Data Manager Jobs in Hammersmith, Greater London

The Furniture Makers’ Company, the City of London livery company and charity for the furnishing industry, is seeking an experienced welfare officer to manage the charity’s occupational welfare support provision.

Formerly the Furniture Trades Benevolent Association, the charity has been supporting the welfare of furnishing industry people since 1903. The welfare officer provides vital help and support to people working in all areas of the trade, as well as retirees and their eligible dependants who need assistance.

We are seeking a compassionate individual who is highly organised, diligent and an articulate communicator. You will need to be an experienced administrator as you will be a department of one.

The welfare officer will be responsible for processing applications for assistance and checking applications against the charity’s eligibility criteria – undertaking due diligence - and adding supporting application documentation received via email etc.

The role will involve hybrid outreach work, developing and maintaining links with key stakeholders with companies from the industry to inform them of the charity’s services.

If this sounds like you, please send your CV and a cover letter without delay.

In addition to the salary, the company offers 10% pension contributions and a Westfield Health package.

An exciting position has arisen for a Major Donors Lead to join a renowned charity, dedicated to delivering social services and humanitarian aid to vulnerable individuals. This is a permanent role leading the Major Donors team and collaborating with the wider Philanthropy and Fundraising department to drive income growth for the charity.

Key responsibilities include:

• Developing and executing a 5-year strategy to increase major donor income, securing multi-year donations, and maintaining relationships with donors
• Building networks with potential supporters and influencers, identifying new prospects aligned with charity’s values
• Managing a portfolio of donors across the UK and Ireland, making significant donation requests (6 figure+) and tailoring proposals for projects, programs, and unrestricted funding
• Designing personalised stewardship programs to nurture long-term donor relationships, ensuring donors feel valued
• Managing a team of 6 fundraisers and overseeing income of approximately £2m
• Monitoring and reporting of income and managing expenditure and budgeting
• Ensuring compliance with regulations and legislation, such as GDPR, and maintaining best practices in fundraising

Ideal candidate profile:

• Extensive experience in major donor fundraising with a proven track record of securing 6-figure donations, increasing income streams, and achieving targets.
• Strong relationship management and emotional intelligence, effectively engaging senior donors and stakeholders.
• Exceptional communication skills, with the ability to influence and foster collaborative relationships.
• Skilled team leader with experience in building and leading high-performing teams.

Agency reference number: J84507

Location: London

Contract: Permanent

Salary:  £52,000-55,000 per annum + excellent benefits package

Working hours: Full time

Working pattern: Hybrid (2 days a week in the office)

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

We are seeking an experienced Head of Policy Research to join our team. This is a senior and strategic role, responsible for team management and leading key research projects, providing subject matter expertise and liaising with stakeholders. The role is responsible for the delivery of research and projects under their remit and contribution to the development of new research, working closely with other senior leaders and external stakeholders.

The Pensions Policy Institute (PPI) is an educational research institute established to help improve later life outcomes. We are independent and an expert across all elements of the UK pension system. We contribute facts, analysis and commentary to help stakeholders, decision-makers and law-makers take informed policy positions and decisions on pensions and retirement income provision.

Direct reports: Permanent researchers x3 and contractors (on an ad hoc basis)

Reports to: Deputy Director

Responsibilities

• Leading the research team, managing the resources and interaction with the modelling team
• Managing relevant external research associates, brought in from time to time to complete projects
• Generating input into the overall research plan with ideas for new areas of research
• Producing scopes and bids and working with external sources to secure project funding
• Building relationships with others in the academic community and Government
• Representing the PPI at events and conferences, and in discussions with Government, the pensions industry and other stakeholders. 
• The management and production of PPI research projects:
  • To ensure the timely delivery of quality outputs from the policy researchers and relevant research associates
  • From time to time, subject to workload: to research and draft PPI publications including conducting literature reviews and desk-based research, analysing and interpreting data from a policy perspective, developing conclusions from analysis, presenting data and report writing
  • To participate in discussion groups and seminars on pensions policy issues and contribute to developing the PPI’s research agenda and profile.
• Line management responsibilities for direct reports:
  • Workload management
  • Support / mentoring
  • Appraisals / on-going reviews
  • Development / training plans
  • Resource availability

