Data Management Jobs
About the Investment team
The Investment team is responsible for selecting portfolio partners, managing our investments and supporting our portfolio partners to improve and scale their impact.
The Investment team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.
The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.
The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in school engagement, school attainment and employment sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 5). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.
The Investment team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.
The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Job description – Senior Impact & Performance Analyst (SIPA)
The Senior Impact & Performance Analyst (SIPA) is essential to advancing Impetus's mission through providing a clear picture of both the impact of our portfolio partners and the effectiveness of Impetus's support. In so doing, it ensures that strong data collection, rigorous analysis, and actionable insights are at the heart of Impetus’s efforts.
This role is ideal for a motivated, detail-oriented team player passionate about driving social impact. Collaborating closely with the Investment Director - Impact Lead, the SIPA will manage end-to-end data processes, from collection through to analysis and reporting, ensuring data remains accessible and actionable. This role then requires strong communication skills to engage with cross-functional teams and portfolio partners, presenting insights clearly to enable impactful, data-informed decisions.
The SIPA will additionally develop performance management tools, such as those within Salesforce, and champion organisation-wide data accessibility.
About this role
To make a real difference to the lives of young people, we believe it is essential that organisations have strong data on their programmes and performance, and a culture of using it with curiosity to deepen their impact.
The Senior Impact & Performance Analyst (SIPA) role at Impetus is integral to enabling us to do the same:
- To understand how our portfolio partners are performing: the impact they are having, the growth they are achieving and the progress they are making on EDI commitments.
- To understand how we are performing: how effective our support for portfolio partners is and the impact we’re having on them.
- To use insights from this information to enable our team to continually improve our support to our portfolio partners to help them become stronger, better and bigger; to reduce the gap between young people from disadvantaged backgrounds and their better-off peers in school attainment, access to university and finding and keeping a job.
Key responsibilities
1. Data collection and management
- Map annual performance reporting calendar for all relevant stakeholders.
- Maintain and develop templates and processes for i) collecting internal and external data and ii) generating key performance reports.
- Manage and develop performance databases and knowledge, ensuring i) they meet the needs of different users within Impetus, ii) compliance with GDPR and data security.
- Lead the collection of tri-annual performance and annual survey data from portfolio partners, Impetus teams and other stakeholders, including significant liaison with Investment Directors.
- Lead and document processes for auditing data quality and understanding nuances in data (e.g. the different outcomes our portfolio partners target, and the different groups of young people they work with).
2. Performance reporting, analysis, and presentation
- Support definition of KPIs and measurement scales where relevant.
- Produce regular performance reports vs. KPIs for key stakeholders: Investment Team, all staff, Investment Committee, SMT, Board, and Impetus’ donors and co-investors.
- In collaboration with the Investment Director, run our tri-annual ‘portfolio review’ process, incl. data collection from portfolio partners, analyses on performance data, pulling-out key insights and risks, agenda-setting, session-planning, facilitation and follow-up.
- On an annual basis run more detailed and comprehensive analyses on performance data, including portfolio partner outcomes vs. benchmarks, to inform the focus of our annual review. The Annual Review aims to give a full view of our impact and value for money in the year and seeks to improve our programme of capacity-building support.
- Produce clear and insightful summary presentations in PowerPoint, for a range of audiences.
- Design and develop tools to help make information more accessible for a range of stakeholders, including external comms.
- Present and communicate data (incl. in ad-hoc reports) to help facilitate discussions, enhance our work, and influence internal and external stakeholders.
- Document and track progress against agreed actions from Annual Review and Portfolio Reviews, including for strategic planning and projects; implementing relevant actions where appropriate.
3. Leading on key organisational and ad hoc data/performance projects to deepen understanding of Impetus’ and our portfolio partners’ performance and impact
- Support in the development and ongoing review of Investment team and Impetus-wide impact strategy, plus the scoping and planning of projects within this.
- Play a leading role in ongoing efforts to benchmark portfolio partner outcomes and trace the impact of Impetus’ work on charity performance, including with a value for money lens.
- Lead efforts to transfer all portfolio partner performance data and collection onto Salesforce, including advising the Digital team, wireframing, setting up accessible dashboards and supporting change management efforts.
- Lead ad hoc data/performance projects, such as: i) cross-portfolio analyses of portfolio partner income, costs, staffing and EDI metrics, and ii) supporting portfolio partners to upskill data/ impact management capabilities.
- Work closely with Impetus’ Communications team to support efforts to ensure all staff have a strong understanding of our impact, and that of our portfolio partners, and are confident in speaking to it in their respective work (e.g. Philanthropy in pitching, Public Affairs in comms. on our impact/ use in policy work).
