Customer Jobs

Exciting Opportunity: Curriculum Manager at St John's College, Brighton

St John's College, based in Brighton, is seeking a dedicated and passionate Curriculum Manager to join our dynamic team. This is a fantastic opportunity for an experienced professional to play a key role in driving the quality of teaching, learning, and assessment at our college.

Key Responsibilities:

• Line Management: You will be responsible for managing a team of teachers, including overseeing sickness, holidays, and conducting regular check-ins.
• Quality Monitoring & Improvement: Take the lead in quality monitoring processes, including observations of teaching and learning, moderation, and continuous improvement activities.
• Data Gathering & Reporting: Work closely with the Deputy Head to gather the necessary information to contribute to the College's Self-Assessment Report (SAR) and Quality Improvement Plan (QIP).
• Leadership Contribution: As a member of the leadership team, you will work alongside the Head of College in implementing St John's strategy and business plan. This includes monthly attendance at leadership meetings to support decision-making and continuous development.

Why St John's College?

At St John's College, we are committed to providing an inspiring environment where both staff and learners can thrive. We offer a supportive and collaborative work culture, competitive salary, and the opportunity to make a real impact on the future of our learners.

About St Johns College

St. John's is a non-maintained specialist provision, working with autistic people, the majority of whom also have learning disabilities. Some of our learners have co-occurring conditions such as epilepsy, hearing or visual impairments, or mental health needs. We also support autistic learners who have an additional profile of Pathological Demand Avoidance (PDA) syndrome.

Who Are We Looking For?

The ideal candidate will have strong leadership skills, a commitment to educational excellence, and experience in curriculum management and quality assurance. You will be an effective communicator, dedicated to supporting and developing both staff and learners, with the ability to influence change and drive improvement.

Apply Now!

If you are passionate about education and eager to make a difference in autistic young people's lives, we want to hear from you. Join us at St John's College and help us continue our mission of delivering high-quality education.

Closing Date: Sunday 27th April 2025

Shortlisting Date: Monday 28th April 2025

Interview Date: Friday 2nd May 2025

Start Date: June 2025 or earlier

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

The Sunday Times Best Places to Work 2024

MAIN PURPOSE OF JOB:

 To work within the admin team to help provide administration support and to support our receptionists answer a busy switchboard within the department under the direction of the PA to The Chief Executive/Admin Manager. 

ABOUT THE JOB:

An experienced and capable administrator with excellent literacy, numeracy and organisational skills, you will work within the admin team to assist with data entry, respond to correspondence via email or formal letter (you will need an aptitude for letter writing), process incoming and outgoing mail as and when needed.  You may, on occasion, assist other teams within The Trust with their duties.

Reception tasks will include answering all incoming telephone calls promptly, meeting and greeting visitors to reception and assisting with data entry and correspondence.

A good telephone manner is essential, together with excellent literacy and IT skills, coupled with the ability to work to tight deadlines, often under pressure.

This is a sensitive role which requires an individual with the ability to handle confidential information and empathise with our clients.  In addition, a compassionate, professional public image and the ability to liaise and communicate at all levels with sincerity, warmth, efficiency and flexibility is essential.

To liaise with all other staff of the Trust in a flexible manner.

Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.

Are you a highly motivated and dedicated Communications professional looking for a role where your skills can make a real difference? The Catholic Diocese of Portsmouth is seeking a Communications Manager to lead its communications function and ensure effective, engaging, and mission-focused messaging across our Diocese. This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.

Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.

The Communications Manager is responsible for developing and implementing effective professional internal and external communications strategies for the Diocese to support the Diocesan Bishop and senior leaders as part of the Mission of the Church. You will lead and manage a small, dedicated communications team of two direct reports: Creative and Digital Communications Officer and Webmaster.

