Customer Service Management Jobs
Romsey Mill is looking to appoint a talented and enthusiastic Trusts and Statutory Fundraiser to join our team and play their part in helping to make our vision of a transformed society, where all young people, children and families fully belong, positively contribute and thrive, a reality.
Romsey Mill is a Cambridge-based charitable organisation creating opportunities with young people, families and local communities, across Cambridgeshire and Peterborough to overcome disadvantage, promote inclusion and develop personal, social and spiritual wellbeing. Established in 1980 by local churches and working in partnership with a range of other organisations, Romsey Mill is a charity with a Christian ethos, working openly and inclusively with people of any faith and none.
We want to appoint a fundraiser who will work alongside the team to help secure and grow income; and who will be responsible for researching and writing funding applications to charitable trusts and statutory bodies to fund our programmed work to transform young lives, and preparing outcome and impact reports for funders.
This is an exciting opportunity for an experienced fundraiser, or somebody with strong transferable skills, to make an impact with a creative and compassionate local charity making a lasting difference for good with vulnerable young people, children and families in Cambridgeshire.
To be successful in the role you will have an understanding of what is involved in securing grants from Trusts and Charitable Foundations and proven experience of making compelling cases for support.
If this sounds like you, this could be your opportunity to join our inspiring team within a much-loved charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cydlynydd Ymgysylltu Cymunedol – Cymru
Lleoliad: Lleolir y swydd allan o swyddfeydd BookTrust yng Nghaerdydd. Mae BookTrust yn gweithio mewn modd hybrid a hyblyg gyda disgwyl i’r cyflogai dreulio o leiaf wyth diwrnod yn gweithio wyneb yn wyneb bob mis, a allai fod yn swyddfa Caerdydd, yn ymweld â phartneriaid ledled Cymru ac ar adegau yn teithio ledled y DU. Bydd angen teithio rhesymol i gyflawni'r rôl, felly, gydag angen i aros dros nos yn achlysurol.
Cytundeb: Llawn amser, gellid trafod opsiynau hyblyg a rhan amser.
Cyflog: £28,000.00 y flwyddyn.
BookTrust yw elusen ddarllen fwyaf y DU i blant. Gwyddom fod plant sy'n darllen yn hapusach, iachach, yn fwy tosturiol, ac yn fwy creadigol. Maen nhw hefyd yn llwyddo’n well yn yr ysgol. Gan weithio gyda phob awdurdod lleol yng Nghymru, Lloegr a Gogledd Iwerddon gyda chefnogaeth sawl cyllidwr gan gynnwys Cyngor Celfyddydau Lloegr, a Llywodraethau Gogledd Iwerddon a Chymru, rydyn ni’n cyrraedd dros 3 miliwn o deuluoedd y flwyddyn gyda help partneriaid mewn ysgolion, canolfannau plant, ymwelwyr iechyd a llyfrgelloedd. Mae’r rhwydwaith anhygoel hwn yn ein helpu i gymell plant i ddarllen ledled y wlad.
Rydyn ni’n chwilio am unigolyn cadarnhaol a brwdfrydig sy’n gallu dangos y gallu i ddatblygu perthynas a gwneud cysylltiadau dros ystod eang o bobl a grwpiau. Rydych chi’n gyfathrebwr cryf gyda’r gallu i gyfathrebu’n effeithiol ag ystod amrywiol o gynulleidfaoedd, yn ysgrifenedig ac wyneb yn wyneb.
Yn ddelfrydol, byddwch wedi gweithio mewn cymuned neu ranbarth penodol, neu ar draws un, mewn gwaith allgyrraedd neu brosiect yn y trydydd sector, a bydd gennych ysgogiad personol enfawr, a’r gallu i weithio a theithio heb oruchwyliaeth ar draws prosiectau lluosog ar yr un pryd, ac sy’n gallu gweithio'n gyflym, i derfynau amser tyn yn aml.
