Data Protection Jobs

This role is being advertised as a Customer Service Advisor however the successful applicant will be employed as a Client Care Coordinator

Join our Award-Winning Contact Centre where clients come first and excellence is standard!

Work in our team as a Client Care Coordinator and be the friendly voice our clients rely on when they need us most! Whether it's over the phone, through a scheduled appointment, or via online chat, you'll be their go-to person, making sure every interaction is smooth and stress-free. You'll be joining a team of over 150 dedicated colleagues across three contact centres. We're all about teamwork and support, so you'll always feel connected and motivated!

Find balance and make an impact—join us with the flexibility of hybrid working!

Enjoy a set two-week rotating schedule with shifts being 8 AM to 4 PM and 10:30 AM to 6:30 PM, plus one Saturday or Sunday shift every two weeks, with a day off during the week. If you're looking for a rewarding career where you can make a real impact, we’d love to hear from you! Successful candidates will start on 13th January and will complete 4 weeks of training (Monday to Friday, 8 am to 4 pm). Ready for the next step? Come join us!

What's in it for You?

In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics: 

• Financial Reward: Competitive salary with opportunities for progression, up to 5% employer pension contribution, and thousands of perks through Blue Light card.
• Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
• Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits.
• Career Development: Paid training, opportunities for accredited apprenticeship programs, and potential for career progression

Job Summary 

The purpose of the Area Giving and Finance Adviser role is to provide comprehensive finance support to churches within the Stepney Area, aiding them in the development of their ministries, manage Common Fund giving and to support the Area Bishop’s staff team in the management of resources including monitoring clergy post numbers, curate funding, and other financial matters. As part of a small team of Area Giving and Finance Advisers, the role involves offering training, resources, and advice on parish financial management and administration, and advice on various giving methods, including online and contactless options. Additionally, the role entails promoting generous giving through training initiatives, facilitating the award of grants and loans to churches from Area funds, and fostering effective communication and relationship-building between the Area team, Finance team, and parish officers. 

Job responsibilities 

Financial support  

• Enable churches to develop their respective ministries, manage their finances effectively, and meet their statutory responsibilities.

• Provide finance and other appropriate training, support, resources and advice to the clergy, PCCs and parish officers.

• Assist the Bishop, Archdeacons and Area Deans in managing Common Fund giving by the churches in the Area.

• Facilitate and monitor the award of grants and loans to churches from Area funds.

• Support the Area Bishop’s staff team and Area Council in monitoring the use of Area resources, including post numbers, curate funding and other matters.

Giving  

• Supporting parishes to encourage a culture of generosity and giving. 

• Promote generous giving through training, preaching and providing resources to clergy and parish officers.

• Support the introduction of different methods of giving, including online, contactless, and Parish Giving Scheme.

Relationship management  

• Build relationships with, and promote effective communication between, the Area team, Finance team, parish officers and the other Area Finance Advisers.  Work with the National Giving Team on projects that support parish ministry.

Other duties  

• The role will require regular evening and weekend working.

• Complete other duties commensurate of the role. 

Please refer to the attached Job Description for the full details on the main responsibilities. 

Person Specification 

Essential 

• Experience of encouraging charitable giving.

• Experience managing a wide variety of professional relationships. 

• Educated to A Level or equivalent standard. 

• IT proficiency (MS Office suite). 

• Fluency in spoken English and ability to communicate clearly in English. 

• Understanding of the ethos and mission of the Church of England, and of the role of parish clergy. 

• Effective written and oral communication skills. 

• Numerate and financially astute – comfortable working with financial data. 

• Strong administrative skills, including use of Microsoft Office. 

• Self-motivated, as work needs to be undertaken proactively and with limited supervision. 

• Attention to detail – accurate and efficient. 

• Strong interpersonal skills, including relationship building and discretion. 

• Christian faith with empathy to the mission and values of the Church of England. 

• Right to work in the UK. 

• The person will not require a DBS check. 

Desirable 

• Experience of charity accounting (accounting qualifications are not a requirement).

• Educated to degree level. 

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package 

• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays 

• 15% employer pension contribution and salary sacrifice available 

• Death in service benefit x3 of basic gross salary 

• Enhanced maternity leave of six months full pay, after 12 months’ of employment 

• Season ticket loans of public transport 

• Access to Benenden Health Insurance 

• EAP counselling through Health Assured

• Up to £100 for eye test and contribution to spectacles

• Two additional paid days for community volunteering 

RECRUITING NOW FOR EMPLOYMENT ADVISOR (EA) IN TALKING THERAPIES 

Salary: £32,460 plus pension and benefits (rising to £34,385 after successful completion of probation)

Location:  Although employed by Hillside Clubhouse, EA in iCope staff will be co-located and embedded within the NHS Talking Therapies team.  This post will be mainly located at the North iCope Centre - 10 Manor Gardens London N7 6ER. You will also spend time working in community-based settings as required across Islington. 

