Data Administrator Jobs
About the Help Chapter
The Help chapter brings together our core services responsible for responding to incoming enquiries from supporters, beneficiaries, and members of the public, including managing and responding to feedback and complaints.
About the role
As a Chapter Member at the National Deaf Children's Society, you'll be in a Chapter of like-minded and skilled specialists, experts, and emerging experts. Chapters are self-organising, and every member has a vital role to play, sharing their skills, knowledge and experience and learning and developing together. Led by the Chapter Lead all Chapter Members will value and respect each other's contribution and learn and develop collaboratively.
This role will design, implement and manage systems to ensure that fundraising and marketing activity is of a high quality, complies with relevant legislation and sector codes and is consistent with National Deaf Children’s Society policies.
You will carry out a programme of detailed quality assurance activity and monitoring to identify areas where improvements can be made and provide fundraising teams with recommended actions. This work has a particular focus on the management of telemarketing and face to face recruitment.
You will prepare reports for internal teams and stakeholders and provide support and guidance to fundraising staff in relation to compliance and what is required of them.
You will network effectively with peers across the sector and engage with external regulatory and sector bodies, such as the Fundraising Regulator, the CIOF, the DMA and the ICO, to ensure that the organisation is aware of all relevant developments and our views and priorities are taken into consideration; actively participating in sector consultations, meetings and working groups as appropriate.
Occasional travel will be required to shadow and monitor compliance training and to support our fundraising agencies.
What might a day in the life look like?
- Take ownership of and manage our internal Call Monitoring process – selecting and allocating calls from our agencies and listening to the majority to recognise any potential issues or trends that may arise.
- To follow up any feedback with the agencies and ensure they are compliant with fundraising code of practice.
- Updating and monitoring the site lists on our websites to ensure our supporters know where we are.
- Attend monthly and ad-hoc compliance forums and engage with external bodies to ensure we are maintaining standards across the sector. A chance to network with peers and even offer insight into our best practise.
- Quarterly due diligence checks with our agencies, along with monitoring of job adverts and contracts to ensure compliance.
- To manage and monitor our Mystery Shopping programme – engaging with the agencies regarding feedback and follow up, and approving invoices.
- A monthly compliance tracker to be shared internally so we know our key areas of focus.
- Management of our fundraising shadowing programme, with the occasional visits to our agencies for compliance training, feedback and shadowing.
- To help the organisation to deliver excellent standards of supporter care by providing cover for the team where necessary.
- To identify compliance issues which require follow-up or investigation and to conduct or direct any internal investigation.
- To conduct periodic audits (including National Deaf Children’s Society’s fundraising suppliers) to ensure that compliance procedures are followed and that compliance systems are effective.
- To catch up with your Chapter and offer valuable insights and support.
Who are you?
· You’re passionate about working as part of a team and sharing and developing your skills, knowledge, and expertise in a collaborative environment
· You have a can-do attitude and are focused on achieving outcomes
· You’re happy to share your thoughts, skills, knowledge, and experience
· You have an open mindset and embrace new concepts and ideas
· You’re a natural collaborator
· You’re adaptable within a changeable environment
· You thrive in an agile product design and delivery environment
What will be in your toolkit?
· Strong digital skills and a sound understanding of agile values and principles
· A commitment to the organisation’s culture
· Comfortable with ambiguity
· Bravery, courage and an appetite for risk taking
· An exclusive focus on customers
· An enthusiasm for giving and receiving continual feedback
Disclosure check
This role requires a basic disclosure check. This post will be working in a position of trust and responsibility within the charity.
Our expectations
We expect all staff to:
· abide by and promote our Policy of Informed Choice, its Vision and Values, Code of Conduct and Equal Opportunities Statement.
· take responsibility for promoting and safeguarding the welfare of children and young people.
· develop an understanding of deaf awareness and BSL skills whilst employed with the charity.
The National Deaf Children’s Society is committed to safeguarding and promoting the welfare of children and young adults and expects staff and volunteers to share that commitment.
The client requests no contact from agencies or media sales.
We are looking for a team player with excellent administrative skills, lots of enthusiasm and someone who will have a flexible and adaptable approach. They will be able to multi-task and work well under pressure using their initiative, ensuring the smooth operation company marketing.
Marketing Assistant is a new post at Open Clasp which will work closely with our producing team to deliver marketing campaign plans for our productions, community events & training programmes. They will schedule social media content, support in the creation of written, film & audio content for our audiences and monitor our website and social media analytics.