Byddai’n werthfawr cael angerdd dros wneud gwahaniaeth i blant a theuluoedd, diddordeb mewn dangos manteision llythrennedd a darllen i ddatblygiad plant, gwerth llyfrau, straeon a rhigymau a rôl rhieni, gofalwyr a gwarcheidwaid wrth ddatblygu cariad at ddarllen.
Rydyn ni wrthi’n ceisio recriwtio ar gyfer dwy swydd Cydlynydd Ymgysylltu Cymunedol.
I ymgeisio anfonwch gopi o’ch CV at Booktrust ynghyd â llythyr cyflwyno sy’n dangos sut yr ydych chi’n ateb manyleb y person a’ch ysgogiad chi dros ymgeisio am y swydd. Ni ddylai eich llythyr cyflwyno fod yn hirach na dwy ochr.
Dyddiad Cau: Gorffennaf 31ain 11:59pm.
Adolygir ceisiadau wrth iddyn nhw ddod i law. Anogir ceisiadau cynnar felly.
Ein Hymrwymiad i Amrywiaeth a Chynhwysiant
Ein nod yw darparu proses recriwtio gynhwysol ac rydym ni’n arbennig o barod i groesawu ceisiadau o gronfeydd talent amrywiol: ymgeiswyr o leiafrifoedd ethnig, ymgeiswyr ag anableddau a chyflyrau hirdymor ac ymgeiswyr o gymunedau heb gynrychiolaeth ddigonol.
Rydym wedi ymrwymo i gyfleoedd cyfartal a hoffem sicrhau bod gennym broses ymgeisio sy’n hygyrch i bob ymgeisydd. Os oes angen unrhyw addasiadau rhesymol arnoch neu os hoffech chi i ni wneud unrhyw beth yn wahanol yn ystod y broses ymgeisio, cysylltwch â’n tîm Adnoddau Dynol.
Mae BookTrust wedi ymrwymo i ddiogelu a hyrwyddo lles plant. Mae'r broses recriwtio a dethol yn adlewyrchu ein hymrwymiad i ddiogelu, felly bydd addasrwydd yr holl ddarpar weithwyr yn cael ei asesu yn ystod y broses recriwtio yn unol â'r ymrwymiad hwn, a gwiriadau cyn cyflogaeth.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Independent Domestic Violence Advocate to join the team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, based from home, our office and in co-location at Northwick Park Hospital.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 30 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
- Clinical supervision and group reflective practice
About the role:
This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office in Old Street and in co-location at Northwick Park Hospital. As a Hospital Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims to increase safety and reduce harm
- Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse
- Be comfortable with running group training sessions and be willing and able to share your specialist knowledge with acute staff across the hospital
- Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key
Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment.
You will need:
- knowledge of help-seeking barriers and support needs of victims of domestic abuse
- an understanding of domestic abuse & it's impact
- knowledge of risk assessment, safety planning & risk management
- Understand safeguarding issues & the legal responsibilities surrounding these issues
- experience of direct service delivery to vulnerable people
- good communication, negotiation & advocacy skills, both written & verbal, able to interact with a range of agencies and individuals
- strong crisis management skills, able to deal with stressful & difficult situations
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for people who will thrive in a fast paced, rewarding role helping to change the lives of young people. We have vacancies in our centres in Bridlington, Bradford and Hull.
We believe that our Graduate Scheme is one of the most exciting in the charity sector. We provide exceptional training and experience, and the opportunity to work with young people and colleagues who will challenge and inspire you.
IntoUniversity is an award winning charity that runs local learning centres in the heart of communities where the young people we support live.
Our centres provide an innovative education programme which includes: practical learning support, motivational and confidence-building activities for children and young people aged 7-18.
Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We currently have forty one centres and extension projects across England and Scotland. We have a number of new centres planned for 2023 to 2024, and ambitious plans to scale up our provision further over the coming years.
If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you.
