Customer service jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lia's Wings are looking to appoint a Fundraising Manager into a brand new role, at an incredibly exciting time for the charity. As the only aeroplane ambulance charity for children in the UK, we are experiencing a period of phenomenal growth, with incredible opportunities and potential for fundraising.
Being responsible for the management and delivery of our challenge events, special events and community fundraising activities, this role will involve working with some of our most committed supporters on a series of engaging (and fun) events that are continuing to grow year on year. The Fundriasing Manager will also be expected to support our corporate partners, and engage with our Family Fundraising efforts, giving them the opportunity to meet, and work with our incredible beneficiaries first-hand.
A hybrid role: this post will be mostly remote but will involve travelling to regular (fortnightly) team meetings in central London (Zone 1), or, our operating base at Biggin Hill Airport, and, to manage events across the UK throughout the year.
The perfect candidate for this role will have experience of managing various types of fundraising events, but first and foremost, we are looking for a consummate fundraiser who is passionate about stewarding fundraisers. We are looking for a fundraiser who can think outside the box, solve problems, and support supporters, donors and fundraisers of all levels, to ensure we maximise every opportunity we receive.
Reporting to the Head of Fundraising, this role will be integral to the growth of Lia's Wings, and is a fantastic opportunity for someone looking for a role at a small charity, where their efforts will make a real difference.
Over the last year we have had more people than ever before hoping to fundraise for Lia’s Wings, which has given rise to some fantastic new events being created (led by the charity), alongside several wonderful community-led partnerships with schools and social clubs around the UK.
Every year we also have a great uptake in classic charity challenges taking place both in the UK, and overseas, including the London Landmarks and Royal Parks Half Marathon, and the Berlin and Chicago Marathons. We have also had great success delivering our own, bespoke charity challenges, which we hope will continue into the future. For 2025, we are due to complete the second instalment of an annual Lia’s Wings Overseas Cycle Challenge, a Shark dive, Skydive and three peaks challenges, amongst many others, which this role would be expected to lead on, and develop for years to come.
Corporate Partnerships are one of our key income streams, with employees from dozens of companies supporting our events efforts. As well as managing these events, there would be a certain level of devolved account management with these partners, with the post holder becoming the primary point of contact for those firms.
We also have a growing network of community groups – including schools and social groups – who want to support Lia’s Wings as a partner charity. It is an area we would love to expand, with this role being crucial to the ongoing development of these areas.
And finally: for the past two years we have we also hosted a seasonal thank you party each Christmas (our “Jingle and Mingle”) which we hope will be another fantastic opportunity that can be developed by the right person in this role, as a real jewel in the crown of our events portfolio.
Key Responsibilities
- To manage our Challenge, Community, and Special Event fundraising streams, to achieve set targets.
- To grow income sustainably from our existing portfolio of events, ensuring continued high performance, engagement, and participation.
- To design, develop, and deliver new events that are suitable for our primary supporter audiences, alongside the Head of Fundraising.
- To effectively steward fundraisers to ensure an excellent supporter experience (resulting in positive fundraising performance, and repeat year on year participation), including appropriate thanking and recognition, reporting, and feedback on outcomes of events.
- To assume account management responsibility for smaller corporate and community partnerships (primarily engaged with the charity through events fundraising)
- To ensure a strong (in-person) team and volunteer presence at events.
- To support the Head of Fundraising on the delivery of our Corporate and Community Partnerships.
- To support our Family Support Team with the delivery of our Family Fundraising programme
- To build strong relationships with existing and potential stake holders, including event committees, and Trustees of the charity.
- To proactively manage event income and expenditure budgets, monitoring and reporting to the Head of Fundraising to support forecasting and budgeting processes, including monthly reconciliation.
- To manage all stock, consumables and promotional items related to these areas of fundraising.
- To maintain comprehensive recording-keeping relating to these areas of fundraising with existing tools including our CRM system, Salesforce.
- To attend fortnightly team meetings (in person) in London, and to attend other compulsory training days or events as required
- To support the Head of Engagement in preparing digital assets, including news pieces, photography, videography, and fundraiser case studies for our website and social media
- To ensure all practices meet statutory legislation requirements including the Data Protection Act, and Fundraising Code of Practice.