Working format: Based onsite within the clinical teams as well as the option of some home working (a maximum of 2 days per week as agreed with your manager) 

Contract: Full-time and permanent

Job description

This is an exciting opportunity to join an established, dedicated and enthusiastic team supporting people with mental health conditions such as stress, anxiety and depression to gain and retain employment.  

Hillside Clubhouse is a leading mental health charity offering a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also provide a positive working environment to support our own employee’s wellbeing. 

Hillside Clubhouse operates an established Employment Advice (EA) service integrated into NHS Talking Therapies.  The programme aims to support Islington residents who are assessed within Talking Therapies and who require employment advice.

The EAs in Talking Therapies initiative was designed as an integrated employment and mental health service to improve both mental health and employment outcomes. EAs are part of the Talking Therapies team and work alongside therapists to provide employment support to assist clients remain in work, return to work, or find employment.  This takes the form of personalised support for the client backed up by an action plan detailing the client’s employment goals and the actions that the client, the therapist, and the EA agree to take to meet these goals.  

Overall aim 

Talking Therapies is an NHS Programme that provides evidence based psychological therapies to treat people with mild to moderate and moderate to severe depression and anxiety disorders.  

The new Employment Advisor (EA) will work within the Islington NHS Talking Therapies provision. They will work one-to-one with a caseload of between 25-35 clients referred by NHS Talking Therapies therapists to find employment, remain in existing work if they are struggling, improve their working environment, return to work following sickness or positively leave or retire from work. 

You will primarily fulfil these duties by providing information, advice and guidance to clients who choose to receive employment support. The support aims to empower clients to make better decisions about their working lives, as well as communicate better with colleagues and managers in existing roles. You will also signpost clients to other relevant support agencies, as appropriate. 

This role would suit someone with a background in employment support, psychology, counselling, human resources, recruitment, or a desire to transfer their skills into the mental health support sector.  

Method of working 

EMPLOYMENT ADVISOR RESPONSIBILITIES AND DUTIES 

1. Engage a mixed caseload of clients at any given time serving 100-125 per year, with common mental health problems, to establish trusting, collaborative relationships to support them to find new employment or support them in, or to leave, existing employment. Support will be provided face-to-face in Talking Therapies settings, via secure online meeting platforms or over the telephone. 

2. Along with their NHS clinician, assess clients’ support needs with a view to creating, implementing, and adjusting a personalised action plan to help improve clients’ mental health and achieve their stated employment goals.

3. Develop and deliver a range of practical services to support clients to find work, including career guidance, job searching skills, CV preparation, application form completion, interview skills, advice on local labour market opportunities and advice on education and training to further their career. 

4. Provide guidance to support clients to stay in existing work, including advice on mental health disclosure, negotiating reasonable adjustments to existing workplaces, creating wellness action plans, and improving productivity, support to return to work after sickness absence or to leave an existing role with dignity, and signpost clients to organisations that can represent them (EAs should only look to represent clients in exceptional circumstances). 

5. Facilitate access to other advice in areas such as financial benefits, debt management, food banks and community food outlets and social housing providers, as necessary. 

6. Work directly with partners like Jobcentre Plus, other employment providers, employers, trade unions and employment agencies to support clients to stay in employment and secure employment opportunities. 

7. Build a constant flow of referrals from the clinical team to ensure a dynamic and mixed caseload.

8. Meet referral and performance targets in line with the specific KPI / SLA requirements of the service. 

9. Regularly attend team and other meetings as reasonably expected. 

10. Maintain accurate and up to date records of activity and outcomes in line with service requirements, ensuring both the NHS and Hillside Clubhouse databases are kept up to date and paperwork compliant.

11. Receive regular supervision and training to meet individual, team and organisation’s needs. 

12. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.

13. Comply with and actively promote all Hillside policies and procedures including Equality and Diversity, safeguarding and data protection. 

14. Perform other tasks as required by your manager. 

The role holder must also: 

1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level. 

2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases. 

3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.

4. Receive regular supervision and training to meet individual, team and organisation’s needs. 

5. Comply with and actively promote all Hillside Clubhouse policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974. 

This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with their line manager. 

The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter. 

Application Instructions 

Please submit your CV and a covering letter detailing how you meet the responsibilities and duties of the role. 

We are a disability aware employer and actively encourage applications from people with lived experience of mental health conditions. 
 
Hillside Clubhouse is committed to building a diverse and inclusive team and strongly encourage applications from those who experience discrimination and / or prejudice based on their race, ethnicity or immigration status, women, new parents, people with disabilities and LGBTQI+ people. 