​Essential skills:

• A working knowledge of the UK pension system (or the ability to acquire this knowledge quickly) or work experience in social policy research.
• Proven high quality research skills, including desk and internet research, and the ability to lead research projects in a pro-active way.
• Proven ability to interpret statistics/ modelling results (the candidate is not expected to undertake modelling or handle large data sets themselves).
• Excellent report-writing and data presentation skills, drafting for public, or non-technical, readers in plain English.
• Experience of presenting research findings in seminars or conferences.
• Management of a small team of professionals.
• Good project management, organisational an time management skills.
• Good interpersonal skills and leadership skills and demonstrable team player qualities.
• The capability to work independently.

​The successful candidate will be required to provide evidence of the right to work in the UK and two referees.  One should be the current/most recent employer and/or prior employer but they will not be contacted without prior consent. The successful candidate will also need to maintain an independent point of view to fit with the PPI’s non-political, fact-based stance.

The PPI takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Location

We are a hybrid organisation and operate a remote working policy which means staff spend some time working in the office and some time working remotely. It is important that the successful candidate builds strong relationships across the team as a whole and with our stakeholders.  As most of our audiences and sponsors are mainly based in London, there will be a strong case for the successful candidate being London based, or able to come to London as frequently as required. We therefore anticipate that the normal place of work will be at the PPI office in Central London.

Diversity and Inclusion

We aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

Head of Customer Voice 

Home-based, some travel to Newcastle under Lyme

£70,000

Are you passionate about putting the customer voice at the heart of decision making? Do you have experience of turning customer feedback into actionable insights to shape and improve service delivery? If so, we’d love to hear from you!

Our client is looking for a Head of Customer Voice to lead the way in championing our customers, ensuring their voice is continuously heard and acted upon.

As the Head of Customer Voice, you’ll drive strategic customer insight and continuous improvement.  Building relationships with key stakeholders will be key to effecting change and improving customer experience.

You’ll have a proven track record in a similar role, operating at a senior level to influence change along with experience of presenting data and insight to a variety of audiences including Board level.

Experience of leading on corporate performance frameworks with the ability to interpret Government and Regulatory Policy and guidance is a must, coupled with previous experience of managing data and insight teams.  

Experience in the Social Housing sector and knowledge of Ombudsman and regulatory requirements would also be beneficial.

First stage interviews – 29th October

Second Stage interviews – 6th November

This post is subject to a satisfactory Basic DBS check.

Julie’s Bicycle (JB) is seeking a proactive and flexible part-time Researcher with a strong understanding of climate and environmental themes and policy, and an interest in the ways that these connect with cultural and creative industries. The Researcher will undertake a wide range of desk research, sourcing and synthesising information into clear summaries and briefings to be shared internally and externally. They will collaborate with JB’s Programme Leads to link insights from on-the-ground projects into the wider external context. Working closely with the Senior Leadership team, the Researcher’s work will underpin JB’s thought-leadership and advocacy work for the role of culture (the arts, cultural heritage and creative industries) in climate action, simultaneously deepening our understanding of how we can affect the most change.

CONTRACT Part time 2.5 days per week, 2 year fixed term contract

LOCATION Hybrid working (*): office base is at Somerset House, London

SALARY £35,000 pro rata

LEVEL Mid

REPORTING TO Head of Programmes / Co-Director

START DATE ASAP depending on any notice period

NORMAL HOURS Office hours are 9.30 - 5.30pm, Monday – Friday (requests for flexible working hours will be considered). As this is a part-time role there is flexibility on how the time is spread across the week). Please state how you would intend to allocate your time when you apply.