- To undertake any other duties appropriate to the post that by be required by the Head of Fundraising, including supporting the fundraising team with other in-person events throughout the year as they arise.
- At all times, to act as a role model, representing the vision and values of Lia’s Wings.
This will be a fast-paced role, and no two days may be the same, but, you will be able to go home every day knowing that you have changed, and saved the lives of children across the UK!
The charity requests no contact from recruitment agents at this time.
Registered Charity
6 - 10
The UK's only aeroplane ambulance charity: ensuring British children can access lifesaving and life-changing medical treatments when in urgent need.
Thank you!
Are you a motivated person looking for a dynamic and varied role supporting special events for a leading charity?
We are excited to be recruiting for a new Special Events Assistant to join the Special Events and Celebrity Engagement team who sit within the St Mungo’s Philanthropy Team. We organise events and manage celebrity relationships, with the aim of spreading awareness and supporting our mission to rebuild lives and end rough sleeping.
The new role of Special Events Assistant will give you the opportunity to support the team in planning and delivering engaging events that highlight our clients' stories and the impact of our work, inspiring audiences to start or continue their support. Your role will include assisting with the planning and delivery of events, maintaining good relationships with internal and external stakeholders, managing event communications and collateral, processing data accurately and securely. This role offers a chance to learn, grow, and make a meaningful impact. Other key responsibilities include:
- Assist with the planning and delivery of special events, working closely with the Special Events and Celebrity Engagement Manager.
- Work with teams across St Mungo’s, including our Philanthropy and Partnerships teams, to help create and deliver engaging events for donors and partners that contribute to achieving wider team objectives.
- Provide excellent supporter care and customer service, responding to event enquiries and co-ordinating event communications.
- Provide admin support to the Special Events function, ensuring the database (Raiser’s Edge NXT) is accurately maintained and up to date for events, and you’ll assist with reporting and gathering insights post-event.
- Follow fundraising best practices, adhere to St Mungo’s policies, and contribute to a supportive team culture.
About you
We are looking for someone with a proactive approach to learning and a passion for making a difference. You might already be in a similar role, have some previous experience in organising events or may be looking to bring transferable skills and a willingness to learn, to the role. Either way, if you want to get stuck into a new challenge, we encourage you to apply if you can demonstrate the following:
- Good organisation and prioritisation skills, with the ability to manage your own time and a variety of tasks in a busy team environment.
- The ability to provide excellent customer service and build effective working relationships with a range of internal and external stakeholders.
- Some previous experience assisting with the planning, organising, and delivery of in-person and virtual events.
- Good admin skills and working knowledge of Microsoft Office, IT software and database systems.
- Experience in using CRM databases (e.g. Raiser’s Edge), digital communication and collaboration tools is beneficial for this role.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing Date: 10.00 am on 28 April 2025
Interview and assessment date: 12 and 14 May 2025
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a natural organiser who loves creating memorable experiences and crafting great communications? Do you want to use your events and marketing skills to support a well loved charity that makes a real difference to the lives of local people and communities of south London? Join Pecan as our Events & Marketing Administrator, and help us deliver inspiring events, engage supporters and amplify the voices of our community.
This is a varied, hands-on role that supports Pecan’s marketing, communications and supporter engagement. You’ll help plan and deliver events ranging from corporate ‘thank you’ evenings to public challenge events, support social media content and website updates and keep our supporter materials and photo archive in shape.
You’ll be working closely with our small but passionate fundraising, communications and partnerships teams. Helping us create meaningful, memorable experiences for our supporters.
When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.
Main Responsibilities:
- Events: Plan and deliver our corporate Thank You event in Autumn 2025 and support a calendar of Challenge events including small internal and community events run by different teams.
- Marketing & Communications: Create and schedule social media posts to promote events and highlght supporter engagement. Ensure communications and marketing are regularly updated.
- Corporate Engagement: Help coordinate and host corporate site visits, and maintain data records of coporate contacts and activity on our database.