As Communications Manager you will oversee the Diocese’s media relations including proactive engagement with journalists and responding to press inquiries. Produce high-quality written and visual content, including newsletters, social media posts, and annual reports. Manage and enhance the Diocese’s digital presence, including website and intranet development. Support key diocesan campaigns and initiatives to increase engagement and giving. Represent the Diocese at events, with occasional travel across the Diocese including the Channel Islands. Some out-of-hours availability is required and a full clean driving licence and access to own transport. This role ensures consistency and professionalism in all communications, to promote the Diocesan vision of bringing people closer to Jesus Christ through his Church.

The postholder will work closely with the Chief Operating Officer and senior leadership team to support the Diocesan 10-year Mission Plan, ‘You Will Be My Witnesses.’

This role is based at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA. Offering a competitive salary of £45,000 - £48,000 depending on experience, working 37.5 hours per week. Employee benefits include 25 days holiday plus bank holidays, life assurance and employee wellbeing, contributory pension scheme, free onsite parking.

If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.

Come and be part of our mission!

1. Main Duties

Communications Strategy

• Design, develop, and implement the Diocese’s Communications Strategy which is fully aligned with the Diocese ten-year Mission plan.
• Research and identify appropriate methods and channels including secular and religious media to raise the Diocese’s profile and in turn that of the Catholic church.
• Collaborate with partners, such as the Bishops Conference of England and Wales to help shape and influence public policy aligned with Diocesan objectives.

 External Communications

• Proactively identify opportunities for promoting positive news about the work of the diocese and enabling the Diocesan Bishop to contribute to thought leadership and public debate on relevant policies.
• Drafting material appropriate for publication.
• Arranging video to support key diocesan publications such as Bishops Pastoral Letters.
• Build and develop the Diocese’s links with press and media to support strategic objectives.
• Act as the point of contact for sensitive news, advising the Bishop and senior staff about media handling.
• Act as the Diocesan spokesperson when required, providing a positive and supportive representation of the Catholic Church and the Diocese.
• Develop and implement a Crisis Communications Plan, crafting media statements and briefing senior colleagues on media lines to take.
• Organise media training for senior clergy and lay leaders as required.
• Work with Bishops Office to deliver the weekly E-News, being responsible for editorial control and compliance with relevant regulations, e.g. copyright law
• Work with parishes to support our stewardship journey, including developing compelling good news stories about the work of the Catholic Church.  

Internal Communications

• Work closely with HR to Oversee and improve the management of internal communications to foster transparency and engagement.
• Take overall responsibility for organising monthly team briefings for the department of Administration and for other ad hoc events involving parish employee’s clergy and volunteers.
• Manage communication channels such as the intranet, regular newsletters, and staff briefings to ensure alignment with Diocesan values and goals.
• Work with Bishops office on key publications such as the annual directory.  

Website and Digital Presence

• Oversee the ongoing improvements in the functionality of the Diocesan website, ensuring it is engaging, user-friendly, up to date and supports the Bishop’s vision.
• Introduce interactive and video content to enhance user experience.
• Support parishes in developing and maintaining their local websites.

 Support to Key Departments

• Collaborate with key departments to design and implement tailored communication strategies. For example, Safeguarding.
• Provide tools, templates, and guidance to ensure consistent and effective messaging across departments.
• Act as ‘brand champion’, developing, overseeing and implementing brand guidelines to professionalise and standardise all external communications output, whether it emanates from within or outside the Communications department.
• Build and maintain strong positive working relationships across the DSAS and wider Diocese to support the successful delivery of the communications strategy'

Meeting Attendance and Reporting

• Attend meetings of the Finance Audit and Risk Committee and any other meetings required, to provide briefings, regular written reports and seek approvals as needed from the Board of Trustees about Communication related matters.
• Support the work of Multidisciplinary meetings that may be called form time to time to deal with extraordinary events.
• Attend in person meetings in parishes across the Diocese where sensitive matters indicate that an in-person meeting is preferable.
• Professional approach to Online meetings.