The Events and Fundraising Assistant helps to improve, develop and organise our events, including the London Legal Walk, Great Legal Bake, Great Legal Quiz and many more across London and the South East. They work to maintain contact with our wide network of dedicated supporters, keeping our database up-to-date with contact and event information. They update our website and produce content for printed materials to promote our events programme, and assist with the recruitment and management of volunteers.

Main duties and responsibilities (see recruitment pack for more detail)

• Organising events
• Improve and maintain website and online presence
• Administrative duties
• General support

About you

Essential criteria

• Enthusiasm for the cause and our work; commitment to social justice and equal opportunities for all
• Excellent interpersonal skills, including written and oral communications skills
• Confidence with IT including Microsoft Office suite
• Excellent attention to detail
• Ability to work well under pressure; strong organisational skills to work in a busy environment with competing demands
• Proven ability to communicate with a wide range of people and to liaise effectively with other organisations
• Highly motivated, with ability to work on own initiative and as part of a small team
• Flexibility and willingness to learn new skills
• Professional, reliable and responsible
• Ability to work outside office hours as required (with time off in lieu), particularly in the build up to events, on the days of events and in other busy periods
• A positive attitude to problem solving and finding new solutions

Benefits

• 25 day of annual leave (pro-rata for part time) plus bank holidays (pro-rata for part time). Allowance increases due to years of service to 27 days for 2+ years, 29 days for 4+ years and 31 for 6+ years.
• 5% Employer pension contribution
• Hybrid working
• Flexible working options
• Employee Assistance Programme
• Continuing professional development opportunities

How to apply:

To apply for this role, click the ‘quick apply’ button and submit a copy of your CV with a covering letter of no more than two pages of A4, describing how you meet the requirements of the role and the criteria outlined in the person specification. Please read the Recruitment Pack for full details before applying.

Recruitment timeline:

Closing date: 10am, 02 December 2024

Please note applications will be considered on a rolling basis and we may close for applications in advance of the above date if a suitable appointment is made. 

The successful appointment is subject to satisfactory written references and right to work checks.

When someone sustains a spinal cord injury, it is a life changing experience.

Back Up’s Regional Outreach and Engagement team are the very face of the organisation and are based across the UK, working directly with spinal cord injury centres, major trauma centres and hospitals – or indeed anywhere that people affected by spinal cord injury may be.

As a Regional Coordinator, you will build relationships and take ownership for what happens in your geographical area. As someone affected by spinal cord injury themselves, you will be providing peer support to newly injured people in a clinical setting, facilitating wheelchair skills sessions, making referrals for ongoing support, and supporting volunteers and fundraisers. Above all, you will be passionate about being able to demonstrate the impact of what we do and will see for yourself how Back Up quite literally transforms lives.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Location:

From home and able to travel extensively to hospitals and other clinical settings around the region, if required.

Occasional visits to Back Up office in Wandsworth, London and the surrounding area.

East Region: East Anglia (likely based in East Anglia)

How to apply

Please apply by emailing recruitment @ backuptrust . org . uk by midnight on Sunday 1st December 2024 with:

· A CV detailing salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.

· A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description.. This statement is crucial; CVs alone will not be accepted.

· A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.

We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  First interviews will be held from the week beginning Monday 2nd December 2024.  If you cannot make any of those dates, please indicate this when you apply. 

What will the process involve?

The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any step, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role.  Please email recruitment @ backuptrust . org . uk

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.

Don’t meet every single requirement?

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

Why work for us?

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

At CARE International UK, we are committed to creating a workplace that fosters innovation, collaboration, and personal growth. We believe in making a difference and offer you the opportunity to contribute to impactful humanitarian work. Our supportive environment, emphasis on professional development, and dedication to diversity and inclusion make CARE an exceptional place to advance your career.

We are seeking a Risk and Internal Audit Manager to lead our risk management and internal audit initiatives. This critical role involves developing a robust risk management framework, conducting thorough internal audits, and ensuring compliance with donor requirements. The successful candidate will demonstrate an understanding of humanitarian issues and standards, including codes of conduct and accountability principles, and possess a working knowledge of French or Spanish. Exceptional communication skills and the ability to influence stakeholders are essential.

About you

You are a highly skilled professional with a Chartered Institute of Internal Auditors (CIA) certification or a full CCAB qualification (e.g., ACA, ACCA). Your extensive experience in risk management and internal audit, particularly within an international NGO or a similar environment, equips you with the necessary expertise to excel in this role. You are a strategic thinker with excellent communication skills, capable of engaging and influencing stakeholders at all levels. Your analytical prowess and problem-solving abilities, combined with your self-motivation and proficiency in Word, Excel, and PowerPoint, set you apart.