- Be Impetus’ key point of contact for data and impact, providing support, advice and training on data management and analysis for the wider Impetus team where needed, including contributing to digital transformation efforts.
The SIPA may also be asked to support on other workstreams on an ad-hoc basis.
Person specification
Essential
- Passion for drawing insight from data to continually improve performance and impact, with a strong affinity to Impetus’ mission and EDI commitments.
- A background including data analysis, with the ability to produce high-quality outputs to clearly explain findings and tell a meaningful story.
- Highly analytical and numerate:
- Experience manipulating, processing, and extracting value from sometimes large and nuanced data sets.
- Advanced proficiency in MS Excel and PowerPoint.
- Experience of working with CRM systems (experience with Salesforce a bonus).
- Highly attentive to detail, with a clear approach to auditing own work and analyses, and suggesting process improvements.
- Strong communication and relationship-building skills:
- Able to form productive, trust-based relationships with colleagues and external partners.
- Experience of tailoring communications and presentations to a range of different audiences (incl. non-technical ones).
- Experience in facilitating team-wide discussions.
- Strong planning and time management:
- Able to make right trade-offs or seek timely input from line manager to prioritise work.
- Ability to lead on organisational projects, taking responsibility for planning, scheduling and monitoring own and others work to meet key deadlines and requirements.
- Displays tenacity and initiative, with a desire to seek out and act on feedback.
Desirable
- An understanding of education or youth employment sectors, and of the outcomes Impetus targets.
- Experience in running training sessions to improve data literacy across teams.
- Experience of change management (i.e. digital transformation).
- Knowledge and experience of using data presentation tools e.g. Tableau, Power BI or Google Analytics.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 11.59pm Sunday 24 November 2024.
Interviews
First round interviews and an assessment task will take place on 2nd and 3rd December 2024.
Second round interviews will take place on 10th December 2024.
You will also be required to provide proof of your eligibility to work in the UK
Our commitment to equity, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need in order to be successful.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation or marital status. We value diversity and welcome applications from people of all backgrounds.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.
The client requests no contact from agencies or media sales.
We are a local charity to Broxbourne and East Herts. We support local voluntary organisations and empower local community groups. We also deliver a variety of funded initiatives that support health and wellbeing and employment and skills. We operate across four themes: Engaging Residents, Supporting Health and Wellbeing, Helping Groups, and Employment and Skills.
We are looking for a HR manager who shares our passion for supporting the community to join our team. This will be a new role to the organisation and will play a vital part in supporting the organisation to deliver the wide variety of services the charity manages. Working closely with the CEO and senior management the role will provide day-to-day support while also addressing the longer-term ambitions of the organisation.
Skills and Qualities
Essential:
- Chartered CIPD membership and / or postgraduate qualification in either Human Resources Management or Employment Law, or working towards these qualifications
- Generalist HR experience and a good working knowledge of HR systems
- Experience at recruitment interviewing and assessment, including at a senior level
- First-hand experience of providing HR support for organisational change
- Experience of writing and implementing employment policies and procedures
- Excellent verbal, presentation and written communication skills
- Excellent IT skills, including MS Office package
- Ability to plan, prioritise and delegate and to work closely within a busy team / able to work independently and confidentially
- Ability to work to tight deadlines and under pressure
- Ability to deal professionally, tactfully and confidently with people at all levels, both internal and external audiences
- Good working knowledge of relevant legislative framework and HR best practice, including equality, employment, immigration and data protection
Desirable:
- Education to degree level
- Experience in a HR role within private sector and / or ”not for profit” organisations employing at least 50 people
- Previous experience of designing and delivering HR training/briefings for managers
- Experience of managing budgets
- Understanding the issues inherent in operating within a geographically dispersed organisation
- Interest in current community and/or environmental issues
For more information and to apply for this post, please visit our website for the full job pack which includes an Application Form.
Please submit a completed Application Form by Thursday, 21st November 2024 at 12pm.
This post will be employed by Community Alliance Broxbourne and East Herts.
The client requests no contact from agencies or media sales.
Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office.
Salary: £40,450 per annum
Hours: 35 hours per week
Closing date: Tuesday 19 November 2024 at 10.00am
Interview date: Thursday 28 November 2024
This is a full-time permanent position.
Please note that we reserve the right to hold interviews earlier so please apply as soon as possible.
Who we are looking for
You’ll be joining our Fundraising and Engagement team at an exciting time as we leverage our new, global brand to engage and recruit supporters and raise essential funds to power our work.
