Customer jobs

Location: Fully remote or hybrid (up to 50% on-site in Greenwich, London)
Hours: Full-time (37.5 hours per week) – job share or part-time considered
Application deadline: Applications reviewed on a rolling basis; early applications encouraged
Start date: As soon as possible

About the role

We’re looking for a calm, organised and proactive person to lead our student services and operations at Greenwich Music School.

You’ll be the key support role in a small, dynamic team—handling enquiries, scheduling lessons, coordinating student journeys, and helping improve the systems that support our work. This role blends people-facing service with behind-the-scenes structure and efficiency, all in support of high-quality, accessible music education.

You’ll be the only dedicated operations and student services team member, working closely with the co-founders (the CEO and Principal). There’s no wider admin team—so this is a role with real responsibility, variety, and scope to shape how things work. You’ll need to be comfortable working independently, making decisions, and managing your own workload, while staying closely aligned with our values and priorities.

It’s a great fit for someone who enjoys figuring things out, building processes from scratch, and improving how things work. You’ll need strong judgement, attention to detail, and the ability to keep calm in a changing environment. While the role involves plenty of day-to-day admin, it’s also an opportunity to shape how things work and improve them over time.

We admire the “manager of one” mindset (from 37signals)—someone who takes ownership of their work, communicates clearly, and doesn’t wait to be told what to do next.
 

Key responsibilities

 •  Be the first point of contact for new and enrolled student and parent enquiries
 •  Schedule and manage termly lesson timetables across programmes
 •  Coordinate teacher availability, room bookings and scheduling changes
 •  Support systems for enrolments, cancellations, bursaries and SEND provision
 •  Maintain accurate records in our CRM and shared platforms
 •  Help develop templates, workflows and processes that save time and improve experience
 •  Support adoption of new tech (e.g. ticketing tools, AI, automation features)
 •  Assist with concert and event logistics (in-person if local)
 •  Act as first aider and safeguarding contact (training provided)
 

About you

You’ll thrive in this role if you are:

 •  A confident generalist who enjoys juggling priorities and figuring things out
 •  Calm, clear and professional in communication, both written and verbal
 •  Comfortable with some mess, uncertainty and building-as-you-go
 •  Thoughtful about what’s worth spending time on, and what can be templated or automated
 •  Friendly, responsible and aligned with our values of creativity, positivity, quality and respect
 •  Curious and capable with new tools – not necessarily an expert, but willing to learn
 •  Able to work independently and take ownership of your work
 •  Available on Mondays, to follow up on weekend enquiries
 

Why join us?

 •  Be part of a small, forward-thinking team making a meaningful impact
 •  Work flexibly, with remote and hybrid options
 •  Help shape the systems and experience behind high-quality music education
 •  Take ownership and contribute to something growing and evolving
 •  Training and support provided (including safeguarding and first aid)

Wildlife Fundraiser

No experience necessary!

Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!

Are you looking for an exciting opportunity that allows you to integrate your passion for nature with your exceptional communication skills? 

If you don’t have fundraising experience… don’t worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!

The ideal candidate will be based in the advertised location, and will attend venues within an hour's drive of the advertised area. Please only apply to this vacancy if you are based within a 10 mile radius of the advertised location, unless you are in the process of relocating.

Position: Wildlife Fundraiser Horley

Ref: APR20255349

Location: Horley

Salary: £25,847.00 - £27,594.00 per annum

Contract: Permanent

Closing Date: Sun, 4th May 2025. We reserve the right to close this recruitment at any stage once we have made a hire.

The Role

Each day you will travel to different venues, set up an attractive fundraising stand, and spend the day actively engaging with members of the public, spreading awareness about our conservation efforts and inspiring individuals to become lifelong members.

Don't worry if you're not a wildlife expert yet – you will be provided with comprehensive training to equip you with all the knowledge you need. Plus, you'll enjoy the added perk of a company van, with fuel and parking costs paid for. 

What's even better? You'll have the flexibility to choose a contract between 3 to 5 days per week, and enjoy the stability of a set salary, rather than working on commission. With 34 days of annual leave (including bank holidays) and opportunities for sabbaticals, we value your work-life balance and well-being. 

What do current employees say about this fantastic position?

‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee

But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way. 

About You

What we need from you: 

• A passion for conservation (no prior knowledge required);

• Resilience 

• Ability to work to targets;

• A driver's licence valid for use in the UK;

• Happy to work 3 out of 4 weekends;

• Happy to travel (on average) an hour away from home each day;

• Willingness to work outdoors and independently;

• Fundraising/Sales and Customer Service experience (desirable). 

Whether you're from a hospitality, customer service, sales, or volunteering background, we're more interested in your negotiating/storytelling skills and enthusiasm than your previous experience. 

If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'.

We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor when you apply. 

Additional information

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.

The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.

Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. #INDNFP

Please note: This role is being advertised by NFP People on behalf of the organisation 

Endless pre-loved items. A talented team. One clear purpose.

eCommerce Operations Assistant Manager

£25,500- £31,000 plus

Reports to: Marketplace Operations Manager

Directorate: Marketing, Fundraising & Engagement

Contract: Permanent

Hours: Full time 37.5 hours per week Monday - Friday 08:00 -16:00 or 09:00 -17:00.

Location: Marketplace Hub - Grantham (NDC) Barkston, Grantham, NG32

Closing date: 28 April 2025 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: Competency based interview, followed by second stage on site.

