal and written communication skills to engage and motivate partners.  

London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition, we offer flexible working options, wellbeing packages and family friendly employment policies.

Cambridgeshire Community Foundation is the charity for Cambridgeshire, working towards a better quality of life for people across the county. The Foundation identifies the most critical needs of local communities, raises funds and awards grants to non-profit organisations that make a big impact in addressing those needs.

We are looking for someone to support the Marketing Manager in delivering a range of marketing and communications activities to increase brand awareness, support donor development and develop positive relationships with the charity’s key stakeholders and audiences.

Overview

• Salary: £23,000 (pro rata) per annum, rising to £25,000 (pro-rata) upon successful completion of the probationary period.
• Hours: 15 hours per week. We offer flexible working hours within overall working hours of 08:00 – 18:00. Working hours and days are to be agreed.
• Contract: Permanent, following 6-month probation.
• Reporting to: Marketing Manager
• Location: Hybrid. Predominantly home-based, with occasional work required in the office (Newmarket Road, Cambridge) and other locations across Cambridgeshire.
• Annual leave: 25 days per annum (pro-rata) plus concessionary leave during office closure between Christmas and New Year.
• Pension: A workplace pension scheme with NEST.
• DBS: DBS and security checks must be successfully completed.

Key responsibilities

• General: Provide day-to-day marketing and communications support to the Marketing Manager and the wider team, encouraging and promoting branding and communications best practice across the charity.
• Email: Manage the events email inbox and respond to enquiries.
• CRM: Use Salesforce to input and manage donor, event and campaign data.
• Website: Regularly review and update website content and carry out administrative tasks related to the website’s donation and fundraising system.
• Social media: Support content creation, managing activity, and analytics.
• Storytelling: Build our storytelling resources, such as written and video case studies to demonstrate the impact of our work.
• Copywriting: Create copy as needed for marketing collateral, campaigns and the website.
• Press and PR: Research stories, produce press releases, maintain media lists and record media coverage.
• Design: Design digital and printed marketing collateral, such as reports, posters and event invites.
• Events: Support the planning, promotion and delivery of the charity’s events and attend relevant external events. This will require occasional evening and weekend work.
• Campaigns: Support the planning and delivery of fundraising and brand awareness campaigns.
• Video: Record and edit video content.
• Analytics: Support the evaluation of our marketing activities using analytical tools, as required.
• External suppliers: Liaise with suppliers when required.
• Undertake other duties that may be reasonably requested from time to time by the Marketing Manager.

Essential knowledge, skills and experience

• A qualification in marketing or a related subject, or two years’ experience in a marketing or communications role (this can include voluntary work).
• Excellent written communication skills, with experience of writing engaging copy for different audiences, channels and functions.
• Experience of using Canva and/or software packages to create print materials, as well as digital and video content.
• Excellent interpersonal skills and personal integrity.
• Excellent administrative skills.
• Meticulous attention to detail.
• Excellent IT skills, including experience of using the Microsoft Office suite.
• A full UK driving license and access to a car.

Desirable knowledge, skills and experience

• Experience of using social media in a professional environment.
• Experience of using Salesforce or another CRM system.
• Experience of using WordPress or another website management system.
• Experience of supporting the planning and delivery of events and/or campaigns.
• Experience of using marketing analytics tools, such as Google Analytics.
• Understanding of the charity sector.

Interviews

• We aim to hold interviews in the weeks commencing 3 February and 10 February 2025.
• Interviews may be held remotely or in person, depending on circumstances.

Please note, we reserve the right to close the vacancy early if a high volume of applications is received.

We value diversity and we are committed to fostering an inclusive culture. We encourage applications from people of all backgrounds, abilities, and cultures. We want to see every candidate shine throughout their job application process. If there’s anything on your mind or any adjustments you may need, please don’t hesitate to get in touch.

Due to the time constraints of our team, only shortlisted candidates will be contacted. If you do not hear from us within two weeks after the closing date, please assume that your application has been unsuccessful.

What will you be doing:

Ensuring that all financial transactions are accurately recorded, and that financial controls and procedures are in place to safeguard the charity's assets. This role also plays a key part in providing strategic financial guidance to senior leadership and supporting the charity's growth and development.

Main duties and responsibilities

• Financial Management & Reporting

  • Prepare timely, accurate, and comprehensive financial reports, including monthly management accounts, cash flow forecasts, balance sheets, and income statements.
  • Lead the preparation and monitoring of the annual budget in consultation with senior management, ensuring alignment with the charity’s goals and objectives.
  • Provide detailed financial analysis to senior leadership, highlighting variances, trends, and forecasts that could impact the charity’s financial health.

• Financial Control & Compliance

  • Oversee the charity’s accounting systems and processes, ensuring they are efficient, accurate, and compliant with charity law, accounting standards, and internal policies.
  • Implement and maintain strong internal financial controls to protect the charity’s assets, minimize risk, and ensure proper governance.
  • Manage the charity's cash flow to ensure financial stability and the ability to meet operational and project funding needs.
  • Prepare and submit all Office for National Statistics, Charity Commission, Companies House and returns.
  • Audit & Tax: Coordinate the annual audit process, liaising with external auditors and ensuring that all tax filings (e.g., VAT, Corporation Tax, Gift Aid) are submitted on time and in accordance with regulations.