We’re looking for a strategic, insights-led individual to join our passionate Supporter Marketing & Experience team and lead Individual Giving. The team is on an exciting journey of growth as we prepare to launch a new Membership product to unlock our connected masses and grow our Legacies programme.
With your insight-led approach and direct marketing expertise, you’ll help shape the programme, working closely with the Head of Supporter Marketing & Experience.
Experience required
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Leading and managing a team
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Planning, managing and evaluating multi-channel direct marketing campaigns for supporter acquisition and retention
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Planning, executing and evaluating integrated supporter journeys, using digital and email platforms
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Developing and monitoring KPI’s and reporting to drive decision making
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Collaborative working with multiple internal and external partners including fundraising & marketing agencies
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Planning and managing projects and budgets
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Evaluation and reporting of direct marketing activities
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Working in a recognised database
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Breakthrough T1D drives breakthroughs towards a world where no one lives with type 1. Until then, it makes everyday life better for the people who fac
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FareShare Southern Central
Job Description – Deputy Warehouse Manager
Reporting to: Regional Manager
Location: Totton, Southern Central
Contract: Permanent
Hours: Full time, 35 hours
Salary: £22,495 - £23,170
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 17 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to almost 11,000 frontline charities and community groups. We support 10,962 local charities and community groups. Over the past year 24,074 tonnes of food were redistributed by FareShare Regional Centres and FareShare Go nationwide, our charity network serves 933,578 people every week.
Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
FareShare believes that no good food should go to waste and is currently undertaking an expansion plan that will see us strive ever closer to that vision. As the Deputy Warehouse Manager you will be at the forefront of making this happen. As the Deputy Warehouse Manager you will oversee the warehouse and successfully manage day to day operations, as well as developing and implementing new operational practices, efficiencies and standards to as part of the management team. Food Safety and Health & Safety are at our core. You will be part of a management team responsible for the compliance in these areas, ensuring the safe storage and transport of the food, plus the safety and wellbeing of all RC staff, volunteers and visitors. Inherent within our mission is to ensure no good food goes to waste, so you will use your skills and expertise to minimise waste by working with our partners to ensure when food arrives and leaves the warehouse it is fit for consumption.
Main areas of responsibility
Operations
- Part of a management structure accountable for the day-to-day performance of the warehouse;
- Part of a management structure responsible for the development and management or resource plans to meet fluctuating food volumes, CFM demands, volunteer availability and growth plans;
- Part of a management structure for logistics planning to ensure safe, timely and cost-effective distribution of food to meet CFM needs;
- Analyse performance, food volumes, waste and volunteer requirements against KPI’s and produce reports as required by the East Anglia Regional Manager;
- Manage and provide leadership and support to staff and volunteers in the warehouse;
- Contribute to continuing innovation of operational efficiencies to achieve growth plans;
- Support the minimising of waste whilst achieving required targets for food volumes;
Standards
- Part of a management structure accountable for ensuring the FSEA warehouse and logistics operate within the guidance of FSUK policies and procedures,
- Ensure the high standard of attainment is delivered in all external and internal audits. Plus fully participate in any other audit, as required by food partners or external parties.
- Comply with monitoring and evaluation systems and report regularly to the RM or FSUK Operations team as required
Person Specification
Essential Criteria
- Significant warehouse experience with minimum 3 years leading a team
- Have exceptional relationship building skills with a range of stakeholders and ensure a supportive work environment for staff and volunteers
- Be a strong communicator who is able to engage with a variety of audiences.
- Be confident and assertive in handling difficult situations, whilst demonstrating calmness and professionalism
- Demonstrate strong problem solving skills
- Self-manage your own performance and workload.
- Have initiative and innovative thinking, in order to shape new/different ways of working
- Be organised with a proven track record of achieving quality results.
- Have a proven ability to create links across teams to share best practices.
- Have strong IT skills and knowledge of Microsoft Office
- Have a valid driver’s licence for the UK, access to your own car and undertake extensive travel across your region (or working towards).
- Be flexible about your working arrangements as the role may involve weekend and evening working.
- Be willing to carry out any other duties that may reasonably be required in support of the Regional Centre’s operations.
Desirable Criteria
- Level 2/3 Food Safety training is desirable, but training will be provided.
- Have previous experience working with customer relationship management software.