Application deadline: There is not a fixed deadline. Instead, we will be assessing applications on a rolling basis and will appoint
Start date: 29th July 2024
Salary: £27,400 per annum
Working hours: Monday, Thursday from 09.30 to 18.00, Tuesday, Wednesday, Friday: 0900 to 1730
Staff benefits:
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33 days (including bank and public holidays)
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Plus additional 2 closure days in December and 1 day in July
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Plus additional length of service entitlement (one day per year of service, up to 5 days)
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Employee Assistance Programme
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Life Assurance
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Staff in FOCUS – rewards, competitions and prizes across the year
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Interest free new starter loans of up to £1,000
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Summer working hours
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Cycle to Work Scheme
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Corporate eyecare scheme
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Employer pension contributions of 6% from April 2024
As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative.
The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are.
We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity.
Are you a creative Social Media expert ready to make an impact? Do you want to use your Digital Skills to support a meaningful cause?
Charity People are partnering with a global church and charity dedicated to social action. It provides a range of services, including disaster relief, homeless shelters, addiction support, and community programs. Its mission is to offer practical assistance and spiritual support to vulnerable individuals and communities, promoting hope and transformation.
As a Social Media Officer, you will be pivotal in promoting the charity's mission and enhancing their online presence. You will lead strategic social media content creation and campaigns, manage reputation, and collaborate with various teams to ensure consistency in their messaging.
Location: London, hybrid 2 days per week in the office
Full time: 35 hours per week
Duration: 3 months
Pay: £19.23 per hour plus £2.32 per hour holiday pay
You'll work within the Digital Communications team to deliver strategic campaigns on corporate social media channels. Responsibilities include strategic content planning, comment management on Twitter and LinkedIn, and implementing cross-team awareness processes. You'll handle social media policies, monitor and respond to digital crises, and produce engaging content. Collaborate with the fundraising team and other departments for consistent messaging, review social media infrastructure, and monitor performance using analytics tools. You'll also identify target audiences, manage influencer relationships, and stay updated on platform technologies to share insights with the team and develop online resources.
You will have:
* Extensive experience in creating, editing, and producing cross-platform content.
* Proven track record in implementing social media content, policies, campaigns, and evaluations.
* Skills in photography and video editing for online channels.
* Experience in developing and maintaining relationships with online influencers.
* Strong copywriting and copy-editing skills.
* Excellent interpersonal and customer service skills.
* Experience in managing reputational issues on social media.
* Ability to manage paid social campaigns and content, including Business Manager
* Proven experience in providing training in digital communications.
* Willingness to work flexibly, occasionally out of office hours, and travel within the UK.
* Experience of using Canva and Brand Watch social media scheduling tool.
Desirable:
* Digital fundraising experience and/or experience working in the charity sector.
* Qualification or equivalent experience in digital communications or public relations.
How to Apply:
If you are interested in this opportunity, please apply without delay as we are reviewing applications on a rolling basis. There will be a short task and a virtual interview as part of the interview process
Closing date: 8th July at 9am
Interviews: Thursday 11 July and Friday 12 July
Start: week commencing 22nd July
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
The role
You will:
Provide expert support, guidance, and information on cerebral palsy particularly within the context of Scope’s Strategy, to disabled people, families, professionals, Scope colleagues and members of the public.
Be Scope’s representative within the region on cerebral palsy, joining existing CP forums and groups, helping the CP community to come together, and sharing Scope’s work within communities.
For more information about the role’s responsibilities and the skills and experience required please use the link to the Scope website.
Permanent, part time, 28 hours a week
(Monday – Friday, however flexibility will be required due to some evening and weekend work).
Location: Scope Leeds Community Hub, 3 Brewery Wharf Leeds, LS10 1NE with regional travel and occasional national travel
Please note: The successful candidates will be subject to an enhanced DBS check.
About you
You will:
- Have an in-depth knowledge of cerebral palsy, its causes, health implications, therapies, and available support due to a personal lived experience.
