Customer Services And Data Manager Jobs in Bristol, Bristol City
Senior Church Buildings Officer
Hours: Full time – 35 hours/week
Salary: £45,000 pa pro rata
Location: Based in our Office in North Bristol
We are seeking an extraordinary person to lead our talented Church Buildings Team here at the Diocese of Bristol! This is a new and exciting role that is key to delivering on our Transforming Church. Together Strategy.
You will be leading a small team that work with our Parishes and the Diocesan Advisory Committee to support with project, faculty consents and property management guidance.
The role is diverse covering rural, urban, modern, and historic Church buildings, halls and grounds for parishes who often face significant repair liabilities or building layouts and facilities that are no longer suited to their needs.
We’d love to hear from you if you have great interpersonal skills, a built environment or development project background and a clear understanding of Church buildings and their purpose within the future facing Church and the wider community.
Staff benefits include:
Flexible working
28 days annual leave (plus eight days statutory Bank holidays) (pro rata for part time staff)
Free onsite parking
A contributory pension scheme and life assurance
Company sick pay
Please download the Job pack via the link to our website.
For an informal conversation, please contact Lindsey McCullam via our website.
If what we’ve described above excites you and you could see yourself thriving in this role, please apply using the application form via our website.
Closing date: 11:59pm 2 October 2024
The Diocese of Bristol is committed to being a fair, respectful, and inclusive organisation. We believe that diversity enriches us and are dedicated to the promotion of equality where all are able flourish. Disabled people, and those from global majority heritage are currently under-represented in our Diocese and we welcome applications from within these groups.
The client requests no contact from agencies or media sales.
The role
Cruse Bereavement Support is the UK’s leading Bereavement charity. We help people through one of the most painful times of their lives through bereavement support, information and campaigning.
We’re looking for an organised, enthusiastic Fundraising Administrator to support our Public Fundraising Team to deliver some ambitious targets.
You will be responsible for ensuring the best possible supporter experience for our donors and fundraisers, including support with digital engagement. Reporting to the Individual Giving and Legacy Manager, you will deliver excellent customer care to supporters responding to enquiries and thanking them for their support, you’ll work within our database to maintain the quality of information available and assist with gift processing, as well as many other activities to help drive income and ensure all our supporters are valued at all times.
You will work in a small and friendly team in a very busy and diverse role. Possessing excellent organisational skills and ability to work to deadlines is essential as well as strong IT skills. The ability to build strong relationships with colleagues, supporters and volunteers will be a huge asset in this important role for the charity.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
The closing date for applications is Wednesday 02nd Oct with interviews taking place on Weds 9th Oct, via zoom.
Please be advised that if you do not hear from us by Tuesday 08th Oct, unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you looking for a new challenge? Are you keen to develop your influencing and communication skills to help Chapter One retain, grow and unlock corporate partnerships for the benefit of struggling young readers?
40% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive.
Many children fall behind with reading simply because they lack the opportunity to practise: we work to ensure that every child has 1:1 reading support at the time they need it most. Chapter One’s unique, online, reading support programme pairs struggling 5 to 8 year olds in over 11 areas of the UK with over 3000 volunteers who are recruited from a range of local and national businesses.
We are seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience. This is an opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile.
Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 88%). This will involve supporting both the identification, acquisition, and onboarding of new partners, but also the account management of a portfolio of existing partners.
Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a fully remote position and is ideal for someone home-based with the ability to travel to occasional meetings.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are appointed subject to a satisfactory Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please send your CV (maximum 2 A4 sides) and a covering letter. Your covering letter (maximum 1 side of A4) should include:
1) Your relevant experience, including clear examples.
2) Tell us about a partnership that you have initiated or been involved with and what you did to make it succeed.
3) Tell us about how our organisational mission is in line with your values.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The TSA is seeking a highly experienced, confident and capable Head of Fundraising to provide leadership and direction on all aspects of income generation. The charity has gone from strength to strength over the last 24 months, including income generation, and we are looking for an experienced fundraising professional to continue this amazing work.
Working closely with the TSA’s Joint Chief Executives, you’ll join the Senior Management Team and will be expected to successfully implement our new three-year fundraising strategy, which aims to diversify and raise income in a sensible yet ambitious way.
You’ll have a genuine passion about making a difference and working with a range of different people to increase income across multiple streams. The chosen candidate will have experience of developing multiple income streams, building and maintaining meaningful relationships with existing and new supporters and demonstrable exceptional communication skills.
In return, you’ll know that you’re making a massive difference in the lives of thousands of people across the UK, while working in an environment that encourages flexible and supportive working.