- Experience working in regulated environment
- Have some experience of training and managing others
Qualifications (to have or willingness to work towards)
- Level 3 Food Safety
- Emergency First Aid at Work
- IOSH Managing Safety
- ITSSAR Folk Lift Truck
- SEMA Rack Safety Awareness
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.We are looking for an experienced, dynamic philanthropy and partnerships manager to lead our philanthropy team. We require someone who has demonstrable experience in philanthropy fundraising or has strong transferable skills. It is essential that you have experience in managing people at a senior level to lead a team of five philanthropy fundraisers.
Everything we do is geared to supporting the renowned Christie hospital to ensure cancer patients receive the highest level of treatment and care and have access to world leading research and technology ensuring they have the best possible experience and outcomes. We provide funding over and above what the NHS is able to provide.
The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive gold standard care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.
The client requests no contact from agencies or media sales.
St Columba’s House is a Christian retreat and conference centre in Woking with residential and day guests coming for a wide variety of purposes. The Centre is owned by St Peter's Charity. Although we are a Christian charity, our guests come from all faiths and none. This role will co-ordinate and assist with all aspects of marketing at St Columba’s House. We are looking for someone who can promote our own programme of events and promote the House more widely as a venue for group bookings.
Our marketing activities include e-mail newsletters, social media, website, printed material and traditional advertisements. This role requires a broad range of skills: good visual, copywriting, organisational, computer and people skills and a flexible working approach to handle everything from designing promotional materials to keeping the website up to date, from using social media to handling guest data. A good working knowledge of Indesign or Canva, Wordpress, Photoshop, Mailchimp, Meta advertising, Facebook & Instagram is essential to the role. A good knowledge of photo and video editing would be an advantage.
Applicants need to be sympathetic to the work of St Columba’s House. We offer a friendly, attractive place to work as part of a small team.
The pattern of hours worked and location can be negotiated flexibly within office hours Monday to Thursday. Some work in the office will be needed.
Applications by CV with covering letter . For a full job description visit the St Columba's House website
Retreat Centre and Grant Making Trust
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference and supporting others to achieve their individual employment goals? Are you looking for a role that offers flexibility and immense job satisfaction?
We want you to put that passion to great use supporting people with mental health issues to find paid employment as part of their recovery and improving their lives.
So why not apply for the role of Employment Manager at Waythrough today?
As Employment Manager, of an IPS team in Bristol you will be responsible for the day-to-day management of service contracts and helping the staff team to plan and problem solve employment issues with service users working within an IPS fidelity framework. We’ll also rely on you to support the Service Lead to liaise with Commissioners and with the treatment teams as well as actively networking with local employers, Job Centre Plus and Voluntary Organisations to help find paid work job opportunities.
You must be able to effectively manage a team of typically 5 Employment Specialists who provide person-centred support to individuals to help them find and sustain appropriate employment. You’ll need to be assertive and adaptable, with a positive attitude about employment for all and excellent networking and interpersonal skills. An effective time manager who knows how to use IT effectively to support you and your team’s caseload management and reporting, your own transport, and the ability to travel weekly around Bristol area are also essential. Training in the IPS framework will be provided, but prior knowledge of this approach would be an advantage.
This is a permanent full‐time post at 37.5 hours a week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
This vital and substantive new role is to increase charitable income so BBG can deliver its charitable purpose and planned major development.
The Development Manager post has been created with support from The National Lottery Heritage Fund to increase fundraising skill and capacity and will be responsible for managing the day-to-day fundraising function. The priority is the capital project, but in addition the postholder will also build a portfolio of fundraising streams for capital, projects, and operational costs. The Development Manager will be responsible for day-to-day activity, including fundraising data management, income from trusts, grants, individuals, sponsorship, legacies etc, providing exceptional levels of stewardship for all donors and funding partners.
The new postholder will work with the small but dedicated team of Development Director and Systems Development Officer (part time). The new post includes management of any staff and volunteers working to support the development function. The postholder is responsible to the Development Director in raising the funds to deliver the Major project and beyond and growing the day-to-day fundraising operation and a strong body of supporters at BBG.
Key Responsibilities
• Achieve income and performance targets in accordance with BBG’s agreed Fundraising Strategy and business needs, as directed by the Development Director.
• Responsible for managing BBG’s development/fundraising function data, ensuring the highest quality and accuracy of data and information on BBG’s new Spektrix CRM system in compliance with wider BBG requirements and the Data Protection Act.
• Raise funding from trusts, grants, and sponsors and support campaigns for fundraising from individuals, especially major donors, to meet the targets of the Major project, as agreed.
• Work with Horticultural, Commercial and learning/Engagement teams, and other staff to determine projects and outcomes, maximising opportunities for raising funds to support core functions as well as projects, once the capital is secured.