At Open Clasp our aim is to Change the World, One Play at a Time by placing theatre at the heart of transforming the lives of disadvantaged women and girls. We make truthful, risk taking, and award-winning theatre informed by the lived experiences of all women and girls. We are feminist. We fight for the rights of women and girls. We challenge injustice where we find it and stand as an ally with marginalised communities experiencing discrimination.
Founded in 1998, Open Clasp is part of the National Portfolio of Organisations funded by Arts Council England. We take a special interest in women and girls from the North, shining a light on their experiences through our work. We make space for debate, encouraging our audiences to walk in the shoes of women excluded from society and the arts to address gender injustice.
Our transmedia approach shapes the work of researchers and leading policy experts. We contribute to regional and national discourse, performing Key Change at the Houses of Parliament in 2016 contributing to the Prison Safety and Reform White Paper, Lasagna was used in evidence as part of the Ministry of Justice Family Law Inquiry 2020 which recommended a root and branch overhaul and Rupture is the result of the Parental Rights in Prison partnership with NEPACS and Durham University. In 2021 during the pandemic, our play ‘Sugar’ was commissioned for BBC iPlayer and was programmed on Way Out TV directly into 54k prison cells.
Our Values:
- To collaborate with some of the country’s most marginalised women and young women, placing their lived experience at the centre of our creative processes
- Ensure the voices of those women are heard by audiences including policy makers
- Make space for discussion, debate and critical conversations
- Promote respect, equality and inclusion
Open Clasp is accredited as a living wage employer, Better Health at Work scheme and Investors in the Environment award for our environmental commitment.
About you
You will be passionate about campaigning for gender justice and building the power of women and girls for social & cultural change. You will have experience of marketing and PR, and an interest in working within the charity sector. We are a fast-paced company so you will need to have strong listening skills, an eagerness to learn and an open mind to develop and share ideas as part of a collaborative team. You will have a passion for the arts and its ability to bring about positive changes in people’s lives.
Our work involves creating spaces for women, inclusive of trans women, to be creative, to talk and discuss. To apply for this role you must be a woman. Open Clasp is exempt under the Equality Act 2010 Schedule 9, Part 1 due to the importance of this role working closely with members and participants, who are predominantly vulnerable women, and building relationships with these groups.
The client requests no contact from agencies or media sales.
At Chance for Childhood, we believe that no child should have to fight for a safe, happy childhood. We exist to ensure that every child in Africa can thrive from their early years through to adulthood. Together with partners, supporters, children and their communities, we protect, educate and create lasting change for every child threatened by violence, neglect and conflict.
We specialise in ensuring access to inclusive education and safe spaces so that children in Africa can play, grow, learn and thrive. We have staff and offices in the UK, Rwanda, Ghana and Uganda and community partners across West and East Africa.
The post holder will be responsible for supporting the Head of Finance in managing the day-to-day finance function of the charity in the UK and providing oversight and support to the financial management of subsidiary country offices, maintaining accurate accounting records, good financial controls and providing timely and useful reporting. The post holder will be a keen problem solver with an appetite for improving and future proofing financial systems to allow for growth and structural changes including mergers and acquisitions.
Benefits include - 25 days annual leave plus 3 day office closure over Christmas (pro-rata), 5% ER pension contribution, flexible working policy
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have been working with the local community, providing support to some of Surrey’s most vulnerable young people and their families for the past 3 years.Our vision is to develop happy, thriving and resilient young adults who can contribute positively to society.
We are looking for a Youth Work Coordinator and a supporting part time worker to deliver high-quality youth work at our youth centre
Job Title: Youth Work Coordinator
Hours: 37 hours a week to be worked flexibly, some evenings essential and some weekends.
Length of Contract: 2 years (longer if funding becomes available)
Location 130 Upper Hale Road, Farnham, Surrey GU9 0JH
Rate of pay: £24 to £28k per annum
Responsible to: Community & Youth Centre Manager
Main purpose of Job
Running sessions; building relationships; delivery of youth services. They will work closely with the other Youth Workers to ensure a great supportive programme and efficient use of all resources.