Head of Fundraising responsibilities
Strategic, leadership and management
-
Provide leadership for fundraising and income generation across the TSA team. Attend regular strategy meetings and be a leading voice in shaping the TSA’s income generation activities
-
Lead in the development, implementation and review of fundraising polices and strategy ensuring they are in line with the overall organisation business plan
-
Provide line management for the Fundraising Manager and Grants and Trusts Manager, including regular meetings and ensuring that the fundraising team are fulfilling all areas of their roles, meeting agreed KPI’s and achieving set income targets
-
Lead on the annual business planning and budget cycle for the income generation
-
Effectively collect and analyse data to demonstrate income trends, the impact of fundraising and income generation. Use this data to inform quarterly reports to the Board of Trustees, determine the impact of the team’s work and drive continual improvements in policy and practice
-
Attend and actively contribute to weekly TSA team meetings
Income Generation and partnership
-
Lead on all income generation activities, with a focus on developing new fundraising initiatives for corporate giving, major donor fundraising, legacy giving and TSA appeals
-
Develop and deliver short and long-term fundraising and partnership strategy for the TSA. Ensure that the TSA has a balanced portfolio, and the fundraising team successfully delivers income across multiple streams
-
Working closely with the Joint Chief Executives and Grants and Trusts Manager, expand the TSA’s range of research funding sources to include public, academic, commercial and innovation funding alongside investment from the TSA itself
-
Accurately forecast and monitor against income generation targets
-
Identify opportunities to work with partners on areas of common interest where the TSA can achieve more through joint funding, gifts in kind (such as time or services) or delivering joint projects than the charity could do by working alone
-
Ensure the TSA’s fundraising policies, procedures are up to date and that all fundraising activities comply with law and the Fundraising Regulator guidelines
-
Continue to maintain established, and develop new relationships with potential fundraising supporters and partners across all sectors
Marketing and communications responsibilities
-
Work closely with the communications team to develop inspiring fundraising campaigns, appeals, cases for support and content for distribution across all digital platforms,including social media, e-newsletters and Scan magazine, website and fundraising platforms
-
Continue to strengthen our supporter engagement plans to identify and build excellent working relationships that leads to increase income
General responsibilities
-
Adhere to all TSA policies, procedures, values and behaviours
-
Comply with all internal and external Health and Safety requirements and complete Risk Assessments as appropriate
-
Work as part of a small fundraising team, you will enjoy taking on new challenges and happy to work flexibly as the TSA continues to develop and grow
-
Represent the charity at a small number of TSA events as required
Other requirements of the post
The post holder must be prepared to work flexibly to meet the needs of the organisation. This may entail occasional evening and weekend work. Occasional travel within the UK may be required for team meetings and events.
A DBS enhanced disclosure will be required prior to taking up post.
Person specification
Essential
-
Strategic thinking and planning
-
Multi-tasking, ability to manage a diverse workload, prioritise needs and manage your own time
-
Proven background in fundraising and income generation leadership across multiple income streams including community, corporate, major donors, regular giving and legacy
-
Experience of building relationships with major donors and corporate supporters
-
Demonstrated experience of developing strategies and business plans
-
Experience of leading a team and line-managing colleagues. At least 5 years’ experience of managing a fundraising team
-
Experience of developing standard operating procedures and embedding them in day-to-day operations
-
Experience of managing budgets
-
Able to set and manage ambitious income targets
-
Able to grasp complex issues and communicate complex issues simply
-
Quick learner and able to onboard swiftly
-
Experience of working with customer relationship management databases (please note that we use Beacon)
-
Experience of a broad range of communications tactics across media, supporter engagement, websites and social media, internal communications
-
Able to work with people with a wide range of abilities, with a warm empathetic style
-
Experience of collecting and monitoring data to analyse service impact and drive service improvements
-
Excellent communications skills (oral and written)
-
Understanding of the relevant regulatory frameworks, Institute of Fundraising Codes of Conduct, Fundraising Regulator guidelines and Gift Aid regulation
-
Effective team player who is willing to take on new challenges and work flexibly to meet the needs of the charity (including occasional evenings and weekends to deliver presentations and attend events)
Desirable
-
Fundraising or communications qualification
-
Experience of working with people living with learning disabilities or autism
-
Experience of working with children or adults with disabilities or chronic health conditions
To apply, please submit your CV and a cover letter (no more than two pages) telling us how you meet the requirements for this role.
Shortlisted candidates will be invited to attend a competency-based interview. The interview process will include a test of essential skills.
Due to the expected volume of applicants, we will not be able to acknowledge candidates who are not shortlisted.
The client requests no contact from agencies or media sales.