• Manage and oversee funding contracts with trusts, grant givers etc, including payment schedules, reporting, and monitoring compliance with any conditions of funding.
• Responsible for high quality stewarding of all donors and supporters, ensuring BBG’s reputation as an exemplary charity is maintained. Respectful approach and manner in all fundraising. Developing a culture of giving in the charity.
Experience
3-5 years’ experience working in a fundraising capacity, including the raising of significant funds for a charity, including major donors/individuals.
• Evidence of responsibility for raising 6 x figure funds from a variety of sources.
• Experience of taking responsibility for fundraising data management systems
• Experience of managing donors and funder
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
The Supporter Journey Team is responsible for delivering world-class behavioural journeys for our charity partners.
You will ensure that we are continuously providing the best supporter journeys in the sector by designing, building, delivering and optimising omni-channel behavioural journeys at scale, in turn delivering value to our clients.
Working across both Social Mind and Social Sync, you will join an existing team reporting into our Campaign Manager and you will ensure all our charity partners and their supporters receive personal, bespoke communications to maximise fundraising for our charity partners.
Key Responsibilities
- Design and Development:
- Develop comprehensive, integrated journeys for supporters across multiple channels.
- Ensure these journeys are behavioural and provide a great stewardship experience for supporters.
- Performance Analysis:
- Monitor and evaluate the effectiveness of supporter journeys.
- Analyse key metrics to assess the contribution of these journeys to overall goals, for example, email open and click through rates.
- Optimisation and Supporter Experience:
- Identify areas for improvement within existing journeys.
- Propose and implement enhancements based on testing and learning outcomes.
- React to key performance indicators (KPIs) to pinpoint opportunities for journey improvements to help drive campaign performance and income.
- Make data-driven decisions to refine and improve the journeys.
- Commit to delivering a high-quality experience for all supporters.
- Address and resolve any issues impacting supporter satisfaction promptly.
Skills and Knowledge
- Experience of designing, creating and delivering outstanding supporter experiences that increase engagement, fundraising rates and average value.
- Ability to understand our charity partners objectives and translating that into exceptional supporter experiences at scale.
- Ability to analyse data and make recommendations that improve fundraising and the supporter experience.
- Meticulous attention to detail.
- Experience of writing stewardship copy and ability to adopt different charity’s tone of voice.
- Experience of using communication software.
- Be comfortable operating in a fast paced start up environment, working efficiently at pace with available resources.
- Basic understanding of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant marketing and fundraising standards across the UK
Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team.
We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age.
Please let us know if you require anything which would enable your success throughout our interview process.
We cannot offer visa sponsorship and you must be able to work in the UK.
The client requests no contact from agencies or media sales.
Development Research & Data Officer– Permanent | Full time
Salary: £31,691 to £34,214 plus membership of Civil Service pension scheme
Hours: 35 hours per week
Location: National Museum of Scotland, Chambers Street, Edinburgh
National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world.
As an organisation our values are Creative, Inclusive, Collaborative and Forward-thinking.
Are you a whizz with research and data experience in a fundraising environment? Or a fundraiser who wants to move into a new role? We are looking for someone to be part of and support our Development team to deliver our new fundraising strategy 2024-28.
Benefits of joining us as our Development Research and Data Officer will include:
- Annually alongside your salary of £31,691 National Museums Scotland contributes £9,160 - £9,911 towards you being a member of the Civil Service Pension Scheme
- A generous annual leave of 28.5 days – rising to 33.5 after 5 years (Pro-rata for part timers). Plus 8 paid days public holidays
- Cycle to Work scheme
- Free access to national (and international) museums and exhibitions
- Exclusive discounts on both local and national High Street and online retailers
- A range of wellbeing benefits including Employee Assistance Programme 24/7
- Flexible working options such as hybrid working, part time working, paid special leave, career breaks and unpaid leave
- Access to all the above and more from day one of employment.
About the Development Research and Data Officer role
Our Development Research and Data Officer helps to ensure long-term fundraising success for National Museums Scotland by maximising the use of the CRM database and developing the prospect pipeline for campaigns and revenue fundraising. We have lots of exciting fundraising campaigns including acquisitions to develop the collections, research, conservation, community engagement and exhibitions.
