Data Officer Jobs

Location:  Remote with regular travel

Our office is based in Downton and that’s where our monthly Executive Team meetings are held. The charity’s board meetings are typically held in London, so applicants are likely to be living in the south of England. We are a remote working charity, and colleagues in the Services Directorate are based in geographies right across the UK – our Service Director will need to be able to travel to stay connected with our work and responsive to external commitments.

About us

At Help for Heroes, we believe those who serve our country deserve support to live well after service. Every day, men and women leave their careers in the Armed Forces because they are wounded, injured or sick; their lives changed forever. We help them, and their families, to recover and live well after service.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic.

About you

You’re an energetic, highly motivated and compassionate professional focussed on making a definable and durable difference to those in the Armed Forces community who are facing challenges after service. You’ll have expertise in creating, leading and managing programmes of high-quality support which delivers impact. You’ll nurture a culture of excellence, innovation and continuous improvement – and you’ll have all the skills to implement creative programmes which inspire funders and deliver in the most efficient and effective way for those we support. You’ll be a skilled communicator, adept at building collaborative relationships with internal and external stakeholders and advocating for the needs of our veterans and their loved ones.

About the role

We are seeking a dynamic leader to provide strategic and operational leadership for our charity, ensuring high standards of governance and, where appropriate, clinical and care excellence. The role involves increasing the impact and reach of our services through co-creation and development of our services and building strategic partnerships and relationships. As a key member of the Executive Team, you will act as an advocate on behalf of our beneficiaries; internally shaping the charity’s work, and externally working to influence others and increase our visibility.

For more details about this role, the application process and key dates please refer to attached role overview document.

We are recruiting for an Independent Domestic Violence Advocate (IDVA) to join our team in Warwickshire

Job Title: Independent Domestic Violence Advocate (IDVA)

Location: Warwickshire
Salary: £25,104 per annum
Contract type: Fixed Term (12 Months), Full Time

Hours: 37.5 hours per week with occasional late shift 12:30 – 20:30 on a rota basis (approximately twice per month)

This is an opportunity to join Refuge as Independent Domestic Violence Advocate to supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will empower survivors by providing them with emotional, practical and personal welfare support. The job involves ensuring that women are provided with a safe, supportive and welcoming environment and enabling them to access their rights, make decisions and increase their life options. The job involves informing survivors of the full range of civil, criminal and practical options that might increase their safety.

This role includes attendance at the office in Warwick district. Travel around Warwickshire for client appointments is essential to role, therefore use of a car essential.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 11 December 2024

Interview Date: 18 December 2024

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

We’re excited to recruit for this role at Herts SU, giving the successful candidate the chance to shape the future of Academic Communities at the University of Hertfordshire.

You’ll be at the heart of an innovative approach, working closely with students, staff, and colleagues to recruit, train, and empower our Academic Communities to thrive.

This role is all about making an impact — from creating exciting development opportunities to celebrating the hard work of our incredible Student Leaders (Academic Societies, Student Reps, School Community Organisers). No two days will be the same, so if you thrive in a fast-paced, dynamic environment, this is the perfect opportunity for you.

You’ll also take the lead in organising Student Council meetings, helping Elected Officers deliver impactful updates and ensuring our student voice is heard loud and clear.

The Sutton Trust believe that every young person deserves access to the skills, networks, and opportunities needed to succeed in. We deliver a suite of programmes which offer young people the opportunity to explore university, apprenticeships and a range of the UK’s leading professions, and the work of our programmes team Intern is essential to this mission.

The Sutton Trust are currently recruiting for two Interns within the programmes team. One will focus on supporting our Employability programmes including our Pathways to the professions programmes and our Alumni Careers Plus programmes which includes two new strands of the programme in Tech and Consulting launching in 2025. The other will work across the programmes team on our University Access programmes (eg Sutton Trust Summer Schools and Sutton Trust Online ) and Alumni programmes and activities

The Programmes Interns will play an integral part in the team to help deliver on these initiatives and the long-term aims of the organisation. The roles are varied and will support student communication and delivery across our school age (16-18) programmes and university (post 18) activities for alumni. This is an extremely exciting time to be at the Trust and the roles will require individuals to be creative, flexible and to adapt to a fast-paced environment.