KEY RESPONSIBILITIES
Planning and Development
• Plan, resource and deliver sessions to ensure continued support is given by HC&YC to young people; Putting young people first, ensuring we offer the right help at the right time
• Ensure that young people are involved in the planning, delivery and evaluation of youth work
Delivery
• Deliver high quality youth work
• Work within HC&YC equal opportunities, health & safety and safeguarding policies
• Identify emerging needs and plan services to meet those needs
Quality and standards
• Ensure evaluations and case notes are all up to date and completed on time
• Keep accurate records and provide data and information as required
Communications and relationships
• Develop and maintain relationships, particularly with existing and new delivery partners and commissioners
Person specification - Key skills
Experience
• Experience of delivering and leading high-quality youth work sessions is essential
• Experience of monitoring and evaluating youth work
• Knowledge of relevant legislation and guidance in relation to working with young people
• Current child protection training or a willingness to work towards
• Experience of working with young people aged 11 to 18
• Ability to develop appropriate, supportive, positive relationships with young people
• Able to evidence a commitment to empowering young people
• Able to promote themselves and their work; being a positive role model within the community at all times, in line with the values of The Hale Community and Youth Centre
• Able to recognise current issues for young people and the barriers they may face that leave them vulnerable
• To be pro-active when participating in new projects
• Ability to deal professionally with the pressures young people and communities bring
• Willingness to adapt to the changing needs of the community and young people
• Have confidence to work with other agencies that support young people
• Committed to working to organisational Policies and Procedures in particular about the safeguarding of young people and working within our equality and diversity policy
• Able to attend meetings and training sessions when required
• Ability to use ICT, for record keeping and communication, within the team
Qualifications
• A degree in Youth Work or a Level 2 or 3 qualification in Youth Work
DBS - This post is subject to an enhanced disclosure.
Please apply as soon as possible with a full CV and a cover letter of no more than 2 pages evidencing your skills and abilities to undertake this role. Interviews will be held on Monday 21st of October.
In return, we offer the chance to join a dynamic organisation, with opportunities for personal and professional development. We also offer the following:
· 28 days annual leave per year, plus Bank Holidays
· Pension Scheme
· Excellent Training Opportunities
· Flexible Working Options Available
Full or Part Time:
Full Time and part time position available
There will be a probation period of a minimum of 6 months
Salary:
£24 to £28k p.a. (pro rata)
Contact Details:
If you are interested in finding out more please get in touch.
Please send a full CV and covering letter detailing your suitability for this role. Thank you.
This is an opportunity to join Refuge as a Refuge Worker to provide high quality support and safety planning to women and children in crisis. This includes enabling women to access housing, welfare, benefits and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
As part of this role, you will be required to participate in an out-of-hours on call rota. An enhanced DBS will also be required for the successful applicant.
A driving license and access to a car is essential to the role.
The client requests no contact from agencies or media sales.
Action for Conservation is a grassroots charity with a mission to bring the magic of nature into young people’s lives, inspiring a youth movement committed to conservation, restoration and to the Earth. We use pioneering approaches to inspire and empower young people from diverse backgrounds, between the ages of 12 and 24, to become the next generation of environmental leaders. We're looking to appoint a Programme Coordinator based along the South East Coast to help us expand our work in the region and deliver our programmes for young people.
Key terms
Start date: as soon as possible
Starting salary: £28,121.27 - £29,317.92 depending on experience
Contract: Permanent, full-time
Hours: 35 hours per week. Regular evening and weekend work, including residential work, will be required. Time off in lieu (TOIL) can be taken for overtime worked.
Location: Brighton or Eastbourne
Travel: Frequent regional travel - along the South East coast and to London - will be required to deliver our programmes, as well as occasional national travel for meetings, team gatherings and others
About the role
As South East Programme Coordinator, you will be responsible for delivering our core programmes in your region. Through your work, you will inspire and support young people to connect with nature in new and exciting ways and gain new environmental knowledge and skills, and will empower them to have a voice on environmental issues they care about and take action for nature.
You will plan and lead a wide range of sessions for and with young people indoors (including in schools), outdoors and online. You will also support young people to design and deliver environmental action projects that benefit nature and their local communities and create platforms for young people to share their voices and influence decision-making. You will look after all practical and administrative aspects of programme delivery as well as play a vital role in inspiring, empowering and supporting young people both during and outside of activities. You will also formally act as our Blue Mentor for the Blue Influencers Scheme, a match-funded programme for environmental youth social action, funded by The Ernest Cook Trust and the #iwill Fund.
This role sits across programme coordination and administration on one hand and programme delivery on the other. The proportion of each varies throughout the year, with a busy spring and summer season of activities leading into a quieter, desk-based autumn and winter season as we plan and get ready for the year ahead. In total across the year, you can expect to lead or support the delivery of four to six Ambassador events (usually day-long with a 2-day residential graduation), two 5-day residential summer camps, and around 25 (half-day) sessions at secondary schools or youth groups in your regional (plus additional sessions as needed to support your colleagues with their session delivery).
To be successful in the role, you will be highly organised, proactive, self-reliant and a skilled facilitator who can engage and build positive relationships with young people in a range of settings. You will have prior experience of delivering events and activities for and with young people and, ideally, relevant experience of programme coordination and administration.