Key Requirements (specific skills, qualifications required):
- Strong experience of organising or supporting in-person events (e.g. fundraising, corporate or community)
- Confident using digital tools including Microsoft Office, and able to update websites (e.g. WordPress, and using tools like Eventbrite, Mailchimp or Canva)
- Excellent written communication and interpersonal skills - able to build rapport with a wide range of people
- Team player with a flexible and collaborative approach
Desirable knowledge/expertise
- Working or volunteering in a charity or community organisation
- Familiarity with CRM systems (e.g. Beacon, Salesforce, or contact databases)
- Basic photo archiving or content managment experience
- Knowledge of Peckham and the London Borough of Southwark
Please read the Job Description for more information.
Closing Date: Monday 28th April 2025, 9am
Interview Date: Tuesday 6th May 2025 or Wednesday 7th May 2025 (online), Details TBC
Start Date: ASAP
To apply please submit your CV and a short Cover Letter (maximum 1 page) explaining why you are interested in the role and how you meet the person specification by the deadline.
Please note that applications that do not contain both the CV and Covering Letter as described above cannot be considered. If you would like to discuss needs or adjustments to the recruitment process, we would be happy to support you. Please direct all recruitment queries to our careers email address.
The client requests no contact from agencies or media sales.
Thank you!
We are looking for a friendly and enthusiastic Grants Assistant with proven interpersonal skills and the ability to work as part of a small team. You will have the confidence to work independently, with the ability to manage and prioritise multiple tasks as well as contribute more widely to the team’s activities.
You will be hard-working, reliable and able to work collaboratively with a wide range of colleagues across both the Charity and with staff across different hospital departments, ensuring that the reputation of the Charity and the Charity Team remains high by always working in a professional manner.
This post provides a key supporting role in the administration of the Charity, and you will provide finance and administrative support to the grant management processes to ensure that applications, approvals and payments are up to date and accurate and comply with charity policy and legislation.
An important aspect of this role will be in supporting the Grants Manager to implement the Charity’s new Grants strategy and deliver a successful grant-funding programme across the Trust, working alongside colleagues to ensure positive outcomes and the wider sharing of good news stories about grant awards.
You will be a point of contact for all grant queries and may need to guide claimants to manage the process, requiring a “helping hand” approach where necessary.
The successful candidate will have experience in an administrative or financial role, which ideally will have involved using online financial systems or databases.
Experience in the charity sector and knowledge of grant award processes would be an advantage.
KEY JOB RESPONSIBILITES
- Processing grants-related payments, working alongside the Grants Manager and other finance teams in the Trust, to investigate and resolve any discrepancies.
- Exporting grant and payment information from the Grants system and assisting with the reconciliation of the grants and the accounts systems as required.
- Maintaining the grants database and other records as necessary, ensuring systems are kept up to date and correspondence for grant applicants and suppliers are filed and stored in accordance with appropriate Data Protection requirements.
- Assisting in the processing, monitoring and follow-up of charity grants, including corresponding with grant applicants to obtain appropriate information to support the grant making process.
- Produce monitoring reports for the Senior Management Team and Grants Manager.
- Provide support and guidance to NUH staff and to the Charity’s fund advisors, offering advice on appropriate charitable funds expenditure in line with Charity Guidelines and the Charity Commission’s donor intent guidelines and legislation.
- Liaison with hospital staff and charity fundraisers in relation to donor intent, including assisting with the fulfilment of Charity Grants and procurement of small items.
- Be the first point of contact for small grants, participating in Trust engagement and providing support to applicants and grantees as required. Deputising with the administration of the grant applications and awards process in the absence of the Grants Manager.
- Undertake other work in support of the Charity’s objectives and any other duties identified by the Charity Executives and/or Grants Manager.
GENERAL DUTIES
- Providing effective day to day administrative support covering the Charity phone line and jointly monitor the Charity Grants inbox ensuring all emails are answered or distributed as required.
- Providing cover arrangements in relation to general charity administration including opening post, ordering stationery, credit card purchasers, receiving and counting donations (cheque and cash) from staff and other donors in accordance with charity procedure.
- Meet and greet donors and visitors as required, and ensuring that a customer-focused approach is adopted at all times to maximise the opportunities of encouraging donor giving.
- Assisting new members of staff and providing absence cover for other Finance team members as agreed from time-to-time.
- Participating in external and internal annual audits as required.
- Working within legal and charity guidelines.
- Participating in and contributing to own Personal Development Review.
- To carry out any other duties that may reasonably be required.
If you would like to chat more about the role, please contact Lisa Halsall at Nottingham Hospitals Charity.