About the role

As the Risk and Internal Audit Manager, you will play a pivotal role in fortifying our organisation by overseeing both risk management and internal audit operations. You will develop and manage CARE International UK’s risk management framework, maintain and update the organisation’s risk register, and provide regular risk management reports. You will also develop and execute an annual internal audit plan, ensuring compliance with recognised auditing standards. Your role involves coordinating with various CARE entities and overseeing specialist audits in areas like cybersecurity and GDPR. International travel will be required to support CARE International UK funded programmes.

About CARE

CARE International UK is part of a global confederation dedicated to fighting poverty and social injustice. We work in over 100 countries, supporting life-saving programs and advocating for policy changes to improve the lives of the world’s most vulnerable populations. Our mission is to save lives, defeat poverty, and achieve social justice. Joining CARE means becoming part of a team that is passionate about making a tangible difference in the world.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

- appropriate criminal record checks (including a Bridger check, link here).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to our HR team.

We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK

Closing date:  6 December 2024

Interview date:  TBC

Fundraising Assistant

We're looking for an outstanding Fundraising Assistant to join our team. If you have a keen interest in the Criminal Justice System and are passionate about supporting people affected by imprisonment, we’d love to hear from you. 

Are you passionate about making a difference? As a Fundraising Assistant at Pact, you’ll play a crucial role in supporting our mission to transform lives by raising vital grant income. This varied role will see you engaging with trusts, foundations, and individual donors, crafting personalised correspondence to nurture relationships, and helping to deliver impactful stewardship events. You’ll contribute to compelling grant applications, conduct research into new fundraising opportunities, and assist in monitoring funded projects to ensure outcomes are met. With your attention to detail and proactive approach, you’ll maintain accurate donor records using tools like Salesforce while ensuring compliance with data protection policies.

In this collaborative and dynamic position, you’ll also support key fundraising campaigns and events, bringing enthusiasm and creativity to team initiatives. You'll represent Pact as an ambassador, promoting our charitable work to stakeholders and partners. If you're an organised, driven individual with a passion for social impact, this role offers an opportunity to contribute meaningfully to our mission while building your fundraising skills in a supportive and purpose-driven environment. Be part of a team dedicated to delivering hope and change where it's needed most.

What we offer:

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply:

Please apply with your CV and a supporting statement (max 2 pages) outlining specifically how you meet the criteria outlined in the person specification. 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note, we welcome applications from those with lived experience.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 5-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), and a Disclosure and Barring Service check. 

REF-218 229 

Facilities Coordinator

Are you passionate about creating welcoming, safe, and supportive spaces? Family Futures is seeking a proactive and detail-oriented Facilities Coordinator to help maintain our nurturing, therapeutic environment. As a key part of our team, you'll bring a friendly, can-do attitude, excellent organisational skills, and the flexibility to manage a diverse and busy workload. You will report to the Office Manager and together you'll play an essential role in ensuring our centre runs smoothly. If you’re a people-person with a love for helping others and keeping things running seamlessly, we’d love to hear from you!

At Family Futures our staff are all different as each staff member brings different lived experiences, unique ways of thinking and ideas to the team to provide an excellent service. This is one of our greatest strengths and enhances our agency’s culture. Family Futures actively encourages applications from qualified Black, Asian and minority ethnic groups as they are currently under-represented at our organisation.

We offer excellent staff development opportunities and a highly nurturing environment. We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is a menopause friendly employer.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm, and will require the successful applicant to undertake a standard DBS disclosure.

We are recruiting 2 roles, 1 will be based at the Royal London Hospital and 1 will be based at the Homerton Hospital.

As a Carers Hospital Support Co-Ordinator, you will play a pivotal role in identifying and supporting carers who’s relative, friend or neighbour is in hospital or receiving treatment at either the Royal London Hospital or the Homerton Hospital. You will be responsible for coordinating vital services, offering guidance, and creating a supportive environment to help carers cope with the challenges they may face whilst their cared-for is in hospital. 

Responsibilities: 

• Identification and Support: Proactively identify carers of patients admitted to, either the Royal London Hospital in Whitechapel or the Homerton Hospital in Hackney, and provide them with tailored support, ensuring their well-being is prioritised. 

• Information and Guidance: Offer information about available hospital resources, support services, and community networks to assist carers effectively. 

• Communication Liaison: Facilitate communication between clinical staff and carers, ensuring they are kept informed about the patient's condition, treatment plan, and discharge process. 

• Emotional Support: Provide compassionate emotional support to carers, listening to their concerns and offering a caring presence during difficult times. 

• Training and Education: Organise workshops and peer support groups to equip carers with essential skills for their caregiving role. 

• Advocacy: Advocate for carers' needs and rights within the hospital setting, ensuring their voices are heard and respected. 