• Grant & Fund Management

  • Ensure that all grants are managed and reported on in accordance with donor requirements, including preparation of grant financial reports and adherence to restricted fund reporting.
  • Oversee the accounting and tracking of restricted funds, ensuring funds are used in compliance with donor specifications.
  • Prepare reporting on funding sources for Trustees, Projects Department including trends to enhance and ensure financial sustainability.

• Team Leadership & Development

  • Supervise and develop a finance team, ensuring high levels of performance, motivation, and professional development.
  • Provide financial training and guidance to non-finance staff to ensure they understand and comply with financial policies and procedures.

• Financial Strategy & Planning

  • Work closely with senior leadership to develop and implement the charity’s financial strategy, supporting long-term sustainability and growth.
  • Provide regular financial forecasts and risk assessments to inform decision-making.

• Educational Background

  • Bachelor’s degree in finance, Accounting, Business Administration, or a related field.
  • A master’s degree or professional certification (e.g., CPA, ACCA, CIMA) is preferred.

Salary is dependent on skills and experience.

You will be working within our Finance team at our Headquarters in Swindon. This is an office-based role. Any successful candidate will need to be committed to Barnabas Aid’s ethos, statement of faith and aims, and have the right to work in the UK.

Database Executive

Location – Stanmore (hybrid role - 3 days per week office based)

Salary - £26,000 to £28,000 per annum dependent on experience

Hours - 35 hours per week 

Start Date - February 2025

Are you passionate about enhancing supporter experience and ensuring data excellence? Do you have Raiser’s Edge or charity database experience? Join Norwood as a key member of our Fundraising and Community Engagement department, where you'll play a crucial role in providing exemplary database and data services. We aim to keep our supporter information up-to-date, relevant, and meaningful, and we need your expertise to make this happen.

Benefits at Norwood include:

• The opportunity to work for a leading UK charity
• Competitive salary & benefits package
• 21 days annual leave plus 8 bank holidays and Jewish festivals where they fall on a working day and work is not permitted (FTE)
• 1pm finish on a Friday
• Workplace Pension Scheme: Plan for your future with confidence.
• Employee Assistance Programme: We care about your well-being.
• £300 When You Introduce a Friend: Spread the word and reap the rewards.
• Free Eye test & Eyewear allowance
• Access to ‘Blue Light’ discount scheme
• Cycle to work scheme
• Excellent career progression pathway

Key Responsibilities:

• Continuously reviewing and updating our database and data processes
• Assist the Head of Donor Support Services with data entry, processing, and data manipulation.
• Carry out data cleaning and database health-checking processes, ensuring that data is regularly cleaned and that duplicate supporter records are merged.
• Support the department in their use of the Raiser’s Edge database and keep training guides up to date to ensure best practice use of this resource.
• Improve and develop new processes for the use of data to support the fundraising strategy.
• Assist the Head of Donor Support Services with analysis, insight, and reporting of fundraising data.
• Import all electronic data from various sources to the database using Import’omatic and Raiser’s Edge import functions.
• Prepare data for fundraising marketing and communications and monitor email bounce-backs and out-of-office messages to keep supporter records up to date.
• Ensure data used for fundraising complies with Norwood’s GDPR and direct marketing policies and ensure adherence to the Fundraising Regulator Code of Practice.
• Utilise good communication skills, both verbal and written, to build relationships with stakeholders and donors.
• Provide support for emerging priorities, as agreed with your line manager, for example, assisting colleagues in the Donor Support Services team with data input during and after fundraising events and appeal launches.
• Assist at evening or weekend fundraising events, including the Annual Dinner.
• Be an active member of the Fundraising and Community Engagement department and work on any other initiatives as required.

Essential Experience / Skills

• Advanced user of a database or CRM.
• Experience as a data administrator or similar role involving manipulating data
• Experience of using Raiser’s Edge or a similar charity database
• Some experience of running queries and reports and exporting data
• Some experience of running data health routines
• Proficiency in Microsoft Excel to an intermediate level
• Understanding of relational databases
• Excellent IT skills and analytical mindset

Desirable Experience / Skills

• Experience of working in the charity sector
• Experience of writing process guides or other user documentation
• Experience of training or supporting system users
• Knowledge of ImportOmatic
• Working with volunteers
• Knowledge of the Fundraising Regulator Code of Practice

If this opportunity interests you, please press apply and our Recruitment Team will be in touch.

If you are interested in this role, please apply and our Recruitment Team will be in touch. 

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Due to the high number of candidates who apply to our roles at Norwood, please note we can only provide feedback following an interview, if shortlisted.

We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are seeking an enthusiastic and proactive self-starter to join our Fundraising Team as the 'Community Engagement Fundraiser - South'. In this role, you will be responsible for building strong relationships, growing our community presence on the ground, generating new fundraising leads, whilst stewarding current fundraisers through their DRWF fundraising journey.

The post holder will require experience and a good knowledge of community fundraising. The ability to deliver against a regional income target with energy and enthusiasm that will inspire supporters to go the extra mile with their fundraising efforts for DRWF.