The client requests no contact from agencies or media sales.
Thank you!
We are seeking a candidate with a keen interest in national healthcare policy to provide a crucial underpinning role that supports and enables the policy managers and policy officer to deliver the Academy’s committee and wider policy and influencing work. This is an ideal role for someone who is driven by the desire to influence positive societal change through gaining experience in a complex national policy environment. The role would suit either a recent graduate looking to gain experience or a career administrator who enjoys a busy role in a small organisation.
The client requests no contact from agencies or media sales.
Thank you!
Could you use your challenge events experience to deliver exceptional supporter experiences and generate vital income for a much-loved air ambulance charity?
Role Title: Challenges and Events Officer
Salary: £24,509 - £31,193 (depending on experience)
Contract: Full time, Permanent – some weekend and out of office working will be required
Location: Hybrid - Magpas HQ, Alconbury Weald with travel across Cambridgeshire, Bedfordshire and surrounds & homeworking.
Reports to: Corporate, Community and Events Manager
Magpas Air Ambulance are looking for a driven and organised Challenges and Events Officer to join our Corporate, Community and Events Team. This is a key income-generating role, responsible for the planning, promotion, and delivery of a portfolio of challenge and fundraising events – including third-party, virtual and flagship events.
The postholder will work closely with colleagues and external partners to deliver exceptional supporter experiences that inspire participation, encourage fundraising, and maximise income for the charity.
You’ll need solid project management skills, strong supporter stewardship instincts, and a good understanding of how digital channels can be used to recruit, engage, and motivate fundraisers.
While you’ll be supported by our Digital Fundraising Officer, you’ll be responsible for developing and delivering a comprehensive marketing and recruitment plan – combining digital campaigns with in-person promotion and outreach at events and through partner networks.
This role would suit someone with some experience working on charity challenge events who is ready to take the next step in their career – bringing their knowledge, creativity and energy to a role where they can work with autonomy, ownership and impact.
Role Summary:
- Lead the planning, promotion and delivery of a portfolio of fundraising challenge events, including third-party, virtual and flagship activities
- Create and deliver inspiring supporter journeys that encourage participation, increase fundraising and build long-term engagement
- Develop digital-led recruitment and marketing plans, working closely with our Digital Fundraising Officer and wider communications team
- Deliver excellent project and event management, from logistics and risk management to supplier liaison and on-the-day delivery
- Use data and insight to monitor event performance, optimise campaigns and grow income year on year
To be successful in this role, you will have:
- Proven experience in organising or supporting fundraising or challenge events
- A track record of achieving income targets and maximising fundraising potential
- Excellent organisational skills and the ability to manage multiple projects and deadlines
- Strong interpersonal and communication skills, with confidence engaging supporters and stakeholders
- An understanding of digital marketing tools and a willingness to contribute to digital content and campaigns
- Experience using CRM systems (ideally Donorfy) and using data to inform decisionmaking
- A proactive, positive and flexible approach – including willingness to work occasional evenings and weekends
- A full UK driving licence and access to a vehicle
All offers of employment are subject to a Disclosure and Barring Service (DBS) check.
Closing date: 29th April 2025
Interview date: 6th May 2025
Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.
Interested?
If you would like to find out more, please click the button to be directed to our website, where you can complete the application process.
We operate a hybrid working policy, giving flexibility to work from home and the office while meeting the needs of the Charity, following COVID-19 safe working practices. Please make sure that any application clearly demonstrates that you live or will be living within a commutable distance of the main place of work.
We offer a range of benefits including an employee Assistance Programme, generous holiday entitlement, staff survey, access to occupational health services, flexible working, learning and development opportunities, long service awards, social events, supportive working culture and staff car parking.
Magpas Air Ambulance is committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Trustees. We aim to create an environment where everyone can be the best they can be, where they feel welcome and are free from bias and discrimination. We encourage applicants from diverse backgrounds to apply.
Magpas Air Ambulance is committed to the Armed Forces Covenant and as such welcomes members of the Armed Forces to apply.
If you do not hear from us in 2 weeks from the closing date, unfortunately this means you have not been shortlisted to the next stage of the selection process.
We request no contact from agencies or media sales.
Thank you!