Interview date: week commencing 5 May 2025

At Cancer Research UK, we exist to beat cancer.

Cancer Research UK are implementing a 10-year growth plan for their trading operations. Our aim is to reach an income of £96 million over the 10 years, directly contributing £53 million to our life saving research. Currently we have circa 600 shops, 1 National Distribution Centres, 1 Regional Distribution Centre with plans for a further 6 to open over the next 5 years. As our trading operations expands so does our marketplace and eCommerce presence.

Within our National and Regional distribution centres there are two teams, our Warehouse team who sort clothes for our shops and our Marketplace team who sort, identify, value, photograph and list these items onto online marketplace platforms such as eBay, Depop and ASOS marketplace. We are looking for a confident, engaging, and adaptable eCommerce Operations Assistant Manager.

This is an operational role where you will be the go-to person on the Warehouse floor for the marketplace team, working closely with the Warehouse Manager and Assistant Manager to make sure the operation runs as efficiently as possible, ensuring KPIs are met and exceeded.

It's a lively, vibrant working environment, you'll discover something new every day, you'll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Managing the day-to-day activities and performance within the marketplace team ensuring KPIs are met.

• Oversee daily operations, this includes product listings, inventory management, fulfilment, and customer service.

• Support in the recruitment, development, and retention employees (including volunteers)

• Managing the performance of the marketplace team including development conversations

• Managing site rotas.

• Support operational tasks when needed.

• Support with the weekly communications to the field, update communications in line with operational needs.

• Build and develop positive internal and external relationships to ensure maximum exposure for the operation.

What skills will I need?

• Commercial acumen

• Leadership/Coaching experience

• Strong interpersonal skills.

• Flexible attitude and adaptable to change.

• Ability to build and maintain relationships

• Good written, numeric, and analytical skills.

• Prior experience in supporting marketplace operations, preferably in an ecommerce or retail setting, demonstrating knowledge of product listing processes, inventory management, order processing and customer service preferred.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

For more information on this career opportunity please or contact us at .  

For more updates on our work and careers, follow us on: , , , and .

Role description: 

We are seeking a highly motivated and self-driven individual to join our Fundraising Team as the Community Fundraiser. You will lead, plan, cost and deliver an exciting and varied community fundraising programme to grow income and a strong return on investment. You will need to work closely with the Director of Fundraising to shape the plans and resources required for the future.

The post holder will require a good knowledge of fundraising and considerable energy and enthusiasm that will inspire patients, visitors, hospital staff and the local community to choose Southampton Hospitals Charity as their preferred charity. 

Main Responsibilities: 

• To develop, support the delivery of and evaluate a strategic supporter journey and stewardship journey across the community fundraising programme focused on generating net return and supporter retention.  

• To create and increase awareness of fundraising for Southampton Hospitals Charity across all University Hospital Southampton sites working closely with the Marketing and Communications team

• To foster effective and productive relationships with key stakeholders including consultants, doctors, nurses, care group managers etc 

• To ensure visibility of fundraising materials including poster sites and leaflet holders in the hospitals, community etc and ensure they are kept up to date and relevant

• To be proactive in seeking out new fundraising opportunities, relationships, and networks. 

• To lead on researching and developing Trust and charity networks to acquire new supporters in the communities served by the UHS Trust based on audience insight and analysis

• To build and maintain relationships with supporters through face to face, telephone, email, and written correspondence with the aim of securing financial and “in kind” support. 

• To have an insight led approach to our activities, regularly analysing data and gathering supporter feedback.

• To develop a comprehensive pipeline of fundraising opportunities such as adopted charity of the year for regional shows and events, mayors and golf captains. 

• To be the first point of contact for groups and individuals organising community activities to raise money for SHC, motivating and encouraging them to raise as much money as possible. 

• To proactively research and identify influential individuals in schools and community groups to build and develop relationships and gather support for key campaigns 

• To appropriately support all community fundraising activities- Thank and report on how money is spent and provide high levels of supporter relationship management which will result in long term support. 

• To liaise and manage relationships with external suppliers such as 3rd party event organisers, event companies and venues. 

Other 

• To be responsible for the input and maintenance of the fundraising database (Beacon) and ensure records are kept up to date in a timely, accurate and consistent manner

• Be aware of income and expenditure budgets working to ensure all activity achieves a return on investment of 4:1 

• To be aware of the changing external environment to pick up on opportunities and keep abreast of current trends, circumstances or topical issues that will enhance the event or the charity. 

• To keep up to date with guidance and best practice from the Fundraising Regulator and Chartered Institute of Fundraising 

Person Specification: 

Knowledge and experience 

• Experience of increasing income through successful community, events, corporate or volunteer fundraising programmes or equivalent transferable experience from another sector 

• Experience of successful project management including planning and delivering projects within budgets and on time to meet departmental, team and personal objectives and KPIs 

• A proven track record of delivering an excellent customer/supporter stewardship experience 

• Experience of managing multiple projects and budgets 

• Demonstrable experience in using data insight and analysis to inform decision making 

• Excellent IT skills including using Excel, Word, Outlook and Power Point as well as experience of administering and maintaining dedicated supporter CMS databases 

• Knowledge of a Fundraising Database and knowledge of fundraising regulations e.g. GDPR

Skills, abilities, and behaviours 

• Excellent interpersonal and negotiation skills with the ability to motivate and influence people 

• Ability to build personal, meaningful relationships with colleagues, customers, supporters and donors 

• Ability to adapt quickly and be solutions focussed 

• Ability to prioritise and manage a demanding workload and work on several priorities at once: ability and willingness to adapt to changing workloads and priorities 

• Ability to work as part of team and to use own initiative  

• Knowledge and experience of using a CRM database (Beacon) 

• Excellent communication skills with an ability to prepare and deliver compelling presentations and engage with a wide range of audiences 

• Good written skills with the ability to communicate with different stakeholders 

• Self-driven and results orientated with a positive outlook and clear focus on supporters. 