If you’d like to apply, please complete the application form and equal opportunities monitoring form via our website. Submit your application by 11.59pm on Sunday 3rd November 2024.

We are committed to being an Equal Opportunities Employer; we welcome applications from all suitably qualified persons regardless of their race, gender, disability, culture, religion/belief, sexual orientation or age.

Please note, this post is open to people who already have the right to live and work in the UK and are based in the UK, as Julie’s Bicycle is not currently in a position to sponsor a work visa.

Come and join our team!

The Association of Medical Research Charities (AMRC) is the membership organisation for charities funding medical and health research in the UK. We represent over 150 charities including household names such as Cancer Research UK and the British Heart Foundation as well as smaller charities who invest in rare diseases and specific areas of unmet need. Our members are driven by patient priorities and their work accelerates the delivery of innovative treatments to improve health. We are proud of the vital role our members play in life sciences.

As a key contact for AMRC members and supporters, the Membership Officer is responsible for ensuring that all existing and prospective members receive excellent service. The Membership Officer is responsible for engaging new members and supporters, conducting meetings and delivering presentations to encourage participation in AMRC activities and for ensuring that all membership related processes and records are kept up to date.

The successful candidate will act as a central link in the AMRC team, helping to spot relevant connections and arranging assistance from colleagues as required to answer more specialist queries. They will also have a good understanding of the role of health and medical research charities and the biomedical research environment in the UK.

Overall objectives for the Membership Officer role will be to:

• Support and engage a growing membership community
• Ensure membership and account management processes are run efficiently across the organisation to deliver excellent service to our members
• Ensure membership records are kept up to date in the CRM and on our website

If you are excited by varied work with multiple stakeholders and driven by ensuring that projects reach a successful conclusion then this may be the role for you.

Please see the full job description attached below for more information.

To apply please send a CV and cover letter by clicking on ‘Quick Apply’ 

We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to guests who access Sufra’s Food Bank, Community Kitchen and the Community Wellbeing Project. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, wellbeing, money management and access to training and employment services. The post-holder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.

The successful candidate must have at least two years’ experience delivering effective advice in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits with a strong focus on achieving tangible outcomes for our guests.

We understand that working in the charity sector can be both deeply rewarding and demanding, we provide comprehensive training and support so our team can expand their skills and take on new challenges. We are looking for an General Advice Officer who is passionate, reflective and ambitious about bringing about positive change for our guests. The right candidate should be empathetic and patient, skilled at problem-solving, highly organised and diligent.

This is more than just a job; it’s an opportunity to make a lasting difference in the lives of our guests. We encourage applications from individuals of all backgrounds and life experiences, as we believe this diversity makes us better able to serve the diverse communities of Brent.

We are looking for an exceptionally committed individual who is willing to go the extra mile. If you are dedicated to bringing about positive change for some of the most marginalised communities in Brent through advice, we would love to hear from you!

We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team and organisation.

Benefits of working for Wandsworth Carers’ Centre:

Friendly team and working environment, mix of remote and office-based work, some weekend and evening work with time off during the week, annual leave starts at 26 days increasing to 31 days plus bank and public holidays, contributory company pension, ongoing training and development opportunities and an employee assistance program.

 Our Charity:

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.  In short, we are the Carer's friend and advocate, often helping Carers through difficult times.

 Carers Support and Development Worker - Autism

Salary: £18,518

Part Time (21 hours per week)

The role:

This role involves one to one support for unpaid Carers who support people with various support conditions including autism.

Skills and experience:

The successful applicant will have outstanding organisational and communication skills, be confident at supporting people on a one-to-one basis, including providing information and advice, listening support and advocacy. They will be able to manage conflicting demands with tight deadlines, be a key team player and committed to working with Carers and volunteers.

They will have excellent IT skills and be able to adapt to providing services both face to face and via virtual platforms, whilst maintaining a consistent service for Carers. 

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.

We are looking for a Direct Marketing Executive (Acquisition) to join an incredible medical charity and support the acquisition strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.