Home Based within Essex or Hertfordshire
Closing date: Tuesday 6th May
Panel interviews: Tuesday 13th or Wednesday 14th May
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Fundraising Engagement Manager with great personality and team ethic to join our Regional Fundraising team.
This is a role of variety, opportunity and innovation, and we are looking for someone who embraces change and constantly strives to achieve more.
You will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Regional Engagement’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.
We are lucky enough to have some of our most committed supporters in the area, but there is still so much opportunity to grow support across the counties. You will have an incredible opportunity to build relationships with not only those who have been supported by the charity, but our incredible services team members who support children and young people treated out of University College Hospital and Great Ormond Street hospital.
Candidates should live within Essex & Hertfordshire, in one of the following postcodes: Essex: CM; CO1-9; CO11-16; IG (except IG11); RM & SS and Hertfordshire: AL1-10; CM21-23; EN6-8; EN10-11; HP1-4; SG1-14 & WD.
Candidates who live outside of these areas should highlight an intention to relocate to the area in their covering letter for their application to be considered
This role is subject to a criminal record check. In the event of a successful application a basic record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in our Role Details document.
- To plan, monitor and report on your budgeted income with a constant eye on contingency planning to ensure annual targets are achieved
- To steward our most committed supporters and deliver legendary supporter experience
- To be a key, valued member of your regional team and UK wide team.
- To identify, cultivate and secure partnerships and donations within your area
- To work with your local service team/s to build and maintain strong and effective working relationships
- To be the first point of contact for service user families, to offer opportunities to them and their networks to engage with the wider charity as they would like I.e. fundraising, volunteering, sharing their story
What do I need?
- A proven track record of delivering amazing customer experiences
- Experience of relationship management in either a charity or corporate setting
- Ability to work within a financial target-based setting, and experience of reaching/exceeding set targets
- Demonstrable experience of winning new business
- Experience of managing own workload
- Proven ability to manage/complete projects
- Able to ‘make the ask’ for support and to influence/negotiate
- Have a full UK driving licence and access to a car (including business insurance)
- Have a sufficient Broadband connection
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- Natural storyteller
- Strong prioritisation skills
- Great communicator
- Great at spotting opportunities
- Influencing/Negotiating
- Compassion
- Integrity
- Team player
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
To arrange an informal chat, please contact Alex O'Connell.
#ShowTheSalary #NonGraduatesWelcome
Thank you!
If you're looking for a varied role in a professional membership body that champions good governance and supports learners at every stage, this Learning and Development Administrator role could be the ideal next step in your career.
Salary: £28,500 per annum
Employment type: Maternity cover until May 2026
Hours: Full-time, 35 hours per week
Working arrangements: Hybrid – 3 days per week office based
Location: London
About the Organisation
Our client, a well-respected professional membership body is dedicated to setting industry standards and supporting career progression through high-quality qualifications and assessments.
About the Role
As Learning and Development Administrator, you’ll be supporting the delivery of the Institute’s certificated and training programmes. This includes managing logistics for both online and in-person courses, providing support to learners and tutors, and helping to ensure a smooth learner journey from registration to certification.
You’ll be working closely with the Learning and Development Lead, tutors, and wider education colleagues to keep everything running like clockwork – whether that’s starting webinars, onboarding new students, raising POs, or updating content in the Learning Management System (LMS).
Key Responsibilities
- Set up and facilitate training courses and webinars, including joining instructions and materials
- Act as the first point of contact for learner queries and tutor support
- Monitor forums and LMS activity, ensuring engagement and accuracy
- Raise POs, process invoices, and manage contracts for SMEs and trainers
- Ensure evaluations are collected and feedback is used for continuous improvement
- Maintain records and manage course logistics using LMS and CRM platforms
- Support internal collaboration and ensure content is accurate across channels
- Experience in an administrative role within an education or training setting
- Strong understanding of how LMS platforms are used to deliver learning
- Confident communicator who can support students and tutors alike
- Excellent attention to detail, with the ability to prioritise and stay organised
- Experience working with SMEs, trainers or tutors is highly desirable
- Some exposure to learning content or curriculum is a bonus, but not essential
- Please send your CV and a tailored covering letter addressing the job description.
- We're looking for someone who can demonstrate an understanding of delivering education programmes and who thrives in a customer-focused, operationally busy environment.