Main duties
Support young people to engage in our programmes and learn about, connect with and take action for nature
- Recruit a diverse range of schools, youth groups and young people to take part in our programmes and act as Blue Influencers, with a particular focus on young people experiencing disadvantage and marginalisation.
- Create exciting content and educational materials for young people.
- Plan and deliver events and activities that help young people to connect with nature, develop their environmental knowledge and skills and take action in their communities, with a particular focus on coastal, marine and riverine environmental issues.
- Support and mentor young people to imagine, plan and deliver environmental action projects to tackle issues that are important to them, with a particular focus on projects that benefit blue spaces.
- Support young people to partner with local community organisations to embed their projects within the community and maximise learning, connection and impact.
- Lay the groundwork for our first coastal Intergenerational Action Site, bringing together young people, conservationists, local stakeholders and community members through our ‘gold standard’ approach to intergenerational nature restoration and decision-making.
Lead on programme coordination and support with safety, evaluation and communications
- Be responsible for the general coordination and manage the logistics to deliver our programmes in your region.
- Manage risk, health and safety and safeguarding during programme activities.
- Ensure Blue Influencer projects meet the Ernest Cook Trust’s and #iwill Fund’s funding criteria and are administered in line with the due diligence guidance.
- Support the evaluation of our programmes and report on outcomes.
- Help us to grow and manage our network of volunteers in your region.
- Share stories of the young people you work with and support young people to directly share their stories through social media, YouTube, blogs, articles, talks and other channels.
- Help us to expand our network of local community partners that are actively looking to engage more young people.
- Be an active member of the regional and national network of Blue Mentors.
See the full job description and person specification in the Recruitment Pack.
Why work with us?
You’ll be joining a young, mission-driven team who truly love what they do. Working with young people is always rewarding, sometimes challenging and never boring, and you’ll get to experience first-hand the positive impact that your work has. We work hard whilst maintaining a positive work-life balance and spend lots of time outdoors. In 2023, we were recognised by Escape the City as one of the top progressive places to work from over 13,000 nominations, after a rigorous assessment across six criteria, including Mission, Impact, People, Planet and Innovation.
Some of the benefits of working at Action for Conservation include:
- 25 days of annual leave plus public holidays, plus one additional day for each year served up to a maximum of 30 days
- Up to 5 days of professional development leave and up to 4 paid volunteer days each year
- A workplace pension with 3% employer contributions
- Access to flexible working to help you maintain a healthy work-life balance
- Regular team and organisational away days in the great outdoors
- Joining a growing organisation with the possibility to progress within the team as opportunities arise
- A robust training package and a bespoke development plan to support your progression and career aims
- Opportunities to develop new skills and knowledge such as public speaking, youth engagement, group facilitation, practical conservation, and others
- Opportunities to share your voice and shape the direction of our work, ensuring that our content is relevant and reflective of your interests and the issues facing your community
- Seeing the impact of what you do, as you transform young people's lives
Our commitment to diversity
Diversity is one of our core values as an organisation and we are committed to creating an inclusive working environment where diversity is valued and there is equality of opportunity. We also recognise that the climate and ecological crisis disproportionately impacts minority and/or marginalised communities – yet these voices are largely underrepresented in the sector. Currently, the environmental sector is the second least diverse in the UK, with just 4.8% of employees from ethnic minority backgrounds. If the environmental movement is to succeed in creating a greener future that supports society as a whole, we need diverse voices at the heart of our programmes. We therefore encourage people from demographics that are currently underrepresented in the environmental movement to apply.
Guaranteed interview scheme
We particularly encourage applications from people from ethnic minority backgrounds or living with a disability or long-term health conditions. We will offer an interview to any candidates from ethnic minority backgrounds or living with a disability who opt into our Guaranteed Interview Scheme when applying and who meet the essential criteria for this role.
How to apply
The deadline for applications is Sunday 03 November 2024 at midnight. Click on the 'Apply' button to complete the online application form for this position.
If you would like further information, support with access requirements, such as an adjustment to the application or interview process, or an informal chat, please contact us by email.
Building the next generation of nature conservationists
The client requests no contact from agencies or media sales.
Are you passionate about supporting student-led activities and fostering inclusive, vibrant communities? Do you thrive in dynamic environments where you can make a real difference in student life? If so, this is the perfect role for you.
We are the University of Manchester Students’ Union (UMSU), the largest Students’ Union in the UK, representing over 48,000 students. We’re looking for a Senior Student Groups Coordinator to join our team and help student groups flourish by offering guidance, administrative support, and practical solutions.