Salary: £36,500 FTE (£21,900 pro rata)

Location: Working from home (UK) with occasional attendance at events or meetings across the UK including attending meetings in London.

Closing Date: 1 December 2024

Hours: Part-Time (21 hours per week. Requirement to work outside of regular office hours occasionally, as required, with time off in lieu. We are happy to talk flexible working)

Contract Type: Fixed Term (12 months)

Reports to: Director of Operations

The Organisation

The Chartered Institute of Fundraising is the membership organisation for professional fundraisers in the UK.

Our values underpin all areas of our work and guide us in all we do:

• Passionate: taking pride in what we do and driven by success.
• Professional: championing and achieving high standards governed by professional integrity.
• Enabling: helping others and empowered to take ownership, find solutions, make decisions and collaborate.
• Enterprising: open to new solutions and committed to delivering where we already excel.
• Respectful: honest and fair, treating everyone with consideration and respect.

The Benefits

• Annual leave starting at 25 days per year, plus 9 Bank Holidays. We also close between Christmas and New Year which is additional time off
• Up to 7.5% employer contributions to our stakeholder pension scheme (after probation ends)
• Enhanced sick pay from day one
• Great work/life balance through flexible and remote-first working
• Support for your health and well-being with an Employee Assistance Programme
• Two days of paid leave annually to volunteer for a registered charity

About the role

The CIOF offers a diverse range of short courses, conferences, webinars, and leadership programmes for fundraisers at all stages of their careers, and we will continue to expand our offer in line with sector needs over time.

Extensive research and input from academics and practitioners has ensured that our suite of professional qualifications are well respected across the sector. We offer the highest quality of teaching from experts in the field and have over 1,800 graduates.

The Qualifications Manager plays a crucial role in ensuring that our qualifications will give fundraisers professional recognition, increased insight, and improved job prospects.

Job Purpose

• Supporting the Director of Operations and working alongside the Professional Development Manager, you will have responsibility for the management of all the Chartered Institute’s existing qualifications.
• You will be responsible for the academic integrity of qualification-related learning products, including responsibility for the assessment and external verification processes.
• You will also be responsible for project managing the rewrite of our Level 4 Certificate and Level 5 Diploma qualifications through a team of experienced tutors.
• You will scope the opportunity to deliver a Level 3 and Level 6 qualification for future release, offering modular options for students.
• In addition, you will contribute to our journey to achieving awarding status from Ofqual and work with the Executive Director of Change on the final stage of our chartered status, achieving the power to award Individual chartered status for fundraisers.

Key Accountabilities

• Provide support to potential, current, and future students including advising on suitable courses and qualifications, assessment, and options for their career path.
• Maintain excellent relationships with the Chief Examiner, External Examiner, and qualification tutors in relation to assignments or examinations.
• Attend the annual Exam Board (and qualification faculty training days) supporting the administration as appropriate.
• Be the key point of contact with external partners for the delivery of apprenticeships including Registered Training Providers, the Education and Skills Funding Agency (ESFA), Ofqual, and the Institute for Apprenticeships.
• Lead on the co-ordination of other continuing professional development activities ensuring alignment with Individual Membership grades.
• Coordinate the assessment and examination processes for all CIOF qualifications.
• Management of all qualification procedures including scheduling, moderation, internal verification, submissions, record keeping, tutor allocation, resubmissions, extensions, appeals, and withdrawals.
• Work with the Professional Development Manager to review the content of our qualifications, online learning, and short courses, ensuring that course materials and all documentation are updated as appropriate.
• In collaboration with the Membership Services Manager and Professional Development Manager, actively seek ways to improve, develop and maintain processes to ensure smooth and efficient procedures relating to professional development activities including but not exclusively to Short Courses, Qualifications, and other learning programmes, e.g. Future Leaders Programme.
• Provide day-to-day support and advice to students and the faculty.
• Provide consistent and effective communications regarding professional development products to key stakeholders.
• Development, management, and monitoring of the Professional Development budget.
• Support the working relationship with the CIOF Learning and Development Committee, and the European Fundraising Association.
• Cross-departmental interaction to ensure qualifications are promoted effectively across multiple channels, ensuring the Membership Services Hub are fully engaged with our products, including cross-promoting our CPD policy and the competence framework to members.
• Liaising with third-party technology suppliers to troubleshoot issues where necessary.
• Co-ordinate effective evaluation, monitoring, and reporting of all courses across the academy; including but not exclusively, to CIOF Qualifications.
• Work with the wider team to ensure approved tutors, trainers, and regional trainers are delivering content of the highest quality.
• Utilise feedback across all CIOF learning products and services to support continuous quality improvements.
• Ensure accurate input of relevant data (notes, actions, agreed plans with members and customers) into the CRM.
• Any other tasks as requested by the Director of Operations

