Data Management Jobs

Purpose of the job

At UK Youth, we believe every young person should have access to the opportunities they need to thrive and be empowered to contribute at every stage of their lives. This role provides an exciting opportunity to join UK Youth and play a key role in driving forward our new strategy to 2025 ‘Unlocking Youth Work’. As a Trusts & Grants Officer, you will be joining a supportive and highly ambitious Partnerships and Trusts Team sitting within the wider External Relations Department. You will be leading on the relationship management of a portfolio of low to mid value Trusts & Foundations partnerships, building on your knowledge and expertise across relationship management and proactively spotting opportunities to build new relationships with other Trusts & Foundations.

You will split your time between relationship management of existing partnerships and new opportunities, supporting this team to conduct thorough prospect research into our priority sectors, make approaches to prospective partners and supporting with the development of bids.

Key responsibilities

• Leading on the relationship management and stewardship of a portfolio of UK Youth’s low to mid value Trusts & Foundations, maximising income and other mutually beneficial opportunities across in-kind.

• Championing existing partnerships internally to ensure the partnership’s expectations are delivered and exceeded. This includes working to secure engagement from Senior Leadership and relevant colleagues across Communications and Engagement.

• Coordinate with internal groups and senior colleagues across the Impact and Network Delivery teams to write applications and reports.

• Conduct and support colleagues on the Trusts & Foundations team with prospect research, helping to build a strong pipeline of new, well-researched opportunities that have strong alignment with UK Youth’s funding priorities.

• Support the Trusts & Foundations team in making approaches to a list of high value Trust & Foundation prospects, delivering high quality bids to secure new partnerships.

• Support the Partnerships & Trusts Team with ad hoc administrative duties including pipeline reporting, database (CRM) management, and inbox management.

Experience we're after

• Experience of undertaking research/prospecting 

• Experience of leading a funding bid and/or relationship management of a Trust and Foundation 

• Experience of working in a busy team across multiple projects

• Experience of working within a fundraising or similar team 

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all.

Closing date: Monday 2nd December 2024 at 8:00am

Provisional Interview Dates: 5th-13th December 2024.

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Creative Minds Administrator

Job description and person specification

Salary £22,025 FTE (pro rata £10,715)

Hours Part-time 18 hours per week

Contract Fixed Term Contract to 31/03/2026

Reporting to Communities and Partnerships Manager

Direct reports None  

Location Sevenoaks Wellbeing Centre with occasional travel across West Kent areas of Sevenoaks, Tonbridge and Tunbridge Wells.

About West Kent Mind

West Kent Mind enriches lives through better mental health by offering support to get well, stay well and thrive. We are an ambitious, award-winning organisation. West Kent Mind is an ambitious, award-winning organisation, and an enthusiastic member of the Mind federation. We value collaboration, partnership, creativity, and growth.

Engaging in projects with the potential to positively impact people's lives can be truly rewarding. Surrounded by individuals who provide support and motivation, personal growth and progress are encouraged, resulting in a feeling of achievement and satisfaction in the work accomplished. Teaming up with a group committed to making that difference can instil a sense of purpose and determination, inspiring individuals to excel and make valuable contributions to their community.

Job Description

About the role

The Creative Minds Programme funded by the National Lottery, is designed to enhance mental health and wellbeing for adults in West Kent through engaging in creative activities.

These 24-week programmes are held in various locations across West Kent and are conducted in collaboration with professional artists, local arts organisations, and supported by the West Kent Mind community wellbeing team.

Open to adults (over the age of 18) in West Kent, the programme offers inclusive, free sessions in a wide range of artforms.

Key Objectives include boosting confidence, fostering connections, enhancing life skills, and increasing participants' ability to manage their mental health and support others. 

Now in its second year, the programme aims to support 864 adults over three years, with a focus on those with mental health challenges or feelings of loneliness. In addition to creative workshops, the programme offers leadership training to select participants, empowering them to become "Creative Agents." These agents lead "Creative Places" to engage the wider public in community-based creative activities. 

The programme is set to conclude in March 2026.

Who you are

All previous experience may be paid or voluntary, full, or part-time, in the UK or overseas.

 · Ideally, you will have previously supported people with their mental health and wellbeing.

· You know how to quicky and effectively process referrals.

· It is desirable that you have experience using a client content database (CRM). We use Beacon.  