You will be target driven, proactive, a determined self-starter and thrive on working with a range of fundraisers, encouraging them to choose DRWF as their preferred charity.

Key areas of responsibilities

To recruit, manage, develop and support an expanding network of supporters wishing to fundraise for Diabetes Research & Wellness Foundation (DRWF), in order to achieve agreed income and expenditure targets; whilst supporting other targeted deliverables for DRWF, such as Lottery, Regular Giving and Legacy Giving.

A full breakdown of the role can be found in the attached document.

How to apply:

Please send the following to: Tim Green, Head of Community Fundraising.

• Your CV (no more than three sides)
• A supporting statement (no more than two pages), explaining why you believe this position is a great fit for you and how your knowledge / experience align with the required criteria.

Closing Date: Friday 10th January 2025 (we will view applications throughout this period).

Interviews: W/C 20th January 2025.

Context and Background

The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our

belief. We all share it. And it drives our Income Generation team to get out there and bring in the

funds we need to protect children and prevent abuse.

We’ve been here for children for over 100 years. From our campaigns to our services- we strive to

make a difference in everything we do. Between 2016 and 2021, we’ve helped make 6.6 million

children safer from abuse.

Within the Income Generation Directorate our aim is to maximise resources for the NSPCC’s

mission by raising funds, providing the best possible supporter experience, and building long-term

relationships between donors and our cause.

To continue to deliver our mission we rely on the fundraising support of people across the UK for

90% of our annual income. We are looking to significantly grow our income in new and innovative

ways. To achieve this growth, we need the very best team in place to deliver to ambitious targets.

As a Senior Fundraiser in our Supporter Development team, you will strive to offer the best

experience to our existing supporters. You will be responsible for managing all aspects of direct

marketing campaigns - from campaign planning and briefing of creative, data and fulfilment, to

monitoring, reporting and analysis of campaign results, as well as liaising with our agencies and

suppliers. Campaigns will be delivered through a range of channels, including direct mail and

email, across a range of fundraising programmes.

As Senior Fundraiser, not only will the work you do make a real difference to people’s lives but

opportunity is provided to develop your fundraising experience with a sector leading team.

Join us at this exciting time and you’ll become part of an expanding team that cares about the

work they do and the people they work with. You’ll discover opportunities to grow, along withchallenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own

way to make a difference that means more, and that impacts millions of young lives. We want to

ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree

of flexibility around ways of working.

Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand

how important it is that our workforce is representative of the people we support and who

support us. We believe that every individual has the right to be their true self and to live a full life

without prejudice, fear or barriers. This is the starting point for all our commitments and actions

and underpins our commitment to be there for all children.

Job purpose

Our team strive to offer the best experience to NSPCC supporters and looks to continually develop

our campaigns, approach and messaging to reflect this. The Supporter Development programme

is diverse and expanding, and this role covers the delivery of a variety of campaigns utilising a

variety of channels.

Campaign management - development and implementation of creative and effective campaigns,

appeals and promotion with competing priorities, involving a range of audiences and channels.

Planning, reporting and analysis - reviewing previous performance, analysis and strategy to plan,

brief and schedule accordingly to meet deadlines.

Managing relationships with stakeholders effectively and working collaboratively across a large

team to maximise income for children. Being dynamic and a team player is essential.

Key relationships - Internal

• Reports to Cause Fundraising Manager.

• A member of the Individual Supporters department, working with others across the

department as required.

• Works closely with teams across Communications and Income Generation Directorates –

including Creative, Data and Digital – to deliver campaigns accurately and on time.

• Works with Compliance & Information teams to ensure campaigns are compliant and

accurate.

• Works with Supporter Care to ensure that all activity launched has the best possible

supporter experience.

• Engages with staff in other NSPCC functions, such as Services for Children and Young

People, Communications and Public Policy, as necessary to further fundraising

relationships.

Key relationships - External

• NSPCC supporters and potential supporters• Various agencies and suppliers that support fundraising activity

Main duties and responsibilities

1. Work with the Fundraising Manager to devise, agree and deliver aspects of the

Individual Giving department’s annual business plan and budget to enable the NSPCC

to plan its activity and services

2. To be responsible for the delivery of income from those channels and activities you

are responsible for. If required, to be accountable for the development of the

activities the Fundraiser(s) are responsible for

3. Individually, and with the assistance of the Fundraiser(s) analyse fundraising

opportunities in a range of identified markets and, with the Fundraising Manager,

use informed judgement to develop the strategic plan to maximise income

4. Individually, and with the assistance of the Fundraiser(s)

• To correspond effectively and persuasively with existing supporters using creative

and engaging methods of communication, including written, verbal and electronic

mechanisms and channels

• To proactively take steps to improve knowledge and understanding of potential

supporters through developing the NSPCC relationship with them, evaluating that

relationship on an on-going basis and making necessary adjustments

• Ensuring a trauma informed approach to all campaigns

5. To manage campaign budgets and report on variances on a regular basis, to carry

out campaign analysis and monitoring

6. To carry out research through a range of sources, including the Internet, Intranet,

publications and other external contacts, including other charities, in order to obtain

relevant information that can contribute to programme strategies and fundraising

communications

6. To maximise income by sharing knowledge, expertise, best practice and experience

of a specialist fundraising area with others as appropriate

7. To work with Fundraisers and staff in other departments to maximise relationships

with NSPCC supporters

8. To be the key contact for agencies and other suppliers who support fundraising,

ensuring appropriate agreements are in place and that goods/services are delivered

as agreed

9. To work cross-departmentally to ensure that fundraising activities are managed and

developed in a way that maximises income for the NSPCC10. To undertake specific fundraising projects and activities as necessary or as required

to support Individual Giving’s fundraising or the Fundraising Directorate as a whole