Team Management

• Provide leadership, direction, and line management to the Communications team, ensuring objectives are met.
• Conduct regular one-to-one meetings and annual performance appraisals.
• Promote collaborative working within the team and across the Diocese.
• Monitor and evaluate team performance against individual and collective objectives.

 Ad Hoc Duties

• Carry out additional duties as requested by the Bishop, senior clergy, or the Chief Operating Officer.

2. Values

• Maintain the ethos and values of the Catholic Church, positively promoting its teachings and activities.
• Role model the Diocese’s core values of integrity, dignity, excellence, accountability, and stewardship.

Communications Manager - Person Specification

Competence, Expertise and Knowledge:

Essential

• Bachelor’s degree in journalism, strategic communications, or equivalent.
• Minimum 5 years’ experience in communications at a senior level, ideally in a mission-focused, charity or public sector organisation.
• Demonstrate excellent levels of written and verbal communication, with the ability explain complicated issues fluently and persuasively.
• Capable of Analysing complex situations and provide advice to senior managers.
• Contributing to resolving the problem with the ability to anticipate and resolve problems before they arise.
• Demonstrable experience developing, managing and motivating teams/individuals to ensure success
• Proven experience in developing and implementing communication strategies.
• Comprehensive understanding of the modern media landscape.
• Experience in crisis communication planning and response.
• Advanced proficiency in Microsoft Office and CRM platforms.
• Numerate and Excellent writing and presentation skills.
• Understanding of relevant legislation including data protection and copyright.
• Knowledge of and commitment to the teachings of the Catholic Church, and a positive approach to work.
• Experience in budget management.
• Some out-of-office hours may be required on an ad hoc basis.
• Must be able to travel across the Diocese, including the Channel Islands.
• Full Clean Driving Licence and own transport.

Desirable

• Membership of relevant professional bodies such as Chartered Institute of Public Relations, Chartered Institute of Journalists.
• Experience in working with and managing volunteers.
• Experience in Charity sector communications.

How to Apply

Please send a comprehensive and up to date Curriculum Vitae with a covering letter setting out your suitability for the role and motivation in applying (no more than 2 sides A4).

The Diocese of Portsmouth is an equal opportunities employer and welcomes applications from all who support the ethos and values of the Catholic Church.

Closing date is Saturday 3rd May 2025, at 6.00 pm.

Interview Details

You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.

Appointment

Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.

You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.

This position is subject to the completion of an initial probationary period of six months.

MARKETING OFFICER 

Reports To: Campaigns and Digital Marketing Manager
Hours:Full Time (9am to 5pm, Monday to Friday, 35 hours per week)
Location: The Frances Hay Centre, Banbury (Hybrid Options Available)
Salary:£26,500 to £28,000 per annum (depending on experience) 

We’re Dogs for Good. We bring people and dogs together to help make everyday life possible. As part of our ambitious five-year strategy to support over 4,000 people a year by 2028, we’re expanding our marketing and communications team and looking for a passionate and dynamic Marketing Officer to help us share our impact.

In this role, you’ll support marketing campaigns, content creation, and digital activities to engage key audience groups. You’ll manage marketing assets, coordinate paid media, update the website, and assist with campaigns and events. Your creativity, communication skills, and attention to detail will help ensure our marketing efforts are effective and impactful.

If you’d like to join our small but ambitious marketing and communications team, we’d love to hear from you.

If you are interested in applying for the role, please visit the 'Current Vacancies' page on the Dogs for Good website, where full application instructions can be found.  Please note we can only accept applications when accompanied by a completed Dogs for Good Equal Opportunities Monitoring Form.

The closing date for applications is 9am on Tuesday 22 April 2025. 

First interviews will be held on Wednesday 14 May 2025.

Partnerships Executive (Interim)

The Partnerships Executive plays a key role in developing CST’s commercial relationships. Their primary responsibility is to secure conference exhibition sales to meet budget targets and manage all aspects of the exhibitor experience from prospecting to on-the-day support, to post-event communications. They also manage listings in the Directory of Services and work closely with the Partnerships Manager to support the prospecting process.