· You are happy working as a team but equally can work independently.

· It is essential that you know your way around working in ways that are compliant with policies and procedures, for example, safeguarding, risk assessment, confidentiality and GDPR.

· Having a good working knowledge and understanding of other local services, for example health, social services, drug and alcohol support, benefits and related support.

· It is desirable that you would have some experience in co-ordinating meetings and events, including working with external contractors.

What you will offer us

· You have an excellent standard of writing, spelling and grammar for recording and reporting purposes and the ability to communicate effectively and professionally.

· You are able to participate in and contribute to idea sharing in team meetings.

· You are good at problem-solving and can deal effectively and calmly with challenging situations that may arise from time to time.

· You have an excellent working knowledge of IT skills such as Zoom/Word/Excel/ PowerPoint and Outlook.

· You can monitor, record and analyse client outcomes using quantitative and qualitative data.

· You have a high level of ability to carry out client assessments and keep accurate case notes.

· You are able to identify personal development needs and attend training when required.

· Full UK driving license and access to a vehicle including insurance for business purposes would be desirable.

By approaching individuals with creativity and empathy, you can positively impact those facing mental health challenges, fostering a supportive environment. Understanding organisations like West Kent Mind and promoting equal opportunities leads to a more inclusive community, supporting those with mental health issues. Dedication and empathy drive positive change in mental health advocacy.

Key Responsibilities

· Together with the Community and Partnerships Manager, you will be setting and completing work objectives.

· You will be putting your administration skills to use to keep accurate records and in line with GDPR processes.

· You will be managing incoming communications from clients, partners, and agencies via calls, emails, texts, and possibly letters; responding to enquiries, taking messages, and ensuring timely follow-ups.

· You will play a key role in tracking and reporting programme outcomes on a regular basis to the Community and Partnerships Manager and our funder, The National Lottery. 

· You will be required to attend team meetings.

· You will be monitoring and evaluating all aspects of the work for the purposes of continuous improvement.

· Commitment and dedication to always working in accordance with the values, policies, practices, and procedures of West Kent Mind with particular emphasis on equality of opportunity, health and safety, safeguarding, confidentiality and impartiality.

· Perform all other duties as may reasonably be expected by your line manager.

· Liaising with key partners such as the Community and Partnerships Administrator, our independent evaluator and external agencies to deliver support programmes for clients.

· Processing client referrals and carrying out client assessments.

· You will be supporting staff and volunteers with the onboarding of clients and ongoing administration of client groups.

· Managing our client database, including creating and maintaining electronic client files, and archiving and deleting when appropriate.

· Monitoring client participation and engagement, evaluating the client experience through feedback surveys.

· Collating, analysing, and reporting data internally and externally using Microsoft Excel and other CRM portals (we use Beacon).

· Carrying out risk assessments for client group locations on an ad hoc basis.

· To work at all times within the policies and procedures of West Kent Mind.

· Any other duties as reasonably requested by your line manager.

· Your clear communication skills will ensure that relevant information is shared with other team members in a timely manner.

Adopting our fundraising culture

West Kent Mind operates and encourages a fundraising culture, this means that our staff, volunteers and trustees are all fundraising advocates and contribute to an organisational fundraising ethos. We expect all colleagues to play their part in generating income, this could be anything from being pro-active working with colleagues to secure funding for your area of work, to writing a heartfelt thank you note to a donor, or putting together a testimonial from a beneficiary to demonstrate funding impact for a grant application. Securing income is vital to our survival and we expect everyone to embrace our ethos. We don’t expect you to be a fundraising expert, but we do expect you to fully adopt our fundraising culture with energy and passion.

Benefits

We’re a charity and we’re here to make a positive difference to lives and communities. You’ll work with a passionate, knowledgeable and dedicated team with a big heart.

Holidays

It’s important to take time off. We give you 23 days a year, increasing by one day per year of service up to 30 days, plus bank holidays.

To refresh and recuperate before the start of a new year, we also give you an extra three days holiday between Christmas and New Year.

For part-timers this is all calculated pro-rata.

Learning

We’re committed to supporting our staff with learning and professional development, so we offer opportunities for coaching, training and mentoring. Everyone, regardless of role, is offered free Mental Health First Aid training.