• Willingness to work hard and attend, where necessary commitments outside normal office hours. 

• A Full UK driving license and access to a car. 

Employer: Kids

Location: Remote work with occasional travel to London for in-person meetings.

Salary: £42 - £44k per annum

Hours: 36 hours per week, with flexible hours to be discussed during the interview.

Closing Date: Friday 25th April 2025, 5pm.

About Us

Kids is on a transformative journey towards building a proactive, sustainable major donor fundraising program. We're looking for a passionate and driven Philanthropy and Relationships Lead to help us unlock new philanthropic opportunities, making a lasting impact on children and young people with special educational needs and disabilities (SEND).

Why Join Us?

This is a unique opportunity to shape and lead a new major donor program, building a robust portfolio of high-value prospects and implementing strategic plans to inspire substantial financial support. With Kids’ refreshed brand, senior stakeholder commitment, and a wealth of insights from our 2024 Future of Major Donors project, you’ll have all the tools needed to make a real difference.

Your Role

As the Philanthropy and Relationships Lead, you will:

Strategic Leadership

• Develop and execute a measurable plan for philanthropic growth based on key insights from our recent major donor evaluation.
• Support the Director of Fundraising, Engagement, and Voice to foster a culture of philanthropy across the organisation.
• Collaborate closely with the CEO and senior colleagues to drive donor cultivation activities, leveraging relationships to maximize engagement.

Relationship Building

• Cultivate and nurture existing donor relationships, aligning their interests with Kids’ impactful work.
• Actively network and maintain visibility within the community to attract new supporters.
• Collaborate with the Fundraising, Engagement, and Voice team to integrate efforts and demonstrate the impact of our services.

Prospecting and Outreach

• Develop and implement a structured approach to identifying new donor prospects, including mid-level and major donors.
• Work with the Events Manager to design and execute cultivation events, creating opportunities for meaningful engagement.
• Establish a mid-level giving strategy and maintain a dynamic caseload of potential donors.

Financial and Budget Management

• Set and achieve income targets, using our CRM (Donorfy) to track progress and manage the donor pipeline.
• Develop accurate financial projections and maintain a balanced approach between ambition and realism.

Tailored Communications

• Create compelling cases for support and personalized impact reports, showcasing how donations make a difference.
• Craft thoughtful, donor-centric communications that resonate with supporters’ motivations.

About You

We’re looking for a motivated relationship manager with:

• Proven success in building and sustaining high-value donor relationships, resulting in significant financial support.
• Demonstrable experience in pipeline management, including identifying prospects and generating new financial gifts.
• Exceptional interpersonal and communication skills, both written and verbal.
• Confidence in using CRM systems to efficiently manage relationships and forecast income.
• A strategic mindset with a proven ability to develop and deliver tailored cultivation plans.
• Genuine passion for supporting children and young people with SEND, with insight into the policy landscape affecting them.
• Experience working with senior stakeholders, including CEOs and trustees, to secure support.

Apply Now

Join us in making a real difference in the lives of children and young people with SEND. If you are a dynamic, driven professional with the passion to inspire and secure major gifts, we would love to hear from you!

Purpose
The Marketing Assistant is a varied role, working primarily in our Supporter Relations team, but also supporting other areas of the Fundraising and Communications team.
The primary focus of this position is to provide an excellent customer experience for CBM supporters so that every interaction is carried out with excellence, integrity and efficiency. This will help to create and be part of a supporter experience that develops and maintains long-term relationships with dedicated individuals and churches across the UK. The Marketing Assistant will ensure supporters feel valued and engaged with CBMs work.

On a day-to-day basis the position holder will be engaging with supporters by phone, email and writing, in responding to a wide range of enquiries, and carrying out administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials.

The successful applicant requires strong written and verbal communication skills, as well as confidence to make outbound phone calls to build relationships, thank supporters, to share updates on our work, and ask for donations to build relationships, grow supporter engagement and maximise long-term income.
The position is part of a dedicated and enthusiastic Fundraising and Communications team, and part of this role is to provide additional administrative support to the wider team, specifically in areas such as 121 supporter communications to fundraisers doing events, churches, and legacy and in memoriam supporters.

Key Responsibilities
1. Inbound enquiries (40%)
Respond to the needs of CBM supporters and the public through the handling of inbound calls and emails in a prompt, professional, and courteous manner.

This includes:
a. Taking and processing donations over the telephone.
b. Handling requests, feedback and complaints in a respectful and timely manner, and offering solutions when appropriate.
c. Updating supporter records on the Customer Relationship Management system (currently Salesforce) and carrying out mail or email follow-up when required.
d. Responding to emails in the giving inbox, directing queries appropriately and maintaining organised records of communication.
e. Co-ordinating and responding to comments made on CBM’s social media platforms.