- Have experience and up to date knowledge of current issues that affect disabled people and those around them, specifically people with cerebral palsy.
- Have at least two years’ experience working in a customer focused environment.
- Have excellent communication skills with an understanding of different needs and being able to respond to these accordingly.
- Have a strong ability to convey complex information in an accessible way and engage diverse audiences.
- Be an excellent communicator who demonstrates effective person-centred listening, empathy, and probing skills to respond to underlying issues and assist customers to make informed choices.
- Be highly organised with the capacity to prioritise workloads effectively by using your own initiative. Ability to engage groups of people and individuals on the subject of cerebral palsy and disability.
- Have direct experience of the barriers that society creates for disabled people. Bringing drive and enthusiasm to the role, demonstrating that you care passionately about improving the lives of disabled people.
Please make sure you explain in your application, with examples, how you can meet these important skills.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
We have an exciting opportunity for an Independent Domestic Violence Advocate to join the team in London, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance program & wellbeing support
- Ongoing training & support with opportunities for career development & progression
- Clinical supervision and group reflective practice
About the role:
This role offers hybrid working with a minimum 1 day per week in our Victim Support Office based at Whitecross Studios, homeworking and regular travel to meet clients and attend meetings. As an Independent Domestic Violence Advocate of domestic abuse you will:
- implement effective ways of working with victims and those supporting them to increase safety and reduce harm
- provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- initiate, develop, maintain and monitor multi-agency links through procedures and protocols to keep safety central to all services for victims of domestic abuse
You will need:
- knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- to understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- knowledge of safeguarding issues, and the legal responsibilities surrounding these issues.
- experience of direct service delivery to victims of domestic abuse or other vulnerable people.
- good communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice
- strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Wildlife Fundraiser
Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!
Are you looking for an exciting opportunity that allows you to integrate your passion for nature with your exceptional communication skills?
Join us at Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!
If you don’t have fundraising experience… don’t worry; full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!
Position: Wildlife Fundraiser - Winchester
Ref: JUN20248463
Location: Winchester
Salary: £24,890.00 - £26,720.00 per annum
Contract: Permanent
Closing Date: Sun, 21st Jul 2024
The Role
Each day you will travel to different venues, set up an attractive fundraising stand, and spend the day actively engaging with members of the public, spreading awareness about our conservation efforts and inspiring individuals to become lifelong members.
Don't worry if you're not a wildlife expert yet – you will be provided with comprehensive training to equip you with all the knowledge you need. Plus, you'll enjoy the added perk of a company van, with fuel and parking costs paid for.
What's even better? You'll have the flexibility to choose a contract between 3 to 5 days per week, and enjoy the stability of a set salary, rather than working on commission. With 34 days of annual leave (including bank holidays) and opportunities for sabbaticals, we value your work-life balance and well-being.
What do current employees say about this fantastic position?
‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee
But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.
If you would like to learn more about this role, there will be an open briefing session on Microsoft Teams on the date below:
Saturday the 13th July at 11 am
We are looking for starters to join from July, and we reserve the right to close this vacancy once sufficient applications have been received.
About You
What we need from you:
- A passion for conservation;
- Ability to work to targets;
- A driver's licence valid for use in the UK;
- Happy to work 3 out of 4 weekends;
- Willingness to work outdoors and independently;
- Fundraising/Sales and Customer Service experience advantageous.
Whether you're from a hospitality, customer service, sales, or volunteering background, we're more interested in your negotiating/storytelling skills and enthusiasm than your previous experience.
If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form to get started. Should you be shortlisted, you will be invited to complete a short video questionnaire.
Additional information
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.
The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.
Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected.