Pension

If eligible you’ll be auto enrolled into our pension scheme, and our contribution is based on 3% of your salary.

Employee Assistance Programme

Everyone can access our Employee Assistance Programme. It’s confidential and includes 24/7 telephone advice, counselling and a suite of online tools to help you stay happy and healthy.

Corporate Partnerships Manager

We are looking for a highly motivated Corporate Partnership Manager to oversee a portfolio of new & existing partners for a successful healthcare charity.

Job Title: Corporate Partnership Manager

Location: Remote (flexible within the UK)
Hours: Part-time - 30 hours per week
Contract: Permanent
Salary: £39,083 pro-rata

About the role:

Reporting to the Head of Partnerships and Philanthropy, the Corporate Partnerships Manager will be responsible for executing the charity’s Corporate Partnership strategy. This involves maximizing income and in-kind contributions from corporate partners while cultivating long-term, mutually beneficial relationships with some of the UK’s top companies. The role will primarily focus on managing an existing portfolio of corporate partners, supporting the development of new partnerships, and integrating new relationships as they are established. Key areas of focus include generating income and expanding the charity’s reach through sponsorships, project funding, staff fundraising, brand licensing, training, and charity of the year initiatives.

About you:

As Corporate Partnerships Manager, you will play a pivotal role in implementing our corporate partnership strategy. You will oversee and manage a portfolio of existing corporate partners while working to secure new, high-value partnerships across various industries. This role offers the opportunity to build long-term, mutually beneficial relationships that contribute to both the charities income growth and wider influence.

You will focus on a range of activities, including sponsorships, project funding, staff fundraising, and brand licensing partnerships. Collaborating with teams across the charity, you will create engaging proposals that align with the charities strategic goals and resonate with corporate objectives.

Key Responsibilities:

• Manage and develop a portfolio of existing corporate partners, ensuring strong relationships and partnership renewals.
• Deliver best-practice account management, providing partners with regular updates and exploring additional support opportunities.
• Collaborate with internal teams to create corporate supporter assets, such as website updates, PR materials, and social media content.
• Lead on formal stewardship plans to maximize partner engagement and value.
• Assist with the development and delivery of funding and sponsorship packages.
• Ensure all partnership activities are GDPR-compliant and maintain accurate records in CRM databases.
• Support new business efforts by contributing to proposals, pitches, and negotiations for prospective partners.

Essential skills:

• Demonstrable experience in corporate fundraising or partnerships, with a strong understanding of effective fundraising techniques.
• Proven experience in managing corporate partnerships, including account management.
• Excellent communication, negotiation, and presentation skills.
• Strong organizational and time management skills, with the ability to manage complex workloads and meet deadlines.
• Strong financial skills, with the ability to develop and manage budgets.
• Experience building relationships with corporate stakeholders and developing compelling partnership proposals.
• Flexibility to travel across the UK and attend events as needed.

Desirable Skills:

• Experience working with CRM databases.
• A successful track record of generating income against targets.
• An established network of potential corporate partners.
• Interest in health-related issues and understanding of the pharmaceutical industry is a plus.

Other roles you may have experience with could include: Corporate Relations Manager, Strategic Partnerships Manager, Corporate Engagement Manager, Corporate Alliances Manager, Corporate Fundraising Manager, Partnerships and Business Development Manager, Head of Corporate Relations, Corporate Sponsorship Manager, Senior Manager – Corporate Partnerships, Corporate Giving Manager, Business Partnerships Manager, Strategic Alliances Manager, Corporate Development Manager, Partnerships Lead. #INDNFP

Finance Officer

Customer Journeys Transformation Lead
Type: Part-time (17.5 hours a week), fixed term contract until 30 April 2025 (maternity cover)
Location: Office-based in London with the flexibility to work remotely
Salary: £25,873 (FTE £51,747) per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession / Technical

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is undergoing a major transformation, investing in data, technology, services and engagement to better serve the MS community. Our goal is to create a more connected and inspiring experience that deepens relationships and boosts engagement, income and impact.

As Customer Journeys Transformation Lead, you will play a key role in this change, leading efforts to map and improve customer journeys across all touchpoints.

You will work with technical teams, subject matter experts, senior leaders and the community to design future journeys that enhance the customer experience and support our transformation goals. Using customer research and person-centred design, you will identify key moments, pain points, and areas for improvement.