2. Outbound 121 communications (30%):
Carry out outbound calls to potential and existing supporters to inspire donations and explain over the telephone how support will transform lives, following set briefs and guidelines, but when applicable engaging supporters in conversation in a non-scripted approach. This includes:
a. Regular outbound calls and emails include thanking and stewardship communications, asking for support by Direct Debit, clarifying Gift Aid statuses, and discussing the possibility of supporting the charity in a Will.
b. Update the outcome of calls on supporter records on the CRM system.
c. Process donations made over the phone, carrying out mail or email follow-up when required, using existing materials and letter templates.
d. Refer follow up actions that are outside of the team’s remit to the relevant team or individual.
e. Contribute to the creation and development of guidelines for in- and out-bound telephone conversations.

3. Additional administrative duties (30%):
Perform a variety of other administrative tasks to support the wider fundraising team:
a. Data inputting, preparation and reports.
b. Updating and proofing fundraising materials.
c. Supporting speaker and church coordination when required.
d. Co-ordinating the stock and the distribution of supporter materials and fundraiser resources.
e. Mailing out church packs, thank you letters, and personalised communications, such as handwritten cards.
f. Liaise with colleagues and attend meetings to ensure up-to-date knowledge of CBM’s work.
g. Help develop a culture of enthusiasm and success, which reflects the ambitions of CBM.

Supporter Experience Officer

We are looking for a Supporter Experience Officer to ensure supporters have a fulfilling and enjoyable relationship with the charity. If you can deliver exceptional supporter journeys driving long-term loyalty… then we want to hear from you!

Position: Supporter Experience Officer

Location: Swindon/Hybrid (2 days a week or 8 days a month in the office on average)

Hours: Full-time, office based every Tuesday and for Fundraising team meetings

Salary: £30,000 to £32,058 per annum

Contract: 12 month fixed term

Closing Date: 22 April 2025

Interview Date: 29 April 2025, in person at the Swindon office

The Role

The Supporter Experience Officer is responsible for giving supporters a fulfilling and enjoyable relationship with the charity. They deepen supporter relationships and strengthen sources of income by working strategically across the whole supporter journey.

Main responsibilities include:

• Oversee programmes of regular giving and incorporate positive ‘wow’ moments into the supporter journey 

• Ensure a dynamic two-way engagement with supporters

• Manage and deliver a quality supporter thanking process, including reviewing and maintaining thank you letter copy and processes, in liaison with the Supporter Services department

• Create and develop effective welcome strategies for new supporters across different channels

• Implement effective processes to ensure supporters are developing in their giving relationship

• Manage and develop effective strategies for reducing the number of lapsing donors

• Report on supporter attrition and satisfaction overall

• Maintain a comprehensive knowledge base of supporters and their demographics

• Seek to develop ways to improve the supporter experience

About You

You will have a demonstrable understanding of what drives and motivates Christian supporters, as well as a deep understanding of retention fundraising principles. Delighting supporters with positive ‘wow’ moments will be a core part of your remit. Well-organised and self-motivated, you will be a strategic thinker and have proven experience in analysing and reporting on campaigns.

If you are passionate about research and eager to contribute to meaningful public debates, we encourage you to apply. Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.

In Return…

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed. 

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply! 

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home. 

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available. 

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce. 

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help. 

Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee 

Working in over 200 countries and territories, the organisations parent charity, is a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.

The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.

You may also have experience in areas such as Supporter, Supporter Experience, Supporter Engagement, Supporter Care, Fundraising Supporter Experience, Fundraising Supporter Engagement, Fundraising Supporter Care, Fundraising, Fundraiser, Individual Giving, Individual Giving Fundraiser, Customer Service, Customer Service Officer, Customer Service Assistant. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Wildlife Fundraiser

No experience necessary!

Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!

Are you looking for an exciting opportunity that allows you to integrate your passion for nature with your exceptional communication skills? 

If you don’t have fundraising experience… don’t worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!

The ideal candidate will be based in the advertised location, and will attend venues within an hour's drive of the advertised area. Please only apply to this vacancy if you are based within a 10 mile radius of the advertised location, unless you are in the process of relocating.

Position: Wildlife Fundraiser Luton

Ref: APR20255351

Location: Luton

Salary: £25,847.00 - £27,594.00 per annum

Contract: Permanent

Closing Date: Sun, 4th May 2025. We reserve the right to close this recruitment at any stage once we have made a hire.

The Role

Each day you will travel to different venues, set up an attractive fundraising stand, and spend the day actively engaging with members of the public, spreading awareness about our conservation efforts and inspiring individuals to become lifelong members.

Don't worry if you're not a wildlife expert yet – you will be provided with comprehensive training to equip you with all the knowledge you need. Plus, you'll enjoy the added perk of a company van, with fuel and parking costs paid for. 

What's even better? You'll have the flexibility to choose a contract between 3 to 5 days per week, and enjoy the stability of a set salary, rather than working on commission. With 34 days of annual leave (including bank holidays) and opportunities for sabbaticals, we value your work-life balance and well-being. 

What do current employees say about this fantastic position?

‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee

But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way. 

About You

What we need from you: 

• A passion for conservation (no prior knowledge required);

• Resilience 

• Ability to work to targets;

• A driver's licence valid for use in the UK;

• Happy to work 3 out of 4 weekends;

• Happy to travel (on average) an hour away from home each day;

• Willingness to work outdoors and independently;

• Fundraising/Sales and Customer Service experience (desirable). 