Main duties

• Manage student logistics including booking travel, reimbursements and accommodation across a range of programmes.
• Responding to multiple student-facing email inboxes to ensure timely and effective communication with beneficiaries.
• Being the first point of contact on the Sutton Trust main phone line, answering questions from a range of stakeholders
• Being a main point of contact for students around activity attendance, eg following up with students who haven’t attended
• Assisting with planning and delivery of a range of in person events eg, residential conferences for students on Pathways programmes, employability events for Sutton Trust alumni and online webinars
• Updating content on Sutton Trusts website, digital student platforms (Sutton Trust Online and Sutton Trust Alumni) and materials needed for programme delivery
• Updating appropriate databases, for example on student information or university details to ensure this is accurate
• Liaising with external stakeholders such as universities and employers to support logistical and administrative elements of programme delivery
• Supporting on the creation of reports for funders and programme partners based on student engagement and feedback data, including pulling together data and creating visuals for reports
• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who have experience in:

• Has enthusiasm for and experience of working with young people from diverse backgrounds
• Has an interest or understand of the education or not for profit sectors (knowledge of the UK higher education system is helpful, but not essential)
• Can prioritise their workload when working to multiple deadlines in a fast-paced environment
• Has a high degree of initiative and the ability to take responsibility for small projects with support
• Excellent verbal and written communication and strong analytical skills
• Personable, flexible and able to fit in to a small team

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
• Has excellent attention to detail;
• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings;
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full time, Fixed term until August 29th 2025
• Salary: London Living Wage (currently £13.85 an hour)
• Working location: Minimum of 2 office days per week
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
• DBS check may be required

Interviews

Applications should reach us by 9am, Monday 2nd December, with interviews held at our London offices on Tuesday, 10th December and Wednesday 11th December.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.

You will enable Pecan’s frontline team to deliver the highest possible standards of service. You will have responsibility for developing a strategy and vision for all community food activities and developments within Pecan. You will focus on ensuring the programmes have dignity at their heart and work towards seeing an end to foodbanks. You will work with the projects to support them to collaborate and work together. You will play a key role in the organisations aim of transforming the lives of the most disadvantaged people in our community.

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.

Main Responsibilities:

• Line manage and appraise staff in line with Pecan’s procedures: Foodbank Manager, Pantry Manager, Operations Manager, and the Development Manager Community Food Programmes.
• Demonstrates strong financial literacy and business acumen.
• Develop and oversee food strategy for Pecan’s food services, implementing the vision to end the need for food banks, re‑imagining the food services offer and including a cash-first approach.
• Develop and manage partnerships with authorities, corporates, churches, community groups and networks to support the successful development of programmes.

Key Requirements (specific skills, qualifications required):

• Strong experience of managing multiple projects.
• Experience of managing staff and volunteer teams.
• A strong understanding of community food programmes. 
• Demonstratable history in achieving targets.

Desirable knowledge/expertise

• An effective networker.
• Experience of the voluntary and community sector.
• Experience of working across a spectrum of church cultures and types.
• Experience of organisational development.

To apply please submit the following:

• CV
• Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.

Closing Date: Wednesday 4th December 2024, 9am

Interview Date: w/c Dec 2 onwards; details TBC.

Start Date: December 2024 or January 2025

Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.

SENIOR OFFICER (STRATEGIC COMMUNICATIONS & CAMPAIGNS)

Salary: £37,000 - £40,000 per annum

Reports to: Senior Manager (Strategic Communications & Campaigns)

Department: ?Policy, Information and Communications

Contract: Permanent

Hours: 35 hours per week

Location: Stratford w/ high-flex (1-2 days per week in the office)

Closing date: Sunday 1 December 2024, 23:55

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone who shares our vision, someone like you.

We have an exciting opportunity for you to join us as a Senior Officer (Strategic Communications & Campaigns). We need you to help drive the implementation and delivery of high-impact, national communications, media, and public relations campaigns that align with the charity's broader organisational goals. This role is pivotal in working in a team that shapes the charity's external image through targeted national corporate and consumer PR campaigns.

What will I be doing?

• Supporting the planning and implementation of national media and PR strategies that advance the charity's mission, ensuring all communications activity is aligned with organisational goals and priorities

• Planning and delivering national corporate and consumer PR campaigns to support fundraising campaigns, partnerships and events, and key corporate communications activities

• Taking ownership of designated media, PR and communications projects, working with senior leaders to deliver impactful campaigns

• Cultivating and maintaining relationships with national media to secure coverage that enhances the charity's reputation and impact

• Crafting compelling, innovative and bold content, including press releases and pitches, that resonates across traditional and digital media platforms

• Leveraging data and audience insights to shape communications activity, ensuring that all campaigns are evidence-based and targeted for maximum impact

• Serving as a key point of contact for media enquiries and proactively identifying media opportunities, crafting engaging storylines, and managing media placements to ensure positive coverage

• Working collaboratively with other departments to source case studies and leverage celebrity supporters, enhancing the human stories behind the charity's work

• Providing support and guidance to the Officer role in the team and contributing to the development of the team by offering strategic input in team meetings and working closely with senior managers to ensure consistency in campaign rollouts.