Your focus will be on service journeys, volunteering, income generation and campaigning. You will also define a strategic approach to integrate these journeys across all areas.

Additionally, you’ll work closely with governance and business intelligence teams to make sure changes are planned and delivered effectively and impact is measured.

Closing date for applications: 9:00 on Tuesday 3 December 2024

Interested? 

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can. In order to ensure we do this we have developed three multi-disciplinary teams within Lambeth (North, South and Central). Each Neighbourhood Team will work together to support local residents, directly receive referrals from their neighbourhood and respond to the needs of their local community.

The role of the Neighbourhood Engagement Adviser will be to support the Neighbourhood Teams by delivering an advice outreach programme that will achieve extensive reach to seldom heard, non-engaging residents, providing introductory information, advice and guidance, and connecting residents to specialist advice-based support.

What you’ll be doing?

1. Deliver an outreach programme by attending community events, visiting local groups and organisations and meeting and engaging with Lambeth residents.

2. Making contact with local groups, organisations and residents and ensuring regular attendance at local events, either in-person or attending virtual meetings/ conferences.

3. Provide information, advice and support around a variety of issues and needs such as money, housing, employment and statutory support. Be able to identify when a client needs to be signposted or referred to another service for more specialist support.

4. At events support individuals with practical tasks such as completing benefit calculations, reviewing completed forms and completing simple form filling.

What you’ll benefit from

• Flexibility - this is a hybrid role with lots of community engagement and the chance to manage your own working day 

• Generous pension provision - 7% employer contribution

• 26 days holiday a year rising to 31 days after 5 years

• A great staff team 

Robertson Bell is pleased to once again be supporting the NSPCC, this time in their search for a Finance Business Partner to join their high-performing team on a permanent basis. NSPCC are the UK’s leading children’s charity who believe that every childhood is worth fighting for. They have been looking out for children for over 100 years, to protect them and prevent abuse.

The Finance Business Partner will report into the Senior Finance Business Partner and provide Directorate and departmental support in achieving financial and operational objectives. They will provide high-quality financial management and advice, and comprehensive reporting and analysis. The postholder will be responsible for completing budgets and quarterly forecasts, financial modelling, management reporting and analysis, as well as routine month-end activities.

The organisation

From their campaigns to their services, the NSPCC strive to make a difference in everything they do. They work with schools, provide support and advice for families and deliver therapeutic services. They undertake ground-breaking research, campaign for change, and run two free helplines providing support and advice: Childline (for children and young people) and Helpline (for adults seeking advice). Between 2016 and 2021, they helped make 6.6 million children safer from abuse - but they won’t stop until they stop child abuse and neglect altogether.

The key duties of this Finance Business Partner are as follows:

• Business partner with Directorate budget holders to develop an in-depth knowledge of their area.
• Work with colleagues across Directorates as a trusted partner delivering a high-quality financial service.
• Work with budget holders in the preparation of Directorate income and expenditure budgets and quarterly forecasts.
• Review and consolidate budget and forecast information received from teams, conducting subsequent review and challenge of the results with budget holders.
• Complete commentary and bridge analysis, feeding into comprehensive management information packs.
• Complete month-end journals, FTE analysis, and monitor Directorate financial results against budget and forecast.
• Prepare comprehensive and timely period-end written commentary for management accounts.
• Ensure all year-end reporting requirements are completed.

The successful candidate will have:

• Achieved their full accountancy qualification.
• Have extensive experience of working within a management accounts or business partnering function, of a complex organisation.
• Ability to analyse numbers critically and extract and interpret pertinent information for management information purposes.
• Experience in production and monitoring of stakeholder budgeting and forecasting cycles and delivery of associated financial management reporting.
• Ability to understand a wide range of stakeholder needs and adapt approach where necessary.
• Excellent written and verbal communication skills.
• Strong influencing skills with experience in challenging financial results.

By joining their team, you will have an opportunity to work for an influential organisation at the forefront of child protection.

This role will officially be based out of their offices near Liverpool Street, with Tuesday & Wednesday required to be worked from the office, and the rest from home. Applications are being reviewed daily, so submit your CV for consideration ASAP to ensure you don’t miss out!