11. To keep up-to-date on best practice and developments within the charity sector

12. To provide back up for the Fundraising Manager, as required

Responsibilities for all Staff within Income Generation

• A commitment to safeguard and promote the welfare of children and young people

• To update databases and supporter information systems on a regular basis in line

with Data Protection legislation and NSPCC policy and procedures.

• To actively participate in regular department and team meetings, contributing to

strategy, discussions and decisions which will be beneficial to the Directorate and

wider NSPCC activities.

• To adhere to all the NSPCC’s service standards, policies and procedures.

• To evidence an understanding of and commitment to the demonstration of the

NSPCC’s values.

• To maintain an awareness of and comply with NSPPC data protection regulations

and to ensure currency of changing GDPR regulations.

• To be responsible for personal learning and development, to support the learning

and development of others and the whole organisation.

• To work in a manner that facilitates and encourages inclusion.

• To be pro-active in identifying ways to improve personal and team performance.

• To maintain an awareness of own and others’ Health and Safety and comply with the

NSPCC’s Health and Safety policy and procedures.

• To take personal responsibility for keeping up to date with NSPCC work to end

cruelty to children, including securing updates on project and service developments

and general NSPCC news.Person specification

1. Well-developed ability to apply effective numeracy skills in entering and recording financial

data, interpreting, analysing and presenting financial data in clear and accurate format to

meet desired outcomes

2. Highly developed written and verbal communication skills to understand, interpret and

present complex information in a clear, confident and persuasive way for a range of

audiences

3. Ability to collect data from various sources, analyse findings, identify opportunities,

evaluate their viability and present findings clearly in a way that meets desired outcomes

4. Proven ability to build, manage and develop positive and fruitful relationships within an

organisation and externally and achieve objectives through these relationships

5. Well-developed ability to successfully negotiate with others to achieve desired outcomes

6. Strong management and team building skills, and working well with others as part of a

team, giving support and recognising expertise in others

7. The ability to plan, monitor and implement projects/events/initiatives to agreed deadlines

often with conflicting priorities

8. Proven ability to demonstrate initiative and creativity to achieve desired outcomesSafer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes

safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough

process of obtaining, collating, analysing and evaluating information from and about candidates

to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and

responsive manner and in compliance with current employment legislation, and relevant

safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills,

experience, motivation and competencies. Our robust recruitment and selection process

should ensure the identification of the person best suited to the role and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants (internal

and external) who self-declare at application as having a disability and who meet the minimum

requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to

enable successful candidates who declare disabilities to start working or volunteering their

time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably

qualified will be considered and addressed fairly and objectively based on their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining the

organisation will have ongoing risk assessments to ensure their role and activities are safe and

appropriate.

• All documentation relating to candidates will be treated confidentially in accordance with the

GDPR legislation.

PA to the Dean & Office Administrator | Southwark Cathedral

Job Title: PA to the Dean & Office Administrator

Reports to: Dean of Southwark

Key Relationships: Dean of Southwark, Cathedral Clergy, COO, Chapter Members, Chapter Committee Members, Senior Management Team, Cathedral Staff, Contractors

Start date: As soon as possible

Salary: £31,000 FTE

Hours of work: 35 hours per week (excluding lunch breaks). Some flexibility will be required to allow attendance at evening meetings and events.

How to apply: Please submit a CV and Cover Letter (no more than two sides of A4) outlining your suitability for this role, with reference to the main duties and person specification below. The deadline is Monday 13 January 2025 at 12pm. 

Interviews: Week commencing 20 January 2025

Role Purpose

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.

This is a key role at Southwark Cathedral supporting the Dean. This secretarial role will primarily feature management of a busy personal diary, correspondence and broader administrative support for the Dean in his capacity as Dean of Southwark, Chair of Chapter and CEO of the Cathedral.

The role holder will also support the Cathedral team as the Office Administrator – responsible for a range of office duties relating to staff wellbeing & socials, office equipment & spaces and the Cathedral’s general enquiries email address.