Person Specification

Experience & Skills

• Experience in developing and managing qualifications in an education establishment.
• Experience in working with subject matter experts to maintain and develop learning content.
• Experience in faculty/speaker acquisition and dealing with senior-level people.
• Experience in topic development, research, and copywriting.
• Experience in designing competency frameworks and aligning them with professional development activities.
• Experience working in a customer-facing environment.
• Experience or demonstrable knowledge of the charity sector and/or fundraising, and/or professional associations.
• Experience in using communication systems (email, phone etc.).
• Experience in managing budgets and tracking income and expenditure.
• Experience in using MS Office applications and making the most of our CRM, including analysing reports to drive understanding of learner experience.
• Experience in using Learning Management Systems.
• A confident self-starter with strong organisational and planning skills.
• Strong communication and people skills.
• Effective written skills.

Attributes

• Flexibility and a desire to work in a cooperative, collaborative way with other individuals and teams within the organisation.
• Eye for detail and accuracy.
• Ability to prioritise workload, meet deadlines, and work on own initiative.
• Able to work under pressure with the ability to find solutions.
• Diplomatic, energetic and unflappable.
• Excellent customer service skills on the phone, in person, and writing.
• An understanding of and commitment to the values of the voluntary sector.
• Willingness to support and engage in ensuring the CIOF is a safe and inclusive place to work.

Reflecting Our Values

Honesty, transparency, and accountability: we will be straightforward and clear about the decisions we make and their impact, explaining our rationale and objectives, and seeking feedback and views from you.

Putting our members first: our work and priorities will be guided through consultation and engagement with our members to embed it in their needs and priorities and ensure it has their interests and values at heart.

Fair, and inclusive: we will proactively engage you to ensure our work supports all staff and is delivered in an inclusive way for all.

Respectful: of your views and listen to what you tell us. Not everyone has the same priorities, but all are deserving of respect and consideration.

Proud and ambitious of you, your work, and the difference you make.

If you would like to discuss access requirements or have any questions about the role, please contact us directly.

The Chartered Institute is proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian, and Minority Ethnic communities.

Who We’re Looking For and why join us

At Refugee Legal Support (RLS), we seek a visionary and compassionate leader to become our first Executive Director. This pivotal role offers the opportunity to shape the future of a values-driven legal organisation that stands in solidarity with people on the move. 

With our current strategy concluding in 2025, we’re looking for a leader who can build on our strong foundations and guide the development of our next strategic plan, ensuring organisational cohesion at every step of this journey. You will bring strategic vision, expertise, and a collaborative approach to drive RLS’s future direction, strengthen anti-racist practices and accountability whilst empowering teams across Greece, the UK, and Northern France.

This role uniquely combines strategic oversight with hands-on work, bridging urgent client needs with long-term systemic change. For a leader passionate about migrant justice and equity, this is a career-defining opportunity to sustain and grow RLS’s mission while shaping its future.

Role Overview: 

The Executive Director is a new role for RLS. The successful candidate will lead RLS through its next phase of development, providing strategic leadership, promoting organisational cohesion and accountability whilst driving the fulfilment of our mission. As a representative and advocate for RLS, the Executive Director will oversee key areas such as organisational development, strategic planning, fundraising, robust financial planning, risk management, staff well-being, and external relations.

Core Responsibilities:

1. Organisational Development

   • Review and enhance RLS’s organisational structure and cohesiveness across offices and teams.

   • Implement strategic outcomes to ensure efficient and aligned operations.

2. Strategic Planning

   • Lead on developing and delivering strategic plans in alignment with RLS’s values and mission, incorporating regular reviews.

   • Ensure the sustainability of RLS’s mission and core programmes.

3. Lead the Management Team

   • Guide and support the Management Team, fostering effective collaboration.

   • Promote project integration, efficient delivery, and cross-team development.

   • Embed and promote robust accountability.

4. Governance

   • Work with and leverage the knowledge of the RLS’s Board of Trustees and thematic sub-committees to drive positive change and ensure sustainability.

   • Work with the chair of trustees and relevant subcommittees to maintain, review and improve existing governance structures and delegation schemes to enhance efficiency.

5. Regulatory Compliance & Risk Management

   • Ensure RLS’s compliance with relevant regulations and effective risk management across operations in collaboration with managers. This includes SQM, OISC, LAA, employment law and regulations in foreign jurisdictions.

6. HR Oversight & Staff Development

   • Oversee HR functions, promote professional growth, and prioritise staff well-being.

   • Foster an inclusive and supportive working environment.

7. Fundraising & Financial Oversight

   • Deliver robust financial planning and drive RLS’s fundraising efforts in collaboration with management team and trustees.

   • Engage with key funders and develop sustainable funding strategies.