This vacancy involves a unique opportunity to be the Sex Worker ISVA Learning and Policy Influencing Lead  of an exciting new regional partnership program alongside National Ugly Mugs and POW (Notthingham) funded by the National Lottery Communities Fund. Based with Basis Yorkshire, this role will lead on influencing of policy and sharing of learning from this program to improve outcomes for sex workers who have experienced sexual violence including developing resources, organising events and sharing learning based on data from the program as well as working with those with lived experience and those in government and other authorities who help shape health and justice systems. Each organisation will be employing a SWISVA which will be line managed within each organisation. While the post is based within Basis Yorkshire, the post can be fullfilled working hybrid,  but will require frequent travel between Leeds, Nottingham, Manchester and nationally.

Basis Yorkshire is an award-winning charity that was founded in 1995 and now operates across Yorkshire. This is a unique opportunity to join a challenging and vibrant organisation, working with women who are involved in sex work. For more information about what Basis Yorkshire does and its values, please visit our website. 

Join The Team as Group Head of Asset Maintenance!
 
our client is seeking a dedicated and experienced professional to lead their Asset Maintenance Team as Group Head of Asset Maintenance. This pivotal role, based in Warrington with travel across Liverpool, St Helens, and Warrington, is responsible for ensuring the efficient and customer-focused delivery of Repairs & Maintenance (R&M) services.
 
As a leader within their Asset Leadership team (ATL), you will oversee an annual programme of C£35m, including responsive repairs, damp & mould, disrepair, voids management, and estate management services. Your expertise in managing large-scale contracts, responsive repairs, damp & mould, disrepair and vacant property management, coupled with your knowledge of CDM legislation and contract law, will be critical to driving performance and enhancing customer experience.
 
This role offers a unique opportunity to collaborate across internal teams and external partners, utilising innovative data analytics to inform decision-making and ensure the highest standards of customer satisfaction, quality and service delivery.
 
Responsibilities:

- Lead, motivate, and develop the Maintenance teams (R&M, damp & mould, disrepair, voids and estate services) to ensure they provide high-quality services to customers and other internal and external customers whilst ensuring high levels of customer satisfaction 
- Lead on the contract administration of the repairs and maintenance contract with HMS and be accountable for managing key, complex stakeholder relationships across Warrington, St Helens, and Liverpool.
- Track and monitor customer satisfaction levels across Asset Maintenance Services and develop action plans to improve performance.
- Lead on performance relating to customer complaints to ensure complaints are dealt with in a timely manner to the satisfaction of customers and within the performance framework.
- Inspire and motivate staff as part of a High-Performance Culture to deliver the Asset Management Strategy, operational plan and the key objectives for Asset Maintenance in order to continually develop individuals and seek opportunities for personal development and growth 
- Act as a coach and mentor in the development of staff and team competencies to promote change, innovation, continuous improvement, and management of risk.
- Provide clear management that builds an environment based on trust, mutual respect, and integrity, where everyone takes individual accountability and responsibility whilst working together as a team.
- Be responsible for staff development, recruitment, deployment, motivation, performance management, training, absence management, and discipline.
- Continuously evaluate the existing processes and procedures to ensure that Maintenance services are being delivered in the most efficient and effective manner and, if not, initiate appropriate action.
- Oversee the coordination of disrepair claims and ensure all works/processes are completed in line with the disrepair protocol.
- Be responsible for monitoring productivity, performance, and financial compliance of the maintenance teams in line with agreed targets, including preparation and submission of relevant LOC and Board papers and associated project progress reports.
- Monitor budget expenditure levels for maintenance workstreams and manage the budgets accordingly to ensure adherence to budgets and forecasts
- Ensure all maintenance works are delivered in an efficient manner, ensuring all health and safety legislation is met at all times.
- Be monitored on agreed performance targets around maintenance performance, productivity, quality, and expenditure against agreed budgets, and provide regular reports focusing on performance, progress, and risk.