Reporting to: Partnerships Manager

Key responsibilities

1. Ensure that exhibition sales targets are met for each CST conference.

2. Maintain the CRM for commercial organisations, including creating and managing prospect groups and executing effective exhibition sales campaigns.

3. Create and maintain relevant webforms.

4. Provide excellent end-to-end support for exhibitors, including in person at larger conferences to ensure that all exhibitors’ needs are met on the day.

5. Gather feedback from exhibitors on the quality of their experience and report on what worked well and areas for improvement following each event.

6. Maintain and update marketing collateral to support CST’s commercial activities such as brochures, floorplans, briefings and manuals.

7. Cross-promote the Directory of Services to exhibitors along with other opportunities to work with CST where relevant.

8. Manage the sales and onboarding process for the Directory of Services, including overseeing the references, undertaken by a third party, sending out agreements and liaising with the marketing team on the promotion of new suppliers.

9. Support the Partnerships Manager in the development of the commercial pipeline for CST partnerships by holding initial meetings with new prospects and identifying opportunities for engagement.

Skills and Qualities of Applicant 

• Excellent customer facing skills
• Good communication
• Strong organisation skills and good attention to detail
• Independent worker
• Proactive and takes initiative
• Creative and solutions oriented
• Approachable and friendly
• A helpful team player
• Background and Experience 
• Sales experience appreciated •
• Target oriented
• Events/service industry experience beneficial

Closing date: Midday 7th April 2025.

Shortlisted candidates will be interviewed via Microsoft Teams on 16th April 2025 with 2nd stage interviews via Microsoft Teams on 17th april 2025. 

Contract start Date: 2nd June 2025.

We reserve the right to close the advert early dependant on candidate responses volume.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work. 

Location: Ground Floor Shop Premises, 22/24 Parkway Camden Town, London, NW1 7AA

Hours: 40, five days over a seven-day rota

About the role

We have a fantastic opportunity for a Shop Supervisor to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness. 

As a Shop Supervisor, you will support the Shop Manager and Assistant Shop Manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.

This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression. 

About you

To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector.  You will be committed to Crisis’s values and mission to end homelessness. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage. 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working 

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Tuesday 8 April 2025 at 23:55

Interviews will take place w/c 21 April 2025

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success.  We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team, to discuss how we can help.

Are you interested in a career in data and looking for your first step? If so come and join our team and contribute to the incredible work that we do across Sue Ryder.

As Database Assistant you’ll be a key team member of a busy Supporter Data & Insight team, providing administrative support to the Head of Department and other team managers. You will also be:

• Helping to keep fundraising database clean
• Writing back to the system all mass communications we’ve had with our supporters
• Matching different sets of files
• Administrative support for the data team

This is an excellent opportunity for someone beginning their career in data to work alongside an experienced, friendly team learning about all aspects of Supporter Care, Data and Fundraising compliance.

To hit the ground running ideally you will have excellent communication skills and the ability to organise and prioritise a busy workload. You will have experience of using Microsoft Excel and experience of working with databases would also be an advantage. What is essential is to be a team player with an enthusiasm for fundraising in order to succeed in the role and progress your career with us.

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Access to Employee support programme
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
- and lots more. Please visit our careers website for the full list.

Closing date:14th April
Interview date: 25th April
we’ll contact you if you’re shortlisted. This will be a virtual interview. (Excel test + Interview)

If we find a suitable candidate we may close the listing early

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.
Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

 

At Birmingham Hospice, our teams are committed to improving the quality of life for people living with life-limiting conditions and supporting their families and loved ones during one of the most challenging periods they’ll ever face.

Within the ICT team, we aim to ensure that our organisation and our colleagues can work capably and efficiently. Our perfect colleague should have a wealth of knowledge spanning various technologies and ability to use these skills to track, troubleshoot and deliver five-star solutions, while meeting SLAs.

