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204

Customer engagement manager jobs in central london, greater london

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Dalgarno Trust, North Kensington (On-site)
£37,000 per year (FTE)
Posted 2 weeks ago
Closing in 4 days
Harris Hill Charity Recruitment Specialists, London (Hybrid)
£29,291 - 34,963 per year
Posted 1 week ago Apply Now
Closing tomorrow
St Martin-in-the-Fields Charity, London (Hybrid)
£33,000 per year
Lead inspiring campaigns & support a 99-year legacy! Join us as Individual Giving Officer at St Martin’s Charity to help end homelessness.
Posted 1 week ago
Closing in 3 days
Link UP London C.I.C., Wandsworth (Hybrid)
£34,500 per year
Are you passionate about strengthening the charity sector and being part of positive change in London communities?
Posted 1 week ago
Closing in 3 days
Harris Hill Charity Recruitment Specialists, Barnet (Hybrid)
£29,291 - 34,963 per year
Posted 1 week ago Apply Now
Well Grounded, London (Hybrid)
45,000
We need a LONDON PROGRAMME LEAD! Responsible for the successful delivery of our training and employment programmes across the capital.
Posted 3 days ago
Closing in 3 days
The Angel Foundation, Remote
£32,000 per year
Are you highly organised, detail-oriented, and passionate about events? Join GOD TV and make a global impact!
Posted 1 week ago Apply Now
Closing tomorrow
The Churches Conservation Trust, Remote
£28,300 per year, plus pension and benefits
The Local Community Officer will engage and support communities and volunteers to care for 23 historic churches.
Posted 1 week ago
Closing in 3 days
The Angel Foundation, Remote
£38,000 per year
Are you a fundraising professional with a passion for Christian ministry and broadcast media? Join GOD TV and make a global impact!
Posted 1 week ago Apply Now
Bexley Voluntary Service Council, Bexley (On-site)
£26,212 including OLW (Pro Rata of £32,770)
Posted 3 days ago
Page 7 of 14
Central London, Greater London (Hybrid) 0.02 miles
£35,500 per year
Full-time
Permanent
Job description

Brooke’s work across Africa, Asia and Latin America transforms the lives of animals and people in the communities we serve. Our vision is of a world in which working horses, donkeys and mules are free from suffering and have a life worth living.

As the Supporter Relationship Officer (Legacies) you will join Brooke’s Fundraising & Communications (FundComm) directorate at an exciting time, as we continue to deliver our five-year strategy. Embedding a new Supporter Engagement Funnel, a framework designed to guide supporters from initial awareness through to donating and long-term loyalty.

As part of the Legacy & Community Engagement team, which generates over half of Brooke’s income (approximately £13.5 million per year), you will play a vital role in deepening relationships with some of our most committed supporters those who choose to leave a gift in their Will.

This role will be focused on growing and retaining our legacy community by inspiring more supporters to include a gift to Brooke in their Will, while nurturing and stewarding those who already have. This will involve delivering a wide range of stewardship activities, from personalised communications to virtual and in-person events across the UK, all while working collaboratively across teams to champion a supporter-first approach across multiple channels.

The ideal candidate will bring experience in stewardship or sales, with a proven track record of cultivating and maintaining lasting relationships with supporters or clients. You will be an excellent communicator with the ability to spot and maximise opportunities as they arise, as well as being confident in telling compelling stories through copywriting and tailoring content to specific audiences.

If you’re passionate about building meaningful relationships and want to play a key role in securing Brooke’s future impact, apply now and help create a legacy that lasts.

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke. 

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you. 

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible. 

Application resources
Posted by
Brooke View profile Organisation type Registered Charity Company size 0
Posted on: Tuesday, 15 April 2025
Closing date: 28 April 2025 at 13:03
Tags: Advice / Information, Campaigns, Project Management, Advocacy, Business Development, Volunteering Management, Customer Service, Care Management, Compliance / Quality, Content Writing / Copywriting, Customer support, Database Management, Delivery, Engagement / Outreach, Internal communication, Partnerships, Community Fundraising, Corporate Fundraising, Direct / Supporters, Digital Fundraising