Skills & Experience:

- Degree level education in construction or property related discipline or equivalent relevant training/ experience
- Relevant management & leadership experience commensurate with the role
- Membership in RICS, CIOB, or an equivalent professional body is advantageous
- Able to demonstrate a significant knowledge of leading and management maintenance services with a specific focus on the Client/Contractor split gained through extensive and relevant experience 
- Extensive experience of developing and implementing property performance techniques.
- Extensive experience of leading and managing technical roles in a maintenance in a housing or property management led organisation.
- A successful track record of achievement at managerial level in shaping and implementing change through good project management and the use of measured performance data
- Evidence of transforming business processes to improve the customer experience, process and business performance based on intelligence led data and strong project management skills
- Evidence of co-ordinating and demonstrating the importance of value for money in everyday operations
- Demonstrates a commitment to H&S to ensure safe operations and environment for staff and customers

Interview Process:
The interview will assess candidate’s behaviours and competencies to evaluate their suitability for the role. By exploring past experiences, they aim to understand their skills & experience, ensuring they find individuals who align with their values and can thrive within their team.
 
Additional Information:
Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

- Right to work verification 
- Qualification certificate check
- 2x Completed references 
- OH Health Questionnaire – Fit For Work
- DBS check (if required for role)
- Completion of all new starter documentation including signed T&C’s 

Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.

REF-218 298

Want to join three-time award winning charity, FoodCycle? As our Community Fundraising Manager you will drive income from community fundraising across the country, ranging from rotary clubs, university RAGs, schools etc. You will encourage and support local fundraising initiatives by FoodCycle volunteers, and participate in sponsored challenge events such as marathons and bike rides.

You will be a self-starter who thrives on engaging with different stakeholders to raise money and profile for FoodCycle. You will have experience of community fundraising, as well as event planning and delivery. You will have excellent verbal communication skills and confidence to give presentations. As this is a hybrid role, you will need to live within a commutable distance of Vauxhall, London.​

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments. ​

How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.​

Deadline for your application:Sunday 1st December 2024.​​

Interview process: Shortlisted candidates will need to prepare a presentation to deliver at interview.

Interviews: planned for Tuesday 10th December.

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member.

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.

Robertson Bell is pleased to be supporting NSPCC in their search for a new Senior Finance Business Partner to join their dynamic team on a permanent basis. NSPCC are the UK’s leading children’s charity who believe that every childhood is worth fighting for. They have been looking out for children for over 100 years, to protect them and prevent abuse.

The Senior Finance Business Partner will report into the Head of Finance Business Partnering and provide leadership to a small operational team. The role is responsible for the delivery of all aspects of operational financial management within each directorate or department it supports. The role will provide high-quality financial management and advice, together with comprehensive reporting and analysis to inform and aid decision making.

The organisation

From their campaigns to their services, the NSPCC strive to make a difference in everything they do. They work with schools, provide support and advice for families and deliver therapeutic services. They undertake ground-breaking research, campaign for change, and run two free helplines providing support and advice: Childline (for children and young people) and Helpline (for adults seeking advice). Between 2016 and 2021, they helped make 6.6 million children safer from abuse - but they won’t stop until they stop child abuse and neglect altogether.

The key duties of this Senior Finance Business Partner are as follows:

• Business partner with the Senior Management Team to develop knowledge of their Directorates.
• Take on a value-added role, acting as a trusted advisor and demonstrating the ability to constructively challenge ideas and plans.
• Be involved in business and planning meetings in partnership with senior leaders.
• Be the finance subject matter expert in the Directorates the role supports, proactively thinking about how decisions would affect the wider organisation and the Directorate, making recommendations as appropriate.
• Produce, collate and ensure timely delivery of accurate budget and forecasts for the areas the role supports, with supporting analysis and commentary.
• Provide timely and accurate advice to budget holders to allow effective management of their budgets, highlighting potential opportunities and risks.
• Ensure the delivery of month end processing and variance analysis.
• Prepare and deliver accurate consolidated financial monthly, quarterly and annual operational performance reporting packs.
• Support the ‘Head of’ in the preparation of financial models for the evaluation of proposed business changes, and subsequent implementation.
• Manage, supervise and develop direct reports, being accountable for the work they produce.

The successful candidate will have:

• Achieved their full accountancy qualification.
• Have extensive experience of working within a management accounts or business partnering function, of a complex organisation.
• Substantial experience in the preparation of financial management information, including the production and monitoring of budgets, forecasts, financial models and delivery of associated reporting, analysis and commentary.
• Strong attention to detail and the ability to analyse numbers critically, extracting pertinent information for management.
• Strong and effective written and verbal communication skills.
• Ideally, knowledge of charity accounting (SORP).
• Experience of managing, developing and motivating staff.