As the Development Research and Data Officer at National Museums Scotland you will:
- Be the database expert (Tessitura and Raisers Edge) within the Development Team
- Update and interrogate the donor database to develop profiles, segment data and produce reports and analysis
- Manage the prospect pipeline through the donor database
- Be the responsible for the due diligence of existing and prospective supporters
- Manage a portfolio of fundraising research resources and suppliers
Skills and experience we’re looking for in our Development Research and Data Officer:
- Expert knowledge, initiative and perseverance to proactively find the best processes to ensure the donor database is meeting the needs of the Development Team in the most efficient way
- Planning and organising skills – evaluating and prioritising different strands of work; managing workload to deliver best overall results
- Analytical and reporting skills - identifying relevant information; assessing and evaluating information from donor database to better understand donors and prospects; presenting clear, succinct and timely data and reports
Hiring the right person for the right job is everything to us. We want to encourage you to apply if you think this is the role for you and you have the skills and experience required to succeed.
Please be sure to view our recruitment pack for this role (available on our careers website) for full details of the position that may help with your application.
The closing date for this role is 3 November 2024. The Selection Event is likely to take place week commencing 18 November 2024.
The client requests no contact from agencies or media sales.
BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.
Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 1.3 million children and families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.
The Project Manager role in the Strategy and Planning Team will help us to continue to improve the delivery of our projects and programmes, and so to achieve our desired outcomes for children and families. You will enable and support the delivery of our strategy business plan. You will help to manage and carry out plans and projects, conduct ongoing monitoring, have the ability to adapt to changes along the way, and will collaborate with colleagues. You will have the rare skill of being able see the big picture - to help teams and projects to best contribute to our strategy and mission – with being comfortable working with data and detail – to ensure project management documentation and deliverables are accurate and logical.
You will report to and work closely with the Strategy and Business Planning Lead, to support delivery of BookTrust’s strategy through business planning, project management, measurement of progress and impact, and governance matters. The Project Manager, Strategy and Planning team, will work with all the teams across BookTrust, and with staff at all levels of seniority.
To apply please complete the application along with a copy of your CV and covering letter showing how you meet the person specification and your motivations for applying for the role. In the covering letter, please tell us how you meet the person specification and your motivations for applying for the role, specifically giving evidence of how you have the rare skill of being able to keep the big picture and end in mind whilst also maintaining attention to data and detail. Your covering letter should not be longer than two sides.
PLEASE NOTE: Applying as soon as possible is advised, as the vacancy may close early, due to the high volume of applicants.
Our Commitment to Diversity and Inclusivity
We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.
We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team (contact details can be found on our website) to discuss your requirements further.
BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.
The client requests no contact from agencies or media sales.
Southall Community Alliance is a charity working in Southall that is looking to recruit an experienced, full-time Office Manager to deal with administrative and finance matters.
We are looking for someone who is passionate about working in Southall with its diverse communities and can act as the first point of contact for SCA. Their duties include managing the office budget, dealing with staff issues and establishing and maintaining policies and procedures. Our Office Manager will be the person who keeps our office running smoothly while also enabling fellow employees to succeed in their roles.
This post is subject to a 3 month probation period, an enhanced DBS check and satisfactory references.
Job Title: Office Manager
Duration: The post is funding dependant and subject to annual review.
Location: Southall Community Alliance, Southall Town Hall, 1 High Street, Southall, UB1 3HA
Hours: 35 hours per week
Salary: £28,000 per annum
Holiday Entitlement: 25 days
Reports to: SCA Director
Duties:
- To be the first point of contact for visitors and service users
- Helping establish and maintain office procedures
- To assist the Director with budgetary control arrangements, maintain accounts, salaries and efficient running of the charity
- To attend and take minutes of SCA Board meetings, Community Forum and other meetings, where required
- To type confidential reports and correspondence, ensuring compliance with GDPR and other statutory requirements and maintain files and the filing systems
- Use a range of software, including email, spreadsheets and databases, to ensure the efficient running of the office
- To ensure the dispatch of agendas, minutes and other relevant material relating to SCA meetings
- To prepare invoices, accounts, petty cash, spreadsheets, SAGE entries and diary management
- To ensure that SCA membership list is up to date 10. Record office expenditure and manage the budget
- Organise the office layout and maintain supplies of stationery and equipment
- Maintain the condition of the office and arrange for necessary repairs
- To respond to customer enquiries and complaints
- Review and update health and safety policies and ensure they are observed
- Arrange regular testing for electrical equipment and safety devices
- Taking inventory of office supplies and order and maintain stationary stocks and other office supplies
- To help maintain and update SCA website and social media
- To allocate work and supervise volunteers and be responsible for the smooth and efficient running of the office Attend training courses and sessions, as may be required