Please note: This role is being advertised by NFP People on behalf of the organisation #INDNFP
We have an exciting opportunity for an Independent Domestic Violence Advocate supporting Male Victims to join our IDVA team, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
- Clinical supervision and group reflective practice
About the role:
This role is based in London and offers hybrid working both from home and our office in Singer Street. As an Independent Domestic Violence Advocate for Male Victims you will:
- implement effective ways of working with male victims and those supporting them to increase safety and reduce harm
- provide a high-quality, front-line service to male victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- initiate, develop, maintain and monitor multi-agency links through procedures and protocols to keep safety central to all services for victims of domestic abuse
- specialise and be leading practitioner for Male victims of domestic abuse; providing advice, guidance and single point of contact for a male victims
You will need:
- Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Direct service delivery to victims of domestic abuse or other vulnerable people.
- Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is
to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation,
our staff team is helping thousands of young people each year. We have forty-one centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.
We are looking for someone who will thrive in a fast-paced, rewarding role helping to change the lives of young people by taking up a fixed-term contract as an Education Worker at our IntoUniversity centre in Craigmillar, Edinburgh.
As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative.
The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity.
If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you.
Contract
Full-time, fixed-term until August 2025.
Start date
As soon as possible as agreed with the candidate
Working hours
- Monday: 9:30am – 6:00pm
- Tuesday: 9am – 5:30pm
- Wednesday: 9am – 5:30pm
- Thursday: 9:30am – 6:00pm
- Friday: 9am – 5:30pm
(Some additional weekend & unsocial hours will be required)
Salary
£25,500. This will rise to £27,400 from 29th July 2024
Location
IntoUniversity Craigmillar, The White House, 70 Niddrie Mains Rd, Craigmillar, Edinburgh
Annual leave
- 33 days (inc bank & public holidays)
- + 3 closure days (two in December and one in July)
- + additional length of service entitlement (one day per year of service, up to 5 days)
Staff benefits
– Year round ‘early finish’ Fridays at 4.30pm
– Employee Assistance Programme
– Life Assurance
– Staff in FOCUS – rewards, competitions and prizes across the year
– Interest-free new starter loans of up to £1,000
– Summer working hours
– Cycle to Work Scheme and TravelcardLoan Scheme
The client requests no contact from agencies or media sales.
Wildlife Fundraiser
Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!
Are you looking for an exciting opportunity that allows you to integrate your passion for nature with your exceptional communication skills?
Join us at Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!
If you don’t have fundraising experience… don’t worry; full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!
Position: Wildlife Fundraiser - Stockton-on-Tees
Ref: JUN20248340
Location: Stockton-on-Tees
Salary: £24,890.00 - £26,720.00 per annum
Contract: Permanent
Closing Date: Sun, 21st Jul 2024
The Role
Each day you will travel to different venues, set up an attractive fundraising stand, and spend the day actively engaging with members of the public, spreading awareness about our conservation efforts and inspiring individuals to become lifelong members.
Don't worry if you're not a wildlife expert yet – you will be provided with comprehensive training to equip you with all the knowledge you need. Plus, you'll enjoy the added perk of a company van, with fuel and parking costs paid for.
What's even better? You'll have the flexibility to choose a contract between 3 to 5 days per week, and enjoy the stability of a set salary, rather than working on commission. With 34 days of annual leave (including bank holidays) and opportunities for sabbaticals, we value your work-life balance and well-being.
What do current employees say about this fantastic position?
‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee
But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.
If you would like to learn more about this role, there will be an open briefing session on Microsoft Teams on the date below:
Saturday the 13th July at 11 am
We are looking for starters to join from July, and we reserve the right to close this vacancy once sufficient applications have been received.
About You
What we need from you:
- A passion for conservation;
- Ability to work to targets;
- A driver's licence valid for use in the UK;
- Happy to work 3 out of 4 weekends;
- Willingness to work outdoors and independently;
- Fundraising/Sales and Customer Service experience advantageous.
Whether you're from a hospitality, customer service, sales, or volunteering background, we're more interested in your negotiating/storytelling skills and enthusiasm than your previous experience.
If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form to get started. Should you be shortlisted, you will be invited to complete a short video questionnaire.