The role can either be UK homebased working, with once a month in the London office or Hybrid working with two days a week in the London office. Salary range is dependant on Location 27,250 29,697 (Remote) - 32,625-35,000 (London)

The Charity
An inspiring medical charity dedicated to helping people at some of the most vulnerable moments in their lives. Youll be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including hybrid and flexible working!

The Role
Manage the delivery of acquisition campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes.

Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of annual acquisition campaigns.

Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and
relevant performance reviews.

The Candidate
Experience of running effective digital campaigns on a national or regional basis.

Experience of using a variety of fundraising channels including digital, email, social media, direct mail, telemarketing and SMS.

Experience of using fundraising databases e.g. Dynamics 365, Raisers Edge or similar to produce reports and access a range of data.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We are looking for a passionate and experienced Horticultural Therapist with a track record of coordinating inclusive gardening sessions for the local community.

You will be responsible for supporting people to work towards their goals in a garden setting and developing people's practical and social skills.

You will also have the opportunity to help maintain and develop a beautiful, versatile garden alongside a small and supportive team.
 

Salary: £25,650 - £28,500 (pro rata rate £15,383 -£17,100) Depending on skills and experience

Hours: 3 days per week including Wednesdays and Thursdays with some weekend and evening work required. Hours have potential to increase subject to funding.

Main purposes of the job:
To facilitate therapeutic placements for people with learning disabilities, mental ill health and long-term health conditions, and complex needs using social and therapeutic horticulture principles, currently held on Wednesdays and Thursdays.

To involve the diverse local community of Hackney and neighbouring boroughs in activities at St Mary’s Secret Garden through participation in accredited training programmes, therapeutic groups, and volunteering activities with an emphasis on individuals and communities who may otherwise be excluded.

To use horticulture and other knowledge relating to growing and caring for plants, nature conservation, garden maintenance and landscaping to engage with people, encourage learning and promote health and wellbeing.

To promote the social care aspects of horticulture to community groups, local statutory services and individuals in the London borough of Hackney and beyond.

To work flexibly within our small team to support each other, to assist with the physical maintenance and general organisation of St Mary’s Secret Garden ensuring that the garden is open and accessible to the wider local community.

To be proactive in the development of St Mary’s Secret Garden as a resource for the local community.

If you think this is the role for you please download our full application pack and follow the instructions closely to apply. 

Would you like to work in a forward looking, faith based charity? One where you can bring your current skill and experience and develop and earn  points through our global training programme to become a Certified Fundraising Executive?

From its humble beginnings, ICC has become a trusted advocate and innovative leader in providing compassionate care for children with disabilities. For over 30 years, thousands of vulnerable children’s lives have been transformed by the essential services we provide.

Within China’s ever-changing social landscape, ICC’s nurturing care is modeling a new standard of support and empowerment for children with disabilities. Our dedicated team of therapists , special educators, social workers, vocational trainers and medical staff work tirelessly to help children live with hope, dignity and opportunity.

This Job Is For You If…….

You have fundraising experience in a charity environment and you’re ready to take the next step up in your career.
You already know how to retain donors and increase income
You love to project manage integrated fundraising campaigns and achieve your goals
You want to treat donors as VIP’s so they stay committed and engaged and you use a customer relationship management systems (CRM) to achieve that.
You can write engaging fundraising copy, or you’re willing to learn
You thrive developing innovative fundraising ideas and campaigns
You can embrace our culture, vision and mission wholeheartedly. 
You have ideas and energy to initiate new processes, you’re excited about getting things done better
You are a team player, willing to collaborate and serve to get the job done.
You are a Christian who wants to put your faith into action at work

Our preference is for a full-time candidate working from the Newcastle Office (Hybrid working offered). However, we are willing to consider applications from exceptional candidates who would only be able to take the post working fully remotely or who are interested in working part time

For the full Job Description and person spec, please refer to the attachment below.