What skills are you looking for?

• Communications expertise: proven experience in leading high-profile national PR campaigns, a strong understanding of media trends, audience insights, and communications best practices

• Problem solving: able to confidently identify and solve problems with minimal guidance and show resilience in the face of challenging situations

• Decision making: able to use your own initiative to prioritise day-to-day tasks, meet deadlines and make decisions within established guidelines and policies

• Communication skills: excellent communication and interpersonal skills, and a high level of self-awareness

• Influence: able to communicate clearly and influence colleagues to understand different points of view, with the ability to engage and influence senior stakeholders

• Strategic planning: demonstrates a clear understanding of how the role aligns with and contributes to the broader objectives of the directorate and charity

• Experience: you will have demonstrable national PR experience, either in-house or agency, with a proven track-record of delivering excellent results, managing national media relationships and securing high-profile national coverage.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

We review pay annually and aim to recognise individual performance and achievements.

We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview.

Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively. Please note, you will also be asked to complete a short screening question.

Goodman Masson are delighted to have partnered with Ambition Institute, who are currently recruiting for a new People Director.

At Ambition, their vision is an education system where every child can thrive, no matter what their background. They do this by supporting teachers at every stage of their careers through evidence-based professional development.

You will have 3 direct reports, Head of HR, Associate Director of Professional Development, and an internal communications manager. Reporting to the COO, your primary responsibility of will setting the strategic vision for the organisation. With much of the operational responsibilities being handled by the Head of HR, you will be tasked with developing and implementing a professional development strategy that delivers for Ambition. Here, you will be working closely with the CEO, the Executive Committee (ExCo) and the Board of Trustees and so experience of working at this level is key.

Your responsibilities and objectives will be:

• Strategic Leadership
  Lead HR and professional development strategy, fostering DEI and operational excellence, while ensuring high-quality professional services aligned with organisational values and priorities.

• Leadership and Governance
  Provide values-based leadership, supporting organisational effectiveness, accountability, and inclusion, with regular reporting to trustees and executive teams to drive mission-aligned outcomes.

• Organisational Capability
  Advise on people challenges, manage organisational change sensitively, and support complex areas like succession planning to ensure sustainability and growth.

• Employee Engagement
  Enhance employee engagement, culture, and retention, positioning Ambition as an employer of choice, while leading and developing a high-performing HR team.

• Communication and Collaboration
  Promote teamwork and partnership through effective communication and relationship-building, ensuring organisation-wide alignment with people-focused initiatives.

• Data-Driven Insights
  Utilise performance metrics and people data to inform strategic decisions, driving measurable improvements and impactful organisational practices.

Essential Experience:

• Proven success in strategic people and culture leadership roles, working with board level on issues like pay, recruitment, development, DEI, and employment law.

• Strong ability to build collaborative relationships at all levels, leveraging listening, influencing, and coaching skills to engage diverse stakeholders effectively.

• Experienced in leading specialist teams and managing third-party suppliers, ensuring high-quality, cost-effective service delivery.

• Skilled in managing operational priorities, navigating complexity, overseeing budgets, and analysing data to support strategic decisions.

• Excellent communication skills, a collegiate approach to solutions, commitment to evidence-based practices, and effective representation of the organisation.

Desirable:

• Understanding of the English education system.

Salary is £80,000 + Excellent Benefits including generous employer pension contribution of 11%.

London based (near King's Cross) with hybrid and extremely flexible working on offer with presence in the office being once a week.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Job Title: Recruitment and HR Operations Manager
Reporting to: Head of People
Line Managing: People Officer and People Administrator 
Salary: £35,000 - £40,000 (dependent on experience)
Contract type: Full time (37.5 hours)

 About The Felix Project

The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.  

The Felix Project is a dynamic, ambitious charity working to make London a city where no one goes hungry and good food is never wasted.  

We rescue high quality, fresh and nutritious food that cannot be sold from nearly 500 suppliers including supermarkets, wholesalers, farms, restaurants and delis. We sort and deliver this food to charities, schools and community projects supporting London’s most vulnerable people. 

This year we expect to rescue 13,000 tonnes of food to redistribute to more than 1,000 London frontline charities and primary schools in every borough of London. That’s enough food to make more than 30 million meals. 

The Felix Project is growing fast in response to huge demand. Set up in 2016, we now have around 160 staff working alongside 8,500 volunteers. We have four main operating depots spread across London - in Deptford, Enfield, Park Royal and Poplar. We’re committed to ensuring our different teams work hand-in-hand, so our main hot-desking spaces are built into these depots. 