Main Duties and Responsibilities

For the Dean

• Manage the Dean’s diary: including making appointments, arranging meetings, scheduling preaching and other liturgical arrangements, programming annual schedules (such as Bishops Staff Meetings, chaplaincy and wider public commitments) - keeping Outlook diaries up to date with any changes and making travel arrangements;
• Prepare the Dean’s weekly diary file, including the preparation of any meeting papers or briefs for the week ahead;
• Provide administrative support for the Dean in relation to their attendance at meetings associated with the governance of the Cathedral, including Chapter, Finance Committee, Audit & Risk Committee, Nominations Committee, Fabric Advisory Committee and Board of Enterprises. This will include liaising with colleagues on the Dean’s availability for upcoming meetings, any research the Dean requires and preparation of paper packs for such meetings. Minute taking will not usually be required, but may be requested from time to time in liaison with members of staff usually responsible for the minutes;
• Draft, file and send outgoing correspondence on the Dean’s behalf and process incoming correspondence;
• Support the Dean in all their working relationships including building and maintaining excellent relationships with Chapter Members and Committee Members, the Bishop’s staff and with the wider Diocese, as well as with congregation members, neighbours, commercial partners, professional advisers and other third-party organisations relating to the Dean’s work;
• Set up meetings including room set up and refreshment provision as required;
• Assist the Dean with the processing of their expenses;
• Work with the Governance & Committees Manager on Gifts Registry declarations for the Dean;
• Provide administrative support to bodies the Dean chairs, e.g. Southwark Cathedral Development Trust, the Deans Fund and other Cathedral-associated bodies;
• Assist the Sub Dean and Precentor with administrative tasks as requested;
• Update the Cathedral database in support of the Dean’s work.  

Office Administration

• Receiving, distributing and responding to emails sent to the Cathedral’s general information email address;
• Ordering stationery, office equipment and consumables in line with the Cathedral’s approach to sustainability and ethical buying;
• Ensuring the Cathedral’s printing and franking equipment is kept fully functional, and liaising with our contractors when issues arise;
• Ensuring that the offices, reception area, print room, stationery area, staff kitchen and facilities are kept clean, tidy and supplied;
• Co-ordinating Staff Meetings, including booking suitable space and organising refreshments for the meeting;
• Organising staff social events, outings and meals;
• Providing administrative support on Cathedral projects as and when they arise.

General Duties and Expectations

• Provide general administrative assistance in the context of a busy office;
• Support other teams on an ad hoc basis when required;
• Promote the mission, purpose and values of the Cathedral;
• Ensure that the highest standards of professional performance are maintained & ensure professional skills are regularly updated through participation in training and development activities.

The main duties and responsibilities of your post are outlined in your job description. This list is not exhaustive and is intended to reflect your main tasks and areas of work. Changes may occur over time and you will be expected to agree any reasonable changes to your job description that are commensurate with your salary and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.
 

 

Person Specification (E) = Essential (D) = Desirable
 

Skills & Aptitudes

• Excellent verbal communication skills, including a friendly & efficient phone manner (E)
• Excellent interpersonal skills and an ability to communicate with a wide range of stakeholders (E)
• Able to maintain confidentiality at all times (E)
• Strong writing skills (E) 
• Able to manage the formal processes of meeting in a proactive way (E)
• Proficient with MS Office, including Outlook, Word, Excel & PowerPoint (E)
• Well organised, with good prioritisation skills (E)
• Organised approach to physical and digital filing, naming & storing of documents (E)
• Able to take ownership of tasks & complete them with minimal supervision (E)
• Able to draft agendas and papers from an outline brief (D)

Knowledge & Experience

• Experience of working in an office environment (E)
• Experience of working with virtual-meeting platforms such as Zoom & MS Teams (E)
• Experience of working with and administering databases, summarising information in an easy-to-understand format (E)
• Experience of diary management (E)
• Understanding of the Church of England, its structures and liturgy (D)
• Experience of minute-taking and producing summaries of outcomes and actions resulting from meetings (D)

Personal Attributes

• Highly organised, able to work to deadlines (E)
• Proactive problem solver (E)
• Flexible and cooperative team player (E)
• Self-motivated (E)
• Demonstrates sympathy for the vision, mission & values of Southwark Cathedral (E)

Southwark Cathedral believes in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Safeguarding is at the core of all we do. We follow best practice for Safer Recruitment.
 

Terms and Conditions

Working Hours

The working hours shall be 35 hours per week (exclusive of meal breaks), over five days. Some out of hours working will be required to support meetings and events and this will be notified in advance. Time off in lieu will be awarded in line with Southwark Cathedral’s policy.

Annual Leave

25 days per annum as well as statutory bank holidays and an additional day at Christmas, with an additional 5 days annual leave after 10 years’ continuous employment. 

Probation

The appointment is subject to the satisfactory completion of a six-month probationary period.

Season Ticket Loan

Once the probationary period has been completed satisfactorily, the person appointed will be eligible to take out a season ticket loan.

Pension

The person appointed will be eligible to join a defined contributions pension scheme managed by the Church Workers Pension Fund. The Cathedral will contribute half of the annual premium of 10% of salary.

Working Expenses

Reasonable out of pocket expenses will be reimbursed.

At The National Lottery Community Fund we are committed to making a bigger difference in the years ahead.  That’s why being ‘impact-focussed’ is one of our core values.  We want to transform how we use insight in our organisation so that we can: identify the communities that most need our funding, demonstrate the difference we make and take an equity-based approach.  Our 2030 strategy ‘It starts with community’ sets stretching goals and puts impact at the heart of what we do. 