8. External Representation & Advocacy

   • Serve as the public face of RLS, advocating for our mission through media, events, and partnerships. Where considered appropriate, the Executive Director will be deputised by members of staff or management in external communications.

   • Act as a key contact for the Board of Trustees, promoting transparent communication between staff, management and board.

9. Monitoring, Evaluation, Accountability and Learning (MEAL)

   • Own, review and implement appropriate MEL frameworks and practices. 

   • Implement progressive and compassionate accountability structures to ensure transparency across the organisation.

Person Specification

Essential:

• Proven leadership in an organisation focused on human rights, migration, or a related sector.

• Strong strategic planning and organisational development experience, ideally in a fast-growing setting.

• Experience of fundraising and financial management within the third sector.

• Experience leading remote, diverse teams and implementing inclusive HR practices.

• Deep understanding of the immigration and asylum landscape in the UK and Europe.

• Exceptional communication skills, with the ability to represent RLS effectively to partners and the public.

• Be responsive

• Culturally sensitive

• Have a strong commitment to advancing migrant justice.

• A dynamic and innovative self-starter.

• Be highly organised.

• Be an active listener and a progressive leader.

• Be objective and apply good judgement in difficult situations.

• Fluent in English.

• The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not necessarily a barrier to recruitment but should be disclosed on application;

• Have the right to work in the UK.

Desirable:

• Deep understanding and/or experience of working in an international context.

• A qualified practising or non-practising lawyer in the area of immigration and/ or human rights.

• Lived experience related to migration, or legal knowledge in immigration and asylum.

• Language skills relevant to our areas of operation, particularly Greek or French.

• Experience and understanding of pro bono legal projects.

• Experience in public speaking, media engagement, or international advocacy.

Grants Manager-Ukraine Humanitarian Appeal

***Please download the job description for full details. Applicants must have relatable experience gained within any of DEC's 15 member charities***

[Trialling hybrid working: 2 days in the office per month, which is subject to change]

Compulsory 2-week office attendance during an appeal

Salary: £40, 560 per annum.

Contract status: Full time to December 2025, with the potential to extend

The Ukraine Humanitarian appeal raised £439 million and helped an estimated 6.9 million people in Ukraine and neighbouring countries. The Grants Manager is integral in working closely with DEC colleagues and members to build and sustain, a solid understanding of the evolving humanitarian context. The Grants Manager will maintain strong oversight of the DEC funded programme including the reporting cycle, adaptive programming and facilitate strong and relevant engagement with DEC member charities and local partners and external briefings over the duration of the response.

Key responsibilities:

Communication and Collaboration

• Key programmes point of contact regarding the DEC funded programme, responding to enquiries from member charity programmes and other related staff, facilitating timely and accurate communication.
• Maintain strong understanding of response context.
• Manage and provide timely, response briefings to internal and external audiences, key stakeholders including the Foreign, Commonwealth and Development Office [FCDO] and, other key stakeholders.

Analysis and Reporting

• Review, evaluate, and advise on member charity plans and reports for consistency, trends analysis and coherence of data across submitted documentation.
• Contribute to the review and analysis of plans and reports submitted by member charities in response to DEC appeals.
• Share timely and relevant information and analysis from plans and reports with DEC member charities and local partners. 
• Manage external reporting requirements including preparation of stakeholder reports and infographics.

Management and Leadership

• Coordinate the team’s surge capacity to deliver points above, which may involve managing and inducting a team of external consultants and training them in the use of our knowledge management system [Box].
• Coordinate with the Programme Quality, Accountability & Learning team to ensure monitoring, learning and accountability initiatives are timely and appropriate to the response.
• Support with real-time reviews, community perception studies and other related MEAL activities.

If you have recently worked in any of DEC’s 15 member charities, and have demonstratable humanitarian experience of Ukraine, with the competence to prepare timely/accurate reports and deliver credible presentations to diverse audiences, then you will be perfect to join an incredible team and organisation.

We cannot predict the need for a future appeal, but should one occur during the contract for this role, the successful applicant may be asked to stay on for an extended period.

How to apply

Please provide an anonymised CV & cover letter and state your initials (only) on both documents. Please send both (anonymised) documents as detailed, sharing your full name in the email correspondence

We will be interviewing on a rolling basis and hope to appoint quickly. Should you not hear from us within 4 weeks of submitting your application, please assume that you have not been successful on this occasion.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.

This is an exciting opportunity to be involved in the day to day running of the first Night Shelter in the London Borough of Sutton since 2020.

You will lead the project managing an assistant and also overseeing venue leaders and a team of volunteers.

You will be first point of contact for guests and be main point of referral for external partners.

Our vision is to see people move on into more settled accommodation so you will coordinate the involvement of external partners and signpost accordingly.