Alongside our large-scale, depot-based operations we have green ‘point-to-point' food redistribution projects in central London and Canary Wharf. In Poplar, we operate a commercial Kitchen which uses surplus food to cater for up to 5,000 individual meals per day. 
 

Purpose of the Job 
The Recruitment and HR Operations Manager will report direct to the Head of People and lead the end-to-end recruitment and HR operations for our organisation. This role combines the strategic elements of recruitment with operational HR responsibilities, including payroll oversight, HR systems management, and occasionally employee relations support. This role will be line managing the People Officer and People Administrator, who will provide support on the below functions. 

Duties and Accountabilities

Recruitment

• Ensure that end-to-end recruitment is completed for roles across all levels of the organisation; including creating recruitment campaigns and plans
• Overseeing job board accounts
• Develop and execute innovative talent acquisition strategies to attract and retain top talent.
• Partner with department managers to understand their hiring needs and provide guidance throughout the recruitment lifecycle.
• Manage relationships with external recruitment agencies as needed to support hiring goals.

HR Operations

• Oversee HR operations to ensure efficient and compliant HR processes, including payroll processing, benefits administration, and employee record maintenance.
• Ensure compliance with relevant employment laws and internal policies.
• Drive improvements in HR processes and systems to increase efficiency and effectiveness within the team.
• Oversee onboarding and offboarding processes to ensure a seamless employee experience.

Payroll Management

• Oversee payroll processes, ensuring accurate and timely payroll distribution.
• Coordinate with the Finance Department and the People Officer to resolve payroll-related issues.
• Ensure compliance with all payroll-related legal requirements and organisational policies.

HR Systems and Database Oversight

• Oversee databases, ensuring data integrity and security
• Ensure external website, intranet, and SharePoint HR pages are updated and contain most up-to-date information.

Other

• Provide support for ER cases as needed, collaborating with the HR Advisor to ensure fair and consistent application of policies.
• Support the Learning and Development Advisor in development and administration function of training of our staff
• Support HR leadership in fostering a positive workplace culture
• Any other duties as directly by the senior leadership team.

What you’ll get in return

You will be working in an upbeat, innovative charity with strong vision, ambition and a fantastic culture and leadership team. This role is hybrid but there will be travel expected to our Park Royal, Enfield, Deptford, Poplar depots and Canary Wharf Office. The salary is £35,000 to £40,000 per annum, 25 days annual leave + bank holidays. You will be able to further develop your skills through training opportunities if and when required.

Recruitment timeline

We will be assessing candidates and arranging interviews as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.

Benefits 

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our depots.
• After work activities such as Felix’s softball team, running club and cycling club

We are looking for an exceptional Finance & Operations Director, for an interim one-year period, to help us ensure that all aspects of the charity and the Centre run smoothly and efficiently, and to provide effective financial management.

We are based at our beautiful Grade 2 listed building in Southwark. Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy. We have a friendly, talented and committed team working both from the Centre and remotely. The post holder would be required to work at our Centre at least one day per week but may work remotely for the remainder of their hours.

As we are currently undergoing a restructure of the team, we will consider most models of part-time hours, from 2 to 4 days per week, year-round or term-time only. On application, please detail your availability and preferences for working between 15 and 30 hours per week.

Reporting to our Chief Executive, our Director of Finance and Operations (DFO) will:

· Lead in the production of financial planning, reporting, monitoring and forecasting that assists in making sound financial management and strategic decisions. 

· Oversee the management of CLPE finances prudently to deliver excellent service within budget. 

· Act as the Company Secretary ensuring the charity’s compliance with the requirements of Companies House and the Charity Commission.

The person we are looking for will have:

· a formal accountancy qualification (ACA/ACCA/CIMA)

· amazing organisational skills and the ability to work and manage others under pressure

· excellent attention to detail and a commitment to evolving systems and processes that make everything more efficient

· the ability to liaise and communicate effectively with a wide range of people within and outside of the organisation

· knowledge of building management is desirable

· a willingness to engage, negotiate and hold suppliers accountable for quality service provision

A generous holiday allowance is provided - 30 days a year for a full time plus Bank Holidays and closure between Christmas and New Year.

If you are interested in being part of our team and taking on this key role, we’d love to hear from you. We are scheduling interviews as applications are received. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role.

Coeliac UK currently has an exciting opportunity for a Interim Database Manager, to join our team in High Wycombe. You will join us on a full time, fixed-term contract for three months. In return you will receive a competitive salary of £44,000 - £50,000 per annum pro-rated depending on experience. 

Coeliac UK represents over 60,000 members providing information and support to those affected by coeliac disease or following a gluten free diet. We also campaign on behalf of all those living with coeliac disease and undertake research into the causes of the disease.