You'll be on the move—traveling across the city to shops, hospices, and homes to deliver hands-on, face-to-face IT support and therefore, this role requires flexibility, including occasional flexibility in working hours required to support some of our colleagues and work locations.

From managing field service tickets end-to-end, to optimising network and server maintenance, you'll ensure seamless tech operations. You'll collaborate with fellow professionals to refine troubleshooting processes, document key activities, and keep our systems running smoothly, and provide accurate insights and solutions to drive continuous improvement, growth and efficiencies in our service.

If you’re keen on the varied nature of the role, and if developing over time through our development resources and peer learning aligns with your own personal growth mindset, we’d love you to apply.

The following qualities/experience are essential:

· Advanced in-depth Windows 11 & Office 365 knowledge

· An independent, self-starter who consistently demonstrates a strong and productive work ethic, the utmost professionalism, and excellent communication skills.

· Demonstrable face to face and remote customer relationship skills and experience.

· Strong customer and delivery focus, with a desire to meet and exceed customer expectations.

· A highly collaborative and supportive approach and committed to teamwork at the highest level, to help others succeed, striving for achievements at personal, team and organisation levels.

· Capable of learning and adopting new skills and knowledge, and ability to pick up on technical and business challenges quickly.

· Desire to learn IT Infrastructure Domain knowledge/ expand current knowledge and expertise.

· Full, valid UK Driving Licence

To view the full job description for this role and to apply for this vacancy please visit our vacancies portal on our website.i

The London Mathematical Society has, since 1865, been the UK learned society for the advancement, dissemination and promotion of mathematical knowledge. As a registered charity, our mission is to advance mathematics through our members and the broader scientific community worldwide.

 About the role

As our Events and Marketing Administrator, you'll be at the heart of coordinating the bookings, sales, marketing, and operations of De Morgan House Conference Facilities. We estimate the role to be approximately 75% focused on sales and marketing activities and 25% on hands-on event support. Your role will be crucial in ensuring our clients, both internal and external, have exceptional experiences from start to finish.

 What You'll Be Doing:

 1. Conference Facilities (Sales):

• Engage with Clients: Respond promptly to enquiries, manage bookings, and ensure seamless event coordination.
• Build Relationships: Establish and nurture relationships with key clients, offering top-notch service.
• Showcase Our Venue: Conduct venue show rounds for clients and event agents. 

2. Conference Facilities (Marketing):

• Promote and Engage: Manage our social media accounts, run lead-generating campaigns, and engage with our audience.
• Drive Marketing Initiatives: Carry out marketing drives, research competitors, and develop new event packages.
• Network and Collaborate: Attend networking events, maintain relationships with venue finding agents, and distribute marketing materials.

 3. Operational Venue Support:

• Hands-On Event Support: Assist with AV needs, room setup, catering, and be the go-to contact for clients during events.
• Reception Duties: Greet clients, manage internal room bookings, and provide access to visitors.
• Facilities Support: Step in for the Head of Conferences & Buildings when needed, and take on keyholder responsibilities.

Who We're Looking For:

 Knowledge and Understanding:

• Familiarity with the operations of a conference venue or similar hospitality environment.
• Awareness of health and safety policies and front-of-house reception duties.
• Knowledge of the not-for-profit or academic sector is a plus.

 Skills and Experience:

• Experience in a customer-facing role within a conference venue.
• Proficiency in event sales, marketing, and digital marketing.
• Competence with AV equipment and presentation setups.
• Strong skills in Microsoft Office and room booking software (Rendezvous is a bonus).
• Knowledge of SEO and experience supervising contractors.

 Personal Attributes:

• Highly organised with excellent time-management skills.
• Self-motivated, proactive, and responsible.
• A team player with the flexibility to collaborate and achieve shared goals.
• Ability to manage multiple tasks and stay calm under pressure.
• Strong interpersonal skills to build and maintain effective relationships.
• Confident, proactive communicator with a good level of literacy and numeracy.
• Quick problem-solver who exudes confidence and professionalism.