- To ensure inclusion and diversity in all aspects of SCA's operation and work
- To carry out other duties including outreach work, as may be assigned by the Director, from time to time
Person Specification:
Essential Characterisitics:
- Have at least two year’s experience of working in an office environment
- Ability to recruit, manage and supervise volunteers
- Strong IT and typing skills
- Excellent interpersonal skills and ability to communicate effectively, verbally and in writing, with a wide range of people
- Able to receive visitors and to deal with their queries, signposting to other agencies, where required
- Knowledge of office procedures and practices and advising of timely filing of returns etc
- Understanding of SAGE, bookkeeping, bank reconciliation or able to maintain financial records using web based financial systems
- Can demonstrate experience of purchasing and maintaining stationary stock and other office supplies/ equipment
- Experienced in dealing with work of a confidential nature, ensuring compliance with GDPR and other regulatory requirements
- Ability to prepare meeting agendas, minutes, finance reports and projections
- Experience of preparing newsletters, project monitoring reports, publicity and promotional material
- High standard of computer literacy, including experience of Microsoft Office – Word, Excel, Powerpoint etc
- Able to work with project partners and service users from diverse cultural and religious backgrounds within an equal opportunities’ framework
- The ability to manage your workload and supervise others concurrently
- Negotiation and relationship-building skills with a problem-solving approach to work
- Ability to manage SCA’s health and safety responsibilities
Closing date : Thursday 14th November – ONLY completed application forms will be accepted. CV’s are not accepted
Interview date : w/c 25th November 2024
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
The Data, Digital and Technology Team sets the heartbeat for Crisis’ core systems., equipping Crisis staff, members and volunteers with the modern technology toolkits that will help us end homelessness
About the role
As our IT Infrastructure Engineer, your technical expertise and problem-solving skills will ensure our systems operate smoothly. In recent years, we have made significant strides to advance our technology environment, with wide-scale cloud migration enabling a hybrid workforce. You will not only maintain our IT infrastructure but also proactively identify and deliver improvements across our networks, servers, hardware, and telephony. You will ensure industrial-strength identity, account, and endpoint management. Additionally, you will collaborate closely with the Service Delivery Team to achieve successful incident management and excellent service request outcomes.
You will see the impact of your work through site visits and engagement with staff and volunteers. This is an opportunity for you to use your skills to help us end homelessness while working in a flexible and supportive environment.
About you
If you love putting your brain to work on how to tackle systemic IT challenges, this is the role for you. We are looking for a highly organized engineer with experience in prioritization and working with a team to efficiently execute tasks. You will be an excellent communicator and work collaboratively with customers to design the best solutions together.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 10 November 2024 at 23:55
Interviews will take place on the 18-20 November 2024
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team.
The client requests no contact from agencies or media sales.
Business Process & Analytics Manager - Job Share Role
Contract: Part-time, 14 hours per week Job Share role, 10-month Fixed term contract with the possibility of extension
Salary: £43,668 - £49,208 FTE Salary (pro-rated £17,467.2 - £19,683.2 per annum) with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in Business Process and Data Analytics to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Business Process and Analytics Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Programmes Funding & Partnerships Team contributes to WaterAid's mission by cultivating and securing income from institutional and non-institutional partners for all WaterAid's programmes globally so that WaterAid can effectively deliver on its mission.
About the Role:
In this role, you will drive the production and analysis of the quarterly restricted funding KPI reports, use your analytical expertise to ensure data quality and accuracy, and identify opportunities to improve our restricted funding management information tools. You will also contribute to the socialisation of our underlying restricted funding business process, in collaboration with the wider team and the WaterAid Programme System team.
You'll also:
- Lead on the bi-annual development, production and detailed analysis of restricted funding Key Performance Indicator reports (KPIs) for restricted income generation and management with support from the Power Bi team and liaising with key stakeholders.
- Support the Head of PFP in funding data analysis for board reports and adhoc reporting requests.
- Lead on the production of restricted funding reports to support the organisational performance framework and/or as required to improve visibility and accountability of restricted funding performance
- Lead on identifying restricted funding data quality checks and controls to ensure WAPS restricted funding data is as clean as possible and liaise with the relevant WAPS team lead to support on regular data audits.
- Regular review and refresh of restricted funding management information tools to ensure they are useful and innovative.
- Ensure business processes for restricted income generation and management are up to date and inclusive of any new best practice approaches such as cost recovery and co-financing management initiatives
- Ensure all RFP training documents/guides contain up to date WaterAid Programme System (WAPS) references to reflect any changes in system protocols.
- Work with the RFC Advisors, Finance, Strategic Partnerships and other teams as needed to establish how relevant sub-processes and systems currently work or do not work, how they may need to change and how other changes may impact them. Propose solutions, implement, document and communicate them.