As a Christian organisation faith is a key driver in all we do. The coordinator will have pastoral responsibility for venue leaders and volunteer and the shelter assistant. The coordinator will lead by example in prayer and Christian conduct.

It is an occupational requirement for the postholder to be a Christian

About Global Health 50/50: 

Global Health 50/50 (GH5050) provides rigorous data and insight in the pursuit of gender equality within global health and across sectors, systems and frameworks. Established in 2017, GH5050 operates as an independent, evidence-driven initiative with charitable status registered in the UK. Our ethos revolves around the principles of human rights, particularly in relation to gender equality, and we are resolute in our commitment to effecting meaningful change. 

At GH5050, we embrace an authoritative, analytical approach, underpinned by a genuine concern for social justice and equity. Our work transcends borders, drawing upon a wealth of data-led insights to inform policy, shape discourse, and drive tangible progress. As a trusted source of information and analysis, we serve as both catalyst and convener, fostering collaboration among diverse stakeholders to effect change. 

While founded to monitor and act on inequalities and inequities in the global health sector, GH5050 is now embarking on an ambitious expansion into new sectors, including law and justice and finance and economics building upon our proven model of data-driven advocacy. By leveraging partnerships, engaging stakeholders, and amplifying marginalized voices, we aim to make enduring contributions to the global pursuit of gender parity and social justice. 

Role Summary 

The Operations Executive will join a small but rapidly growing team working at GH50/50. Within this role, and in close collaboration with the Head of Operations you will ensure high quality administrative support across GH50/50, setting the entire team up for success. This is a crucial role that will ensure that things run effectively and efficiently in support of our mission.

This is a brand-new role for GH50/50; therefore we are looking for a bright, self-starter who can work with the Head of Operations to shape the role; providing recommendations to the organisation on administrative processes and own their projects from conception to delivery.

You will play a pivotal role in supporting the charity's administrative and strategic initiatives as we enter a new phase of growth. We foresee that the successful candidate will enjoy variety, will be highly organised and will have a can-do attitude. 

Job Responsibilities: 

• Support the Head of Operations in the smooth and efficient running of the GH50/50 office.

• Organise the Co-CEOs calendars, including scheduling meetings and appointments.

• Support the Head of Operations to prepare and manage correspondence, reports, and documents as required. 

• Alongside the Head of Operations, maintain effective office management and administrative procedures. 

• Manage and triage the organisational email accounts.

• Ensure compliance with data protection and ethics legislation, including being up to date with GDPR requirements (training can be provided). 

• Coordinate support to the team on basic financial management tasks, including expense claims and other reporting. 

• Arrange and coordinate internal and external meetings, including managing calendars, conference call logistics, venue booking and wider meeting preparation tasks, preparing agendas, and minute-taking/dissemination of actions.

• Attendance at internal meetings across all work streams where necessary, to increase information sharing and keep a sense of organisations objectives 

• Coordinate the distribution of board and trustee and advisory group(s) meeting materials and invites. 

• Support the Head of Operations to improve the ease of filing documents through our current systems.

• Own the planning and organising of certain events, including launches, roundtables and conferences. This will include event management and travel booking, when required.

• Flexibility to take on additional administrative tasks as and when needed in support of the charity.

Skills and Qualifications: 

• A keen self-starter, who is passionate about the GH50/50 mission and where they can have impact.

• Experience in working with or for academic institutes for research organisations would be beneficial but not essential, as would experience working with a remote team with globally based stakeholders 

• Excellent organisational and time management skills. 

• Strong communication skills, written and verbal, with high emotional intelligence. 

• Proficient in Microsoft Office Suite. Familiarity with HR and financial management systems would also be beneficial. 

• Excellent interpersonal skills and the ability to build collaborative professional relationships with a wide range of partners across diverse contexts, including whilst working remotely.

• Ability to handle confidential information with discretion. 

• Knowledge and understanding of the charity sector would be beneficial.

All Staff are required to: 

• Demonstrate commitment to GH50/50’s organisational values, including exercising high ethical standards with attention to teamwork, collaboration and integrity. 

• Ensure that they have read and understood all mandatory policies and procedures. 

• Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Charity. 

• Act always within the Charity Rules, Policies, Procedures, and any other statutory requirements. 

• Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity. 

• Undertake training as required. 

• Attend staff and team meetings as required. 

• Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors. 

• To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge. 

• Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities. 

Our generous staff benefits include:  

• 28 days annual leave (pro rata for p/t), plus bank holidays. In addition, we provide 3 days leave over the Christmas and New Year period. 

• Flexible working arrangements with at least 1-2 days per week in the Cambridge office 

• 5% employer pension contribution 

• Employee Assistance Programme (EAP) via Health Assured

• Professional Development and Training