 The role will be based at our headquarters in De Morgan House, Russell Square, London. While the standard working hours are 9.30am to 5.30pm, Monday to Friday, flexibility is essential to meet the demands of our conference facilities.

Salary: Grade: Band 2 - £26,694p.a. to £28,541p.a plus £3,264 p.a. travel allowance

In person interviews will be held on Tuesday 22 April 2025

Ready to make a difference and be part of an exciting team? Apply now and help us create memorable events at De Morgan House!

The London Mathematical Society is an Equal Opportunities Employer. We are open to all applications and will ensure that all qualified applicants receive equal consideration for employment without regards to race/ethnicity, colour, national origin, religion, pregnancy, marital status, sexual orientation, gender identity/expression, age and disability.

Working with the Assistant Manager, you will recruit, train and support our incredibly loyal volunteers to ensure our shop runs smoothly and efficiently. You must be confident in promoting and showcasing what we do to increase the amount of people who are able to volunteer with us or donate stock.
 
You will be providing oversight on day to day activities, supporting with visual merchandising and planning strategies to increase stock quality and quantity to enable us to grow our business. 

As a Shop Manager, we need you to use your experience in retail management to make this store thrive in the community it sits in. Ideally you will be a local person with great connections and ideas in how best to sell and engage with our customers.
 
 Your great organisation skills along with an eye for attention to detail will guarantee smooth operations, allowing your team to come together and provide quality customer service.
 
Our Cheltenham shop is open Monday to Saturday from 09:00 till 17:00. Your normal working pattern may change each week, subject to the needs of the business.

Essential qualifications, skills, and experience:

• Retail management experience
• Commercial awareness to deliver sales
• Excellent interpersonal skills and the ability to build strong external relationships.
• Good IT skills and a basic understanding of finance
• Good people management skills
• Excellent customer service skills

It would also be great if you had:

• Full driving licence
• Experience of working with volunteers
• Experience of fundraising

We are looking for a friendly and enthusiastic Grants Assistant with proven interpersonal skills and the ability to work as part of a small team. You will have the confidence to work independently, with the ability to manage and prioritise multiple tasks as well as contribute more widely to the team’s activities.

You will be hard-working, reliable and able to work collaboratively with a wide range of colleagues across both the Charity and with staff across different hospital departments, ensuring that the reputation of the Charity and the Charity Team remains high by always working in a professional manner.

This post provides a key supporting role in the administration of the Charity, and you will provide finance and administrative support to the grant management processes to ensure that applications, approvals and payments are up to date and accurate and comply with charity policy and legislation.

An important aspect of this role will be in supporting the Grants Manager to implement the Charity’s new Grants strategy and deliver a successful grant-funding programme across the Trust, working alongside colleagues to ensure positive outcomes and the wider sharing of good news stories about grant awards.

You will be a point of contact for all grant queries and may need to guide claimants to manage the process, requiring a “helping hand” approach where necessary.

The successful candidate will have experience in an administrative or financial role, which ideally will have involved using online financial systems or databases.

Experience in the charity sector and knowledge of grant award processes would be an advantage.

KEY JOB RESPONSIBILITES

• Processing grants-related payments, working alongside the Grants Manager and other finance teams in the Trust, to investigate and resolve any discrepancies.
   
• Exporting grant and payment information from the Grants system and assisting with the reconciliation of the grants and the accounts systems as required.
   
• Maintaining the grants database and other records as necessary, ensuring systems are kept up to date and correspondence for grant applicants and suppliers are filed and stored in accordance with appropriate Data Protection requirements.
   
• Assisting in the processing, monitoring and follow-up of charity grants, including corresponding with grant applicants to obtain appropriate information to support the grant making process.
   
• Produce monitoring reports for the Senior Management Team and Grants Manager.
   