By joining their team, you will have an opportunity to work for an influential organisation at the forefront of child protection.

This role will officially be based out of their offices near Liverpool Street, with Tuesday & Wednesday required to be worked from the office, and the rest from home. Applications are under continuous review, so if you think this role sounds like the right next step for you, please do not delay in applying to ensure you are considered!

The PKD Charity seeks a motivated and experienced grants fundraiser to drive our income growth from trusts, foundations, corporate partners, and other grant-making bodies. In this critical role, you will lead efforts to identify, research, and apply for grants, and will nurture ongoing relationships to ensure sustained and impactful support. With guidance from the CEO, you will play a key role in securing funding to expand the charity’s programs and increase our reach. 

Our mission is to improve the lives of those affected by polycystic kidney disease (PKD) through research, education, advocacy and support. PKD is one of the most common life-threatening genetic diseases, affecting about 70,000 adults and children in the UK. It causes kidney failure, affects other organs, reduces life expectancy and there is currently no cure. We are dedicated to finding new treatments and helping everyone with PKD have the best life they can. 

As our Trusts and Grants Officer, you will join a dedicated team of five, working collaboratively to realise our ambitious goals. You will have the opportunity to make a meaningful difference in a flexible, friendly, and supportive environment where teamwork and adaptability are highly valued. Working closely with the CEO, you’ll help PKD Charity achieve significant income growth through grants, fuelling the organisation’s impact. 

We value talented, enthusiastic individuals like yourself who want to be part of our mission. If you join us, you'll have the opportunity to make a real difference in the lives of PKD patients. This is an exciting time full of challenges and opportunities. If you're ready to join our team and help us accelerate research, provide compassionate support, and advocate for the PKD community, we encourage you to apply. Together, we can create a brighter future. 

This remote role can be worked from anywhere in the UK, ideally over 2 days Monday-Friday. The salary for the role is £29,000-£31,000 (pro rata £11,600- £12,400). 

ROLE RESPONSIBILITIES: 

Identify Funding Opportunities: Research trusts, foundations, and other funding bodies whose criteria align with PKD Charity’s work. Build a robust pipeline of potential funders. 

Craft Compelling Applications: Prepare, write, and submit high-quality, persuasive funding applications. Tailor proposals to meet each funder’s specific guidelines and highlight the charity’s unique impact. 

Data-Driven Case Development: Gather and analyse relevant information to create compelling cases for support, backed by data that showcases the impact of our programs. 

Relationship Management: Cultivate and maintain strong relationships with current and prospective funders, ensuring consistent communication, appreciation, and donor care to foster long-term engagement. 

Expand Funding Pool: Utilise sector knowledge to identify and approach new funders, increasing the charity’s income streams and securing diverse funding sources. 

Progress Tracking and Reporting: Provide regular updates to the CEO on application progress, successful funding, and potential new opportunities. Develop and manage systems to monitor deadlines, submissions, income received, and application status. 

Donor Communication: Ensure funders are kept informed about the charity’s work, including submitting progress reports and impact updates that highlight the value of their contributions. 

Cross-Functional Collaboration: Work closely with other colleagues, especially service delivery and finance, to ensure that information sharing and reporting are aligned and effective. 

ABOUT YOU: 

Proven Experience: You have a strong background in fundraising, particularly in trust and foundation grants, and are comfortable working independently in a remote setting. 

Organised and Detail-Oriented: You excel at managing multiple projects, meeting deadlines, and paying close attention to detail. 

Collaborative Team Player: You are flexible and ready to contribute to various aspects of the charity's work, embracing a team spirit. 

Effective Communicator: You possess excellent writing skills for creating compelling grant applications and are skilled at nurturing funder relationships through clear and professional communication. 

Tech-Savvy: Familiarity with CRM systems and website management is a plus, as is a proactive approach to automating processes where possible. 

How to apply

Please submit your CV with a covering letter (which is no larger than two sides of A4 paper), addressing how you meet the above criteria.

Deadline for applications 14th December 2024. Interviews for the post will be held in the week beginning 13th January 2025.

At Ambitious about Autism, we're currently looking for an Employment Coach to join our team.

You'll support the digital transformation of the employability service by developing new and innovative ways to share information, advice and guidance with candidates. Initially this will take the format of webinars, workshops, web pages and short-form video content and has the capacity to grow and change as the digital strategy progresses.