Whether you're from a hospitality, customer service, sales, or volunteering background, we're more interested in your negotiating/storytelling skills and enthusiasm than your previous experience. 

If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'.

We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor when you apply. 

Additional information

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.

The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.

Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. #INDNFP

Please note: This role is being advertised by NFP People on behalf of the organisation 

Philanthropy Manager

The 2030 Circle - WWF's Major Giving Club

Salary: £37,581- £43,218

Hours: 35

Location: Woking / Hybrid Working

This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team.

About the role

We’re looking to recruit a Philanthropy Manager to join our dynamic Philanthropy and Events team within our Supporter Income & Engagement directorate. The successful candidate will support the continued growth and development of the highly successful 2030 Circle - a giving club bringing together likeminded supporters around a shared goal: to help halt the loss of the natural world by 2030.

This is an exciting time to join the team at a really pivotal moment – five years since the Club was launched and with five years left to halt and reverse nature loss.  

You will work with the Senior Philanthropy Manager to maintain and build long term, effective relationships with a range of philanthropic donors, including individuals, families, trusts, foundations and SMEs.

You will share our passion for protecting the future of our planet for people and nature and be skilled at inspiring supporters both in person and in writing. You will have responsibility for day-to-day communications with our highly engaged members and contribute to all aspects of our curated donor journey, from impact reporting to supporting a varied engagement and stewardship calendar of high-level events and field trips. You will also proactively drive growth in the giving club membership through effective data management, warm approaches, peer introductions and lead generation activity. You will work collaboratively with fundraisers and different teams across the organisation to ensure we maximise opportunities to enhance the experience and build support from 2030 Circle members.

We’re looking for someone with:

• Experience of managing a portfolio of trusts, foundations and individuals

• Experience of working with high-net-worth individuals.

• A track record of delivering against income targets.

• Demonstrable experience in identifying and tracking new funding opportunities.

• Experience of using fundraising databases/CRM systems.

• A good understanding of the philanthropic sector and of major giving clubs.

• Excellent communication, relationship building & interpersonal skills.

• Desire to embrace and encourage collaborative working.

Benefits, rewards & location

The salary for this role is £37,581- £43,218. We also offer a full benefits and rewards package including:

• Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays

• Flexible working options

• 7.5% employer contribution to pension, increased to 10% with employee contribution.

• Training and development opportunities

• Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters. 

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win. 

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive. 

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside. 

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

Purpose of the Role 

The Helpline Manager will manage and provide support and advice to a team of Helpline Support, Caseworkers, IDVA, and Helpline volunteers who will be handling calls. The role will also include occasionally providing helpline cover during staff shortages. The helpline supports women on more than 45 different issues with most of the calls relate to violence against women and girls (VAWG) as well as mental health and wellbeing. The Helpline Manager will be responsible in ensuring that the service continues to be culturally sensitive and be able to respond to a diverse population of women with complex needs; managing the rota for staff and volunteers, ensuring there is sufficient helpline cover, identifying and managing safeguarding issues, monitoring staff performance, maintaining the helpline database, and providing helpline data to other staff. 

The role will also include occasionally attending external stakeholder meetings and raising awareness of the helpline service. The Helpline Manager will also have some involvement in other MWNUK projects, services and activities as required. The role requires a proactive, organised and practical approach to ensure MWNUK’s projects are delivered effectively and efficiently, providing high quality support and customer service across the organisation, both internally and externally.

Main responsibilities 

• Supervising the Helpline team of 11 staff (however this is equivalent to 3 full-time staff per day only) and ensuring there is sufficient helpline cover and monitoring their wellbeing. 

• Recruiting and training helpline staff and volunteers with the support of senior management and ensuring their development needs are flagged up. 

• Monitoring performance of helpline staff through daily check-ins, debriefs, monthly supervision meetings and annual appraisals. 

• Holding regular helpline team meetings and sharing learning as well as identifying and sharing interesting cases with Senior Leadership Team including the Advocacy Officer. 

• Planning and delivering training to staff and volunteers in line with changes in law, policies and procedures, including safeguarding. 

• Regularly attending external meetings such as MARAC (Multi-Agency Risk Assessment Conference), liaising with police, social services, and other partner agencies. These meetings are a critical part of safeguarding and time for preparation and follow-up is built into the role. 

Safeguarding 

• Implementing MWNUK Children and Adult Safeguarding policies and procedures. 

• Responding to safeguarding concerns in a timely manner and promoting good practice. 

• Identification, handling and recording of all safeguarding risks and issues for both children and adults, including in instances of domestic abuse, forced marriage, honour-based violence, sexual abuse, self-harm, isolation, housing, marriage and divorce etc. 

• Escalating and de-escalating risk, report writing and recording accurately all decision-making during case reviews. 

• Having regular case reviews and making evidence-based decision-making. 

• Monitoring and evaluating safeguarding practices. 

• Liaising with external agencies as and when required. 

• Reviewing helpline cases before they are closed ensuring the data has been properly recorded. 

Managing cases 

• Triaging, managing, prioritizing and allocating helpline cases. 

• Maintenance of accurate records, online databases, filing systems and computer files and gathering of statistics as required by the Operational Director and / or CEO and external evaluating consultant. 

• Maintenance of all information in line with confidentiality and data protection policies while observing professional boundaries at all times. 