As Senior Student Groups Coordinator, you will be a key player in empowering students to lead societies and networks that shape the vibrant student community. Your role will be vital in ensuring that student groups have the tools, space, and financial support they need to run successful events, trips, and other activities. From handling day-to-day queries to managing compliance with health and safety standards, you'll be the go-to person for student leaders looking to create engaging and inclusive group activities.
In this role, you will provide one-to-one support and guidance to student leaders, assisting them in effectively managing their groups. You’ll handle the administration of grants, ensuring that student groups make the best use of available funding, and collaborate with internal teams, such as finance, to manage budgets and keep financial records up to date. You’ll be responsible for ensuring compliance with risk management and health and safety protocols for all group activities, including events and trips. You’ll also develop resources such as toolkits and guides to help student leaders navigate group management and event planning. In addition, you’ll work closely with other departments to support a range of exciting events across the Union.
To be successful in this role, you’ll need proven experience in delivering excellent customer service and providing support in a busy, fast-paced environment. You’ll have strong interpersonal skills, with the ability to communicate clearly and empathetically with students and colleagues. Knowledge of risk management, compliance, and health and safety protocols is essential. You should be competent in using digital tools such as Microsoft Office, Teams, and expense management systems. The ability to manage multiple competing priorities while maintaining high standards of service will also be key.
The salary for this role is between £26,640 - £29,820. The position is permanent and full-time (35 hours per week), with hybrid working options available. You will have the flexibility to work from home when duties allow. The role also offers a generous benefits package, including 30 days of annual leave, plus bank holidays, employer pension contributions, and free tickets to Manchester Academy gigs.
If you’re passionate about working in a student-focused environment and want to make a lasting impact on student life, we’d love to hear from you. Apply today to become our next Senior Student Groups Coordinator and help shape the future of student engagement at UMSU.
Please read the full role profile before applying, as well as our guide to recruitment.
Details
Salary: £26,640 - £29,820
Contract: Permanent, Full Time
Hours: 35 hours per week
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Philanthropy Events Manager will be responsible for planning and implementing strategic fundraising events in support of Starlight’s philanthropy and fundraising strategy. You will have a strategic focus on driving an impactful events programme and supporting donor relationship strategies with the Head of Philanthropy & Events.
You’ll be an experienced fundraiser, creating special moments and opportunities for guests to connect with the importance of the work of Starlight. It will be second nature to you to control costs and maximise income, while creating unparalleled guest experiences.
You’ll love meeting people, making connections and have excellent interpersonal and both written and verbal communication skills. You’ll thrive on working across a number of projects and be able to prioritise your workload and manage your time effectively. You’ll confidently work across the Starlight Team, building strong relationships with the CEO, Directors, Trustees and Event Committee Chairs. You’ll also enjoy working independently and on your own initiative when appropriate.
A high degree of flexibility will be needed for this role, and a willingness to work some evenings and weekends.
We are a small and ambitious team, punching above our weight in the impact that we have for children in hospital and making the most of every fundraising and marketing opportunity that comes our way. This means we offer a fantastic opportunity for people who are keen to develop and progress their careers, while recognising that as quite a small team it can sometimes feel like a bit of a stretch.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Come and work for one of the longest-running charities and independent hospitals in the UK. Set in a beautiful Grade II listed Victorian building, with big gardens and space for our residents to engage in music, art and even pottery workshops, the Royal Hospital for Neuro-disability is more than a hospital. The RHN is a community in which everyone comes together to help adults with neurological disability achieve the best possible quality of life.
We are looking for a Trusts and Foundations Officer to use our unique history to engage with grant-giving organisations and help the RHN fund more of the vital work we do.
Salary: £19,800 (£33,000 pro rate to 3 days)
Hours of work: 3 days per week (part time role)
Contract Type: Permanent, part-time
Location: Putney, Southwest London
Benefits:
- Generous Annual Leave entitlement
- Flexibility to work from home 1 day per week
- Pension scheme
- Free parking (rare in London!)
- Blue Light Card
- On-site cafeteria
- RHN Wellbeing Programme and EAP service
- RHN Volunteering opportunities
Scope
As a charity the RHN has to raise over £3.4M in voluntary income each year to pay for vital therapies and services that improve the quality of life experienced by people with severe or complex disabilities caused by brain injury. This includes a chaplaincy service, music therapy, therapeutic art, leisure and family services, assistive technology, research, medical equipment and capital refurbishment projects.