Additional information
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.
The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.
Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected.
Please note: This role is being advertised by NFP People on behalf of the organisation #INDNFP
Wildlife Fundraiser
Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!
Are you looking for an exciting opportunity that allows you to integrate your passion for nature with your exceptional communication skills?
Join us at Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!
If you don’t have fundraising experience… don’t worry; full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!
Position: Wildlife Fundraiser - Dagenham
Ref: JUN20248467
Location: Dagenham
Salary: £24,890.00 - £26,720.00 per annum
Contract: Permanent
Closing Date: Sun, 21st Jul 2024
The Role
Each day you will travel to different venues, set up an attractive fundraising stand, and spend the day actively engaging with members of the public, spreading awareness about our conservation efforts and inspiring individuals to become lifelong members.
Don't worry if you're not a wildlife expert yet – you will be provided with comprehensive training to equip you with all the knowledge you need. Plus, you'll enjoy the added perk of a company van, with fuel and parking costs paid for.
What's even better? You'll have the flexibility to choose a contract between 3 to 5 days per week, and enjoy the stability of a set salary, rather than working on commission. With 34 days of annual leave (including bank holidays) and opportunities for sabbaticals, we value your work-life balance and well-being.
What do current employees say about this fantastic position?
‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee
But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.
If you would like to learn more about this role, there will be an open briefing session on Microsoft Teams on the date below:
Saturday the 13th July at 11 am
We are looking for starters to join from July, and we reserve the right to close this vacancy once sufficient applications have been received.
About You
What we need from you:
- A passion for conservation;
- Ability to work to targets;
- A driver's licence valid for use in the UK;
- Happy to work 3 out of 4 weekends;
- Willingness to work outdoors and independently;
- Fundraising/Sales and Customer Service experience advantageous.
Whether you're from a hospitality, customer service, sales, or volunteering background, we're more interested in your negotiating/storytelling skills and enthusiasm than your previous experience.
If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form to get started. Should you be shortlisted, you will be invited to complete a short video questionnaire.
Additional information
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.
The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.
Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected.
Please note: This role is being advertised by NFP People on behalf of the organisation #INDNFP
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
The Supporter Care Coordinator role sits within the Supporter Experience team, whose goal is to ensure that all Scope supporters, whether they are giving time, money, or voice, have the best experience each time they interact with us.
Permanent, full time 35 hours a week
Location: The role will be based at Here East Press Centre, 14 East Bay Lane, London, E15 2GW and individual must attend the office two days a week, the other three days can be from home, the office or both.
The role
The Supporter Care team is the first point of contact for all supporter and donor queries, so you will be at the frontline, engaging with a variety of people contacting Scope. The role of the Supporter Care Coordinator is to ensure that each of these people feels appreciated, informed, and satisfied after engaging with Scope, leaving them feeling valued and committed to giving their ongoing support.
You will:
- Be responsible for handling incoming queries from supporters, across telephone, email, and post, as well handling outbound supporter service calls and other communications.
- Process donations from different channels and sources, thanking supporters in a timely manner and maintaining good records of these actions.
- Report to the Supporter Care Team Leader, and sit within the wider Fundraising team.
- Work closely with colleagues across the directorate, providing support in key periods, and contributing to overall fundraising income goals and an improved supporter experience.
For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the full job description.
About you
We are looking for someone who:
- Is highly motivated, with a commitment to providing excellent customer service.
- Has experience working in a customer care or fundraising environment
- Enjoys working in a busy team
- Has a high level of attention to detail and exceptional communication skills.
- Is confident communicating directly with supporters and managing complex queries, all the while adhering to policies and procedures, and ensuring positive outcomes.
- Understands the charity sector and the invaluable role of our supporters and is therefore dedicated to providing the best supporter experience.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Please make sure you explain in your application, with examples, how you can meet these important skills.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
About Us
We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with small and local charities, people and communities, changing lives and working towards a more just and compassionate society.