• Monitoring helpline data and identifying any trends and sharing them with senior management and the Advocacy Officer. 

• Ensuring policies and procedures are followed. 

Other duties 

• When required (i.e. when there are staff shortages) provide cover on the helpline and respond to phone calls, emails, texts, webchat and the newly launched Amal Safety Mobile App, in a faith and culturally sensitive manner. 

• Keeping up to date with helpline issues such as forced marriages, domestic violence, honour- based violence, sexual violence, female genital mutilation, mental health, discrimination and women’s rights – including assisting with projects and services on these issues. 

• Promoting the helpline’s services to a range of stakeholders. 

• The role will occasionally involve delivering training workshops and leading discussions on critical issues such as forced marriages, domestic violence, FGM, and honour-based violence, primarily with schools, colleges, and community organisations. These responsibilities will be planned in advance and integrated into the team’s schedule. 

• Carrying out duties to support the Operational Director and CEO. 

• Attending training for professional development, as required. 

• Undertaking outreach work, if required. 

Person Specification 

Professional Experience, Knowledge and Understanding 

• Strong experience of dealing with minority ethnic women particularly from Muslim communities who have suffered domestic violence and other forms of abuse such as forced marriage, honour- based violence, sexual violence, mental health issues etc. 

• Knowledge of key issues that will arise on the helpline such as domestic violence, forced marriage, honour-based violence, sexual violence, mental health, hate crime etc. 

• At least one year's experience in handling children and adult safeguarding. 

• Willingness to participate in further training and development opportunities. 

• Working in a trauma informed way by recognizing impact of trauma on women. 

• Experience of managing, supporting and supervising a small team. 

• Second language such as Arabic, Bangla, Punjabi or Urdu. 

• Excellent IT skills (Microsoft365: word processing, databases, PowerPoint, spreadsheets and Outlook). 

• Desirable line management experience. 

Abilities and Skills 

• Significant organisational and administrative skills, supported by a proficiency with ICT. 

• Able to build relationships with whilst maintaining professional boundaries. 

• Proactiveness, enthusiasm and commitment along with an honest and trustworthy approach to the role. 

• High level of professionalism when dealing with internal and external stakeholders. 

• Strong organisational and interpersonal skills with solid communication skills – written and verbal. 

• Experience of effective teamwork i.e. listening (including taking on feedback), being respectful and instilling confidence and motivation in staff and volunteers. 

• Ability to work independently without supervision and being able to use initiative. 

• Communicating information from management to staff in an accessible way. 

• To be able to work under pressure, whilst keeping calm and levelheaded. 

• The ability to work in a demanding environment, meeting tight deadlines by prioritising and delegating as necessary. 

• Understanding of and adherence to confidentiality and data protection issues and an understanding of maintaining professional boundaries. 

• Understanding and knowledge of the voluntary / non-profit women’s rights sector. 

• Drive and willingness to go above and beyond role and be able to demonstrate a commitment to women’s rights. 

Personal Qualities 

• Flexible, motivated and committed to a high standard of working, with a willingness to take on additional duties. 

• Adaptability to changing circumstances and new ideas. 

• Resilient and determined to achieve goals. 

• Committed to vision, mission and aim of MWNUK. 

Equal Opportunities Awareness 

• An awareness of diversity issues and a positive, non-discriminatory and non-judgmental approach. 

• A commitment to working in a flexible and collaborative manner with all members of the MWNUK team. 

Application Process 

If you have any questions about the role or would like to discuss it further, you can book a 15-minute online slot with the Operations Director, Shameem Hussain, using Link 

 Please note that this is not an interview and is strictly for informational purposes only. 

1st Stage 

• Please email your CV (including two references details) and a cover letter (no more than two pages) to by 5pm on Monday, 5th May 2025. In your cover letter, please address the following questions: 

1. Why does this role appeal to you, and what experiences make you an ideal candidate? 

1. Why do you want to work in the women’s sector, and how do you believe you can make a difference? 

1. Safeguarding is a crucial part of this role—what experience and knowledge can you bring to this aspect? 

• We will only process completed applications and will not chase up missing CVs or cover letters. 

• Please note that feedback will not be provided at stage 1 of the application process. 

2nd Stage 

• Shortlisted individuals will be invited to attend an interview on either Monday 12th May or Tuesday 13th May 2025. 

Further Information 

• Basic DBS clearance is required. 

• Evidence of your right to work in the UK is required. 

• If successful, references will be requested. To help speed up the process please include references in your CV. 

• Please note that in accordance with The Equality Act 2010 (Schedule 9, Part 1, Paragraph 1), this post is open to women only. 

Job Title: Philanthropy Manager

Salary: £40,000 - £42,000

Responsible to:  Head of Fundraising, Ruth Strauss Foundation

Accountable to:Board of the Ruth Strauss Foundation

Hours per week:Monday-Friday 9.00am – 5.00pm

Location:  Hybrid: minimum 2 days a week in London office

Job Purpose:

The Ruth Strauss Foundation has ambitious plans for growth over the next 5-10 years and this new role will be pivotal in driving forward our philanthropic growth. This role will lead the development of our major donor programme, building a portfolio of major donors to become part of a lifelong family of RSF donors. The primary focus will be the acquisition of new major donors while maintaining the retention of existing donors. Developing cases of support and impact reports, this role will create bespoke, tailored communications to major donors based on their needs and motivations to support.