The Trusts & Major Gifts Team has annual income responsibility of £1M; the Legacy Team has annual income responsibility for £1M; the Events Team has annual income responsibility for £230kk from event and £75k from Corporate fundraising; the Donor Development Team has annual income responsibility of £550k.
The Trusts and Foundations Officer will work with the Senior Trusts Fundraiser and the Trusts and Major Gifts Manager to generate income though grant giving organisations. As a member of a small fundraising team, there is also a requirement to help with other ad hoc fundraising activities, in particular helping with events when necessary. In order to fulfil the role and understand nature of the hospital, it is required to work on site the majority of the time, with flexibility around hours.
Key Responsibilities
- Prospect Research - To conduct prospect research into appropriate trusts & foundations to identify new support for the RHN, and to and carry out suitable research on trusts and trustees using the internet and secondary research sources.
- Planning – Carry out extensive income planning and preparation ahead of each new financial year, including application planning using Excel to chart monthly applications, amounts sought and estimated response dates.Assist the Trusts and Major Gifts Manager to prepare the Fundraising Team’s projected income ahead of each new financial year. Take ownership of, understand, rationalise, and where necessary, adapt how the post holder’s personal income target is to be achieved.
- Annual Trusts Mailing, collating and checking the list of recipients, writing funder updates, administering the mailing, acknowledging all gifts and documenting all correspondence or Raiser’s Edge, relevant spreadsheets and electronic files.
- Administration – Ensure that records are regularly updated to reflect fundraising activity on Raiser’s Edge; use spreadsheets to record planned applications, projected income and secured income. Keep records of all donor correspondence on Raiser’s Edge and electronic files.
- Information gathering - To have an updated and working knowledge of funding requirements for the RHN which have been budgeted for and develop an understanding of how gifts for special purposes are allocated.
- Events – To support the wider team in hosting and preparation for events. Flexibility to work occasional evenings and weekends.
- Best Practice - To adhere to best practice in prospect cultivation, solicitation and stewardship, and ensure that the appropriate ethical policies and practices of the RHN are followed.
- Relationship Development – to ensure effective and co-operative relationships are established and maintained with donors and also internal staff, volunteers and senior volunteers.
Essential skills
- Educated to degree level (or equivalent).
- Working knowledge of fundraising best practice, with at least 12 months experience in trusts fundraising and a proven track record of developing a trusts pipeline and securing funds.
- Possess an energetic, pro-active, ‘can-do’ attitude.
- Good IT skills with experience of using Microsoft Office, and preferably a fundraising database such as Raiser’s Edge.
- Experience of using research tools to acquire information about existing and prospective funders. Excellent prospect research and profile creation.
- Excellent interpersonal skills – relationship building and networking skills to develop and nurture donor relationships. Ability to establish rapport with a diverse range of people.
- Excellent written and verbal communication skills, attention to detail and financially numerate.
- Organised approach to work – proactive, good and methodical administrative skills, with good planning and time-management. Ability to prioritise and think work well under pressure.
- Creative thinking and problem solving skills.
- Excellent communication skills to put across compelling and persuasive cases for support with outstanding written style.
- Experience of working as part of a team as well as on own initiative.
- Disability awareness and understanding and adherence to equal opportunities, with understanding and adherence to data protection.
- Willingness to attend events, including some evening and weekend events
- Empathy for and understanding of the work of the RHN and its values.
RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential.
The RHN is a charity, independent from the NHS but working closely with it, to provide the best possible care for people living with neuro-disability.
The client requests no contact from agencies or media sales.
Victim Support is proud to have been commissioned to provide an Affected by Crime (ABC) service across Humberside.
We have an opportunity available to work within the Humberside ABC service and are looking for a dedicated, empathetic and passionate individual to join and enhance our team.
The role of Triage and Early Intervention Officer - Children and Young People (TEIO-CYP) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the Affected by Crime (ABC) service in Humberside. As the TEIO-CYP worker, you will work primarily with children and young people and/or their parent or guardian, however the role will also support adult service users.
The role will include calls to and from individuals, as well as the administration of cases on the case management system, needs assessing and providing early intervention support.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles).
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role will be to primarily focus on children and young people or their parents/guardians contacting, or being referred to, the service. This will include making outgoing calls, carrying out needs assessments and, on occasion, providing early intervention support.
The role is both office and home based, and as a TEIO-CYP, you will;
- answer incoming calls, speak to those affected by crime and offer early intervention support
- make outgoing calls, assess needs and risks and action plan with callers
- work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
- liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
- work with the team to ensure an effective, trauma informed service is given to those affected by crime
- You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.
- You will have some experience and an interest in working directly and indirectly with young people who have been affected by trauma.
- You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.
Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
WCM/COMMS/FR/UK-R1
Position title:
Website Content Manager
Reports to:
Head of Digital
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
OR
Muslim Hands UK, 595-597 Commercial Road, London, E1 0HJ.
OR
Remote / Hybrid
Hours of Work:
Full-time, 35 hours per week
Salary guideline:
(Up to) £39,500.00 per annum (commensurate with experience)
Terms of Employment:
12-Months’ Fixed-Term Contract (subject to successfully completing a 6-Month Probationary Period, Contract is extendable and renewable subject to performance)
Application Process & Closing Date:
Please send an introductory email detailing why feel you are most suitable for the role along with your up-to-date CV by no later than 4th November 2024.
Ensure the Vacancy Reference Code is added within the Subject line of the Application Email.
Approx. Interview & Role Commencement Date(s):
Interviews: ASAP – as and when we find a suitable applicant
Start: ASAP thereafter
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, Team Link, MS Teams, and Skype post successful submission of your application.
Job purpose:
The Website Content Manager will lead on the content strategy for our new and improved website - delivering engaging content which inspires our audiences to take action from praying to donating in order for Muslim Hands to continue it’s lifesaving work. The Website Manager will have oversight of all pages, from blogs to appeals, responsible for optimising our each for SEO and CRO.
Main responsibilities:
- Produce and publish new pages from appeals to blogs in line with the organisation’s needs – this includes copywriting and liaising with designers for creative.
- Create and deliver the website content strategy inline with our key fundraising touchpoints – delivering an approach which puts the audience at the centre of our plans.
- Lead on our SEO strategy in partnership with our agency to deliver SEO audits, SEO driven blogs and to improve our overall website ranking.
- Lead on creating and delivering our conversion rate optimisation strategy.
- Deliver a test plan of website content which optimises the user experience.
- Create, update and audit website pages in line with the orgs needs. Including copy, creative, landing pages, functions, journeys in line with our brand guidelines.
- Work closely with the external developers to suggest new features we’d like to test in terms of the site’s functionality.
- Communicate website updates to the wider organisation.
- Lead on reporting for organic search, SEO and CRO metrics on a weekly and monthly basis – sharing with SLT.
- Work closely with the digital marketing team to provide optimal user journeys to improve our fundraising and retention efforts.
- AOB the organisation sees fit for the role.
Person specification:
- A strategic thinker who will problem solve to deliver the website strategy.
- Project and time management skills including ability to implement test strategies.
- Proficient communicator with internal and external stakeholders.
- Experience working in an agile fundraising environment and collaborating across multiple teams with strong stakeholder management skills.
- Detail orientated to provide complete and accurate content, some of which may need regular updating.
- Strong copywriter and storyteller.
- Previous Umbraco experience.
- Experience of SEO and SEM.
- Data driven and comfortable digging into analytics of website metrics.
- Experience working in a fundraising role.
Additional Requirements:
- Travel: Occasional travel may be required for meetings or events.
- Flexibility: Willingness to work outside of normal business hours when necessary:
- Ability to demonstrate current eligibility to work within the United Kingdom
- Must be able to either:
- Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
- Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.
Deadline for applications is 4th November 2024 however Muslim Hands reserves the right to end the application procedure early should the right candidate(s) be found.
NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
Other Information:
Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2030.
Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.
The client requests no contact from agencies or media sales.
This new role provides an exciting opportunity to design formational programmes, encounters and training that support young people in their Christian discipleship as they transition to young adults. This three-year post also adds capacity to the faculty of Cliff College, focused on teaching and learning that supports mission and ministry among children, youth and families. Together, the elements of this role combine to offer thoughtful and reflective leadership within the Methodist Church in Britain’s work among youth and young adults.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
North Paddington Foodbank (NPFB) is the UK’s first and only full cash-first foodbank, pioneering a transformative approach by providing customers with emergency cash grants alongside advice and support services. We’re looking for a dedicated and passionate Welfare Benefits Advisor to help deliver life-changing financial support to individuals in Westminster who may be missing out on benefits or are struggling with debt.
This is an exciting opportunity to work directly with those in need, offering tailored guidance on welfare benefits, income maximisation, and budgeting. You will have the chance to make a real impact on the lives of vulnerable people, ensuring they receive the financial assistance and advice they deserve.
Role Overview:
We are seeking a passionate and driven Welfare Benefits Advisor to join our team and make a significant impact on the lives of those in need. This position is vital in ensuring that underserved communities in Westminster access the financial support they deserve. The ideal candidate thrives in a dynamic environment and embodies a positive, solution-oriented mindset.