The Interim Database Manager role:

As our Interim Database Manager, you will be responsible for the management and ongoing development of our CRM system and all associated data. As a member charity having been established almost 60 years ago and with over 63,000 active members, we have significant volumes of valuable data. We are looking for an interim Database Manager to deliver existing projects and progress future development plans.

The successful candidate will have a minimum of 5 years’ experience in database and data management, a natural interest in data analysis and ideally be an expert in WorkBooks. The role is a central one, working with all Directorates across the charity, so strong communication skills and teamwork is also a pre-requisite.

Key responsibilities of the Interim Database Manager:

• To manage and maintain the master data for all the charity’s areas of work
• To be the lead on specific projects to develop our data resources including working with external consultants to build APIs
• To work with external consultants and suppliers to ensure that all database developments, improvements and modifications are within the agreed specification, of high quality, fully documented and within budget
• To manage the time, activities and tasks of the Database Officer to support the needs of the charity.
• To create management reports, document data and workflow processes and inform colleagues on issues and best practices
• In conjunction with external suppliers, ensure that the database and related systems are suitably configured, maintained, updated and reliable and that all new data and software updates are fully tested prior to implementation
• To import and export data files in an accurate and timely manner by developing an executable, report or saved query. To offer technical assistance to users and to modify the executable/query when required
• To support and assist staff with the database and related systems difficulties and to provide solutions in liaison with external partners
• To assist the charity to streamline and improve business processes that impact on the database or related systems. This may include designing and implementing new processes
• Develop and run a training programme and user manual for internal staff that can be used as a reference and induction tool for new staff members; becoming first point of call for support issues

Essential experience, skills and knowledge required for the Interim Database Manager:

• Excellent experience of managing and administering MRM or CRM databases – entry, segmentation and reporting. Experience or expertise in WorkBooks preferable.
• Excellent computer skills and knowledge of MS Excel for data manipulation
• Good communication skills – verbal and written
• Numerate with necessary skills to produce, monitor and interpret information and reports
• Excellent attention to detail
• Ability to time manage and prioritise tasks for self and the team to meet deadlines, across a number of concurrent projects
• Projects delivered on time and to budget
• Co-operative team player with practical problem-solving skills and ‘can do’ attitude incorporating a flexible approach
• Keep up to date with current business and service thinking within Coeliac UK in order to provide up-to-date information
• A real commitment to right-first-time quality and a thorough approach to work

Self-motivated but adept at working within a team environment

If you would like to be considered as our Interim Database Manager, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!

Salary: £36,500 FTE (£21,900 pro rata)

Location: Working from home (UK) with occasional attendance at events or meetings across the UK including attending meetings in London.

Closing Date: 1 December 2024

Hours: Part-Time (21 hours per week. Requirement to work outside of regular office hours occasionally, as required, with time off in lieu. We are happy to talk flexible working)

Contract Type: Fixed Term (12 months)

Reports to: Director of Operations

The Organisation

The Chartered Institute of Fundraising is the membership organisation for professional fundraisers in the UK.

Our values underpin all areas of our work and guide us in all we do:

• Passionate: taking pride in what we do and driven by success.
• Professional: championing and achieving high standards governed by professional integrity.
• Enabling: helping others and empowered to take ownership, find solutions, make decisions and collaborate.
• Enterprising: open to new solutions and committed to delivering where we already excel.
• Respectful: honest and fair, treating everyone with consideration and respect.

The Benefits

• Annual leave starting at 25 days per year, plus 9 Bank Holidays. We also close between Christmas and New Year which is additional time off
• Up to 7.5% employer contributions to our stakeholder pension scheme (after probation ends)
• Enhanced sick pay from day one
• Great work/life balance through flexible and remote-first working
• Support for your health and well-being with an Employee Assistance Programme
• Two days of paid leave annually to volunteer for a registered charity

About the role

The CIOF offers a diverse range of short courses, conferences, webinars, and leadership programmes for fundraisers at all stages of their careers, and we will continue to expand our offer in line with sector needs over time.

Extensive research and input from academics and practitioners has ensured that our suite of professional qualifications are well respected across the sector. We offer the highest quality of teaching from experts in the field and have over 1,800 graduates.

The Qualifications Manager plays a crucial role in ensuring that our qualifications will give fundraisers professional recognition, increased insight, and improved job prospects.

Job Purpose

• Supporting the Director of Operations and working alongside the Professional Development Manager, you will have responsibility for the management of all the Chartered Institute’s existing qualifications.
• You will be responsible for the academic integrity of qualification-related learning products, including responsibility for the assessment and external verification processes.
• You will also be responsible for project managing the rewrite of our Level 4 Certificate and Level 5 Diploma qualifications through a team of experienced tutors.
• You will scope the opportunity to deliver a Level 3 and Level 6 qualification for future release, offering modular options for students.
• In addition, you will contribute to our journey to achieving awarding status from Ofqual and work with the Executive Director of Change on the final stage of our chartered status, achieving the power to award Individual chartered status for fundraisers.