About You:
To be successful, you'll need:
- Ability to use, understand and manage complex data sources: ability to extract data and identify and resolve inconsistencies that will impact on data accuracy and financial KPIs
- Strong Microsoft Excel/numerical capability and good PowerPoint skills
- Capacity to provide robust analysis; ability to present complex information/data simply to a range of audiences
- Background and strong practice in fundraising and funding contract management
- Understanding of participative training techniques for capacity building
- Demonstrable organisational skills, with the ability to work in a matrix management culture, ensuring that projects are delivered: ability to work proactively and initiate projects/activity with appropriate independence.
- Proven ability to build consensus, deal with ambiguity and collaborate with colleagues locally and remotely, across diverse cultures and aims.
- Strong interpersonal skills and proven ability to work across different cultures
- A degree and a proven interest/experience in international development
- A willingness to travel and an ability to work independently with limited supervision
- Commitment to WaterAid's values and a working style that reflects these
Closing date: Applications will close at 23:59 on Sunday 3rd November 2024. Availability for an interview is required for the week commencing 18th November 2024.
How to Apply: To see the full job pack, please click 'Apply'.
- Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
- Please indicate your location and the right to work eligibility in your Cover letter.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based in our Bristol office (with flexible remote working options), you will lead a small, dynamic team responsible for providing governance and corporate support to our Chief Executive and Board of Trustees. You will drive the development of governance frameworks, ensuring compliance with regulatory standards, and help us capture and report on the real difference we make in people's lives.
You’ll be instrumental in developing and maintaining a strong system of governance for Brandon Trust, working closely with the Executive Leadership Team and Board of Trustees to help us achieve our strategic goals. We’re passionate about the role governance plays in enabling us to make society a place where people of different abilities truly belong, and we’d love to reach candidates who share our commitment.
Key deliverables for the Governance and Impact Manager:
- Ensure compliance with corporate and charity governance standards, maintaining best practices across the organisation.
- Oversee the timely filing of statutory registrations, reports, and submissions.
- Manage risk effectively, aligning with Brandon’s policies and procedures.
- Provide high-quality reporting and assurance, enabling the Executive Leadership Team (ELT) and Board of Trustees to perform effectively.
- Foster collaboration and strong partnerships between central service teams to promote teamwork and cohesion.
- Capture, evaluate, and report data to demonstrate Brandon’s impact in line with our strategic objectives.
- Translate the organisation’s strategy into actionable plans, tracking progress to ensure alignment with goals.
- Lead and deliver a corporate office function, supporting the CEO, Chair, and ELT through streamlined business management and administration systems.
Why we think you'll love this role:
- You’ll play a pivotal role in shaping the governance and impact function of a purpose-driven organisation.
- It’s an opportunity to lead a central function that directly contributes to our mission of empowering people with different abilities.
- This role could be the perfect springboard for your career, offering a clear pathway towards future opportunities such as Chief of Staff or Company Secretary as you grow and develop your leadership expertise.
- You’ll collaborate with a forward-thinking, supportive team that values innovation and partnership.
- You’ll have the autonomy to bring your ideas to life and drive meaningful change within the organisation.
- Flexible working options that support a positive work-life balance.
- A real focus on personal and professional growth, offering you a fulfilling and impactful career.
What you’ll bring:
We’re open-minded about the background you come from or your education route—what matters most to us are your skills, competencies, and passion for good governance. We know that a perfect candidate who ticks every box doesn’t exist, so if you’re excited by the role and can do most of the below – please get in touch. You could be exactly what we need!
- A track record of leadership and management in a governance-focused role.
- Experience working with regulatory frameworks and producing high-quality compliance evidence.
- The ability to build strong relationships with internal and external stakeholders, fostering collaboration and partnership.
- A passion for working with data to inform decision-making and drive performance improvements.
- A solution-focused mindset, with excellent organisational and administrative skills.
- Proven experience in managing and developing teams, fostering a collaborative and high-performance environment, and ensuring effective line management and professional development of team members.
About Brandon Trust:
At Brandon Trust, we believe in the power of support and compassion. We're a pioneering charity supporting individuals with learning disabilities and autism. Our mission is to enable these individuals to live life to the fullest, with independence, and confidence. As part of our team, you'll be making a direct impact on the lives of the people we support, ensuring they have the resources they need to thrive.
Diversity is key to our success, and we work hard to ensure inclusivity. Let us know if you need any adjustments to the application or selection process, and we’ll be happy to help.
Join us and be part of a team that truly makes a difference.
The client requests no contact from agencies or media sales.