The position involves developing a supporter-centric philanthropic journey which will drive an excellent supporter experience and ensures our major donors enter into a lifelong relationship with RSF. Networking and representing RSF at events will be essential in representing the foundation externally, including leading on hosting major donor events for the charity.

Key relationships:

• Head of Fundraising
• Commercial Sales Lead
• Head of Partnerships
• Head of Mission Services
• Fundraising Advisory Group
• RSF major donors
• External Donor Advised Funds

Key responsibilities:

• Lead on the development of the major donor strategy to generate growth in income and donor numbers
• Manage a portfolio of donors, owning a personal income target, focusing on securing five and six figure gifts and multi-year pledge.
• Deliver RSFs Philanthropy programme, ensuring the programme meets budgeted income and spend
• Lead on major donor acquisition, pipeline development and pitches
• Identify and develop a stewardship matrix for major donors
• Create cases for support aligned with our strategic objectives which gives potential and existing major donors the opportunity to engage with and support RSF in ways that align with their motivation
• Produce impact reports and stewardship materials to inspire prospects
• Develop bespoke supporter journeys for major donors, working with donor advised fund organisations where required.
• Organise and host major donor cultivation and stewardship events
• Utilise audience analysis and sector trends to direct strategy and shape the programme, maximising on opportunities.

Key activities:

• Produce a 3 year programme strategy for Major Donor fundraising, contributing to the ambitious growth strategy for RSF
• Develop cases for support for each of the pillars of RSF’s work
• Work closely with the Mission Services team to produce impact reports to inspire and increase connection with RSF
• Identify matched funders for RSF events and secure pledges of support for this
• Work with the Commercial Sales Lead to steward existing philanthropists and secure new opportunities for engagement and income.
• Produce a pipeline of potential major donors and KPIs to monitor performance of the programme
• Set up donor cultivation meetings with new prospects to pitch RSF and gain future major donors for the charity
• Develop bespoke stewardship and donor cultivation events across the year, leading on the project management and event delivery
• Develop a philanthropic supporter journey which aligns with the overall onward supporter journey for RSF fundraisers, focused on creating a lifelong commitment to the RSF family.
• Introduce new fundraising and marketing collateral to support the strategic growth of the philanthropy programme
• Establish business rules for recording major donor data on Salesforce to ensure that future analysis of the programme is robust and reliable
• Work closely with Donor Advise Fund organisations to grow major donor networks and maximise opportunities for RSF
• Attend networking events and activities to drive new audiences and donors to RSF
• Budget management and delivery metric analysis, ensuring a robust contingency planning process is in place.
• Ensure all philanthropic fundraising activities are compliant with fundraising code of conduct, GDPR and other relevant processes/policies
• Conduct regular sector wide and competitor research to stay ahead of trends and maximise opportunities for RSF

Expertise required

• Exceptional experience of developing and managing a major donor programme, managing high value relationships
• Excellent organisational and administrative skills including budget management, project management and prioritisation
• Excellent relationship management across stakeholders of multiple levels and organisations – utilising interpersonal skills to influence, persuade and negotiate
• Experience of developing plans and budgets, and reporting against financial targets and key performance indicators
• Experience working with CRM systems and project planning tools
• Excellent communication skills – able to utilise data analysis to produce compelling proposals and impact reports, understanding supporter motivations, engaging audiences to generate fundraising growth
• Strong team player and project leadership, ensuring clear and regular communication with the RSF team and stakeholders as appropriate
• Strong relationship management across stakeholders of multiple levels and organisations.
• Innovative thinker who has experience of building successful fundraising campaigns from scratch
• A willingness to adapt and be flexible. There are often new projects, changing priorities, and new processes that you will need to embrace
• Ability to keep calm under pressure and maintain a clear head
• Meticulous attention to detail
• Ability to undertake travel, including overnight stays where necessary

Personal Attributes

• Creative, results-driven, and proactive in approach
• Excellent multi-tasker
• Strong interpersonal skills to build positive relationships with a range of stakeholders

How to apply:

We are committed to being an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. We welcome applications that help us in our mission to be a place where you can be yourself and thrive.

Please share your CV and covering letter.

Interviews will be planned as applications come in. The application process may close early.

If you have any queries on this role, please contact us.

We take your privacy very seriously and promise to keep your details safe. Check our Applicant Privacy Policy to find out more.

About the Ruth Strauss Foundation

In early 2018, Ruth Strauss, the wife of Sir Andrew Strauss the former England cricket captain, was diagnosed with an incurable lung cancer that affects non-smokers. Ruth died on December 29th 2018; she was 46 years old and mother to two children, then aged 10 and 13.

In her memory, Sir Andrew has launched The Ruth Strauss Foundation to:

• Provide professional emotional support for families when a child is facing the death of a parent
• Facilitate collaboration and influence research in the fight against non-smoking lung cancers

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team on a part time basis (17.5 hrs per week, covering a minimum of three days per week)

​​As a key part of our fundraising efforts, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year.​

​Key Responsibilities:​​

• ​
  • Generate income across a range of community fundraising initiatives and events ​
  • Steward supporters to help drive the charity’s fundraising activities and growth 
  • ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
  • Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​​

Requirements:​​

• ​
  • At least one year of fundraising experience, with a proven track record in income generation​
  • ​Strong experience in supporter stewardship​
  • ​Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
  • Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure ​

This is a fantastic opportunity to make a tangible impact and help us to grow our supporter base across Suffolk and Norfolk. ​

​If you’re looking for a rewarding challenge, we would love to hear from you!