Key Accountabilities

• Provide support to potential, current, and future students including advising on suitable courses and qualifications, assessment, and options for their career path.
• Maintain excellent relationships with the Chief Examiner, External Examiner, and qualification tutors in relation to assignments or examinations.
• Attend the annual Exam Board (and qualification faculty training days) supporting the administration as appropriate.
• Be the key point of contact with external partners for the delivery of apprenticeships including Registered Training Providers, the Education and Skills Funding Agency (ESFA), Ofqual, and the Institute for Apprenticeships.
• Lead on the co-ordination of other continuing professional development activities ensuring alignment with Individual Membership grades.
• Coordinate the assessment and examination processes for all CIOF qualifications.
• Management of all qualification procedures including scheduling, moderation, internal verification, submissions, record keeping, tutor allocation, resubmissions, extensions, appeals, and withdrawals.
• Work with the Professional Development Manager to review the content of our qualifications, online learning, and short courses, ensuring that course materials and all documentation are updated as appropriate.
• In collaboration with the Membership Services Manager and Professional Development Manager, actively seek ways to improve, develop and maintain processes to ensure smooth and efficient procedures relating to professional development activities including but not exclusively to Short Courses, Qualifications, and other learning programmes, e.g. Future Leaders Programme.
• Provide day-to-day support and advice to students and the faculty.
• Provide consistent and effective communications regarding professional development products to key stakeholders.
• Development, management, and monitoring of the Professional Development budget.
• Support the working relationship with the CIOF Learning and Development Committee, and the European Fundraising Association.
• Cross-departmental interaction to ensure qualifications are promoted effectively across multiple channels, ensuring the Membership Services Hub are fully engaged with our products, including cross-promoting our CPD policy and the competence framework to members.
• Liaising with third-party technology suppliers to troubleshoot issues where necessary.
• Co-ordinate effective evaluation, monitoring, and reporting of all courses across the academy; including but not exclusively, to CIOF Qualifications.
• Work with the wider team to ensure approved tutors, trainers, and regional trainers are delivering content of the highest quality.
• Utilise feedback across all CIOF learning products and services to support continuous quality improvements.
• Ensure accurate input of relevant data (notes, actions, agreed plans with members and customers) into the CRM.
• Any other tasks as requested by the Director of Operations

Person Specification

Experience & Skills

• Experience in developing and managing qualifications in an education establishment.
• Experience in working with subject matter experts to maintain and develop learning content.
• Experience in faculty/speaker acquisition and dealing with senior-level people.
• Experience in topic development, research, and copywriting.
• Experience in designing competency frameworks and aligning them with professional development activities.
• Experience working in a customer-facing environment.
• Experience or demonstrable knowledge of the charity sector and/or fundraising, and/or professional associations.
• Experience in using communication systems (email, phone etc.).
• Experience in managing budgets and tracking income and expenditure.
• Experience in using MS Office applications and making the most of our CRM, including analysing reports to drive understanding of learner experience.
• Experience in using Learning Management Systems.
• A confident self-starter with strong organisational and planning skills.
• Strong communication and people skills.
• Effective written skills.

Attributes

• Flexibility and a desire to work in a cooperative, collaborative way with other individuals and teams within the organisation.
• Eye for detail and accuracy.
• Ability to prioritise workload, meet deadlines, and work on own initiative.
• Able to work under pressure with the ability to find solutions.
• Diplomatic, energetic and unflappable.
• Excellent customer service skills on the phone, in person, and writing.
• An understanding of and commitment to the values of the voluntary sector.
• Willingness to support and engage in ensuring the CIOF is a safe and inclusive place to work.

Reflecting Our Values

Honesty, transparency, and accountability: we will be straightforward and clear about the decisions we make and their impact, explaining our rationale and objectives, and seeking feedback and views from you.

Putting our members first: our work and priorities will be guided through consultation and engagement with our members to embed it in their needs and priorities and ensure it has their interests and values at heart.

Fair, and inclusive: we will proactively engage you to ensure our work supports all staff and is delivered in an inclusive way for all.

Respectful: of your views and listen to what you tell us. Not everyone has the same priorities, but all are deserving of respect and consideration.

Proud and ambitious of you, your work, and the difference you make.

If you would like to discuss access requirements or have any questions about the role, please contact us directly.

The Chartered Institute is proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian, and Minority Ethnic communities.