About WeSwim:
WeSwim is a pioneering charity dedicated to promoting inclusivity in swimming and enabling people with disabilities to be active. We believe that everyone, regardless of ability, should have access to the mental and physical benefits of the water. Through our community-driven approach, we provide opportunities for individuals with disabilities to engage in swimming activities, fostering confidence, well-being, and social connection.

Role Overview:
The Volunteer Coordinator for WeSwim is a key role responsible for recruiting and onboarding volunteers to support all our activities and events, ensuring a positive and rewarding experience for all. This role also supports the setup of new WeSwim clubs in London, raising profile in new areas and developing relationships with new stakeholders to promote the organisation. This position requires a strategic person with excellent marketing, communication and project management skills. 

Key Responsibilities:

• Volunteer recruitment & training: Develop and implement a marketing and outreach plan to  to attract new volunteers. Create marketing materials to advertise volunteer opportunities & use data to inform recruitment activity. Manage onboarding of volunteers including interviews, DBS and references. Organise and run induction sessions for new volunteers.
• Volunteer management & support: Maintain an up-to-date database of volunteers, including contact information, availability, and skills. Schedule and assign volunteers to sessions based on their availability & monitor attendance. Serve as the main point of contact for all volunteers, addressing enquiries and resolving any issues. Work with Club Committees (lead volunteers) to foster a positive and inclusive environment for volunteers, encouraging teamwork and community spirit.
• Marketing & Communications: Develop social media marketing and email communications to support recruitment and retention of volunteers in line with strategy.
• Setup of new swimming clubs: Scope & contact future pool partners, develop and deliver engagement plans to recruit new volunteers and swimmers to attend the club when it opens in partnership with WeSwim team. 
• Stakeholder engagement: Build and maintain relationships with local stakeholders including: local authorities, community organisations, disability charities & sports clubs. Represent WeSwim at community events, meetings, and public engagements. Develop and implement strategies to increase the club’s visibility and reputation in the community. 

Skills & Experience:
Excellent communication and interpersonal skills.
Marketing and social media experience.
Strong organisational, administrative, and project management skills.
Experience in volunteer coordination or a related field.
Ability to work independently and as part of a team.
Development of project plans and use of data.
Knowledge of the local community and relevant stakeholder networks is an asset.
Proficient use of IT including GSuite, Slack, Canva, Facebook & Instagram

Personal Attributes:
Personable with a knack for building relationships.
Strategic thinker with the ability to identify and capitalise on opportunities.
Proactive and self-motivated with a results-oriented mindset.
Creative and resourceful in problem-solving and developing initiatives.
Passionate about swimming and community engagement.

Requirements:
This role is remote with travel across London. The post holder should be London based.

Membership Services Assistant
Advancement
Full-time
Permanent
£28,144 per annum
Application Deadline: 12pm (midday) on Monday 28 October 2024

The British Museum is seeking a Membership Services Assistant to join the Advancement department. The main purpose of this role is to deliver excellent customer care to Members and provide administrative support for the day-to-day running of the Membership Office.

Key areas of responsibility:

• Accurately process all new Membership applications, renewals, gift aid declarations, payments (including direct debit), event ticket applications, postal applications and donations to agreed procedures and service level standards.
• Deal with all general enquiries and correspondence, on the telephone, in writing or by email to agreed standards and procedures, escalating issues as necessary.
• Ensure data integrity is maintained, accurate data recorded and data processing protocols are adhered to at all times. Handle other relevant data processing and administration as required.
• Support the administration and organisation of Members' events as necessary and where necessary attend events outside of general working hours (TOIL will be given).
• Support the Membership Services Manager: Member Relations and Membership Services Coordinator: Member Relations as necessary in other tasks and duties related to customer care of Members.