• Provide support and guidance to NUH staff and to the Charity’s fund advisors, offering advice on appropriate charitable funds expenditure in line with Charity Guidelines and the Charity Commission’s donor intent guidelines and legislation.
   
• Liaison with hospital staff and charity fundraisers in relation to donor intent, including assisting with the fulfilment of Charity Grants and procurement of small items.
   
• Be the first point of contact for small grants, participating in Trust engagement and providing support to applicants and grantees as required. Deputising with the administration of the grant applications and awards process in the absence of the Grants Manager.
   
• Undertake other work in support of the Charity’s objectives and any other duties identified by the Charity Executives and/or Grants Manager.
  
   

 GENERAL DUTIES
 

• Providing effective day to day administrative support covering the Charity phone line and jointly monitor the Charity Grants inbox ensuring all emails are answered or distributed as required.
   
• Providing cover arrangements in relation to general charity administration including opening post, ordering stationery, credit card purchasers, receiving and counting donations (cheque and cash) from staff and other donors in accordance with charity procedure.
   
• Meet and greet donors and visitors as required, and ensuring that a customer-focused approach is adopted at all times to maximise the opportunities of encouraging donor giving.
   
• Assisting new members of staff and providing absence cover for other Finance team members as agreed from time-to-time.
   
• Participating in external and internal annual audits as required.
   
• Working within legal and charity guidelines.
   
• Participating in and contributing to own Personal Development Review.
   
• To carry out any other duties that may reasonably be required.

If you would like to chat more about the role, please contact Lisa Halsall at Nottingham Hospitals Charity.

Working closely with the Executive Director, senior team members and trustees, we are looking for an Executive Assistant and Company Secretary who has knowledge and experience of working with senior management and trustees in the arts and/or charitable sector to support the effective governance and leadership of the organisation.

You will be highly organised, diplomatic, and proactive with good attention to detail.

Contract and Hours
Permanent, full or part-time, 1.0 (36.25 hours / 5 days) or 0.8 ( 29 hours / 4 days) per week, 9.15-5.30pm per day, including lunch break. Minimum two days per week are to be worked at Crafts Council office, with requirement to attend all relevant Board and committee meetings and key staff events.

Crafts Council aims to support flexible working and part time arrangements where it is appropriate for the role.

Salary
£28,000 to £34,000 gross per annum based on full-time working, dependent upon experience.

Location
Crafts Council Office and Gallery is based in Islington, London, with some hybrid / home working.

Role to Commence
As soon as possible from May 2025 onwards.

Reporting to
Managed by the Executive Director and supporting the Senior Management Team and Trustees.

Key Responsibilities

• Act as Company Secretary for board and committee meetings - Organise meetings, planning up to a year in advance and working with trustees to ensure availability
• Prepare papers, ensure that they are issued in a timely manner, draft minutes, keep log of follow up actions
• Support the Executive Director with email and correspondence
• Drafting responses and acting as a first responder, provide personal assistant duties and leadership administration, such as arranging internal and external meetings, travel itineraries and diary management
• Meeting preparation: Prepare agendas, gather necessary materials, and follow up on action items from meetings
• Support the Executive Director in drafting briefing documents, reviewing policy documents and providing succinct summaries
• Project support: Assist with project management tasks, including research, data compilation, and presentation preparation
• Make use of time-saving tools (AI) and ensure that Executive Office is run efficiently and productively
• Support Craft Council Executive team with administration duties, including diary management, presentation design, meeting and travel co-ordination and follow up, processing invoices and expenses
• Support with event management where required, e.g. board and staff away days
• Support the recruitment and induction of new trustees, ensuring that induction packs are up to date and accurate
• Provide administrative support to the Chairs & trustees as required
• Reconcile financial expenditure, such as credit cards, raise purchase orders and code invoices as required
• Be an ambassador for the Crafts Council and represent it at appropriate events
• Be discrete, maintaining confidentiality and being comfortable dealing with a wide range of people

Note: Board related meetings include Trustee meetings (4 per year), Finance Audit & Risk meetings ( 4 - 6 per year), Nominations and Remuneration Committee meetings (x 1 per year) and other Committees and Panels (as required).