Conservation Collective (CC) funds solutions to protect the environment, restore nature, and safeguard against climate change. The CC UK charity incubates, launches, and supports locally focused foundations, which open new funding channels to support the most impactful environmental grassroots projects. Our network comprises 20 members based all over the world and is growing.

We manage and monitor our donor relations, grant giving governance, contacts, and event activities, via a bespoke and customised salesforce system. This was launched in early 2022, and has been developed and configured to meet our growing needs since then.

As the demand for our model increases around the world, we need a highly capable Salesforce and data administrator to support us to ensure our system is well managed, users are trained, and we can create accurate reports for our donors and other audiences. We’re looking for someone who can not only ensure that the existing system works well and is well managed, but who can identify opportunities for improvement and help us generate high-quality reports from the system to help us to raise more funding to support grassroots conservation work.

The role will report to the Finance Director and will work closely with the rest of the team in the UK and around the world, it is a critical role that is central to the success of our global network, and there is lots of scope for an ambitious candidate to grow in responsibility with it. 

Key Responsibilities:

 Oversee Salesforce System: maintenance, training, development, and reporting

Maintenance, user management, support and development 

• Administer and maintain the Salesforce platform, managing user access, profiles, roles, and security settings 

• Customise Salesforce to meet our business requirements, with outsourced development support to create and manage of custom objects, fields, formulas, validation rules, and process automation 

• Collaborate with stakeholders to gather and analyse business needs, translate them into technical requirements, and implement effective Salesforce solutions 

• Monitor system performance, troubleshoot issues, and resolve any operational or functional problem. Managing work outsourced to Salesforce contractors when needed 

• Ensure automatic back-ups are working and up to date and an understanding of how to restore back-ups if needed, protecting our organisational data 

• Stay current with the latest Salesforce releases, features, and best practices, and evaluate their potential impact on the organization 

• Identify opportunities for process improvements and system enhancements to maximise Salesforce functionality and efficiency 

• Support the implementation of new features, applications, and third-party integrations within the Salesforce ecosystem 

• Maintain comprehensive documentation of Salesforce configurations and process 

• Maintain reliable records in all objects on Salesforce by eliminating duplicates monthly, processing user deletion requests and updating records for lists with up-to-date information on key stakeholders (e.g. trustees, contractors etc). 

• Oversee data governance log: maintaining log of changes to review with the team, discussing effect on budget and system usage to feed into prioritisation of new features and functionality, support the communication of any platform changes to end users 

• Oversee smooth onboarding and training process for new members to ensure effective adoption. 

Integrations 

• Manage the integration of applications with Salesforce ensuring all connectors work well and troubleshoot and update connections where needed.  

• Support users with the building of individual Form Assembly forms, updating when needed (ad hoc) and embedding them in their websites. 

Reporting 

• Support us to produce effective and easy to understand reports from the system:

• Opportunities - pipeline and income reports for board meetings 

• Grants - tracker and applications analysis, extraction of impact data for evaluation purposes 

• Provide quarterly analysis of user activity in the system, identifying and addressing trends or issues that arise from this 

• Support the senior management team to prepare quarterly data and reports for trustee meeting and annual reports. 

Overseeing our IT systems with the support of outsourced consultants 

As well as the Salesforce administration, the candidate we’re looking for will be able to assist us as: 

• a key point of contact with our outsourced IT company, overseeing the creation of new users and managing the leavers’ processes on the MS 365 environment 

• Troubleshooting issues as a first point of contact before liaising with outsourced providers. 

• Recommend Cyber Security improvements. 

• Maintain an up-to-date list of active users, MS 365 licenses and Antivirus license protection. 

• Support us with the management of our website domains – purchasing new ones on request and performing updates when needed. 

Data Protection Officer point of contact 

• Support our organisational Data Protection and lead on issues to improve where needed, ensuring Conservation Collective is compliant with and follows the Information Commissioner Office Data Protection policies (GDPR). 

The successful candidate for this role will need to demonstrate: 

• Minimum of 1 year’s experience as a Salesforce Administrator 

• Salesforce Administrator certification 

• Strong knowledge of Salesforce architecture, data models, and best practices for configuration and customisation 

• Proficiency in Salesforce Lightning Experience  

• Hands-on experience with Flow Builder 

• Solid understanding of Salesforce security models, including roles, profiles, and permission sets 

• Proven ability to gather and translate business requirements into effective technical solutions 

• Clear communication skills, verbal and written. This is vital in supporting colleagues with less technical experience! 

• Solid understanding of Data Privacy and GDPR regulations 

• Excellent problem-solving skills with the ability to troubleshoot and resolve system issues 

• Self-motivated, detail-oriented, and able to manage multiple priorities in a fast-paced environment 

• Ability to work independently/remotely.