We’re recruiting for a Head of Strategic Analysis in our newly formed Evidence and Impact team.  You will help us build stronger insight into the challenges faced by communities across the UK and the case for action in each of our four mission areas.  You will connect this evidence about the external environment in which we operate and the future trends for society and the economy to our ongoing performance monitoring and KPIs.  You will lead your team’s work to communicate evidence in a compelling and engaging way to a wide range of audiences.  The strategic analysis and research your team delivers will support advocacy and influencing at both a UK-wide and country portfolio level.

Ultimately your work will ensure that The National Lottery Community Fund has the evidence we need to deliver the full impact and benefit of ‘It starts with Community’ and that we have the processes in place to adapt and learn, including in preparing the insight that we need to set strategy beyond 2030. 

We’re looking for a strategic thinker who can connect the evidence and insight our team creates to the decisions at hand at all levels of our organisation.  This means you must be able to demonstrate experience of presenting insight to senior stakeholders at Executive and Board level in a way that promotes evidence-led strategy and policy.

We aim to ‘lead the agenda’ with insight, so you will have strong experience of leading teams to develop clear and purposeful insight products for use in strategic communications and advocacy.  Your people management skills will be crucial to this role as you lead the 5-strong Strategic Analysis team, developing a supportive culture of high-performance.  You will forge strong partnerships with a wide range of colleagues in the UK-wide Evidence and Impact function and play a key role in our leadership team as we strive for ‘One Fund’ ways of working.

This role can be based in any of our offices.  Some travel is expected to attend leadership meetings and connect with colleagues who are based in different locations of the country.

Interview Date: w/c 3rd February

Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown.

On application, please align your supporting statement to the criteria below

Essential criteria

• Educated to undergraduate level, or equivalent level of experience in a relevant discipline such as quantitative or qualitative methods, evidence synthesis or trends analysis.
• Excellent written and verbal communication skills, with the ability to effectively communicate with different audiences.
• Experience of working with multiple stakeholders (including at Board level), often with competing priorities, to gain agreement.
• Proven experience in driving insight to action and in communicating compelling evidence to senior stakeholders, particularly at Executive and Board level.
• Proven experience of delivering impactful evidence at different stages of the strategy cycle, including one or more of the following: consultation, horizon scanning, performance and KPI reporting and policy analysis

Desirable criteria

• Educated to undergraduate level, or equivalent level of experience in a relevant discipline.
• Familiarity with functional standards for analysis and in how they apply to the work of multi-disciplinary teams. 

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

We have an exciting opportunity for an Caseworker (known internally as an Independent Stalking Advocacy Caseworker) who will specialise in non domestic stalking & harassment, to join the Cope & Recovery team in South Yorkshire working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra days holiday for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at Hackenthorpe Lodge, Sheffield and supporting victims of crime around South Yorkshire

As a Stalking Advocate you will be providing a high quality pro-active service to victims of stalking & harassment delivering a range of short term and ongoing interventions by telephone using digital platforms and in person. The post holder will act as a single point of contact (SPOC) to victims and work collaboratively in a multi-agency environment from the point of crime to the conclusion of the Criminal Justice process/resolution and recovery.

• To undertake effective victim need and risk assessments
• Managing a caseload, providing advocacy, emotional and practical support and information to victims including exploration of legal and civil options, housing, health and finance
• Reviewing cases of harassment where the victim is being supported by Victim Support advocates and
  where an indication of stalking
• Providing information about the criminal justice system and ensuring victims are aware of their rights outlined in the Victims Code
• To accurately maintain and update all victim contacts and actions on to the case management data base in accordance with the GDPR and VS case management policy
• Increase the awareness of the impact of stalking and how to manage risks

To be successful in this role, you will need:

• experience in delivering services to adults
• able to communicate sensitively and effectively both verbally and in writing with a wide range of people
• an understanding of the effects of trauma and the importance of trauma informed practice
• knowledge of victims rights and the Criminal Justice system
• good telecommunications & IT skills

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Do you imagine yourself coordinating an innovative, change-making project for a leading human rights charity? Do you want to use your skills to build on the initial success of our trailblazing app and take it to new markets? If this is you, then apply to join us as Zoteria Coordinator at Stonewall.
 
Stonewall is a human rights charity. We stand for lesbian, gay, bi, trans, queer, questioning and ace (LGBTQ+) people everywhere. We imagine a world where all LGBTQ+ people are free to be themselves and we can live our lives to the full. Over the last 30 years, we have helped create transformative change in the lives of LGBTQ+ people in the UK. Our campaigns drive positive change in public attitudes and public policy. We ensure LGBTQ+ people can thrive throughout our lives by building deep, sustained change programmes with the institutions that have the biggest impact on us, whether we're learning, working, praying or playing sport.
 
As Zoteria Coordinator, you will be a key part of a team of driven, passionate people who deliver our international project work. For this role we are looking for someone who can jump straight in to build relationships with colleagues in the UK and at our global partner organisations, and work collaboratively with them on the roll-out of the Zoteria app and its ongoing promotion. An understanding of data protection and associated safeguarding risks would be beneficial as you work with the Global Project Manager to plan how our data can be used as evidence in advocacy work and policy change efforts.
 