You'll work closely with colleagues to deliver on the wider aims of the employability service by supporting the delivery of information, advice and guidance to autistic young people aged 18-25. You'll support autistic candidates to secure paid internships, apprenticeships and employment, supporting an online community of candidates to ensure that Employ Autism activities are guided by candidates' needs and wants.

We are looking for someone who has:

• Specialist knowledge of delivering employment information, advice and guidance on a one-to-one and group basis.
• Experience of working with autistic young people to provide information, advice and guidance.
• Knowledge of recruitment and employability barriers for autistic young people.
• Experience of delivering individual and group activities such as one-to-one meetings, webinars and workshops through online/remote delivery.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

The NSPCC's mission is to end cruelty to children in UK. To carry out its charitable work and achieve its strategic objectives, the NSPCC must communicate efficiently and effectively with the maximum possible impact,relevance, and emotional resonance to engage all key audiences including supporters, professionals, serviceusers, volunteers, and the public across a variety of offline and online channels.

The purpose of the Brand and Content team is to create the most compelling, relevant content and communications for our audiences - informed by channel and creative expertise - to help prevent child abuse.

Our key focus is to:

·Lead the development of the organisation's brand and content strategy

·Tell a clear and inspiring story of what we do and the impact we have as a charity

·Develop, deliver, and optimise content for our audiences across our owned channels

The Brand and Content team is made up of creatives, digital and social content makers, producers, and project managers. We are responsible for creating marketing identities, concepts, materials, and campaigns across all channelsand for all audiences.

Job purpose

The role of Junior Creative Project Manager is integral to the day to day running and delivery of projects and therelationship management between commissioning teams across the organisation, our in-house creatives, andour external suppliers.

·Contribute to the Communication function's purpose of ensuring that all content and communications areof an appropriate high standard, consistent with NSPCC's brand and key messages.

·Manage and deliver the production of a range of creative content and communications materialsfor campaigns, partnerships, and events across all channels and platforms.

·Manage key client relationships across the organisation - ensuring work meets the expectations set out inthe original client brief and support the creative team in providing clear and persuasive rationale for concepts and creative execution.

·Help deliver the agreed Brand and Content team strategy, plans and standards.

Key relationships - Internal

·Reports to Senior Creative Project Manager

·Works closely with other members of the Creative Project Management team, and wider Brand & Content department

·Works closely with colleagues from the Communications directorate and other teams across the organisation

Key relationships - External

·Liaison with creative freelancers as appropriate

Main duties and responsibilities

·Manage creative production to ensure high quality work is delivered on time and to budget through internal and external services

·Oversee the day-to-day production of several projects

·Engage with stakeholders and commissioners to build strong relationships and manage expectations throughout project lifecycle

·Facilitate project meetings; briefings, stand ups, wash ups

·Define project objectives into actionable creative tasks

·Create and maintain project schedules, problem-solving any deviations

·Encourage best practice and look for opportunities to optimise ways of working

Responsibilities for all Staff within the Communications directorate

·A commitment to safeguard and promote the welfare of children and young people

·To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to NSPCC's communications activities.

·To maintain an awareness of own and others' Health and Safety and comply with the NSPCC's Healthand Safety policy and procedures.

·To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children,including securing updates on project and service developments and general NSPCC news.

Person specification

·You have excellent communication skills and are confident managing stakeholders, commissioners, and external suppliers

·You are proactive and think ahead, asking the right questions along the way

·You are a problem solver and know how to navigate a challenge

·Great attention to detail and organisation skills

·Exceptional time management and know how to drive a project forward

·You are adaptable and keep calm when things don't quite go as planned

·You can manage several projects simultaneously

·You love collaborating on creative projects and like to keep up to date on creative developments

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process ofobtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and incompliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation andcompetencies. Our robust recruitment and selection process should ensure the identification of the person bestsuited to the role and the organisation.

•Committed to diversity and equality of opportunity and will interview all applicants (internal and external)who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

•We will make reasonable adjustments at all stages of the recruitment process in order to enable successfulcandidates who declare disabilities to start working or volunteering their time with us.

•Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

•As an organisation committed to safeguarding, we will ensure all under 18's joining the organisation willhave ongoing risk assessments to ensure their role and activities are safe and appropriate.

•All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.