• Experience in not-for-profit sector 

Ideally, they’ll also be: 

• Passionate about nature and the environment 

• Comfortable with using Slack and Canva environments. 

• Being able to speak other languages, Spanish, Greek or Italian would be a bonus!  

Benefits: being part of a dynamic, creative, and growing team working to amplify the impact of local grassroots environmental work, as well as:

• Flexible working as standard (hours and location)

• Unlimited holiday allowance 

• Private medical insurance 

• Salary sacrifice pension scheme 

• CPD opportunities 

• Possible travel in the UK and internationally   

• Saving the world!   

Are you a strategic leader with a passion for equity and inclusion? Join Shelter as our Assistant Director of Equity and Inclusion, where you'll drive meaningful change to create a more inclusive, anti-racist organisation committed to ending the housing emergency.

About the Role

As the Assistant Director of Equity and Inclusion, you will be pivotal in driving Shelter’s equity and inclusion agenda. You will lead on strategic programmes to promote inclusivity, anti-racism, and lived experience, ensuring these principles are woven into all aspects of Shelter’s work. Collaborating with senior leaders, you will help shape Shelter’s future workforce and culture.

You will oversee and motivate teams dedicated to Equity, Inclusion, Anti-Racism, and Lived Experience. Additionally, you will work closely with the Assistant Director of Organisation Development and Engagement to deliver culture change aligned with Shelter’s core values.

Key Responsibilities

• Strategy and Vision: Lead and operationalise the Equity and Inclusion strategic plan.
• Workforce Development: Develop strategies to cultivate a diverse pipeline of leaders and talent.
• Data and Reporting: Track and report on E&I progress, ensuring alignment with strategic objectives.
• Collaborative Leadership: Support Shelter’s culture initiatives by co-leading on equity, inclusion, and lived experience insight plans.
• Risk Management: Oversee safeguarding and other risks, particularly regarding people impacted by housing emergencies.

About You

You’ll bring proven experience in developing and implementing equity and inclusion strategies within complex organisations, demonstrating a strong record of leading meaningful culture change. With a collaborative approach and excellent organisational skills, you’ll be skilled in mobilising and leading cross-functional teams across diverse settings.  

Your commitment to values-led leadership will foster inclusivity and trust, while your expertise in co-production and lived experience initiatives will ensure these perspectives are embedded across Shelter’s work. As a subject matter expert in equity, diversity, and inclusion, you’ll drive accountability and inspire positive, impactful change throughout Shelter.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Please note applications without a supporting statement will not be considered. 

Safeguarding Statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Sightsavers is looking for an Institutional Funding Senior Advisor

Salary:        £53,000 - £55,000 per annum

Location:UK remote - with occasional travel to Haywards Heath, when required

Contract: Permanent

Hours:        This is a full-time role with some flexibility around hours worked and lots of home working

About the role

We are looking for an individual with substantial experience of working in government or statutory funding to be responsible for developing institutional donor relationships, both directly and in support of other members of the Institutional Funding team. Working with the Director and Heads of Institutional Funding, the Senior Advisor will lead on contract management and maintain key institutional donor relationships for some of our largest funding agreements. The post holder will engage with senior internal stakeholders at head office, consortium working groups and country offices to support project implementation.

You will join at an exciting time for Sightsavers and the Institutional Funding team as we engage in new partnerships, supporting new contracts and bids.  Key accountabilities will include:

• building strategic relationships
• contract management
• bid development
• learning and continuous improvement

This is an ideal opportunity to build on your existing experience gained within an international development organisation. To succeed in this role, you will need:

• Substantial experience of working in government or statutory funding for an international development organisation
• Research experience (preferably including development of engagement plans or donor strategies)
• Strong written and verbal communication skills
• French language skills an advantage
• Experience and knowledge of the general international development environment
• Strong interpersonal and relationship building skills with exceptional networking skills
• Exceptional internal and external stakeholder management skills
• Exceptional reporting writing and proposal development skills
• Strong research skills with the ability to translate concepts into effective action plans
• Numerate with the ability to analyse complex financial and programme data
• Line management experience (preferable)
• Computer literacy using the Microsoft Office suite
• Ability to travel for up to four weeks per year travel to meet donors, accompany donors and support programme staff in the development of relationships at a country office / regional level
• An understanding of and commitment to equality of opportunity for disabled people

This is a involved role, please read the full job description for further details. 

Benefits

Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW).

We anticipate that remote interviews will take place on Monday 16 and Tuesday 17 December 2024. The evaluation process will include a role-typical written task to be completed by shortlisted candidates in advance of this. We are looking for an individual able to start as soon as possible and ideally January/ February 2025.