We want to help charities become more resilient so they can thrive beyond the lifetime of our relationship. We do this is by helping our charity partners identify their development goals, sharing our tools and resources and drawing on our connections with Lloyds Banking Group and other partners.
We are now accepting applications for local Development Partners to bring specific areas of skills and expertise.
The Role
As a Development Partner, you will provide bespoke organisational development support that is tailored to the needs of small charities. Support will be delivered either face to face or online, dependent on the needs of the organisation.
Please note: this recruitment exercise is aimed at people who are independent freelance consultants and not regional/national organisations.
About You
To be considered as a Development Partner, you will need:
-
A strong understanding and commitment to Equity, Diversity and Inclusion (EDI)
-
Excellent communication skills with the ability to inspire, motivate and confidently work with charity leaders
-
Demonstrable ability to offer direction that will successfully deliver results with vision, innovation, and resourcefulness
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Demonstrable experience of working in a charity environment and knowledge of the current challenges faced by small charities
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Ability to manage the momentum of organisational development work, whilst appreciating the constraints of small charities
-
Demonstrable skill at building and maintaining effective relationships with clients including strong and open communication
-
Strong organisational skills and the ability to effectively manage a portfolio of client work whilst delivering excellent customer service
-
Demonstrable facilitation and training skills with the ability to deliver effective and engaging sessions face to face and remotely
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IT literate with experience of using a range of packages including email, databases and online tools for example, Zoom, Teams, etc.
-
Demonstrate the Foundation’s values
The closing date for this vacancy is Monday 22 July 2024.
Interviews will be held in the week commencing 02 September 2024.
The Foundation is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making changes such as providing note takers during interviews, additional time given for assessments and allowing candidates to use specific accessibility software so that Disabled people or those with long term health conditions can fully participate. We have Disability Confident Employer Committed status which guarantees an interview to Disabled people who meet the essential recruitment criteria. Please refer to our website for more information.
So, if you’re looking to develop your skillset as a Development Partner, please apply via the button shown.
We support small, local and specialist charities across England and Wales.
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The client requests no contact from agencies or media sales.
Do you know your way round online shopping sites like eBay and have a real desire to learn more about e-commerce? Then join Shelter as an E-Commerce Assistant and you could soon be embarking on a rewarding apprenticeship that will enable you to further develop.
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
It’s an exciting time to be joining Shelter. There’s a lot of change happening following the launch of our new brand, which has re-positioned the organisation and set the base for us to tackle what has grown from a housing crisis to a national emergency. We currently run a network of around 90 community charity shops across the UK - from small boutiques to large furniture shops. Our online offering has grown rapidly over the past two years, with significant turnover during the Christmas peak, success in the launch and promotion of new goods, plus the launch of our secondhand online shop – and we’re planning to expand further in the near future.
About the role
This is a great opportunity not only to see e-commerce in action, but to help deliver an e-commerce strategy, grow Shelter’s sales of second-hand goods and raise income to tackle the housing emergency. Day-to-day, you’ll be instrumental in supporting the E-Commerce Hub Manager and local area shops to maximise the hub’s financial contribution to support the work of Shelter through the effective management of volunteer, stock and premises. We’ll also rely on you to provide efficient warehouse operations and customer order processes for our online shop and help ensure a safe, clean and bright environment in which to work. Put simply, you’ll play a big part in all aspects of our e-commerce operations, including ensuring they’re efficient and delivery focused and that volunteers feel motivated.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
Self-motivated and well-organised, with lots of enthusiasm and the ability to work both on your own initiative and as part of a team, you’ll have some knowledge of using online sales marketplaces such as eBay. Good communication skills are important too, so you can respond effectively to customer queries and deal with emails and phone calls. You’ll also need knowledge of Microsoft Office. Above all, you’re keen to learn while playing your part in helping to tackle a huge social issue.
Any applications submitted without the supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.