- One in-person interview at the organisation’s London office.
- There may be a short task to assess written communication and attention to detail.
- Wednesday, 30th April 2025
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Thank you!
Part time 15 hours per week [over 7 days to include Sundays]
£24,700 FTE - £10,013.51 pro rata
Location - Leigh-on-sea Shop
We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.
We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Leigh-on-sea Shop. Are you self-motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.
We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role?
You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.
It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.
If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.
This vacancy closes at midnight on Friday 9th May 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Friday 25th April onwards.
Interviews will be held on a date to be confirmed.
IN2
Thank you!
£24,700 FTE - £15,020.27 pro rata
Location - Castle Bromwich
We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.
We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Castle Bromwich shop.
Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.
We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role?
You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.
It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.
If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.
This vacancy closes at midnight on Monday 12th May 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Monday 28th April onwards.
Interviews will be held on a date to be confirmed.
IN2
Thank you!
Part time 22.5 hours per week [to include Sundays]
£24,700 FTE - £15,020.27 pro rata
Location - Brand New Shop Alvaston
We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.
We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Brand New Alvaston Shop. Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.
We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role?
You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.
It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.
If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.
This vacancy closes at midnight on Friday 9th May 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Friday 25th April onwards.
Interviews will be held on a date to be confirmed.
IN2
Thank you!
Join us at The Royal British Legion as a Corporate Partnerships Officer for 12 months on a fixed term contract and play a key role in supporting veterans and their families. Reporting to the Corporate Partnerships Manager, you will be instrumental in managing and nurturing long-term, mid-value corporate partnerships across various fundraising streams. Your responsibilities will include maximising funds raised, processing financial transactions, supporting higher-value partnerships, maintaining accurate records, and coordinating partnership communications to raise awareness and engagement.
We are looking for candidates with strong administrative skills and experience in customer-focused roles, as well as proficiency in database systems and report writing. Whether you’re making a transition from the private sector or looking to start your fundraising career within the corporate sector, this opportunity provides an exciting entry into our Corporate Partnerships team. With an exciting change programme underway within Fundraising, there’s never been a better time to join us, with a strong pipeline of corporate prospects and plenty of opportunities for professional growth and development.
If you have excellent communication, interpersonal, and customer service skills, along with great organisational abilities and a team-oriented approach, we’d love to hear from you.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays), increasing with service
- Very generous pension contributions, with Employer contributions ranging from 6% to 14%
- A range of flexible working options may be available, depending on your role and the needs of RBL.
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- A range of courses delivered by learning specialists to support your development goals and objectives.
- Opportunities to volunteer.
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Thank you!
Are you passionate about User Research?
We are looking for a User Research Officer to join our Continuous Improvement Team in England. This is a 12 month contract opportunity.
We are a friendly, collaborative team that works with funding teams across England, and colleagues from the wider organisation, to support continuous improvement.
We work with people to identify and deliver improvements to our funding programmes, systems, processes, knowledge and skills. We are passionate about continuously learning and improving to maximise our impact for communities across England.
This is an excellent opportunity for a user researcher who is passionate about understanding user experience and influencing change for both customers and colleagues.
Key responsibilities
This role requires a highly motivated person who is able to build excellent working relationships with people and teams across the Fund. The successful candidate will design and lead on a wide range of different types of user research. The types of research may include:
- Understanding and supporting the improvement of our funding programmes, processes and internal grant making system
- Targeted research with minoritised communities to better understand barriers to our funding
- Discovery of user needs to inform a Learning and Development plan
Interview Date: Tuesday 6 May - virtual
Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. You can be based anywhere in England to ensure easy access to all of our England offices. Our England offices are based in Birmingham, Exeter, Leeds, London, Manchester and Newcastle.
Essential criteria
- Experience of planning and designing research that is appropriate, inclusive and ethical
- Experience of how to use different research techniques to understand situations or problems
- Strong analytical skills to interpret data and create clear, actionable findings
- Excellent communication skills, with the ability to connect with diverse audiences and present insights effectively
- A values-driven mindset, passionate about the Fund’s mission
- Ability to work flexibly and handle multiple competing priorities within a small team
Desirable criteria
- A good understanding of grant giving/ not for profit sector and the customer facing services needed
- Experience working within a multi-disciplinary team
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
Non Charity Employer
501 - 1000
It starts with community.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of role
To create engaging content and communications for our charitable services, fundraising and internal communications across all our channels. The role is a critical part of Thrive’s new strategy as we move towards a more digitally focussed and data driven approach to marketing, raising awareness and influencing the sector.