About you:

• Educated to GCSE level or equivalent; English and Maths essential
• Experience of dealing with the public and diffusing difficult situations
• Excellent telephone manner and strong written correspondence skills
• Evidence of excellent customer service skills with experience in direct customer service, e.g. retail, reception, public affairs
• Experience of using CRM Databases or similar software and capable user of Microsoft packages
• Accuracy in data entry and excellent attention to detail
• Proven organisational and communication skills
• Ability to evaluate and improve repetitive tasks and procedures
• Enjoys working with people, as well as in a busy office environment while taking responsibility for a variety of tasks

About the British Museum:

Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists Dürer, Michelangelo and Rembrandt.

You can view a selection of our impressive collection of prints and drawings in our .

The Museum offers a competitive benefits package including:

• Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
• Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
• Interest-free travel, bicycle, and rental deposit loans
• Professional and personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

Additional details:

For more information about this role, please see the job description.

If you have any additional needs that we should be aware of in order to support you with your application, please provide details

The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.

We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you.

The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

We are looking for an Emotional Wellbeing Practitioner to plan, deliver and support LGBTQ+ children and young people. This role involves working with children and young people identified as requiring emotional wellbeing support through face to face, virtual and group sessions. You will provide a safe space for young people who identify as LGBTQ+, undertake assessments and include a range of evidence based interventions in your delivery. 
As an EWP practitioner you will hold a weekly caseload and work collaboratively with the LGBTQ+ Project Team and wider organisation to ensure delivery and the successful completion of funded contracts.

The service is underpinned by CYP IAPT principles and the post holder would support and assist the core aims of this in the service. 

Key Responsibilities  

Delivering services to children and young people 

• Assess the needs and strengths of children or young people who identify as LGBTQ+ and help them identify individual goals to achieve desired change 

• Use creative engaging approaches and own knowledge along with research based methods and models to meet the emotional wellbeing needs of CYP within the LGBTQ+ community 

• Plan and implement Risk Assessments for 1-1 and group based activities 

• To take responsibility for own caseload of CYP that identify as LGBTQ+ and their families some with complex and multiple needs

• To involve these CYP and their families where appropriate, in the co-production of programmes, activities and services 

• Engage with CYP within the LGBTQ+ community, both 1-1, face to face and virtual group sessions to motivate, inspire and encourage potential 

• Support in the planning and delivery of LGBTQ+ sessions, ensuring continued support is given to CYP; putting young people first, ensuring we offer the right help at the right time. 

• Work in partnership with other professionals and organisations involved with LGBTQ+ CYP where appropriate, to ensure best outcomes for CYP’s. 

• Establish appropriate professional boundaries in relationships with CYP and families 

• Provide time-limited 1:1 sessions for CYP who identify as LGBTQ+ and their families 

• Communicate with new CYP and parent referrals to ensure suitability for group or 1-1 individual support. 

• Signpost CYP to relevant support services for additional support where needed

• To apply safeguarding and child protection procedures and escalate where necessary 

Supporting with Impact, Monitoring, Evaluation and Reporting 

• Use goal based outcomes and additional monitoring and evaluation tools to monitor the effectiveness and the impact of support for CYP accessing the service 

• To keep accurate records of individual engagement, evidence of change and celebrate progress with children and young people

• To provide, record and report the appropriate data to ensure support programmes can be accurately monitored and evaluated

• Support the LGBTQ+ team to monitor, evaluate and develop the project and programs to meet contractual requirements. 

• Provide written case studies as evidence of the effectiveness of individual interventions 

Personal Development/other duties 

• Keep up to date with good practice, legislation and policies that impact service delivery 

• Work as part of a team to lead and inspire collaboration across the organisation. 

• Attend and participate in team meetings and any professional training as may be identified 

• Assist with the development and progression of the service by adhering to all communication requests

• To attend and actively participate in regular line management supervision, case reviews, and clinical supervision as discussed and agreed between yourself and line manager 

• Support other members of the LGBTQ+ projects team with additional tasks relevant to the delivery and development of the project 

• To work within Eikon’s internal policies, safeguarding and data protection regulations 

• To be responsible for equipment/resources linked to service delivery 

• To promote, monitor and maintain health safety and security in the working environment