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Page 17 of 36
Hulme, Greater Manchester (On-site)
£23,587 per year (£12.96 for 35 hours a week)
Full-time
Permanent
Job description

The Subscriptions Administrator will be part of our Subscriptions team, to manage and support our thousands of subscribers, as well as other administrative tasks for Ethical Consumer, the UK’s longest running alternative consumer organisation.

Ethical Consumer is a not-for-profit multi-stakeholder cooperative, and welcomes applications from all sections of the community. We use name-blind shortlisting. The offices are upstairs in a wheelchair accessible building in Manchester.

Co-operative Responsibilities

All permanent staff are members. All members share the responsibilities of running the co-operative, including:

  • Taking part in the decision-making process
  • Subgroups for areas of management including Personnel, Finance or Publishing.

Specific responsibilities - the Subscriptions Administrator will:

  • Keep subscriber records and payments up to date.
  • Manage our subscriber mailbox
  • Support customer service/interaction/engagement
  • Process new and renewed subscriptions.
  • Assist weekly post office mailout for new subscribers.
  • Assist with managing Direct Debit payments.
  • Participate in 'Subs and Renewals' group meetings.
  • Help produce monthly subs reports for the rest of the co-op.
  • Support other administration roles across the organisation.

The timetable for this recruitment is as follows:

  • Closing date: 9pm Wednesday 30 April 
  • Shortlisting: 1-8 May
  • Interviews: week commencing 13-14 May
  • Starting date: week commencing 9 June, subject to negotiation
Posted by
Ethical Consumer View profile Organisation type Non Charity Employer Company size 21 - 50

For 35+ years we have been the hub of the ethical consumer movement, helping consumers to shop ethically and campaigners to challenge corporate power.

Refreshed on: 01 April 2025
Closing date: 30 April 2025 at 21:00
Tags: Administration, Customer support, Database Management, Office Management

The client requests no contact from agencies or media sales.