​​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

​We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

About Ataxia UK

Ataxia is the umbrella term for a group of neurological conditions and Ataxia UK is the UK’s leading ataxia support and research charity. Ataxia UK collaborates with the global ataxia community through our Research team, and we are on the board of the international non-profit association, Euro-ataxia. Our Services team focuses on helping everyone affected by ataxia in the UK to live their best life. We have a Helpline and Advocacy service providing information, advice, and 1-2-1 support to help people access their rights; whilst the InControl Community Engagement service provides activities, engagement and volunteering opportunities to bring the ataxia community together and reduce feelings of isolation. 

About the Role  

You will be joining at an exciting time for Ataxia UK as we celebrate our 60th anniversary year.

This brand-new role is an important part of our new strategy to sustainably grow our unrestricted income. Working closely with the Director of Fundraising & Communications and the wider team, the Senior Philanthropy Manager will lead the work to build a pipeline of major donors and family trusts and foundations.

You will be responsible for developing an excellent stewardship programme which nurtures income-generating relationships with Ataxia UK’s major donors. You will initially work with a fixed-term Philanthropy Consultant to lead the development of a researched and actionable pipeline of prospective new donors, and you will then work to successfully engage this pipeline. This is a fantastic opportunity to lead a brand-new function as a senior member of an experienced team of fundraisers.

Ataxia UK operates a hybrid- working policy, with part time staff working 3 or 4 days a week expected to work from our offices in Highgate a minimum of 1 day a week. The role will require some occasional travel within the UK and, more rarely, internationally.

About you

The right candidate will be a natural relationship builder with a proven track record of securing high value, long term partnerships with major donors; personally securing 5 and 6-figure gifts.

You will use excellent communication skills to write compelling and tailored cases for support. As a key member of the Fundraising & Communications department, you will bring creativity, insight and experience to the team, and you will be a confident ambassador and representative internally and externally.

As an experienced major donor fundraiser, you will be comfortable and confident engaging with High-Net-Worth Individuals and their offices, celebrities, politicians and c-suite professionals. You will have the flexibility to join events and or meet donors and prospective donors at locations around the UK. As an ambassador of our brand, you will have the skills and experience to ensure you positively represent the interests of the ataxia community, and you will be someone who shares our commitment to supporting those affected by ataxia.

Benefits of working for us.

• 25 days annual leave pro rata (rising to 30 with a length of service)
• Access to a free Employee Assistance Programme & Employee Hotline
• Flexible hybrid working
• Pension scheme
• Enhanced maternity and co-parental leave
• Cycle to work scheme
• Training and development opportunities
• Accredited Living Wage Employer

Please see full Job Description for further details including Person Specifications

JOB SUMMARY: 
Join LSE Students' Union as a Sports Coordinator and play a key role in developing and supporting sports clubs and the Athletics Union. You will empower student leaders, coordinate events and fixtures, and ensure a high-quality sports experience for all club members. If you’re passionate about sport and student engagement, we want to hear from you!

Who are we?

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). Like other Students' Unions, it also funds and facilitates student activities on campus, including 200+ societies, 40+ sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.

What's the Job?

LSESU is looking for a dynamic and proactive Sports Coordinator to join our Sports and Recreation team. As the primary point of contact, you will offer support and guidance to Sports Clubs and the Athletics Union (AU), empowering student leaders to create an outstanding experience for all members.
 

In this role, you’ll coordinate and develop Sports Clubs with a strong focus on inclusivity, health and safety, and the effective planning of fixtures, activities, and events. You’ll manage the logistics behind BUCS and LUSL fixtures, as well as plan and oversee Sports Club showcases, trips, and other major events.
 

You’ll work closely with both staff and student volunteers, contributing to the strategic and operational planning of the Sports and Recreation Team. Your role will directly impact the student experience at LSE, ensuring the smooth delivery of a wide range of student sport provisions, from facilitating impactful training for student leaders to overseeing the seamless execution of key events and sports fixtures.
 

Who are we looking for?

We’re looking for an enthusiastic and highly organised individual who is passionate about student sport and physical activity. You should be able to work independently, with excellent interpersonal and communication skills to engage a diverse range of audiences—from student volunteers to external partners.
 

To succeed in this role, you’ll need to demonstrate exceptional organisational skills, a methodical approach to administration, and the ability to solve problems creatively. While experience working with student-led sports clubs or societies, supporting volunteers, and a solid understanding of BUCS and LUSL fixtures is ideal, it’s not essential.
 

We’re looking for someone with a genuine passion for motivating others to be active, a strong work ethic, and a collaborative approach to working.
 

Why apply?

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces. Plus…

How do we recruit?

We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents: 

 
 

• Part 1: CV – Outlining your skills and experience to date.
• Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this. 
• Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting. 

Application forms are formatted to ensure the equality monitoring data is removed before they are reviewed by the shortlisting panel. This process ensures that shortlisting is conducted fairly and consistently, giving all applicants an equal opportunity to demonstrate their abilities.

 For further about the role, please see the attached full job description and person specification.

Want to apply?

To apply for this role, please complete an online application.
 

Job Application Timeline

Closing date: 27th April at 23:59pm

Intended interview dates: 9th May

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.