As well as keeping track of day to day expenditure, you'll be managing a range of suppliers and ensuring invoices are paid promptly. You will make recommendations on future markets for Zoteria, backed up by evidence of need and opportunity. And you will need to take pro-active approaches to fostering creativity among the wider Zoteria group as you all design activities together.

This role is offered as a 6-month fixed term contract.
 
Our people make up a vibrant, dynamic community. Lots our staff have a personal investment in the work we do, and we come from a wide range of backgrounds. We're proud of this diversity, and of our support for one another – in our teams, our network groups, and our friendships.

Location: London
Contract Type: 6 MonthsFixed Term Contract
Hours: Full time
Salary: £29,808 - £33,500
              
Closing Date: 5 January 2025

You may also have experience in the following: Project Support, Project Assistant, Project Coordinator, Project Administrator, Project Management, etc.

REF-218640

Membership Services & Engagement Coordinator

Fixed Term Contract – 12 months 

Full-time (Mon-Fri, 37.5 hours per week) open for flexible working requests 

£25,000-£35000 per annum (depending on experience) 

About YBI

Youth Business International (YBI) leads a global network of enterprise support organisations and together we focus on sustainable and inclusive youth entrepreneurship, equipping underserved young people with the ability to start, scale and sustain businesses.

Role Overview

We have an exciting role that plays a critical role in coordinating admin support within our Membership Services and Engagement Team. 

We are looking for a highly organised individual to support YBI’s Membership Services and Engagement (MSE) team with a variety of activities to ensure we can deliver quality services and engagement activities to our members and partners.

To be successful the post holder will need to be able to operate independently, be skilled at juggling priorities, and show initiative in supporting the team in various activities. You will also need to have strong interpersonal skills to work with and effectively support the whole team.

Key Responsibilities

The Membership Services & Engagement Coordinator will provide support to the three different areas within the team: Services, Membership and Evidence & Learning. Focus will switch depending on time of the year and on current projects being delivered.

You can find more details of the role in the attached job description.

How to apply

• Please submit your CV (maximum 2 x A4) and a Supporting statement (max 2 x A4) to our hr inbox only.
• Your supporting statement is a very important part of your application and is vital for us to decide whether to shortlist you for an interview. Please demonstrate how you meet the criteria listed in the person specification and your motivation to work for YBI, detailing your experience, skills, achievements and/or abilities that are relevant for the role.
• Please note you must have existing Right to work in the UK as YBI is not a sponsoring organisation.
• Closing date for applications: Midnight on 5th January 2025.
• We will have a competency-based interview taking place on 9th or 10th January 2025. 

Please note that due to high volume of applications we reserve the right to close this ad early.  If you wish to be considered, please do submit your application as soon as possible.

Who we're looking for

We are seeking a proactive, adaptable, and creative individual with a detailed understanding and experience of working within youth-based community and faith groups across the UK. The ideal candidate will have outstanding verbal and written communication skills, experience in stakeholder engagement, and the ability to work both autonomously and as part of a team.

You will have experience in developing and delivering training, a strong understanding of IT applications (especially MS Word, Excel, and PowerPoint), and a proven track record of driving projects to achieve agreed outcomes. You should be highly organized, self-motivated, and possess excellent networking skills.

Main role & responsibilities

In this role, you will be an active member of our programmes team and will work across our portfolio of programmes. You will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. You will recruit suitable delegates to workshops, working closely with a range of organisations and families.

You will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events. You will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements. 

We welcome the unique contributions that you can bring and positively encourage applicants from all underrepresented  backgrounds, particularly those from minority ethnic groups or individuals with lived experience of gaming and gambling harms.

The Worker Support Centre (WSC) is a Scotland based charity that promotes decent work and prevents exploitation. We support marginalised and isolated workers in labour sectors where there is a high risk of abuse and exploitation. We work in partnership with workers to build power to secure and advance workplace rights. We prevent human trafficking for forced labour by acting to reduce the risks of worker exploitation. WSC values include: respect for human rights, representation, transparency, equality and innovation. 

WSC support includes advice, mediation, advocacy and assisted reporting to enforcement agencies. Our worker engagement informs policy change activity to address harms faced by those in high-risk work. In 2023 and 2024 WSC activities were targeted at workers in seasonal agriculture on the UK Seasonal Worker visa (SWV). During this time, we provided advice, support, and information to 1031 people in relation to the SWV. WSC is now embarking on a new project to engage workers in health and social care to advance care workers’ rights through worker education and power sessions. 

About the role

This role is focussed on advancing care workers’ rights by supporting WSC’s peer engagement work including actively conducting outreach to workers and facilitating worker education and power sessions. In this role you will support WSC meet two of its four core objectives to work together with workers to claim spaces for power and representation in decision making; and to build the field of knowledge about workers and their experiences to influence policy. This role also includes handling a small caseload, providing health and social care workers with information, support and impartial advice with any issues that may arise during outreach or sessions.  This role will work closely together with our Peer Engagement team and Outreach Caseworker.