General

The postholder will:

• Have a strong commitment to accessibility and social justice, ensuring that we are adhering to best practice

• Assist in developing and maintaining effective teamwork across Crafts Council

• Be flexible within the broad remit of the post

• Continuously seek ways to improve personal, team and business performance

• Attend and participate in Crafts Council performance, development, and training programmes

• Ensure that you comply with all Health and Safety regulations and safe working practice as required by current legislation and the Company’s Health and Safety and Safeguarding policies and practices

• Adhere to Crafts Council policies, procedures and code of conduct including in relation to GDPR

• Participate as an active and responsible member of the management team and contribute to the development of Crafts Council policies, strategies, business and operational plans

• Understand the importance of equality and inclusion in the workplace

• Always promote the highest level of customer experience

• Undertake any other duty which may be reasonably allocated

Deputy Shop Manager
Ilkley, West Yorkshire 

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As Deputy Shop Manager at our shop in Ilkley, you will lead a team of volunteers to raise funds to invest in achieving the charity’s goal to save lives in Yorkshire and portray the charity as a professional, credible brand which acts with integrity. You will also provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire.

Specifically, you will:

• Play an active part in running our shop in Ilkley, supporting the Shop Manager in implementing processes and ways of working.
• Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity.
• Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation.
• Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a positive retail environment.
• Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received).
• Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
• Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.

About You

To be considered for this role, you will need:

• To ideally be educated to GCSE level or equivalent but not essential.  
• Experience of managing people/volunteers including recruitment and development.
• To be highly organised with good time management skills.
• To be able to prioritise workload and meet deadlines.
• To be able to use own initiative.
• To be resilient and adaptable to change.
• To have good planning, guiding and motivation skills to successfully achieve targeted income is desirable.
•  A willingness and ability to occasionally travel across the Yorkshire region as needed for training sessions and team meetings.
•  A willingness and ability to safely lone work.
• A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
• A check on your employment history, by seeking two references
• A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
•  A DBS check

Please note, this role is not eligible for a visa sponsorship.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 8 April 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

About The Role

Join our team at the National Memorial Arboretum as a Visitor Services Assistant, where you’ll play a key role in creating a warm and welcoming experience for all visitors. As the first point of contact, you’ll provide friendly and professional customer service, ensuring that every guest gets the most out of their visit. Whether guiding visitors at the welcome desk, assisting volunteers, or offering helpful advice, your role will be vital in maintaining our reputation for excellence.

The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.

This is a customer-facing role where no two days are the same. You’ll be supporting the welcome desk team, answering visitor enquiries, and responding to feedback with care and professionalism. You’ll also help to promote activities such as guided tours, events, and donations, all of which contribute to the Arboretum’s continued success. A good knowledge of the site and its operations will be key, allowing you to share insights and enhance the visitor experience.

We’re looking for someone with excellent communication skills, a passion for delivering great customer service, and the ability to stay calm under pressure. Experience in retail, hospitality, or a similar customer-focused environment would be an advantage. This role also involves operating tills, handling cash and card transactions, and upselling visitor services to help generate income.

If you enjoy working with people and want to be part of a team that makes a real difference, we’d love to hear from you.

Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. This is a causal contract so will be 0 hours with flexibility to work over 7 days.

Employee benefits include -

- Employee Assistance Programme (EAP)
- Pension scheme subject to eligibility
- You are entitled to 28 days’ holiday per holiday year, including bank and public holidays. Your entitlement will be calculated on a pro rata basis, depending on the number of hours that you work.
- Annual leave should be used in the year it is accrued.
- Uniform will be provided (where applicable).

About the National Memorial Arboretum
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.

In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place – a living memorial that honours the dedication and sacrifice of our Armed Forces community.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.