Key Responsibilities:
- Casework Support: Provide comprehensive casework support to NPFB service users, assisting with welfare benefit claims (PIP, ESA, Universal Credit) and addressing independent reviews.
- Debt Support: Offer basic debt advice, focusing on priority debts, applying for Local Housing Allowance, and facilitating referrals to specialists for complex cases.
- Financial Capability: Help clients create realistic budgets and develop essential financial skills to foster independence.
- Income Maximization: Deliver tailored advice to maximize household income through benefit checks, applications, and challenges to ensure clients receive their rightful support.
- Outreach Coordination: Manage outreach clinics and community events, collaborating with partners to enhance service delivery.
- Client Engagement: Provide advice across various settings, including the NPFB office, community outreach, and digital platforms.
- Record Keeping: Maintain accurate case records and ensure timely completion of funding reports and evaluations.
- Training: Stay updated on welfare legislation and provide training sessions for staff and volunteers on welfare rights issues.
Qualifications:
- Proven experience in delivering social welfare advice.
- Ability to empower clients facing welfare benefits and debt challenges through empathetic support.
- Excellent communication and interpersonal skills, with the ability to manage challenging situations effectively.
- Proficient in managing a caseload and meeting deadlines to ensure timely client support.
Personal Attributes:
- Commitment to quality, continuous improvement, and excellence in service delivery.
- Demonstrated leadership qualities and emotional intelligence.
- Passionate about equity, diversity, and inclusion, with a willingness to challenge discrimination.
Other Requirements:
- Willingness to travel across Westminster and work occasional weekends or evenings.
- Right to work in the UK and willingness to undergo an enhanced DBS check
If you thrive in fast-paced environments, are driven to create positive change, and want to work with an innovative team that believes in the power of cash-first interventions, we’d love to hear from you!
We are looking for an enthusiastic, self motivated and friendly individual who has extensive experience of working with children and young people and is dedicated to improving the mental health and emotional resilience of our community.
Our ideal candidate is committed to providing a high standard in their work, with a passion for supporting children and young people to help them on their journey towards positive emotional wellbeing who embed and share Beacon’s values.
You will be working as part of a wider NHS team, based in 3 schools in Stockport. You will be delivering 1:1 emotional wellbeing interventions, facilitating group sessions and supporting the schools with a whole school approach to emotional wellbeing and mental health
Our ideal applicant with be enthusiastic, caring, positive and committed to learning and developing within their role to ensure we continue to provide the best service to children and young people. Although training in using our systems will be provided, you will have some digital competence and understanding to fulfil the administrative requirements of the role.
We are committed to building an inclusive and diverse team at Beacon and would particularly welcome applications from under represented communities including LGBTQIA+, older applicants and global majority communities.
For further details, including how to apply please see the attached recuritment pack
Please see the recruitment pack for full details including information on how to apply
The client requests no contact from agencies or media sales.
This is a great opportunity for an ambitious and driven person with experience in the animal welfare sector to join Raystede. We are the animal welfare charity for Sussex. This role is pivotal within our multi-species and complex charity, especially as we are about to put our new strategy into action. Raystede offers good support and development to managers and staff.
You will report to the CEO and work as part of our Senior Management Team to ensure we achieve our strategic aims. You will be responsible for all aspects of animal care, veterinary services, rehoming & surrender, our animal welfare standards and the development of new facilities for animals at Raystede. You will have a great (amazing) team and therefore you need to be a great manager, and be seen as credible from the start, a go-to person and ensure that Raystede is effectively resourced and directed to achieve its aims in regard to animals.
About you
We are looking for someone who is passionate about animal welfare and wants a career move in the sector:
- Broad animal welfare experience which supports some or all of the species Raystede seeks to assist.
- Able to manage and lead expert managers and develop staff.
- Project management skills.
- Understands volunteering in the animal welfare sector.
- Has been involved in improving or developing facilities for animals
- Can work with Trustees and is credible at a high level.
- Able to work well and be able to build excellent working relationships in a complicated charity.
- Confidence and flair to influence and negotiate where needed with all stakeholders.
- A strong networker able to collaborate externally with other organisations and stakeholders.
Please visit our website for more information about Raystede. If you would like a chat with Stephanie Smith, our Chief Executive, about the role, please call to arrange a suitable time to talk over the phone, meet online or come in for a personal tour. Our outgoing Head of Animal Welfare is also willing to have chats before he leaves Raystede to achieve a smooth handover.
Please apply online via our website.
Closing date for applications: 4 November 2024
Interview date: Thursday 14 November 2024
The client requests no contact from agencies or media sales.