Job Description
Thrive’s vision is that gardening is actively encouraged as part of personal health and wellbeing management and Social & Therapeutic Horticulture (STH) services are available wherever people live.
We are looking for a creative, dynamic and enthusiastic member of the Communications and Marketing Team who can support us in the development and delivery of Thrive’s communication and marketing strategy and boost our awareness and engagement using both online and offline channels.
Broad Outline of Key Responsibilities –
• Creating web pages and managing content and assets such as video, images, case-studies
• Supporting the delivery of internal and external email newsletters; creating content, managing email lists, automations and segmentations
• Translate media stories into compelling content across channels to grow audience understanding of the charity and consideration to support
• Attend external events to network and represent Thrive
• Monitoring channels and producing regular reports on performance from analytics
This a versatile role, encompassing skills and experience across digital marketing, content creation, press and media as well as social media. So you will need to be creative, have a passion for storytelling and identifying and writing engaging content across all our channels.
If you are a confident marketeer and have experience of working in a comms and marketing environment, we can offer you a rewarding challenge.
For the full job description and person specification, please download the information pack
To Apply:
Please send your CV and a covering letter explaining how you meet the person specification, to recruitment by 30th April. Interviews will be held w/c 5th May.
We are operating a rolling programme of recruitment, so we encourage you to apply as soon as possible.
The client requests no contact from agencies or media sales.
Thank you!
We are 4 Day Week employer
Purpose of the role
To lead on corporate partnerships and support the other areas of income generation, including trusts and foundations fundraising and service development. This role will have a national remit and work closely with Brook’s Executive Team and colleagues across the organisation to support business growth and innovation through effective management of existing and new partnerships.
Essential criteria
- Proven experience of securing effective and successful corporate partnerships within the charitable sector.
- Significant experience of securing funding and generating income through charitable trusts, foundations or other funding bodies and partnership working.
- Outstanding communication skills at all levels, with the ability to build successful relationships with a range of partners, including corporate/ business partners
- Good financial understanding and ability to develop and present budgets and financial information.
- Knowledge of corporate/ charitable relationships and the added value these can bring to both partners.
To learn more about the role and person specification please read the attached 'role specification' which can be found on the application form.
About the role:
- Hours: Full Time 37.5 Hours per week
(Upon completing your probationary period, you will be eligible to join the 4 Day Week program, which allows you to work 20% fewer hours without a decrease in salary)
- Contract: Permanent
- Location: Liverpool OR London
- Salary: £37,000 (Plus LWA if applicable)
- Closing date: 30/04/2025
- Application Tip: Ensure your supporting statement refers to the person specification as this will assist in a successful sift through to the interview stage.
About Brook:
Brook is the UK’s leading sexual health and wellbeing charity. We are committed to changing attitudes, challenging prejudice and championing equality.
Our unique combination of clinical services and education programmes are designed to meet individual needs and instill positive behaviours that influence their whole lives. Our digital solutions help us reach even greater numbers of young people and professionals, and our expansion into all-age services ensures that whole communities can benefit from our inclusive, non-judgmental approach to sexual and reproductive health.
We are continuously listening to and learning from our service users and the communities we support. We amplify the voices of those who face barriers to access, ensuring that sexual health remains high on the political agenda and that law, policy and practice is aligned with what they need.
Benefits of working for Brook:
- 4 Day Week (Working 20% hours less without salary decrease)
- Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
- Sick pay (from 3 up to 12 weeks fully paid)
- Flexible working
- Gratitude scheme
- Assisted purchase scheme
- Cycle to Work up to £1k
- Employee Assistance Programme (EAP)
- Long service awards
- Maternity and paternity pay
- Pension scheme – with contributions matched up to a maximum of 4%
- Training and development opportunities
- Coaching
Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.
Please note: internal applicants with live sanctions will not be considered for this role.
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible.
Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role.
Thank you for your interest in working for Brook.
Brook Safeguarding with Purpose
Working with People Safely. Safe Place, Safe People.