WSC strives to achieve representation of individuals with lived experience of the issues on which we work at all levels of our organisation and actively promotes applications from individuals with experience of the issues on which we work. For this role we would especially welcome applications from individuals with experience of working in the health and social care sector.  

NB A Basic Disclosure Check is required for this role.

Main tasks and responsibilities

Peer engagement and outreach

· To develop, together with WSC’s Peer Engagement team, a programme of outreach and engagement to workers in social care.

· To conduct social engagement and outreach activities in person and remotely.

· To contribute to the development of WSC’s programme of activities to build worker solidarity.

· To contribute to and translate information for communication with workers on their rights and entitlements and to support WSC Worker Power work.

· Liaising with community and civil society organisations to build strong community networks.

· To ensure that those in need of support access WSC’s Casework service, and/or are signposted to available services, including legal advice.

Casework

· To provide high-quality casework support around housing, debt and employment rights;

· To monitor and respond to email, phone and message enquiries from workers.

· To liaise with external services, including lawyers on legal advice sessions and make appointments for workers to access such advice.

· To support workers to navigate support and advice from external agencies;

· To record worker information using Advice Pro case management software.

Participation

· Support participatory analysis workshops with workers to jointly analyse concerns articulated in order to establish standards workers would like to see upheld for health and social care workers.

· Actively support workers to engage in advocacy, including by providing worker-centred briefings on advocacy processes and meetings, ensuring meaningful participation and leadership by workers.

· Engage with workers via social media and other online tools, through clear communications outputs.

General

· Support the whole organisation goal to integrate workers in all our work at all levels of the organisation.

Person Specification

1) KNOWLEDGE AND TECHNICAL SKILLS

• Understanding of how NGOs operate and knowledge of the issues on which WSC works: labour rights, migrant rights, organising, anti-trafficking and human rights.
• Experience in worker organising, engaging with workers and upholding labour rights, or support provision to workers through casework.

2) QUALIFICATIONS

• Degree level in public policy, law, or human rights or equivalent experience.
• A valid UK Driving license

3) EXPERIENCE REQUIRED

•  Experience in labour organising or worker support - 2 years
• Experience of engaging with people with lived experience of the issues on which the organisation works and ensuring they are involved in decision-making processes - 1 year
• Use of equipment and case management systems & Standard Microsoft Office suite - 1 year
• Fluency in English (verbal and written)
• Working competence in at least one other language spoken by migrant social care workers (eg Arabic, Urdu, Hindi, Bengali)
• Experience of work in a precarious sector (eg social care, agriculture, hospitality)
• Experience of work in social care
• Experience of handling a caseload and providing impartial, confidential advice - 1 year
• Experience of facilitating public outreach sessions/events - 1 year
• Experience of communication to wide audiences via a range of social media platforms (eg Tik-tok, Instagram, Telegram, X, Bluesky) - 2 years
• Experience of building and developing relationships with community and civil society organisations - 1 year 

4. PERSONAL QUALITIES

• Enthusiastic and committed to advancing workers’ rights.
• Empathy with workers in high-risk labour sectors and the work of WSC.
• Strong work ethic: A self-starter with high-energy levels, ability to use own initiative, prioritise, make decisions and implement them, function to deadlines.
• Ability to build and maintain collaborative and respectful relationships across the organisation and with workers.
• Ability to work flexible hours as required, to travel and spend occasional nights away from home. 
• Sound understanding of equal opportunities, data protection and confidentiality.

Applications to consist of a CV and supporting statement no longer than one side of A4 outlining how you meet the skills and experience required.

Digital Fundraising Officer (0841)

• Salary:- £36,660

• Location:- London

• Contract Type:- Indefinite

• Hours:- Full Time

• Closing Date:- 1 January 2025

• First Interview Dates:- 10th January 2025

About the role

As Digital Fundraising Officer at ClientEarth, you will play a key role in supporting the digital fundraising strategy in the UK and internationally to grow ClientEarth’s public supporter base and income streams.

The Digital Fundraising Officer sits within ClientEarth’s Global Digital team, itself a part of the External Affairs Department along with the Grants, Philanthropy, Public Affairs, and Global Communications teams.

Meet your Manager

In this role, you will be managed by Giacomo Vezzani. A fundraiser for 8 years, Giacomo previously worked for Freedom from Torture as part of their award-winning Digital & Campaigns team. At ClientEarth, he leverages his passion for climate comms to grow the organisation's following. Giacomo joined ClientEarth in 2022 and is based in our London office.

Main Duties

• Assist the Digital Acquisition team in the planning of flagship fundraising and lead-generation campaigns by supporting their strategy and delivery phases
• Lead on the delivery of weekly reporting updates for active campaigns, providing crucial insights for data-informed optimisations and tests
• Contribute to the wider Digital Fundraising Team’s quarterly and yearly reporting obligations, playing a key role in the dissemination of campaign results upwards and horizontally

Role requirements

• A track record of delivering successful digital marketing campaigns. This should include planning, delivery, optimisation and reporting.
• A demonstrable experience in handling data and reports, with solid numeracy skills and the ability to interpret and present information effectively.
• A demonstrable experience in developing on-brand digital content that resonates with unfamiliar digital audiences. 

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. 

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work within the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.